The Ops Authority – Details, episodes & analysis

On today’s episode of The Ops Authority Podcast, I am chatting with Jessica Rasdall about using your voice to build trust and attract clients. We are discussing more specifically on the importance of trust and effective communication for business success. Jessica shares strategies for creating trust and intimacy at scale. We highlight the power of storytelling, focusing on client transformation rather than technical details. Jessica shares about intentional visibility to avoid burnout and stresses the significance of quality interactions over quantity. This episode is a great one that shares the value of authenticity, personal connections, and leveraging digital platforms to cultivate meaningful business relationships.

For full show notes, check out www.TheOpsAuthority.com/podcast/260

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Have your leaders thought about taking a leadership sabbatical? Alyson Caffrey, a small business Operations Strategist, is here to share more with us about leaders taking a “leadership sabbatical”. This structured approach allows overwhelmed business leaders to step back from daily operations and focus on strategic decision-making. Alyson outlines a three-phases process: preparation, sabbatical, and reintegration. We talk about the crucial role of operators in creating systems and boundaries to support leaders. By implementing this method, leaders can have growth, empower their teams, and enhance their businesses.

For full show notes, check out www.TheOpsAuthority.com/podcast/259

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Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.

For full show notes visit TheOpsAuthority.com/podcast/250

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What are the lessons and insights that we have learned at The Ops Authority since starting a podcast?

We began this journey almost three years ago at The Ops Authority, and I am excited to celebrate 100,000 downloads! It is a number I never really shot for, but when I saw that we were close a few weeks ago, my mind was blown.

Today, I'm going to share with you what I have learned throughout my podcasting journey. 

For full show notes visit www.theopsauthority.com/podcast/160.

Are you curious about the Director of Operations (DOO) certification program, but would like to hear more about the experiences of other students who have come through the program?

Today, we have an amazing student who recently went through the program, Stacy Norris. She will be talking about her experience before and after coming into our community of Director of Operations. 

For full show notes visit theopsauthority.com/podcast/159.

What are the most frequently asked questions in our Director of Operations (DOO) community?

Today I am joined by my Director of Coaching Amy Lockrin for round two of The DOO Download, where you get the wisdom of two DOOs who have “been there, done that.” 

In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

For full show notes visit theopsauthority.com/podcast/158.

What does the current state of the economy mean for operators? How can you navigate this recession as a service provider?

It’s July 2022, and the economy has shifted. We’re in a recession for the first time in more than a decade. 

For many of you, this may be the first time traversing through a time like this. Regardless, I bet the majority of us weren’t business owners during the past recession.

In today's podcast I'm going to share my personal thoughts and give you pointed advice and actions that are best suited for you as a service provider.

For full show notes visit theopsauthority.com/podcast/157.

How do you build a team that you enjoy working with, and that exceeds expectations?

Today, special guest Becky Brunner talks about how to lead people, and build culture among your team. 

Becky Brunner is a value-driven, adventure-loving, team culture strategist. She works with female business owners & service providers to get them connecting with their teams on a level beyond just “work.” In order to keep productivity high, relationships strong, and team members genuinely happy, you have to have a strategy that develops and nurtures a positive team culture. Becky will help create a plan that strengthens your team’s culture and allows you to lead a team of motivated, connected, and happy employees without having the awkward “feelings talk” and confrontational meetings. You can take the first step toward connecting with your team by downloading her free 30-days of team connection prompts at choosehappyassisting.com or following Becky on Instagram at @choosehappyassisting.

For full show notes visit www.theopsauthority.com/podcast/156.

Are you looking to uplevel your skills as a Director of Operations (DOO)? Have you dug deep into an area of specialization so you can fully capitalize on your expertise?

Today our special guest is LaToya Russell, who is going to talk about her background, her specialty, and the ways that she (and you!) can specialize in an area of competency.

For full show notes visit theopsauthority.com/podcast/155.

What are some of the frequently asked questions about the  Director of Operations (DOO) certification program? 

Today we are introducing a new series that will be super enlightening for where you are in your journey, called The DOO Download. It is perfect for people who are interested in becoming a DOO, and has good information for any operator, no matter what stage you are in. This series is co-hosted by our Director of Coaching, Amy Lockrin, and in it you will get the wisdom of two DOOs on common questions that pop up in our community.

If you have questions that you would like answered, contact us at podcast@theopsauthority.com

For full show notes, visit theopsauthority.com/podcast/154.