Business Continuity Today – Details, episodes & analysis

Messaging is an essential communication tool in emergencies, and its importance cannot be overstated. During times of crisis, timely and accurate communication is critical for providing information and instructions, coordinating response efforts, and ensuring the safety of individuals and communities. Messaging allows for rapidly disseminating information to many people, making it an effective means of reaching those in need and coordinating a response.

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Interoperability in emergency communications is a critical component in ensuring the well-being and safety of the public. When emergencies occur, time is of the essence and it is essential that first responders are able to communicate effectively with each other, regardless of their telecommunication carriers, in order to respond quickly and efficiently.

The ability to communicate and coordinate effectively is crucial for first responders in their efforts to contain and resolve emergencies. With interoperability, they can share critical information and work together to assess the situation and determine the best course of action. They can communicate about the location of the emergency, the number of people affected, the type of incident, and other vital information that is necessary to make informed decisions and respond appropriately!


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With cyber-attacks in the headlines, a new report provides a gloomy reminder of the deep and long-lasting impact when things go wrong in public corporations. On average, companies struck by a crisis suffered a drop in share price by 19%, and share value took 147 days to recover. Moreover, crises involving environmental damage resulted in almost twice as severe an impact on the average share price.
The cost of crises increasingly features in the headlines. When Facebook, WhatsApp, and Instagram had a six-hour global outage late last year, Facebook shares fell by 5%, costing founder Mark Zuckerberg an estimated $6 billion in personal wealth. Software maker Adobe was the victim of a cyberattack that compromised about 38 million active users. The company had initially declared that 2.9 million accounts had been affected and paid millions of dollars in fines.

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According to the Federal Emergency Management Agency, 40-60% of small businesses close permanently after a disaster. Among businesses that are closed for at least five days, 90% fail within a year.

A good disaster plan means fewer days out of business, better communication with employees and customers, and a better settlement from your insurance company. Add it all up and your plan could be the reason your small business beats the odds.

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Over the last decade, California has experienced increased, intense, and record-breaking wildfires in Northern and Southern California. These fires have resulted in a devastating loss of life and billions of dollars in damage to property and infrastructure. Electric utility infrastructure has historically been responsible for less than ten percent of reported wildfires; however, fires attributed to power lines comprise roughly half of the most destructive fires in California history. With the continuing threat of wildfire, utilities may proactively cut power to electrical lines that may fail in certain weather conditions to reduce the likelihood that their infrastructure could cause or contribute to a wildfire. This effort to reduce the risk of fires caused by electric infrastructure by temporarily turning off power to specific areas is called a Public Safety Power Shutoff (PSPS). However, a PSPS can leave communities and essential facilities without power, which brings its own risks and hardships, particularly for vulnerable communities and individuals. From 2013 to the end of 2019, California experienced over 57,000 wildfires (averaging 8,000 per year) and the three large energy companies conducted 33 PSPS de-energizations.

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Did you conduct an After Action Review after the last crisis or exercise? As the impacts from disasters and crises can stay with us long after the event is over. The recovery process may continue for some time, one of the best practices that are found to be extremely valuable after every disaster is the After Action Review. This process helps organizations to identify areas of improvement in plans while the event, actions, and timeline are all still relatively fresh. It’s great to have and implement plans in response to an event, however, a critical improvement opportunity is missed if organizations don’t make time to identify and implement improvements quickly so the plans work even better next time.

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Behind the scenes during disasters, scores of public information officers in state and local government agencies working 24-hour a day. They are frantically fielding facts and phone calls, rushing to get information to the news media and the public. While this work may not seem as critical to life safety, it is essential. Efficient, rapid, and accurate information flow during an emergency can save lives, especially during complex, evolving events like Hurricane Dorian. In a recent study, Alessandro Lovari assessed how PIOs used social media to communicate during emergencies. He found that social media has changed the landscape of public sector communication, and is now a key tool during disasters and emergencies. But it also raises new challenges, such as coping with huge volumes of information and determining whether reports are credible.

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Preparing for and managing disaster has been considered the role of government. However years of catastrophic disasters, civil unrest and cyberattacks on critical infrastructure. It is clear that the private sector has a substantial role in emergency preparedness. The private sector at the same time are potential victims of disaster, and providers of resources that are urgently needed during disaster conditions, employers are as important to emergency management as government agencies.

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Are you a thinker, a planner, a person that looks for knowledge? To understand what you do not understand you need to recognize what you don’t know, and you must seek to fill in the gaps.

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Is your organization ready to be ready? Is your organization supporting preparedness ought not to be a question as we start 2021, however, I am sure you may have a limited budget? This week challenge your leadership to be better prepared in 2021.

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