Success League Radio – Détails, épisodes et analyse

Détails du podcast

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Success League Radio

Kristen Hayer

Business & Entrepreneuriat

Fréquence : 1 épisode/15j. Total Éps: 66

The Success League presents a lineup of customer success interviews, book reviews and conversations with authors, and features hosts Kristen Hayer and Russell Bourne.

Site

RSS

Apple

Classements récents

Dernières positions dans les classements Apple Podcasts et Spotify.

Apple Podcasts

🇫🇷 France - management
19/11/2024
#88
🇫🇷 France - management
18/11/2024
#71
🇫🇷 France - management
17/11/2024
#52
🇫🇷 France - management
16/11/2024
#47

Spotify

Aucun classement récent disponible

Liens partagés entre épisodes et podcasts

Liens présents dans les descriptions d'épisodes et autres podcasts les utilisant également.

https://www.linkedin.com/in/kristenhayer/
4 partages
https://www.linkedin.com/in/timvanlew/
3 partages
https://www.linkedin.com/in/nickmehta/
1 partage

Qualité et score du flux RSS

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Qualité du flux RSS

À améliorer

Score global : 38%

Historique des publications

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Year

Derniers épisodes publiés

Liste des épisodes récents, avec titres, durées et descriptions.

Revolutionizing Customer Success: Integrating AI for Efficiency and Revenue with Pallavi Gadepalli

mardi 13 août 2024 • Durée 38:03

Unlock the secrets of how AI can revolutionize the customer success space with insights from Pallavi Gadepalli, the dynamic founder and CEO of Stealth AI Startup. Pallavi's fascinating journey from developer to product manager and ultimately to customer success sets the stage for her unique perspective on integrating AI into high and mid-touch customer success roles. Her company's AI assistant, inspired by Jarvis from Ironman, promises to automate repetitive tasks and enhance in-call experiences, making customer success managers not only more efficient but also more effective in their roles.

Prepare to reimagine how your organization handles customer interactions with Pallavi's vision of a unified customer experience. By harmonizing high-touch customer success management with low-touch digital strategies, Pallavi demonstrates how feedback from high-value customers can create a centralized, comprehensive knowledge base. This approach ensures that sales, support, and service teams all work from the same playbook, leading to more cohesive and effective customer journeys. Discover how AI can assist CSMs in preparing for customer interactions by organizing key stages such as kickoff, onboarding, and renewal, making every step of the customer experience more streamlined and impactful.

Tune in for actionable insights from industry leaders and practical strategies for leveraging AI to transform your customer success efforts.

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From Individual Contributor to Strategic Leader: Julie Fox's Journey

lundi 22 juillet 2024 • Durée 43:11

Discover the future of Customer Success with Julie Fox, Global Director of Customer Success at , as she shares her journey into her transformative new role. Julie is driving her team towards a proactive, predictive model while also enhancing upsell and cross-sell strategies. Learn how Julie is navigating the dynamic environment of Cin7, an inventory management solution, and addressing the unique challenges and rewards of her role. Julie highlights the significance of community networking, and how leveraging personal and professional connections can provide substantial support during a job search. Engaging in thorough research and actively participating in dialogues are key strategies she emphasizes for meaningful, two-sided engagement in job searches, especially for leadership roles.Listen as host Kristen Hayer discusses with Julie transitioning from an individual contributor to a senior leader, the importance of mentorship and feedback, and the transformative journey towards confident, strategic leadership.

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