UX Research Club – Details, episodes & analysis

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AI is now entering almost every stage of the UX Research workflow — from briefing and discussion guides to transcription, synthesis, and reporting.

But while the productivity gains are real, speed is not the only question.

In this solo episode, Emmanuelle explores where AI is genuinely helping researchers, where caution is needed, and why the future value of UX Research will depend increasingly on human judgment, accountability, and oversight.

In this episode:

•  The current hype and anxiety around AI in UX Research 
•  Automation, machine learning, generative AI and agentic AI, what’s the difference? 
•  Where AI is already showing up in the research workflow 
•  Why faster outputs do not always mean deeper insights 
•  Data privacy, vendor trust and researcher accountability 
•  Why AI is pushing UX Research beyond productivity into strategic responsibility 

If AI is becoming part of your workflow, this is a conversation worth having.

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

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The UX job market has changed significantly in recent years, with layoffs, tighter budgets, and the rapid emergence of AI affecting many UX professionals.

In this episode of The UX Research Club, I speak with Mathieu Ritter, founder of Undiscovered, a recruitment agency specialising in UX, design and research recruitment, as well as product and software engineering roles.

With more than 13 years of experience in UX recruitment, Mathieu shares his perspective on the current hiring market and what companies are looking for today.

In this conversation, we discuss:

•  How the UX and UX research job market has evolved 
•  What companies look for when hiring UX researchers 
•  The current hiring market in Europe 
•  What recruiters look for in CVs and portfolios 
•  How candidates can better prepare for interviews 
•  How AI is influencing UX hiring and skills expectations 

Guest

Mathieu Ritter
Founder, Undiscovered

LinkedIn 
 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

In this episode of The UX Research Club, I’m joined by Julia Gurney, Senior UX Researcher and Accessibility Lead at Eye Square in Berlin.

We discuss why accessibility must be embedded into UX research from the start — not treated as a final step. Julia shares her journey, practical tips for inclusive research, and why accessible design benefits all users, not just those with disabilities.


Please find the references mentioned during the episode:

Persona Spectrum: This is a more design-focused resource, but it includes Microsoft’s persona spectrum we talked about:

Podcasts: A few accessibility podcasts (one I mentioned, other I didn’t, but it has some great content)

• Beyond Barriers podcast— Hector Minto, Microsoft accessibility specialist
• The Digital Accessibility Podcast— not mentioned, but a good resource

Deque Systems: a digital accessibility testing tool.
This can be a significant first step in the two-step methodology approach.
They also have some information on how to get started with the EAA; you can sign up for the guide here:https://www.deque.com/european-accessibility-act-eaa-compliance/

AI webinar: AI and Accessibility The Good, the Bad and the Solutions YouTube channel.

GOV.UK Accessibility and assisted digital

GAAD: Global Accessibility Awareness Day 

WCAG: Web Content Accessibility Guidelines 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

This Episode is about the role of the UX Research Manager it will cover the following topics:

Why Do We Need UX Research Managers?
Some Historical Evolution of UX Research in Organisation
Who has managed researchers over the years?
The need for UX research managers
The Key Difference: IC Researcher vs. UX Research Manager
What Does a UX Research Manager Actually Do?
How to Transition from UX Researcher to Manager
UX

Thank you for listening  🙏

UX360 Research Summit is happening again in person this 14-15 May 2025 in Berlin
As a listener of the UX Research Club, you get an exclusive 10% discount on your registration! Simply use the code UXRC10
eu.ux360summit.com

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

This Episode is about applying for a UXR role and it will cover the following topics: 

• The importance of understanding the reason why you are applying for a new role
• What is the current market situation
• Disappointment is also part of the process
• The importance of asking yourself the right questions
• Where are you in your career,
• Having a plan is essential
• The general process of applying for a UXR role, as well as sharing some advice from my journey along the way

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

This episode looked at analyzing the data, extracting the main findings, preparing the presentation and sharing it with your stakeholders.

Where do you start?
 
Going back to the raw data 
Create the Excel in which you will capture the analysis 
Create the themes 
Go back to the research objectives 
Extract the main findings 
Preparing the documentation (deck) 

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

In the last episode, we looked at how to prepare your research plan and what categories needed to be integrated into it, including the methods to be used.

Now that you have decided on the methods you want to use, which participants or respondents you want to take part in your research and without forgetting the objectives and research questions you want to get some answers you now need to start organizing and planning your data collection, collecting data
 
This episode covers: 
Analytics
Collecting qualitative data
Preparing a discussion guide
Participant recruitment
Running the sessions
Recording the data
Storing your data 
etc.
Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

While doing a research project, it is important to follow a systematic process, such as preparing a research plan, identifying your participants/respondents, collecting the data, analysing them, extracting and interpreting your data to translate them into actionable insights, and communicating them to your stakeholders. 

 As there is so much to cover to conduct a research project, I will propose 3 episodes to cover all the steps. 

Planning
 
Before starting any research project, planning or preparation for any research project is essential.  I have seen so many organisations skipping this phase.

The planning phase is, in my opinion, one of the most important steps of any research project.

Could you imagine any medical, psychological, or social research without any plan or protocol? 
This episode will cover the research plan, starting by defining what a research plan is.   why we are doing it before starting any project? and what should be included in your research plan. 

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

You are about to launch a product or a new feature. You are still at an early stage of your product development, your product is live, and your analytics are irregular. You want to understand your users, understand the market, and test a new feature. You can have 100 reasons that will trigger your appetite for research.

So, now what?

This episode will take you through all the steps that you need to follow before making a research request. This episode is not about preparing a research plan; it is about taking you through what you need to do before you can ask a researcher in your org, commission an agency, or hire a contractor to do your research.

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

For today’s episode, we’re having a guest, a very experienced researcher.

Dr Nick Fine  LinkedIn is a user researcher, UX designer, genuine leader and public speaker. He has been in practice for over 12 years, 8 of which as a freelancer. 

He has led UX to work for a number of big brands including Coca-Cola, SAB Miller, Jaguar Land Rover, Bentley, Ernst & Young, Novartis, GlaxoSmithKline, GSK BT, Virgin Media, Camelot and both the Home and Cabinet Office etc. 

He specialises in behavioural design and is the founder of UX Psychology, an approach that leverages psychology knowledge, methods and principles in the commercial UX world.

Currently, Nick is a freelance lead user researcher at the Cabinet Office. In his spare time, Nick is writing a UX handbook, he is also a  keen drummer and scuba diver. 

Thank you Nick and thank you for listening 🙏

Feel free to ask me some questions for next week's episode -  UX Research Club FAQ form 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club