The Ops Authority – Details, episodes & analysis
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300. The Ops Edition #9: Messaging, Meetups & Momentum with Lynette Robinson
mercredi 11 mars 2026 • Duration 52:24
What happens when you gather the most common, most challenging questions from our Director of Operations community and answer them live, without a script? Pure gold. In this Ops Edition of The Ops Authority Podcast, I'm joined once again by Lynette Robinson to tackle three real-world scenarios that every operator faces: how to clearly communicate what you do, how to build local connections that convert, and whether to niche down or stay broad as a new business owner. If you've struggled with messaging, meetups & momentum, this episode will give you the clarity and confidence to move forward strategically.
For full show notes, check out www.TheOpsAuthority.com/podcast/300Natalie Gingrich
Connect with LynetteWebsite: www.lighterlivingvirtualsolutions.com
Facebook: www.facebook.com/lighterlivingvirtualsolutions
Instagram: www.instagram.com/_lynettedrobinson
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
291. The Ops Edition #8: Balancing Bosses, Boundaries & Remote Teams
mercredi 12 novembre 2025 • Duration 45:01
In this episode, Lynette Robinson and I dive deep into three real-world scenarios that DOOs often face when it comes to team dynamics, leadership communication, and managing project integrity. From addressing uncomfortable feedback loops to maintaining authority in hiring processes and leading remote teams, we're talking through the tough but necessary conversations that help you grow as a strategic operator. If you struggle with balancing work boundaries or communicating effectively with both leadership and team members, this episode is packed with insights to help you stay strong, professional, and aligned with your values.
Connect with Lynette:
Website: www.lighterlivingvirtualsolutions.com
LinkedIn: www.linkedin.com/in/lynettedrobinson
Facebook: www.facebook.com/lighterlivingvirtualsolutions
For full show notes, check out www.TheOpsAuthority.com/podcast/291
201: Is the Agency Model right for Me with Tasha Booth
Episode 201
mercredi 24 mai 2023 • Duration 31:09
Have you been considering the agency model, and wondering if this model would be the best path for your Director of Operations (DOO) business? Are you curious about what goes on behind the scenes in an agency, and what the difference is between agency ownership, and building a team?
I am joined today by my dear friend and peer, Tasha Booth, and we are talking about the agency model option .
Tasha has been able to master this, and in fact, has done this so well that others come and ask her how to do this with excellence.
For full show notes visit theopsauthority.com/podcast/201.
200: How to Make Fractional Functional
Episode 200
mercredi 17 mai 2023 • Duration 31:35
Do you have questions about fractional work, and how to structure your business around it?
Today, we are talking about how to make fractional work functional.
Fractional work is part time work in which you are working with multiple clients or employers at one time, and it is exactly how I built my business.
For full show notes, visit theopsauthority.com/podcast/200.
199: 3 Steps to Gain Career Clarity as an Operator
Episode 199
mercredi 10 mai 2023 • Duration 19:59
Are you longing to move into the next iteration of your business journey?
For the last year I have been sharing how to build better businesses. Everyone here is a service provider, whether you are inside someone else's business as a dedicated employee, or building your own business.
We have been looking at growth opportunities, and in Episode 189, we talked about the "next best self" mentality. Today we are going to take that a step further and talk about gaining "career clarity."
For full show notes visit theopsauthority.com/podcast/199.
198: Can a Creative Be a Good DOO? with Employee Regina Vigil
Episode 198
mercredi 26 avril 2023 • Duration 41:29
Is it true that you can only be a creative or an operator, but not both? Are these two things mutually exclusive, and is it possible to be successful as an operator if you consider yourself a creative?
Today, Regina Vigil joins us for a conversation. Regina came through the Director of Operations (DOO) certification as an employee, and is proof that you can be a creative and also excel at operations.
We are getting ready to launch the 19th cohort of the DOO certification program! If you are interested in joining you can learn more about the certification program and apply.
For full show notes visit theopsauthority.com/podcast/198.
197: From Occupational Therapist to DOO with Upleveled Clients with Kahlie Welch
Episode 197
mercredi 19 avril 2023 • Duration 35:39
Are you curious about the Director of Operations (DOO) certification program, but hesitant because you have been on a completely different career trajectory?
This week we have a DOO spotlight, and we are joined by Kahlie Welch.
For full show notes, visit theopsauthority.com/podcast/197.
196: It's Time to Supercharge your Service Based Business
mercredi 12 avril 2023 • Duration 12:04
Were you unable to attend our live event, Growth Getters Live? Are you bummed about what you might have missed out on?
Today, we are hosting our very first live event, Growth Getters Live. We have been together for 3 days working with service providers who are looking to scale their businesses.
We've been digging deep into attendees' businesses and their lives… really getting crystal clear on who they are and what they want.
For full show notes visit theopsauthority.com/podcast/196.
195: How Community Cultivators are Operators with Shana Lynn
Episode 195
mercredi 5 avril 2023 • Duration 37:58
Have you ever wondered about the ways that operators and community managers overlap? How can operators assist in empowering community managers to become strategic thinkers?
Today I am chatting with Shana Lynn, a community strategist in the operations space.
For full show notes visit theopsauthority.com/podcast/195.
194: The Impact of Accountability Advisors on our Students
Episode 194
mercredi 29 mars 2023 • Duration 51:47
Have you heard about our Accountability Advisors inside The Director of Operations (DOO) certification program? Are you wondering how they factor into your experience as a student of the DOO certification?
Today we are going behind the scenes and talking to my two amazing counterparts: Accountability Advisors, Gabbie Davis and Lynette Robinson.
They support, lead, mentor, and advise the students going through the content of the DOO certification and help them integrate the content into real life.
For full show notes visit theopsauthority.com/podcast/194.









