The Arts and Everything In Between – Details, episodes & analysis

In this episode of The Arts and Everything In-Between Podcast, host Ella sits down with Áine McCarron, Head of Sector Development at Thrive, to delve into the essential work Thrive is doing to support arts organizations in Northern Ireland. The discussion covers audience engagement, the impact of the cost-of-living crisis, and key research insights that help organizations better understand and serve their communities.

In this episode, you’ll discover:

• Insights from Thrive’s groundbreaking audience engagement research, including the Impact Survey and Northwest Survey Project.
• How the cost-of-living crisis has influenced arts engagement, with a focus on how specific demographics are affected.
• Áine’s personal journey from journalism to arts sector leadership, and her passion for storytelling in audience data.
• Real-world examples of how Thrive’s data helps organizations tailor their approach to audience development and community support.

Whether you're in the arts sector or simply interested in how data can shape cultural engagement, this episode provides a rich perspective on the evolving needs of arts audiences.

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world

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GOT A GREAT TOPIC OR STORY TO SHARE?

Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com

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Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show.

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RESOURCES

Find out more about Thrive: https://wewillthrive.co.uk/ 

Discover their IMPACT survey: https://wewillthrive.co.uk/audience-insights/reports/audience-insights-the-impact-of-the-cost-of-living-crisis 

Discover their North West Project: https://wewillthrive.co.uk/audience-insights/reports/the-north-west-project-resources 

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A special thank you to Áine for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.

In this episode, you’ll discover:

• The evolution of audience engagement and community involvement in the arts, particularly how education and strategic planning have transformed public participation in cultural events.

• Insights into genuine collaboration, including the challenges and successes Caroline has experienced while working on international projects like the Creative Connections Festival in Sitges, Spain.

• The impact of digital tools and social media on the arts sector, from easing communication and collaboration to expanding the reach and impact of artistic events.

• Real-life examples of how Artscope has fostered creativity and connection, from organizing national and international festivals to supporting the growth of Irish music on the global stage.

Whether you’re an arts manager, performer, or simply passionate about the arts, this episode is packed with valuable lessons on building strong community ties, navigating the complexities of collaboration, and staying inspired in the ever-evolving world of arts management.

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join arts and culture industry leaders and specialists as they share their stories and expertise. Dive into the issues at the forefront of the arts and culture landscape, get actionable advice and pragmatic tips for your arts organisations and inspiration from around the arts and culture world

————————————-

GOT A GREAT TOPIC OR STORY TO SHARE?

Want to share your story? Got a great topic for the podcast? Get in touch! podcast@ticketsolve.com

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Love TA&EIB? Don’t forget to like, follow and review! It helps others find the show.

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RESOURCES

Find out more about ArtScope: https://www.artscope.ie/ 

Discover Creative Connexions: https://www.creative-connexions.eu/

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve

Instagram – www.instagram.com/ticketsolve/

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A special thank you to Caroline for joining us and sharing her expertise and experiences. We also want to thank our listeners for their continuous support, don’t forget to subscribe, like, share, and leave a review for “The Arts and Everything in Between” podcast.

As arts leaders, being able to navigate today’s giving landscape for the best opportunities is critical. Strategic thinking around fundraising can

strengthen arts, culture and heritage organisations themselves, and also the communities they work within. 

In this episode of the Arts and Everything In Between podcast, host Priya Patel speaks to senior consultant for arts and heritage, Liz Purchase of Philanthropy Company. Liz shares her extensive expertise in fundraising and development, delving into the crucial role that diverse fundraising strategies play in building resilient and inclusive cultural organisations.

Liz shares insights on how arts and cultural organisations can build financial independence and stability through varied funding sources, from public grants to individual donations, and how more stable funding can help organisations engage new audiences. 

You’ll learn:

1. More about Arts Council England’s ‘Let’s Create’ strategy.

2. Why diverse funding sources create sustainability over the long term.

3. How funding strategies can help you realise your mission and goals in unique ways. 

4. How organisations like Philanthropy Company can help.

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ABOUT OUR GUEST

Liz Purchase is a Senior Consultant for Arts and Heritage at the Philanthropy Company. Liz has extensive fundraising and development experience in the arts, heritage, and culture sectors, having worked closely with the development and senior management teams of national organisations, including English Heritage, Historic England, the Royal Academy of Arts, and the National Churches Trust. She has supported several high profile multi million pound capital projects and secured six and seven figure grants from the National Lottery Heritage Fund, formerly HLF, Arts Council England, and Private Charitable Trust. 

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

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GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Philanthropy Company is a fundraising consultancy dedicated to providing strategic advice, practical support, and expert training for charitable organisations, philanthropists, and corporate donors seeking to improve lives and transform futures.

Philanthropy Company: www.philanthropycompany.com 

LinkedIn: https://uk.linkedin.com/company/philanthropy-company

10 Factors to Consider in Fundraising: https://philanthropycompany.com/ten-factors-to-consider-in-fundraising/

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

Sometimes in the pursuit of change, the desire to quickly make radical change can lead to a paralysis of action. How do you take the passion and drive for change and balance it with the hard practicalities of enacting real, authentic transformation?

In this episode of the Arts and Everything In Between podcast, host Lucy Costelloe talks to Katie Parry, Director at Supercool Design about how arts and culture organisations can channel their passion for change without getting overwhelmed.

Katie shares her learnings from Supercool, a web design agency focused on the arts and culture sector and discusses tangible steps organisations of all sizes can take to make lasting positive impacts.  

You’ll learn:

1. The importance of starting somewhere, even if imperfectly.

2. How small steps can make the biggest impacts.

3. Internalising change can help make transformation a core part of your organisation.

4. Transparency is key to encouraging others.

5. Why partnering up can help ease the pressures of change.

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

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GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Good Agencies Summit: https://www.agencyhackers.com/good-agencies-summit/ 

Supercool + Sustainability: https://supercooldesign.co.uk/green

Act Green Reports: 

https://supercooldesign.co.uk/blog/supercool-sessions-10-act-green-2023-findings-revealed

https://www.indigo-ltd.com/blog/act-green-2023-report-released

Julie’s Bicycle: https://juliesbicycle.com/

Theatre Green Book: https://theatregreenbook.com/ 

Supercool + Inclusion: https://supercooldesign.co.uk/supercool-inclusivity

Supercool + Accessibility: https://supercooldesign.co.uk/access-resources

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

Embracing equity, diversity, and inclusion enriches artistic expression and broadens audience engagement, and also ensures that the arts remain relevant, accessible, and representative of our evolving societal landscape. Diverse teams mean diverse perspectives which can drive creativity and innovation. But how can arts organisations get started with EDI in a meaningful way?

In this episode, Lucy Kerbel, founder and director of Tonic Theatre, takes us through how to start thinking about EDI, underscoring the importance of taking proactive measures, fostering collaboration, and driving sustainable change. 

We learn why good intentions alone are not enough; organisations must take informed, practical actions, understanding their current situations, and barriers. Lucy explains how Tonic’s approach is about effective change management strategies and tools to successfully implement and sustain change.

Viewing diversity as a strength and understanding the bottom-line benefits of a diverse workforce and audience, means we can empower our organisational Changemakers and better support all of our EDI initiatives. 

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Learn more! Tonic's organisational partnerships and resources:
https://www.tonictheatre.co.uk/#more

Get involved! Tonic’s new Changemakers program launching in 2023 supporting EDI professionals: https://www.tonictheatre.co.uk/supporting-changemakers/

Take a deep dive! Check out Lucy's books:

• A Hundred Great Plays for Women  https://www.nickhernbooks.co.uk/100-great-plays-for-women
• All Change Please https://www.nickhernbooks.co.uk/all-change-please

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

38 mins

Audience behaviour is changing social media in dramatic ways. Marketing Manager, Meg Edwards of HdK Associates explains what is changing and how arts and culture organisations can adapt. 

Social media’s ability to engage audiences and prompt interaction is like the holy grail of marketing. But, audience behaviour - especially Gen Z’s behaviour - is changing how everyone engages online. 

We sat down with HdK Associates Marketing Manager, Meg Edwards to get her insights on how arts, culture and heritage organisations need to think about audience engagement in this shifting social media landscape. 

Meg explains why targeted storytelling is crucial in engaging audiences on social media to bring your mission and productions to life and the importance of authenticity and transparency. 

She discusses Gen Z’s impact on the rise of short form video content and what to consider when creating short form media. Meg explains when using short form video, aim to spark joy, inspire awe, and build community alongside directly promoting your mission. Audiences crave these emotional connections. 

Meg also shares practical tips on keeping your marketing content and campaigns fresh and on point in the constantly shifting waters of social media marketing. Afterall, the relationship between audience behaviour and social media is dynamic. Understanding their reciprocal impacts rather than viewing platforms as external force will make all the difference.

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

TikTok: Six evergreen post ideas for your organisation, on AMA Culture Hive - 

https://www.culturehive.co.uk/resources/tiktok-six-evergreen-post-ideas-for-your-organisation/

Sign up for HdK's free monthly webinars

https://wearehdk.com/webinars/=

Sign up to HdK's quarterly newsletter

https://wearehdk.com/sign-up/

Keep an eye on HdK's blog for the latest digital marketing deepdives https://wearehdk.com/blog/

Instagram - @‌wearehdk
Twitter (X) - @‌we_are_hdk
TikTok - @‌wearehdk
LinkedIn - @‌HDK

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

TRG Arts' Senior Consultant, Tom Stickland joins host Lucy Costelloe to discuss how to use data and metrics as the foundation for strategies that help build loyal audiences for arts and cultural organisations.

Tom explains the importance of identifying your organisation's definition of success and aligning metrics to long-term goals like patron loyalty and revenue resilience and avoiding short-term targets.

Using TRG’s approach, organisations should look at historical data to set realistic growth projections and benchmark against industry data if gaps in your own data make it necessary. 

But what data should you focus on? Tom suggests focusing on key metrics like earned revenue percentage, patron activity rates, churn/attrition, data capture rates, and per cap ticket revenue and regularly measuring progress throughout the year rather than just at year-end.

These sorts of regular checks, with small experiments - and being able to embrace failure when some experiments inevitably fail - is how your team can learn to quickly adapt and course correct versus and still hit all your long-term organisational goals. 

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Join the TRG Arts and Culture Benchmark:
https://trgarts.com/benchmark

Schedule a call with TRG Arts:
https://trgarts.com/schedule-a-call

Read more about the Think Tank Series:
https://blog.ticketsolve.com/the-acc-think-tank-missing-the-mark-or-on-the-right-track

https://www.ticketsolve.com/with-you/the-arts-culture-collective/

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

Being a professional actor has always been challenging but rewarding. It is a competitive industry, where you have to have persistence and a thick skin to make it. But what do young performers think about their future in the industry?

We sit down with three young actors Lizzie Austin, Chloe Wright and Elias Prosser who are embarking on the next phase of their careers and learn what they hope for in the future and what challenges they face. 

We touch on why drama schools are important for a future in acting and hear about how many young actors are looking towards the small screen rather than the stage. We also talk about how the rise of new technologies has created shorter attention spans, but that even for young people - traditional theatre still has its place. 

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES and BIOS

Lizzie Austin is pursuing a BA in acting at East 15 and was most recently cast in Goodbye Rosetta. 

Chloe Wright is taking a gap year to focus on preparing for auditions and hopes to pursue a higher level degree in acting next year. She was most recently cast in Goodbye Rosetta. 

Elias Prosser is currently playing the Artful Dodger in Theatre Royal Brighton's production of Oliver!, opening in 2024. He has also had roles in Grease and Sister Act. He is also planning on auditioning for drama schools this year with a focus on musical theatre.

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

This week we head back to Recharge to hear from Ticketsolve’s Emma Young on one of the most pressing issues we are all facing today: sustainability and  the looming climate emergency.

The call for a greener future is loud, clear, and persistent. But what role does the arts and culture sector play in this dialogue? As arts venues and organisations across the UK and Ireland grapple with the challenges of the climate crisis, Ticketsolve's Emma Young sheds light on some essential steps we can take towards a sustainable arts and culture landscape.

In this episode you’ll learn about:

1. The UK's Net Zero Strategy and the government’s 10-point plan aimed at decarbonising the nation by 2050.

2. Useful Resources: An overview of valuable resources including the Theater Green Book, Julie’s Bicycle, and the Arts Council England Environmental Program to guide you on your green journey.

3. Sustainability Leaders: Sheem Satir, the first green certified theatre on the Isle of Ireland and Lime Tree Theatre’s innovative LED Green Initiative.

4. Core Eco Values for Arts Organisations and the need to reflect our environmental commitment in the art we produce and the companies we collaborate with.

5. Five Green Steps: Emma shares actionable steps that can be implemented at venues. Paperless solutions, targeted mail-outs, and creative eco ideas are just the beginning.

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Arts Council England Sustainability: https://www.artscouncil.org.uk/developing-creativity-and-culture/environmental-responsibility

Theatre Green Book: https://theatregreenbook.com/

Julie's Bicycle: https://juliesbicycle.com/

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/

We’ve seen the headlines: misbehaving, rude and disruptive audiences threatening and even assaulting staff and ruining performances for everyone.  What is going on? What happened to the unwritten rules of audience etiquette? From customer-facing industries to public transport and cafes, interpersonal altercations seem to be happening everywhere. 

In this episode, we sit down with Dr. Kirsty Sedgman, author, lecturer and award-winning scholar specialising in audience research and cultural value from Bristol University, to discuss how audience behaviour has changed and the challenges faced by the industry in maintaining a welcoming and respectful atmosphere. 

Throughout the episode, we explore the intricate dynamics of theatre etiquette and what is acceptable behaviour; from phones and snacks to dress codes and applause protocol. It's clear that there are complex issues at play, including exclusionary expectations that need to be tackled.

We delve into the historical roots of silence and reverence in the theatre and discover how social structures and expectations have shaped our perceptions of reasonable behaviour. By clinging to tradition are we inadvertently excluding certain audiences, and perpetuating inequities?

Kirsty reminds us of the importance of making accommodations for individuals with different needs as well as for community outreach, and the need to ensure inclusivity and a sense of togetherness. 

Thank you to our incredible guest, Kirsty Sedgman, for joining us, and we can't wait to delve further into her book. Don't miss out on this enlightening and thought-provoking episode!

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

Explore innovative concepts and gain insights from professionals and leaders in the arts, culture, heritage and live entertainment space.

Join us every two weeks as we discuss the most pressing issues at the forefront of the arts and culture landscape. You’ll hear from industry leaders and specialists sharing their expertise on a wide range of topics, giving you actionable advice and pragmatic tips for your cultural institution, live event or performing arts organisation.

—————————————- 

GOT A GREAT TOPIC OR STORY TO SHARE?

Got a great topic for the podcast? Want to share your story with the arts and culture world? Get in touch! podcast@ticketsolve.com

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RESOURCES

Thank you to our incredible guest, Kirsty Sedgman, Author, Lecturer and Doctor of Audiences. To learn more about Kirsty's work, visit: https://kirstysedgman.com/

You can also find her book, "On Being Unreasonable," in your favourite bookshops.

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GET MORE INSIGHT AND SHARE THE KNOWLEDGE!

Facebook – www.facebook.com/Ticketsolving

Twitter – twitter.com/ticketsolvers

LinkedIn – www.linkedin.com/company/ticketsolve 

Instagram – www.instagram.com/ticketsolve/