Start Your Dental Practice – Details, episodes & analysis

Hey Ambitious Dentists,

I hope you're having a great week and continuing to navigate these challenging times. 

Today I'm excited to share my conversation with Cory Pinegar, CEO of Callforce, who dives deep into the art of answering the phone and how to develop the right phone system for your practice.

Having talked to many dentists over the years, I know that one of the most difficult things to "get right" is how you handle your phones, especially when you're starting out. 

Here's just some of what you'll learn in today's interview with Cory Pinegar:

• Some of Corey's unbelievable statistics and facts about dental calls.
• Why systems and structure are so important to optimize your phone process. 
• How to determine the missed opportunities for your practice. 
• The most common times people call and how to ensure you are prepared. 
• Why handling calls are difficult for a new practice and how to know when you should hire extra help.
• The biggest mistakes most dental practices make when making calls. 
• A simple trick for making calls a priority in your practice

And much more... 

Hey there Ambitious Dentists,

I hope you and your loved ones continue to stay healthy and safe.

I know that for some, the last thing you might want to do is listen to a dental podcast, but if you're looking for a quick break from the chaos of the last few months, I think you'll really enjoy today's episode.

Today I sit down with previous SYDP guest, Jordon Comstock, CEO of BoomCloud, a dental membership plan software that has helped hundreds of dentists successfully implement membership programs in their practice.

We cover some of the latest insights on membership plans as well as some best practices to improve your chances of success. 

Here's just some of what you'll learn in today's episode. 

• Why a dental membership plan can help you get through difficult times. 
• What exactly a "membership program" is, and whether it might be right for you.
• The biggest mistakes with membership plans and how to avoid them. 
• Why membership plans aren't just good for you... but why your patients will love them as well.
• What Amazon Prime can teach you about running a successful dental practice. 
• How to retain patients that are out of network.

And much more...

Even if you've tried a membership plan in the past with little success, or are considering adding one, I know you'll really enjoy today's episode. 

Hey Ambitious Dentists!   Today I’m incredibly excited to share an interview on a topic that I believe isn’t talked about enough in the dental space.   The topic?   Financial planning and retirement, specifically for dentists.   Now, for those of you who are ready to close out your browser or shut down your podcast app because you’re just getting started as a dentist, it’s never too early to start planning for your financial future and retirement.   I know this topic can be incredibly helpful to many of our SYDP listeners which is why I’m thrilled to have Ryan Isaac cofounder of Dentist Advisors as well as the co-host of the Dentist Money Podcast.   Today we dive deep into the nitty gritty of financial planning and retirement for dentists. Here are just a few things you’ll learn in today’s episode.

• Why financial planning is essential… especially for dentists.
• The things you should start doing now to build a secure financial future.
• Why it’s never too early to start thinking about your financial plan.
• How to make smart financial decisions as a dentist.
• The biggest mistakes most dentists make when planning for their financial future.How financial planning is like diet and exercise, and the exact tips and strategies to get yourself on track.
• The always changing definition of retirement and a helpful way to set yourself up for success.

And much more.

Even if you’re just getting started with your practice and not even thinking of retirement, I know there’s plenty of key takeaways that can help set you up for a healthy financial future.

Hey Ambitious Dentists

Do you always feel like you’re playing catchup on learning the latest best practices for running a successful dental practice?   Whether it’s taking yet another training, or listening to the top rated dental podcasts, it can often be a challenge to keep up.   While putting in the work daily is part of running a thriving practice, knowing the “big wins” for getting the best results can help take your practice to the next level.   Which is why I'm very excited to introduce today's guest Dr. Chris Salierno.   Dr. Chris is the editor and chief of the Dental Economics and a practicing dentist in New York. He also serves as the editorial director for DE's Principles of Practice Management e-newsletters and lectures internationally on clinical dentistry, practice management, and leadership development.   I think you'll find our conversation is jam packed with actionable insight you can apply to grow your practice. Here are a few things you'll discover in today's episode

• How Dr. Chris balances practicing two to three times a week and being the editor and chief of Dental Economics.
• Why dental economics is so important, and how to spot dental practice opportunities.
  The importance of patient experience and how to stand out from your competition.
• What Dr. Chris has learned from being editor in chief of Dental Economics.
• Whether or not you need an MBA to build a successful practice.
• Why having a mentor is one of the best investments you can make.
• How to build your “business mindset” consistently.

And much more!

Hey Ambitious Dentists!

One of the most requested topics I receive from the SYDP community to cover on the podcast is the nitty gritty in and outs of buying a dental practice.

Whether you’re looking to buy your very first practice or eyeing practice #2 or #3, it always seems there’s plenty to improve throughout the process to help ensure you walk away with a great deal.

Today, I’m incredibly excited to have Dr. Paul Goodman, of Dental Nachos fame, on the show.

It turns, Dr. Paul knows a thing or two about buying dental practices.

Currently, a transition specialist and coach, Dr. Paul Goodman, has done it all. A former practicing dentist himself, Dr. Paul has also brokered some dental practice deals and currently helps coach dentists throughout the buying process.

He really brings the value in today's conversation.

If you’re currently looking to purchase a dental practice, or just want to know more about one of the biggest names in the dental industry today, I know you’ll love my interview with Dr. Paul Goodman.

Here are a few things you'll discover in today's episode

• Here are just a few of the things you’ll learn in today’s episode:
• Why having a coach when buying a dental practice can help you accelerate your success.
• The full origin story of the highly popular Dental Nachos group and brand.
• The biggest challenges dentists face when looking to purchase a practice and how to avoid them.
• How dentistry has changed over the last ten years and what that means for practices in 2019 and beyond.
• Lessons from Dr. Paul Goodman’s transition from a practicing dentist to coach and dental practice broker.
• What Dr. Paul has learned from creating multiple communities for dentists and why relationship building is so important.
• How to give feedback that works, both personally and professionally.
  
  And much more!

How To Buy A Dental Practice With Dr. Paul Goodman Quote

“ I would say it’s the most important decision of your life.” - Dr. Paul Goodman

About The Guest

Dr. Paul Goodman

Support The Show

Without you, Ambitious Dentists, this show wouldn’t exist.

If you enjoyed today’s episode, please go here to give the show an honest rating and review on iTunes.

This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.

Hey Ambitious Dentists!   Happy New Year! I hope you a wonderful 2018 and even better 2019!   First off, I want to say thank you to all of you who reached out about our latest SYDP podcast episode with Kiera Dent. I always enjoy hearing about the key takeaways our listeners gain from the show.   After the  minor SYDP hiatus in 2018, it’s great to be back behind the mic and getting to share my conversations with our incredible guests.   One of the best parts about running the SYDP podcast is that we’ve been fortunate enough to have some truly high performing dentists and dental practice owners on podcast, and the lessons they share can often help to take your dental practice to the next level.   Today I’m excited to share my conversation with Dr. Hunter Smith, a fellow Arkansas native, and former guest on the show.  Dr. Hunter is a legend on Dental Town and in other dental circles and has seen some incredible success buying multiple dental practices right out of school.   Given we last spoke with him a year or two ago, I invited him back on the show to share what he’s been up to since our last conversation where he shares what he's learned since we last spoke. Here are a few things you'll discover in today's episode

• What Dr. Hunter has been up to since we last chatted, hint - it’s a lot.
• Why most dentists fail at the art of the followup and how to build the perfect followup system for your dental practice.
• What Dr. Hunter has learned from stepping away from the day to day of dentistry and the lessons he’s learned from growing his GPS dental group.
• The ins and outs of running a DSO.
• What makes an “effective” dentist and how to improve productivity at your own dental practice.

Lessons From Growing Multiple Dental Practices With Dr. Hunter Quote

"There are two kind of easy ways to do it. Increase your availability or two increase your procedure.” - Dr. Hunter Smith

About The Guest

GPS Dental

Support The Show

Without you, Ambitious Dentists, this show wouldn’t exist.

If you enjoyed today’s episode, please go here to give the show an honest rating and review on iTunes.

This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.

Hey Ambitious dentists!

I hope you had a wonderful holiday! Can you believe there's only a week left of 2018?

We have a really great SYDP episode for you today, with our previous star guest Kiera Dent rejoining the show sharing how to optimize your dental practice.

But first, to address the elephant in the room.

You may have noticed it's been relatively quiet on the podcast front this year. I've received dozens of emails asking about the pause of the show, and I couldn't be more grateful for the continued support.

As you know, I always try to tell things how they are (the good and bad) of running a podcast, and the truth is, I felt the quality of our latest episodes didn't bring as much value as I knew they could. Nothing against our amazing guests of course, but I decided to take some time with my team to reflect on how we can continue delivering incredible value to you, our SYDP listeners.

The podcast isn't going away anytime soon, but we have decided to experiment with a quality not quality approach. We'll be sharing a new episode if and only if we know it's an absolutely fantastic use of your time. On occasion, we'll revert to our once a week schedule, but throughout 2019 we might only publish an episode or so a month. Ultimately, I know how valuable your time is and want to ensure every episode is both actionable and insightful first and foremost.

With that said, we have a handful of amazing interviews coming up over the next few weeks that I know you'll love.

Here are a few things you'll discover in today's episode

• The most common reasons dental practices hit a plateau in growth and how you can overcome them.
• The three things that make or break a front office phone call.
• Why you should rethink the KPI's, you're focusing on to start the new year.
  The latest research on how we communicate both in person and on the phone.
• Why having confidence in your patient diagnosis can transform your practice virtually overnight..
  
  And much more.
  
  I really hope you enjoy my latest interview with Kiera Dent. And I’m excited to be sharing more interviews with the SYDP in the New Year!

When starting your dental practice, the list of things you “need to do” is virtually endless. You need to hire your first employee. You need to setup your website. You need to find the perfect office location.

And in all the chaos of getting things up and running, many dentists neglect one of the most important components of successful dental practice.

Human Resources.

Which is a huge mistake.

While HR can often be complicated and overwhelming, the truth is, not having the right foundation can really come back to cost you and your practice. There are plenty of things you can put off for later, but HR is not one of them.

Today I’m excited to sit down with Chris Lessard of CEDR HR. Chris is a California barred attorney and knows a thing or two about how to handle HR and successfully grow your practice.

Chris and I met at a CE event a few months back and I just knew I had him on the show. His day to day role involves advising dental practices all across the country about their specific HR needs.

Here are a few things you'll discover in today's episode

• How HR” affects virtually every part of your dental practice.
• Chris’s definition of HR and why it’s important.
• The secret to avoiding costly “HR landmines” that could derail your practice.
• Why it’s so hard to remain compliant in today’s fast-paced dentistry world.
• Common mistakes new dentists make when making their first hires…

And much more...

If you’re feeling a little overwhelmed with HR, you definitely won’t want to miss today’s episode.

Now here’s my interview with Chris Lessard from CEDR HR. Enjoy the interview!

Hello ambitious dentists,

Have you ever been to a conference or event and have just one speaker blow you away? Not just because of their knowledge of the subject, but their stage presence as well?

While recently attending a course by my friend Jayme Amos, I had the pleasure of hearing Teresa Duncan take the stage and share everything she knew about dental insurance.

And she was that one “amazing” speaker for me.

As a dental CPA, I’m certainly not an expert when it comes to dental insurance, and I found her speech to be both informative and easy to understand. And I knew I just had to bring her on the show.  

It’s definitely an interview you don’t want to miss.

Here are a few things we cover on today’s show.

• What Tersea learned from being both an office manager and dental assistant.
• The biggest mistakes most dentists make when it comes to insurance and the steps to avoid them.
• The bad habits you can’t afford to have your office managers have.
• How to identify an all-star employee.

And much more.

If you’ve been wanting to figure out the insurance game to start the new year, this interview is for you.

Now here’s my interview with Teresa Duncan.

Hello, ambitious dentists,

Whether you’re just starting your dental practice career, or have been growing your practice for a while, you probably have experienced the many ups and downs that come with being a practice owner.

And the truth is, it’s not easy.

As we’ve said many times here on SYDP, there are some things dental school just doesn’t teach you… which is why I’m excited to have today’s guest Dr. Shakila Angadi on the show.

Right out of dental school, Dr. Shakila quickly realized that things don’t always go according to plan and today she shares what she has learned.

If you have some spare time while you’re preparing meals or out and about shopping, give the interview a listen.

Here are a few things you'll discover in today's episode

• How to be both “successful” and “happy” while still growing your practice.
• The mindset habits most successful dentists have.
• How to deal with setbacks and quickly get back on track.
• Why investing in your emotional intelligence has such a high ROI.

And much more.

If you’ve recently found yourself frustrated most days when you go into the office, this episode is definitely for you.