Business With Purpose – Details, episodes & analysis

For this episode, David provides you with some excerpts of an interview he has done with the British broadcast journalist and TV presenter Rob Bell. Rob is best known for his programmes about engineering, industrial history and pursuing outdoor adventure. 

Recently, Rob has started exploring how society and organisations can encourage male friendships and positive male communities. That is what they discuss today.

David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm,

Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST!  https://businessbreakthrough.live/3reasons/3-reasons 

KEY TAKEAWAYS

• A lot of business leaders present themselves as unrelenting decision-makers who are always driving forward, as being alphas.

• Most of the world´s biggest business leaders are not naturally extroverted or charismatic.

• Great leaders don´t have to posture, they use their words and actions to motivate and lead.

• Being authentic and vulnerable resonates with others.

• If you never say sorry, admit someone else´s idea is better than yours or show empathy, you end up isolating others.

• Maintaining a persona burns a lot of energy, you really do need to be yourself.

BEST MOMENTS

“I´m not alpha at all.”

“People know that they (authentic leaders) mean it because of the way they behave.”

“You have to be you to be the best you can.”

“How genuine they are gives me goosebumps…it´s important to encourage people to be real.”

“Friendship is not needing to worry about who you are and how you come across.”

“Radical candour is where you care personally and challenge directly… you are more likely to find that in friendship groups.”

EPISODE RESOURCES

Do you want free coaching with David? Now is your chance. On launch day, 13th November 2024, download and listen to all 6 of the launch episodes for the Business With Purpose podcast and send proof you have done so to David at david@peoplewithpurpose.live. The first 10 people pulled out of the draw will win free coaching with David and 20 others the chance to meet him and see him recording the Business With Purpose podcast, live in the studio.

https://www.linkedin.com/in/rob-bell-36155813

Rob Bell on friendships - https://metro.co.uk/2024/11/03/met-friends-every-tuesday-22-years-21877845

Radical Candor - https://www.amazon.co.uk/Radical-Candor-Revised-Updated-Saying/dp/1529038340

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT

Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

David’s Facebook - https://www.facebook.com/dave.roberts.5076798 

Instagram - https://www.instagram.com/davidcroberts_

Email - david@peoplewithpurpose.live

For this episode, David explains how to increase your prices while winning more customers. Providing you with the chance to make higher profits x2. Something that sounds impossible but is actually not that difficult to do.

David shares four steps you can take today to review what you charge and raise your prices in a way that benefits your bottom line, keeps existing customers loyal while attracting new ones.

David helps owners and leaders to build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell, without the frustration and overwhelm,

Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST!  https://businessbreakthrough.live/3reasons/3-reasons 

KEY TAKEAWAYS

• Even though costs are constantly rising many business owners are afraid to put their prices up.

• A recent survey shows that customers are willing to pay more provided the service is excellent. Yet many business owners don´t believe this.

• Overcome your limiting beliefs about pricing.

• Be transparent with your customers. Share some of why you need to put prices up.

• Virtually every business can put their prices up by 5% without damaging their customer relationship.

• If your prices haven't gone up by the cost of inflation, your prices have gone backwards.

• Understand your market position. It impacts the type of customer you attract and therefore what they will pay.

• When working out your pricing factor in the benefit your product or service brings to your customers.

• Bundling enables you and the customer to get more out of each transaction.

• Make things easier for your customer e.g. deliver within a time slot they choose.

• Improve how you market what you sell. 

• Reward customers for referrals.

BEST MOMENTS

“Money is the measure of the perceived value that you bring.”

“It is rare to find a business that has resolutely charged what they're worth.”

“Give your customers a quick win, so they'll be so pleased with their return on investment.”

“Reduce customer effort or perceived effort .”

EPISODE RESOURCES

Do you want free coaching with David? Now is your chance. On launch day, 13th November 2024, download and listen to all 6 of the launch episodes for the Business With Purpose podcast and send proof you have done so to David at david@peoplewithpurpose.live. The first 10 people pulled out of the draw will win free coaching with David and 20 others the chance to meet him and see him recording the Business With Purpose podcast, live in the studio.

Institute of Customer Service Survey - https://www.instituteofcustomerservice.com/jan-24-ukcsi

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT

Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

David’s Facebook - https://www.facebook.com/dave.roberts.5076798 

Instagram - https://www.instagram.com/davidcroberts_

Email - david@peoplewithpurpose.live

For this episode, David explains why your beliefs could be holding you and your business back. Importantly, he also shares simple tactics you can use to change them so that you can make progress again. 

If you are a leader who is feeling stuck, and constrained by the situation you are in, applying the advice in this episode will play a key role in getting you unstuck.

To explore how to get unstuck on your mission, put your purpose into practice and convert your ideas into impact book a discovery call with David here https://calendly.com/david-peoplewithpurpose/30min 

KEY TAKEAWAYS

• Your beliefs impact problem-solving and decision-making.
• As a child we form our belief system based on experiences, socialisation and other factors. At some point, those beliefs hold us back from going into certain situations.
• Conviction is the strongest belief. Often, they are a part of our identity, but they can still be changed.
• In challenging situations start each meeting with what is going well and what you are already doing to address the problems.
• David shares a simple way to prove to yourself and your team that you can solve problems. Thus, neutralising the negative belief that you don´t have the ability to overcome the challenge(s) you are currently facing.
• Use flipping the script as a way to use positive beliefs to overcome and quieten negative beliefs. David explains how during the episode.
• Identify core beliefs that serve you and work to change those that are not serving you.

BEST MOMENTS

“The problem is not the problem. The problem is the state that you go into as you approach the context where you think the problem is.”

“The belief tells us whether we should or shouldn't go into this situation .”

“If you start the meeting with what's going well, then actually that immediately lifts the vibe in the room.”

“ There's ways to borrow belief and borrow advocacy that can help you .”

EPISODE RESOURCES

Part 1 of Enneagram patterns series - https://podcasts.apple.com/gb/podcast/enneagram-part-1-what-patterns-of-behaviour-are/id1610709739?i=1000670111087

Part 2 - https://podcasts.apple.com/gb/podcast/enneagram-part-2-what-patterns-of-behaviour-are/id1610709739?i=1000670853560

Part 3 - https://podcasts.apple.com/gb/podcast/enneagram-part-3-what-patterns-of-behaviour-are/id1610709739?i=1000671721027

Imran Amed - https://www.linkedin.com/in/imranamed

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT

Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

David’s Facebook - https://www.facebook.com/dave.roberts.5076798 

Instagram - https://www.instagram.com/davidcroberts_

Email - david@peoplewithpurpose.live

This is the 18th episode in David’s CALM leadership series. In this episode, he shares 4 ways to transform your team members into new leaders. Enabling you to develop people who are capable of leading their colleagues. Then, at a later date, taking the baton from you and continuing to drive your organization forward. 

David explains why doing this is essential for success and shares 4 steps any leader can use to identify and develop those with the potential and will to lead.

KEY TAKEAWAYS

• People have many talents and most are capable of learning to lead.
• Asking people where they want to be in a few years will help you to identify those who are actively interested in leading.
• There are different types of leadership. Aim to develop leaders that can lead in any scenario.
• Conducting personal development reviews (appraisals) is essential for spotting and supporting future leaders.
• Leadership starts with personal leadership.
• Give regular feedback and keep a good record of the conversations you are having.

BEST MOMENTS
‘Talent identification, in any organization, is a big part of growing.’

‘If you’re the same person today as you were yesterday, an opportunity has been missed.’

‘Ask - how does this leadership candidate….measure up against those standards?’

‘Developing leaders is about developing personal leadership capabilities.’

EPISODE RESOURCES
PWP accountability series episode 1 - https://podcasts.apple.com/gb/podcast/the-calm-series-part-10-accountability-clarity-for/id1610709739?i=1000631941081

PWP accountability series commitment episode - https://podcasts.apple.com/gb/podcast/the-calm-series-part-13-accountability-what-is/id1610709739?i=1000634320147 

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

For this episode, David is joined by Mark Newey - the UK’s number one radical self-discovery coach, teacher, disrupter and protagonist. Mark explains how he helps people to uncover how their subconscious, which governs 91% of their decisions, works. Once someone has done this and learned who they actually are they can take full control of their lives and achieve what they really want.

KEY TAKEAWAYS

• 91% of how we live is about our subconscious. If you don’t understand the role your unconscious mind is playing in your decisions you will become stuck.
• Your brain filters everything through a program that it has created based on your experiences. If that filter is flawed, which it often is, you will always struggle.
• The most important relationship in your life is the one you have with yourself.
• The key to happiness and fulfillment is being comfortable with who you are. If you hate yourself, which most people do, life is pretty awful.
• Being vulnerable is an important step towards being authentic, so you can become comfortable with who you are.
• Stress is a warning signal that something is not quite right.
• Just putting your head down and getting on with it, is not the answer. At some stage, you will be overwhelmed.
• When you are constantly stressed, your ability to do anything well drops by 40%. If you feel stressed work out why and make the necessary changes.

BEST MOMENTS
‘Stress is not a mental health issue.’

‘Keep calm and carry on – worst advice ever.’

‘We blokes need to learn how to talk to our mates and open up.’

EPISODE & GUEST RESOURCES
https://www.marknewey.com/
Personality test - https://www.16personalities.com/ 

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

In this episode, David continues with the accountability section of his CALM leadership series. This time, he covers how engaging with every member of your team makes each of them genuinely accountable. As well as encouraging them to develop the skills that they need to succeed in life, which in turn strengthens your company.

David shares how to use personal development reviews to do this. Providing you with a 5-part framework to help you to get the most out of this important accountability tool.

KEY TAKEAWAYS

• You create trust through connections, through honest conversations.
• There is a strong connection between employee engagement and high customer satisfaction.
• Appraisals are a two way process. Use them to identify skill or tool gaps that you can fill together to help the team member to do their job well.
• Ask clarification questions to make sure that people understand what you expect of them.
• Ask them to rate your leadership out of ten.
• Check each individual’s understanding of company values.
• Talk about the person’s career aspirations and help them to develop the skills they need to succeed.
• Prepare well and give the person you are appraising at least a week’s notice so that they are also prepared for the personal development review.
• Write down what was agreed.
• Schedule monthly progress sessions.

BEST MOMENTS
‘Accountability creates and takes trust,’

‘A contract … is a two-way thing; you give something to get something back.’

‘Great leaders always want to improve.’

‘You want to know where your people want to get to in their life.’

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

For this episode, David is joined by Ken Rusk, who is the author of Blue Collar Cash. He is an advocate for people living a blue-collar life. Ken empowers them to achieve the happiness, peace, and freedom that they deserve. Something they can do whether they work for themselves or someone else. 

David and Ken discuss the importance of thinking big, taking action, visualization, and surrounding yourself with supportive people.

KEY TAKEAWAYS

• People tend to read a book and plan to take action but never get around to it.
• Plan big and plan ahead. Small consistent incremental steps enable you to achieve fantastic things.
• When you focus on something and see it in your head, your brain believes it is real and pushes your body to go get those things.
• If you believe it will never happen you will be proved right.
• Confidence is built upon evidence. When you recognize the positives and your achievements you build confidence.
• A degree is not the only way to have a successful, lucrative career.
• It’s never been easier to start a business.
• Don’t live to work. Work to live.
• Encourage your team members to be personally successful. When they win, you win.
• Give your employees a slice of the company’s success, so that they are personally invested in the business’ success.
• Hire ambitious people who want something extra out of life.

BEST MOMENTS
‘You have to think in terms of I must do this, not I want to do this.’

‘People wait for life to happen to them, instead of them happening to life.’

‘That brick wall that you hit is probably your own fault.’

‘If half of them hit those individual goals, your company is going to do really well.’

EPISODE RESOURCES
Blue Collar Cash - https://www.kenrusk.com/blue-collar-cash/ 

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

This is the 16th episode in David’s CALM series that is designed to help you to become a better leader. This time around he covers self-accountability. Leaders who do not hold themselves accountable will not be trusted and followed by their teams, so this is an important episode.

In it, David shares seven effective ways to create more accountability for yourself and includes exercises you can do to practice those methods.

KEY TAKEAWAYS

• Accountability is defined as delivering what you promise in the eyes of others.
• Both you and your team members need to commit to the expected outcomes, so that you move forwards together.
• If you are not providing your team with the right support and tools you are not being accountable.
• Be open about the challenges you are facing.
• Set the right goals and continually work on being the person you need to be.
• Accountability buddies make the chances of your achieving your goals soar to 90%.
• Do things that make you commit in advance, e.g. put some cash in an account that you can only spend when you have achieved a certain goal.
• Create a wins list and add to it daily to keep yourself motivated. The wins you add to it don’t have to be huge ones.

BEST MOMENTS
‘It starts with you…accountability cuts two ways,’

‘Focus on who you need to be.’

‘Ask - what’s the most important thing I should be doing right now? Do this on a regular basis.’

‘Change your mindset from having to do stuff to the fact that you get to do things. ’

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

For this episode, David is joined by Ryan Pinnick, who is the founder and CEO of Super Genius Global. An organization that helps people to unlock their purpose and get in touch with their super genius to live the life they truly desire.

Ryan explains why becoming self-aware is the foundation of change. He and David discuss the vital role intuition plays and how to recognize and take note of it. Ryan also explains how to improve your self-worth and stretch yourself in a healthy way.

KEY TAKEAWAYS

• Learn to recognize intuition and tap into it.
• Quiet your mind so that you can hear your intuition.
• Uncovering your purpose is a process, start small. Try asking yourself what you love and start doing that.
• When you raise your frequency, answers start to come.
• When you are in a highly emotional state, pause. Do not let yourself make important decisions while in this heightened state.
• Be aware of letting your ego lead you in the wrong direction.
• You have got to be curious and try things out. That is when your genius comes out.
• Address low self-worth. If yours stays low, you will continue to attract low-paying, unreliable clients.
• Push yourself out of your comfort zone, but be careful not to overdo it.

BEST MOMENTS
‘Starting small is critical.’

‘Our spirit is where our genius is’

‘Curiosity is a beautiful gateway.’

‘You have to be ok with pressure. OK with getting it wrong.’

EPISOSDE RESOURCES
Socials - @ryanpinnick

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

In this episode, David continues his Calm Leadership Series by sharing why it is vital for leaders to create a workplace in which people feel psychologically safe.  This is important because if people are working in an environment where the boss goes nuts they will not fell safe enough to take on extra responsibility. 

There are 7 things you can do to create psychological safety in the workplace. David explains what they are and how to implement them in any kind of business.

KEY TAKEAWAYS

• People are 10 times more likely to leave a business because of a toxic culture than for any other reason.
• Only 1 in 5 people feel comfortable giving constructive feedback in the workplace.
• Be engaged when you listen to others.
• Understand others. What makes them tick can be very different from what motivates you.
• Most people do not want to let others down, but as a leader owning up to your own mistakes is important.
• Be open and honest with people and call things what they are.
• When things go wrong, you need to identify the underlying problem, but do so in the right way. David explains, in detail, how to do this in an non-combative and constructive way.
• If you see behavior that is not concurrent with your values and the way you work, call it out.
• Systemize feedback within your business.
• Make sure that one type of person does not dominate.
• If you don't agree with someone’s views, respectfully explain why that is. Don't leave them feeling their input is not of value and welcome..

BEST MOMENTS
‘Empathy is massive, especially when it comes to making other people feel safe.’

‘People need to feel safe physically and psychologically. It is a fundamental human need.’

‘Say sorry when you make mistakes.’

‘Be aware of the language that you use.’

ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-drivenstart-ups, award-winningSMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils 

CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334