Business Excellence - TOP 5 Series – Details, episodes & analysis

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Podcast Business Excellence - TOP 5 Series

Business Excellence - TOP 5 Series

Rael Bricker and Lindsay Adams

Business
Business
Education

Frequency: 1 episode/7d. Total Eps: 296

Hosting podcast Buzzsprout

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. 

 

In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. 


Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together. 

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In Conversation - Sammi Jaeger Top Five Tips For Creating A Fueled-Up Life and Business

Season 2 · Episode 154

dimanche 19 avril 2026Duration 14:22

“What gets celebrated, gets repeated. If there’s something you want more of, you shine a light and celebrate it.” 

 

Sammi Jaeger Top Five Tips For Creating A Fueled-Up Life and Business

1. Clarity 

2. Consistency 

3. Connection 

4. Celebration 

5. Capacity 

 

TIME STAMP SUMMARY

 01:15    How lack of clarity can cause burn out 

 05:30  Who do you celebrate with 

 10:30  Celebrating the achievements

 12:50   How can you build capacity

 

Where to find Sammi?

Website                     https://www.sammijaeger.com/

LinkedIn                    https://www.linkedin.com/in/sammijaeger/

Book                            www.sammijaeger.com/fuelleduplife


Sammi Jaeger Bio 

Sammi Jaeger is a Business and Life Strategist, Coach, Speaker, Podcaster and Author. After Sammi’s life hit a crossroad, she hit the wall, picked herself up again and began leaning into creating and living her own Fueled Up Life. This time by design.

Sammi has sat in the employee, freelancer and founder seats and loves spending her time with business owners turning their dreams into plans. 

Sammi is deeply passionate about how our relationships impact the quality of our lives. She is an advocate for the UN Global Goals and knows that we all have a role to play in creating a better world.

In Conversation - Shivani Gupta Top Five Tips For Passion

Season 2 · Episode 153

dimanche 12 avril 2026Duration 20:49

“Mindfulness means your mind is full of one thing, right? Be mindful of that one thing when you’re at work. Just be at work. Live that passion, work in it as much as you can. When you’re with your family, stop checking your email and not being present with your family.” 


Shivani Gupta Top Five Tips For Passion

1. Prioritize your passions

2. Create a clear hierarchy 

3. Accept imperfection and drop the guilt

4. Stack goals for your top three passions

5. Make your goals visual 

 

TIME STAMP SUMMARY

01:54  Impossible to be passionate about everything simultaneously 

07:50  Narrowing down broad passions

14:50  Stacking goals 

18:50  Find a method that works 

 

Where to find Shivani?

Website                          https://www.askshivani.com/ 

LinkedIn                         https://au.linkedin.com/in/askshivani 

 

Shivani Gupta Bio

The world’s only Engineer turned Entrepreneur turned Educator as the Passion Activator for Leaders. I support their Transformation through implementing the P.A.S.S.I.O.N. Model. This leads to Transformation when you can have more impact and create the life you wish. I deliver this work globally as a Speaker, Coach and Facilitator.

Over the past 23 years, I’ve:

  • Keynote on local and global stages including TEDx
  • Coached 1,500+ leaders across industries
  • Authored 8 books on leadership and transformation
  • Facilitated workshops worldwide
  • Two successful exits of business'

I am proud to be the first woman in my lineage to work and at age 11, I made the leap from India to Australia, building a life that bridges cultures and perspectives.

My passion is to help leaders and entrepreneurs lead with heart, head and habit.

I also want to help eliminate of child sexual abuse. Beyond my work, I’m a mum to two teenagers, married to Scott for 18 years, and I believe life’s best conversations happen over an excellent chai.  

In Conversation - Jody Gerard Durand Top Five Tips For Gaining Influence

Season 2 · Episode 144

dimanche 30 novembre 2025Duration 21:08

"...a few seconds of bravery can really deliver results and as far as I know, no one's ever been killed for trying to close somebody on a sale. So you know your life's not in danger, your pride might be in danger and your hopes might get crushed, but you're not going to be killed.”

 

Jody Gerard Durand Top Five Tips for Gaining Influence 

1.   Be Productive

2.  Plan and Prepare

3.  Focus Your Time and Efforts

4.  Overcome Objections

5.  Close Sales

 

TIME STAMP SUMMARY

01:50  Concentrating on tasks that are most productive, while managing time effectively.

10:00  Importance of identifying productive days and planning tasks accordingly.

15:50 The importance of active listening and finding ways to solve problems.

17:20  The inability to close sales is often due to fear of hearing the word "no."

 

Where to find Jody?

Website                           https://www.youtube.com/@CountryBoySoul-g9v 

LinkedIn                          https://ca.linkedin.com/in/jody-durand-61893650 


Jody Durand Bio 

Jody Durand has been a successful salesperson and sales trainer in the agricultural industry in Canada for over twenty years as well as an accomplished speaker deeply involved in his farm, family and local community. He has a passion for agriculture and people and loves connecting the general population with the farmers who are responsible for growing and producing the food that makes it to your tables, every day. He is an accomplished Toastmaster, happy husband, proud father of four children and lucky grandfather of seven grandchildren. He lives in Scotland, Ontario with his wife Laura on a three-acre hobby farm where she owns and operates their home-based dog business called Birchview Dogs.

In Conversation - Dustin Bogle Top Five Tips To Get More Sales From Your Follow Up

Season 2 · Episode 54

dimanche 16 juillet 2023Duration 20:18

“Trust equals transactions. Essentially, if you have trust with a buyer, the sale is easy.  Where you have got to kind of finagle and overcome objections and battle them, is really what they're saying is, I don't trust you, I don't trust your process. I don't trust you. I don't trust the company. And so, you need to build more trust.” 

 

Dustin Bogle Top Five Tips To Get More Sales From Your Follow Up

1.       How to get more leads to buy.

2.       How to wake up your sleeping database.

3.       How to create infinite referrals.

4.       How to create the “next hill” for your clients.

5.       How to use the 90-day echo in your favour.

 

TIME STAMP SUMMARY

00:36 Slow down on going for the sale immediately

07:52 Train people the right way

14:22 The journey of innovation

18:36 What is it about 90 days? 

 

Where to Find Dustin

Website                               https://www.leadthewayfit.com/ 

LinkedIn                              https://www.linkedin.com/in/dustin-bogle-5b8a4b46/ 

 

Dustin Bogle Bio 

Dustin has a unique story. His family immigrated from Egypt in the 60s to chase the American Dream. As a young adult, he got into Professional Wrestling (yes, the elbow drop and dropkick kinda wrestling) where he learned how to sell tickets and organize a live event. 

From there, Dustin went on to open 6 gyms in 6 years in Southern California - the most competitive market in the industry. That's where he was forced to really grow as a leader and entrepreneur because it was extremely difficult and packed with learning lessons.

But it's also where he learned how to grow and scale a business the right way. Today, Dustin helps Gym Owners to delegate their sales to his team so they can free up their time. His book "Reinforce Your Gym" is a collection of his golden strategies to help Gym Owners to build a massively profitable business. Although these lessons are written for Gym Owners, they can be easily transfer over to other business sectors too.

In Conversation - Travis Steffen Top Five Tips For Achieving Growth

Season 2 · Episode 53

dimanche 9 juillet 2023Duration 21:34

“Ensuring that you can also create an out of pattern, noteworthy experience through your message on that channel based on everything else at that channel exposes that prospective customer or existing customer to the right information. That kind of attention is currency at this stage in the game, something that's out of pattern, something that catalyses some sort of high arousal, emotion, could be elation, could be curiosity, controversy, fury, anger, polarity, all of those things that make you feel something deeply, but also create the clarity and the message that ensures you're able to target properly, are all parts of that process.” 

 
Travis Steffen's Top Five Tips For Achieving Rapid Growth

1. Follow a systematic process to achieve the "5 Fits" to prime you for growth 

2. Build a compounding growth model, which then yields your growth strategy

3. Use math, science, psychology, and speed as your four biggest growth assets 

4. Realign your product and finance teams around your growth model and experimentation cadence 

5. Build a culture of high growth within the organization

 

TIME STAMP SUMMARY 

00:57 The 10 Combinations you need to know about.

04:58 How do you grow your product?

08:13 Taking advantage of the different concepts.

17:57 How the company ethics align with success. 

 

Where to Find Travis?

Website               http://www.travissteffen.com/                 

LinkedIn               https://www.linkedin.com/in/tsteffen 

 

Travis Steffen Bio

After personally starting, scaling, and selling eight of his companies in the past 14 years, Travis has now devoted his life to helping others do the same. He has gotten his companies onto the Inc 500, is a doctoral candidate in marketing, and is a growth mentor at Silicon Valley's top accelerator programs. He's a bestselling author and an avid speaker.

In Conversation - Erin Marcus Top Five Tips For Conquering Your Business

Season 2 · Episode 52

dimanche 2 juillet 2023Duration 16:52

“I have long ago embraced, and it came from a weird place, that most things don't work. Failure is actually really my goal…The goal when you compete for strength is absolute failure. You haven't tried hard enough until you failed…”

Erin Marcus Top Five Tips For Conquering Your Business

1.  Commit to being in charge and taking personal responsibility.

2.  Take action. 

3.  Analyze and debrief everything. 

4.  Reverse engineer everything. 

5.  Have fun.

TIME STAMP SUMMARY 

01:05 The concept of personal responsibility.

07:03  Over analysing, and how to think through decisions.

11:40  Entrepreneurs and the need for action and thought.

15:27  Don’t forget to have fun!

Where to find Erin?

Website                      http://conqueryourbusiness.com/ 

LinkedIn                      https://www.linkedin.com/in/erinmarcusconqueryourbusiness 

 

Erin Marcus Bio

Erin Marcus is the founder and CEO of Conquer Your Business, an international company helping driven entrepreneurs and small business owners get the financial and emotional freedom they need to build a business and a life they’re proud of. Having made the successful leap from corporate executive to entrepreneur, Erin uses that experience, along with her MBA education and street-smart upbringing to help her clients reach heights they never dreamed possible. And have fun doing it! 

In Conversation - Wendy Nash Top Five Tips For Running A Business

Season 2 · Episode 51

dimanche 25 juin 2023Duration 28:07

“The first word in a question is often the most important. So, if you ask, Why did you do that, then that comes across as accusatory. And then you're setting up a more aggressive space, but if you open instead with what was going on for you, or tell me what was going on for you? Or how did that arise? Or where did I go wrong? So those first questions, and those first words in those questions is really where it sets the tone. The way you start a conversation is where you end a conversation.” 

Wendy Nash Top Five Tips (Plus One!) For Running A Business

1.       Be curious about your blind spots.

2.       When a conversation goes awry, engage with the impact                                                       of what you said not your intention.

3.       Be kind to yourself.

4.       Nip problems in the bud.

5.       Use tasks to ensure you don’t miss deadlines. 

6.       If you’re the CEO or leader, be conscious about the culture you want to create. 


TIME STAMP SUMMARY

04:48 How to ignite the spark.

11:42 How you open up a conversation is important. 

18:42 Nipping things in the bud.

24:20 Diversity is key.

Where to Find Wendy

Website                              kindlycutthecrap.com

LinkedIn                             https://www.linkedin.com/in/wendy-nash/


Wendy Nash Bio

Wendy Nash helps ambitious high-tech startup founders improve productivity and decrease procrastination without increasing their workload to build a profitable business and not burn out. Unlike other life coaches, she works with knowing the mind, not just the mindset. It’s not just overcoming your limiting beliefs! 

Wendy created a process called Meditation Coaching where she guides people to set up and maintain a regular meditation practice that fits with their lifestyle and improves understanding themselves in order to understand others better. If you think loving-kindness meditation is only for the soft and weak, bring to mind someone who rejected your business idea or funding proposal and wish them kindness and care – it’s tough! This meditation process helps gain awareness with what you’re good at and where the gaps are so you grow a sound business. Wendy’s clients achieved financially strong businesses despite cofounder conflict, funding rejections, staff underperformance, almost burning out, investor negotiations, constant fear of failure and pivoting new directions in work and life. In other words, she focuses on turning negatives into supercharged positives. 

Fun facts about Wendy

  •   Her favorite line from the somatic psychotherapy course was another student who said The one common denominator of all my relationships is me
  •  For her psychology honors project on loving kindness meditation, she tested the Javascript research survey with ABBA songs. 
  •  Her project from the 2-year meditation teacher training was creating a class on How to be happier without doing more which meant a whole lot of doing more.
  • She doesn’t always enjoy meditation but slogs at it because what it takes today it gives tomorrow whereas she figured out that party drugs give today but take tomorrow. 

In Conversation - Gerard McCarthy Top Five Tips For A Brilliant You

Season 2 · Episode 50

dimanche 18 juin 2023Duration 24:04

“And I guess the other thing that is that, to get clarity, a good question to ask is, are you winning from love? Or are you winning from fear? What's your modus operandi. And are you what are you sacrificing for your success? Because success without fulfilment is a pretty awful place to be”

Gerard McCarthy Top Five Tips For a Brilliant You 

1.       Clarity Mindset

2.       Connection Mindset

3.       Purpose Mindset

4.       Performance Mindset

5.       Brilliant Mindset

TIME STAMP SUMMARY

01:39 The love story with yourself.

06:07 How often can you change your mindset. 

13:18 How your background might shape your present.

19:08 Sometimes excellence is unachievable.

Where to find Gerard?

Website                              http://www.gmre.com.au/ 

LinkedIn                               https://www.linkedin.com/in/gerardmccarthy1 

 

Gerard McCarthy Bio

Gerard is the rebel marketer of Brilliant You Pty Ltd the Rapid Results Coaching Company transforming willing business owners who are wondering - "is this all there is" to brilliant, happy, and successful people, even if they think it is impossible right now. Keeping it simple I work with – the 4 Anchors Heart, Head, Health, & Soul and all aspects of it.  The 180 degree challenge helping people with Clarity, Connection, Purpose, Performance and Being Brilliant.  

Gerard was born in Cork Ireland. Moved to Sydney Australia in 1986. Currently the owner of Brilliant You Pty Ltd. Previously director of 3 different companies CAD group Australia Pty Ltd, Personal Development &  McCarthy Estate Agents, Principal for 20 years. 

Gerard was 30 when his plan of work hard and play harder no longer worked. Crashed and burned – needed help. He has crashed and burned a few times and can share a few valuable lessons. 

Topics he is passionate about discussing: Real Stuff - The lonely seat of leadership, Heart love,  vulnerability, shame, joy, play, gratitude, Relationships, infidelity, connection. Anger, Soul work, trauma, co-dependency. Mindset, self-esteem. Eating to help you heal. Football, fitness, bike riding, Dogs, passion, intimacy, depression, addiction, fear. 

 

In Conversation - Scott Bywater Top Five Tips For AI Email Marketing Tips

Season 2 · Episode 49

dimanche 11 juin 2023Duration 20:20

“I think the first tip is really using your email list to book your calendar solid. And because we're what we all basically need to need to look at is very similar to Stephen Covey's begin with the end in mind with everything, so it's all great to be able to go on to chat GPT and whip up an email quickly. But at the end of the day, I look at it as like, well, that's great, you've got a brick, but unless you structure the bricks in the right way, they're not going to build a house.”

Scott Bywater’s Top Five Tips For AI Email Marketing Tips 

1. How to use your email list to book your calendar solid
 
 2. How to write winning emails in under 7 minutes, even if you’re a non-writer 
 
 3. Selling via email without being salesy: The "Third Way" technique 
 
 4. How to get your emails opened, when there's so much noise 
 
 5. How to turn your emails into a must-see TV series, by using cliff-hangers.

 
 TIME STAMP SUMMARY

01:25 Why using AI to book your calendar is a MUST.

07:57 Making everything crystal clear.

11:13 Remove the ‘salesy’ nature in sales.

14:05 What the subject lines mean.
 
 

Where to Find Scott?

Website               http://www.scottbywater.com.au/         

LinkedIn               linkedin.com/in/scottbywatercopywriter/
 

Scott Bywater Bio 

As a sought-after speaker Scott Bywater has spoken at important digital marketing events such as Breakthrough4Business, The Collective Digital Marketing Summit (see recordings of two of his presentations on this page) and many others. And he’s facilitated countless workshops and brainstorming session with clients and top CEO’s all over Australia. His keynotes and presentations have inspired business owners from all walks of life and given them critical strategies needed to get (and remain) competitive in the ever-changing marketing landscape. He’s worked directly with thousands of clients in over 167 different industries in both Australia and worldwide – including Knowledge Source, Bodytrim, Jim’s Mowing, Skin Physics, Mercola, and hundreds of others around the country.  Many clients hold him on retainers as their virtual CMO (Chief marketing officer) and say, “the changes he’s made to their bottom line is astronomical.” Many more hire him regularly to orchestrate six-figure launches and seven-figure marketing campaigns. He’s an expert lead generator, email marketing strategist and world-class copywriter retained by many of the world’s best direct marketing companies. Unlike many marketing advisers and so-called experts, Scott has worked with nearly every category of businesses in both business-to-business and business-to-consumer including leading direct marketers throughout Australia, Canada, USA, and the United Kingdom. He’s spent his entire career solving complex marketing problems for business owners and generated thousands of leads for businesses performing below their potential. Scott is passionate about guiding others to achieve their own version of business success. He says “I’m passionate about giving people the truth, in what is a somewhat confusing marketplace. I love taking a business owner from total confusion about what to do to grow their business… to a space of knowing with certainty the steps involved, and that with each step they are moving towards their goals, objectives, and outcomes.” 

Scott lives with his wife Helen and son Ethan in Wollongong, New South Wales, Australia and serves clients across the U.S, Canada, UK, Australia, and the world at large.

In Conversation - Ben Lai Top Five Tips For Winning More Sales

Season 2 · Episode 48

dimanche 4 juin 2023Duration 18:07

“ You need to align your purpose with your profession. So, what this essentially means is that if you want to be successful in sales, you really need to believe in what you do, people will assess you based on your level of conviction. So, if you don’t believe that what you’re doing is of great value to the people that you’re serving, then you’re not going to be very effective at giving that message.”

 Ben Lai Top Five Tips For Winning More Sales

1.       Align your purpose with your profession.

2.       Be 100% client centric.

3.       Understand what your clients care about.

4.       Speak the language your clients understand.

5.       Follow up and follow through.

 
TIME STAMP SUMMARY 

01:28 Selling is more than just sales.

07:44 The principle of reciprocation. 

11:06 The universal translator.

14:53 Good service, and the follow up.

 

Where to find Ben?

Website                           http://www.salesethos.com.au/              

LinkedIn                          https://www.linkedin.com/in/ben-lai 

 

Ben Lai Bio 

Ben Lai started Sales Ethos with one vision: to transform how we think – and approach – selling. Moving from nursing to sales, Ben was shocked to see the unethical practices of the sales profession. From lying and misleading clients to fabricating capabilities, Ben sadly saw it all. Determined to maintain his personal integrity, Ben focused on selling responsibly, ethically and truthfully. Unsurprisingly, this approach was not only successful but earned trust and respect with clients! 

Today, he uses his personal experience, and 15+ years of extensive research to help others sell (and build their businesses) with integrity and emotional intelligence, while aligning with their values. Ben and his team put people front and centre of the sales equation.


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