The Raving Patients Podcast – Details, episodes & analysis

Most dentists assume that paying massive tax bills is just part of success — but that belief could be costing you millions. In this episode, Dr. Len Tau sits down with tax strategist Rachel Michaelov, Founder and CEO of Practice Wealth Partners, to uncover the most common (and costly) tax mistakes dentists make — and how proactive planning can legally reduce tax liability, sometimes all the way to zero. If you've ever written a painful check to the IRS and wondered if there's a better way, this episode is a must-listen.

• Why most dental CPAs are reactive — not strategic

• The dangers of disconnected bookkeeping, payroll, and tax prep

• How improper entity structure and payroll decisions raise audit risk

• Why buying equipment last-minute isn't real tax strategy

• How quarterly tax planning can dramatically reduce liability

• Common myths around audits, R&D credits, and tax strategies

• What dentists should demand from their accounting professionals

01:55 Top Tax Mistakes Dentists Are Making

03:00 Why Dentists Overpay Even With a CPA

03:40 The Cost of Disconnected Financial Teams

04:40 Enrolled Agent vs CPA: What's the Difference?

12:10 Why Retirement Plans Alone Aren't Enough

14:40 Buying Equipment vs Strategic Tax Planning

15:58 Choosing the Right Business Entity

20:05 Cost Segregation, R&D, and Advanced Strategies

24:40 How to Challenge Your CPA (Without Fear)

28:35 Do Tax Strategies Increase Audit Risk?

32:34 The Biggest Tax Myths Dentists Believe

34:00 Lightning Round with Rachel Michaelov

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Connect with Rachel

📞 Phone: 646-284-4705
📧 Email: rachel@empiretaxadvisors.com

Be sure to let Rachel know you heard her on the Raving Patients Podcast.

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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.

This podcast is sponsored by Dental Intelligence. Learn more here.

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

What if attracting better patients, reducing no-shows, and cutting insurance headaches could all happen before someone ever walks into your practice?

In this episode, Dr. Len Tau sits down with Tobi Bosede, Founder and CEO of Dental Find, to explore how smart marketplaces, prepaid care, and membership-style models are reshaping dental growth.

Tobi shares her journey from building AI systems for Fortune 500 companies to solving one of dentistry's biggest pain points: patient acquisition without no-shows, awkward financial conversations, or insurance dependency. This conversation dives into scaling intentionally, avoiding burnout, and building businesses that actually last.

• How prepaid dental marketplaces reduce no-shows and increase case acceptance

• Why fee-for-service growth matters more than ever

• The key differences between Dental Find and traditional marketplaces

• How dentists can improve patient retention without relying on insurance

• Practical lessons on scaling a startup without burning out

• Why relationships matter more than products in dental growth

01:45 Scaling Smart: From Startup to Sustainable Growth

03:00 What Dental Find Is and How It Works

03:55 Dental Find vs Traditional Marketplaces

07:35 Why Dentistry Needed a New Model

10:10 Current Markets and Expansion Plans

13:06 Reducing No-Shows and Increasing Retention

14:50 Getting Paid Faster Without Insurance

16:27 From Idea to Market: Building a Startup

19:20 Team Building, DSOs, and Strategic Partnerships

24:02 Burnout, Balance, and Sustaining Momentum

31:42 Lightning Round with Tobi Bosede

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Connect with Tobi

Founder & CEO, Dental Find

Website: https://www.dentalfynd.com

Email: tobi@dentalfynd.com

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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.

This podcast is sponsored by Dental Intelligence. Learn more here.

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

In this episode, Dr. Len Tau sits down with Paul Chadwick, VP at PureLogic, to explore how artificial intelligence is reshaping the way dental practices operate — especially at the front desk.
Paul breaks down how PureLogic leverages AI, analytics, and automation to improve patient communication, reduce missed calls, and enhance practice efficiency. Together, they discuss what "data-driven dentistry" really means, how AI can empower rather than replace staff, and what metrics matter most for growth.

Whether you're a solo practitioner, part of a DSO, or just curious about AI's practical applications in dentistry, this conversation will give you real-world insights into using data to drive smarter decisions and better patient experiences.

Here are some of the interesting stff we talked about in this episode.

• AI isn't the future—it's here now. Dental practices using AI to analyze calls and automate responses are already improving conversion rates and reducing missed opportunities.

• Missed calls are hidden revenue leaks. The average practice misses 30–40% of calls, and PureLogic's data shows that following up with AI-powered text can recover many of those lost appointments.

• Patient preference matters. Voice, text, and chat-based AI tools meet patients where they are, improving satisfaction and accessibility.

• KPIs drive decisions. Tracking missed call rates, conversion rates, and patient engagement metrics can reveal where your practice is losing revenue—and how to fix it.

• AI + people = the winning combo. The goal isn't to replace front office staff, but to free them up to focus on relationships and in-person care.

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Key Takeaways

00:40 Introduction and Sponsor Acknowledgments
01:40 Meet Paul Chadwick and PureLogic
04:50 What PureLogic Does for Dental Practices
04:55 How AI Analyzes Calls and Improves Conversions
06:30 Understanding Front Office Optimization
08:00 Voice vs. Text: Meeting Patients Where They Are
10:50 The Rise of AI Agents in Dentistry
11:55 Differentiating PureLogic from Other AI Companies
15:30 Using Data to Train and Support Front Office Teams
17:25 Key KPIs Every Practice Should Track
20:21 The Truth About Missed Calls in Dentistry
21:40 Where Practices Need the Most Help
24:53 Managing the Modern Dental Tech Stack
27:20 PMS Integrations and Vendor Consolidation
28:05 The Future of AI in Dental Operations
30:46 How AI Will Personalize the Patient Experience
31:30 Lightning Round: Quickfire Q&A with Paul Chadwick
38:17 How to Connect with PureLogic
38:47 Closing Thoughts from Dr. Len Tau

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Connect with Paul

🔗 Website: purelogic.com

📧 Email: paul@peerlogic.com

Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.

This podcast is sponsored by Dental Intelligence. Learn more here.

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

What if AI in dentistry could make the management of dental implant procedures much easier?

Today, I'm sharing a solution with you. 

This episode features Dr. Dexter Mattox, the brain behind IMvision Dental, a cloud-based implant tracking platform that's setting new standards in dental technology.

Dexter, an oral surgeon with a passion for tech, has leveraged his expertise to tackle one of the dental industry's biggest challenges: streamlining the complex workflow of dental implants. He's here to share how IMvision is designed to automate and optimize processes so that the practice can focus on patient care.

Dexter also explains how IMvision acts as a practical tool for improving communication within dental teams, with labs, and most importantly, with referring doctors. 

We also explore the future of AI in dentistry and the importance of effective implementation of technology in dental practices. Dexter's valuable insights on the intersection of machine learning, automation, and dental implant coordination are sure to be of use to other dental implant professionals.

Tune in if you're ready to streamline your dental implant practice's operations. 

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Key Takeaways:

Introduction (00:00)

Dexter's Path To Creating IMvision Dental (01:37)

What IMvision Dental Does (05:00)

Implementing Technology Effectively in Dental Practices (07:27)

The Evolving Role of AI in Dentistry (12:23)

Automated Implant Coordination With AI (16:53)

Dexter's Educational Content (23:03)

Quick Q&A With Dexter (24:57)

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Additional Resources:

Visit IMvision Dental here: https://imvisiondental.com/

Connect with IMvision Dental on social media: 

Instagram: https://www.instagram.com/imvisiondental/

Twitter: https://twitter.com/imvisiondental

LinkedIn: https://www.linkedin.com/company/imvisiondental/

YouTube: https://www.youtube.com/@imvisiondental

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Are you maximizing the potential of clear aligners in your dental practice? This highly sought-after service is quickly becoming a must-have for dentists looking to stay at the forefront of innovation and patient satisfaction.

For today's episode, I've invited clear aligner advisor and 2024 Dentist Influencer of the Year, Dr. Avi Patel, to share everything you need to know to get started with clear aligners in your practice.

As a leading educator and advocate for clear aligners, Dr. Patel shares his transition from a practicing dentist to a clear aligner consultant, rapidly becoming a social media sensation thanks to his educational and relatable industry content. 

In our conversation, we unpack the transformative role of clear aligners in modern dental practices, with a special look at Smile Direct Club and the controversial yet important role dentists have played in its rise and fall. Dr. Avi presses on the necessity for dental professionals to adapt to new technologies and market dynamics, highlighting how social media can be a powerful tool for education and brand-building within the dental community.

His emphasis on the benefits of clear aligners, not just for practice growth but also for enhancing patient satisfaction, is a call to action for dentists to stay informed and proactive in a fast-changing industry.

Don't let your practice fall behind. Tune in to hear Dr. Avi's expert insights and how you can leverage clear aligners for your dental practice.

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Key Takeaways:

Introduction (00:00)

Dr. Avi's Career Transformation & Journey Into Clear Aligners (04:14)

Insights on the Aligner Boom in Dentistry (11:03)

Social Media's Impact on Dr. Avi's Career Growth (21:53)

Quick Q&A (31:32)

Where To Learn More About Clear Aligners With Dr. Avi (35:24)

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Additional Resources:

Find the Online Clear Aligner Course For General Dentists here: https://www.clearaligneradvisor.co/launchpad

For the FREE masterclass, visit: https://www.clearaligneradvisor.co/

Connect with Dr. Avi Patel:

Instagram: https://www.instagram.com/doctor.avi/

Facebook: https://www.facebook.com/avi.patel.77

LinkedIn: https://www.linkedin.com/in/avi-patel-043732142/

YouTube: https://www.youtube.com/@doctoravi

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Do you have a dental specialty practice? If so, you might know by now that it takes more than just exceptional care to stand out.

Promoting a specialized service comes with its unique challenges, so understanding the difference between B2C and B2B marketing strategies can transform a struggling practice into a thriving one.

To tell us all about it is this week's guest, Stacy Hill, a B2B marketing expert. She founded Endo Marketing Group after assisting with marketing her husband's endodontic practice and quickly realizing that his colleagues also needed similar help. 

Stacy brings a unique perspective to the table, having bridged the gap between dental specialists' aspirations for growth and the practical steps needed to achieve it. Her approach is not just about attracting direct patients but building a thriving referral network through strategic B2B marketing.

In this episode, she breaks down the complex world of dental marketing into five key components. Each element is crucial for dental specialists who face the challenge of promoting their services to both potential patients and referring general dentists.

We also discuss the common challenges that dental specialists encounter, such as selecting effective marketing resources, managing marketing roles within the team, and leveraging practice management software for data-driven strategies.

If you're ready to raise your dental specialty practice's visibility with proven marketing strategies, this episode is a must-listen. Tune in! 

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Key Takeaways:

Introduction (00:00)

Meet Stacy Hill & Her Work With Dental Specialty Practices (02:04)

Marketing a General Practice vs. A Dental Specialty Practice (05:17)

5 Key Components for Specialty Practice Marketing (10:48)

Creating a Healthy Referral Network (19:08)

A Formula To Respond To Google Reviews (28:01)

Quick Q&A (29:56)

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Additional Resources:

Get the "Twelve Secrets to Increase Google Reviews for your Dental Specialty Practice" workbook here: https://info.endomarketinggroup.com/lead-magnet1649438354771

To learn more, visit: https://endomarketinggroup.com/

Connect with Stacy: https://www.linkedin.com/in/mrsstacyhill/

Follow Endo Marketing Group on Social Media:

YouTube: https://www.youtube.com/@endomarketinggroup/

Instagram: https://www.instagram.com/endomarketinggroup/

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Some dental treatments are hard to sell to patients. That's a fact! 

Many patients will turn to Google, often finding incomplete information that doesn't help them decide to get the treatment they need done. What if you could provide a video of the exact procedure while they're still in your chair?

Today, we're diving into the innovative world of Teamworx Dental with founder Dr. Ryan Morrison.

Launched in 2022, Ryan has combined his dental expertise and desire to educate patients to create Teamworx Dental, a software designed to make treatment presentations quick and easy to understand through video, whether the patient is chairside or at home.

We explore how this platform makes it easier for patients to decide on treatment while also opening new avenues for attracting leads, making it a valuable tool for any dental practice looking to improve patient communication and increase acceptance rates.

Plus, Ryan is giving all Raving Patients Podcast listeners a special gift in this episode. Don't miss it! 

Tune in and discover how Teamworx Dental can benefit your practice and patients alike.

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Key Takeaways:

Introduction (00:00)

Morrison's Dental Journey & Founding of Teamworx Dental (00:57)

Teamworx's Role in Patient Education (07:28)

Using Teamworx for Dental Marketing (20:36)

The Future of Teamworx & Cloud Integration (23:05)

A Special Promo for Raving Patients Podcast Listeners (25:46)

Quick Q&A (26:41)

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Additional Resources:

To learn more, visit: https://teamworxdental.com/

Follow Teamworx Dental on Social Media:

Facebook: https://www.facebook.com/TeamworxDental

Instagram: https://www.instagram.com/teamworxdental/

LinkedIn: https://www.linkedin.com/company/icoreconnect/

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Are unpredictable earnings affecting your dental practice? Discover a proven solution here! 

Today's episode features a conversation with Jordon Comstock. He's the CEO of BoomCloud, a software platform that helps dental practices build and scale robust dental membership programs.

Having been in the industry since 2006, Jordon is an expert in reshaping dental practices with innovative membership plans. While this sales model isn't widely used in dentistry, he delivers a fresh perspective on patient retention and the financial strategy behind it.

While we zero in on creating a sustainable and profitable dental practice in this episode, Jordon shares his insights on building a million-dollar membership plan, which not only boosts revenue but also revolutionizes patient care and loyalty. By adopting this financial model, dental practices can guarantee themselves a steady income stream.

We also explore creative membership plan offerings, discussing how they cater to various patient needs and demographics. Jordon also emphasizes the importance of data-driven strategies for pricing in the process of producing affordable yet profitable plans.

Tune in to learn all about dental membership plans and how they can transform your dental business model for success.

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Key Takeaways:

Introduction (00:00)

Meet Jordon Comstock and His Company, BoomCloud (01:24)

Recognizing the Need for a Membership Plan (04:23)

All About Creating Membership Plans (06:00)

Promotion Strategies & Membership Psychology (18:49)

BoomCloud's Pricing Structure (29:25)

Quick Q&A (32:00)

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Additional Resources:

Find "The Million Dollar Membership Plan Book" here: https://boomcloud.myclickfunnels.com/million-dollar-book

Learn more about BoomCloud: https://boomcloudapps.com/

Follow BoomCloud on Social Media:

Facebook: https://www.facebook.com/boomcloudapps

LinkedIn: https://www.linkedin.com/company/boomcloud/

Instagram: https://www.instagram.com/_boomcloud_

TikTok: https://www.tiktok.com/@boomcloud.com

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

The dentistry landscape is evolving as new technologies and marketing trends emerge. 

If you've been struggling to keep up or are just curious about the future of dentistry, then this episode is just what you'll want to hear!

To talk all about it is this week's guest, Melissa Turner, a dental hygienist turned industry consultant and content creator who has become a visionary and a dynamic voice in the dental world.

Melissa details her journey from clinical practice to becoming a thought leader and influencer/content creator in the industry. She also shares her thoughts on the growing role of technology in shaping the future of dentistry, particularly through preventive care approaches and advanced materials.

We talk about the need to shift toward patient-centric communication and marketing, the importance of personal branding for dental professionals, and the effective use of social media in connecting with patients. 

I also dig into her insights on influencer marketing in dentistry and the industry's trends. Her advice on brand strategy provides a valuable perspective for dental practitioners looking to adapt and thrive in a changing environment.

Ready to learn how you can face the future of dentistry?

Listen in!

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Key Takeaways:

Introduction (00:00)

From Dental Hygienist to Exec Consultant & Content Creator (00:59)

Distinguishing Between Influencer and Authority in Dentistry (04:29)

The Future of Brand Strategy for Dental Practices (09:25)

Melissa's Thoughts on The Future of Technology in Dentistry (19:50)

National Mobile & Teledentistry Conference and The Denobi Awards (25:52)

Quick Q&A (30:12)

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Additional Resources:

For more information about the National Mobile & Teledentistry Conference, visit: https://nmdconference.com/.

Connect with Melissa: 

Website: https://www.melissakturner.com

Instagram: https://www.instagram.com/thetoothgirl/

Facebook: https://www.facebook.com/profile.php?id=100024424505145

LinkedIn: https://www.linkedin.com/in/melissakturner/

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Dental care is evolving — are you ready to change with it? Let's learn about health-based dentistry.

There's a growing industry trend to adopt alternative solutions, but it comes with many misconceptions. It stems from the increasing awareness of the safety of certain ingredients and materials used in mainstream dentistry.

In today's episode, I'm exploring the fascinating world of health-based dentistry with my guest, Dr. Michelle Jorgensen. She's not just any dentist; Dr. Jorgensen is a trailblazer in alternative dentistry, a field that connects oral health directly with overall wellness.

We talk about what health-based dentistry really is and how it creates more trust with patients. Dr. Jorgensen also shares her insights on the significant role dentists play in not just treating teeth, but also in impacting overall health.

She brings a unique perspective, having transitioned her practice to this holistic approach, and discusses the profound effects it has had on her patients' lives.

Additionally, this episode is packed with practical advice for dental practitioners. We cover how to start integrating health-based services into your practice, its benefits, and where to find the necessary training.

If you're a dental professional with a growing demand for natural alternatives or are simply curious about how oral health ties into your overall well-being, this episode is a must-listen.

Tune in to learn how health-based dentistry can grow your practice!

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Key Takeaways:

Introduction (00:00)

Meet Dr. Michelle Jorgensen & Mercury Poisoning Diagnosis (02:24)

All About Health-Based Dentistry & Its Benefits (17:13) 

How to Integrate Health-Based Dentistry Into Your Practice (23:38)

Dr. Michelle's Final Thoughts (31:33)

Quick Q&A (34:07)

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Additional Resources: 

Connect with Dr. Michelle: 

Website: https://livingwellwithdrmichelle.com/

Instagram: https://www.instagram.com/livingwellwithdrmichelle

Facebook: https://www.facebook.com/livingwellwithdrmichelle

TikTok: https://www.tiktok.com/@livingwellwithdrmichelle

YouTube: https://www.youtube.com/c/LivingwellwithDrMichelle

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!