The Gambling Files – Details, episodes & analysis

Just when Jon and Fintan thought they had run out of brilliant yet awkward banter, Optimove and Clarion Gaming swooped in and saved the day! Faster than a speeding bullet, more reliable than a Wi-Fi connection, they’re the hero sponsors we all need! 

Rosalind Wade is today’s guest. Roz is the CEO of Winna Media, which creates small, intimate, bespoke events that promote relationship building and networking (as compared to ginormous expos that often fail at actually building meaningful relationships between people).

In a nutshell:

* After talking about dehydrating beef in air fryers, various humorous anecdotes about using knives and spoons in various contexts, and a Simpsons joke, Jon and Fintan get down to business by discussing two epic war films: "The Longest Day" (1962) and "A Bridge Too Far" (1977). 

* When their guest comes on, Roz provides details on Thailand's decision to legalize casinos, the potential revenue it could bring to the tourism industry, and the goal of addressing the issue of illegal gambling.

* The upcoming Thai Entertainment Complex Summit, which is being held in December, in Bangkok, Thailand. You can register via: https://winnamedia.com/thai-entertainment-complex-summit/ 

* Roz discusses the Philippine Offshore Gaming Operators (POGO) situation in the Philippines, including the potential inquiry into the links between POGOs, drugs, and extrajudicial killings.

* The political and regulatory landscape in the Philippines, including the recent scandals and investigations.

* The potential for other Asian countries might follow similar regulatory changes, such as Cambodia's shutdown of gambling establishments.

Choice quotes:

* Rosalind Wade: “[Thailand] had a sort of lesson in international entertainment when Taylor Swift was recently in Singapore. And I think Thailand is now very determined to step up onto the global entertainment stage.” (Editor’s note: Singapore provided Taylor Swift a financial incentive to make the country the only stop in south-east Asia on her world tour.)

* Jon Bruford: “Malta is still a very popular tourist destination, but tourism tends to be a seasonal thing, whereas Malta has high gaming revenue all year round. And I'm pretty sure I know which one the Maltese government prefers.”  

* Rosalind Wade: “The Philippines is very resilient. Also, in terms of revenue, PAGCOR is actually the second biggest provider to the government tax coffers.” (Editor’s note: PAGCOR stands for the Philippine Amusement and Gaming Corporation.)

Thanks to Rosalind Wade for being on the show! 

Connect with Roz: https://www.linkedin.com/in/rosalind-wade-6376684/ 

Register for Roz’s Thai Entertainment Complex Summit in Bangkok: https://winnamedia.com/thai-entertainment-complex-summit/ 

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s astonishing.

The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.

Website: https://www.thegamblingfiles.com/

Subscribe on Apple Podcasts: https://apple.co/3A57jkR

Subscribe on Spotify: https://spoti.fi/4cs6ReF 

Subscribe on YouTube: https://www.youtube.com/@TheGamblingFilesPodcast 

Fintan Costello on LinkedIn: https://www.linkedin.com/in/fintancostello/ 

Jon Bruford on LinkedIn: https://www.linkedin.com/in/jon-bruford-84346636/ 

Follow the podcast on LinkedIn: https://www.linkedin.com/company/the-gambling-files-podcast/ 

Sponsorship enquiries: https://www.thegamblingfiles.com/contact/ 

Get our newsletter: https://thegamblingfilestldr.substack.com/

This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com 

Three cheers to the peeps at Optimove and Clarion Gaming for helping The Gambling Files Podcast share our wisdom directly into your earbuds or onto your screens. 

Today’s guest is Malcolm Wilkinson, the founder of We The Bookie, a socially responsible bookmaker. You might ask: How responsible are they? Well, at the end of each month, We The Bookie returns 50% of all gross revenue back to customers. 

In a nutshell:

* Jon learns that he’s got an avoidant attachment type of personality (whatever that is). 

* How Clayton Christensen’s book, The Innovator's Dilemma, relates to the gambling industry and today’s guest’s business, We The Bookie. 

* Launching We The Bookie in Ireland, with the intention of launching in a country that has an established betting market, including Paddy Power, the Irish gambling behemoth. 

* Malcolm explains how incumbent bookmakers may struggle to switch to a new model due to their cost structure and affiliate agreements.

* The challenges of raising funds for a startup in the gaming industry.

Choice quotes:

* Malcolm Wilkinson: “At the end of each month, We The Bookie gives half of the accumulated gross gaming revenue (GGR) back to our losing customers in direct proportion to their loss that month.” 

* Malcolm Wilkinson: “There's nothing really to stop a new company coming in and doing what We The Booking is doing. But incumbents would have a really hard time switching into this model because they weren't designed that way.” 

* Fintan Costello: “With punters, there's a point where odds aren't the most important thing. Convenience, service, and things like that can actually be way more important.” 

* Jon Bruford: “I'm generally optimistic. Otherwise, why would I get out of bed? But I do set the bar quite low.”

* Fintan said to Jon, “I wouldn't call you emotionally distant or unavailable.” And Jon replied, “I don't care.” 

Thanks to Malcolm Wilkinson for being on the show! 

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s astonishing.

The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.

Website: https://www.thegamblingfiles.com/

Get our newsletter: https://thegamblingfilestldr.substack.com/

Subscribe on Apple Podcasts: https://spoti.fi/4cs6ReF 

Subscribe on Spotify: https://spoti.fi/4cs6ReF 

Subscribe on YouTube: https://www.youtube.com/@TheGamblingFilesPodcast 

Fintan Costello on LinkedIn: https://www.linkedin.com/in/fintancostello/ 

Jon Bruford on LinkedIn: https://www.linkedin.com/in/jon-bruford-84346636/ 

Sponsorship enquiries: https://www.thegamblingfiles.com/contact/ 

This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com 

As ever we begin by thanking our benevolent sponsors, who are not only more handsome than their competitors, they also spend more time with elderly relatives, and petting animals. We are talking about the legendary Optimove and Clarion Gaming, and their loveliness and fluffiness is what makes podcasts like ours possible. Oh, and of course iGB Live! is right on the doorstep. Get on it!

This episode, we have Fintan and Jon talking a bit before the guests arrive [0:00 – 24:27], then they’re joined by the excellent Angel Espino and Colin Feindt from Casino Gaming Development (CGD). The chaps discuss the process of developing new table games for the casino industry, the importance of clear communication and quick training on new games for both players and dealers. They also talk about the role of mathematics in game development and the need for games to hit certain key performance indicators (KPIs) to be successful in casinos. The conversation touches on the challenges of monetizing new game ideas and the potential for adjusting pay tables based on different market conditions. They also mention their success in winning the Best Game of the Year award at the Table Game Protection event. Casino Gaming Development has created a new game called Three Shot Poker, which combines elements of different games to create a unique and exciting experience. The game involves players trying to make three independent three-card poker hands using their two hole cards and three community cards. The game has been well-received and is currently being trialed in several properties, including the Flamingo and Harrah’s properties in Las Vegas. The company is also planning to launch the game online, as well as explore opportunities in the Asian and cruise ship markets. The game's simplicity, high hit frequency, and potential for longer player engagement make it a promising addition to the casino industry [24:28 – 1:34:58].

In the shell of a nut:

• Clear communication and quick training are crucial for the success of new table games in casinos.
• Mathematics plays a significant role in game development, and games must hit certain KPIs to be successful.
• Adjusting pay tables based on market conditions can be beneficial, but frequent changes can lead to confusion and mistakes.
• Developers should build relationships with dealers and involve them in the game development process.
• Winning awards and receiving positive feedback from industry professionals can boost the reputation and success of a game.

 Choice quotes:

"Dealers are the deal breakers when it comes to a game."

"If a dealer can't communicate how to play a game in about 30 seconds or less, they're on to the next."

"The math has to dictate everything because we could have a great idea, but if the math doesn't work, it's not a viable game."

"Our first game we just signed with Oddsworks and we're about to launch; we're in the final phases of launching Three Shot Poker, we think this is our strongest game so far."

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

Special thanks as always to the two Euro 2024 finalists, Optimove and Clarion Gaming. It’s fair to say that no matter what the outcome, football is the only true winner today.

We kick off with Fintan and Jon doing that thing they do [0:00 – 10:48], then we’re joined by two guests: Herd Capital’s Jason Ziernicki and Kyle Scott, to talk turkey. Well, affiliates. And other stuff.

The conversation covers the recent changes in Google's newspaper partnerships and the impact on media publishers and affiliates in the gambling industry, the impact of Google and SEO on affiliates and gambling operators, the challenges faced by traditional newspapers and the rise of sports blogs. The conversation also delves into the future of search and the potential fragmentation of Google's dominance.

We get into the role of influencers in the gambling industry, highlighting the value they bring in driving top-of-funnel awareness and building brand loyalty. The conversation concludes with advice for college students starting an affiliate business, emphasizing the importance of building an audience on platforms like TikTok and Instagram and leveraging first-party data through newsletters and messaging platforms. The conversation explores the evolution of platforms and the role of influencers in capturing niche audiences. It discusses how platforms like TikTok and Facebook have expanded beyond their initial target demographics and how influencers can leverage algorithms to reach specific niche markets. The conversation also touches on the potential of Twitter as a platform for live content and affiliate marketing.

Our esteemed guests share their experiences with investments and their plans for Herd Capital, a business focused on sports media, sports gambling, and affiliate marketing. 

In a nutshell:

• Jason and Kyle share their backgrounds in the gambling industry and their experiences as partners of Herd Capital.
• The conversation highlights the need for media companies to adapt and invest in their own content creation to maintain visibility in search results. Google's dominance in search and SEO has a significant impact on affiliates and gambling operators.
• Sports blogs and influencers play a crucial role in driving top-of-funnel awareness and building brand loyalty in the gambling industry.
• The future of search is uncertain, and there is a potential for the fragmentation of Google's dominance.
• College students starting an affiliate business should focus on building an audience on platforms like TikTok and Instagram and leverage first-party data through newsletters and messaging platforms.
• Twitter has the potential to become a platform for live content and affiliate marketing.
• The top of the funnel for casinos is more fragmented compared to sports, making it challenging to capture and retain audiences.
• The importance of having opinions and being brave enough to express them, even if they are occasionally wrong.

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

Special thanks as always to our two top of the league sponsors, Optimove and Clarion Gaming. Both utter legends and, funnily enough – total coincidence, too – Optimove’s CEO and founder is on this episode!

First up there is a short intro, in which both Jon and Fintan completely lose it because of some inappropriate comments [0:00 – 6:05]. And they’re comments for which Fintan certainly apologises.

Then we meet Pini Yakuel, of Optimove CEO fame. Our conversation covers a wide range of topics, including the OptiMove Connect event, the concept of the positionless marketer, the impact of AI and no-code solutions, and the evolution of skills in sports and marketing. The discussion also delves into the benefits of a positionless approach and the challenges faced by traditional marketing departments, the democratization of decision-making, the art of boxing, and hunger for success. We also discuss the challenges of maintaining hunger and motivation after achieving success. I say ‘we’, but Jon can clearly not contribute to that discussion [6:06 – 1:06:26].

In a nutshell:

• The concept of the positionless marketer is a key focus, emphasizing the impact of AI and no-code solutions on marketing roles and processes.
• The conversation explores the evolution of skills in sports and marketing, highlighting the benefits of a positionless approach and the challenges faced by traditional marketing departments.
• The conversation provides insights into the changing landscape of marketing, the role of technology, and the potential for greater efficiency and innovation in marketing processes. The impact of self-service capabilities on democratization and decision-making
• The challenges of maintaining hunger and motivation after achieving success
• The impact of democratization on growth and scale in organizations

Choice quotes:

"The game of basketball has become positionless, emphasizing versatility of play and velocity, which wasn't the case in the past."

"The future of marketing is positionless, steering towards greater efficiency and innovation, leveraging AI and no-code solutions."

"Good communication solves most problems."

"I'm still waiting for mine."

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

Fintan and Jon take to the stage in Amsterdam to interview Frank Kastelijns of Circus.nl, an online and land-based operator, to discuss the doom and gloom surrounding the country's industry following several knee-jerk decisions from those in power. Frank doesn't hold back… And this is our first-ever live performance with the podcast, so it was interesting. 

Feedback always appreciated. Enjoy the episode. 

"We're making licenses and regulations worthless."

So says Washington Post journalist Gus Garcia-Roberts. And you know what, he may have a point.

In conversation with Jon, Gus delves into the scandal involving baseball player Shohei Otani, his interpreter, and a bookie named Matt Boyer. The conversation explores the role of casinos in money laundering and the lack of regulation and enforcement in the gambling industry. They also touch on the cultural impact of sports betting and the interconnectedness of the legal and illegal gambling sectors. The conversation explores the changing landscape of sports fandom and the impact of sports betting. It discusses the broadening desire for content related to sports betting and the integration of gambling into sports culture. The conversation also touches on the challenges of regulating sports betting and the need for education and responsible gambling practices. The power dynamics between sports leagues, casinos, and tribes are examined, highlighting the influence of money and the complexities of the industry. 

In a nutshell:

• The journalism industry has undergone significant changes, with many news organizations struggling and smaller newspapers dying off.
• Casinos have a responsibility to monitor their customers and prevent money laundering, but there are concerns about their complicity in illegal activities.
• The rise of sports betting has led to cultural changes and increased interest in sports among the general public.
• There is a need for stronger regulation and enforcement in the gambling industry to prevent illegal activities and protect consumers.
• The legal and illegal gambling sectors are interconnected, raising questions about the integrity of the industry as a whole. The rise of sports betting has broadened the desire for sports-related content.
• Sports fandom has changed, with fans now engaging in betting and considering odds.
• The integration of gambling into sports culture raises integrity and addiction concerns.
• Regulating sports betting requires educating players and establishing responsible gambling practices.
• Power dynamics between sports leagues, casinos, and tribes impact the industry.
• The conversation concludes with a lighthearted discussion about personal appearances.

Choice quotes:

"How complicit were the casinos in money laundering?"

"We've all become little bookies."

"The mistake that they made was going in swinging their dicks."

"The tribes gave those tribes a common enemy."

We don’t know which is Cagney and which is Lacey, but we know that in the hands of top crime-fighting duo Optimove and Clarion Gaming, the city of Gaming is in the safest possible hands. Oh, and they are our eminent sponsors, and we love them bigly. Note: neither entity fights crime. One has industry-leading CRM software, the other organises industry-leading gambling events. But we believe they could fight crime, if they chose to.

Apologies for the delay in a new episode, all Jon’s fault. He’s old, so he is breaking earlier than Fintan.

We are joined by the magnificently-named Max Tesla, CEO and co-founder of Blask.com, a new B2B gaming analytics platform. Blask provides a one-stop shop for operators looking to launch brands in new countries by offering insights into the total available market, competitive landscape, and trends driving the market. The platform uses the BLASK index, which measures the share of search for individual brands within a country, to track user interest and online visibility. Blask also utilizes AI and deep learning models to predict brand performance and emerging trends, as well as automate the discovery of new brands and games in the iGaming industry. Max says the platform can predict similarities in game providers and time series data, allowing users to compare brands and identify trends. It also offers sports data analysis, helping marketers understand the impact, importance, and interest of specific sports events.

Useful info links from Blask so you can check it out:

https://blask.com/blog/ 

https://blask.com/faq/blask-index/

https://blask.com/blog/share-of-search-a-new-metric-for-understanding-market-volume/

In a nutshell:

• Blask is a B2B gaming analytics platform that provides insights into the total available market, competitive landscape, and trends driving the market for operators looking to launch their brands in new countries.
• The BLASK index measures the share of search for individual brands within a country, reflecting online visibility and customer interest.
• Blask utilizes AI and deep learning models to predict brand performance and emerging trends, as well as automate the discovery of new brands and games in the iGaming industry.
• The platform collects data from multiple sources, including Google APIs, to provide accurate and up-to-date information for decision-making.
• Blask's goal is to scale up to tracking 50 countries by midsummer and 100 countries by the end of the year, with plans to expand to the US market in the future.
• The platform can predict similarities in game providers and time series data, allowing users to compare brands and identify trends.
• Blask offers sports data analysis, helping marketers understand the impact, importance, and interest of specific sports events.

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

We don’t know which is Starsky and which is Hutch, to be honest, but our glorious sponsors Optimove and Clarion Gaming are the crime-fighting duo we would all like to be when we grow up.

After a brief introduction with Jon and Fintan [0:00 – 9:44], they’re joined by a genuine superstar guest: former PaddyPower Head of Mischief Ken Robertson (now founder and CEO of The Tenth Man), who regales the pair with tales of derring-do and madness from a time of huge creativity and (relative) freedom in gambling marketing. This is genuinely one of our favourite episodes ever, give it a listen and see if you disagree.

We discuss the creative and innovative marketing strategies employed by Paddy Power, including controversial campaigns and memorable stunts, such as parachuting a jockey into a racecourse and the North Korean ‘basketball diplomacy’. They also touch on the importance of having a founder-mandated North Star and the ability to push boundaries while staying true to the brand's values. Ken discusses the power of generating controversy in marketing, his decision to leave Paddy Power and start his own thriving agency, The Tenth Man. Ken shares some of the successful marketing stunts he has worked on, including the promotion of the film 'Kneecap' at Sundance. He also mentions the expansion of The 10th Man to London and their plans for future growth. [9:45 – 1:13:34]

In a nutshell:

• Paddy Power's marketing success was driven by a combination of creativity, risk-taking, and a willingness to challenge the status quo. Generating controversy can be a powerful marketing strategy, but it must be carefully executed to avoid negative backlash.
• Paddy Power is known for its creative and innovative marketing strategies, often pushing boundaries and courting controversy.
• Paddy Power's campaigns aimed to provoke and generate earned media coverage, keeping the brand top of mind.
• Success was measured by the number of complaints received and the level of earned media coverage generated.
• The company's campaigns often tackled social issues, such as homophobia in football, and aimed to make a positive impact.
• The concept of the 10th man, or having a contrarian voice, can help avoid groupthink and lead to more innovative ideas.
• Successful marketing stunts can generate significant publicity and attention for brands and projects.

Choice quotes:

"What I'm thinking is kind of, shove a horse out of an airplane with a parachute and we land the horse in the middle of Aintree."

"…it remains the most complained about ad in British advertising history, by a multiple of three. And that was due to its headline, Money Back If He Walks."

"…the ad was purely a vehicle to promote the fact that, you know, we were betting on a guilty or not guilty verdict."

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.

The Dom Toretto and Brian O’Conner of this podcast are our glorious sponsors Optimove and Clarion Gaming. We won’t ruin your work by introducing The Rock (or even Jason Statham. Don’t get me started on Momoa) any time soon, we promise!

After a brief introduction [0:00 – 10:47], Fintan and Jon are joined by journalist David Danzis to talk about his specialism, Atlantic City. David recently wrote a column explaining what needs to be done to save AC in the face of NY casinos and more; you can read that here: https://www.playnj.com/news/fixing-atlantic-city-not-difficult-heres-how-to-do-it-today/80035/

David explains how an arcane old law can be utilised today to save the future of the city and its casinos, how a simple reallocation of police resources could have a profound impact, and much more. And you know what? It all makes sense [10:48 – 1:12:06].

This podcast is presented by Optimove, which is used by 56% of the EGR Power50 to personalize player experiences. Visit Optimove here for more info, not least because it helps to support independent podcasts like ours. Go on, click it! Find out! It’s awesome.