Episode Overview
TomTomâs seasoned experts reveal the evolution of an iconic brandâfrom pioneering satnav devices to becoming a cutting-edge location data company powering premium mobile navigation. In this episode, Managing Director Pim Spaanderman and Head of Mobile Growth Kees Oostinjen share their insights on transforming traditional hardware into innovative app solutions like GO Navigation. They discuss strategic shifts in acquisition, rigorous testing to optimize pricing and user onboarding, and the unique challenges of catering to both everyday drivers and professional truckers.Â
Episode Topics at a Glance
âą The evolution of TomTom: from satnavs to a comprehensive location data company
âą Transitioning to premium mobile navigation with GO Navigation
âą Data-driven acquisition strategies and performance advertising
âą Optimizing user onboarding, trial experiences, and pricing models
âą Tailoring navigation for professional truck drivers with custom features
More about TomTomâs Experts
Pim Spaanderman leads TomTomâs Consumer Business Unit, drawing on his e-commerce and telco background to steer the companyâs transition from traditional navigation devices to innovative app solutions. With over a decade of experience, he champions customer-centric strategies that blend legacy strengths with modern digital innovation.
Kees Oostinjen, a long-time TomTom veteran, brings deep expertise in sales operations and analytics. His data-driven approach has been pivotal in refining acquisition tactics and optimizing the full customer journeyâfrom trial to paid subscriptionâensuring that TomTom stays ahead in a competitive market.
TomTomâs Links
âą Pim Spaanderman on LinkedIn
âą Kees Oostinjen on LinkedIn
Timestamps
[00:01:09] â Overview of TomTomâs consumer business and strategic evolution
[00:05:20] â Transitioning into a modern location data powerhouse
[00:08:05] â Differentiating premium navigation with GO Navigation
[00:10:01] â Acquisition strategies and performance advertising insights
[00:14:21] â The culture of continuous testing: pricing, trials, and user onboarding
[00:22:14] â Expanding the market: introducing truck-specific features for iOS and Android
[00:32:29] â Final thoughts and where to connect with the experts
Episode production by Mobdesign: https://podcasts.mobdesignapps.fr