Product Chats – Details, episodes & analysis
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Apple Podcasts
🇨🇦 Canada - management
27/04/2026#70🇫🇷 France - management
05/01/2026#90🇫🇷 France - management
04/01/2026#74🇫🇷 France - management
03/01/2026#54🇫🇷 France - management
02/01/2026#33
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See allScore global : 63%
Publication history
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The Intersection of Customer Centricity and Data Centricity with Mike Cozart of Concreit
Episode 32
mercredi 15 mars 2023 • Duration 30:40
In this episode, Mike Cozart shares his journey in product management. From fintech and telecom to investment banking and venture capital, he’s seen it all. He explains how working at Amazon differs from smaller companies. Mike also dives deep into user interviews and planning the roadmap. Finally, he comments on customer centricity, data centricity, and where they intersect.
Time Stamped Show Notes
Getting into product [01:26]
Changing roles within one company [01:34]
Prioritizing projects [03:27]
Bigger vs smaller companies [07:37]
Roadmap [11:24]
Data and customer centricity [17:40]
Advice for aspiring product leaders [27:30]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Increasing NPS As A Product Manager with Amanda Laferriere of C2FO
Episode 31
mardi 7 mars 2023 • Duration 31:57
When Amanda was getting her Master’s in engineering, she felt product management calling her. She just didn’t know the name of it yet. She gravitated towards a role where she could lead people, processes, tech, and marketing.
Since then, she’s boosted NPS from 30 to 71, built a community, hired a diverse team, and learned how to retain top talent. She’s sharing all of that in our latest Product Chats episode!
Time Stamped Show Notes
Getting into product [00:59]
Interviewing customers [01:56]
Deciding when to fail [06:16]
Eliminating the fear of failure [07:08]
Measuring NPS from beginning to end [09:43]
Building a community [17:14]
Diversity [19:11]
Retaining talent [27:45]
Advice for aspiring product leaders [29:05]
Top product management books [30:06]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Stakeholder Management for Product Managers with Adam Kropf of Texada Software
Episode 22
mercredi 26 octobre 2022 • Duration 20:55
Adam Kropf truly leads by example. He’s a Head of Product and Development at Texada Software. But he’s also so much more than that. He leads a local product management group – a community for likeminded product fans to chat and share ideas. In this episode, he talks all about that, as well as stakeholder management, user interviews, empowering the team, and more!
Time Stamped Show Notes
Getting into product [00:53]
Leading a product management group [01:34]
Stakeholder management [03:29]
Conducting user interviews [04:53]
Balancing feature requests [08:04]
Product 101 [11:17]
Empowering the team [13:45]
External stakeholder management [16:43]
Advice for aspiring product leaders [19:18]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Neurodiversity and Mental Health at Work with Gavin Wade of Unmind
Episode 21
mercredi 12 octobre 2022 • Duration 24:57
Mental health follows you throughout your life. In this episode of Product Chats, Gavin Wade, VP Product at Unmind, opens up about his mental health journey. He talks honestly and openly about dyslexia, his childhood, and how all that brought him to product management at a startup.
Time Stamped Show Notes
Getting into product [00:43]
Building products in small teams vs big teams [04:26]
Neurodiversity [05:21]
Supporting your teams’ superpowers [11:15]*
Developing career growth plans [14:50]
Mental health and product [19:05]
Advice for aspiring product leaders [23:32]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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People Enabled by Products with Matt Peters of Expel
Episode 20
mercredi 5 octobre 2022 • Duration 31:21
People are good at two things – judgement and relationships. Everything else is largely automatable. When it comes to building software, product managers should really focus on giving people the opportunity to utilize those skills. That’s what Matt Peters really believes in and shares in this podcast with us. Through creative customer interviews, experimentation, team empowerment and good UX, Matt has transformed many organizations in 25 years, including FireEye and Expel.
Time Stamped Show Notes
Getting into product [01:00]
Operational metrics [05:00]
Making your team feel safe to experiment [08:04]
Hiring for product teams [12:43]
Identifying your team’s superpowers and super weaknesses [14:55]
Supporting your team’s career growth [16:54]
People enabled by products [22:45]
Understanding your customers’ workflows [25:39]
Investing in good UX [27:03]
Unboxing your own product [27:44]
Advice for aspiring product leaders [29:30]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Getting to "Why?" with Leo Gong of Apartment List
Episode 19
mercredi 28 septembre 2022 • Duration 26:34
The core aspect of product management is the “why”. That’s what Leo Gong, VP of Product at Apartment List, truly believes in. In this episode of the Product Chats, we dive deep into his journey in product management and his tips on really understanding your customers and team members. We also discuss the importance of the product vision and, of course, the “why” behind all of it.
Time Stamped Show Notes
Getting into product management [01:41]
Connecting with your customers [03:35]
Being explicit about user problems and personas [06:49]
Truly understanding your users [08:37]
The importance of product visions [10:24]
Launching a new product from scratch [12:58]
What not to do when launching a new product [14:28]
Communicating your product vision [17:10]
Putting your people first [19:05]
Advice for aspiring product managers [25:00]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Prioritization and Strategy in Product Management With John Slocum of 3Play Media
Episode 18
mercredi 21 septembre 2022 • Duration 26:05
Prioritization is critical to successful product management. In this episode of Product Chats, John Slocum, Senior Vice President of Product at 3Play Media, dives into his prioritization approach. We discuss how to leverage data and feature scoring models to make effective product decisions. With over 15 years of product experience, John has a wealth of knowledge to share.
Time Stamped Show Notes
Transitioning from engineering to product [01:19]
Leveraging data to make product decisions [03:01]
Prioritizing what to build [05:01]
Making fast decisions [07:41]
Partnering with other departments [09:38]
Focusing on the customer’s problem [11:59]
Strategy vs solutioning [13:24]
Ensuring you’re doing the right things for the customer [16:00]
The value of open-ended questions [20:35]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
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Exploring Product Momentum With Erik Dawson of LeafLink
Episode 17
mercredi 14 septembre 2022 • Duration 26:25
How does momentum factor into product management? In this episode of Product Chats, Erik Dawson, Senior Director of Product Management at LeafLink, answers that question. We dive into how product teams can build internal momentum to support product growth, as well as external momentum, which helps customers move through the customer journey.
Time Stamped Show Notes
Getting into product [01:19]
Building products for enterprise vs startups [02:59]
How to structure product teams [06:58]
Building customer experience focused products [08:44]
Product momentum [11:24]
Getting quick wins and setting OKRs [13:41]
Product strategy and the three Cs [14:37]
Leading gracefully at a product led organization [16:41]
Measurement and attribution [18:52]
Advice for aspiring product leaders [23:14]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today.
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Innovating in an Established Industry With Harish Pandian of Alcumus
Episode 16
mercredi 7 septembre 2022 • Duration 24:43
Products in established industries often stick to the status quo. That leaves room for emerging competitors to innovate and take market share. How can you avoid that? In this episode of Product Chats, Harish Pandian, Vice President of Product at Alcumus, explains how product managers can overcome the status quo and innovate in even the most established industries.
Time Stamped Show Notes
Exploring product market fit [01:15]
Prioritizing what features to work on [02:05]
Identifying what challenges customers are facing [03:42]
Conducting generative research with users [04:52]
Advice for aspiring product managers [08:32]
Communicating effectively with your end user [11:13]
Prioritizing problems, not ideas [12:30]
Innovating in an established industry [13:39]
Leveraging data when building your product [16:05]
Creating a safe space to experiment [18:10]
Learning vs failing [19:53]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today.
Stay Connected!
Customer Centricity in Product Management With Mike Marriage of Bloomerang
Episode 15
mercredi 31 août 2022 • Duration 24:05
Getting input from customers is critical to building features and solutions that solve their problems. In this episode of Product Chats, we explore how product leaders can foster customer centricity with Mike Marriage, Senior Director of Product Management at Bloomerang. With over a decade of product leadership experience, Mike is able to share his unique perspective and actionable advice on customer centricity.
Time Stamped Show Notes
What to focus on first when joining a company [01:45]
Prioritizing what features to work on [03:12]
Saying no to requests constructively [05:07]
Getting alignment with other teams with product councils [06:04]
Customer Centricity [08:29]
Ways to connect with customers [11:30]
How to level set on popular requests [16:23]
Prioritization models [17:43] - [21:05]
Advice for aspiring product managers [21:05]
Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today.
Stay Connected!
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