The word on messaging from fellow product marketers. Dig into the stories, skills, and advice from the top voices who craft messaging that resonates every day.
Hosted and written by Josh Chronister.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit onmessaging.substack.com
An Accidental Marketer's Approach to Messaging w/ Pete McCarthy | Open Road Integrated Media
Season 1 · Episode 6
Tuesday, April 1, 2025 • Duration 01:16:20
On the show today, we have Pete McCarthy, chief marketing officer at Open Road Integrated Media.
Before joining Open Road, Pete led consumer insights at Ingram content group, co-founded a marketing saas, and led marketing at places like Penguin, and Random House.
Pete’s been in marketing at start-ups, mid sized companies, large orgs, and as an agency owner.
In our conversation he shares,
1. How messaging strategy varies across business sizes
2. The method behind the right book, to the right reader, at the right time
3. How customer relationships drive messaging
4. The CMO’s role on messaging
5. Why product marketers are positioned to be marketing executives
And so much more!
//
In our conversation, we cover:
00:00 Introduction
01:44 Pete's Marketing Background
13:17 The Evolution of Marketing Messaging
22:20 Positioning and Messaging Across Business Sizes
31:26 How Messaging was Created for Marketing Insights
36:52 Building Relationships in Corporate Marketing
41:19 The Role of a CMO in Messaging
49:49 How a CMO Thinks About Data and Marketing Measurement
01:00:01 Advice for Aspiring Marketing Executives
//
Where to find Pete:
LinkedIn:
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
How to Align Brand & Product Messaging w/ Jeff Chase | Vitally.io
On the show today, we have Jeff Chase, Director of Brand and Product Marketing at Vitally.io.
Before joining Vitally, Jeff worked in product marketing and community at places like Plume Design, Verkada, Eero and Amazon.
Jeff’s been a two time founding product marketer at high-growth B2B SaaS start-ups.
In our conversation he shares,
* His process to creating positioning and messaging at high growth start ups
* The crucial role of customer conversations to develop messaging
* Gaining buy-in from leadership for messaging and positioning
* How to create effective interactive demos
And so much more!
Key takeaways from the conversation:
Rethinking the Product Marketing Role
Jeff argues that the term product marketing doesn’t do justice to what we actually do. In B2B SaaS, product marketers are core to go-to-market strategy, sales enablement, and positioning.
The title “product marketer” might even be limiting our influence.
Jeff suggests that the best product marketers today operate more like strategic advisors, not just content creators.
So, should we be calling it something else? Time will tell or maybe a little debating will too…
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Consistency & Storytelling in Messaging w/ Michele Nieberding | MetaRouter
On the show today, we have Michele Nieberding, the Director of Product Marketing at MetaRouter.
Before joining MetaRouter, Michele worked in product marketing Iterable, Qualtrics, and Cvent.
Michele’s been named a two time Top 100 Product Marketing Leader by Product Marketing Alliance.
Here are the key themes and ideas from my time with Michele:
Defining the Difference Between Positioning and Messaging
* Michelle emphasizes that messaging is what gets people excited to talk to you:
"It's that first impression that can make or break the the conversation because if your messaging is really off or really incorrect, you turn people off from the get-go and that's a problem.
And if it really resonates, those are the moments that people are like, 'Oh my gosh, I need to show my boss or my team or whatever. about this tool and that's when the conversations really get going.'"
* She differentiates messaging from positioning: Positioning defines the strategy (where you fit, why you matter), while messaging surrounds that to communicate the story or narrative.
* She uses the analogy of a Christmas present 🎁
"Positioning is the core Christmas present that you're wrapping and then wrapped in a box of messaging and maybe on top is the bow, which could be like your tagline or your elevator or maybe some value props"
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
How to Run Message Testing Like a Seasoned Pro | On Messaging w/ Gab Bujold
On the show today, we have Gab Bujold, messaging strategist and co-host of the We’re Not Marketers Podcast.
Gab’s helped 30+ B2B SaaS worldwide nail their product messaging.
Here are the key themes and ideas from my time with Gab:
Messaging is a Long-Term, Iterative Process:
* Messaging is not a "set and done" task, but rather a continuous initiative that needs to adapt to changing market conditions, competitors, and customer needs.
"Messaging to me is a long-term initiative because it's never a set and done thing, right?... Markets are shifting, new competitors are going in... There's always moving parts."
* You need to prioritize your understanding of why customers buy, love, and stay with your product/service. It’s fundamental to messaging.
The "Product Marketers Aren't Marketers" Debate:
* Gab and his co-hosts (Eric Holland & Zach Roberts) on the We're Not Marketers podcast hold the controversial view that product marketers aren’t traditional marketers.
* The origin of this belief stems from the observation that a PMM’s skills don’t directly translate to a traditional marketing role focused on lead generation.
* Product marketers are viewed more as strategic thinkers, enablers, and business strategists.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Messaging Clarity: How to Be Perfectly Understood by Your Audience | On Messaging w/ Zach Messler
On the show today, we have Zach Messler, messaging consultant and educator.
Before moving into being a consultant, Zach was heading product marketing at Appian. Zach’s been doing product marketing and messaging for over 20 years.
Here’s what’s covered in our episode:
01:17 The Evolution of Messaging in Product Marketing
18:28 Understanding Audience Resonance and Feedback
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Welcome to On Messaging
Season 1 · Episode 1
Tuesday, December 24, 2024 • Duration 00:46
Hey everyone, welcome to On Messaging. I’m your host Josh Chronister.
Creating product messaging that actually resonates with buyers is one of the most difficult tasks of being a product marketer.
You get it.
A lot goes into crafting quality messaging, but you’re still left wondering if it’s good enough to push ‘publish’, and share across the company.
This is the show for product marketers to learn how to craft messaging that resonates emotionally with the buyer, builds credibility, differentiates from the competition and gets in front of your ideal customer.
Join me twice a month as I sit down with top messaging experts and in-house product marketers to dig into the stories, skills, and advice from our friends who are crafting messaging that resonates every day.
On Messaging launched February 4th, 2025.
Thanks for reading On Messaging! Subscribe for free to receive new posts and support my work.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit onmessaging.substack.com
How to Position & Message Yourself for PMM Career Growth w/Yi Lin Pei
Season 1 · Episode 15
Tuesday, November 18, 2025 • Duration 45:55
In this episode, product marketing career coach Yi Lin Pei shares her framework for self-positioning and career differentiation. Yi Lin breaks down the concrete steps to shift from a tactical executor to a strategic growth driver, how to evolve your personal messaging to command executive presence, and why the most important communication skill might be asking "why" before saying "yes".
Key Takeaways
- Position Yourself Like a Product: Apply PMM principles to your career. First, define your "destination" (where you want to go and who you want to be). Second, understand why your "target companies" would care about and value you.
- Shift from Executor to Growth Driver: To make this leap, you must first be exceptional at your foundational skills, like creating messaging that is human and differentiated. Then, focus on building cross-functional influence and thinking like a business strategist by tying your work directly to the company's P&L and growth levers.
- Evolve Your Language for Leadership: To gain executive presence, you must change your language. Shift from talking about "tasks" and "projects" to discussing "programs," "processes," and "playbooks" that you are building to be scalable for the future.
- Master the "T-Shaped" Framework: A "T-shaped" PMM has a broad range of expertise across core functions (research, positioning, launches, enablement) but also develops a deep, indispensable specialty in one or two areas, such as competitive intelligence or domain expertise in a technical field like cybersecurity.
- Tell Your Story (to a 5-Year-Old): If you struggle to tell your own career story, Yi Lin suggests practicing as if you're explaining it to a five-year-old. This forces you to simplify, cut to the chase, and focus on the "why" behind your decisions, which is far more compelling than the "what".
- Use a Consultative Approach: When pitching an idea to leadership, don't just present one option. Instead, offer 2-3 potential options, present a data-backed analysis of the ROI for each, and then give your recommendation. This changes the question from "Should we support this?" to "Which option should we support?".
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
From Competitive Intel to Killer Messaging: How to Differentiate Your POV w/ Talya Heller | Down to a T
Episode 14: Talya Heller, Owner of Down to a T joins me to break down how to weave competitive intelligence into messaging that actually differentiates.
Talya runs a product marketing consultancy called Down to a T focused on creating a differentiated POV coupled with customer centered sales assets.
Talya is a former engineer, turned product manager, turned product marketer. She came highly recommended for the show and was referred to as, “the competitive intel queen” (thanks Michele Nieberding!). I love it!
I’ve already taken some of what I’ve learned from this conversation and started implementing it in my competitive intel work as a product marketer.
And I think you will too.
During our conversation, you’ll learn:
* Why 10-page messaging docs fail
* How to adapt messaging for multiple personas
* Talya’s go-to ways to mine customer conversations
* How to create “champion decks” and persona one-pagers
* A simple framework for using competitive intel to shape messaging
* How to identify the real differentiators that make customers choose you
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Stop Selling Features — Teach a Story Buyers Remember w/ Ryan Yackel | Databand.ai
Season 1 · Episode 13
Tuesday, August 26, 2025 • Duration 01:05:03
Like this episode? Clicking Like and Subscribe go further than you know. Thank you 💛
On the show today, I have Ryan Yackel, Chief Marketing Officer at Databand.ai
Ryan is a former sales engineer, turned product marketer, turned chief marketing officer. Also, a children’s book author with an animated version available on Youtube.
This was a phenomenal conversation. Ryan came prepared with props, in the trenches product marketing stories, frameworks for narrative design and book recommendations. Plus we had a lot of good laughs.
//
During our conversation, we discuss
* Why product marketers make natural CMOs, and why founders trust leaders with a product marketing background
* How narrative design helps teams avoid feature dumps and instead tell a differentiated “old way vs. new way” story
* Real-world examples of narrative design applied at Tricentis, KeyFactor, Databand, and IBM
* The role of “sales narratives” in equipping reps to tell memorable stories instead of commodity feature checklists
* How Ryan uses Google Gemini and Notebook LM to accelerate competitive research with frameworks like Obviously Awesome
* Why AI is a useful starting point for research but dangerous to rely on for final messaging
* The major shift in product marketing from startups (new logo focus) to enterprises (internal seller mindshare)
* Three tactics for influencing large sales teams: AMA sessions, “What’s New” newsletters, and quick-turn collateral
* Why “great go-to-market beats a better product every time,” with lessons from competing against HP Quality Center
* Cautionary takes on PLG in enterprise software, and why not all SaaS playbooks translate to technical products
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
Step one for building messaging? Talk to the founders. Not about what the product does, but why it exists.
Focusing on the product's features will come later. You should aim to understand the founders' motivations, like:
* Why they built the product.
* How they plan to differentiate it in the market.
* The pain points they identified.
* Their firsthand experiences with these pain points.
When you understand these foundational elements, you can grasp the essence of why the product exists.
This is crucial for building effective messaging that highlights the product's differentiation, especially when entering an existing market. Jeff mentions, in competitive spaces, it's not enough to explain what a product is (like a CRM); you need to tell people why your product is being built the way it is.
The Role of Customer Conversations
You’re never done with customer research.
Messaging should evolve as your customers’ challenges evolve. Jeff shares how he refines messaging at Vitally by constantly listening to sales calls, customer success feedback, and direct interviews.
* Reach out to customers within 30 days of starting. Have open-ended conversations to reveal recurring themes and the specific language customers use to describe their problems and what’s been solved so far. This customer language is invaluable for crafting messaging that resonates authentically.
* Look to ongoing conversations. These reoccurring conversations are essential for continuously refining your messaging and positioning to remain relevant and impactful.This feedback loop helps prevent your messaging from becoming stagnant.
What biggest takeaway here? The importance of humanizing your message by putting yourself in the shoes of the buyer and understanding their perspective.
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Gaining Buy-In for Messaging and Positioning
Rolling out new messaging isn’t about unveiling a finished product—it’s about bringing internal stakeholders along for the journey.
Here’s Jeff’s process for getting buy-in from leadership:
* Open the Conversation: Present your positioning and messaging not as a final decision, but as a starting point for discussion and feedback. Frame it as "here's what I'm thinking based on what I've heard," inviting thoughts and feedback to build something everyone can rally behind.
* Proof Points: Support your proposed messaging with evidence like quotes from customer interviews and even relevant Reddit posts. Back this up with data from market reports and original research.
* Balancing Perspectives: Recognize that founders and leaders have their own vision, and it's crucial to balance that with the realities observed in the market and feedback from customers. If these perspectives are too far apart, a foundational conversation about potential repositioning might be necessary.
* Engaging Stakeholders Early:Don't present your messaging as a surprise. Involve key stakeholders from different teams like sales, customer success, and product early in the process to get their input and build alignment. This will helps prevent pushback later on. Getting buy-in from the sales leadership is particularly important as they are on the front lines and often have the ear of senior leadership.
* Iterative Testing: View positioning and messaging as something to be tested and refined continuously. Use the sales team to test different messaging (talk tracks, slides decks, etc.) during calls and gather feedback on what resonates.
Brand and Product Messaging Alignment
At early-stage startups, your brand is your product.
Often times, you’ll notice other companies rely heavily on abstract messaging without clearly showing the product in action. We’ve all seen it. Lazy category creation or buzzword messaging.
By making the product essentially the brand, you showcase its value and differentiation directly.
This provides a competitive advantage by reducing the time it takes for potential customers to understand what the software does and how it solves their problems.
In a crowded market, this directness helps stand out and can accelerate customer acquisition by immediately addressing the core question: "What does this product actually do for me?"
As the company grows and the brand becomes more established, the focus might evolve beyond just the product itself.
Creating Effective Interactive Demos
The goal of an interactive demo? Get to the aha moment—fast. People don’t want a guided tour of every button; they want to see how the product solves their problem.
Here are the three types of interactive product demos at Vitally.io:
* The primary overall product tour:
* This is the most in-depth demo and is designed for individuals who have no prior knowledge of Vitally. The goal is to easily educate them by providing quick, succinct steps explaining what the product is and what different features do. As Vitally is a sales-led product, this tour aims to give users a foundational understanding and vocabulary so they can have more informed conversations with the sales team.
* Demos on how to use specific features:
* These demos are more detailed-oriented and are created for their existing customers. The purpose is to drive self-service adoption of the different features within the platform. These demos might be harder to understand for someone who has never used the platform before.
* Blueprints (dual use case for existing customers and prospects):
* These demos came about as Vitally noticed their customers using the product in really great ways. The idea was to turn these customer use cases into interactive product demos to showcase how Vitally can be used or how a user could use it in their own context. These "blueprints" serve a dual purpose by showing prospects the power of Vitally and providing existing customers with ideas and templates on how to further utilize the platform.
How to Know When Messaging Resonates
Directly measuring the impact of messaging can be challenging.
Here are a few indicators of success:
* The sales team isn't reporting confusion or lack of understanding from prospects regarding the product's value proposition.
* Look at business growth metrics like sales revenue increase, adoption of the featured product, customer retention, and competitive win rates. Success in these areas can indicate that the messaging is effectively attracting and engaging the right audience.
* Another insightful metric for a customer success platform like Vitally is Net Revenue Retention (NRR), as it reflects both new revenue and the continued value customers see in the product.
Ultimately, if sales isn’t complaining about the messaging and outputs from product marketing, it suggests what you’ve created is resonating, but that doesn’t mean you can’t make it better :)
Noteworthy Quotes:
"If you’re a product marketer and you're treating positioning and messaging as a check mark versus part of your process, then you're going to fail to evolve and grow your business."
"If your sales team isn't complaining that people aren't understanding your message, then it's probably working."
"In early-stage B2B SaaS, I think brand and product positioning should be one and the same, because you don’t have a ton of flexibility and time to speak on the airwaves."
"When you're really building out an interactive demo, you want to get to those 'aha' moments as quickly as possible. People really don't want to slog through why your product exists—they need to see the value fast."
"Great product marketers aren't just storytellers; they connect the dots between customer insights, competitive intelligence, and sales enablement to drive go-to-market success."
"If you launch messaging and immediately get asked to redo it, that’s a sign it didn’t resonate. A good sign that it's working? Your sales team isn’t asking for changes."
"To get buy-in for messaging, you need to take leaders along for the journey—not just suddenly drop a finished product in their lap and expect them to sign off."
"When creating website messaging for a new product feature, don’t just describe the features—focus on the pain points you solve and why that matters to the customer."
Thanks for reading On Messaging! This post is public so feel free to share it.
I interview the best product marketers and tech companies who create messaging that resonates with their buyers. Come learn from them, so you can hit ‘Publish’ with confidence.
* Michelle expresses a strong opinion against category creation, calling it a "waste of time" and "risky" 🌶️ She believes the rewards are often not worth the risk, especially for smaller companies.
* She shares a story from MetaRouter: Initially built around "Customer Data Infrastructure (CDI)," a vague category, then narrowed to "server-side tag management" (too narrow), and finally settling on "data collection integration."
* The problem with creating a category is that you also have to educate people about the category itself, in addition to your product. This requires significant budget and resources.
* She uses the example of a company called Spekit that coined the term "just in time learning" which was not well received, and eventually pulled back to sales enablement.
* Larger companies might be able to pull it off. Michelle believes Gong successfully coined "conversational intelligence", but even then, customers buy it to solve a problem, not just because of the category.
Michele’s Product Marketing Bible
* Let me introduce you to Michele’s "Product Marketing Bible" – a foundational messaging guide containing everything from elevator pitches and personas to use cases, stats, and customer stories.
* This document serves as a single source of truth for all teams (sales, customer success, partnerships).
* She does quarterly audits of the messaging, updating the document and holding enablement sessions to explain changes.
* The messaging guide is a great starting place for training AI tools to help better know the product, market, competition and value props for future prompting.
Thanks for reading On Messaging! This post is public so feel free to share it.
Using AI for Messaging and Research
* Michelle describes a powerful AI workflow using Perplexity and Google Notebook LM.
* Perplexity is used for research (market trends, competitor analysis) because it provides citations.
* Google Notebook LM indexes internal (pitch decks, documents) and external (websites, PDFs) information, consolidating it with the Perplexity research.
* The mix of both AI tools is great for building battle cards quickly.
* She also recommends "Prompt Genie" for generating better prompts for tools like ChatGPT.
How to Craft Messaging for Technical Products
* Technical messaging can fail if it doesn't clearly communicate the value and impact of the product. It's important to explain why people should care about the technical solution, avoiding reliance on buzzwords.
* Storytelling is crucial, even in technical fields. Use customer stories or strong narratives to help explain the "so what" and why it matters.
* Talk to subject matter experts (engineering, product) and ask questions to help build accurate messaging.
"If you're not saying the right things or using the right verbiage, especially in a technical solution, you can turn people off pretty quickly. There's like some big implications to to getting that right.”
* She uses the example of a news story that went viral about Target exposing a teenager's pregnancy to her father based on her purchasing data. She used this story as a campaign about data protection and not letting Facebook WebMD your customers.
Messaging for Multiple Personas
* MetaRouter's users are often product managers and data scientists, while the budget holders are marketers.
* Find shared pain points and unified outcomes between the different personas.
* She recommends focusing on a "common enemy" to unify messaging to everyone. (Like making sure data is compliant)
* Tailor specific language and benefits to each persona.
* She advocates for quality over quantity, limiting personas to 3-5 max. Too many, and you won't be able to support them effectively.
Knowing When Your Messaging Resonates
* Personal validation comes from hearing positive feedback from the CEO, sales team, or customers who say they've seen the messaging "everywhere."
* From a data-driven perspective, win rates are the most important metric. If deals aren't closing, there's a problem with the messaging.
"If sales isn't hitting their goals, I'm doing something wrong."
* There's a difference between top-of-funnel and bottom-of-funnel messaging.
* Top-of-funnel: Focus on who you are, what you do, and solving the right pain points.
* Bottom-of-funnel: Focus on the technical details, how you're different, and customer testimonials.
* Customer testimonials are not important until bottom-of-funnel.
* Validating messaging is like tuning a radio. She says it's about finding the point where the message "sounds just right," cutting through the noise and static. These moments of clarity are validating and demonstrate the impact of product marketing.
Quick Advice on Messaging
* Clarity is key. Don't try to cram everything into your messaging.
* Consistency is key. Use the same words your customers use. Repeat the message.
* Don't be afraid to be creative! Elevate the core messages with creative campaigns. Find recent news stories you can tie a campaign to. B2B doesn’t have to be boring!
What is Living all about for Michele
Living is all about making the most of every moment. This means finding a balance, whether in professional or personal pursuits, that brings happiness and allows one to feel energized and purposeful. If that spark of life is lost, it is time to make a change.
For Michelle, maintaining this spark involves:
* Finding joy and meaning in work, even if it's challenging.
* Having personal interests, such as golf, that provide enjoyment and teach valuable lessons like patience.
* Embracing new experiences and being willing to learn, even as an adult.
* Seeking activities that re-energize and provide a sense of accomplishment, helping to balance out difficult moment.
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Here’s what’s covered in our conversation:
00:00 Introduction to Product Marketing and Messaging
01:25 The Importance of Messaging in Product Marketing
I interview the best product marketers and tech companies who create messaging that resonates with their buyers. Come learn from them, so you can hit ‘Publish’ with confidence.
"[Speaking about Eric] Basically, I very much believe that PMMs are not marketers... my skills from being a PMM don't really translate to the new role that they're asking me... So he just said, well I mean we're not even marketers and then it kind of just stick..."
* The purpose of the debate is to remove the existential crisis in product marketing, define the role, give more influence and set up guard rails for the function, not to diminish or demean the role.
* I argue the opposite, that product marketers are marketers, because they do the core functions of marketing ("4P's": product, price, promotion, place).
* Gab’s counterargument is that “everyone does marketing” and the focus has been lost on the core principles. It was a fun little debate :)
The Importance of Customer Understanding:
* The process of building a strong messaging foundation starts with a deep understanding of customers.
* Key questions to ask yourself:
* "How are we bringing money today?"
* "Why are we bringing money today?"
* "Why do people love us?"
* "Why do they keep staying with us today?"
* This understanding encompasses customer problems, aspirations, fears, and frustrations.
* Gab’s approach involves reaching out directly to customers to gain understanding through direct conversation. He emphasizes that it's not a sales call, but a genuine effort to understand them
* Active listening and empathy are crucial.
* The goal is to listen to understand, not to listen to fix.
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Message Market Fit (MMF):
* MMF is defined as the "baby step" to product-market fit.
* MMF is an indicator of whether messaging resonates with the Ideal Customer Profile (ICP) under current market conditions.
* It is not a one-time event, but a continuous assessment that requires iteration.
"To me message market fit is kind of like the baby step to product market fit. It's an index that tells you if your messaging resonate with your ICP with the current market conditions.”
* MMF is a sign to double down on marketing efforts and push campaigns harder.
* The components to achieving MMF include: clear ICP, key messages, and the ability to test them effectively.
* 30% of MMF is based on the ICP. If you get the ICP wrong, then your foundation for success is flawed.
Message Testing:
* Message testing requires more than just running A/B tests.
* Key steps:
* Ensure your ICP is clear.
* Make sure you have enough volume to test, to reach statistical significance.
* Categorize your data into qualitative (e.g., ICP alignment, differentiation, emotion, clarity, consistency) and quantitative (e.g., reply rates, conversion) components.
* Gab uses LinkedIn Text Ads as a fast and cost-effective way to test messaging.
* Message testing is done to see if the results match the hypothesis and to make adjustments based on the data.
Differentiation:
* The first step to differentiation is understanding the current market and context.
* Don't copy competitors. Instead, develop a unique point of view that might be considered “unhinged” or “different”. Kind of like We’re Not Marketers.
* Focus on your customers and why they choose you over alternatives.
* The key is to offer a different experience, value, or product, not just a better version of what's already out there.
"The first step to differentiate is to understand what's the current state, right? What's your market? What's your context? What big shift happened? And then ensure you understand why would people go with you instead of going with the competition..."
* Use questions during customer interviews to understand why customers choose you over alternatives to help identify differentiators.
* “What are the 3-5 solutions you looked at before choosing us?”
* Ask prospects “In what category would you put this product?” to gauge how well your positioning is working.
Connection between Business, Product, and Positioning Strategy:
* Messaging falls under the positioning aspect of the overall strategy.
* Your positioning directly impacts how relevant your messages are.
* Understanding your product strategy and what problems you’re trying to solve in the context of the market drives your messaging.
* Business > Product > Positioning strategy. They should all flow together and align. This is where the concept of PMMs being business strategists originates. PMM are the most well-rounded department (or should be!) in the org. they know the market, customers, and product.
The Power of "Without":
* The word “without” in messaging adds definition and eliminates doubt to drive home the point of what a product/service offers and what problems it solves.
* “Without” is a word that can be used in defining positioning, setting clear messaging and written in the actual copy for your audience.
* Example from Freckle.io homepage: “It’s like Clay…without the learning curve.”
Actionable Takeaways:
* Adopt a long-term mindset when it comes to messaging, continuously refining based on feedback and market changes.
* Seek a deep understanding of your customers through direct conversations and listening to understand (not to fix).
* Prioritize message market fit as a crucial step before product market fit.
* When testing messages, don’t start with A/B testing. Ensure you have a clear ICP, a big enough testing volume, and you’re categorizing data correctly.
* Dare to be different by developing your unique POV. Don’t copy competitors.
* Ask prospects “In what category would you put this product?” to gauge how well your positioning is working.
* Leverage the word "without" in your messaging and copywriting to help your audience quickly understand what your product is and the unique value.
Thanks for reading On Messaging! This post is public so feel free to share it.
Created by Josh Chronister
I interview the best B2B product marketers and tech companies who create messaging that resonates with their buyers. Come learn from them, so you can hit ‘Publish’ with confidence.
Thanks for reading On Messaging! This post is public so feel free to share it.
Created by Josh Chronister
I interview the best B2B product marketers and tech companies who create messaging that resonates with their buyers. Come learn from them, so you can hit ‘Publish’ with confidence.
- The Power of Asking "Why": When a manager gives you an urgent, out-of-left-field request, pause before reacting. Instead of saying yes or no, ask questions to understand the "why" behind the ask. This diffuses defensiveness, builds curiosity, and often reveals the true priority (or that the request isn't the right one).
Chapters(
00:37) Why Yi Lin chose career coaching after a 2020 layoff
(04:40) How leaders can make others comfortable coming to them for advice
(07:59) Applying PMM principles (positioning & differentiation) to your own career
(14:47) The 3-step process to shift from a tactical executor to a strategic growth driver
(19:06) How to balance day-to-day tactical work with long-term strategic efforts
(23:31) Defining the "T-shaped" product marketer
(26:39) The importance of domain experience (and when broad experience is an advantage)
(30:55) A simple exercise for PMMs to apply storytelling to their own accomplishments
(33:12) Tactics to evolve your personal messaging for leadership and executive presence
(40:22) The single most important communication skill for handling urgent requests
(44:22) Yi Lin's answer to "What is living all about?"
About Yi Lin- Yi Lin Pei is a product marketing consultant and career coach who helps product marketers grow in their careers and advises companies on building strong teams.
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Created by Josh Chronister
I interview the best product marketers and tech companies who create messaging that resonates with their buyers. Come learn from them, so you can hit ‘Publish’ with confidence.
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