eBay for Business – Details, episodes & analysis

The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team.

eBay Standard Envelope

Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week’s question is about buyer names or addresses that are too long to fit on an eBay label. 

Questions?

Call us! 888-723-4630

Email us! podcast@ebay.com

Visit our eBay page! ebay.com/podcast

Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast

Episode Links

eBay GPSR Page

https://www.ebay.com/sellercenter/resources/general-product-safety-regulation

EU GPSR Document

https://commission.europa.eu/document/download/a281b150-19fd-44f9-bef8-c6018f9c4792_en?filename=factsheet%20GPSR%20final.pdf

This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide.

Questions?

Call us! 888-723-4630

Email us! podcast@ebay.com

Visit our eBay page! ebay.com/podcast

Take our Survey!

Episode Links

eBay Advertising Blog

Return Settings

Shipping Insurance Help Page

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Chelsea Cooley from the Seller Update Team returns with a few of the details of the recently announced 2022 Fall Seller Update. And Brian and Griff answer your questions regarding shipping or not shipping to FPO / APO addresses and best (and worst) practices when creating an item title.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 212

2022 Fall Seller Update - https://www.ebay.com/sellercenter/resources/seller-updates/2022-fall

Ep 183: Creating A Scan Sheet with Single Labels - https://community.ebay.com/t5/eBay-for-Business-Podcast/Episode-183-USPS-Scan-Forms-amp-A-Custom-Label-Trick/ba-p/32795161

Ep 198: Steps for Adding Countries To Your Exclusion List - https://community.ebay.com/t5/eBay-for-Business-Podcast/Ep-198-The-German-Packaging-Act-and-You/ba-p/33048294

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Mark Jaeger, Vice President of Tax Operations for Tax Act, stops by to talk about each of the main business structures and to adopt the right one for your business on eBay. And Brian and Griff answer your questions about Shipping Discounts, Best Offers, and Thermal Printers. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 211

Carrier Rate Increases for the Holidays - https://community.ebay.com/t5/Announcements/Temporary-shipping-carrier-rate-increases-for-the-2022-holiday/ba-p/33234800

2022 Fall Seller Update Page on Seller Center - https://www.ebay.com/sellercenter/resources/seller-updates/2022-fall

2022 Up & Running Grant Recipients - https://www.ebayinc.com/stories/news/ebay-awards-500000-to-2022-class-of-up-and-running-grant-recipients/

Tax Act and eBay - https://blog.taxact.com/ebay/

Shipping Preferences - https://www.ebay.com/ship/prf

Shipping Discount Promotions - https://www.ebay.com/sh/mkt/promotionmanager/shippingdiscount?promotion

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Brad & Jon - The Posh Kings on eBay - share how they needed to close all their brick and mortar mens luxury apparel stores in Florida and move their business online. And Brian and Griff answer a question about offering multiple shipping services in one listing. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 210

The eBay Shipping Calculator - https://www.ebay.com/shp/Calculator

The Posh Kings eBay Store - https://www.ebay.com/str/theposhkingscouture

Posh Kings on Instagram - https://www.instagram.com/theposhkings/

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, eBay Seller Gerron Moore joins Brian and Griff in studio to talk about how he built his business on eBay from a single item and how as a child he was inspired by trips to Goodwill with his grandmother. The guys answer a question from a seller regarding a difficult buyer. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 209

Gerron Moore’s eBay Store Big Dreams - https://www.ebay.com/str/bigdreams07

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week we welcome eBay seller Sarah Ahr (SarahStylesLLC on eBay) to talk about how she uses analytics to stay on top of her niche. And it’s all about human error this week when Griff and Brian issue a few mea culpas, and answer questions on how to use a cash back credit card to pay for eBay Labels; how to recoup shipping costs for a canceled transaction; and why a buyer should always give a good seller the benefit of the doubt.  

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 208

Sarah Ahr’s eBay Store: Sarah Styles LLC - https://www.ebay.com/str/sarahstylesllc

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week, Power Selling Mom Danna Crawford stops by the studio and talks about working with seller fulfillment business eBliss, the state of her business and the world of Glassybabies. Then, Brian and Griff answer questions about the Blocked Buyer List and shipping magazines through USPS.

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 207

Sold Glassybabies on eBay - https://www.ebay.com/sch/i.html?_from=R40&_nkw=glassybaby&_sacat=0&rt=nc&LH_Sold=1&LH_Complete=1

Danna’s Website - https://powersellingmom.com/

Flip It or Skip It Podcast - https://podcasts.apple.com/us/podcast/flip-it-or-skip-it/id1553357937

eBay Sellers Stores mentioned:

Danna Crawford on eBay - https://www.ebay.com/str/askdanna

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast

Give us a call - 888-723-4630

Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Brian and Griff answer your questions on Streamlined Search Results, a UPS insurance snafu, and using Terapeak on your mobile device. Plus, Griff shares a tale of woe about shopping on another (gasp!) online marketplace. 

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

New links for Ep 206

eBay Academy - https://academy.ebay.com/student/catalog

ShipCover Insurance - https://ebay.to/3QXO6VB

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast