DTC POD: How The Best Brands Are Built – Details, episodes & analysis

Benjamin Witte is the founder and CEO of Recess, a beverage brand focused on creating products that promote relaxation and mental wellness. Inspired by the rise of functional ingredients like CBD, nootropics, and adaptogenic herbs, Benjamin saw an opportunity to pioneer a category of beverages that could help people unwind in a healthy way.

In this episode of DTC POD, Benjamin shares his journey of launching Recess and the key strategies that have contributed to its success, including a focus on efficient brand impressions and an omnichannel approach to distribution.

We discuss the significance of riding secular tailwinds, the advantages of having a broader mission when launching a brand, and the potential benefits and risks of a platform strategy. 

The conversation also touches the future of the functional beverage space and the role that Recess aims to play in shaping it.

Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.

On this episode of DTC Pod, we cover:
1. Product Launch and Market Timing
2. Brand Awareness and Media Strategy
3. Regulatory Challenges in the CPG Space
4. Supply Chain Evolution
5. Retail Expansion and Distribution Strategy
6. Building and Growing the Recess Team
7. Trends in the Beverage Industry

Timestamps
00:00 From working at startups to founding Recess
04:36 Trends at the early days of Recess
08:04 How UGC factored in the launch of Recess
10:02 Validating the idea behind Recess
11:44 Key learnings from the early days of Recess
14:20 Importance of brand impressions to beverage companies
16:51 Generating earned media through IG content
18:03 Trajectory of growth for the Recess team
21:17 Expanding Recess from just DTC to DTC and retail
22:52 Shifting to a more scalable supply chain model
24:15 Recess as a platform brand; expanding the product line
28:37 Insights on the non-alcoholic beverage trend
31:45 Mood powders as part of the Recess expansion strategy
33:48 What’s next for Recess

Show notes powered by Castmagic

Past guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  

Additional episodes you might like:

• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth

• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content

• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views

• #219 JT Barnett: The TikTok Masterclass For Brands

• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook

• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands

-----
Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Projects the DTC Pod team is working on:
DTCetc - all our favorite brands on the internet
Olivea - the extra virgin olive oil & hydroxytyrosol supplement
Castmagic - AI Workspace for Content

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Benjamin Witte - Founder and CEO of Recess
Blaine Bolus - Co-Founder of Castmagic
Ramon Berrios - Co-Founder of Castmagic

Rob Schutz is the co-founder of the unicorn Ro, a healthcare company that initially offered ED medications and later expanded into other products and services for sexual health, weight loss, fertility, hair, and skin. Prior to Ro, Rob was instrumental in the exponential growth of BARK/BarkBox, a now prominent subscription service for dog products. Currently, at Snagged.com, he is focused on helping businesses acquire premium domain names and digital assets.

In this episode of the DTC POD, Rob shares valuable insights into the growth strategies that have contributed to the success of both BARK/BarkBox and Ro. He discusses the importance of focusing on core, consistent marketing channels such as paid search, paid social, and email, while also allocating a separate budget for testing and exploring new, experimental strategies and channels.

Rob offers practical advice for founders and marketers, stressing the need to plan for scale, set and clearly communicate priorities, foster strong relationships between growth and marketing leaders, and structure teams effectively as the company experiences rapid growth. He also shares his expertise in domain brokerage, discussing strategies for acquiring and negotiating domain names to help build strong brand identities.

Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.

On this episode of DTC Pod, we cover:
1. DTC Marketing Strategies
2. Optimizing Marketing Budget
3. Testing Marketing Channels
4. Digital Marketing Challenges
5. Building and Structuring Teams
6. Importance of Domain Names

Timestamps
00:00 Rob Schutz’s DTC experience: BARK/BarkBox, Ro, Snagged.com
07:37 Process of acquiring domain names
11:10 Why Rob Schutz founded Snagged.com
14:28 From User Acquisition Manager to VP of Growth at BARK/BarkBox
16:27 Lessons from BARK/BarkBox’s growth journey
20:56 Strategies for choosing and testing growth channels
26:09 Transitioning from BARK/BarkBox to Ro
29:00 Challenge with digital performance platforms in the early days of Ro
31:33 Rolling out Ro’s ED medication state-by-state, launching other products
35:47 Planning for scale around high quality of care
35:51 Iterations around how to structure the team as Ro scaled
41:47 Rob Schutz’s advice to founders
46:35 Sports sponsorship as a performance channel
48:10 Snagged.com’s domain services

Show notes powered by Castmagic

Past guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  

Additional episodes you might like:

• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth

• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content

• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views

• #219 JT Barnett: The TikTok Masterclass For Brands

• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook

• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands

-----
Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

Want the weekly TL;DR of tips delivered to your mailbox?
Check out our newsletter here.

Projects the DTC Pod team is working on:
DTCetc - all our favorite brands on the internet
Olivea - the extra virgin olive oil & hydroxytyrosol supplement
Castmagic - AI Workspace for Content

Follow us for content, clips, giveaways, & updates!

DTCPod Instagram
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Rob Schutz - Co-Founder of Ro and Founder of Snagged.com
Blaine Bolus - Co-Founder of Castmagic
Ramon Berrios - Co-Founder of Castmagic

David Hoffman and Samir Rayani co-founded Next Big Shop, where they leverage their expertise to analyze and interpret publicly available but hard-to-access e-commerce data for insights into retail success and product trends. As partners, they collaborate on developing data products that inform and guide direct-to-consumer strategies for various brands and industries.

In this episode of DTC Pod, David and Samir explore e-commerce trends, the significance of retail presence for certain product categories, and the intricacies of building and using data products to analyze market and sales data. They also cover the challenges faced when building data products, the role of data in measuring the success of brand strategies, and the need for precise data communication.

Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.

On this episode of DTC Pod, we cover:
1. E-commerce Sales Data Analysis
2. DTC Brand Strategies
3. Seasonality and Market Trends
4. Data-Driven Decision-Making
5. Subscription Business Models
6. Data Product Challenges

Timestamps
02:15 David and Samir’s background and experience in building data products
08:31 What data says about commerce trends in 2024
15:03 One of the hottest accessories brand: Blenders
18:55 Alo in apparel, how data can help optimize inventory turnover
20:57 Comparing brand strategies and impact on sales
24:52 Comparing beauty brands: Jones Road, Thrive, Peach and Lily, P. Louise
30:32 Using data to confirm or invalidate assumptions
31:39 Trending DTC topics and best-selling products in 2024
36:03 The relationship between demand and supply share
38:59 Beverage brands, DTC and retail strategy
43:34 Subscription business model, how subscription factors in data on Next Big Shop
44:50 Retail distribution, using data to define success metrics
48:45 Challenges of building data products

Show notes powered by Castmagic

Past guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  

Additional episodes you might like:

• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth

• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content

• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views

• #219 JT Barnett: The TikTok Masterclass For Brands

• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook

• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands

-----
Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

Want the weekly TL;DR of tips delivered to your mailbox?
Check out our newsletter here.

Projects the DTC Pod team is working on:
DTCetc - all our favorite brands on the internet
Olivea - the extra virgin olive oil & hydroxytyrosol supplement
Castmagic - AI Workspace for Content

Follow us for content, clips, giveaways, & updates!

DTCPod Instagram
DTCPod Twitter
DTCPod TikTok  

David Hoffman and Samir Rayani - Co-Founders of Next Big Shop
Blaine Bolus - Co-Founder of Castmagic
Ramon Berrios - Co-Founder of Castmagic

On this episode of DTC Pod, Carter joins Blaine to discuss how General Mills is starting to compete in the DTC arena and launch DTC channels for their brand portfolio. They discuss the learnings about what performs well, which brands to prioritize, how they think about building tech stacks, how DTC plays into the bigger strategy, how to think about positioning yourself as a new brands, fighting for retail shelf space, finding scale, and much more.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Check out our newsletter here

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Carter Jensen - Senior Manager of Global Commerce (DTC) at General Mills
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of the pod, Clayton joins Blaine to discuss everything from starting a newsletter, building a community, getting into menswear, how big retailers approach buying merchandise, the intersection of retail and e-commerce, creator led brands, winning growth strategies in apparel, positioning in fashion, successful collabs & drops, branded community partnerships, and much more.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Clayton Chambers - Founder of Sprezza
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Allegra and Shirin join Blaine & Ramon to talk about building one of the first creator led brands, before the recent wave of influencer led brands started to take over. They talk about getting started as a creator, building a community, starting in apparel from the ground up, working together as co-founders, identifying a market gap, tips for sourcing products, optimizing ops, building a brand greater than the individual creator, creative strategy, aesthetic development, and much more.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Allegra Shaw - Creator & CoFounder of Uncle Studios
Shirin Soltani - CoFounder of Uncle Studios
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Patrick joins Blaine & Ramon to talk about frameworks for building successful businesses. We talk about his background, taking the leap to start, evaluating risk, bootstrapping SaaS, developing an MVP, taking a product to market, how customers think about pricing, willingness to pay, pricing strategies, scaling, navigating an exit, and much more.

His Lightbulb Moment To Become A Founder (5:00)

And then all of a sudden just jumped in and was like, I'm gonna start a company. This was the hardest thing I realized I could always find a job. Like, I had so much insecurity about that, but then I was like, Wait a minute, this doesn't make sense. Worst case, like I'm living poor, I can go get a job as a barista. I can go get a job on a construction crew. Like I, I can find those skills. and that gave me the confidence to be like, Well, let's try this for nine months and see what happens.

The Secret To Pricing (8:00)

Like what is value based pricing? Oh, it's like figuring out what your customer's willing to pay and then charging that rather than, like most eCommerce people do is they look at their costs and they're like, well the VC said I gotta get to 40% margin, let's just slap 40% margin on top of it, right? And it's like, yeah, but if your customer's only willing to pay like less than your cost, you're don't force it like you have a problem, you have a wrong customer, a wrong product, like something right or bad cost depending on what it is.

This Business Sold for $200 MILLION (13:15)

Basically started with a little app that you could send a survey to your target customers, your email list, your current customers. And we would say, Great for this group that you surveyed, your price should be a hundred dollars and here's kind of your curve. So if your price went up, like here's how many people you'd expect to lose if your price went down, here's how many people you'd expect to win or lose, and so on and so forth. And that was the mvp. And then we eventually put service on top of it.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Patrick Campbell - CEO of ProfitWell (now Paddle)
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Alexandra joins Blaine and Ramon to talk about company building. They cover the creation of Gilt, building early demand, sourcing supply, creating a marketplace, the evolving commerce landscape, team building, the overlap between commerce and services marketplaces, understanding your ICP and working backward, how she invests, why she loves Miami, and much more.

49:00

We were not a big company. We were just kind getting going and pulled this off. So I think startups, sometimes I hear founders be like, well, I don't really have budgets to do creative things. And you can be guerilla marketing, tactical, boots on the streets doing clever things with fewer dollars than one thinks they might need.

55:00 

I smile because I'm like, yeah, I've been there. I I remember when I had migraines every day for six months in the early days of GILT because I was so stressed. Yes, I remember that. it's very, it's very real. And so I think founders appreciate that I've spent more time in my career on their side than the current side. But that also sometimes makes me tougher because I'm like, wait what do you mean you're going on vacation all the time? Or what do you mean you're turning your phone off or you're not hustling?

60:00 
So I don't know how to do something not as part of a team. I think it's super important where nobody's good at everything, and it's so important to know what are your superpowers? What are you good at? What do you enjoy doing? And, and answer that question for every co-founder or your early team members. And one of the reasons Gilt worked really well, and all my partnerships, I think because there was clarity. It was just obvious who does what and, and who's in charge of what.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Alexandra Wilkis Wilson -  Co-founder of the Gilt, GlamSquad, and Clerisy
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of the pod, Matt joins Blaine & Ramon to talk about building a successful CPG brand from his dorm room, finding product market fit, discovering the companies ideal customer, using tech as part of the companies DNA, iterating with product feedback, raising capital, scaling up, and much more.

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Matt Czarnecki - Co-Founder & CEO of Verb Energy
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated

On this episode of DTC Pod, Lee joins Blaine to talk about the crossover between growth marketing and performance editorial. They talk about how ritual grew to a 9 figure brand, the power of affiliate, the importance of search intent, new media models, audience targeting, first party data, team building, and much more.

3:00 Performance x Press 🚀

What ultimately changed the trajectory for Ritual was a few bespoke content partnerships with a handful of top-tier publishers. Like BuzzFeed was one of the standout ones, and we worked with them in ways that had never really been done before, leveraging their press and leveraging their editorial in paid acquisition, paid advertising in new and novel ways. It was, at the time, really groundbreaking and really, really changed the trajectory for ritual.

7:30 Start With Intent & Work Backwards 🔁

Google's really a strong place to be this really strong search intent. People are very specifically looking for, whether it's a prenatal vitamin or a multivitamin, or a postmenopause, or whatever it may be, people are searching for what they need. So it was almost like, crazy to not be showing up there, and it became very quickly a really big channel for Ritual.

8:15 Podcasts & Higher LTV 📈

As a subscription business, we had visibility into, where our best customers were coming from. And podcast customers were always at the top of that list. I think those are the customers that really, took the time to educate themselves, were really, not making impulse decisions on like seeing a cute Instagram ad. And, that more educated consumer really stuck around and became that really high LTV customer that we were trying to acquire. So then we kind of became obsessed, like, where else can we find, this type of customer?

This episode is brought to you by OpenStore:
 

Visit https://open.store to get a free, no-obligation offer for your e-commerce business from OpenStore in 24 hours.
 

Have any questions about the show or topics you'd like us to explore further?
Shoot us a DM; we'd love to hear from you.

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Lee Joselowitz - Co-Founder of The Quality Edit
Ramon Berrios - CEO of Trend.io
Blaine Bolus - Co-Founder of Seated