Design Business Freedom – Details, episodes & analysis
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Design Business Freedom
Melissa Galt
Frequency: 1 episode/7d. Total Eps: 150

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Apple Podcasts
🇺🇸 USA - design
31/07/2025#53🇺🇸 USA - design
29/07/2025#94🇺🇸 USA - design
24/07/2025#79🇺🇸 USA - design
23/07/2025#98🇺🇸 USA - design
10/07/2025#70🇨🇦 Canada - design
09/07/2025#77🇨🇦 Canada - design
08/07/2025#68🇨🇦 Canada - design
07/07/2025#54🇨🇦 Canada - design
06/07/2025#45🇨🇦 Canada - design
05/07/2025#39
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See all- https://emeraldcitypro.com
3126 shares
- https://emeraldcitypro.com/
1292 shares
- https://www.canva.com/
1027 shares
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See allScore global : 69%
Publication history
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101: Is Pay to Play Design PR Worth It?
lundi 26 août 2024 • Duration 28:14
In the world of interior design, landing a feature in a major design publication can feel like hitting the jackpot. It’s a way to get your work noticed, build credibility, and open doors to new opportunities. But is paying for PR always worth the cost? Pay-to-play PR, where you invest in space to get featured is not cheap. It can range anywhere from a few hundred dollars to thousands. The big question is: does the payoff justify the price? I’m here to tell you that it can, but only if you have a solid strategy in place. Getting featured is just the beginning. The real magic happens when you know how to maximize your return on that investment.
In this episode, I dive into the topic of pay-to-play PR and, more importantly, how to make sure you’re getting the most bang for your buck. I talk about why having a distribution plan is key to making your investment worth it, and how client engagement and feedback should play a huge role in your decision-making. It’s not just about landing the feature - you need to know how to leverage it for your business. Whether you’re on the fence about paying for PR or have already jumped in, this episode is packed with insights to help you make it work for you.
CLIENT ENGAGEMENT AND FEEDBACK: YOUR UNOFFICIAL BOARD OF DIRECTORS
Client engagement and feedback are absolutely essential when deciding if pay-to-play PR is the right move for you. I always recommend gathering feedback from your clients or trusted industry peers - think of them as your unofficial board of directors. Ask them if they read or care about the publication you’re considering. If the answer is no, that’s a huge red flag! It’s easy to get caught up in the excitement of being featured, but if your audience isn’t seeing or engaging with that platform, it’s not going to do much for your business. Getting honest feedback upfront ensures you’re making a smart, informed decision instead of just throwing money at something that sounds impressive.
STRATEGIC EMAIL MARKETING
Once you’ve decided to move forward, it’s time to get strategic about spreading the word, and email marketing is one of the best ways to do it. But here’s the thing: it’s all about the subject line. I can’t stress enough how important it is to spend time crafting a killer subject line because if that doesn’t grab people’s attention, the rest of the email won’t even matter. I like to play around with using questions or numbers to pique curiosity. And don’t be afraid to send follow-ups to people who didn’t open your first email! Trust me, email marketing is a game-changer when done right.
THE POWER OF PERSONALIZATION AND PRESENTATION
Another thing I’m a huge fan of? Personalization and presentation. It’s tempting to take the easy route with things like printed labels or mass emails, but adding a personal touch goes a long way. For example, if you’re sending a physical copy of your feature, don’t just toss it in a generic envelope and call it a day. Get creative with it. Use a colored or metallic envelope and handwrite the address. People don’t get much snail mail these days, so when something special shows up in their mailbox, it will get noticed. Presentation isn't just about looking good - it’s about making your feature memorable and worth opening.
So, here’s the bottom line: pay-to-play PR can absolutely be worth it, but it’s all about how you approach it. With the right distribution plan, tapping into client feedback, using smart email marketing, and going the extra mile with the presentation, you can make sure your investment doesn’t go to waste. And hey, if you’ve tried pay-to-play PR before and it didn’t quite deliver, don’t beat yourself up - now you know how to make it work for you.
IN THIS EPISODE, YOU WILL HEAR:
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(2:20) A time when I invested in PR and didn’t see any ROI
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(3:45) Getting specific marketing feedback from your “Board of Directors”
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(8:40) The only reasons to do pay-to-play
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(10:50) What your distribution plan should look like
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(11:30) Having a 90-day social media plan in place
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(14:40) Spending more time crafting a subject line versus the message
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(17:10) The power of calling people by their names
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(20:20) The right way to mail physical copies of the feature
Mentioned:
VIP DESIGNER TOUR at High Point
When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.
100: You Are Only as Good as Your Sources
lundi 19 août 2024 • Duration 45:10
In interior design, your creativity is only as powerful as the resources you have at your fingertips. It’s not just about having a great eye for color or space. It’s about knowing where to find the perfect pieces that bring your vision to life. Without the right sources, even the most talented designers can struggle to create something truly special.
This episode is all about sourcing. We’re talking about the importance of building a solid list of go-to vendors, why attending High Point Market is a game-changer, the value of relationships with reps and workrooms, the magic of adding “pop” pieces to your designs, and how you can keep growing through networking and exploration. These are the keys to not just surviving in the design world, but thriving and standing out from the crowd.
IMPORTANCE OF BUILDING A ROBUST SOURCING LIST
Let’s start with the basics - your sourcing list. Think of it as your toolkit. Without it, you’re not going to get very far. Melissa Galt emphasizes that having a strong, well-rounded list of vendors and manufacturers is essential. This list should cover all the categories you need, from flooring to artwork, so that you’re always ready to pull out the perfect piece for any project. But here’s the thing…your list should never be static! As you grow your business, your list should grow with you. Keep adding new sources so you’re not just recycling the same options. This keeps your designs fresh, innovative, and aligned with what your clients want.
ATTENDING HIGH POINT MARKET FOR EXCEPTIONAL SOURCING
If you’re serious about sourcing, High Point Market needs to be on your calendar. This is the ultimate destination for home furnishings, and if you haven’t been yet, you’re missing out. I am a huge advocate for making the trip at least once a year. There are over 2,000 manufacturers under one roof! But it’s not just about the quantity of options. High Point is where you find those hidden gems that can take your designs to the next level. Whether you’re new to the market or a regular, there’s always something new to discover. Plus, if you join our VIP Design Tour, you will get an insider’s look at the vendors that really make a difference. We will skip the big names and go straight to the unique, must-have resources.
THE ROLE OF REPS AND WORKROOMS IN ENHANCING DESIGN PROJECTS
Now, let’s talk about relationships. In design, who you know can be just as important as what you know. This is especially true when it comes to your reps and workrooms. These industry insiders can be your secret weapon, offering you access to exclusive products and saving you time and money. I share how relationships I’ve built wth reps have been game-changing, especially in high-stakes projects like showhouses. Good reps know their stuff, and they can introduce you to options you didn’t even know existed. And let’s not forget about workrooms and installers - they know what works and what doesn’t, and their expertise can ensure your projects go off without a hitch.
ADDING “POP” ELEMENTS TO CREATE MEMORABLE DESIGNS
Every design needs that special something - that “wow” factor. I call these “pop” elements, and they’re what make a project truly memorable. Whether it’s a striking piece of art, an incredible rug, or a custom piece of furniture, these pops are what set your designs apart from the rest. The key to finding these show-stopping pieces? A diverse sourcing list that includes vendors who specialize in unique, one-of-a-kind items. These are the pieces that clients remember and that make your work stand out.
CONTINUOUS GROWTH THROUGH NETWORKING AND EXPLORATION
Sourcing isn’t a one-time thing…it’s an ongoing journey. The design world is always changing, and to stay ahead, you need to keep exploring new vendors, building new relationships, and expanding your network. Whether you’re attending High Point Market, joining online design communities, or just chatting with colleagues, the more you connect, the more you grow. I encourage you to frequently ask yourself this question, “Who have I added to my list this month?” This approach keeps your designs fresh, original, and always on the cutting edge.
IN THIS EPISODE, YOU WILL HEAR:
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(02:05) - Why you need to attend High Point at least once a year
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(05:50) - The 10 categories of sources you need in your foundational list
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(07:15) - The reason artwork is not in the accessories/accents category
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(10:30) - Why you should never underestimate the power of your reps
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(15:45) - Installers and workrooms - they have tons of knowledge and sources
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(18:35) - Seeking out advice from colleagues and Facebook groups
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(22:00) - Join our VIP tour - it’s different from the rest
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(24:45) - The difference between “shopping” and “sourcing”
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(33:05) - Why every project needs a “wow” factor
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(37:50) - Why I invest in original art
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(41:45) - Training someone on your team to do your installs
Mentioned:
VIP DESIGNER TOUR at High Point
When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.
091: Your Vision Board is Broken: How to Fix It
lundi 17 juin 2024 • Duration 43:44
I’m sure you’ve heard business and life coaches advise on the importance of creating a vision board. Essentially, a vision board is a tool for personal development and achievement. The purpose is to motivate and inspire you as you work towards accomplishing your dreams. While vision boards have been a traditional tool for goal-setting, they aren’t as effective as they could be. It’s time we upgrade this broken tool and turn it into something that will produce the results we desire.
In today’s episode, you will learn why traditional vision boards are not helping you reach your goals. I also dive into the importance of specificity and visualization. You’ll discover what areas of your life to include on your board. I will also explain why you should approach your board from a flow state, ensuring your intentions are aligned with your authentic being.
THE PROBLEM WITH VISION BOARDS
Even though vision boards are popular with designers, they often fall short of their intended purpose. These boards may be beautiful to look at, but achieving your dreams takes more than just hanging up a pretty board on your wall or saving the digital version to your computer desktop.
I believe most vision boards are too vague to be truly effective. People often create their boards with generalized goals. The board ends up looking like it could belong to just about anybody. I mean, who hasn’t said “I want a new car,” or “I want to go on a trip to Europe.” To achieve your deepest desires, you must move from vague aspirations to clearly defined milestones.
In order to fix these broken vision boards, I suggest we not only change how we approach them, but we should also change what we call them. You can call it a “goal board” or “accomplishment board,” but my favorite is “celebration board.” After all, you’ll be celebrating once you achieve your desires.
SETTING SPECIFIC GOALS
Be particular and selective with the goals you put on your board. Your fantasies can only become realities when you know exactly what you want in life and business. For example, if you want to move into a new office to run your business, don’t just stop at “new office.” Think about where the office is located, how big the space is, how many windows it has, and what floor it’s on.
This board isn’t just for setting business goals. I encourage you to include goals for different areas of your life. These areas include: Business, Finances, Relationships, Health, Travel, Investments, and more.
THE POWER OF VISUALIZATION
My clients often come to me, telling me they feel stuck when creating vision boards. To help them feel less stuck, I remind them about the power of visualization. They visualize every day in their work, without even realizing it. Allow me to share an example.
As a designer, you can walk into a new home and after just a few moments, you’re already envisioning the transformation. You clearly see the newly designed space in your mind with such specificity. Your brain is establishing a roadmap for the upcoming project.
You see, you already have the ability to visualize transformations in your mind. This is the same level of clarity you need to bring to your board. When you visualize your future with clarity and specificity, then your board becomes a roadmap for your desires, goals, and celebrations.
WHAT IS HOLDING YOU BACK FROM DOING THIS?
There are a multitude of factors that hold us back from setting, visualizing, and achieving our dreams. For one, we all deal with an inner imposter that tries to tell us to think small. I want you to silence that imposter and push yourself beyond your comfort zone.
Another factor that keeps us from achieving our goals is a lack of awareness. We are unsure what our truest desires are. Our energetic alignment is out of whack because we are approaching life from a hustle mindset. By constantly grinding and “doing,” we can’t reflect on or access what we want out of life.
Your goals will become a reality when you are in a state of flow and energetic alignment. I want you to let go of all the “doing” and practice just “being.”
You hold the answers to what you most want. You just have to shut out the noise, pause, and tune into yourself.
IN THIS EPISODE, YOU WILL HEAR:
- (1:45) Why traditional vision boards don’t work
- (4:30) How writing a “100 List” will inspire the goals you put on your board
- (13:05) The power of defining and declaring what you desire most
- (18:05) The areas of your life you need to include on the board
- (23:30) Why you should be celebrating along the way
- (28:55) My one rule for the goals you put on your board
- (34:50) What it looks like to come from a place of “being”
- (41:35) Why you need support from mentors and loved ones
Follow and Review:
We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
Supporting Resources
For more information about The Affluent Creative, check out my website www.melissagalt.com
Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
001: The Story You Didn’t Know
Episode 1
lundi 3 octobre 2022 • Duration 44:01
Welcome to the Affluent Creative podcast! During our time together, you’ll hear my story of building a business and brand while seeking that elusive work-life balance. It’s less of a balance than a fusion because as a creative, we don’t flip on our creativity at 7am and turn it off at 5pm. It’s running 24/7/365 and it’s who we are, beyond what we do.
I want to share the wisdom I’ve gained from moving from chaos to clarity, fear to focus, and from seeing obstacles to opportunity. My goal is that in listening to my stories and experiences, you will find the inspiration, courage, and motivation to overcome your challenges while knowing that you are never alone in them.
To kick off our inaugural episode, I’ll give you a glimpse into my story. However, my story would not exist were it not for my mother’s story, and even my godmother’s story. I come from a long line of creatives and each has shaped me into the person that I am today. It was a journey to uncover and tap into my innate creativity and find the right focus that put me on track to living and working, tuned in, turned on, engaged and connecting and making a powerful positive impact.
Growing up in the shadows of my renowned mother and godmother, I was pulled in many directions. However, I was unsure which direction I wanted to pursue. For some time, I found myself chasing the dream my mother had for me because I lacked the courage to follow my own dream. It took my mother’s sudden passing and five years beyond it, to get the big lesson and uncover what would be the secret to my success (and might well be the secret to yours too.)
Join me in today’s episode as I share these stories which will inspire you to take that leap of faith and transform your creativity into a business that informs and inspires, fuels and feeds, and serves and supports the WHOLE of your life, it does NOT swallow you whole.
In this episode, you will hear:
- How losing my mother, gave me the freedom to find myself
- The importance of living a “Why not?” instead of a “What if?” life
- Why it is so important to listen to your intuition
- What you need to ask yourself to ensure you are making the best decisions for yourself, your business, and your creativity
Subscribe and ReviewHave you subscribed to our podcast? We’d love to welcome you to our creative community, if you haven’t yet subscribed.
We’d truly appreciate it if you drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and helps spread the word about the podcast.
Supporting Resources:
- For more information about The Affluent Creative, check out my website www.melissagalt.com
- Follow me on Instagram, Facebook, LinkedIn, and TikTok @MelissaGalt
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Welcome to the Affluent Creative!
lundi 29 août 2022 • Duration 02:14
What if you had a business coach who was a creative just like you, and could ask them about how they built a successful business they love? That’s what we do each week on The Affluent Creative. Hosted by Melissa Galt –– award winning business coach, marketing consultant, and interior designer with over 3 decades of creative experience –– every episode is an in-depth look at how to create systems and processes, increase your confidence, and build a quality team to support you. The goal is to give you the information and resources you need to avoid being overworked and undervalued, and help you earn more in less time with less stress.
090: How to Prioritize Your Profit
lundi 10 juin 2024 • Duration 34:22
In the world of interior design, design firm principals are constantly juggling a million and one tasks. From design discovery to client onboarding, floor plans to renderings, networking to social media, project management to client care, you do it all. Let’s face it, you’re wearing upwards of 36 hats at any one time, and it can leave you feeling overwhelmed and under-earning. And that leaves less time and energy for the activities that bring you real profit.
EARN MORE WHILE DOING WHAT YOU LOVEYou started your business to make money, doing what you love…design. Many designers are so bogged down with low-dollar tasks, that their finances and creativity both take a hit. If you want to increase your profit and engage in the work you love doing, then you must start focusing your efforts on the right activities. I remind my clients, “Where your focus goes, your finances flow.”
In today’s episode, you’ll learn how to distinguish between high-dollar and low-dollar tasks, so you can prioritize activities that directly contribute to your profit. While low-dollar tasks are necessary activities within your business that must be completed, they are not a priority. As a designer and business owner, you should focus on tasks that impact your bottom line and require higher levels of expertise and skill.
The categories here can make it simpler: lead generation and marketing, SEO and visibility, sales and offers, creative work, project management, communication, and admin.
LEARN TO DOLLARIZE YOUR DAY FOR MORE PROFITDiscover which activities you should prioritize and which you should outsource when it comes to administrative tasks, marketing and advertising, sales, creative work, and more. You only have a finite amount of time. Knowing where your time is going each day will make a big difference. Let’s find out where you’re spending your time, so we can make you more money!
You’ll learn how to dollarize your days, so you earn more in every activity. And you can delegate low dollar tasks. Your time as principal designer, Creative Director, or CEO is best invested in $1k tasks vs. the many $100 and $10 that can be delegated to team or outsourcing online.
DELEGATE TO INCREASE PROFITS & AVOID BURNOUTWhen you stay focused on your Zone of Genius work at least 80% of the time, you’ll find yourself more productive, more fulfilled and more profitable. It’s vital that you relinquish the idea that you must do it all yourself. This is a myth and a costly one.
Instead, when you assign a dollar value to each task, you’ll find that by delegating what you aren’t efficient at, what you don’t love, and what isn’t impacting the bottom line directly, that more gets done and you step out of sacrifice and off the burn out path.
Your firm will earn more with the right team in place. Whenever you can outsource or delegate to someone who is a fraction of your hourly rate (internal use only, you know I advocate flat fees) you get time back for the actions that matter most.
To find out how you can effectively grow your design business, BOOK-A-CALL here, it’s complementary and a way to explore the fit, as well as create your plan.
IN THIS EPISODE, YOU WILL HEAR:- (3:00) The difference between high-dollar and low-dollar tasks.
- (4:20) Which aspects of social media are high-dollar versus low-dollar.
- (7:10) What high-dollar marketing looks like.
- (13:33) How to change your money mindset.
- (15:30) What high-dollar creative work and low-dollar creative work entail.
- (19:40) The value in finding a good stylist.
- (24:00) How to dollarize your calendar.
- (28:05) How to completely transform your business.
MENTIONED:
Episode 081: The Four Steps to Landing Every Project (Design Discovery Process)
FOLLOW AND REVIEW:We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
SUPPORTING RESOURCES:For more information about The Affluent Creative, check out my website www.melissagalt.com
Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
089: How To Prepare For MORE Profit
Episode 89
lundi 3 juin 2024 • Duration 28:04
Working in design, we know how important a living space can be for our clients’ well-being. We design entire rooms looking for ways to make our clients’ lives easier, more efficient, and more beautiful. But, how often do we do the same for ourselves?
I’m not just talking about our curated office spaces. When was the last time you purged yourself of those old files, cleaned up your drive, and really took an inventory of your projects, resources, and client files? You might be surprised at how much what you hold onto is holding you back. I know this from experience–I have gone through my fair share of slow times in my business and I had to learn the hard way how my anxious reactions were not serving me.
Today, I’m sharing my hard-won tips to prepare for your future profits without getting sidetracked by anxiety. Learn how the energy you project can draw positive outcomes and why decluttering both your physical and digital spaces is essential for creativity and productivity. We’ll also dive into practical tips for archiving old project materials and updating sample libraries to make room for fresh opportunities.
Discover how visual clutter can stifle your creativity and get actionable strategies to foster a workspace that not only looks good but feels inviting and energizing. Let’s tackle those fears that you’re holding onto and stop them from holding you back!
In this episode, you will hear:
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Opportunities for decluttering to create an environment that fosters confidence and positivity
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Strategies for managing fluctuating demands using tools like whiteboards and Google Calendar to track projects
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Tips on maintaining a visually organized workspace that fuels your own creativity
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The correlation between the depth of client relationships and the height of business revenue
Follow and Review:
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
Supporting Resources:
-
For more information about The Affluent Creative, check out my website www.melissagalt.com
-
Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
088: 5 Ways To Beat Overwhelm
Episode 88
lundi 27 mai 2024 • Duration 33:10
Feeling like you're constantly chasing your tail in your design practice? I know I've been there—drowning in emails, juggling multiple tasks, and never quite feeling like I'm on solid ground. However, the most important thing to remember about overwhelm is that it is just your perspective on a moment in time. It does not have to be your reality. I've found a lifeline through simple, yet effective strategies to curb the chaos and I’m here to walk you through five key steps to take back control. From setting non-negotiable communication boundaries to the benefits of an organized, color-coded calendar, you’ll say goodbye to the paralysis of overload and hello to the well-oiled machine that is your creative business.
Imagine your day compartmentalized into neat, color-coded blocks, each dedicated to a specific task—no more bouncing between tasks like a pinball. In this episode, I share the transformative power of time blocking using accessible tools like Google Calendar. You'll learn how to prioritize effectively with just an index card and why multitasking might actually be your kryptonite. Plus, I'll let you in on the secret to maintaining a sense of accomplishment and focus, cultivating control in your professional journey and personal life. Each segment of your day can be a stepping stone to building a thriving practice without feeling like you're constantly on the brink.
I've got some creative communication tactics up my sleeve that will endear you to your clients and keep them excited about the progress of their projects while still setting clear boundaries for your time. And for those who are ready to take their creative business to stratospheric levels, I'm rolling out the red carpet to the Go Beyond Intensive event in sunny Scottsdale. It's a chance to connect, learn, and grow with fellow designers who are all about embracing smart systems and a mindset that propels them forward. So tune in, get inspired, and let's journey together toward a design practice that nurtures your extraordinary life without the burnout.
In this episode, you will hear:
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Strategies to eliminate overwhelm in your design practice
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The importance of regular project updates and setting communication boundaries
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Ways to use time-blocking tools like Google Calendar for productivity
Follow and Review:
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
Supporting Resources:
-
For more information about The Affluent Creative, check out my website www.melissagalt.com
-
Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
087: Are You Using the F– Word In Your Business?
Episode 87
lundi 20 mai 2024 • Duration 31:30
Free: what does it make you think of? A bargain? A steal? Now consider…are those concepts really the ideas you want your clients to associate with your brand? Whether we like it or not, words are loaded with associations and, starting now, this is one word I want you to avoid in your branding. Free does not encourage engagement or investment into your services. A complimentary gift, however, is priceless.
Let's talk about how the subtle art of offering 'complimentary' services, rather than ‘free’, not only upholds the value of your work but transforms the way clients see your business. In this episode, I'll share, from my own blunders and triumphs in the world of design, the transformative power of terminology in the services you offer. From the overlooked digital downloads that clutter our inboxes to the impactful strategy of nurturing client relationships with value-packed, complimentary offerings, you’ll learn how to avoid diminishing your worth and instead, position your work as the generous gift it is.
Remember the last time a simple act of kindness turned a good day into a great one? That's the feeling you should be striving to recreate for clients with special, unexpected surprises that foster a sense of exclusivity and appreciation. We'll discuss how to weave this art of surprise into your design business, creating an exclusive client experience that not only fosters loyalty but also ignites word-of-mouth. Whether you're looking to refine your approach or seeking inspiration on how to enrich client interactions, join me as we redefine the standards of service and success in the creative industry.
In this episode, you will hear:
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The difference between "complimentary" and "free"
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The psychological effects of freebies and how they can lead to clutter and diminished appreciation of your services
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Strategies for using complimentary offerings to enhance client relationships and maintain the integrity of your work's worth
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The importance of surprise and thoughtful gestures in creating a memorable and loyal client base
Follow and Review:
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
Supporting Resources:
-
For more information about The Affluent Creative, check out my website www.melissagalt.com
-
Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
086: Your Clients Aren’t Qualified, Take the Lead
Episode 86
lundi 13 mai 2024 • Duration 35:19
Ever felt lost in the maze of design decisions, wondering if you're making the right choices for your clients? As a designer, it is important to embrace your role as a navigator, steering your clients towards the beautiful and functional spaces they dream of. This episode is brimming with insights on how to assert your expertise from the get-go, ensuring your clients see you as not just a designer, but as a visionary leader. From the thrill of the discovery phase to confidently handling challenging proposals and redlines, I'll share the secrets to solidifying client relationships that thrive long after the last piece of furniture is placed.
The landscape of interior design is evolving, and staying ahead means adapting with grace and innovation. Today, I delve into the art of transforming spaces with detailed renderings that bring your vision to life, and the shift towards leveraging online resources. Discover how to set the stage for success with strategies that showcase your adaptability and meticulous planning. I'll also discuss the art of setting clear expectations through disclaimers, ensuring your designs are not only protected but poised for enhancement, with the vast selection of resources at our disposal.
In a world where choice can overwhelm, we can save our clients from the dreaded decision fatigue and keep their journey toward a perfect home enjoyable and stress-free. As your guide through these intricacies, I aim to empower you to maintain control, avoid common pitfalls, and achieve a harmonious final installation that reflects your vision as a creative expert. So, whether you're an emerging designer or a seasoned pro, join us in this conversation for insights that will help you lead your clients with confidence.
In this episode, you will hear:
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Why you need to take the lead in the discovery process
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How standing your ground in agreement negotiations can reinforce your expertise and pave the way to successful project completion
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Ways to streamline your design process
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Smart strategies that you can use to more effectively manage the delivery and placement of your clients’ pieces
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Supporting Resources:
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For more information about The Affluent Creative, check out my website www.melissagalt.com
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Follow me on Instagram, Facebook, and LinkedIn @MelissaGalt and TikTok @MelissaGaltBusinessCoach
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.