Multinational companies are often navigating boundaries such as geographical, intercultural, gender, race, age, religion, values, departmental or business unit boundaries and many more. In today's ever changing world, we, as leaders, need to work beyond these boundaries and navigate through them. Ultimately, we get to increase the intercultural collaboration so that they can work beyond those boundaries and increase performance.
Nozomi Morgan explores the journey with these executives, leaders and professionals to learn how they have become a boundaryless leader. Listen each week as Nozomi interviews industry leaders and even sheds her own light on her journey. If you are looking for inspiration and examples of intercultural leadership in order to lead more powerfully then this podcast is for you.
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Teresa Vozza: Cultivating Psychological Safety and Inclusive Leadership
Episode 45
Friday, March 29, 2024 • Duration 51:36
In this episode, Nozomi and Teresa discuss:
- Psychological safety in workplace environments
- Creating inclusive spaces for diverse backgrounds and thinking styles
- Impact of impatience on individuals' ability to express themselves authentically
- Importance of self-trust and affirming one's belongingness
- Exploring boundaryless leadership and personal growth opportunities
Key Takeaways:
· Importance of Psychological Safety: The significance of fostering psychological safety in workplace environments, where individuals feel safe to express themselves authentically without fear of judgment or reprisal.
· Promoting Inclusivity: Creating inclusive spaces that embrace diverse backgrounds, thinking styles, and perspectives is essential for building a supportive and respectful organizational culture.
· Embracing Diversity and Differences: Teresa highlights the need to embrace diversity not only in terms of race, gender, and age but also in terms of neurodiversity and diverse ways of thinking. Embracing these differences can lead to greater innovation, creativity, and collaboration.
· Self-Inquiry and Reflection: Both Teresa and Nozomi discuss the importance of self-inquiry, reflection, and intentional living. They emphasize the value of questioning one's habitual tendencies, understanding the stories we tell ourselves, and making intentional choices aligned with our values and aspirations.
· Conclusion: the importance of promoting psychological safety, fostering inclusivity, and nurturing self-trust and belonging in both personal and professional contexts. It encourages listeners to explore their own boundaryless leadership by embracing authenticity, creating safe spaces for diverse voices, and cultivating a sense of belonging in all aspects of life.
“Our past does not have to define who we are today and tomorrow, and having that choice, knowing that we have the freedom to choose as human beings is really empowering and a lot of responsibility too” – Nozomi Morgan
“I love the way you talk about steering. Cause it's not like a one direction, it's going to go in circles and ups and downs and all that all the fun and sometimes unpleasant feelings. But really going through that is where growth is” – Nozomi Morgan
“Because I think this is the problem. We're not patient with those who are different or think differently. We are impatient. So anything that smacks or gets in the way of productivity, we tend to bypass. So how do we create more intentional spaces for people of all different backgrounds, learning methodologies, age, race, gender, sexual orientation, and so on and so forth.” – Teresa Vozza
“But true growth does not happen in a how-to article. It doesn't happen in three or four coaching sessions where we get you promotion ready, for example. Deep transformative change is a result of growth. A steering inside of you. It's a feeling that you want to go after.” – Teresa Vozza
About Teresa:
Teresa Vozza is an award-winning leadership expert, a keynote speaker, writer, and the former Chief Human Resources Officer for a Fortune 500 company. She is on a mission to help executive professionals eradicate burnout and transform their leadership. Teresa’s thought leadership can be found in many top 2% podcasts such as Wickedly Smart Women and Leaders of Transformation, along with leading magazines like Fast Company and Women of Influence. She is also a wife to Greg, and mother to two fabulous kids,
Karuna Ramanathan: Foundations of Modern-Day Leadership: Navigating Change and Fostering Empathy
Episode 44
Friday, March 1, 2024 • Duration 40:43
In this episode, Nozomi and Karuna discuss:
The Evolving Leadership Landscape
The significance of empathy as a cornerstone in effective leadership practices
The phenomenon of forced change in organizations and its impact on the middle management core
Innovative Solutions: Nurturing the Middle Manager's Role
Key Takeaways:
The Foundational Role of Empathy: Empathy is not just understanding others; it's an active choice to think, act, and feel like them. It is a fundamental leadership practice, deeply rooted in respect for diverse perspectives. Empathy becomes a cornerstone for effective leadership in a diverse, intercultural world.
The Imperative of Humility and Continuous Learning: Humility is a critical trait for leaders, signaling a commitment to continuous learning and growth. Leadership in today's world demands constant adaptation, and humility allows for openness to new ideas. The synergy of humility and learning is vital for navigating the complexities of modern leadership.
Insights into Addressing Challenges of Forced Change: Forced change, driven by digital transformation and external factors, presents a significant challenge. Middle management, often overlooked, plays a pivotal role in executing and driving organizational transformation. Solutions lie in empowering the middle management core as adaptive team leaders, fostering resilience in times of forced change.
Conclusion: Embark on a reflective journey uncovering the bedrock of modern leadership. From embracing empathy to empowering the middle core, this episode offers valuable insights to inspire and navigate the ever-changing landscape of contemporary leadership.
"The middle core of an organization, often overlooked, holds the key to execution. Empowering them to become adaptive team leaders is critical for transformation." — Karuna Ramanathan
"Creating time for introspection is a powerful leadership tool. Leaders are born from the choices they make, and spending time with oneself is a journey of self-discovery." — Karuna Ramanathan
Don Schmincke: The Suicide of Old Beliefs for Team Alignment
Episode 35
Friday, September 1, 2023 • Duration 50:11
In this episode, Nozomi and Don discuss:
The problems facing leadership that are both ancient and modern.
Digging into the biological and genetic leadership elements that have not changed.
The speed of change in leadership and business.
What it means to lose powerfully.
Tactics, strategy, and intuition.
Key Takeaways:
Nobody got to where they are alone. We all need others. The better you understand that, the better team member and the better leader that you can be.
Just reading the best leadership books does not make someone a great leader.
Companies need both alignment in change and the discipline to achieve the success they are seeking.
Let go of the ego. When you let that die, you will gain so much capacity in leadership.
"People aren’t following us. They’re following the story we represent." — Don Schmincke
"It’s not about the tools. We need to alter the beliefs of people. When you alter their beliefs, you alter their behavior and decisions." — Don Schmincke
"So many more mistakes to make, and so little time left." — Don Schmincke
About Don Schmincke: Don Schmincke is the author of the Best-Selling book The Code of Executive and has been featured in the Wall Street Journal and USA Today. He is an Award-Winning Speaker, Researcher, and Founder of the SAGA Leadership Institute and delivered over 1,700 speeches.
Bryce Conlan: Understanding and Trust to Create Powerful Teams
Episode 34
Friday, August 18, 2023 • Duration 51:20
In this episode, Nozomi and Bryce discuss:
Why educational opportunities are so important for cultural curiosity.
Keeping trust going and growing.
Constant communication through all levels of the organization.
Communicating so the listener understands for successful communication.
Key Takeaways:
To create a great team with excellent teamwork, you must have trust.
Everyone makes mistakes. As a manager, showing your mistakes to your staff and delegating to them will help that trust to flourish and your employees to grow.
One-off activities will not build lasting trust in your organization. Trust will continue to grow if you nurture it and build it intentionally.
Creating days where your team can come in and do something different can help to continue to build trust and creativity among the team that may not have previously been possible.
"Trust is what keeps people together. Trust is the most important thing for a team to work well." — Bryce Conlan
"When you have a stronger connection, it's easier to ask for help. It doesn't feel as scary because people know that you were doing your best. It just gives you so much more leeway and more flexibility." — Nozomi Morgan
"Both externally and internally, 99% of the problems or issues or complaints that you get, especially in our industry, comes down to communication, whether it's a lack of communication or miscommunication." — Bryce Conlan
About Bryce Conlan: Bryce is President of H&R Consultants K.K. and COO at Relo Japan K.K., and a member of the American Chamber of Commerce in Japan (ACCJ) and on the board of Nagoya International School. Bryce has lived in Japan for over 20 years and most of that time in Nagoya. Originally from Newcastle, Australia.
Suyin Copley: Leading with Heart and Soul
Episode 33
Friday, August 4, 2023 • Duration 40:08
In this episode, Nozomi and Suyin discuss:
Soul searching your career every decade.
Evolution of intellectual diversity.
The stories we tell ourselves and how it affects our jobs.
Leading and communicating with heart.
Key Takeaways:
Every decision we make is a tradeoff. If you know what is most important, you will understand what tradeoffs you are making.
Have a direction, but be open to opportunities you may not even know exist.
When change is happening, be aware of what you can and cannot control and know that it will work out.
Leadership is human development. The best leaders are the best humans.
"It’s important to know what is important to you. What are your top values and priorities?" — Suyin Copley
"Attitude matters. It may not be what you thought, but there is always so much to be gained." — Suyin Copley
"When you start with heart, the person knows if you respect them or not, no matter how hard the message is. It doesn’t change what has to be communicated, but at least you show respect and people know if you care or not." — Suyin Copley
About Suyin Copley: Suyin Copley is the Head of HR for GE Edison Works. The GE Edison Works team of more than 3,000 talented engineers and employees is focused on the design, development, and management of next-generation combat engines and systems for military customers, working mostly in a classified environment within GE. Suyin has garnered a breadth of leadership and functional experience across multiple locations within GE Aerospace, GE Transportation, GE Healthcare, and GE Plastics during her 32-year career. As a resilient HR professional, she has a proven record of building strategic partnerships, improving team dynamics, developing talent, and driving culture change.
Dr. May Gao: Every Human Is a Leader
Episode 32
Friday, July 21, 2023 • Duration 40:44
In this episode, Nozomi and May discuss:
How SAUPO has grown and creates opportunities for students and businesses.
Dr. Gao’s new book, Win Business with Relationships.
Servant leadership in the digital age.
LEAD to become a better leader.
Key Takeaways:
The first step in business is not what you know, but who you know.
Businesses of every size must build relationships. It should be a win for your company, for your clients, and for your shared consumers.
If you don’t make a decision, that becomes the decision.
Listening and respect are the most important leadership skills you can have.
"If you want to be successful in business, you need to listen, observe, and communicate with your clients, customers, and business partners to find out what they want and need - what kind of product or service you can provide to solve their problems to make them successful." — Dr. May Gao
"A lot of leaders try to find more data to try to make the perfect decision, which actually, in itself, means you're delaying the decision, which leads to not making a decision, which leads to… It's a downward spiral. Making imperfect, quick decisions leads to faster results." — Nozomi Morgan
"In business today, leaders, it's better for you to coach instead of teach. No matter which generation we are from, nobody likes to be told what to do and we like to be encouraged. We like to be empowered." — Dr. May Gao
About Dr. May Gao: Dr. May Hongmei Gao is a Professor of Communication and Asian Studies at Kennesaw State University in Atlanta, Georgia, United States. Dr. Gao has published extensively in communication, business, and Asian studies. Beyond many book chapters, Dr. Gao's research has been published in Thunderbird International Business Review, Global Business Languages, China Media Review, International Journal of Chinese Culture and Management, China Currents, Asian Journal of Humanities and Social Studies, and East-West Connections. Because of her expertise in business, culture, and communication, Dr. Gao has provided trainings for UPS, The Coca-Cola Company, tvsdesign, Euramax, Kimberly-Clark, Cobb Vantress, Equity Prime Mortgage, Enercon, and P&G.
Suzanne Diaz: The Continuous Leadership Journey
Episode 31
Friday, July 7, 2023 • Duration 42:52
In this episode, Nozomi and Suzanne discuss:
Embracing international cultures and leadership styles.
Continuing education on your lifelong journey.
Unique needs for each individual employee.
The increasing rate of change in corporate environments.
Key Takeaways:
Data is just a number. The way it is interpreted is what matters. All input in business and in human interaction is data, it is the way in which it is interpreted that makes the difference.
Different jobs look different and there may be ways in which culture looks different even within the same company or organization due to the unique roles of each individual and team.
You cannot stay in your comfort zone if you want your company to grow. You must be in a space of continuous improvement, not continuous comfort.
You cannot be an expert in every single thing. Learn from those in your organization, learn from those outside of your organization, just keep observing and learning. Become comfortable with the uncomfortable.
"It's very important as a leader that you observe people from other cultures, how they interact, how they do business with each other, what's important to them." — Suzanne Diaz
"It's really important for leaders to always continue their education. Not necessarily going to get a degree, but also continuing their education on leadership and styles and communication, how to be a more effective or better leader, because your journey always continues." — Suzanne Diaz
"Leadership is a journey. There's no arrival. Even with organizational development or the organizational culture, you have to continue to nurture it, you have to be really intentional. It continues to grow and improve, and if you don't do that, it's going to die." — Nozomi Morgan
About Suzanne Diaz: Director of Sales Operations at Nichiha USA, Inc.
Suzanne Díaz has worked in the building materials industry since 2004 and is an active member of the Leading Suppliers Council for the National Association of Home Builders. She has been a contributing writer for various industry publications such as Snips Magazine, Architectural Industry News, Construction Today and USA Today via Media Planet’s Sustainable Living campaign. As Director of Sales Operations for Nichiha USA, Suzanne directs the Inside Sales, Customer Service and Project Coordination teams. As a sales ops and previous marketing leader, Suzanne specializes in internal and external communication, executing marketing strategies, data analytics, customer service support strategies, mentoring and training.
Ramona Houston: Let Your Light Shine Bright
Episode 30
Friday, June 23, 2023 • Duration 47:18
In this episode, Nozomi and Ramona discuss:
The expectations that allowed Ramona to make the impact that she knew she could have on the world.
What it means to be a social impact strategist and to do social impact work.
Having culture shock in seemingly familiar environments.
The responsibility of society and the good of humanity.
Key Takeaways:
The internal and external social impact of your company both matter and reflect who your organization truly is. Both aspects of it matter.
When a company focuses on doing well and doing good, it helps business, it helps employees, it helps customers, it helps your community, and it helps the world.
Students rise to the level of expectations - if you have high expectations, students will rise to that level and show you excellence.
Common sense is not common. It is based on value systems, culture, and what people believe is important. We must come together to solve the problems that are being faced in our communities.
"The more you know about yourself, the more that is very clear to you, the stronger your light is." — Nozomi Morgan
"It is very scary to make a change, especially when you have a solid career in a particular field. A lot of times people allow fear to keep them from doing what they really want to do because of the high risks." — Ramona Houston
"I do believe that we all have the responsibility, whether we embrace it or not to be a light in the world." — Ramona Houston
"Live your purpose. Your purpose is unique and no one can live your purpose like you." — Ramona Houston
"When you're in leadership positions or any kind of positions for that matter, you can't really do well and reach your maximum potential if you're sick or if you're unhealthy. Health has to be a priority." —
Asian Heritage Month Special #2 - Golden Nuggets from Our Previous Asian Guests
Episode 29
Friday, May 26, 2023 • Duration 01:02:16
May is Asian American and Pacific Islander (AAPI) Heritage Month in the U.S. To celebrate, we wanted to bring back all the amazing Asian voices that we've had on our podcast so far. When I counted, we had more than 10, and each person had such an amazing thing to share. This is part 2 of the 2-part special compilation of the golden nuggets from each of our guests with Asian heritage. If you missed it, check out part 1 for our previous special with a set of amazing guests. Thank you for listening to Boundaryless Leadership Podcast, I am excited to share the wonderful insights and takeaways from our past guests and celebrate Asian American and Pacific Islander Heritage Month with you. Enjoy!
Key Takeaways:
Emotional intelligence is something that is not taught in school but is key to being a boundaryless leader.
Speaking up and building relationships in the workplace, even if it is not how you were raised, is how you can get further up the corporate ladder in most US workplaces.
We learn the most from our failures, even when they hurt. It is not about winning, it is about learning along the way.
Much of the time, the Asian talent in your organization goes unnoticed and unrecognized due to a culture of humility. Take the time to recognize their contributions and talents on your team and you will be amazed at what they are doing.
"Having that emotional intelligence will just make you that much better of a leader. Because, at the end of the day, everyone's human, and everyone's got something that's going on in their lives. And sometimes, being cognizant of that, meeting people where they are really will get them motivated to work for you." — Allen Chen
"Sometimes you actually have to take a risk, and sometimes you actually have to fail. If you're not doing that, if you're not failing, sometimes your goals are probably aren't big enough." — Rob Ohno
"You don't have to have all the answers, you just need to be able to orchestrate that to make sure things are getting done. But you don't have to know everything." —
Asian Heritage Month Special #1 - Golden Nuggets from Our Previous Asian Guests
Episode 28
Friday, May 19, 2023 • Duration 56:57
Today, we have a special episode. It is May, which means it is Asian American and Pacific Islander (AAPI) Heritage Month in the U.S. To celebrate, we wanted to bring back all the amazing Asian voices that we've had on our podcast so far. When I counted, we had more than 10, and each person had such an amazing thing to share. So, we decided to make a compilation of the golden nuggets from each of our guests with Asian heritage. This will be part 1 of a 2-part special. So stay tuned for our next special with another set of amazing guests. Thank you for listening to Boundaryless Leadership Podcast, I am excited to share the wonderful insights and takeaways from our past guests and celebrate Asian American and Pacific Islander Heritage Month. Enjoy!
Key Takeaways:
In order to be in the higher levels of leadership, you need to bring your whole self to work.
Everybody is different regardless of where they are from. In supporting those differences, your organization will be stronger for it. There is no right or wrong, only different.
Boundaries are set from within, borders are external. Do not allow yourself to stop you from leading across those boundaries.
Who you are is how you lead, but you also need to understand those you are leading to facilitate clear communication.
"We need to figure out how we can work together. It's not about changing someone else, or, doing it a specific way, with companies or teams especially. What is most important is when you have these lots of different types of people, which makes the team better that makes the organization better, is to really have clear values and have a clear culture, and then you can align to that." — Nozomi Morgan
"I do spend a lot of time making sure that everyone understands the process, and everyone has a say in the process. And what that does is it really makes everyone feel like they own that process." — Masami Tyson
"You need to understand what they're thinking, what their background is, why they're seeing this, because, at the end of the day, you just need to understand, otherwise, you can’t really have sufficient communication. Understanding doesn't mean that you agree, you can understand but still disagree with it. But if you don't understand then it's so difficult to even assess whether you are actually sending the right message or the wrong message." — Joji Koda
"Leadership in a diverse world requires constant learning. Humility is the bridge that connects us to others' perspectives, fostering a culture of respect." — Nozomi Morgan
"In the midst of unprecedented challenges, the practice of empathy is crucial. It's not just about understanding; it's about choosing to act and feel like the other person." — Nozomi Morgan
About Karuna Ramanathan: Karuna Ramanathan is a transformational leadership expert with nearly three decades of experience in supporting senior leaders and organizations through difficult transformations. He is a former naval warship captain who went on to lead and architect leadership transformation and systems-level change in the Center for Leadership Development. Karuna is currently the Principal Consultant for KR Konsulting, bringing with him deep experience gained from designing and facilitating more than 2500 sessions. He is a Marshall Goldsmith Global Certified Coach, Global Coach Group Certified Leadership Coach, and a trained Erikson Executive Coach.
Karuna is an expert in large system change programs, co-creation and collaboration techniques, organizational storytelling and narratives, and tacit knowledge elicitation/transfer methods. He has more than 2000 paid coaching hours with senior leaders and nearly 1000 pro-bono coaching hours, helping leaders grow. Karuna's book, "Navigating The Seas of Change," published in 2020, is a leadership primer for change leaders.
Karuna has been featured as “Top 10 Organisation Development Consultants 2023” by the Asia Business Outlook and nominated by the CEO Insights ASIA, a business magazine, as one of “Asian Leaders & Achievers-2023”. His expertise in growing leaders and building teams is available to help you become an internal and self-starting change agent—and start your journey to navigating through organizational transformation.
H&R Consultants is part of the H&R Group. Our Mission is to professionally help people and their organizations with "Mobility Services" that support the globalization of Japan and Asia.
Specialties and Interests: Japanese Fluency, Event Coordination, People Skills, Providing Great Customer Experience, Snowboarding, Golf, Food, and Wine
After spending a decade in Environmental Engineering, Suyin made a career change into HR based on her growing interest in organizational behavior. As an HR leader, she supported global P&Ls, manufacturing operations and global sites, and global functions such as digital technology and finance. Key challenges through which she managed include divestiture preparation, Hurricane Katrina recovery, FDA shutdown and remediation, leadership transitions, business transformations, and restructuring.
Suyin has been passionate about GE’s Asian Pacific American Forum (APAF) since it began in 1999, serving as a GE APAF national co-leader between 2010 to 2013. During this time, she also helped launch the Society of Asian Scientists and Engineers (SASE) and served on the non-profit organization’s board. Today, she remains engaged with APAF and SASE as well as serving as a business champion for GE Aerospace Veteran’s Network.
Suyin holds a bachelor’s degree in Mechanical Engineering from Cornell University and is Six Sigma Black Belt certified. Her current professional passions include intellectual diversity and neuroscience. She is certified for Hogan assessments and Whole Brain® Thinking.
Dr. Gao is the Founder and Chair of the Symposium on ASIA-USA Partnership Opportunities (SAUPO), the largest Asia business conference in the US. Dr. Gao holds a Ph.D. in Communication from the University of South Florida (USF), an MA in Mass Communication from Brigham Young University (BYU), and a BA in English from Shanghai International Studies University (SISU). Prior to coming to the United States, Dr. Gao was a TV Anchorwoman at China Anhui TV Station, and a PR Specialist at the University of Science and Technology of China.
Dr. Gao lives in Atlanta with her husband Todd. She enjoys writing, gardening, traveling, and playing Guzheng music.
Suzanne is originally from The Netherlands and obtained her BBA in Marketing from HU University of Applied Sciences Utrecht and her MBA from Leiden University in The Netherlands. She has lived, studied and worked in The Netherlands, Belgium, Spain, India and the United States. In her free time she likes to spend time with her family, travel and enjoys fitness and dance.
About Ramona Houston: Ramona Houston, Ph.D., PMP, is on a mission to create a healthy, just, and caring global community. A social entrepreneur, Ramona is the founder and Chief Strategist of a boutique social impact agency for brands who believe in doing good. The agency is an essential partner for visionaries that invest in social impact—the process of creating positive change in society—and want to use their power and platforms to build a socially equitable and sustainable global community. A scholar, social impact strategist, speaker, and host of The Empowerment Zone podcast, Ramona is passionate about people and communities working together to solve national and global challenges. To learn more about how Ramona can be a resource for you, visit https://socialimpact.ramonahouston.com/.
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