New Process Podcast – Détails, épisodes et analyse

#055 Just two BPM nerds talking about nerdy BPM stuff

In this episode, I'm talking to Martin Holling again. We discuss about current BPM topics such as the implementation of AI, what's happened at KEMNA BAU since our last conversation over a year ago, which tools have made which improvements, which human-centric methods we've come across recently, and so on.

Today’s Guests:

Martin Holling

Martin is one of the New Process Podcast listeners who have listened to every single episode and he is a real BPM enthusiast. He has been working for Siemens in various Process Management positions in Siemens’ Energy sector for nearly 20 years. During that time, he developed and implemented a BPM framework that covered a lot of the New Process Principles. 

After leaving Siemens, he worked as a Senior BPM Consultant for four years. Today, he is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany. 

In parallel, he is offering his experience as a self-employed management consultant at living-processes.de. 

As much as time besides work and his family – he is married and has 3 daughters – allows, he is singing in a local choir and restoring a classic car together with his brother. 

You’ll learn:

• What Martin's highlights have been since the last recording about a year ago
• What our observations on the latest developments in the BPM tool market are
• What we think about AI and BPM from a human-centric perspective
• What interesting new methods we see to rethink processes
• And a lot of other nerdy BPM stuff

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode55

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#054 Let’s get from doing to thinking!

In this episode, I'm talking to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. Their focus is on prototyping to discover new solutions and improve processes in teams and organizations through their methodology and hands-on activities. We discover some interesting connections to the New Process Life Cycle.

We also talk about body prototyping and physical artefacts and how they can be used to really find answers to tough questions.

Today’s Guests:

Martin Hochreiter and Tobias Zucali

Martin and Tobias founded mkrz lab in 2023. mkrz lab is located in the Tabakfabrik Linz, Austria. Their mission is to get “From doing to thinking”. With mkrz lab, they also founded a hand workshop as a “making is thinking lab”, which is also named “Alternative lab for Future Skills”.

Before founding Makers Lab, Martin worked in medical informatics and automation business in various leading positions at KEBA Group. He studied Information Systems at Kepler University of Linz and is an active maker since he graduated from mechanical engineering high school.

Tobias — before founding mkrz lab — was CTO at Impact AI for about three years. Before this, he worked as UX Designer and UI Developer for various companies. He studied interior design and media art, and learned programming as an autodidact during high school. Since then, he has been involved with IT, especially in combination it with other disciplines.

You’ll learn:

• How to get from doing to thinking
• What body prototyping is and how to use it to really find answers to tough questions
• How to apply the makers methodology to the New Process Life Cycle
• How to develop a physical artifact to get people excited about your process

Learnings for New Process:

• The Maker Methodology can be applied in different phases of the New Process Life Cycle:
  Process Purpose, Process Strategy, Designing Phase, Implementation Phase, Steering Phase, Improvement Phase

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode54

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#045 Let's take a deep dive into the topic of digital mindset.

In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it. 

Of course, we set in relation to BPM in general and for a specific business process in particular. Julian also has an offer for the New Process Community. 

Today’s Guest:

Julian Knorr

Julian is Founder and CEO of ONESTOPTRANSFORMATION AG. He founded ONESTOPTRANSFORMATION AG in 2018. They focus on analyzing and developing a Digital Mindset and the competencies you’ll need for the future. 

He also gives lectures on digital mindset at Frankfurt School of Finance and Management. 

In addition, Julian is host of the Mindset Coffee Podcast since 2020. 

He studied Business Administration at Otto-Friedrich-University of Bamberg and holds a Bachelor’s and a Master of Science degree. 

You’ll learn:

• What a digital mindset is
• How to analyze and develop a digital mindset
• How to leverage this for BPM in general or for your specific business process in particular
• How to test Julian’s Mindset Navigator
• What he offers to the New Process Community to develop the mindset of your own process community

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode45

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https://www.linkedin.com/in/mirkokloppenburg/

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Sign up for free at:
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#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024.

In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which are no longer relevant from their individual perspective. 

We talk about why and how he started his research, what he has learned about the evolution of BPM topics over the years and - of course - which skills need to be learned and are not relevant for 2024 based on his research. 

Today’s Guest:

Zbigniew Misiak 

Besides this outstanding research work, Zbigniew is Senior Consultant at BOC Information Technologies Consulting since 2006. BOC Group is the company behind the BPM tool ADONIS. 

Zbigniew blogs about BPM at BPMTips.com — A blog he already started in 2008. 

He holds a Master’s degree in Business Informatics from SGH Warsaw School of Economics. 

Zbigniew lives in Warsaw together with his wife and his daughter. Personally, he likes to sing and read. — And he is a real BPM enthusiast! He even published a BPM course on Udemy and he also published a BPM Book in Polish Language, and he is working on an English book, too. 

You’ll learn:

• What the hot bpm skills are which you have to learn for 2024
• Which skills are not relevant anymore
• What his bpm experiences were
• What his recommendations on how to get people excited for processes are

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode44

---

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Sign up for free at:
NewProcessLab.com/roadmap

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#043 Let’s find out how to get people excited about processes through branding and storytelling!

In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of course, how to apply that to processes. How do creativity and process get along in general? Let's find out…

Today’s Guest:

Carolin Junge

Caro is founder and CEO of “oh boy!”. oh boy! is a branding company with a focus on brand identity and how to bring it to life. With storytelling and cool ideas for every touchpoint, they make corporate, personal, and employer brands more exciting. 

Before founding oh boy!, Caro worked at Etengo as Team Leader Marketing with a focus on how to develop positioning and brand strategy. Before that, she worked as Head of Marketing & Sales for a fashion start-up with a focus on B2B brand positioning, and she established the brand in the German retail market in 600 stores such as KaDeWe and Galerie Lafayette. 

She studied Music and Creative Industries at Popakademie Baden-Württemberg 

Caro also completed a training as a grief coach and plans to revolutionize the German grief culture. 

You’ll learn:

• What the difference between branding and storytelling is
• How she helps companies to find their brand voices
• What the most helpful methods for successful branding and storytelling are
• What Caro's tips are for getting people excited about processes in relation to her methods.
• What a grief coach is and what she has learned from this training.
• How you can apply all this to rethink your process

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode43

---

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Sign up for free at:
NewProcessLab.com/roadmap

---
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Sign up for free at:
NewProcessLab.com/roadmap

#042 Let’s recap 2023 together and explore what the top topics for 2024 are.

In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024. 

Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2024. 

Finally, I provide my own outlook to 2024 and share with you, what I’m planning to work on to rethink processes and to find new ways to inspire people for processes. 

Today’s Guests:

Caspar Jans 

Caspar is Senior Director Transformation Solutions EMEA at Software AG and has been one of my guests of the New Process Podcast before to talk about ARIS.

Wil van der Aalst 

Wil is the godfather of process mining, Professor at RWTH Aachen, and Chief Scientist at Celonis. Check out this episode with him.

Gia Thi Nguyen 

is currently working at SAP in Singapur as VP for SAP Signavio’s Market Impact in Asia. He also has a really cool LinkedIn video series called “Tea with Thi” about digital transformation. I recorded an episode about change and transformation in complex organizations.

Martin Holling 

Martin Holling is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany a real BPM enthusiast. I recorded a recap of my tool interviews with him

Seyed Ahmad Daliri 

Seyed is probably THE process thought leader and BPM Consultant from Iran.

Christoph Piller 

Christoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard”. I recorded an episode about how the notation PASS supports a human-centric BPM approach. 

You’ll learn:

• What the recommendations of the BPM thought leaders on LinkedIn for 2024 are
• What the top topics of the New Process Community for 2024 are
• What is coming for the New Process Community in 2024 to support you best in rethinking processes and inspiring people for processes

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode42

---

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Sign up for free at:
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#041 Let's have a talk about Process Mining and the best ways to implement it in your organization.

In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative technology.

We elaborate on their journey in implementing Process Mining, from the overall strategy to managing individual use cases, and the steps they take to maintain and operate a process. Furthermore, we also discuss how they get their team excited about Process Mining.

Today’s Guest:

Jean-Marc Erieau

Jean-Marc is working at MANN+HUMMEL as Director Process Mining and Execution Management.

MANN+HUMMEL is a leading global company in filtration technology. Under its two business units, Transportation and Life Sciences & Environment, MANN+HUMMEL develops intelligent filtration and separation solutions that enable cleaner mobility, cleaner air, cleaner water, and cleaner industry.

Jean-Marc has been working for MANN+HUMMEL for more than nine years in different supply chain positions, and he was as an expat in Shanghai until COVID-19. Today, he works in MANN+HUMMEL’s headquarters in the Ludwigsburg, Germany.

Before joining MANN+HUMMEL, he worked for different other companies, always with a focus on production, distribution logistics, and supply chain management.

Jean-Marc studied Business Administration at Baden-Württemberg Cooperative State University.

You’ll learn:

• How the BPM and Process Mining setup at MANN+HUMMEL looks like
• What the initial trigger was to think about the application of Process Mining
• How Jean-Marc convinced his top management to invest in Process Mining
• How they did proceed to implement Process Mining overall, how they are driving a single process mining use case, and what they are doing afterward to operate a process
• What they did to get the people excited about Process Mining

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode41

---

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https://www.linkedin.com/in/mirkokloppenburg/

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Sign up for free at:
NewProcessLab.com/roadmap

#040 Let's dive into the insights from the Hello.Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation.

In this episode, we take a special journey through the Hello.Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation.

From the importance of building resilient organizational structures to intergenerational leadership, this episode covers a wide range of topics. We discuss encouraging honest discussion and emotion in the workplace, and how artificial intelligence tools can help innovate processes. We also explore the critical role of psychological safety in the workplace. Let's dive into the future of work together!

Today’s Guests:

I got to talk to seven great people that evening:

1. Adrian Gerigk, the moderator of the event
2. Lara Hahn and Nicolas Stemmler about the importance of resilience systems, both are consultants at IOS the Institute for Organizational Development and Systemic Consulting in Hamburg
3. Leona Holzbecher from Siemens Healthineers about leading across generations
4. Katharina Pletl about three simple questions on how a transformation really hurts, Katharina is working at AKDB, an institution for municipal data processing in Bavaria
5. I also talked to Sonja Mayer from yellow mint design about how to use art/image AI to improve processes
6. Laura Liebisch from Capgemini Invent and Sven Heese from New Work Hub about the Game Changer Psychological Safety
7. And finally - to sum it all up - with Tobias Krüger founder of Hello.Beta.

Hello.Beta GmbH

Hello.Beta, founded by Tobias Krüger, is a community focused on New Work and organizational transformation. With over 300 members, it brings together professionals interested in innovative work practices and agile methodologies. The platform facilitates idea exchange, learning, and events like bar camps, fostering a collaborative environment for exploring modern workplace dynamics.

You’ll learn:

• How to build resilient organizational structures and cultures
• How to lead effectively across different generations
• How to create space for honest discussion and emotion
• What art AI tools you can use to improve your process
• and what the importance of psychological safety in workplaces is

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode40

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Sign up for free at:
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#039 Let's take a closer look at one of the largest process automation initiatives in Germany.

In this episode, I’m talking to Daniel Matka. We are exploring the practical application of process automation at Robert Bosch, which is one of the most significant process automation initiatives in Germany.

We delve into how Robert Bosch's process automation initiative is structured and what sets it apart. Daniel shares recommendations for other organizations looking to tackle this challenge, providing insights into the best approaches.

How can we effectively engage and inspire the team working within processes to get excited about process automation in this transformative journey? Let’s find out..

Today's Guest:

Daniel Matka

Daniel is project manager and product owner in the area of business process automation with a focus on workflow engines with low-code and no-code features at Robert Bosch Semiconductor Manufacturing in Dresden. Mastering highly complex manufacturing processes and automating networked business processes are at the heart of his vision for an easy-to-use workflow and component toolset.

He is also a member of the act “Madstep”, a group that brings entertainment in a quite innovative approach on stage.

Daniel holds a diploma in manufacturing engineering from the TU Dresden.

You’ll learn:

• How Robert Bosch’s process automation initiative looks like
• What Daniel recommends to other organizations on how to approach this challenge
• How you can learn more about process automation and how to start
• How to handle the fear of people that process automation may cut jobs
• And, we are talking about how to get the people working in the processes excited about process automation

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode39

---

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Want to take your first steps toward a process-driven organization?
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Sign up for free at:
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#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics.

In this episode, I’m talking to the “Process Wizard” Christoph Piller.

He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS.

Christoph also explains what to make of his LinkedIn description "Hyperautomation Evangelist" and "Process Sprint Knight" and shares his thoughts on BPM and AI.

Today’s Guest:

Christoph Piller

Christoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard" and invites experts to join him on his vodcast "On a Melange with the Process Wizard” for intensive process talks.

Before, he worked as a Hyper-Automation Evangelist at Bitpanda, as Senior Business Process Consultant at Viessmann (specifically for HR) as well as created the Center of Process Excellence & Automation at Career Partner. Lately, he started working for Stadtwerke München as Senior Process Consultant.

Christoph lives in Denkendorf, Germany.

Personally, he loves to take care of his three (baby-) girls and to make his wife crazy together with them.

You’ll learn:

• What the Subject-oriented BPM approach and PASS are
• What PASS can do better than other notations such as BPMN 2.0 or UPN
• What his favorite PASS project was and how to get people excited for this approach
• What hyper-automation is and what a Process Sprint Knight does
• We’ll also talk about his thoughts on BPM and AI as well as his top tips to get to a more human-centric BPM approach.

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode38

---

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap