InsTech - insurance & innovation with Matthew Grant – Détails, épisodes et analyse

Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

Key talking points:

• Starting 40 years ago
• Founding Ascot Underwriting and receiving backing from AIG 
• What has gone well in the Lloyd’s Market and what can be improved?
• Is there a good time to invest in technology
• Smart Follow - a term often misunderstood
• The world of algorithms
• Martin’s advice for anyone thinking about entering the Marketplace
• The London Market - it works on people

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain what Smart Follow is in the context of insurance
• Identify ways in which the London Market place can take advantage of innovation
• Summarise what an algorithm is and how it can be implemented in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What does it take to build a company like Guidewire or attract investor interest?

This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

Key talking points include:

• Graduate school and finishing at the beginning of the dot-com era
• What ingredients are necessary to found a successful company? 
• Startups are insurgents
• The first sale cycle - what is ‘wandering in the desert’?
• Why you need recklessness to start a company
• The Guidewire story and staying agile in 2024
• From founder to investor - joining Battery Ventures
• Investing in hyperexponential
• Closing remarks on admin systems and generative AI

You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe what founders can learn from the conditions necessary for a successful startup to grow 
• Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.
• Identify certain traits and characteristics that investors look for in companies and why

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. 

We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting. 

Watch this space for more releases soon...

Key talking points include:

• Is the industry heading in the right direction with regard to AI?
• “Augmentation” - why using the right vocabulary matters
• The perspective of insurers working for technology companies - what is working?
• The rallying cry for insurers
• How to make a case internally for adoption of AI?
• Don’t aim for the moon, aim for standardisation
• Can generative AI solve technical debt?
• Implementation differences between SMEs and large corporates

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe why the word ‘augmentation’ is important in insurance
• List reasons why carriers should consider digitising their risk flows
• Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.

Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.

Other topics include:

• Examples of where analytics are improving how companies support their customers
• How companies are overcoming the historical challenge of the “trust gap”
• Underinsurance in Southeast Asia and how insurtechs can address this market
• How PwC is working with companies in the insurance industry such as Admiral

You can find PwC’s report referred to in the podcast here.

Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition
• Identify key points on how collaboration between different industries can improve business efficiency
• Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.

Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs. 

Other topics include: 

• The difference in the way insurance is sold in the US compared to the rest of the world
• The “assignment of benefits” and how it impacts Florida
• Using data to make better decisions

Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page. 

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
• Summarise some of the ways in which insurance is sold around the world and compare the advantages
• List some examples of the ways in which data can be implemented to enhance a business model

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.

Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.

Topics include:

• How Chubb is expanding its global client base with Chubb Studio
• Why the growth of neobanks in developing economies is making insurance easier to buy
• What artificial intelligence can do and what it cannot
• What to expect in 2023
• Lessons for Chubb from building its own technology

Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
• Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
• List some examples of the methods used to expand and grow a business 

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.

Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.

Talking points include:

• The founder’s story - the problem Nick saw and what he has done to help fix it
• Why fixing poor data is now recognised at board level as a top priority
• The cost of the data being incorrect and the fines being levied
• A day in the life of a data quality analyst
• Why processes set you free
• Automation - what it can do and what it can’t do
• Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.

Companies mentioned in this episode include Send Technology and VAVE.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
• List some of the pros and cons of automation and the impact this can have on a business
• Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:

• Why the insurance industry has been slow to embrace modern payment technology
• Supply chains, traceability and understanding transactions
• What an optimal payment infrastructure is and how it can be achieved
• How Stripe Climate is helping fund carbon capture projects

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
• List the benefits of modern payment technology when compared to legacy systems in the insurance industry
• Explain what carbon capture entails and how insurers and technology providers are contributing to these projects

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo.

Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent.

Further talking points and learning points include

• Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs.
• How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks.
• Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business.
• The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured.

Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co

Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team hello@instech.co

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance
• Summarise how the use of technological & digital advancements can benefit customer needs

• Identify key advantages of instant embedded solutions when offering insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses.

Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill.

Talking points include:

• Overcoming the challenges of local address data in Ireland and the UK
• Creating complete crime data analytics from different sources
• Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham)
• Case studies of how companies use Gamma’s data
• Scoring data quality
• The incentives available to people for reducing wind and flood impact to their properties

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Summarise how software, data and spatial analytics are being used within the location intelligence space
• Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome
• Identify the key advantages offered to customers when reducing wind and flood impacts on their properties

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.