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Explorez tous les épisodes du podcast InsTech - insurance & innovation with Matthew Grant

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TitreDateDurée
Martin Reith, Chairman: Artificial Labs: Martin’s market musings - some lead and others follow (318)01 Sep 202400:31:14

Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

Key talking points:

  • Starting 40 years ago
  • Founding Ascot Underwriting and receiving backing from AIG 
  • What has gone well in the Lloyd’s Market and what can be improved?
  • Is there a good time to invest in technology
  • Smart Follow - a term often misunderstood
  • The world of algorithms
  • Martin’s advice for anyone thinking about entering the Marketplace
  • The London Market - it works on people

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Explain what Smart Follow is in the context of insurance
  • Identify ways in which the London Market place can take advantage of innovation
  • Summarise what an algorithm is and how it can be implemented in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Marcus Ryu, Co-founder and Chairman at Guidewire and Partner: Battery Ventures: Beating the odds, revealing the secrets of successful entrepreneurs (317)25 Aug 202400:32:17

What does it take to build a company like Guidewire or attract investor interest?

This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

Key talking points include:

  • Graduate school and finishing at the beginning of the dot-com era
  • What ingredients are necessary to found a successful company? 
  • Startups are insurgents
  • The first sale cycle - what is ‘wandering in the desert’?
  • Why you need recklessness to start a company
  • The Guidewire story and staying agile in 2024
  • From founder to investor - joining Battery Ventures
  • Investing in hyperexponential
  • Closing remarks on admin systems and generative AI

You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Describe what founders can learn from the conditions necessary for a successful startup to grow 
  • Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.
  • Identify certain traits and characteristics that investors look for in companies and why

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Digitizing how risk flows: the future of commercial insurance (308)23 Jun 202400:28:01

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. 

We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting. 

Watch this space for more releases soon...

Key talking points include:

  • Is the industry heading in the right direction with regard to AI?
  • “Augmentation” - why using the right vocabulary matters
  • The perspective of insurers working for technology companies - what is working?
  • The rallying cry for insurers
  • How to make a case internally for adoption of AI?
  • Don’t aim for the moon, aim for standardisation
  • Can generative AI solve technical debt?
  • Implementation differences between SMEs and large corporates

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Describe why the word ‘augmentation’ is important in insurance
  • List reasons why carriers should consider digitising their risk flows
  • Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Glynn Austen-Brown & Michael Cook: PwC: Insurers going digital - learning from the leaders (218)27 Nov 202200:35:07

PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.

Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.

Other topics include:

  • Examples of where analytics are improving how companies support their customers
  • How companies are overcoming the historical challenge of the “trust gap”
  • Underinsurance in Southeast Asia and how insurtechs can address this market
  • How PwC is working with companies in the insurance industry such as Admiral

You can find PwC’s report referred to in the podcast here.

Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition
  • Identify key points on how collaboration between different industries can improve business efficiency
  • Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jacob Grob: Chief Revenue Officer, Tensorflight: Property characteristics - new data for new challenges (217)20 Nov 202200:33:22

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.

Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs. 

Other topics include: 

  • The difference in the way insurance is sold in the US compared to the rest of the world
  • The “assignment of benefits” and how it impacts Florida
  • Using data to make better decisions

Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
  • Summarise some of the ways in which insurance is sold around the world and compare the advantages
  • List some examples of the ways in which data can be implemented to enhance a business model

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sean Ringsted: Chief Digital Business Officer, Chubb: Driving scale and revenue with embedded insurance (216)13 Nov 202200:33:50

Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.

Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.

Topics include:

  • How Chubb is expanding its global client base with Chubb Studio
  • Why the growth of neobanks in developing economies is making insurance easier to buy
  • What artificial intelligence can do and what it cannot
  • What to expect in 2023
  • Lessons for Chubb from building its own technology

Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
  • Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
  • List some examples of the methods used to expand and grow a business 

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Nick Mair: Co-founder and CEO, DQPro: Delivering data quality - everyone needs an API (215)06 Nov 202200:26:29

DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.

Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.

Talking points include:

  • The founder’s story - the problem Nick saw and what he has done to help fix it
  • Why fixing poor data is now recognised at board level as a top priority
  • The cost of the data being incorrect and the fines being levied
  • A day in the life of a data quality analyst
  • Why processes set you free
  • Automation - what it can do and what it can’t do
  • Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.

Companies mentioned in this episode include Send Technology and VAVE.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
  • List some of the pros and cons of automation and the impact this can have on a business
  • Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Calogero Scibetta: UK Enterprise Sales - Insurance and Insurtech, Stripe: Insurance payments - we haven’t won yet (214)30 Oct 202200:21:40

Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:

  • Why the insurance industry has been slow to embrace modern payment technology
  • Supply chains, traceability and understanding transactions
  • What an optimal payment infrastructure is and how it can be achieved
  • How Stripe Climate is helping fund carbon capture projects
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
  • List the benefits of modern payment technology when compared to legacy systems in the insurance industry
  • Explain what carbon capture entails and how insurers and technology providers are contributing to these projects

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Johnny McCord: Founder and CEO, Loadsure: Freight insurance - variable, reliable, available (213)23 Oct 202200:31:56

Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo.

Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent.

Further talking points and learning points include

  • Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs.
  • How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks.
  • Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business.
  • The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured.

Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co

Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team hello@instech.co

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance
  • Summarise how the use of technological & digital advancements can benefit customer needs
  • Identify key advantages of instant embedded solutions when offering insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Richard Garry & Feargal O’Neill: Gamma Location Intelligence: Tracking climate risk - slow, slow then fast (212)16 Oct 202200:32:13

Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses.

Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill.

Talking points include:

  • Overcoming the challenges of local address data in Ireland and the UK
  • Creating complete crime data analytics from different sources
  • Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham)
  • Case studies of how companies use Gamma’s data
  • Scoring data quality
  • The incentives available to people for reducing wind and flood impact to their properties

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise how software, data and spatial analytics are being used within the location intelligence space
  • Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome
  • Identify the key advantages offered to customers when reducing wind and flood impacts on their properties

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Dario Luna: Executive Chairman and Co-founder, Súper: Seasonal earthquakes and personal parametric protection (211)09 Oct 202200:29:40

Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover.

Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America.

Talking points include:

  • How Mexico City is exposed to earthquake risk
  • Why demand for earthquake insurance spikes in September
  • Acknowledging how policyholders perceive risk
  • Issues of underinsurance and how to distribute consumer insurance products in Mexico
  • How parametric triggers can bring insurance to underserved communities
  • How Súper is working with Munich Re and Swiss Re

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Identify key insurance trends and perceived risks within the Latin American market
  • Describe how disadvantaged countries such as Mexico gain from parametric insurance
  • Define what underinsurance is and evaluate the issues it presents to underserved communities

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Nader AlSalim: Founder and CEO, Gaia: The new way to pay for IVF (210)02 Oct 202200:26:49

Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure.

Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment.

Talking points include:

  • The insurance gap
  • Nader’s personal journey that encouraged him to start Gaia
  • Gaia’s experience with Lloyd’s Lab
  • Gaia’s identity as a brand and the long-term plans for its evolution
  • The partners they’re looking for as they expand into new markets and geographies

More InsTech content featuring Gaia is available on the company’s member profile page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the key financial barriers faced by potential fertility treatment patients
  • Explain how medical data is used by insurers to create a personalised insurance offering
  • List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Frank Perkins: Founder and CEO, Inari: The technology driving connection and collaboration (209)25 Sep 202200:17:05

Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk.

Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about:

  • The benefits of interconnected systems
  • The immutability of data and how it applies to distributed ledger technology
  • Frank’s experiences of scaling up Inari
  • Plans for partnerships and funding
  • Frank’s experience as a professional gamer and how it makes him a better entrepreneur

More InsTech content featuring Inari is available on the company’s member profile page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms
  • List some of the advantages of implementing interconnected systems for organisational practices
  • Summarise the key factors organisations in the insurance industry need to consider when looking to scale up

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Joe O'Connor, RDT: Claims, Customers and Composition Engines - Why Orchestration is the Key (307)16 Jun 202400:23:52

Is your insurance technology up to speed?

This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play."

Key talking points include:

  • RDT’s transition from traditional software to managed service and SaaS.
  • Expanding scope beyond the traditional focus on motor and niche insurance sectors.
  • The impact of claims inflation and degradation of claims handling skills.
  • The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes.
  • The importance of ecosystem integration and selective platform partnerships.
  • What specialty insurance can learn and leverage from prior investment in technology for the general insurance market. 
  • Future directions for RDT, including expansion into specialty insurance markets.

Useful links

RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Understand the issues facing claims professionals and the role that technology and automation can play. 
  • Identify why data and platform ecosystems are so important and how to set about building them. 
  • Explain the power of orchestration in automating tasks and multi-platform composition

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sid Jha: Founder & CEO, Arbol: Bringing efficiency, transparency and access to climate risk transfer (208)18 Sep 202200:36:38

Arbol provides parametric climate and weather risk management solutions for sectors such as agriculture, energy, maritime and hospitality.

Siddhartha Jha, Arbol’s Founder, CEO and Chairman, joined Matthew Grant and Henry Gale to discuss how his experience of commodities trading helped inspire Arbol, how he built a company and a product and how it is addressing the needs of its customers with climate risk transfer.

Talking points include:

  • Insuring cotton gins against low yields
  • Combining parametric and traditional property insurance in Florida
  • Applying parametric triggers to reinsurance on an individual property level
  • How Arbol’s parametric captive programme offers analytics and insurance to corporates
  • The recent acquisition of Oasis Hub and how it will enrich Arbol’s dClimate network

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the ways in which commodities trading experience can benefit the insurance field
  • Describe the key differences between parametric and traditional property insurance, and where these can be combined effectively
  • Summarise what a parametric captive programme entails and its benefits for corporate organisations

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 208 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

 

Hemant Shah: Co-founder and CEO, Archipelago: Curing the property pain chain (207)11 Sep 202200:46:46

Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million.

Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year.

Talking points include:

  • How Archipelago is working with companies to collect information about properties for insurers and brokers
  • Issues associated with matching loss history data to exposure data
  • How exposure data is described, validated and standardised
  • The potential role of intelligence augmentation and the process behind implementing machine learning
  • How ESG requirements are changing resilience reporting

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the methods used by organisations to source relevant property data
  • Explain the potential disparities between loss history data and exposure data
  • Describe how technological implementations such as intelligence augmentation are aiding property insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Judith Ellison: Climate Commercial Lead, JBA Risk Management: Assessing future flood risk globally (206)04 Sep 202200:18:30

JBA Risk Management provides catastrophe models, flood maps and analytics worldwide to the insurance, financial, property and international development sectors.

Judith Ellison, the Climate Commercial Lead at JBA Risk, talks to Matthew about the challenges of meeting multiple demands from different clients and sectors, the importance of working with academics and industry specialists and how standardisation across the industry will increase resilience.

Talking points include: 

  • How JBA Risk can provide future flood risk data across the globe
  • Understanding uncertainty in the context of different scenarios and timelines
  • How regulation drives innovation and the impact that new reporting requirements will have on the insurance industry
  • How Flood Re supports insurers and what drives the insurance industry to continue providing premiums and insights on flood risk
  • The benefits of having a partner strategy and which companies JBA Risk is working with

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the relevant metrics and resources used by insurers when assessing flood risk
  • Summarise what the new reporting requirements are and how insurers will be impacted by these changes
  • Describe the current insurance practices that would benefit most from standardisation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 206 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Martin Samworth & Seth Rogers: RE5Q: New sources of property data - beyond insurance (205)28 Aug 202200:23:14

Finding comprehensive sources of data for property underwriting continues to be a challenge around the world. Companies such as RE5Q are tapping into data sources previously unavailable to insurers and creating new analytics.

Join Matthew Grant as he talks to CEO Martin Samworth and CTO Seth Rogers about how the company is using its experience in real estate to tackle some of the hardest problems when finding verifiable and timely information for insurers, along with case studies and client examples.

Topics discussed include:

  • New sources of hazard around the world
  • The convergence of real estate and insurance
  • Exploding sawmills
  • Building powerful AI engines
  • Getting the data in the hands of the underwriters

More information at https://www.re5q.com/ - and don’t miss the special offer at the end of the episode!

More InsTech content featuring RE5Q is available on the company’s member profile page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the current challenges faced within insurance when sourcing the relevant data for property underwriting
  • List examples of how experience in the real estate industry has aided the property underwriting process
  • Describe how AI technology is being implemented to generate relevant analytics for insurers in the property space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 205 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Kristofer le Sage de Fontenay: Vice President, Insurance Leader UK, Capgemini: Innovation, integration and culture as core competence (204)21 Aug 202200:27:51

Capgemini is an information technology services and consulting company partnering with businesses to develop innovation and integration solutions.

Matthew talks to Kristofer le Sage de Fontenay, the Vice President, Insurance Leader UK, to discuss the importance of company culture, the benefits of being technology agnostic and what this means in practice for Capgemini’s data capabilities. You will also discover some lessons on insurance and technology innovation from experiences of farming in extreme conditions.

Talking points include:

  • What a system integration company does and what differentiates Capgemini
  • How Capgemini is working with partners such as Guidewire and Duck Creek
  • How to foster talent and develop higher performers quickly
  • How Capgemini is managing sustainability and taking actions to reduce its carbon emissions

More InsTech content featuring Capgemini is available on the company’s member profile page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define what it means to be a technology agnostic business
  • Explain the role of traditional system integration companies during the implementation of new platforms
  • List some of the different actions that can be taken to reduce carbon emissions as a technology partner

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 204 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Steve Pretre: Partner, World Innovation Lab: Investing in innovation around the world (203)14 Aug 202200:35:39

World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US.

Matthew was joined by partner Steve Pretre.

Talking points include:

  • The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies
  • Growth in embedded insurance and low code, and the implications this has on data sharing
  • How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments
  • What federated learning for machine learning means in practice
  • The Tokio Marine fund for seed and early-stage companies
  • Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some innovative opportunities emerging for investors in the insurance space
  • Explain why low-code platforms have gained traction within the insurance industry
  • Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

From underwriting to claims - taking the pain out of payments (202)07 Aug 202200:26:18

In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE InsureTech), Freddy Macnamara (Cuvva), Daniel Poole (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.   Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision.

Talking points include:

  • Understanding why getting payments right must be a strategic priority for insurers
  • How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays
  • Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs
  • How Tik Tok can generate underwriting returns and effective marketing strategies for insurers
  • Who ICE InsureTech is partnering with and how its digital services are being integrated

More InsTech content featuring Mastercard is available on the company’s member profile page.

More InsTech content featuring Stripe is available on the company’s member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List examples of payment technologies being platformed by software providers, with some use cases
  • Summarise the processes that contribute to complexity within the insurance ecosystem
  • Describe the role of parametric and embedded insurance in the processing of payments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Making payments frictionless - from cashless to cardless (201)31 Jul 202200:28:00

Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area.

In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polyblank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse).

Talking points include:

  • Why payments are so critical to insurers
  • What consumers really want
  • How Mastercard data is being used to create parametric insurance products
  • Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers
  • The role of TikTok in promoting insurance applications
  • Virtual cards - what they are and who is using them

More InsTech content featuring Mastercard is available on the company’s member profile page.

More InsTech content featuring Stripe is available on the company’s member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems
  • Summarise the properties of a virtual card and its modern benefits for consumers
  • List some of the ways in which the insurance industry is utilising social media in its practices

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The Partners’ summertime summary (200)24 Jul 202200:25:56

On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself.

Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada.

Talking points include:

  • Good news on funding for early-stage companies from the Amsterdam DIA conference
  • An overview of our Risk Exchange report
  • Our real-life insurance stories
  • Celebrating our podcasts guest with the “1,000 fans awards”
  • Our expanding sub-communities for founders, people in marketing, ESG and parametric

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the recent insurtech developments within the industry and where there is potential for growth
  • Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners
  • List some of the funding opportunities for early-stage insurance companies and how these are accessed

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Henry Gale’s midweek special: What it’s like to be a young person in insurance (199)20 Jul 202200:42:19

Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance.

Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith, Quantexa; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the entry points and potential careers paths within the insurance industry for young people
  • Summarise the common digital practices already implemented by insurers, and where these can be improved 
  • Identify some of the barriers faced by young people within the industry, and how these can be overcome

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jonathan Liddell, Mitiga & Wiebke Cundill, HDI Global SE: On-demand climate risk analysis for the future (306)09 Jun 202400:31:40

Is climate risk a part of your analysis?

On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landscape of climate risk management for various industries. One such asset is Mitiga’s platform EarthScan.

Joining Matthew is Wiebke Cundill, Senior Risk Engineer at HDI Global SE and Jonathan Liddell, Customer Success Lead at Mitiga.

Key talking points include:

  • How EarthScan can help customers understand the risks posed by climate change
  • The transition from focusing just on natural hazards to climate risk
  • Downscaling data into an asset class
  • Business as usual, Emissions peak in 2040 or Paris-aligned future?
  • Mitiga helps HDI move into the future 
  • How HDI offers site specific assessment of climate risks - from site to consulting and adoption
  • Importance of trust and collaboration
  • Understanding EarthScanTM

You can listen to our past episode with Dr Verena Brenner from HDI TH!NX here and find out more about HDI’s climate risk reporting services here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Specify why granularity of data is important when it comes to understanding and modelling future climate risks
  • Explain why insurers cannot simply rely on past data when considering resilience toward climate 
  • Identify what types of future has Mitiga modelled, what are their differences and why are all three of these scenarios important

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 306 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Richard Cutcher: Executive Producer, Global Captive Podcast: What is a captive and the new opportunities for innovation (198)17 Jul 202200:31:21

If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying. 

In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic).

They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics.

Other talking points include: 

  • How captives are regulated

  • Examples of companies using captives 

  • Data and analytics that are being used by captives from companies such as Arbol

  • Recommended podcast episodes from the Global Captive Podcast

You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define the role of 'captives' in the insurance industry and how they are regulated
  • List some examples of the relevant data and analytics of interest to captives
  • Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Stephen Lathrope: Global Head of Insurance, ICEYE: Real-time monitoring from space - fast, accurate and persistent (197)10 Jul 202200:43:59

ICEYE delivers what it calls “persistent monitoring capabilities for any location on earth” using synthetic aperture radar satellites. ICEYE’s data can be collected day or night and through cloud cover.

Its constellation of 21 satellites enables it to capture images before, during, and after a flood event multiple times a day.

Stephen Lathrope is the Global Head of Insurance for ICEYE and joined Matthew to discuss how ICEYE is expanding its offering from floods and into other natural perils, its ability to acquire information and the benefits of the geospatial platform.

Talking points include:

  • What synthetic aperture radar is and why it is important
  • The advanced field testing happening to enable insights and imaging of wildfires
  • How the team at ICEYE delivered data within 24 hours following the floods in Queensland
  • How the company works with partners including Arturo, AXA Climate, Swiss Re and EigenRisk
  • How its data is acting as the trigger point in parametric insurance services

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define 'synthetic aperture radar' (SAR) and the benefits of using this for data collection
  • Describe the process of capturing and delivering insights and imaging following natural catastrophes
  • Summarise the relevance of SAR satellite data for the parametric insurance space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 197 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Gijsbert Cox: Industry Leader Insurance EMEA & APAC, Appian: Connected insurance: achieving speed and scale (196)03 Jul 202200:27:02

With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation. 

Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years.

Talking points include: 

  • Appian’s workflow, process mining capabilities and flowchart concept
  • How the low-code platform is distributed, taught and integrated 
  • How they worked with Aviva to provide Robotic Process Automation
  • Takeaways from the Forrester report on the economics of low code and application installation
  • Overcoming the challenges of streamlining technological business practices and connecting data

Connected Insurance with Appian

  1. FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations
  2. GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile

More InsTech content featuring Appian is available on the company’s member profile page

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe what the technology gap in insurance is and explain what closing it would mean for the industry
  • Summarise what low-code means and why organisations might choose the route of low-code applications
  • Identify the challenges of streamlining technological business practices and connecting data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Andy Greff: CEO, Plnar: Measuring loss remotely, cheaply, easily (195)26 Jun 202200:28:51

Plnar’s technology platform allows users to capture detailed property and loss information on their phones, with the data being used by insurers to support underwriting and claim processes.

Matthew speaks to CEO Andy Greff about how images captured remotely by policyholders are providing new insights on property characteristics, speeding up claims by removing the need for a home inspection and Plnar’s plans for further expansion. 

Talking points include: 

  • The importance of creating digital measurements when performing remote claims assessments
  • How Plnar evolved during Covid-19 
  • The importance of the policyholder and the role of “digital desk adjusters” in effective use of the system
  • How developments in Artificial Intelligence enable essential loss details to be picked up when producing images from mobile phones
  • 'Intelligent augmentation' vs Artificial Intelligence
  • How Plnar is working with partners including CoreLogic

Plnar is one of the companies featured in the InsTech report, Property Remote Claims Assessment: the 40 Companies to Watch, which is available to download on the InsTech website.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the core necessities for insurers when performing remote claims assessments
  • Define a 'digital desk adjuster' and their role in an insurance organisation
  • Compare the benefits and challenges of implementing intelligence augmentation and artificial intelligence approaches

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 195 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Nick Martin: Portfolio Manager, Polar Capital Global Insurance Strategy: Why a get rich slow approach works best when investing in insurance (194)19 Jun 202200:36:04

Matthew talks to Nick Martin, Portfolio Manager of the Polar Capital Global Insurance Strategy to learn about the characteristics of successful insurers - with a focus on established companies. 

Talking points include:

  1. How leading insurers are using innovative technologies
  2. The significance of ESG, climate and cyber in both underwriting and investing
  3. Observations about the performance of insurtech companies that are trading on the public markets
  4. The power of compounding in investment and life in general
  5. Attracting talent into insurance
  6. Nick's personal view on the future of insurance and innovation 

Polar Capital have asked us state that past performance is not a guide to or indicative of future results.

More InsTech content featuring Polar Capital is available on the company’s member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List some of the latest technological practices being implemented by leading insurance companies
  • Explain the process of a compound interest investment and its benefits
  • Summarise the key performance indicators observed for insurtech companies trading on the public markets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 194 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Isabelle Santenac: Global Insurance Leader, EY: Breaking the mould - technology, talent and transformation (193)12 Jun 202200:24:56

Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent.

The conversation covers the importance of 'human capital' to support automation and communicating career opportunities to people with digital and technology backgrounds.

They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance.

Talking points include:

  • The importance of diversity and inclusiveness
  • How to get younger workers interested in insurance
  • Consumer expectations - why ESG matters
  • The growth of ecosystems and open insurance
  • Legacy investment vs greenfield development

You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook.

More InsTech content featuring EY is available on the company’s member profile page on our website. 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Explain the importance of ESG for insurers and some of the opportunities emerging within this space
  • Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome
  • Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 193 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Mia Vioulès, AXA Climate & Robert Schablik, CoreLogic: Hailstorm parametric insurance - an innovation success story (192)05 Jun 202200:39:19

One of the strengths of using parametric insurance for climate-related perils and events is the ability to offer an immediate payout to policyholders who can’t afford to wait for financial assistance.

AXA Climate Underwriter Mia Vioulès and Robert Schablik, Associate Vice President, Head of Global Risk Management Sales at CoreLogic, join Matthew to discuss how the two companies are providing parametric insurance for property damage and business interruption caused by hailstorms.

The conversation covers how the technology behind the product works and the pain points being solved by parametric insurance.

Talking points include:

  • The data and triggers being used in CoreLogic’s hailstorm model
  • Using parametric to overcome traditional barriers to underwriting hail
  • Educating buyers on the potential of parametric insurance
  • Working with clients and brokers to build appropriate coverage
  • How the AXA Climate School helps clients understand their climate change exposures

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information and content from AXA XL and CoreLogic are available on their respective InsTech member profiles pages.

The InsTech report mentioned in the episode, ‘Parametric Insurance in 2022 - the 150+ companies to watch’, will be released on Tuesday 14 June. The report is free to InsTech members and we are offering a 50% discount code to non-members who register before 14 June.

If you would like to get regular updates on parametric insurance and climate-related risk developments, sign up to our Parametric Post and Climate Risk newsletters.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Discuss some of the typical pain points from climate-related perils and how parametric insurance offers a solution to those
  • Identify the relevant data and information needed to build effective hailstorm models
  • Explain the importance of companies understanding their climate change exposures

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 192 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Neil Eckert: Founder & Chairman, IncubEx: A career as a pioneer in insurance and climate change (191)29 May 202200:25:36

Neil Eckert is a serial entrepreneur and pioneer in many areas of insurance and beyond.

He was an early advocate for the benefits of digital innovation and had the vision to predict the need for companies to manage their exposure to carbon almost 20 years ago.

Neil joins Robin to discuss how the insurance industry has changed throughout his career, how to recognise and respond to new opportunities in the climate space and his current work as Chairman of IncubEx and Conduit Re.

Talking points include:

  • Why the insurance industry is so reluctant to be truly digital
  • Why he believes insurance is inextricably linked with climate change
  • The genesis of IncubEx as an iteration of a carbon trading platform
  • The role of carbon credits for insurers
  • Where the next big opportunity in insurance lies

Matthew's article, 'Data Disasters and Career Limiting Catastrophes' is available to read on LinkedIn.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the benefits and barriers to implementing digital operations within insurance practices
  • Explain the relevance of carbon emissions and carbon trading to the insurance industry
  • List some of the potential opportunities available for insurers within the climate space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 191 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Kumar Dhuvur: Co-founder & Head of Product, Zesty.ai: Making climate risk insurable (190)22 May 202200:39:03

Zesty.ai uses aerial imagery and artificial intelligence to assess the potential impacts of wildfires and other climate-related events on individual properties.

Kumar Dhuvur, Co-founder and Head of Product, joined Matthew to discuss how the company helps insurers to understand climate risks and how personal experiences of wildfires in California led to the creation of Zesty.ai’s wildfire risk insights.

Talking points include:

  • The data sources being used to build risk models
  • The benefits of assessing risk on the property level
  • Using visual tools to help underwriters investigate property risks
  • How Zesty.ai keeps up to date with structural changes to properties
  • Making claims processing less wasteful

You can get more information on the InsTech member profile page for Zesty.ai.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information on our next event, Making Payments Pay: Making the Most of Payments Technologies, is available from our Events section.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe how data and models are being implemented within the insurance industry to help mitigate climate risks 
  • List some of the visual tools available for underwriters to assess property risk, explaining their benefits
  • Summarise the ways in which insurers can allocate resources more efficiently when processing claims

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 190 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Garrett Koehn: President, CRC Brokerage: Wholesale broking, innovation and investment (189)15 May 202200:28:16

Garrett Koehn is President at CRC Brokerage, and he is also an active investor, mentor and forward thinker on topics such as crypto, cyber and parametric.

He joins Matthew to discuss the emerging trends in risk, investment and insurance. We find out about wholesale broking and the appetite of traditional markets for new risks.

Companies discussed include Ensuro, AgentSync, Zenefits, Evertas, Stere.io, Beazley, and Lloyd's.

CRC Group is one of the largest wholesale insurance distributors in the US. Its insurance offerings and practice groups include commercial property, casualty, professional lines, construction, energy, healthcare and hospitality.

Talking points include: 

  • How companies are valued and the problems of overvaluation
  • The role of cryptocurrencies in investment and insurance
  • Finding new asset classes to insure
  • The impact of climate change regulation, reporting requirements and opportunities arising from the changes

You can get more information on the InsTech member profile page for CRC Group.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information on the InsTech event, Making Payments Pay: Making the Most of Payments Technologies, is available on our website. 

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define the role of wholesale insurance brokers in the relationship between clients, brokers and insurance companies
  • Identify what investors and insurers need to consider when navigating around cryptocurrency market trends
  • List some of the opportunities arising within the insurance industry due to climate change regulation updates

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 189 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

 

Jonathan Gonzalez, Co-founder & CEO: Raincoat: Exploring Truth, Fair and integrated parametric insurance (305)02 Jun 202400:30:54

In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair. 

Watch this space for some very exciting episodes coming up.

Key talking points:

  • Importance of iteration and scaling 
  • Parametric should be looked at as a tool
  • The connection to smart contracts and parametric
  • What is ‘truth’ in insurance?
  • What is ‘fair’ in insurance?
  • The key to successful integration
  • How much human intervention goes into running the model
  • Evolving role of brokers 
  • The openness of the insurance industry to new solutions

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Describe the connection between smart contracts and parametric and why this is important
  • Explain the difference between ‘truth’ and ‘fair’ in insurance
  • Identify how the role of the broker can evolve when it comes to parametric insurance and its integration

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 305 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Elizabeth Jenkin: CEO, Nimbla: A career in insurance - how to lift as you climb (188)01 May 202200:28:50

Elizabeth Jenkin is the CEO of Nimbla, Co-founder of the women's network "Lift as you Climb" and is on the boards of Gallagher, Fidelis and the Women's Football Association. She joins Robin to discuss why she left her 20-year career as a broker with Aon and RFIB to join a start-up, how brokers and insurers differ and the importance of curiosity. 

Talking points include: 

  • The importance of the voice of the customer
  • Factors that enable a company to scale effectively
  • Embedded insurance
  • What a good partner looks like
  • Their 5-year tie-up with Accelerant
  • Taking inspiration from role models and mentors

You can also get more information on the InsTech member profile page for Nimbla.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the relationship between brokers and insurers, and some key differences in their practices
  • Identify the factors a company needs to consider when looking to scale its business in the insurance industry
  • Describe how companies can collaborate effectively with customers to enhance the quality of their offering

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 188 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

 

Ben Huckel: Co-founder & CEO, Send Technology: Composable technology - helping underwriters do what they love (187)24 Apr 202200:24:57

Send Technology is a software company founded in 2017 that has developed a connected workbench that enables insurers, brokers and MGAs to automate, streamline and optimise its operations.

It has recently entered its scale-up phase and secured major clients such as Renaissance Reinsurance and Bowhead Specialty.

Send Technology’s Co-founder and CEO, Ben Huckel, joined Matthew to talk about the importance of companies using the right technology, the benefits of leading with a service rather than a product and the advantages of providing a software service that is tailored to clients’ needs.

Talking points include: 

  • What Ben has learned from implementing major systems for insurers in the past
  • How the cloud-based commercial insurance platform, Send Connect, has evolved to prioritise integration, adoption and speed and what this means for underwriters
  • The importance of flexibility in software and how it provides insurers with resilience against dynamic markets
  • The role of low code and no code tools
  • How Send Technology plans to incorporate additional functionality such as integrated pricing doctrines and delegated authority to its Underwriting Workbench to support pre and post buying businesses

You can find the demo discussed in the episode here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define some of the functions of modern underwriting technology and their advantages for underwriters
  • Identify the specific considerations a company needs to make when looking to select new insurance technology
  • Summarise how insurers can prepare for the challenges of dynamic markets through the implementation of software

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 187 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

John-Isaac Clark: CEO, Arturo: Property insights from above (186)17 Apr 202200:47:14

Arturo delivers on-demand property data using multi-source imagery and provides AI insights for damage assessment after a catastrophic event.

John-Isaac "JC" Clark, the CEO of Arturo, speaks to Matthew about how Arturo's information is used. They cover how satellites collect data, what underwriters are doing with it and how he expects this to evolve as innovation progresses.

Talking points include:

  • How American Family is producing a technology company from its innovation team
  • The sourcing and accuracy of information used in the lifecycle of an insurance policy
  • What data do satellite and aerial images capture and how they are used to produce insights
  • Use cases of drones and aircraft in the property and casualty markets
  • Examples of who they partner with and why
  • How insurers in the US, Australia and Japan are using Arturo's data

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise how insurers source the relevant information for insurance policies
  • Describe how satellite and aerial images capture data, and how underwriters use the insights this data produces
  • List some cases of drone and aircraft use in damage assessment, and the advantages for the property and casualty markets

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 186 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jeff Radke: Co-founder & CEO, Accelerant: Growing the MGAs of the future (185)10 Apr 202200:47:59

Traditional insurers’ minimum premiums, small transactions and subsequent inability to absorb clients’ portfolio volatility leave MGAs vulnerable.

Accelerant provides insurance capacity, technology and investment for MGAs in property and casualty insurance.

Jeff Radke, Co-founder and CEO of Accelerant, speaks to Matthew about the role of Accelerant in championing the latest technology and supporting individuals. They cover the support MGAs get from being members of Accelerant and address the problems that specialty commercial underwriters face and how to tackle them. They also discuss how to handle a remote, global business in the age of working from home and the war for talent.

Talking points include:

  • What MGAs should focus on when building capacity
  • The benefits to MGAs of being a member of a company that has a large, diverse portfolio as opposed to a traditional, monolithic insurance company
  • The growth potential of intermittent and embedded coverage
  • The power of algorithmic underwriting and the prerequisites to make it work
  • How different brokers are evolving and their willingness and ability to handle new technology
  • The importance of energy, enthusiasm and experience in Accelerant’s business model
  • Emerging threats of inflation and what pushing higher deductibles back to policyholders could mean for insurers

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • List the benefits a company with a diverse portfolio has over traditional insurers, and why these would be advantageous to MGAs
  • Describe the ways in which technology is advancing traditional insurance processes (such as algorithmic underwriting)
  • Summarise how insurers can prepare for the rising threats of inflation and the impact this will have on policyholders

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 185 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robert Le: Fintech Analyst, PitchBook: The facts and figures - tech companies to watch (184)03 Apr 202200:36:04

PitchBook is a financial data and software company that provides insights on private and public markets to help clients better evaluate opportunities.

Robert Le, a Fintech Analyst at PitchBook, talks about how it gathers, defines and categorises different sources of information in its databases. He reviews what public market investors expect from insurtech and established technology companies and discusses the insurance areas where he is seeing opportunities emerge.

Talking points include:

  • How investors rate risk-taking entities (MGAs and insurers) compared to technology companies licensing products
  • The potential opportunities to assess cyber insurance risk
  • Recent developments in pet insurance, including marketing trends, social changes following Covid-19 and recent technological advancements in the area
  • Use cases today for blockchain in insurance
  • Some companies Robert has been following

As a special offer to friends of the InsTech London podcast, PitchBook is offering a preview of their 2021 Annual Insurtech Report.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Describe the ways in which insurtech companies can appeal to public market investors
  • Identify some of the emerging opportunities within insurance such as cyber insurance risk
  • Summarise how the pet insurance market has developed as a result of recent social and technological changes

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 184 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jonathan Gonzalez: CEO & Co-founder, Raincoat: The parametric company solving the protection gap at scale (183)27 Mar 202200:27:47

While weather-related catastrophic events are on the rise, insurance policies and federal aid are still inaccessible for many globally.

Jonathan Gonzalez is the CEO and co-founder of Raincoat, a platform to support insurers in the development and distribution of parametric insurance solutions for consumers in at-risk countries and regions.

He joins Matthew on Podcast 183 to explain how scalable parametric insurance products are helping to reduce the protection gap, Raincoat’s consumer-focused approach, and tailoring solutions to tackle relevant climate risks in different areas of the world.

Talking points include:

  • How Hurricane Maria inspired Jonathan to launch a company
  • How he used his software background to build Raincoat
  • What is needed to successfully collaborate with insurers 
  • The indices used to measure perils and how various data sources are handled 
  • The importance of regulation in the application of parametric insurance

You can get more information about Raincoat on the company’s InsTech London member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise what the protection gap is and the role of parametric insurance products in reducing this

  • Understand how various indices and data sources are used to measure risk

  • List some of the relevant climate risks in different areas of the world and some solutions to mitigate against these

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 183 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Joan Cuscó, MAPFRE & Nicolas Monsarrat, Accenture Health: Digital health in 2022 and the implications for insurers (182)20 Mar 202200:27:27

The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour.

Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers.

Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry.

Talking points include:

  • Transitioning to digital - insights from the UK, US, France and Germany
  • Providing more value from personalised health data
  • The role of blockchain in building trust
  • Using digital twins to model and learn
  • Why ecosystems and partnerships are the way ahead

More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com.

You can also get more information about MAPFRE from the company’s InsTech London member profile page.

The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Outline how to transition to digital and the value of personalised health data
  • Define what a digital twin is and how it can increase efficiency
  • Describe the potential future of health insurance and its important elements

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Rich Sorkin: CEO & Co-founder, Jupiter Intelligence: The climate change risks that can’t be ignored (181)13 Mar 202200:35:33

Jupiter Intelligence has achieved rapid growth since its launch five years ago and is now providing analytics on the impact of climate change to insurers, governments, and corporations worldwide.

CEO and Co-founder Rich Sorkin joins Matthew to discuss how his experience of extreme weather events motivated him to launch the company.

Their conversation covers the products and services Jupiter offers, how clients are using its data, and why it is vital that insurers track the long-term impacts and risks they face from climate change.

Talking points include:
  • Using data to understand physical and financial portfolio risk
  • Duration mismatch - why planning for the future matters
  • Regulation and reporting - the impacts for insurance
  • The lessons insurance can learn from banking
  • Scaling at speed - building the right team and products

Jupiter Intelligence was featured in the InsTech London report, Climate Change Risk Regulation and Measurement: 22 companies to know, which is available as a free download.

You can also get more information about the company on the Jupiter Intelligence InsTech member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Understand some of the long-term challenges faced by the insurance industry as a result of climate change
  • Define duration mismatch and how important it is for insurers to factor this into business plans
  • Identify some of the products and services available to help insurers mitigate the risks of climate change

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 181 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Paul Templar: CEO, VIPR: Data - seen it, clean it, sort it (180)06 Mar 202200:28:33

Data has never been so important or abundant in insurance but finding the right information is still a major challenge for insurers.

That has led to opportunities for companies like VIPR, which is providing extraction and ingestion solutions to help standardise data from third parties and creating analytics to improve underwriting accuracy.

CEO Paul Templar joins Matthew on Podcast 180 to discuss how brokers and insurers are using VIPR’s data and analytics platform to manage data, getting information flowing efficiently across the market, and how VIPR is looking to scale with the help of private equity.

Talking points include:

  • Improving communication between insurers, brokers and clients
  • Using the cloud to improve data access and processing efficiency
  • Producing new underwriting insights through improved processing
  • APIs, portals and making technology work
  • Working with clients to drive product direction

VIPR was featured in the InsTech London report, Data Extraction and Ingestion: The 40 companies to watch in 2021, which is available as a free download.

You can also get more information on the InsTech member profile page for VIPR.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the challenges for insurers in collecting relevant information and how these contribute to inefficient underwriting
  • List the benefits data and analytics platforms have on improving processing efficiency
  • Identify the role of clients in helping insurers to direct and implement new products

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 180 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Alex Hearn: Founder & CEO, Slipcase: Information that matters and insights that inform (179)27 Feb 202200:32:25

Alex Hearn, founder of insurance news and insights platform Slipcase, joins Matthew on Podcast 179 to share his experience of growing a successful business.

Formerly a broker at Willis, Alex left the company to develop a digital environment to connect insurance industry professionals. The result, Slipcase, is now an established platform collating and sharing information from insurers, brokers, and service providers to 160,000 users worldwide.

Alex and Matthew discuss the process of building the company, the technology behind the platform, and the insurance content that is capturing users’ attention.

Talking points include: 

  • Establishing a product market fit and knowing when to pivot
  • Building a quality proposition for corporate clients
  • What users want - tracking behaviour to establish trends
  • How the pandemic changed consumption habits
  • Podcast or press release - the popularity of different content formats

More information on Slipcase is available from slipcase.com and you can contact Alex on LinkedIn.

The article mentioned in the podcast, InsurTech freefall – don't look down, is available here.

Our latest report, Climate Change Risk Regulation and Measurement: 22 companies to know, is available to download from our website

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise some of the potential ways to establish a new business within a product market
  • Identify the key interests for consumers of insurance content and the impact of the pandemic on consumption habits
  • Describe and compare the key advantages for consumers of insurance content between different content formats

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 179 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

How insurers are overcoming underwriting challenges in 2024 (304)26 May 202400:25:17

Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor…

At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed. 

We all know streamlining underwriting processes and optimizing data intake & routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem?

Hear from Patrick Gallic at Tokio Marine HCC, Georgeanna Munger at Allianz Commercial, and Brad Craner at Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better.

Key talking points include:

  • What are the current challenges underwriters are facing 
  • How is technology addressing these issues
  • The dichotomy between late-career and early-career underwriters - what can be learnt from this
  • Technology adoption is an evolution
  • Is too much data the problem? 
  • The ‘art v science’ of underwriting 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Specify why implementing best practices for underwriting is important
  • Identify reasons why unstructured data is such a problem and can it be solved
  • Summarize what the ideal form of technological integration can look like for an underwriter and how it could possibly repurpose their time

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 304 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Dr Tim Farewell: Science and Communications Director, Terrafirma, a Dye & Durham Solution: Cracks and collapse – the risks beneath your property (178)20 Feb 202200:35:38

Thousands of UK property claims are made every year related to unseen perils below ground, with climate change already increasing the risks facing homeowners and insurers. Dr Tim Farewell is the Director of Science and Communications at Terrafirma, a Dye & Durham Solution, and one of the UK’s leading authorities on ground risks. He joins Matthew on Podcast 178 to discuss what is causing the problems, and how Terrafirma provides data to help insurers understand portfolio risks from subsidence, mines and voids, sinkholes, and coastal erosion. Talking points include:

  • The science behind different ground risks
  • The most common causes of subsidence and sinkholes
  • How insurers are using Terrafirma data for assessing risks and claims
  • The effect of climate change on ground risks - today and in the future
  • Emerging technologies and tracking ground movement from space

You can find out more about climate risk and the work Terrafirma is doing in the next InsTech London report. Climate Change Risk, Regulation and Measurement: 22 companies to know will be available to download from our website from 9am on Thursday 24 February. To keep up-to-date with the latest news and developments in the space, sign up to our new monthly Climate Risk newsletter.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Articulate the impact of climate change on increasing ground risks for property owners and insurers
  • Understand the value of data in ground risk assessment
  • Provide real-life examples of emerging technology mitigating these risks

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 178 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Devin Chawda: Co-founder & CEO, ARMD: Embedded insurance - the next frontier for a serial entrepreneur (177)13 Feb 202200:33:13

Embedded insurance was one of the hot topics of 2021, with a growing number of successful propositions emerging that target potential customers with insurance at the point of purchase. ARMD is one of a crop of new companies putting embedded insurance into action. It offers theft and damage insurance to UK tradespeople purchasing tools through its online shop and supplies IoT sensors to help protect their vehicles.  Co-founder and CEO Devin Chawda joins Matthew to discuss how the technology works, why customers like embedded insurance, and the challenge of building a business and raising funds during Covid-19 lockdowns. Talking points include:

  • Market research and identifying pain points
  • Aligning e-commerce and embedded insurance products
  • Using app technology to expedite digital claims
  • Gathering new data to assess risk and pricing
  • Raising funds via crowdsourcing

To learn more about what embedded insurance means in practice and the potential opportunities, download our 'Insurance: to Embed, or not to Embed' report. 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Summarise the benefits of aligning e-commerce and embedded insurance products to enhance overall customer experience
  • List some of the technological developments allowing better claims experience for embedded insurance products
  • Identify key impacts of the pandemic on the growth of new insurance businesses

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 177 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Ruth Foxe Blader and Matthew Jones: Anthemis: What really matters - the investors’ view (176)06 Feb 202200:45:54

For start-ups and scale-ups, funding is the fuel for growth. But after a record-breaking year for insurtech investment, what can we expect to see in the investment space in 2022? Ruth Foxe Blader and Matthew Jones from venture capital investor Anthemis join Matthew to discuss the current financial markets and the opportunities that are attracting investors right now. Talking points include:

  • Assessing IPO performance and the investment appetite for insurtech
  • What Anthemis looks for from new companies and solutions
  • How new sources of data are creating new product opportunities
  • The growth of embedded insurance and what’s next
  • How to encourage entrepreneur diversity in insurtech

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

  • Define what an IPO is and how it is reflected in an investment's performance
  • Summarise some of the things an investor looks for in a new investment opportunity
  • Identify the developments in the insurance industry that are leading to new investment opportunities

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 176 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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