Art of Dental Finance and Management – Détails, épisodes et analyse

In this episode of The Art of Dental Finance and Management, Art Wiederman, CPA, sits down with Joseph Pennisi, AIA, architect and principal at PepCreative, Inc. With over 30 years of architectural experience and two decades working directly in the dental industry, Joe brings a rare blend of design expertise and technical insight to dental office construction. His deep understanding of spatial planning, ergonomics, and specialized infrastructure has shaped hundreds of dental practices across the country.

In this conversation, Joe shares essential guidance for dentists planning a new build, remodel, or expansion—making this episode a must-listen for practice owners looking to align their office design with their clinical vision.

One of the traits that separate great dentists from good Dentists are their abilities to communicate with patients and to lead a cohesive, happy dental team. Today, Art visits with Jonathan Bonanno who is an Industrial Organizational Psychologist and whose work involves helping dentists to communicate with their patients and also involves the importance of understanding employees needs, providing a psychologically safe and positive work environment. Art and Jonathan discuss what steps a Dentist can take to improve team cohesiveness and efficiency, why calling your team a “family” might not be the best way to refer to them, and how to determine if the “vibe” in your dental office and with your team is off, and how to fix it. Jonathan also explains how to create and promote a positive team culture and why it is important to recognize achievements.

Finally, Jonathan describes several different leadership styles and why there are good, or not so good such as autocratic and democratic leadership, Laissez-Faire leadership, and then two good leadership styles which are Transformational where we inspire and motivate and Servant leadership where we serve the needs of others.

About the Guests

Jonathan Bonanno

Industrial Organizational Psychologist

Jonathan Bonanno is a trailblazing organizational development executive, founder of ZIA, and the visionary behind The Chief Psycho. With a career rooted in psychology, leadership, and talent optimization, Jonathan has redefined what it means to create safe, high-performing cultures—especially in dentistry and healthcare. Known for his bold, no-BS approach and commitment to authenticity, Jonathan supports teams and leaders in unlocking their full potential, integrating psychodynamic insight with practical strategy. Whether he's coaching a DSO, leading a workshop, or hosting his podcast, Jonathan shows up with zeal, heart, and an unapologetic drive to disrupt the norm.

About the Host

Art Wiederman, CPA

Director of Dental Practices

Art specializes in serving dental practices. He oversees a variety of services including accounting, tax compliance and planning, financial planning, retirement planning, and financial practice management consulting. Art’s expertise is not only in taxation issues for dentists, but also in his knowledge of dental practice metrics and benchmarks. Art has the ability to look at a dentist’s statements and identify profit holes in their practice.

In this episode of The Art of Dental Finance and Management, Art is joined by Sameer Bhasin, Vice President of Strategic Alliances at CareCredit, for a conversation about third-party patient financing. They discuss the financial barriers that may prevent patients from moving forward with recommended treatment, and Sameer provides practical advice for practitioners and administrators navigating these uncomfortable conversations — all with the goal of encouraging patients to pursue necessary, life-improving care.

The dental industry continues to consolidate rapidly, providing opportunities for dentists to partner with Dental Support Organizations (DSOs). In this episode of The Art of Dental Finance and Management podcast, Art meets with Chip Fichtner, Principal of Large Practice Sales, to discuss how dentists can accelerate practice growth with an Invisible DSO. Chip explains how larger practice owners can monetize part of their practice without selling all of it. He also explains how it can be done at any phase of a dentist’s career since it’s unrelated to transition planning or retirement strategy. Essentially, dentists retain an ownership interest to benefit from investor resources, which helps retain the value of their practice and allow it to continue to grow.  Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist. Being more strategic in all aspects of your dental practice will lead to increased profitability. https://www.eidebailly.com/industries/health-care/dentists#chatForm

On today's episode of The Art of Dental Finance and Management podcast,  Art meets with Jim Donovan, Partner-in-Charge of the Employee Retention Credit (ERC) program at Eide Bailly. Art and Jim discuss the lessons they’ve learned throughout the process of helping clients maximize funding, as well as how dentists can still take advantage of the opportunity.  Some key points covered in this episode include: • History of the ERC provision • How to qualify  • Timing to receive  • How to calculate and maximize funding • 2021 rules Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist. Request help to see if you qualify and to maximize funding.   https://www.eidebailly.com/erc 

On today's episode of The Art of Dental Finance and Management podcast, Art meets with Eric Vickery, dental coach at All-Star Dental Academy, to discuss the Key Performance Indicators (KPIs) for dentists to grow their practice. Art and Eric review tips on how to best manage their practice and track measurable stats including:  • New patients  • Comprehensive exams  • Write-off rate • Hygiene appointments • Lost time in the schedule • Collection rate vs. production Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist.

On today's episode of The Art of Dental Finance and Management podcast, Art meets with Dennis Kushner, principal of Fordham Road Collaborative Group. Art and Dennis discuss national and global economic issues affecting dentists including: • Inflation • Interest rates • Pandemic challenges • Global influences • Potential tax legislation • National debt • Economic indicators and trends Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist. Being more strategic in all aspects of your dental practice will lead to increased profitability.  http://www.eidebailly.com/dentists