Explore every episode of the podcast UX Soup
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Service Design: Practitioner Stories | 19 Apr 2022 | 00:31:31 | |
This week, Lisa sits down with Serena Nüsing and Stéphanie Krus and their research project “Practitioner’s Stories” where they and their team volunteered their time to examine the needs of the service design community. Listen as we discuss some of their discoveries from the interviews they conducted with other professionals in the field and how the process itself impacted participants and indeed their own roles as service designers. You can follow the team on twitter at @PractitionerSt1 The Practitioner Stories Team Contact Info Angela Orviz, twitter - @Artmadillo Serena Nüsing, twitter - @SerenaNusing Stéphanie Krus, twitter - @StephanieKrus Vinishree Verma, twitter - @Vinishreee Send us your thoughts and comments or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| The Metaverse: A (Virtual and Augmented) Reality Check | 05 Apr 2022 | 00:30:40 | |
Today we really go beyond the buzzwords and discuss in full the buzzword of the year: the metaverse. Chris welcomes David MacQueen from Strategy Analytics to discuss what the metaverse is, why it is, what use cases it enables, how we will interact with it, and why augmented reality is the key to future metaverse adoption. Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| The UX of Job Hunting for UX Jobs | 25 Jan 2022 | 00:22:44 | |
Chris welcomes special guest, UX Soup co-creator, and former co-host Derek Viita. Derek left to pursue other opportunities in 2021, so it seemed fitting to bring him back to discuss the job hunting process. Derek and Chris share their opinions on LinkedIn as a job hunting tool and provide tips on resumes, portfolios, and more. Send us your thoughts on job hunting, or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| The UX Profession | 18 Jan 2022 | 00:27:07 | |
Chris, Lisa, and Diana have been UX professionals for more years than they wish to admit. They have all seen how UX has evolved within organizations, how it is taught, and the lengths to which it has been emphasized. In this episode they discuss the evolution of the UX profession -- both the good and bad. In Condensed Soup, they share their favorite UX project or moment. Send us your thoughts on UX profession, share your favorite moments, or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| CES 2022 | 11 Jan 2022 | 00:30:01 | |
The Consumer Electronics Show in Las Vegas was once again hampered by the pandemic. With Omicron surging, many companies pulled out while others scaled back their presence. Still, there were a lot of interesting developments from CES. Chris, Diana, and Lisa discuss some of the intriguing announcements in AR glasses, haptics, the automotive space, and healthcare, along with the future of CES and other in-person trade shows. In Condensed Soup they discuss each of their favorite CES products. SA reports on CES 2022: Send us your thoughts on CES or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Designing for Inclusion with Martin Ralfe | 04 Jan 2022 | 00:23:26 | |
Lisa sits down with Martin Ralfe from the Royal National Institute of Blind People, the Blind Since Birth Charity, and the Blind Dad Diaries podcast to discuss assistive technology and digital inclusion for the blind and visually impaired. Martin talks about his experiences in working inclusion into the design process as well as his favorite and least favorite assistive tech. Royal National Institute of Blind People SA Research on assistive tech for those with sight loss Send us your thoughts on designing for inclusion or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| 2021 Year in Review | 28 Dec 2021 | 00:24:10 | |
In 2021, UX Soup covered a whole host of topics, from areas we cover at work on a daily basis to ones we chose to cover to show how UX and user-centered principles are all around us. Chris recaps some of the memorable clips from 2021, including interviews with leading UX researchers along with banter from Lisa, Diana, and former co-host Derek covering the user experience in automotive, virtual reality, healthcare, and more. Thank you for listening! As always, you can ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Smart Home Misuse | 21 Dec 2021 | 00:21:59 | |
Smart home cameras, thermostats, locks, and other devices are supposed to make home life easier, but they can be misused in some very dark and disturbing ways. Chris, Lisa, and Diana talk about some of these cases of misuse and how UX researchers and designers can mitigate these situations. Send us your thoughts on the user experience of smart home tech or ask us anything by emailing us at UXSoup@strategyanalytics.com. Strategy Analytics UX Innovation Practice
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| Call Centers and Chatbots | 14 Dec 2021 | 00:22:23 | |
We've all been there. Frustrated on the phone calling a customer service center after pressing "1" for this or "3" for that, only to see we have gone down the wrong path. These types of interactive voice response systems (IVRs) are notoriously annoying. Chatbots are supposed to make reaching customer service better, but have they? Who are they designing these systems for? How can they be made better? Are live text chats with agents better? In Condensed Soup, Lisa, Diana, and Chris discuss the one thing that can make dealing with customer service better. Send us your thoughts on the user experience of videoconferencing platforms or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Interoperability Issues in Healthcare with Irina Bolychevsky | 07 Dec 2021 | 00:30:15 | |
Join Lisa as she sits down for a bumper episode of UX Soup with Irina Bolychevsky, (Director of Standards and Interoperability at NHSx) as they talk about the essential and challenging role of standardization in digital healthcare to combat interoperability issues and how the NHS is taking on the challenge so that digital information can seamlessly integrate across multiple departments, multiple processes, and multiple users. Send us your thoughts on interoperability in digital healthcare or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Designing for Comfort with Dr. Cyriel Diels | 30 Nov 2021 | 00:24:18 | |
A couple of months ago we chatted with Joe Smyth about motion sickness - what causes it, how can we mitigate or recover from it, and also how we could measure it. In this episode we continue the discussion about aspects of passenger comfort, and the fact it will become a key User Experience issue and differentiator in future vehicles. In order to have this conversation, Chris and Diana have invited Dr. Cyriel Diels, deputy director of the Intelligent Mobility Design Centre at the Royal College of Arts in London. Join them to raise your knowledge on this multi-faceted concept! How do you feel about this living room on wheels concept which all the future AV designs seem to be converging towards? Let us know by emailing us at UXSoup@strategyanalytics.com. | |||
| Zoom and its Future | 23 Nov 2021 | 00:23:02 | |
Are people tired of Zoom and other video conferencing platforms after overdosing during the lockdowns? Lisa, Chris and Diana got together to discuss the user experience of Zoom and other videoconferencing services, and how they foresee their future. Make sure you stay for Condensed Soup at the end, when they share some embarrassing experiences they have had using over Zoom, some of the funniest moments on UX Soup. Send us your thoughts on the user experience of videoconferencing platforms or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| In-Air Gestures | 22 Mar 2022 | 00:21:47 | |
In-air gestures have been around for several years, from the Xbox Kinect to some smartphones and automotive. Join Chris and Diana as they discuss the UX of in-air gestures -- the foundational barriers gesture recognition faces, the use cases that consumers want, and issues to consider when designing them. In Condensed Soup, they discuss their favorite experience with in-air gestures. Send us your thoughts and comments on in-air gestures or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Thanksgiving Cooking UX | 16 Nov 2021 | 00:20:52 | |
Thanksgiving is coming up in the US, and that means a lot of cooking for a lot of people. Join Chris, Lisa, and Diana as they look at the user experience of cooking for large groups. What are the special user needs for cooking a great Thanksgiving meal? Is the latest cooking tech meeting these needs? In Condensed Soup, the gang talks about their favorite or least favorite pieces of cooking tech. Send us your thoughts on the user experience of smart appliances or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Equitable Healthcare Design with Dr. Santosh Basapur | 09 Nov 2021 | 00:23:18 | |
Friend of the podcast Dr. Santosh Basapur returns to discuss a new equitable health care design project he is heading up, which tackles the biggest problems in how health care is provided for underserved communities from a UX perspective. Santosh talks to Chris about the progress of the project, methodologies being used, and shares some early anecdotes and findings. Seminar on Equitable Health Care Design Santosh Basapur on UX Soup: Healthcare UX SA research on remote health and wellness monitoring Send us your thoughts on the user experience for healthcare or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Remote Health Monitoring | 02 Nov 2021 | 00:21:53 | |
These are exciting times in digital health, with consumers having greater access to devices that can assess their physical and mental health and medical practitioners having more connected devices at their disposal to prescribe to patients. Lisa takes Chris through the current landscape of remote health monitoring, addressing stakeholder needs, and the main user experience issues faced. In Condensed Soup they discuss the future health monitoring feature which peaks their interest. Lisa's Research on Remote Health Monitoring Send us your thoughts on the user experience for digital health or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Face Swapping, Deep Nostalgia, and Deep Fakes | 26 Oct 2021 | 00:21:00 | |
The genealogy site MyHeritage has a feature where they can animate the pictures of your ancestors, while apps like Tokking Heads and Reface allow you to do the same with any photo. This leads down the dangerous road to deep fakes where you might not be able to tell a true video from a manufactured one. Chris, Lisa, and Diana tackle this topic, discussing the UX of face swapping and photo animating services, the role of UX designers in mitigating misuse, and whether there are additional use cases. In Condensed Soup, they each share the film or use case to which they would swap their faces. Send us your thoughts on photo animating, face swapping, and deep fakes, or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Messaging UX | 19 Oct 2021 | 00:24:40 | |
Communication is primarily done through text, but with so many messaging services being used in different regions for different use cases, there is bound to be fragmentation. Lisa, Diana, and Chris discuss the current state of messaging, the various services they use, and the issues they encounter. In Condensed Soup, they discuss their best and worst messaging experiences. Send us your thoughts on messaging, or ask us anything, by emailing us at UXSoup@strategyanalytics.com. | |||
| Visualisation and Mental Rehearsal with Dr. Anne Isaac | 12 Oct 2021 | 00:20:28 | |
Visualisation and mental rehearsal are training techniques widely used in the sports field to reduce anxiety, build confidence and improve concentration, as well as to overcome potential problems and improve performance. But did you know that these techniques could be used to improve performance in other fields, such as aviation and medicine? Having deeply studied the topic and applied it when she worked with the All Blacks and the New Zealand Olympic Teams, and then with pilots and air traffic controllers around the world, Dr. Anne Isaac is the ideal person to share her knowledge about visualisation, situation awareness and mental rehearsal. Send us your ideas for the application of visualisation and mental rehearsal or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Secondhand Shopping UX | 05 Oct 2021 | 00:23:48 | |
Chris and Diana have had plenty of exposure to online selling, especially with Facebook Marketplace. However, Lisa has some qualms about online selling. Join them to find out what they have enjoyed, especially when compared to other secondhand selling platforms and traditional offline methods, and the nuisances that could be ironed out for an even greater experience. Send us your best, worst or weirdest secondhand shopping experience, or ask us anything, by emailing us at UXSoup@strategyanalytics.com. | |||
| Assisted & Automated Driving with Dr Bryan Reimer (Part 2) | 28 Sep 2021 | 00:19:32 | |
Our interview with Dr Bryan Reimer continues as he talks with Chris and Diana about the challenges of setting realistic targets to globally reduce auto fatalities, how to support drivers to make better moment-to-moment decisions, continuous driving education, and camera based Driving Monitoring Systems. SA Research on Self Driving Vehicles Bryan's call for a collaborative mandate in DMS Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Assisted & Automated Driving with Dr Bryan Reimer (Part I) | 21 Sep 2021 | 00:23:11 | |
New vehicles are increasingly outfitted with advanced technology that is poorly communicated to the consumer and even to the dealer. Chris and Diana sit down with Dr Bryan Reimer from MIT about how mental models of ADAS system designers and users do not overlap. In his opinion -and we at Strategy Analytics agree with him-, we need to work together and we need to use real world data to a greater degree, as they do at the Advanced Vehicle Technology (AVT) Consortium. SA Research on Self Driving Vehicles A model for naturalistic glance behavior around Tesla Autopilot disengagements Driver behavior and the use of automation in real-world driving Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Customer Service UX | 14 Sep 2021 | 00:23:42 | |
Join Chris as he takes Diana and Lisa through his journey of a recent and particularly frustrating customer service experience with an internet provider. Trying not to be overly critical, they point out the positive experiences as well as provide recommendations for where someone in charge of the customer experience across different silos could have saved Chris a lot of time and hassle. Send us your customer service experiences or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Gaming | 15 Mar 2022 | 00:23:29 | |
It is long past due that gaming UX is discussed on UX Soup, so Chris rectifies that by welcoming Chirag Upadhyay, who is an industry analyst at Strategy Analytics focusing on PC and game consoles. They discuss gaming UX trends over the past few years, mobile gaming, and factors that will impact the gaming user experience in the future. Send us your thoughts and comments on gaming UX or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Smart Surfaces and Fabrics | 07 Sep 2021 | 00:23:27 | |
Lisa welcomes Di O'Neill from Strategy Analytics to the podcast to discuss smart surfaces and fabrics. They discuss use cases in automotive, buildings, and healthcare along with key enablers. In Condensed Soup, they share their favorite uses for smart surfaces. Want to talk more about smart surfaces and fabrics? Email us at UXSoup@strategyanalytics.com Strategy Analytics UX Innovation Practice | |||
| Self-Driving Delivery Vehicles with Dr. Myra Blanco | 31 Aug 2021 | 00:22:38 | |
Chris welcomes Dr. Myra Blanco from the Virginia Tech Transportation Institute to discuss human factors and user experience topics with commercial vehicles, including long-haul trucking, delivery vehicles, and drone delivery. They cover automated delivery vehicles as an equity equalizer, accommodating for "technology immigrants", issues with testing self-driving vehicles, and the role that humans will still play with commercial AV's. SA Research on Self Driving Vehicles Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Sports and Human Performance Research with Dr. Rob Gray | 24 Aug 2021 | 00:19:50 | |
UX principles are applied nearly everywhere, including sports. From analyzing human performance data, communicating recommendations to athletes and coaches, understanding skill acquisition, and shifting to user (athlete)-centered training, the field of sports science research has exploded thanks in part to the proliferation of performance tracking technology. Chris welcomes to the podcast Dr. Rob Gray from Arizona State University and The Perception & Action Podcast to discuss how human performance research is changing the world of sports. Question or comments? Email us at UXSoup@strategyanalytics.com | |||
| UX of Banking | 17 Aug 2021 | 00:21:05 | |
Banking has changed enormously over the past decade. With online banks and apps that can do almost anything, how well do they meet user needs? How is the banking experience differ between the US and Europe? In Condensed Soup, Chris, Lisa, and Diana discuss their best or worst banking experience. Want to share your opinion on the user experience of banking and banking apps? Email us at UXSoup@strategyanalytics.com | |||
| Evolving Icons | 10 Aug 2021 | 00:24:00 | |
Icons are all around us in our personal computers and electronic devices to represent functions that we use daily, such as saving a document or attaching a file to an email. The first versions of these icons were created using metaphors or analogies related to the ways the tasks were previously performed, to ease the transition into a more digital framework. However, many of these initial versions could now be replaced to resonate better with current generations of digital users, but why isn't evolving or replacing icons a simple task? How can we ensure that new versions land well with both younger and older generations? Are we getting into an era in which everything is so digital, ethereal, and abstract that it is not possible to create easily recognisable icons? Lisa, Chris, and Diana reflect on this challenging topic that impacts us all. In Condensed Soup, they discuss their favourite or most interesting icon they have come across. Want to share your opinion on icons that should or shouldn't have been replaced? Email us at UXSoup@strategyanalytics.com | |||
| The UX of Everyday Things | 03 Aug 2021 | 00:27:08 | |
We all enjoy those everyday experiences that make our life more pleasant, but we also suffer little annoyances with everyday products and services. Lisa, Chris, and Diana reflect on both the good and the bad, providing suggestions for removing friction points in the things we use frequently. In Condensed Soup, they discuss their most recent memorable experience with non-everyday things. Want to share your everyday positive and negative experiences with everyday things? Email us at UXSoup@strategyanalytics.com | |||
| International Travel in 2021: A Literal User Journey | 27 Jul 2021 | 00:20:29 | |
As vaccination rates increase, travel corridors are slowly opening up. What does international travel look like during this time? Lisa recently traveled from the US to the UK and takes Diana and Chris through a user journey of her journey across the pond. What parts of the process were different? What could be done more efficiently? Would Lisa be open to traveling again? Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Anthropomorphic Agents with Dr Gary Burnett - Part 2 | 20 Jul 2021 | 00:20:25 | |
What are other use cases relatable voice agents could support to improve the in-vehicle user experience? How do researchers conduct studies using anthropomorphic agents? Join Chris, Diana, and Dr Gary Burnett from Nottingham University in part two of their conversation, to find out how relatable agents can minimise driver fatigue and support trust on automated vehicles. SA research on digital assistant usage and satisfaction SA research on voice interfaces and AVs Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Anthropomorphic Agents with Dr Gary Burnett - Part 1 | 13 Jul 2021 | 00:19:23 | |
What are anthropomorphic or relatable agents? What are the challenges researchers and designers face to make them natural? What work still needs to be done? Join Chris, Diana, and Dr. Gary Burnett from Nottingham University, to find out more about those challenges, and in which in-vehicle use cases they best suited to enhance the overall experience of getting from A to B. SA research on voice interfaces and navigation UX Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Motion Sickness in Self-Driving Cars with Dr. Joseph Smyth | 06 Jul 2021 | 00:22:42 | |
How can OEMs design self-driving vehicles so they don't cause motion sickness? This will be of upmost importance with higher levels of automation, even before achieving full automation at Level 5. At some point, the driver will be expected to take control from the vehicle, or may desire to do so. How will it be ensured that the driver is fit to drive? Diana and Chris welcome Dr. Joseph Smyth from the Warwick Manufacturing Group at the University of Warwick to talk about designing, measuring, and regulating the impact that motion sickness may have on human performance. SA research on self-driving cars Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Teaching in the Metaverse with Dr. Gary Burnett | 08 Mar 2022 | 00:28:36 | |
Diana and Lisa welcome back to the podcast Dr. Gary Burnett from the University of Nottingham. Gary started teaching graduate classes on the metaverse, and held their lectures in the virtual world of "Nottopia." Gary discusses the impetus behind Nottopia, how students responded, how social norms developed, and lessons learned along the way. Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Fearsome Experiences and Substitutional Reality with Dr. Paul Tennent | 29 Jun 2021 | 00:23:09 | |
Lisa welcomes back Dr. Paul Tennent from the Mixed Reality Lab at the University of Nottingham for Part Two of their discussion on soma experiences. In this episode they discuss fearsome experiences and substitutional reality, including the gas mask experience, using mixed reality to relive history, and feeding an infinite line of Elvis impersonators. Dr. Paul Tennent and the Mixed Reality Lab at the University of Nottingham UX Research from Strategy Analytics on Mixed Reality Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Soma Experiences with Dr. Paul Tennent | 22 Jun 2021 | 00:18:29 | |
How can users better describe their bodily experiences when interacting with virtual or augmented reality? What happens when their body movements are deliberately misaligned with what they are seeing? Lisa welcomes Dr. Paul Tennent from the Mixed Reality Lab at the University of Nottingham to talk about these soma experiences, including the VR Swing, the Baby Game, and what it would feel like to be an insect. Dr. Paul Tennent and the Mixed Reality Lab at the University of Nottingham UX Research from Strategy Analytics on Mixed Reality Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Is In-Car Radio Dead? | 15 Jun 2021 | 00:24:10 | |
Is listening to the AM/FM radio while driving dead? Diana Franganillo, Director of In-Vehicle User Experience at Strategy Analytics, makes her UX Soup debut and joins Chris in answering this question, discussing what has always set radio apart, UX issues with radio, and what radio needs to do to maintain and grow listenership. In Condensed Soup they reminisce about their favorite memories with radio growing up. SA research on what consumers listen to in the car Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Augmented Reality for Enterprise | 08 Jun 2021 | 00:23:10 | |
Chris welcomes David MacQueen, Executive Director of the Virtual and Augmented Reality service at Strategy Analytics, to discuss use cases and UX issues for enterprise AR applications, including healthcare, manufacturing and the military. They also discuss implications for the consumer AR market and Apple's upcoming foray into AR glasses. Virtual and Augmented Reality service AR Industry and Academia Research Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Google I/O | 01 Jun 2021 | 00:17:11 | |
The annual Google I/O developer event was held May 18-20 and several announcements were made regarding Android 12 and advancements in AI, AR, and other areas. Lisa and Chris discuss the UX impact of these announcements, and in Condensed Soup Lisa talks about how they would enhance her artwork. Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| CHI 2021 | 25 May 2021 | 00:22:03 | |
CHI is the must-see HMI conference every year. This year it was virtual, with the leading academic and industry researchers presenting their latest findings. Lisa talks with Chris about a select few HMI research papers that caught her eye, including ones on self-driving cars, virtual reality for older adults, and creating mHealth apps for veterans and active duty personnel. Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Contactless Payments and Digital Wallets | 18 May 2021 | 00:20:44 | |
Contactless payment systems like Apple Pay and Samsung Pay haven't caught on in the West like they have in China. What UX issues are holding them back? What features might entice them to use them more? Chris and Lisa discuss their recent research on contactless payments and in Condensed Soup, Chris talks about his memorable coffee-buying experience in China. SA research on contactless payments Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Electric Vehicles | 11 May 2021 | 00:19:40 | |
More and more carmakers are committing to electric vehicles in the coming years. Chris and Lisa discuss consumer acceptance of EVs, concerns consumers have, the importance of navigation systems for EVs, and EV-specific HMI. In Condensed Soup the discuss their best or worst EV experiences. Consumer interest in electric vehicles Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Ride Hailing and Other Mobility Services | 04 May 2021 | 00:24:33 | |
Chris welcomes Ben Lundin from Strategy Analytics' Connected Mobility Service to discuss ride hailing, car sharing, bike & scooter sharing, and public transport. They talk about the impact of the pandemic on mobility services, UX issues for mobility, and how self-driving cars fit. In Condensed Soup, Chris and Ben discuss their best, worst, or funniest mobility service experience. UX Research on Mobility Services Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Robotics | 27 Apr 2021 | 00:21:07 | |
Robot vacuum cleaners, robot companions, robot police dogs...robots have been in the spotlight, with new ones appearing at CES every year. In this episode, Lisa and Chris take a look at some of the key use cases and UX issues for robotics. In Condensed Soup they talk about their own favorite use case for them. Research on robotics Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Virtual Reality for Elderly Users | 01 Mar 2022 | 00:23:18 | |
Join Lisa, Diana, and Chris as they discuss research from CHI 2021, where elderly participants co-created a virtual reality platform over a three year period. The team discuss the interesting learnings from this study such as is presence a priority in VR? What value did avatars add to elderly users' experiences of social interactions online and what can we learn from this research effort in the future? In condensed soup, find out the teams' aspirations for their own avatars. Send us your thoughts and comments or ask us anything by emailing us at UXSoup@strategyanalytics.com. | |||
| Interactive Voice Ads | 20 Apr 2021 | 00:20:19 | |
Could I interest you in a free cup of coffee? Advertisements that interact with you via voice recognition are in development. Could these actually work? In what use cases would they be appropriate? What are the UX issues that need to be addressed so that advertisers do not turn off their target customers? Chris and Lisa discuss these topics and more in this week's episode. Research on in-vehicle commerce Research on chatbots Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Co-Creation in Citizen Science | 13 Apr 2021 | 00:23:46 | |
Lisa welcomes Karen Purcell from Cornell University to UX Soup to discuss an ongoing NSF-funded citizen science project where they are co-creating an app for underserved communities to monitor noise pollution. They discuss the challenges faced in taking on such an ambitious project and provide advice for researchers trying to change the way science is done to make it more inclusive. Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Revisiting Distance Learning UX | 06 Apr 2021 | 00:23:43 | |
Renee and Chris from Episode 11 make a return visit to talk with Lisa about what has changed from last time with the user experience of distance learning at the high school and university levels, the challenges they continue to face in meeting the needs of students, teachers, and parents while adhering to policies not written for distance learning, and how much they expect this past year to impact the future of education. Episode 11 - Distance Learning UX: Educators' PerspectivesEpisode 10 - Distance Learning UX: Parents' Perspectives Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||
| Integration of Connected Devices Part Two | 30 Mar 2021 | 00:23:12 | |
UX designers are facing mammoth challenges in designing for a connected world. In part two of this topic, Lisa, Chris, and Derek discuss mental and conceptual models, trust and reliability, and more. In Condensed Soup, they discuss their best or worst experiences with connected objects. SA report on integration of connected devices Questions? Comments? Email us at UXSoup@strategyanalytics.com | |||