UX Soup – Details, episodes & analysis
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🇩🇪 Germany - techNews
04/06/2026#74🇩🇪 Germany - techNews
03/06/2026#55🇩🇪 Germany - techNews
02/06/2026#38🇬🇧 Great Britain - techNews
05/05/2026#95🇬🇧 Great Britain - techNews
04/05/2026#83🇬🇧 Great Britain - techNews
03/05/2026#69🇬🇧 Great Britain - techNews
18/03/2026#100🇬🇧 Great Britain - techNews
17/03/2026#70🇬🇧 Great Britain - techNews
16/03/2026#46🇬🇧 Great Britain - techNews
07/02/2026#79
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See allScore global : 63%
Publication history
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Service Design: Practitioner Stories
Season 1 · Episode 84
mardi 19 avril 2022 • Duration 31:31
This week, Lisa sits down with Serena Nüsing and Stéphanie Krus and their research project “Practitioner’s Stories” where they and their team volunteered their time to examine the needs of the service design community. Listen as we discuss some of their discoveries from the interviews they conducted with other professionals in the field and how the process itself impacted participants and indeed their own roles as service designers.
You can follow the team on twitter at @PractitionerSt1
The Practitioner Stories Team Contact Info
Angela Orviz, twitter - @Artmadillo
Serena Nüsing, twitter - @SerenaNusing
Stéphanie Krus, twitter - @StephanieKrus
Vinishree Verma, twitter - @Vinishreee
Send us your thoughts and comments or ask us anything by emailing us at UXSoup@strategyanalytics.com.
The Metaverse: A (Virtual and Augmented) Reality Check
Season 1 · Episode 83
mardi 5 avril 2022 • Duration 30:40
Today we really go beyond the buzzwords and discuss in full the buzzword of the year: the metaverse. Chris welcomes David MacQueen from Strategy Analytics to discuss what the metaverse is, why it is, what use cases it enables, how we will interact with it, and why augmented reality is the key to future metaverse adoption.
Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com.
The UX of Job Hunting for UX Jobs
Season 1 · Episode 74
mardi 25 janvier 2022 • Duration 22:44
Chris welcomes special guest, UX Soup co-creator, and former co-host Derek Viita. Derek left to pursue other opportunities in 2021, so it seemed fitting to bring him back to discuss the job hunting process. Derek and Chris share their opinions on LinkedIn as a job hunting tool and provide tips on resumes, portfolios, and more.
Send us your thoughts on job hunting, or ask us anything by emailing us at UXSoup@strategyanalytics.com.
The UX Profession
Season 1 · Episode 73
mardi 18 janvier 2022 • Duration 27:07
Chris, Lisa, and Diana have been UX professionals for more years than they wish to admit. They have all seen how UX has evolved within organizations, how it is taught, and the lengths to which it has been emphasized. In this episode they discuss the evolution of the UX profession -- both the good and bad. In Condensed Soup, they share their favorite UX project or moment.
Send us your thoughts on UX profession, share your favorite moments, or ask us anything by emailing us at UXSoup@strategyanalytics.com.
CES 2022
Season 1 · Episode 72
mardi 11 janvier 2022 • Duration 30:01
The Consumer Electronics Show in Las Vegas was once again hampered by the pandemic. With Omicron surging, many companies pulled out while others scaled back their presence. Still, there were a lot of interesting developments from CES. Chris, Diana, and Lisa discuss some of the intriguing announcements in AR glasses, haptics, the automotive space, and healthcare, along with the future of CES and other in-person trade shows. In Condensed Soup they discuss each of their favorite CES products.
SA reports on CES 2022:
Send us your thoughts on CES or ask us anything by emailing us at UXSoup@strategyanalytics.com.
Designing for Inclusion with Martin Ralfe
Season 1 · Episode 71
mardi 4 janvier 2022 • Duration 23:26
Lisa sits down with Martin Ralfe from the Royal National Institute of Blind People, the Blind Since Birth Charity, and the Blind Dad Diaries podcast to discuss assistive technology and digital inclusion for the blind and visually impaired. Martin talks about his experiences in working inclusion into the design process as well as his favorite and least favorite assistive tech.
Royal National Institute of Blind People
SA Research on assistive tech for those with sight loss
Send us your thoughts on designing for inclusion or ask us anything by emailing us at UXSoup@strategyanalytics.com.
2021 Year in Review
Season 1 · Episode 70
mardi 28 décembre 2021 • Duration 24:10
In 2021, UX Soup covered a whole host of topics, from areas we cover at work on a daily basis to ones we chose to cover to show how UX and user-centered principles are all around us.
Chris recaps some of the memorable clips from 2021, including interviews with leading UX researchers along with banter from Lisa, Diana, and former co-host Derek covering the user experience in automotive, virtual reality, healthcare, and more.
Thank you for listening! As always, you can ask us anything by emailing us at UXSoup@strategyanalytics.com.
Smart Home Misuse
Season 1 · Episode 69
mardi 21 décembre 2021 • Duration 21:59
Smart home cameras, thermostats, locks, and other devices are supposed to make home life easier, but they can be misused in some very dark and disturbing ways. Chris, Lisa, and Diana talk about some of these cases of misuse and how UX researchers and designers can mitigate these situations.
Send us your thoughts on the user experience of smart home tech or ask us anything by emailing us at UXSoup@strategyanalytics.com.
Strategy Analytics UX Innovation Practice
Call Centers and Chatbots
Season 1 · Episode 68
mardi 14 décembre 2021 • Duration 22:23
We've all been there. Frustrated on the phone calling a customer service center after pressing "1" for this or "3" for that, only to see we have gone down the wrong path. These types of interactive voice response systems (IVRs) are notoriously annoying. Chatbots are supposed to make reaching customer service better, but have they? Who are they designing these systems for? How can they be made better? Are live text chats with agents better? In Condensed Soup, Lisa, Diana, and Chris discuss the one thing that can make dealing with customer service better.
Send us your thoughts on the user experience of videoconferencing platforms or ask us anything by emailing us at UXSoup@strategyanalytics.com.
Interoperability Issues in Healthcare with Irina Bolychevsky
Season 1 · Episode 67
mardi 7 décembre 2021 • Duration 30:15
Join Lisa as she sits down for a bumper episode of UX Soup with Irina Bolychevsky, (Director of Standards and Interoperability at NHSx) as they talk about the essential and challenging role of standardization in digital healthcare to combat interoperability issues and how the NHS is taking on the challenge so that digital information can seamlessly integrate across multiple departments, multiple processes, and multiple users.
Send us your thoughts on interoperability in digital healthcare or ask us anything by emailing us at UXSoup@strategyanalytics.com.
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