Tyler Tech Podcast – Details, episodes & analysis

In this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities.

Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement — rising through the ranks from dispatcher to sheriff. Drawing from her experience, Pat discusses how advancements in mobile data computers (MDC), computer aided dispatch (CAD) systems, and cloud-based solutions are equipping public safety agencies with the tools they need to improve situational awareness, enhance data sharing, and build more connected and resilient operations.

Throughout the conversation, Pat highlights the role of technology in helping agencies recruit and retain skilled officers, leverage data for smarter decision-making, and improve interoperability during emergency response efforts. She also shares real-world perspectives on how digital transformation is shaping the future of public safety.

Tune in to learn how technology is empowering public safety professionals to serve their communities more effectively.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

• Blog: Let’s Empower, Collaborate, and Imagine at Connect 2025!

And learn more about the topics discussed in this episode with these resources:

• Download: Building a Resilient Government
• Download: Public Safety Agencies Are Embracing Cloud Living
• Download: Rethinking Police Reports
• Video: 30 Years of Data Moved to Cloud in 5 Days
• Video: Laredo PD Speaks on Cloud Benefits
• Video: Better Outcomes With Aligned Emergency Response
• Video: Agency Improves Efficiency With Tech
• Blog: Cyberattack Inspires Agency to Move to Cloud in 5 Days
• Blog: The Evolution of Emergency Calls
• Blog: Curious about NERIS? We have answers.
• Blog: Excellence 2024: Operational Efficiency Solutions

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Let us know what you think about the Tyler Tech Podcast in this survey!

In this episode of the Tyler Tech Podcast, we explore how data is strengthening resilience in government operations, fostering transparency, and driving innovation in the public sector. With Open Data Day approaching, now is the perfect time to discuss how making data more accessible can empower communities, improve decision-making, and enhance public services.

Justin Bruce, director of client services for Tyler’s Data & Insights Division, shares his expertise on the role of open data in government. Drawing from his experience deploying open data solutions for the City of Jackson, Mississippi, Justin discusses how governments can leverage data to improve resident engagement, increase operational efficiency, and bolster resilience across multiple areas—including cybersecurity, disaster management, and economic development.

Throughout the conversation, Justin highlights real-world examples of how public sector organizations are using data to improve transparency, enhance service delivery, and make data-driven decisions that benefit their communities. He also shares insights into the emerging trends shaping the future of government data, including artificial intelligence (AI), predictive analytics, and digital accessibility.

Tune in to learn how public sector leaders can harness the power of data to build more resilient, responsive communities while ensuring security, accuracy, and public trust.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

• Blog: Let’s Empower, Collaborate, and Imagine at Connect 2025!

And learn more about the topics discussed in this episode with these resources:

• Download: Building a Resilient Government
• Download: Digital Access and Accessibility in the Resident Experience
• Download: Revolutionizing the Government Workforce With AI
• Download: A Digital Guide to Modernizing the Resident Experience
• Download: Digital Access and Accessibility in the Resident Experience
• Video: See How Data is Connecting an Ohio County
• Blog: Excellence 2024: Data & Transparency Solutions

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Let us know what you think about the Tyler Tech Podcast in this survey!

On this episode of the Tyler Tech Podcast, Tyler cybersecurity expert and account executive, Sam Hamilton, explores the critical role of human behavior in building an effective cybersecurity workforce. Sam shares key strategies for fostering a culture of cybersecurity awareness in organizations, emphasizing the importance of continuous education, personalized training, and storytelling to engage employees.

Sam highlights how tailored cybersecurity education can address specific risks, making the training more relevant and impactful. He discusses successful tactics such as phishing simulations, which track employee responses to identify areas for improvement, and the benefits of positive reinforcement, including certificates and rewards, to motivate employees. He also stresses the importance of keeping cybersecurity training current with evolving threats like AI, ensuring that organizations not only meet compliance requirements but also stay ahead of emerging risks.

Tune in to learn how public sector organizations can overcome challenges such as budget constraints and workforce shortages, and learn why a proactive, engaging approach to cybersecurity is essential for long-term success. Whether you're a leader in the public sector or just looking to enhance your organization's cybersecurity initiatives, this episode offers valuable strategies to drive meaningful improvement.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

• Blog: Current Cybersecurity Landscape: 3 Stats We Help You Avoid
• Blog: How Governments Can Secure Networks With Federal Funding
• Download: Cybersecurity Solutions and Services Suite
• Blog: K-12 Cybersecurity Funding: What Districts Need to Know
• Webinar: Fighting Back Against Cyberthreats
• Blog: Tap Into Federal Funds to Improve Cybersecurity
• Video: Managed Threat Detection Overview

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Let us know what you think about the Tyler Tech Podcast in this survey!

When a hiker goes missing in a large area in Greene County, New York, the 911 Emergency Operations Center turns to technology to solve a very important problem. Hear how some quick, creative thinking turned a potentially scary situation into another day at the park.

Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the  Enneagram.  If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity.

For more great content, so to the Tyler Tech Resource Center.

Get an advanced lesson from teacher and  Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You").  Learn how the Enneagram can be used in team environments to increase communication and productivity.

www.tylertech.com/resources/podcast

Many of us are working from home.  What threats does that create?  What do I need to watch out for?  Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. 

Here's a link to the Tyler Tech Resource Center: Resource Center

Dr. Kevin Gilliland is back to talk about the opioid epidemic and why the problem has skyrocketed in recent years.

TJ Sokoll realized connecting with his local government was difficult, so he did something about it. Hear how communities around the country are doing the same.

Clinical psychologist Dr. Kevin Gilliland joins Jeff to share some interesting and helpful insights into COVID-19's impact on our mental health.