The Voice of the Agent Podcast – Details, episodes & analysis
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The Voice of the Agent Podcast
We Are Unchained
Business
Education
Frequency: 1 episode/12d. Total Eps: 22
Voice of the Agent is the property podcast that swaps guesswork for grounded insight, and still manages to have a laugh along the way.
Hosted by Toby Martin and Simon Leadbetter of We Are Unchained, each episode is built around one simple idea: if you want to understand what’s really happening in the UK property industry, don’t rely on hot takes and LinkedIn noise - ask the people doing the job, and test it against real consumer and market data.
You’ll hear a mix of expert interviews with big brains from data, marketing, tech and beyond (including guests from organisations like YouGov and Experian), breakdowns of the latest Voice of the Agent reports (our free, statistically significant surveys of agents and consumers), and live sessions from the Voice of the Agent Conference - where agents, conveyancers and industry leaders get in the same room and talk honestly about what’s working, what’s broken, and what needs to change.
Expect practical takeaways, sharp observations, the occasional rant, and the kind of conversations that help you run a better business: clearer marketing, smarter use of AI, stronger customer experience, more resilient growth, and a more realistic view of what buyers, sellers, landlords and tenants actually think.
New episodes land regularly across Spotify, Apple Podcasts and YouTube. If you work in property - or you simply want to understand where the market is heading - you’re in the right place.
RSS
Apple
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Apple Podcasts
🇬🇧 Great Britain - marketing
02/03/2026#75🇬🇧 Great Britain - marketing
01/01/2026#63🇬🇧 Great Britain - marketing
09/12/2025#86🇬🇧 Great Britain - marketing
08/12/2025#50🇬🇧 Great Britain - marketing
05/12/2025#63🇬🇧 Great Britain - marketing
04/12/2025#37🇬🇧 Great Britain - marketing
03/12/2025#49🇬🇧 Great Britain - marketing
01/08/2025#100🇬🇧 Great Britain - marketing
31/07/2025#56🇬🇧 Great Britain - marketing
30/07/2025#32
Spotify
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Score global : 42%
Publication history
Monthly episode publishing history over the past years.
Episodes published by month in
EP.1 : AI vs Estate Agents: What’s Really at Risk?
jeudi 3 juillet 2025 • Duration 15:26
Welcome to the inaugural episode of The Voice of the Agent Podcast, where we dive into the intriguing world of AI and its impact on estate agents. In EP.1: AI vs Estate Agents: What’s Really at Risk?, I explore the transformative role AI is playing in the real estate industry. With insights from industry leaders, we discuss how 44% of estate agents are already using AI tools like ChatGPT to enhance existing processes, from content production to data analysis. We debate the potential of AI to revolutionize property evaluations, customer service, and marketing, while also considering the challenges of maintaining personal connections in a tech-driven future. Join me as we navigate the delicate balance between embracing AI advancements and preserving the human touch in real estate.
EP.2 : Staged to Sell: Why 99% of UK Homes Are Missing Out.
jeudi 3 juillet 2025 • Duration 15:35
In this episode, we speak with Elaine Penhaul from Lemon & Lime Interiors to unpack the UK’s staging crisis. We explore hard data from Voice of the Agent 2024 and challenge the industry’s excuses for ignoring what should be standard practice.
Topics Covered:
Why agents undervalue home staging
What 10 years of staging data reveals about sale speed and price
How staging impacts fees, perception, and personal branding
Real strategies for agents to sell more, faster with or without a budget
#EstateAgency #HomeStaging #VoiceOfTheAgent #UKProperty #RealEstateMarketing #WeAreUnchained #Lettings #SellingHomes #LemonAndLimeInteriors #Podcast
EP.3 : Why Estate Agents Are Drowning in PropTech
jeudi 3 juillet 2025 • Duration 15:40
In this episode of The Voice of the Agent Podcast, I dive into the overwhelming world of PropTech with industry experts Simon Leadbetter and Simon Whale. We explore why estate agents are feeling swamped by technology and the persistent issue of integration, which has topped surveys for two consecutive years. With insights from a survey of over 800 agents, we discuss the challenges of multiple systems, the need for seamless integration, and the importance of collaboration among PropTech suppliers. We also touch on the resistance to adopting new technologies and how it impacts the industry. Join us as we uncover the potential of PropTech to transform estate agencies and the critical role of CRM systems in driving success.
EP.4:The UK Housing Crisis: Why Politicians and Housebuilders Keep Failing Us
vendredi 4 juillet 2025 • Duration 14:50
In this episode of The Voice of the Agent Podcast, I delve into the complexities of the UK housing crisis, exploring why politicians and housebuilders continue to fall short. With 14 years of missed opportunities, the housing market remains dominated by just 10 companies, leaving a significant deficit in home construction. I discuss the political motivations that hinder effective solutions and propose the creation of a national house-building corporation to address the crisis. Joined by Russell Quirk and Simon Whale, we debate potential strategies, including the use of public land and citizens' assemblies, to overcome the challenges of planning, land sourcing, and market dynamics. Tune in for an insightful discussion on the future of UK housing.
EP.5:No License. No Training. No Problem?
vendredi 4 juillet 2025 • Duration 15:15
In this no-holds-barred episode, we tackle the uncomfortable truth: Anyone can sell your home no license, no qualifications, no accountability.
We break down exclusive survey data from The Voice of the Agent 2025, revealing that 4 in 5 agents and consumers want regulation… yet 17% of agents don’t want to be regulated or qualified at all.Russell Quirk and the panel expose why this matters not just for standards, but for trust, fees, and the future of the industry.
Topics covered:
Why estate agency is still the Wild West
The link between qualifications and higher fees
Why consumers expect more and aren’t getting it
Should unqualified agents be shut down?
Could better training finally raise the bar?
#EstateAgentsUK #VoiceOfTheAgent #UKProperty #RealEstateReform
#PropertyQualifications #RaisingStandards #HousingMarket #UKHousingCrisis
#RegulationNow #ProfessionalEstateAgents #PropertyPolitics #UnlicensedToSell
#LettingAgents #TrainingMatters #RER #PropertyFees #EstateAgencyTruths
EP.6 :The Mental Health Crisis in Estate Agency
vendredi 4 juillet 2025 • Duration 14:12
In this episode of The Voice of the Agent Podcast, titled "EP.6: The Mental Health Crisis in Estate Agency," we dive into the pressing issue of mental health within the estate agency industry. With 42% of agents reporting mental health challenges in 2023, the discussion highlights the intense pressures from both within and outside the industry. I explore how social media exacerbates stress and the importance of recognizing and addressing mental health issues. We discuss the role of organizations like Agents Together and Property Mark Trust in providing support and mentorship. The episode emphasizes the need for open conversations, self-awareness, and the importance of seeking help. Join me as we unpack these critical issues and explore solutions for a healthier work-life balance in estate agency.
EP.7:Agents Are Wasting Millions Thinking Portals Are Marketing
vendredi 4 juillet 2025 • Duration 14:14
Nearly two-thirds of an average UK estate agent’s marketing budget disappears into portals and most of them can’t explain why.
In this explosive panel top industry minds call out one of the biggest financial blind spots in the property game. From the myth of social media as strategy to the untapped power of PR, this episode unpacks what real marketing looks like and why agents who get it are pulling ahead.
COVERED TOPICS
Why portals are a utility, not marketing
The shocking 10.4% stat for all non-portal marketing
Why agents still think social media is a strategy
The hidden ROI of PR and why no one’s using it
How high-growth agents spend and win
Why your CFO is killing your pipeline
Brand vs lead gen vs product marketing
Long-term trust vs short-term wins
Zero-based budgeting for smarter marketing decisions
Why listings are only step one
Marketing mistakes that cost agents millions
#EstateAgentMarketing #VoiceOfTheAgent #PRNotPortals #RealEstateMistakes
#MarketingROI #TrustAndBrand #UnchainedThinking #AgentGrowth #UKPropertyIndustry
Consumers, Conveyancing & 195 Days of Pain: Inside Part 4 of the 2025 Voice of the Agent Report
lundi 1 décembre 2025 • Duration 13:50
In this episode, Toby Martin breaks down the key insights from Part 4 of The Voice of the Agent 2025 report — how consumers are really finding property, what they think about stamp duty, which brands they trust, and why the agent–conveyancer relationship is becoming the industry’s biggest bottleneck.
We also explore the rise of AI in property search: from under 1% usage today to potential mainstream adoption within the next decade, and what that means for portals, agent websites, and the future of the customer journey.
A fast, data-led look at the trends every estate agent needs to understand in 2025.
Steve "Currency" Eakins: The Hidden FX Mistakes Costing Homeowners Thousands - And How Agents Can Stop Losing Deals
lundi 1 décembre 2025 • Duration 42:35
Simon Leadbetter of We Are Unchained sits down with Steve Eakins from Lumon following The Voice of the Agents Conference, held on 7 November at Bletchley Park.
In this episode, Simon and Steve dive into the world of foreign exchange rates, currency volatility, and brokerage, unpacking how these financial dynamics directly impact today’s estate agents and agencies.
From international buyers to cross-border transactions, they explore the real risks, the opportunities, and what agents need to know right now.
Whether you're an agent looking to protect your pipeline from FX fluctuations or simply want to understand how currency affects the UK property market, this conversation offers clear, actionable insight.
Chat with Steve Eakins
To speak with Steve directly, click the link below:
👉 https://wa.me/447919230666?text=Just%...
Learn more about Lumon
👉 https://www.lumonpay.com/
Phill Agnew: The Psychology of Persuasion - Why Less Marketing Noise Wins You More Business
lundi 1 décembre 2025 • Duration 42:53
Simon Leadbetter sits down with Phill Agnew, Host of Nudge, the UK’s #1 Marketing Podcast, to explore various topics such as ethical marketing, behavioural science, and what it really means to understand your audience.
In this episode, Simon and Phill dive into:
• Ethical marketing and whether we’re truly benefiting the user
• Behavioural psychology and how it shapes buyer decisions
• Contacting buyers before viewings, why timing and context matter
• How to speak to your audience in a way that actually resonates
• The fine line between persuasion and manipulation
It’s a thoughtful, practical conversation for anyone looking to communicate more effectively, market more responsibly, and understand the people they’re trying to reach.
Phill's reading list reference in the podcast:
https://nudge.kit.com/reading-list
🎧 Listen to Phill’s podcast, Nudge:
Apple: https://www.nudgepodcast.com/
Spotify: https://open.spotify.com/show/0zpOldE9YMNYN1QiL7EBfS
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