Explore every episode of the podcast The Jaded Mechanic Podcast
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Why Staying Comfortable Is Holding Your Shop Back | Kent Bullard, John Firm and Dawn Sloas | 20 oct. 2026 | 00:48:22 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton is together with Kent Bullard, John Firm, and Dawn Sloas at ASTA to discuss personal growth, leadership, and building stronger teams. Kent explains why getting uncomfortable is necessary for growth and how hardship can become an opportunity to learn and improve. The conversation explores why money should be a result of good execution rather than the main goal, and why leadership and culture are often the biggest challenges for shop owners. They discuss building trust, encouraging teamwork, asking better questions, and creating an environment where employees can learn from mistakes. They also cover accountability, the risks of micromanagement, letting people experience the consequences of their choices, and building processes with input from the people doing the work. The key takeaway is that real growth comes from ownership, continuous improvement, and a willingness to step outside your comfort zone. Timestamps: 00:00 Turning Trauma Into Growth Follow/Subscribe to the show on social media! | |||
| Can a Technician Become the Boss and Still Fight for Techs? with Josh Farris | 13 oct. 2026 | 02:07:15 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is with Josh Farris, a Mini Cooper dealership technician from Grand Rapids, Michigan, to talk about diagnostics, dealership life, flat rate pay, and career growth. Josh shares his journey from working on a 1995 Lumina to gaining experience at independent shops, Volkswagen, Lexus, and Mini. They discuss electrical and CAN bus diagnostics, corrosion, warranty work, dispatching, advisor training, and the impact of low paying work on technician morale. The conversation also covers why technicians should be paid for DVIs and inspections, how tool costs can create unnecessary pressure, and why strong communication and integrity matter in automotive repair. Josh also shares his goal of moving into leadership so he can advocate for technicians while helping shops remain profitable. Timestamps: 00:00 Why Diagnostics Matter Follow/Subscribe to the show on social media! | |||
| A 26 Year Old Tech Trapped in an Old School Shop with Zach Fogle | 06 oct. 2026 | 02:01:35 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with Zach Fogle, a 26 year old technician from Idyllwild, California, to discuss shop life, training, technology, and the challenges facing modern technicians. Zach shares his experience working at a small multi generation shop with a towing fleet, including the frustrations of being pulled away from repair work, outdated equipment, limited tooling, inconsistent processes, and low labor rates. They also discuss customer supplied parts, diagnostics, programming, ADAS, Tekmetric, documentation, liability, and why investing in the right tools and training can help reduce comebacks and improve productivity. The conversation closes with Zach’s hopes for the shop’s future, the importance of networking, and plans to keep learning through industry events and training. Timestamps: 00:00 Control and Legacy Follow/Subscribe to the show on social media! | |||
| Being a YouTuber While Working as a Dealership Tech with JT the Car Guy | 29 sept. 2026 | 01:51:50 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with JT the Car Guy, a longtime Chrysler and Stellantis technician and YouTube creator, to discuss dealership life, content creation, and the changing automotive industry. JT shares his journey through two decades in Chrysler dealerships, the value of brand specific experience, and the challenges facing technicians today. They also discuss flat rate, apprenticeships, EVs, MPI videos, service advisors, diagnostic support, OEM parts, and the realities of working in a dealership. The conversation also explores building a YouTube channel, handling criticism, staying anonymous online, sharing knowledge without gatekeeping, and balancing life as a technician with life as a content creator. Timestamps: 00:00 OEM vs. Aluminum Cooler Follow/Subscribe to the show on social media! | |||
| Does Being Open 7 Days a Week Actually Make Your Shop Better? with Aniz Lavji - Ep. 177 Pt. 2 | 22 sept. 2026 | 00:50:40 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff and Aniz talk about shop schedules, training, shop culture, and the value of finding the right people in the automotive industry. They discuss why seven day operations are not the right fit for every shop, how technicians should be part of scheduling decisions, and why events like ASTA can provide valuable training, networking, and lasting connections. The conversation also covers customer service, improving shop processes, budgeting for training, raising rates, investing in your team, and making more time for family. Timestamps: 00:00 Seven Days Debate Follow/Subscribe to the show on social media! | |||
| He Went Alone, But Came Home With a Family with Aniz Lavji - Ep.177 Pt. 1 | 15 sept. 2026 | 00:29:08 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with Aniz Lavji to talk about shop growth, better workflow, and the value of finding your people in the automotive industry. Aniz shares how hiring a service advisor and adding a second licensed technician helped improve customer service, reduce stress, and give him more time to focus on the business. They also discuss the challenges small shops face when big jobs tie up bays, create delays, and lead to rushed work or comebacks. Aniz also shares how he discovered Jeff’s podcast and why attending ASTA alone became such an important experience. What started as a solo trip turned into new friendships, practical learning, and a stronger connection to the industry community. Timestamps: 00:00 Finding Family at ASTA Follow/Subscribe to the show on social media! | |||
| They’re Married AND Mobile Mechanics?! with Ben and Jenna Dellaria | 08 sept. 2026 | 02:19:03 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with Ben and Jenna of 3Ts Automotive to talk about mobile automotive repair, business growth, marriage, and building a business online. Ben and Jenna share the realities of running a high volume mobile business, from working in extreme heat to managing customer expectations and diagnosing vehicles on camera. They discuss their plans for a future brick and mortar shop, the challenges of growing a YouTube channel, and why staying authentic matters more than chasing views. The conversation also covers pricing, profitability, parts sourcing, scheduling, maintenance, industry misinformation, online trolls, and the importance of supporting technicians who want to do quality work. They also share lessons on working together as a couple, avoiding burnout, staying focused on your own journey, and keeping the business fundamentals ahead of social media. Timestamps: 00:00 Ignore Online Hype Follow/Subscribe to the show on social media! | |||
| Is Flat Rate Driving Young Technicians Out of the Trade? with Tanner Watters | 01 sept. 2026 | 02:16:31 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton talks with Tanner Waters, a field and shop technician in rural Montana, about his path into the trade and what life is like working on tractors, combines, and hay equipment. Tanner shares his apprenticeship experience, field diagnostics, long drives, and major repairs while comparing hourly efficiency pay with flat rate. The conversation also explores why younger technicians leave the industry, the importance of shop culture and leadership, technician communication, diagnostic time, training apprentices, and the future of agricultural equipment with autonomy, EVs, emissions, and right to repair. Timestamps: 00:00 Shop Culture Wins Follow/Subscribe to the show on social media! | |||
| Building a Career From Scratch at 30 with Sean Pierce | 25 août 2026 | 01:54:15 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff talks with Oregon technician Sean Pierce about his unconventional path into automotive repair, from car audio and alarms to trade school, ASE certifications, and advanced diagnostics. Sean shares lessons from working on exotic vehicles and Sprinters, explains why process and proper brake work matter, and discusses his shop’s hourly-plus-bonus pay structure and technician development pipeline. They also explore scan tools, hybrids and EVs, ADAS calibration, liability, parts quality, and the challenges of bringing the next generation into the trade. Timestamps: 00:00 Trade School Journey Follow/Subscribe to the show on social media! | |||
| Why Flat Rate Is Failing Today's Technicians with Dustin Stutzman | 18 août 2026 | 01:54:54 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Dustin Stutzman, a shop foreman and high-efficiency flat-rate technician, shares why he left engineering for the automotive industry and how he became a master technician without a dedicated mentor. Drawing from years in dealership service departments, Dustin explains how flat-rate pay, poor dispatching, and corporate policies often discourage quality repairs and technician development. The conversation explores AI, diagnostic pay, training, dealership culture, and what it will take to retain skilled technicians in the future. Timestamps: 00:00 Learning Without Mentors Follow/Subscribe to the show on social media! | |||
| How Honest Shops Win Customers for Life with Brian DiCesare | 11 août 2026 | 02:16:10 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes Pennsylvania technician Brian DeCesare to discuss how the automotive industry can rebuild customer trust through honest inspections, ethical recommendations, and consistent shop practices. Brian shares his journey from growing up in his father's body shop to working in independent repair shops, reflecting on burnout, poor shop culture, and the challenges of being the only productive technician. The conversation also covers technician training, right to repair, ADAS, TPMS, EVAP diagnostics, mental health, and why industry events are helping create a stronger automotive community. Timestamps: 00:00 Trust and Estimates Follow/Subscribe to the show on social media! | |||
| Is Flat Rate Destroying the Auto Repair Industry? | Steve Blanchard | 04 août 2026 | 02:00:02 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes veteran technician Steve Blanchard to compare Quebec's hourly-pay system with Ontario's flat-rate model. Steve shares his journey from GM dealerships in Quebec to working in Ontario, explaining how different pay structures affect technician morale, quality, and shop culture. The conversation explores leadership, service advisor processes, warranty work, EV technology, right-to-repair concerns, and why rewarding quality—not just billed hours—creates stronger teams. Timestamps: 00:00 Incentives Without Flat Rate Follow/Subscribe to the show on social media! | |||
| How Burnout Pushed Him to Start His Own Shop with Caleb Mac | 28 juil. 2026 | 01:53:52 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with technician-turned-shop-owner Caleb Mac to discuss the challenges of leaving the comfort of employment to build a business from the ground up. Caleb shares his journey from dealership lube technician to opening his own repair shop in rural Minnesota, reflecting on poor mentorship, burnout, ethical repair decisions, and the lessons that shaped his approach to business. The conversation also covers pricing strategies, mobile repair, towing, diagnostics, hiring, and balancing entrepreneurship with family life. Timestamps 00:00 Discomfort Drives Growth Follow/Subscribe to the show on social media! | |||
| The Biggest Mistake Shop Owners Make with Josh Coomes and Brian Ramsburg | 21 juil. 2026 | 01:17:30 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE Recorded at Tools in Hershey, Pennsylvania, Jeff sits down with Josh Coomes of Auto Shop Therapy and technician Brian Ramsburg to discuss the realities of running a modern repair shop. Brian reflects on more than 18 years in the trade, the challenges of being a solo technician, and why he enjoys variety in his work, while Josh shares his customer-first approach, leadership lessons, and the importance of protecting a shop's reputation. Together, they explore diagnostics, pay plans, hiring, training, and building a culture that values quality over speed. Timestamps: 00:00 Listen or Become a Liability Follow/Subscribe to the show on social media! | |||
| Flat Rate Doesn't Match the Real Repair with Josh Forbes | 14 juil. 2026 | 01:51:10 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is with Josh Forbes of Maxim Muffler in Winnipeg talks about his unconventional path into the automotive industry. What started with constant breakdowns on his first car—a 1993 Ford Tempo—turned into a career built through hands-on learning, apprenticeship experience, and years of navigating different shop environments. Josh shares lessons from dealership life, the importance of shop culture, why employee appreciation matters, and his concerns about the future of right-to-repair legislation. Timestamps: 00:00 Tools and Debt Lessons Follow/Subscribe to the show on social media! | |||
| Simple Changes That Make an Auto Repair Shop More Professional | Frank and Margarita Wiebe | 07 juil. 2026 | 01:09:43 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE Recorded at the TOOLS in Hershey, Pennsylvania, Jeff sits down with Canadian shop owners Frank and Margarita Wiebe of 3D Auto to share their first destination training event and the lessons they're bringing back to their shop. They share how the welcoming community helped them build new relationships, the value of technical and service advisor training, and why effective customer communication starts with selling value—not price. The conversation also covers diagnostics, shop processes, professionalism, preventive maintenance, and building a culture focused on continuous learning and integrity. Timestamps: Follow/Subscribe to the show on social media! | |||
| The Fine Line Between Viral Content and Rage Bait | Bryan Pollock, Tonnika Haynes and Braxton Critcher | 30 juin 2026 | 01:04:15 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE Recorded at Tools Pennsylvania 2026, this discussion brings together Jeff with Bryan Pollock, Tonnika Haynes and Braxton Critcher to talk about the realities of growing a podcast and business through social media. They explore why short-form content and reels are essential for reaching new audiences, the downside of viral clips attracting negative comments, and the challenge of balancing attention-grabbing content with long-term brand integrity. The conversation also covers dealing with online criticism, protecting your mental health, and staying focused on helping people make meaningful changes instead of chasing internet arguments. Timestamps: Follow/Subscribe to the show on social media! | |||
| Dealership or Independent Shop: Which Is Better? | Eric Schoenberger | 23 juin 2026 | 02:22:36 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with Kansas technician Eric Schoenberger of Holt Motor Company. Having grown up around Chrysler dealerships alongside his father, a veteran drivability and transmission specialist, Eric shares his experiences in dealer life and why he ultimately transitioned to the independent repair world. The conversation explores flat-rate frustrations, warranty and recall work, shop politics, diagnostic strategies, transmission repairs, evolving technology, and the value of ongoing training. Eric also discusses how independent shops offer less stress, and a different approach to customer service and technician growth. Timestamps: Follow/Subscribe to the show on social media! | |||
| Why Some Technicians Are Leaving Flat Rate | Daniel Whitey | 16 juin 2026 | 01:56:20 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this Jaded Mechanic Podcast episode, Jeff sits down with Canadian technician Daniel Whitey to discuss his journey through the automotive trade. Daniel shares how a Chrysler co-op program at Centennial College led to an apprenticeship, dealership experience, and eventually a move into fleet maintenance. They discuss the realities of flat rate pay, mentorship, shop culture, tool investments, diagnostics, and why Daniel ultimately chose the stability of a straight-time fleet position. The conversation also explores technician mental health, career development, and advice for new technicians entering the industry. Timestamps Follow/Subscribe to the show on social media! | |||
| From Tech to Service Advisor: Training, & Shop Leadership with Cody Kirkessner | 09 juin 2026 | 01:07:52 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE Recorded at Tools in Hershey, PA, Jeff Compton features Cody Kirkenester of Fadely’s Auto Masters. After 15 years as a technician and shop foreman, Cody transitioned into the service advisor and shop manager role. He shares his journey into the automotive industry, the training culture that helped shape his career, and a memorable diagnostic breakthrough using a lab scope. Cody also discusses mentoring technicians, managing customer relationships, parts quality challenges, AI in the shop, and one of his fears. Timestamps Follow/Subscribe to the show on social media! | |||
| Why Shops Lose Technicians Overnight | Lisa Coyle and Kat Ayers from Promotive | 02 juin 2026 | 01:48:26 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton talks with Promotive’s Lisa Coyle and Kat Ayers about what’s changing in technician hiring, including their AI virtual recruiter and how it helps shops with consistency, speed-to-lead, and 24/7 candidate screening. They discuss common hiring bias, why resumes often don’t reflect real skill, how to interpret job hopping, and why following application instructions matters. The episode also covers shop culture and leadership as key retention drivers, how slow follow-up hurts candidate experience, and what Promotive is building next—expanded platform features, more automation, and plans to move into the Canadian market. Timestamps: 00:28 Fishing and Seafood Talk 03:10 Bass Tournaments and Hockey 06:30 What’s New at Promotive 08:06 AI Recruiting Benefits 11:13 Bias and Hiring Fairness 20:03 Resume Gaps and Progress 22:58 Following Instructions Matters 24:43 Job Hopping Explained 29:56 Walk-In Resumes vs Process 34:35 Call Screen Limits 36:23 Tagging Resumes For Future 37:59 Techs Becoming Advisors 42:56 Trade Shows And Outreach 48:26 Cold Calls And Data 52:42 Industry Negativity And AI 01:00:20 Robots Costs And Culture 01:06:41 Leadership Questions And Nepotism 01:10:20 Multi Interview Triangulation 01:12:13 Candidate Experience Matters 01:16:11 Rehiring and Keeping Benches 01:21:27 Job Searching Is Normal 01:24:41 Legacy Over Resentment 01:29:13 Plan B and Hard Questions 01:32:02 What Have You Done Today 01:34:14 Promotive Roadmap and Events 01:37:18 Canada Expansion and Languages 01:39:44 Hockey Talk and Show Circuit 01:44:35 Final Thanks and Wrap Up Follow/Subscribe to the show on social media! | |||
| Why Repair Shops are Toxic and Why Technicians Deserve More with Greg Hilliard | 26 mai 2026 | 01:11:55 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton and Greg Hilliard talk about Greg's career spent in dealerships, independent shops, and finally as a one-man owner-operator. Greg pulls no punches about toxic shop dynamics, the true value of a technician’s labor, and the personal costs of striking out on your own. He and Jeff discuss compensation, mental health struggles in the industry, how digital tools like chat GPT are already impacting repair businesses, and why demanding respect is not negotiable for survival.
05:56 Becoming the technical expert 11:52 Buying a used truck at Ford 19:49 Fixing stubborn cab issues 24:57 Avoiding the boss at work 27:52 Discussing fair compensation concerns 35:41 Struggles with retaining mechanics 41:08 Streamlining dental office visits 43:47 Using technology for car repairs 52:54 Struggling to hire a technician 57:37 Choosing entrepreneurship over traditional jobs 59:35 Getting advice from Larry Grogan 01:07:17 Addressing workplace culture issues 01:09:20 Electrician shortage and industry pride Follow/Subscribe to the show on social media! | |||
| Derek Amodio Was a Chef but Now He’s a Technician? | 19 mai 2026 | 01:36:21 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff chats with Derek Amodio about his unique path back into the automotive industry after spending years working as a chef. Derek opens up about making the switch from the kitchen to the shop, the challenges of moving from hourly pay to flat rate at a Chrysler dealership, and why having the right culture and mentorship around you matters so much. They also talk about keeping up with changing automotive technology, the importance of ongoing training, and how a supportive team can make all the difference for techs getting started or finding their way back into the industry. Timestamps: 09:24 Getting hired at FedEx 12:32 Choosing a dealership career path 20:12 Using memory notebooks 26:33 Challenges of incentivized pay systems 28:41 Discussing job training and challenges 33:37 Tech training and helpful tips 42:17 Balancing work hours and breaks 45:59 Installing car seats on Saturdays 50:56 Thinking about future innovations 54:38 Tesla maintenance issues 59:28 Driving a yellow SRT8 Challenger 01:04:11 Mechanics sharing car repair challenges 01:12:19 Teamwork and helping each other 01:18:12 Discussing technician pay plans 01:21:48 Chrysler heater core issue workaround 01:25:34 Supportive service manager 01:33:29 Supporting each other in tough times Follow/Subscribe to the show on social media! | |||
| Christopher Clingerman Compares Fleet Life to the Dealership | 12 mai 2026 | 02:22:53 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff talks with Christopher Clingerman, a fleet mechanic out of Rochester, New York. Christopher shares how he went from working on tractor trailers to maintaining school buses, and what surprised him most about the switch from dealership life to fleet work. They get into the day-to-day challenges techs deal with, from bad parts and misdiagnosed vehicles to the importance of training and having a shop culture that actually supports its people. Timestamps: 11:46 Frustrations with car dealership service 26:28 Routine vehicle inspections 37:40 Using vegetable oil in hydraulics 42:50 Modified trucks and safety issues 56:41 Concerns with turbocharged engines 01:09:59 Laid back work environment 01:19:22 Training opportunities during work hours 01:25:33 Changes in welding education 01:37:39 Brian's electrical skills explained 01:46:34 Working on vehicle repairs 01:57:40 Using real tools to teach skills 02:10:56 Comparing tire brands and costs 02:18:54 Open door for venting support Follow/Subscribe to the show on social media! | |||
| ADAS and Electric Vehicles Are Changing Auto Repair | Marco Palumbo | 05 mai 2026 | 01:50:23 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Marco Palumbo shares his journey from technician to owner of Maxim Tire and Muffler in Winnipeg. He discusses the challenges of adapting to new automotive technologies, such as ADAS and electric vehicles, and the investments required in equipment, training, and staff. Marco also emphasizes the value of transparent customer service and community reputation, demonstrating how taking care of customers builds long-term loyalty and success. Timestamps: 05:28 Importance of mentoring in shops 12:13 Success with TikTok marketing 17:38 Discussing car calibration and trust 21:54 Unexpected car repair costs 29:15 Dealerships vs. aftermarket dynamics 34:45 Engaging waiting customers in showroom 42:20 Oxygen sensor issues and specialization 45:49 Tesla service challenges in smaller cities 52:46 Celebrating Mark's impact 56:16 Challenges with tech skills and training 58:56 Managing training logistics 01:04:09 Troubleshooting car electrical issues 01:10:47 Managing customer service expectations 01:16:04 Challenges with car part repairs 01:24:28 Facing time management challenges 01:28:24 Advocating for customer transparency 01:34:09 Unresolved car maintenance issues 01:37:26 Customer requests and shop policy 01:42:08 Charging for technical auto repairs 01:47:39 Recognizing Marco's passion and impact Follow/Subscribe to the show on social media! | |||
| Dealer Plate Guy Compares Dealer Pricing with the Aftermarket | 28 avr. 2026 | 01:32:31 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with Dealer Plate Guy (Austin Conroy), who has a HUGE following on social media. Austin shares his unconventional career path from sales to service manager, emphasizing the importance of building customer and employee relationships in the dealership environment. They also talk about the most common misconceptions about dealership pricing compared to independent shops and the crucial role of technician career development and mentorship programs in addressing the ongoing technician shortage. Follow/Subscribe to the show on social media! | |||
| You Don’t Know What You’re Worth (Until You’re Wrong) | Jeremiah Hiatt | 21 avr. 2026 | 01:58:43 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff talks with Jeremiah Hiatt, a mobile mechanic from Montana, about his shift from ranch work to running his own ag repair business. They get into imposter syndrome, pricing your work, balancing family life, and the real challenges of modern diagnostics, plus solid advice for techs thinking about going out on their own. Timestamps: 12:26 Issues with new technology durability 17:09 Importance of equipment maintenance 26:33 Discussing work-life balance 27:32 Balancing career and family goals 34:01 Dealing with software updates 41:33 Appreciating Harbor Freight Tools 44:40 Diagnosing and fixing the computer 52:56 Hydraulic equipment repair experience 55:20 Deciding on vehicle investments 01:03:24 Challenges in car maintenance 01:07:46 Discussing automotive customer communication 01:10:18 Deciding between repair options 01:17:47 Discussing truck emission problems 01:23:06 Limitations on job responsibilities 01:27:53 Discussing changes in tech industry 01:35:40 The evolution of diagnostic skills 01:39:19 Diagnosing a car engine misfire 01:47:18 Ideal work-life balance fantasy 01:48:20 Finding balance and unplugging Follow/Subscribe to the show on social media! | |||
| Fleet Work vs Auto Repair and Why Mental Health Needs More Attention | Riley Spence | 14 avr. 2026 | 01:39:20 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with Riley Spence to talk about his move from the dealership world to working on a fleet for a construction company out in remote Labrador. Riley shares what it’s really like dealing with tough northern conditions, from tracking down parts to handling low-quality fuel. They also speak on mental health, the importance of having a strong community in the industry, and why continuing to learn and connect with others matters so much as a technician. Timestamps: 09:54 Managing equipment in dusty conditions 12:40 Issues with quick lube services 20:20 Dealing with self-doubt and burnout 23:22 Challenges of being an apprentice 27:34 Managing tough diagnostic situations 36:13 Reflecting on career burnout 37:37 Why I avoid working at dealerships 45:19 Learning from skilled coworkers 49:50 Reality of heavy equipment trades 55:32 Pursuing skills over big money 01:03:27 Outdated info in truck systems 01:05:47 Fleet maintenance and master switches 01:10:14 Frustrations with car parts stores 01:15:45 Auto repair process improvements 01:20:11 Discussing challenges in key programming 01:29:34 Meeting online friends in person 01:31:01 Managing questions during courses 01:36:20 Advice on understanding older people Follow/Subscribe to the show on social media! | |||
| Why Technicians Are Leaving the Industry | Adam Matz | 07 avr. 2026 | 01:49:38 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is join by Adam Matz to discuss challenges facing dealership mechanics today. They talk about stagnant wages, rising labor rates, and management practices that impact technician morale and retention. The conversation also brings up the growing technician shortage and the need for better support and fair compensation to sustain the industry. Timestamps: 11:42 Challenges with car repairs 20:53 Training and mentoring younger workers 27:00 Challenges with customer feedback 31:44 Talking about car audio setups 36:44 Warranty pay limits for repairs 42:57 How mechanics are paid 44:26 Mentoring young mechanics and mistakes 52:25 Feeling undervalued at work 55:47 Generational views on mental health 59:39 Keeping technicians happy 01:07:38 Challenges of modern living 01:13:47 Struggles of young adulthood 01:20:13 Building trust with employees 01:23:10 Frustrations with dealership management 01:27:47 Challenges in fair technician pay 01:36:00 The value of trade education 01:38:05 Challenges in industry and workforce 01:44:04 Dealing with toxic employees Follow/Subscribe to the show on social media! | |||
| Can the Technician Shortage Be Fixed?? | Josh Fowler | 31 mars 2026 | 01:40:20 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by Josh Fowler, a shop foreman at a Chrysler dealership in Adams, New York. Josh talks about how tough it’s been to find good technicians, especially with changing job trends and not much local talent to pull from. He and Jeff swap ideas on how to bring people in and keep them around, like offering signing bonuses and bumping pay as techs level up their training. Timestamps: 08:58 Discussing repair workflow challenges 12:30 Using signing bonuses to attract talent 19:20 Exploring high school co-op opportunities 23:42 Employee training and probation process 30:55 Addressing incentive structures for young workers 32:53 Developing mentorship and skill-building plans 41:36 Building confidence through experience 45:55 Developing practical mechanical expertise 52:37 Addressing car maintenance and trade-in options 54:57 Challenges driving service advisors to leave 01:00:16 Technician networking and collaboration 01:05:01 Encouraging collaboration and knowledge sharing 01:10:26 Evaluating roles in auto repair 01:20:02 Selecting appropriate diagnostic tools 01:21:23 Addressing wages in the auto industry 01:26:20 Addressing technician problem-solving skills Follow/Subscribe to the show on social media! | |||
| We Need to Call Training "Continuing Education" | Bret T. Fadley | 24 mars 2026 | 01:10:00 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by Bret T. Fadley to discuss the upcoming TOOLS training event in Hershey, Pennsylvania. Bret talks about why it’s so important to keep learning and stay connected in the automotive world, and how events like this help you build strong relationships that benefit both you and your shop. Jeff also shares some of his past experiences, highlighting the super welcoming vibe at TOOLS and how these events leave you with fresh ideas and a boost of confidence heading back into your business. Timestamps: 08:32 Albert's Process and Event Bonds 13:57 "Diagnosing Cylinder 2 Misfire" 20:12 "Connecting Friends and Mentors" 26:54 "TOOLS: Intimate, High-Quality Training" 29:52 Networking Drives Automotive Inspiration 34:11 "Canadian Caravan to Tools Event" 38:56 "Casual Meet and Greet" 48:46 "Enhancing Team Communication Skills" 59:03 "Dealer Techs and Industry Perspectives" Follow/Subscribe to the show on social media! | |||
| The Impact of ADAS on Auto Repair | Eric Pagliughi from Launch Tech USA | 17 mars 2026 | 01:26:35 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by Eric Pagliughi, Senior Vice President of Launch Tech USA. Eric talks about his journey from shop owner and distributor to leading product development at Launch Tech USA, emphasizing the importance of direct technician feedback in tool innovation. They speak on the company's commitment to quick software updates based on user input, navigating the challenges of manufacturer security requirements, and building strong industry relationships to increase access to OE information. Timestamps: 10:03 "Global Silos and Business Growth" 13:38 "Right Tools, Right Market" 19:14 Tech Efficiency and OE Challenges 22:48 "Responsibility in Automotive Ethics" 30:39 Evolving Automotive Data Accessibility 35:41 "Cloud-Dependent Vehicle Repairs Emerge" 41:17 Dealership Security Concerns and Limitations 43:55 "Industry Costs and Responsibility" 53:29 "Building Relationships Through Innovation" 57:29 "Streamlined Updates with Tech Tips" 01:04:05 ADAS Impact on Auto Repairs 01:05:34 ADAS Calibration and Liability Risks 01:11:22 "Commitment to Craft and Community" 01:18:50 "Space-Saving Touchless Alignment Solution" 01:25:04 Empowering Technicians Through Innovation Follow/Subscribe to the show on social media! | |||
| Why Forward-Thinking in Auto Repair is Critical | JeanAnn SaintGrace | 10 mars 2026 | 02:01:34 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by JeanAnn SaintGrace, host of the BRAND NEW podcast in the Changing the Industry Network "Shop Talk Her Way". She's also an automotive shop coach and former shop owner. JeanAnn shares her journey from accidental shop ownership to building a business focused on profitability, people, and succession planning. Together, they discuss the importance of protecting technicians' pay and treating them like "racehorses," strategies for consistent profit to secure employee futures, and the emotional realities behind leadership and preparing for unexpected life events. Click here to listen to JeanAnn's podcast "Shop Talk Her Way" Timestamps: 19:50 "Managing Reputation in Business" 25:14 Husband-Wife Power Dynamics in Business 32:37 Technician Dynamics and Customer Communication 41:43 "Survival Mode and Unequal Pay" 57:25 "Challenges of Running a Shop" 01:03:40 "Challenges of Transparency in Sales" 01:14:02 "Proof Her Method Works" 01:29:25 "Have a Plan for Uncertainty" 01:42:32 Work-Life Balance Perspectives 01:49:59 "Finding Purpose Through Positivity" 01:58:19 "Resilience, Connection, and Legacy" Follow/Subscribe to the show on social media! | |||
| Power Wheels Drag Racing?? | Alan Placer | 03 mars 2026 | 01:08:24 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with Alan Placer from ML Toys, a company that specializes in upgrades for Power Wheels ride-on vehicles. Alan shares how he turned a simple side hustle into a leading business, even without a formal technical background. They talk about the challenges of manufacturing custom parts, the surprisingly competitive world of Power Wheels drag racing, and why hands-on experiences matter so much when it comes to inspiring the next generation of mechanics and engineers. Timestamps: 05:23 "Building a Strong Team" 10:57 "Racers: A Unique Passion" 18:14 Inspiring Hands-On Engineering Pathways 22:09 "Legal Risks and DIY Business" 30:51 Power Wheels Transition Challenges 35:31 "Lack of Financial Training" 38:17 Avoid Burnout Through Variety 45:19 Global Supply Chain and Labor Challenges 49:52 Building Legacy in Business Succession 58:32 "Businesses Serve Different Markets" 01:00:20 Passion for RVing and Work 01:04:34 "New Service Centers for Mechanics" Follow/Subscribe to the show on social media! | |||
| Shop Owners and Techs MUST Communicate Better | Lucas Underwood | 24 févr. 2026 | 01:25:12 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff talks with... Mr. Walkie Talkie... the shop owner with that southern draw...the man who's hair is ALWAYS perfect...Mr. Lucas Underwood. Lucas talks about why communication MUST improve between owners and techs, and how more empathy and understanding can completely shift the culture inside a shop. They talk about the risks of leaning too heavily on service information without double checking procedures, especially when safety and liability are at stake. Lucas also gives money advice for technicians, including why thinking long-term and investing in retirement accounts can make a huge difference down the road. Timestamps: 05:54 "Vehicle Diagnostics and Calibration" 13:31 Grace, Mistakes, and Quick Decisions 17:03 "Frustrations and Fixes with Tech" 26:12 "Removing Emotion from Business" 30:47 Purpose Found in Helping Others 37:27 "Happiness Comes From Within" 41:59 "Finding Happiness Amid Toxicity" 48:05 "Miscommunication Resolved Through Dialogue" 51:11 Communication Growth and Therapy Reflections 54:33 "Social Media's Impact on Behavior" 01:02:32 "Compound Growth: $695k to Millions" 01:11:01 "Planning Future Security and Freedom" 01:14:30 "Growth, Respect, and Reflection" 01:17:28 "Reflections on Unfiltered Insights" Follow/Subscribe to the show on social media! | |||
| His Son Told Him to Leave the Dealer | David Kline | 17 févr. 2026 | 02:32:53 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes David Kline back to talk about his transition from dealer tech to independent. David shares what it was like sticking with a job that wasn’t fulfilling and what finally pushed him to make a change. They dive into the ups and downs of flat rate pay, why shop culture makes a big difference, and how open communication and continuous learning can really shape your career. Timestamps: 20:41 "Finding Joy in Connection" 25:32 "Frustrations of Senior Techs" 41:28 "Matco Boxes Prove Durable" 49:38 "Collaborating in a Family Business" 54:06 Dealership Team Dynamics and Impact 01:10:48 "Effective Management and Workplace Challenges" 01:13:41 "Warranty Pay vs. Retail Time" 01:33:34 "Value, Pricing, and Customer Trust" 01:43:13 "Service Delays and Training Issues" 01:48:54 "Inspection Ownership and Miscommunication" 02:02:17 "The Humility of Learning" 02:10:08 Balancing Integrity and Corporate Influence 02:26:03 "It's Who You Know" Follow/Subscribe to the show on social media! | |||
| The Truth About Diag, Flat Rate Pay, and Shop Culture with Josh Whiteman | 10 févr. 2026 | 01:34:38 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by Josh Whiteman to discuss his role as an instructor with Garage Gurus which offers automotive training. Josh talks about the importance of ongoing education and adapting diagnostic processes to real-world conditions. They also speak on industry challenges, from technician pay structures to fostering a culture of compassion and mentorship within workshops. Timestamps: 10:30 "Importance of Transparent Auto Repair" 15:43 "Skill Gaps and Training Challenges" 16:51 Trade Education Builds Knowledge 24:59 "Learning Through Osmosis Everywhere" 27:55 "Efficient Module Testing Insights" 33:15 "Diagnostic Tools and Strategies" 38:41 Resistance Testing Flaws and Tools 45:37 Managing Customer Expectations 52:13 "Flat Rate Tech Efficiency" 55:39 "Pay Over Hours: A Debate" 01:01:36 "Listening vs Distraction at Work" 01:07:29 "Dealing with Difficult Techs" 01:14:32 Engine Diagnostics and Pressure Analysis 01:16:09 "Practical Testing and Tools Guide" 01:22:00 "A-Techs vs. Specialists: Shop Roles" 01:28:16 "Free Training Event Explanation" Follow/Subscribe to the show on social media! | |||
| Dealer Tech Fluffy Mexicanik Talks Shop Culture and Burnout | 03 févr. 2026 | 02:01:11 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes back Fluffy Mexicanik. They discuss the realities of working as a dealership technician. Fluffy shares his reasons for leaving a dealership after nearly 13 years, stressing the importance of shop culture and the challenges of flat rate. Together, they talk about how labor times are set and the impact of dealership processes on technician efficiency. Timestamps: 15:01 Slashed Labor Times Impact Profit 30:38 "Service vs. Sales Priorities" 40:57 "Frustrations with Inefficient Procedures" 46:50 "Incentivized Pay vs. Flat Rate" 56:22 Reflecting on Expertise and Humility 01:12:39 "Uconnect Reliability vs. Durango Issues" 01:24:02 "Car Not Designed for Winter" 01:35:36 "Chuck's Truck Troubles Explained" 01:45:48 "Brake Jobs: Quality vs. Speed" 01:57:02 Defending Industry Workers’ Rights Follow/Subscribe to the show on social media! | |||
| Why Does Your Best Tech Leave With TobaTech | 27 janv. 2026 | 01:42:22 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff is joined by Mark Elliott, also known as TobaTech on social media. They discuss what drives top technicians to leave their jobs and why it's rarely just about money. TobaTech shares his experiences at his previous shop, describing how the loss of training opportunities and an overwhelming shift in responsibilities led to his decision to move on. They also speak on the importance of investing in staff development, maintaining a supportive shop culture, and recognizing technician contributions beyond financial incentives. Timestamps: 08:48 "Developing Skills Beyond Expectations" 12:50 "Reflections on Trade Expectations" 20:40 "Improve Training for Better Sales" 21:31 "Questioning Career Fulfillment" 26:48 "Amazon Gadget Fail Turns Lesson" 35:16 Trusted Technicians and Transitions 38:11 Impact of Leadership Departure 43:57 "You're Not Family" 52:51 Shop Upgrades and Improvements 54:15 Truck Vibration Causes & Solutions 01:03:30 "Clarifying Misunderstood Podcast Context" 01:05:15 "Work-Life Balance Challenges" 01:11:44 "Skills Gap and Expectations" 01:16:18 "Awkward Reunion with Former Boss" 01:21:48 "DBI: Key to Customer Loyalty" 01:26:48 "Proving Work Isn't Distracted" 01:35:38 "Unfair Performance Bonus Policy" 01:37:03 "Navigating Unfair Work Dynamics" Follow/Subscribe to the show on social media! | |||
| Is Communication What’s Failing the Auto Repair Industry? | Eric Sprague | 20 janv. 2026 | 01:51:50 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes Eric Sprague from L&N Performance Auto Repair. Eric stresses the need for improved shop culture and mentorship to support new technicians entering the field. Jeff and Eric also talk about the importance of thorough communication between support staff and technicians to ensure safe, accurate repairs and customer education. Timestamps: 10:39 TPMS Regulations and Nanny State 16:53 Empty Promises and Abandoned Projects 18:46 "Hybrid Trucks and Northern Infrastructure" 25:11 "Youth, Effort, and Clear Guides" 32:40 "Electronic Parking Brake Discussion" 34:33 "Teaching Safe Methods First" 43:32 "Trust and Prioritization at Work" 48:54 "Challenges of Losing Key Talent" 54:35 "Shifting from Dealership Culture" 55:46 "Accountability and Proper Checks" 01:04:10 "Challenges of Independent Auto Shops" 01:09:28 "Challenges in Automotive Repair Access" 01:12:15 "Industry's Tipping Point on Regulation" 01:17:24 "Importance of Vehicle Safety Systems" 01:25:59 "Tool Standards and Calibration Issues" 01:27:30 "Understanding the Entire System" 01:34:24 "European Cars and Sunroof Issues" 01:42:24 Regulations, Qualifications, and Future Standards 01:45:58 "Teamwork Overcomes Chaos" 01:48:47 "Monthly Collaborative Conversations" Follow/Subscribe to the show on social media! | |||
| Technician Turnover Is More Than It Seems with Promotive | 13 janv. 2026 | 01:20:04 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE Today, Jeff get's to catch up with Lisa Coyle and Sam Freeman from Promotive. They discuss the challenges of recruiting and retaining automotive technicians and service advisors. The team explores why job hopping is often misunderstood, saying that it’s frequently due to industry conditions rather than technician performance. They highlight the importance of building mentorship and supportive shop cultures, revealing how both technicians and advisors benefit from ongoing training and honest communication. Timestamps: 09:17 "Diagnostic Tech Misalignment" 14:45 Employee Growth and Retention Strategies 19:06 "Show Me the Proof" 22:23 "Workplace Dynamics and Expectations" 26:34 "Underpaid Service Advisors Debate" 32:14 "Bridging Advisor-Technician Divide" 37:29 "Incentivizing Flat Rate Pay Notifications" 42:30 "Harbor Freight Tools Debate" 50:42 "Be the Person Who Inspires" 57:07 "Flat Rate Payment Inequity" 01:00:50 "Consumer Expectations and Instant Gratification" 01:04:12 "Treat Others with Courtesy" 01:08:42 "Top Accomplishment Interview Question" 01:14:57 "Qualified Teachers Matter" Follow/Subscribe to the show on social media! | |||
| Life-Changing Work in the Accessible Vehicle Industry with Bob Leonard | 06 janv. 2026 | 01:10:36 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with Bob Leonard from Mobility Works to delve into the specialized world of vehicle modifications for people with physical disabilities. Bob shares insights into the unique regulatory landscape and technical requirements affecting mobility vehicle conversions, including the importance of following strict certification rules and working closely with certified evaluators. The conversation highlights the technician shortage in the mobility industry, the blend of mechanical and electrical skills required, and the impactful difference these vehicles make in the lives of customers. Timestamps: Follow/Subscribe to the show on social media! | |||
| Sherwood II Says We MUST Find Better Ways to Recruit Talented Techs | 30 déc. 2025 | 01:37:03 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff welcomes back Sherwood Cook II of Royalty Auto. Sherwood talks about the challenges he's had with technician recruitment and stresses the importance of inspiring young techs through programs like their Junior Technician Night. Jeff and Sherwood also talk about industry-wide issues with parts quality, availability, and the increasing difficulty of repairs. Their conversation highlights how these factors impact shops and customers. Timestamps: Follow/Subscribe to the show on social media! | |||
| Eric the Car Guy!! | His Story and Thoughts on Technician Burnout | 23 déc. 2025 | 01:16:41 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with the one... the only.... Eric the Car Guy! His YouTube Channel has impacted millions of technicians over the years and one of those was the host of this podcast...Jeff. Today, they talk about Eric's story from dealership technician to YouTuber, highlighting the setbacks that shaped his career and his drive to empower others. They also discuss the challenges facing today's automotive industry, including the need for mentorship and apprenticeship programs, common misconceptions about flat rate pay, and the importance of valuing technicians as professionals. Follow/Subscribe to the show on social media! | |||
| The ONE Thing New Techs Need Most (and Shop Owners Overlook) | John Firm and Rick White | 16 déc. 2025 | 00:56:33 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE In this episode, Jeff is joined by John Firm and Rick White where they discuss growth and success in the automotive industry. Rick talks about the importance of having a coach and staying curious, humble, and open to new ideas. John and Rick also speak on the challenges unique to fleet shops versus traditional retail shops. To help, they share advice on pricing, marketing, and building strong business relationships. Timestamps: 04:42 "Ask or Stay Ignorant" 07:05 Car Troubleshooting: Fuse vs. Diagram 10:11 Effective Communication in Auto Repair 12:42 Business Coaching Insights 19:03 "Competing on Price Dangers" 19:26 "Prioritizing Strategy Over Savings" 23:08 Labor Rates and Mix Reevaluated 28:28 "How to Beat AutoZone" 31:47 Survival Over Greed 33:51 "Challenges in European Auto Repair" 38:31 "Maintain Control, Avoid Dealers" 40:08 "Coaching Accountability and Honesty" 44:13 "Helping a Client in Need" 48:02 Advice for New Technicians 51:00 "Integrity in Auto Repair" 53:43 "Talking About John and Canada" Follow/Subscribe to the show on social media! | |||
| Life as a Tech is Not Always "Sunny" with Sunny Massera | 09 déc. 2025 | 01:01:11 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff sits down with Sunny Massera. Sunny is a self-taught service manager that went from dabbling with cars to building high-end custom Broncos. He talks about why it's important to seek out people with greater skill to keep growing. Sunny also discusses the challenges of business ownership in the automotive world and talks about lessons learned from running his own shop. Jeff and Sunny also speak on the high expectations and pressures involved in custom car builds and mentoring young technicians. Follow Sunny on social - Timestamps: 09:33 Underappreciated Work and Mismanagement 14:34 "Passion Meets Expectation in Craft" 16:14 From Selling to Building Cars 21:23 "Job Frustration and Judgment" 27:28 Lifelong Learning in Trades 33:17 Distractions and Smoking Breaks 40:36 "From Carburetors to Convenience" 42:58 "GTOs, Broncos, and Value" 50:31 Truck Modification Causes Failure 55:53 "Faulty Steering on Work Vans" Follow/Subscribe to the show on social media! | |||
| Check Engine Chuck Says We Need a New Mindset | 02 déc. 2025 | 01:36:35 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton is joined by Check Engine Chuck and Brian Gauthier. Chuck and Jeff talk about the importance of investing in service information and ongoing education. They also speak on how sharpening diagnostic skills can change a technician's role and reputation. Brian also shares his experience transitioning from routine mechanical work to more advanced diagnostics. He also opens up about the challenges of working in a small-town shop with limited resources. Timestamps: 08:13 "Better Than the Dealer" 12:00 "Cost Differences in Workplaces" 19:05 "Learning Effective Car Repairs" 23:23 Shifting Perspectives Shape Outcomes 29:01 "Chuck's Generosity and Frustrations" 32:11 Gatekeeping for Change 38:37 "Growth Through Focused Free Time" 45:06 "No Sleep, Still Driving" 47:48 "Transforming Through Mindset Shift" 54:52 Car Conversion Issues Explained 01:02:01 Daily Learning with Eric O. 01:04:52 Struggles with Subaru Diagnostics 01:12:35 "No Communication, Programming Risk" 01:17:23 Bridging Technician and Management Gaps 01:21:43 "Unexpected Generosity and Change" 01:24:50 "Tech Confusion and Programming Chat" 01:34:17 "Refining a Diagnostic Process" 01:35:04 "Industry Impact" Follow/Subscribe to the show on social media! | |||
| Culture at Work Has NEVER Been More Important | Tony Martinez - AAPEX Technician of the Year | 25 nov. 2025 | 01:07:58 | |
Like the show? Show your support by using our sponsors. Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton sits down with Tony Martinez who was the AAPEX Technician of the Year. Tony shares his perspective on mentorship in the automotive industry and the importance of team culture over individual performance. He and Jeff talk about the value of constantly learning and ASE certifications. They also discuss the growing need for open access to service information and support for the Right to Repair Act. Timestamps: 10:21 "Learning Extreme Ownership" 15:58 "Path to Becoming an A Tech" 20:45 ASE Test Prep Insights 22:32 "Pursuing Manufacturing Apprenticeship Early" 29:11 "Engine Assembly and Keystone Pipeline" 33:52 "Building Mastery Over Quick Fixes" 43:10 "Workshop Workflow and Logistics" 47:58 "Patience and Perseverance in Challenges" 50:29 "Perseverance and Problem-Solving" 59:27 "Company Culture Drives Success" 01:03:59 Sherwood Family: Teaching Automotive Skills Follow/Subscribe to the show on social media! | |||
| Dutch Silverstein Tells Us How It Is | 18 nov. 2025 | 00:57:11 | |
Like the show? Show your support by using our sponsors. Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton is joined by Dutch Silverstein and his daughter Ana. Dutch brings up the differences of a transaction-based vs relationship-based business model, urging shop owners to pursue what aligns with their personal values and long-term goals. The conversation highlights the need for self-reflection and sacrifice when considering shop ownership, as well as the dangers of lowering standards in the industry. Timestamps: 03:50 Family-Owned Automotive Safe Haven 07:57 Car Repair Frustrations Persist 11:43 Mechanic Reputation and Trust 14:40 Mechanic's Business Growth Journey 16:52 Personal Betrayal in Safe Space 20:25 "Coaching Costs and Industry Influence" 25:51 "Pursuing Integrity Every Day" 28:49 "Sacrifice for Future Success" 31:10 "Boost Productivity, Build Wealth" 35:13 Work Ethic and Presence 37:00 "Training Wheels Off Moment" 42:23 "Self-Reflection for Business Growth" 43:38 Understanding Business Metrics & Decisions 46:31 Avoiding Pitfalls in Business Growth 50:25 "Unpaid Work Clarification" 53:21 Empowering Technicians for Success Follow/Subscribe to the show on social media! | |||
| Is Mentorship the Answer to the Technician Shortage? | Chuck Mitchell | 11 nov. 2025 | 01:14:30 | |
Like the show? Show your support by using our sponsors Need to update your shop systems and software? Try Tekmetric HERE Save 15% on your next Launch Tech USA tool with code Launch15. Use that code at checkout HERE In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry. Timestamps: 06:39 "Friend's Growth in Dealerships" 15:05 Balancing Business and Compassion 17:06 Shop Ownership Challenges 22:58 "Building Confidence Through Understanding" 30:19 Improving Industry and Supporting Workers 34:07 Tech Career Paths in Shops 36:44 "EV Direction and Innovation" 43:25 "Reviving Craftsmanship in Auto Industry" 48:24 "Vehicle Repair Challenges Persist" 52:18 Customer Service and Accountability 01:00:09 "AI, VR, and Cost Challenges" 01:03:39 "Nurturing Young Techs" 01:11:31 "Industry Growth Through Connection" Follow/Subscribe to the show on social media! | |||