Explore every episode of the podcast The ITSM Spectrum
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Enterprise Service Management | ITSM Spectrum Episode 4 | 04 oct. 2024 | 00:21:28 | |
In this episode, we sit down with Enterprise Service Management expert, and author of the course, John Sansbury, to explore the transformative power of Enterprise Service Management (ESM) within an entire organisation. | |||
| A New Age of Recruitment | ITSM Spectrum with Joe Moreton | Ep.3 | 17 juil. 2024 | 00:36:29 | |
Join us on "The ITSM Spectrum | by Purple Griffon," where our latest episodes delve into the groundbreaking "Recruit, Train, Deploy" service—a bespoke solution designed to align employer needs with skilled, ready-to-deploy tech talents. Dive deeper as we explore how this innovative approach is not only reshaping the landscape of tech recruitment but also paving the way for more women to thrive in the tech industry. Episode 3: Revolutionizing Tech Recruitment with Recruit, Train, Deploy Discover how our unique service, customizes training to fit specific job roles, ensuring candidates are not just qualified but truly job ready. This episode unpacks the myriad benefits for employers looking to streamline the hiring process and secure top-tier talent efficiently. Key Features:
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Join Our Community Engage with "The ITSM Spectrum | From Purple Griffon" by subscribing through your favourite podcast platform. Submit your questions and comments in the comments section and we’ll do our best to address them in a future episode! Let's drive change together in the ITSM and tech community. Subscribe and Share Don’t miss out on any episodes—subscribe now, share and like to support the podcast. | |||
| PRINCE2 7th Edition and Problem Management | 28 mars 2024 | 00:42:36 | |
In Episode 2 of "The ITSM Spectrum | From Purple Griffon," we dive deep into a variety of key ITSM topics that are crucial for professionals in the field. This episode is packed with valuable insights and information, starting with an in-depth exploration of PRINCE2 7th Edition. We uncover what's new, what's changed, and how these updates can impact your project management approach. The conversation then shifts to Problem Management, where we dissect strategies and best practices to effectively identify, analyse, and resolve problems within IT services, aiming to minimise the adverse impact on business operations. We also take a special look at our consultancy services, providing a behind-the-scenes glimpse into how we support businesses in optimizing their IT service management processes and achieving their strategic objectives. Rounding off the episode, we explore the realm of Service Integration and Management (SIAM), discussing its significance in managing multiple service providers and ensuring seamless integration to deliver a cohesive IT service to the business. Whether you're seeking to update your knowledge on PRINCE2, looking for effective problem management strategies, curious about how consultancy can transform your ITSM processes, or exploring the benefits of SIAM, this episode is a treasure trove of information designed to propel your professional development forward. Join us on this enlightening journey through the ITSM Spectrum. | |||
| The future of ITSM? Artificial Intelligence with Dr. Andy Lowe | 07 mars 2024 | 00:22:29 | |
In this episode we take a look at Artificial Intelligence with Dr Andy Lowe, co-author of the BCS Artificial Intelligence Foundations book. | |||