In this solo episode of The Good Leadership Podcast, we explore the often overlooked yet crucial trait of humility in leadership. Discover why humility is essential for great leaders and how it fosters trust, teamwork, and a positive work culture. Learn about famous examples of humble leaders like Mahatma Gandhi, Elon Musk, Satya Nadella, and Indra Nooyi, and debunk common myths surrounding humility in leadership. Gain practical tips to incorporate more humility into your own leadership style to enhance decision-making and build stronger connections with your team. Whether you're leading a team or rising the ranks, this episode reveals how humility can be a leadership asset. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:48) Defining Humility in Leadership (02:01) Benefits of Humble Leadership (04:01) Famous Examples of Humble Leaders (06:47) Debunking Myths About Humility (11:28) Practical Tips for Humble Leadership (13:53) Conclusion

Today, we are joined by Julie Winkle Giulioni & Bev Kaye.

Julie Winkle Giulioni is a champion for workplace growth and development and who helps executives and leaders optimize talent and potential within their organizations. She of Inc. Magazine’s Top 100 speakers, she’s the author of a soon to be best-seller Promotions Are So Yesterday: Redefine Career Development. and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.

Dr. Beverly Kaye is recognized internationally as a professional dedicated to helping individuals, managers and organizations understand the practical “how-to” principles of employee development, engagement, and retention. Her books and learning materials have stood the test of time. Her groundbreaking career development, engagement, and mentoring programs have been implemented by such leading corporations as American Express, DaimlerChrysler, Hartford Life, Macy's, Marriott International, Microsoft, Sprint, Starbucks, and Xerox.

In this episode of the Good Leadership Podcast, we continue our discussion about the updated edition of Julie’s & Bev’s bestselling book, 'Help Them Grow or Watch Them Go.'

Join us as we explore the importance of foresight in career development, discussing how employees can take responsibility for their growth by understanding external and internal challenges.

Julie and Bev also debunk traditional career ladders in favor of more dynamic metaphors like rock climbing and emphasize the critical role of agility.

Lastly, we learn how intentional actions and support structures, including the innovative BookBot tool, can empower remote workers and bridge the knowing-doing gap.

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The 3rd edition of Help Them Grow or Watch Them Go will be released on September 24. And when you pre-order it, you will get access to a specially curated library of microlearning videos from authors Bev Kaye and Julie Winkle Giulioni on a range of important topics that will enhance your leadership and help you get the most from the book – all provided by AthenaOnline.

Just place your pre-order today, share your information here, and jumpstart your career development efforts immediately. (Note: This offer will expire on September 24.)

For more information, visit Help-Them-Grow.com.

Connect with Bev Kaye

Website: www.bevkaye.com

Email: bev@bevkaye.com

Primary Phone: 818.995.6454

Social Media Channel:

LinkedIn: https://www.linkedin.com/in/bevkaye/

Connect with Julie Winkle Giulioni

Website: JulieWinkleGiulioni.com

Email: julie@juliewinklegiulioni.com

Primary Phone: 818-219-7988

Social Media Channels:

LinkedIn: https://www.linkedin.com/in/juliewinklegiulioni/

Facebook: https://www.facebook.com/JulieWinkleGiulioni.Author/

YouTube: https://www.youtube.com/channel/UCYPG2YOq_4GTPUUrM1n4Q1w

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(02:01) Tool: Understanding Hindsight vs. Foresight

(02:20) Technique: Strategic Career Planning

(04:35) Tool: The Rock Climbing Metaphor for Career Development

(07:15) Tip: Growth Without Moving Up

(09:53) Technique: Redefining Career Success

(14:31) Tool: The Three E's of Career Development

(18:41) Tip: Developing at a Distance

(24:07) Key Takeaway

(29:11) Conclusion

Today we are joined by Dr. Paul McGee, a renowned UK motivational speaker and author, best known for his best-selling book SUMO (Shut Up, Move On) and his expertise in change management and human behavior. Paul McGee has over 30 years of experience delivering motivational talks and workshops globally, working with high-profile clients like Harrods, Adidas, and Virgin. He has authored several influential books on topics such as self-confidence and managing worry, and his approach to speaking combines humor, inspiration, and practical advice, making his sessions engaging and impactful. Additionally, Paul is a visiting professor at the University of Chester, further solidifying his expertise and credibility in the field. In this episode, Paul explains the 'Mystery of History' chapter from his book, emphasizing how age, upbringing, work culture, and past experiences shape individuals. We explore strategies for handling tough conversations, the concept of self-awareness deficiency syndrome (SADS), and the significance of cultural shifts brought by change. Paul also shares practical techniques for managing change and effective communication. This episode provides valuable strategies for leaders seeking to enhance their team's performance and navigate change successfully. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:55) (Tip) The Impact of History on Behavior (02:34) (Tip) Generational Differences in the Workplace (03:24) (Tip) The Role of Upbringing and Management Styles (04:20) (Tip) Pandemic's Influence on Work Culture (06:53) (Tool) Self-Awareness and Leadership (09:50) (Tip) The Importance of Feedback (12:38) (Technique) Strategies for Effective Change Management (19:23 (Technique) Handling Tough Conversations (23:42) Conclusion

Dr. Richard Osibanjo is a leading expert on transformational Leadership and senior team performance. He is an author, executive coach and speaker. His work centers on helping senior leaders energize their organizations with bold, transformational strategies that unlock human potential and new market growth. In addition to his role as Director of SPTD Transformation and Chief of Staff at Intel, he is a trusted advisor to executive leaders at Intel Corporation.

Dr. Osibanjo is also a Marshall Goldsmith Top 100 Coach and a Forbes Columnist on Leadership Strategy. He received his doctorate in Chemistry from the University of California, Davis.

Dr. Osibanjo's Books: https://www.richardosibanjo.com/shop

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Learn more about IMS and future sessions with experts like Dr. Richard Osibanjo: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:
(00:00) Introduction

(01:05) Richard’s background

(02:02) Richard’s interest in leadership development

(03:11) Research on habits of memorable leaders

(06:27) John Maxwell’s quote

(08:07) Memorable leaders are more authentic

(11:42) Tips for leaders

(16:03) Smart leaders

(16:54) Optimism is not optional

(18:15) Organizational culture

(20:20) Key people that a leader needs

(23:58) Three things a leader need to do

(26:24) Leadership coach

(28:02) Goliath

(30:38) Minority voices

(33:24) Invest in the next generation of leaders

(35:00) Conclusion

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace to help her audiences connect to their purpose, authentic identity, and the power of leading from within.

Her latest book is titled Influence Starts with "I": A Woman's Guide to Unleashing the Power of Leading From Within and Effective Change Around You. Jeanne's mission is to move people and systems to higher levels of effectiveness. Jeanne is a seasoned organizational development consultant with more than 25 years of experience consulting, coaching and training in areas including leadership development, diversity and inclusion, and communication.

Dr. Jeanne Porter King's Books: https://www.drjeanneporterking.com/books/

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Learn more about IMS and future sessions with experts like Dr. Jeanne Porter King: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters: 
(00:00) Introduction

(00:41) Definition of influence

(02:24) Identify your leadership purpose

(05:10) Gender bias in leadership

(11:56) Tool: Becoming an authentic female leader

(14:25) Imposter syndrome

(15:43) Develop an influence mindset

(20:42) Confidence and competence

(21:41) Tool: Societal and cultural level boosters

(23:23) Tool: Organizational level confidence boosters

(24:56) Tool: Interpersonal level confidence boosters

(29:08) Tool: Personal level confidence boosters

(31:57) Daily opportunities to influence

(36:26) Call to action

(37:26) Conclusion

Dr. Michael Woodward is a Clinical Assistant Professor of Executive Coaching at New York University (NYU) where he leads the Master of Science program in Executive Coaching and Organizational Consulting. As a consultant and professional coach, Dr. Woody works with both private and corporate clients on building management and leadership capacity. 

He is the author of the Amazon.com top selling job book The YOU Plan: A 5-step guide to Taking Charge of Your Career in the New Economy. Dr. Woody has also published award-winning research on teamwork titled Cooperation and Competition: The Effects of Team Entrainment and Reward Structure.

Dr. Woodward has appeared on TODAY Show, LIVE w/ Regis & Kelly, Fox & Friends, and CNN among many others. He has been quoted in the Wall Street Journal, Forbes, and Miami Herald as an expert on workplace issues. He has worked with management and executive level clients at such organizations as: Bacardi USA, SAP, Sugar Foods Corporation, and Department of Homeland Security. Prior to founding HCI in 2005, Dr. Woody served as a management and human resources consultant for PricewaterhouseCoopers Consulting (PwC).

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Learn more about IMS and future sessions with experts like Dr. Michael Woodward: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:
(00:00) Introduction

(01:10) Michael’s background and career journey

(06:13) Coaching vs Mentoring vs Therapy

(08:57) Coaching for performance vs coaching for development

(11:55) Future of coaching industry

(15:57) Big ‘C’ vs small ‘c’ coaching

(19:27) Tips for active listening

(25:02) Types of questions to ask

(28:14) Asking deeper questions

(30:34) Tool: GROW model

(34:22) Recommended coaching certification programs

(35:24) Book recommendation

(36:34) Conclusion

Dr. Jennifer B. Kahnwiler is a bestselling author and one of the top global leadership speakers on introverts in the workplace. Her pioneering books, The Introverted Leader, Quiet Influence, The Genius of Opposites, and Creating Introvert-Friendly Workplaces have been translated into 18 languages. Jennifer helps organizations harness the power of introverts. She has partnered with leading organizations like Amazon, Merck, Kimberly Clark, NASA, Bosch, and the US Centers for Disease Control. Jennifer has delivered her signature presentations from Singapore to Spain.

Dr. Kahnwiler's Books: https://jenniferkahnweiler.com/best-introvert-book/

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Learn more about IMS and future sessions with experts like Dr. Jennifer Kahnwiler: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:14) Jennifer’s background

(03:30) Bias against introverts in an organization

(05:22) What is an introvert?

(07:56) Ambiverts

(09:48) Tool: 4P’s model

(14:00) Myths around introversion

(17:13) Introvert-friendly workplace design

(20:59) Mingling with colleagues

(23:03) How to keep introverts engaged in Zoom meetings

(26:43) Tips for introvert leaders

(28:19) Communicating with people

(30:18) Tool: Introvert inclusion strategy

(35:31) Conclusion

Dr. Robert Bies is the Professor of Management and Founder of the Executive Master’s in Leadership degree program at Georgetown University. He has worked with Fortune 500 companies, as well as governmental agencies and non-profit organizations, on issues of leadership and change. Drawing on his consulting experiences and research, he focuses on three core leadership skills (building trust, storytelling, delivering bad news) and strategies for applying them. 

Through a combination of lecture, movie clips, and simple exercises, Robert Bies will provide practical tools and solutions for how to build trust, be an inspiring storyteller, and be able to effectively deliver bad news.

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Learn more about IMS and future sessions with experts like Paul McGee: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(01:15) Robert’s background

(03:40) Strategy: Enemies of trust and how to deal with them

(11:18) Storytellings impact on leadership

(16:43) Strategy: Delivering bad news

(21:25) Key takeaways

(22:34) Conclusion

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one on the business book chart and remained there for a further 24 weeks.

Building on his background in psychology, Paul's aim is to deliver a practical, relevant message that can make an immediate impact on people's professional and personal lives. His approach is considered both inspirational and humorous as he seeks to deliver a memorable experience that equips people with insights and ideas to increase their personal effectiveness and impact.

SUMO (Shut Up, Move On) Book: https://www.amazon.com/S-U-M-Shut-Move-Straight-Talking-Succeeding/dp/0857086227

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Learn more about IMS and future sessions with experts like Paul McGee: https://ims-online.com/programs

Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges) - https://www.youtube.com/playlist?list=PLNwWl_bClmVyp_YJxfrDJy4kGhRxaxJZm

Relevant IMS Leadership and Management Articles  https://blog.ims-online.com/

Connect on LinkedIn - https://www.linkedin.com/in/charlesagood/

Chapters:

(00:00) Introduction

(02:16) Straight talking and communication 

(03:27) Making your messages memorable

(07:29) People don’t remember what you say, they remember how you make them feel

(10:10) Understanding audience needs

(13:49) Focusing on features rather than selling benefits

(16:30) Positive mindset

(18:45) Become an artist

(20:17) Tool: Incorporate stories in your communication

(24:28) Building a storytelling culture

(27:12) Communicate in a more visual, memorable way

(30:16) Key takeaways

(31:02) Conclusion

Jackson Nickerson has a long and distinguished career teaching, researching, consulting, administering, and entrepreneuring. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  

As the Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led many innovations including one of the first Executive Master of Science in Leadership degrees in the nation, doubled executive enrollment, and increased revenue by 75%. He was the first ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in Sao Paulo Brazil and a frequent collaborator with Center for Homeland Defense and Security at the Naval Post Graduate School. 

He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.

Jackson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.

Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_Nickerson

Dr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/

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Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(00:53) Dr. Nickerson’s background

(01:35) Why is problem solving hard?

(02:56) Teams often solve the wrong problem

(04:45) Common problems in leaders

(05:10) Tool: Strategies to stop bias

(07:10) Tool: Strategies to minimize confirmation bias effects

(08:59) Tool: Framing effect

(10:49) Thinking traps

(14:05) Enhancing critical strategic thinking

(18:21) Conclusion

Juliet Funt is the best selling author of A Minute to Think, which explains how to reclaim creativity, conquer busyness, and do great work.

She is also a speaker and consultant. She has advised companies such as Spotify, National Geographic, Vans, Costco, Pepsi, Nike, Sephora, and ESPN.

The Conformity Experiment: https://www.youtube.com/watch?v=TrTk6DsEJ2Q 

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Learn more about IMS and future sessions with thought leaders like Julie Funt: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:06) Juliet’s Background

(02:13) What is WhiteSpace?

(04:50) Insatiability at work

(07:02) Conformity dimension

(08:24) Tool: Empathy Gap

(12:13) Misery and money

(14:07) Tool: Taking strategic pauses from work

(17:52) Tool: Tuna, Krill, and reductive mindset

(21:09) WhiteSpace and guilt

(22:32) First Thief: Drive

(24:34) Simplification questions

(25:07) Second Thief: Excellence

(26:09) Third Thief: Information

(28:01) Fourth Thief: Activity 

(29:17) Tool: Power Distance

(31:30) Conclusion

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and experiences in the marketplace to help her audiences connect to their purpose, authentic identity, and the power of leading from within.

Her latest book is titled Influence Starts with "I": A Woman's Guide to Unleashing the Power of Leading From Within and Effective Change Around You. Jeanne's mission is to move people and systems to higher levels of effectiveness. Jeanne is a seasoned organizational development consultant with more than 25 years of experience consulting, coaching and training in areas including leadership development, diversity and inclusion, and communication.

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Learn more about IMS and future sessions with thought leaders like Dr. Jeanne Porter King: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:56) Inclusive leadership

(03:46) Jeanne’s background

(05:51) Inclusive organizations

(08:01) Reflexive thinking

(11:32) Tool: Blindspot - Implicit Association Test

(16:20) Stereotyping

(21:02) Tool: Recognize - Become aware of the assumptions

(22:49) Tool: Reflect - Slow down the automatic process

(24:58) Tool: Remedy - Implement strategies to foster unbiased decisions

(27:25) Key takeaways

(29:17) Conclusion

BJ Fogg, PhD, founded the Behavior Design Lab at Stanford University. In addition to his research, Fogg teaches industry innovators how human behavior really works. Based on 20 years of research and Fogg’s experience coaching more than 40,000 people, his NYT best-selling book, Tiny Habits, cracks the code of habit formation and is full of proven ways to transform your life.

BJ Fogg's Books: https://www.amazon.com/s?i=stripbooks&rh=p_27%3ABJ+Fogg+PhD&s

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Learn more about IMS and future sessions with thought leaders like BJ Fogg: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:16) BJ’s background

(02:22) Behavior design vs. habit design

(04:46) Tool: Behavior grid

(06:09) Information-action fallacy

(09:02) 3 main triggers in the behavior model

(09:56) Why is motivation the wrong place to start?

(11:56) Changing behavior over one time actions

(17:56) Group behavior change

(20:19) Destination group and journey group

(21:57) Behavior change influenced by others

(24:26) Persuasive technology

(25:41) Key takeaways

(26:51) Conclusion

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this insightful discussion, Dr. Scheer shares a foundational framework for building trust within organizations, comprising three essential building blocks: competency, problem-solving, and care for others. He emphasizes the importance of adopting a data-driven, replicable, and durable approach to trust and how it impacts workplace culture and loyalty. Dr. Scheer dives deep into each building block, offering practical tips and reflecting on the importance of self-reflection, active listening, and intentionality in leadership. - Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:51) (Tools) Building Blocks: Competency, Problem Solving, and Care for Others (05:22) (Tip) Deep Dive into Competency (09:26) (Tip) Deep Dive into Problem Solving (13:33) (Tip) Deep Dive into Care for Others (20:25) (Technique) Action Steps to Build Trust (26:16) Conclusion

With a natural ability to engage and empower others, Ty draws on his experience in the trenches to share real and tangible techniques about the principles of leadership that continue to create his success. He has been featured as one of the Top 40 Under 40 and is a young fresh voice providing interactive presentations that are engaging, dynamic and inspiring.

His clients include some of the most recognizable brands in the world such as: Coca-Cola, Subway, Wounded Warrior Project, Blue Cross Blue Shield and Remax. Ty has shared the stage with celebrities, Olympians and world-renowned thought leaders such as President Bush and President Clinton.

Ty’s best-selling books, The Power of Influence and The Power of Storytelling: The Art of Influential Communication, are used in graduate courses at multiple universities including MIT, as today’s version of “How to Win Friends and Influence People.”

Learn more about IMS and future sessions with thought leaders like Ty Bennett: https://ims-online.com/

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Chapters:

(00:00) Introduction

(01:39) Ty’s background and career journey

(06:06) What makes someone influential?

(10:28) Giving one hundred percent all the time

(13:48) Humility

(16:52) Outward mindset

(20:07) Being charismatic

(22:45) Be interested in others

(28:25) Building rapport

(31:16) Give compliments

(32:52) Platinum rule

(36:51) Key takeaways

(37:26) Conclusion

In this episode, we spoke with Robynne Sherrill, the Director of Talent Management at Sprouts Farmers Market. We chat about Robynne's work, her goals for leadership and development next year, and how Sprouts teams up with IMS to help develop their leaders.  

• IMS YouTube Channel (additional resources including video recordings of this episode and all previous episodes of the Good Leadership Podcast)
• Single Servings (bite-sized video clips that answer your most pressing leadership and management challenges)
• Relevant leadership and management articles
• Connect on LinkedIn

Learn more about how leaders leverage IMS: https://ims-online.com/

Chapters:

(00:00) Introduction

(00:57) Robynne’s background

(01:50) Helping Sprout’s leaders develop

(03:46) Internal offerings for leaders

(05:50) Key trends in L&D industry

(07:24) Leadership opportunities

(08:48) How IMS is helping Sprouts

(11:03) Key areas of focus

(12:10) Secret sauce of Sprouts

(13:09) Advice for new leaders

(14:13) Conclusion

Dr. Rick Brandon has consulted, trained, and presented at hundreds of companies worldwide for 30 years. He authored the Wall Street Journal bestseller on ethical corporate power politics, Survival of the Savvy, which was called "the preeminent book on the competencies of organizational and political savvy". 

He is also the founder and president of the globally respected consulting firm, offering workshops on interpersonal and political savvy. His courses are taught worldwide in scores of Fortune 500 corporations as well as in many government agencies, healthcare organizations, and educational institutions.

Learn more about IMS and future sessions with thought leaders like Dr. Rick Brandon: https://ims-online.com/

Chapters:

(00:00) Introduction

(02:09) Rick’s background 

(04:34) Political Savvy

(07:07) Unwritten rules

(11:05) Internal skills

(14:33) Advice to leaders to get honest feedback

(18:01) Recognition and appreciation

(21:44) Proactive strategies

(24:47) Sabotaging behind your back

(31:25) Sabotaging openly and directly

(38:03) Key takeaways

(38:40) Conclusion

Dr. Robert Bies is the Professor of Management and Founder of the Executive Master’s in Leadership degree program at Georgetown University. He has worked with Fortune 500 companies, as well as governmental agencies and non-profit organizations, on issues of leadership and change. Drawing on his consulting experiences and research, he focuses on three core leadership skills (building trust, storytelling, delivering bad news) and strategies for applying them. 

Through a combination of lecture, movie clips, and simple exercises, Robert Bies will provide practical tools and solutions for how to build trust, be an inspiring storyteller, and be able to effectively deliver bad news.

Learn more about IMS and future sessions with leaders like Robert Bies: https://ims-online.com/programs

Chapters:
(00:00) Introduction

(00:58) Robert’s background

(01:59) Miracle story

(05:31) Apollo 13 story

(09:55) Invictus story

(14:10) The Devil Wears Prada story

(18:00) Rocky story

(21:29) Movie recommendations for leaders

(23:09) Conclusion

Chester Elton is a #1 New York Times Bestselling Business Author, Organizational Culture, Employee Engagement and Leadership Expert.

One of today's most influential voices in workplace trends, Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring, and always entertaining talks, Elton provides real solutions to leaders looking to build culture, drive innovation, and enhance wellness. Elton's work is supported by research with more than one million working adults, revealing the proven secrets behind high-performance cultures and teams.

He has been called the "Apostle of Appreciation" by Canada's Globe and Mail, "creative and refreshing‚" by the New York Times, and a "must read for modern managers" by CNN. Elton is co-author of the multiple award-winning bestselling leadership books including All In, The Carrot Principle, Leading with Gratitude and Anxiety at Work. His books have been translated in more than 30 languages and have sold more than 1.6 million copies worldwide. Elton is often quoted in publications such as the Wall Street Journal, Washington Post, Fast Company and the New York Times. He has appeared on NBC’s Today, CNN, ABC, MSNBC, National Public Radio and CBS's 60 Minutes.

Chester Elton's Books: https://www.amazon.com/Chester-Elton/e/B001H6WCT8/

Learn more about IMS and future sessions with leaders like Chester Elton: https://ims-online.com/programs

Chapters:
(00:00) Introduction
(01:39) Chester’s background

(04:02) Carrot culture and employee engagement

(07:32) Gratitude after the pandemic

(10:20) Recognition and appreciation

(12:10) Effective ways to give gratitude

(16:08) Building gratitude daily

(19:12) Balancing accountability and being grateful

(21:43) Texas Roadhouse story

(26:54) Key takeaways

(29:00) Conclusion

Vijay Govindarajan, known as VG, is widely regarded as one of the world's leading experts on strategy and innovation. VG was the first Professor in Residence and Chief Innovation Consultant at General Electric. He worked with GE's CEO Jeff Immelt to write "How GE is Disrupting Itself", the Harvard Business Review (HBR) article that pioneered the concept of reverse innovation-any innovation that is adopted first in the developing world. HBR picked reverse innovation as one of the Great Moments in Management in the Last Century. In the latest Thinkers50 Rankings, he was ranked the #1 Indian Management Thinker.

He is also a NYT and WSJ Best Selling author, is the Coxe Distinguished Professor at Dartmouth College's Tuck School of Business and the Marvin Bower Fellow at Harvard Business School.

Dr. Govindarajan is one of the rare faculty who has published more than ten articles in the top academic journals (Academy of Management Journal, Academy of Management Review, Strategic Management Journal) and more than ten articles in prestigious practitioner journals including several best-selling HBR articles. He received the McKinsey Award for the best article in HBR. He published the New York Times and Wall Street Journal Best Seller, Reverse Innovation.

VG has worked with CEOs and top management teams in more than 25% of the Fortune 500 firms to deepen and integrate their thinking about strategy. His clients include: Boeing, Coca-Cola, Colgate, Deere, FedEx, GE, Hewlett-Packard, IBM, J.P. Morgan Chase, J&J, New York Times, P&G, Sony, and Wal-Mart. Much in demand on the lecture circuit, he has been a keynote speaker in the BusinessWeek CEO Forum, HSM World Business Forum, TED and World Economic Forum at Davos.

Vijay Govindarajan's Books: https://www.amazon.com/Vijay-Govindarajan/e/B001HMOWKO

Learn more about IMS and future sessions with leaders like Vijay Govindarajan: https://ims-online.com/programs

Chapters:

(00:00) Introduction

(01:25) Vijay’s background

(06:03) Innovation vs creativity

(07:24) Box 1: Managing the present core business at peak efficiency and profitability

(08:40) Box 2: Traps of the past

(11:12) Three traps

(13:49) Box 3: Creating the future

(21:25) Balancing the three boxes

(23:18) Focus on the horse you can control

(28:57) The future is now

(31:18) Key takeaway

(32:31) Conclusion

Dr. Julia Sloan, author of the definitive book, Learning to Think Strategically, (Best Business Book of the Year, Financial Times), is widely recognized for her pioneering work on the application of complex cognitive theory to everyday global strategic thinking practice.

Her work draws upon more than two decades of her own corporate experience in Asia, Africa, Middle East, Europe and North America. Julia teaches at Columbia University and has lectured at some of the premier academic institutions including: MIT, Harvard University, and Princeton University.

Learning to Think Strategically Book: https://www.amazon.com/Learning-Think-Strategically-Julia-Sloan/dp/0367141469

Learn more about IMS and future sessions with leaders like Julia Sloan: https://ims-online.com/programs

Chapters:

(00:00) Introduction

(01:15) Julia’s background

(03:42) Strategic thinking

(04:32) Strategic thinking vs strategic planning

(08:03) Seven year study on executives

(10:48) Preparation stage

(13:14) Experience stage

(19:20) Re-evaluation stage

(22:20) Having an imagination

(23:06) Having a broad perspective

(25:33) Ability to juggle

(27:34) Dealing with things you have no control over

(30:15) Strong desire to win

(31:38) Key takeaway

(33:20) Conclusion

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus.

Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-seller in its field within a week of publication and rights have been sold in 18 languages.

Previous books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Female Vision: Women’s Real Power at Work, which explores how women’s strategic insights can strengthen their careers. The Web of Inclusion: A New Architecture for Building Great Organizations, was cited in The Wall Street Journal as one of the best books on leadership of all time and is credited with bringing the language of inclusion into business.

How Women Rise: https://www.amazon.com/Women-Marshall-Goldsmith-author-Helgesen/dp/0316418226

Sally's Books: https://www.amazon.com/Sally-Helgesen/e/B003B09UES

Learn more about IMS and future sessions: https://ims-online.com/programs

Chapters:

(00:00) Introduction

(00:54) Sally’s career journey

(02:37) Challenges that women leaders face

(03:44) Internal barriers

(05:01) Faulty assumptions that organizations hold against women leaders

(08:14) Positive progress

(09:43) Behavior change

(11:46) Ways to increase awareness of bad habits

(13:16) Three stages of change

(15:29) Never disappointing anyone

(16:51) Women should always be role models for other women

(18:44) Different beliefs between men and women in workplace

(21:43) Behaviors to stay away from

(23:30) Expecting others to spontaneously notice and reward your contributions

(25:51) Putting your job before your career

(26:56) Failing to enlist allies from day one

(28:16) Perfection trap

(30:17) Women are more effective leaders than men

(31:28) Making sustainable lasting change requires focus

(33:29) Key takeaway

(34:33) Conclusion

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. 

Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”

Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/

Chapters:

00:00 Introduction

01:09 Ellen’s career journey

02:18 The difference between managing and leading

04:53 Tools for accountability

08:56 Hiring and firing

10:38 Accountability is a gift

12:31 Delegation for new leaders

14:59 Tiered approach to delegation

18:44 Motivating your staff

21:40 Appreciating and recognizing your team

23:15 Accepting positive feedback

24:44 Ellen’s reading recommendation 

25:39 Conclusion

Peter Barron Stark is known as one of America's most dynamic negotiation speakers and authors. His consulting firm, Peter Barron Stark Companies, has attracted clients such as the Boston Red Sox, Electronic Arts, Coca-Cola, Jack-in-the-Box, Hewlett Packard, Phoenix Suns, Los Angeles Dodgers, Kaiser Permanente, Rady Children's Hospital San Diego, Sempra Energy, SONY, and Wells Fargo Bank.

He has been published worldwide in over 500 articles and has written ten books including, The Only Negotiating Guide You'll Ever Need. Peter's expertise has been featured by American Executive, Investor's Business Daily, The New York Times, CNN, Bloomberg, Inc.com and USA Today.

Peter's Books: https://peterstark.com/resources/resources-shop/

Learn more about IMS and future sessions with experts like Peter Stark: https://ims-online.com/programs

Chapters:

Today, we are joined by Dr. Cory Scheer. Dr. Cory Scheer is the founder and CEO of TrustCentric Consulting, with over 25 years of leadership experience across various sectors, including small businesses, large corporations, non-profits, education, local government, religious organizations, and the military. He holds an Executive MBA from Rockhurst University and a Doctorate in Educational Leadership and Policy Analysis from the University of Missouri. Dr. Scheer is known for his work on enhancing organizational trust and has authored the book "Closing the Trust Gap." In this episode, Dr. Scheer shares his journey from his doctoral program research at the University of Missouri to conducting national research on trust in various industries. We delve deeply into the critical role of trust within organizations, the trust gap between leaders and frontline employees, and the pervasive impacts of distrust. Dr. Scheer also discusses practical strategies for building and measuring trust, including the three key building blocks: competency, problem-solving, and care for others. Additionally, Dr. Scheer provides actionable insights into common trust challenges and how organizations can co-create authentic engagement and loyalty among teams and employees. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesagood/Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) (Corey's Journey into Trust Research (02:39) (Tool) The Trust Gap in Organizations (05:21) (Tip) Benefits of Building Trust (07:10) (Tool) The Trust Perception Gap (11:58) (Technique) Identifying and Addressing Trust Issues (13:52) (Tool) The Biohazard Symbol and Trust (17:14) (Tip) Common Trust Problems (19:10) (Technique) Measuring Trust as a KPI (20:12) (Tool) The Trust Proposition (23:34) (Technique) Building a Trust Framework (27:32) Conclusion

Dr. Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He has also has been a Visiting Associate Professor of Management at New York University's Stern School of Business.

His research focuses on decision making, teamwork, and leadership. He has published three books, the latest of which is titled Unlocking Creativity (Wiley, 2019), Why Great Leaders Don't Take Yes For An Answer (2nd edition published in 2013), and Know What You Don’t Know (published in 2009). He also has developed three Great Courses lecture series, the best-selling Everest Leadership and Team Simulation, and the award-winning Columbia’s Final Mission multi-media case study about the 2003 space shuttle accident.

Dr. Roberto has taught in the leadership development programs and consulted at a number of firms including Mars, Deloitte, Google, Target, Apple, FedEx, Disney, Morgan Stanley, IBM, Wal-Mart, Amica, and Textron. He’s also presented at numerous government organizations including the FBI, NASA, Joint Special Operations Command, the Air War College, and West Point.

He received an A.B. with honors from Harvard College in 1991. He earned an M.B.A. from Harvard Business School in 1995, graduating as a George F. Baker Scholar. He also received his doctorate from Harvard Business School in 2000.

Learn more about IMS and future sessions with thought leaders like Dr. Michael Roberto: https://ims-online.com/

Chapters:

00:00 Introduction

01:29 Failures

03:36 Strategic Decision Making

06:00 Three levels of decision making

06:54 Story of Alan Mulally

11:04 Decision quality and Implementation effectiveness

14:50 Consensus

16:38 Dialectical Inquiry and Devil's Advocacy

18:40 Different perspectives

20:02 Open atmosphere with transparency and lack of judgment

21:48 Dissenting view

24:28 Deciding how to decide

26:43 JFK’s Bay of pigs fiasco invasion and Cuban missile crisis

30:11 Compare and Contrast Bay of Pigs fiasco invasion and Cuban Missile Crisis

35:48 Key takeaway

37:53 Conclusion

Jackson Nickerson has a long and distinguished career teaching, researching, consulting, administering, and entrepreneuring. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  

As the Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led many innovations including one of the first Executive Master of Science in Leadership degrees in the nation, doubled executive enrollment, and increased revenue by 75%. He was the first ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in Sao Paulo Brazil and a frequent collaborator with Center for Homeland Defense and Security at the Naval Post Graduate School. 

He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.

Jackson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.

Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_Nickerson

Dr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/

Learn more about IMS and future sessions with experts like Dr. Jackson Nickerson: https://ims-online.com/programs

Chapters:
00:00 Introduction

00:44 Jackson’s background

01:57 Failure is the norm

02:52 Leading change from top

04:14 Leading change from bottom

05:41 Change model that’s easy to implement

07:16 Categorizing stakeholders

08:55 Super ordinance

11:21 Be in

13:24 Buy in

15:34 Complementors or blockers

16:47 How to differentiate complementors/blockers from other groups?

18:37 DEAF

20:18 Strategies to help people that are resistant to change

23:07 Conclusion

Dr. Debbye Turner Bell is a veterinarian, author, journalist, corporate trainer, minister, motivational speaker, wife, and mother. In August 2021, she also added bestselling author with the book, “Courageous Faith: A Lifelong Pursuit of Faith Over Fear.” 

Turner Bell enjoyed a long career in broadcast journalism. She served as the lead U.S. news anchor for Arise News, a global cable news network from 2013 to 2016. She hosted a daily evening news broadcast called “Arise America”. Currently, she can be seen as an expert contributor to the show DOGS 101 on Animal Planet. For 11 years, Turner Bell was a staff correspondent for CBS News starting in 2001.

Since being crowned Miss America in 1990, Turner Bell has spoken to millions of students at countless schools, youth organizations and college campuses. She has addressed audiences in the corporate, academic, and community service arenas. Her topics include personal excellence, determination, goal setting and the importance of a solid education. Turner Bell’s beliefs reflect her own life-lessons – it took seven years and eleven tries in two states before she was crowned Miss America.

Learn more about IMS and future sessions with experts like Dr. Debbye Turner Bell: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:34 Debbye’s background and life story

04:47 Key factors for Debbye’s success

08:04 Building rapport is the key to powerful communication

11:05 Matching body language

14:36 Nonverbal communication

17:29 Contradictory nonverbal cues

19:21 Keep your audience in mind

20:27 Be a strong listener

21:48 Active listening

26:20 Backtrack, Clarify, and Summarize

28:11 Empathetic listening

29:52 Storytelling

35:05 Structuring stories

41:06 Giving feedback

43:44 Key insights

46:02 Conclusion

Ryan Caldarone attended Johnson & Wales University and was hired by Amica Mutual Insurance Company in 2009. Ryan has been with Amica for 13 years and is now the Director of Talent Development. 

His achieved designations include SHRM-CP, Associate in Claims (AIC), Associate in General Insurance (AINS), Associate in Management (AIM), Associate in Personal Insurance (API).

Learn more about how leaders leverage IMS: https://ims-online.com/

Chapters:

00:00 Introduction

01:21 Ryan’s background

03:09 Biggest challenge in the learning and development industry

04:59 Promote from within framework 

07:05 Learning culture at Amica

08:54 Strategies to build a leadership pipeline

10:58 Impact of IMS sessions on leaders

13:09 Amica’s uniqueness

15:09 How IMS has helped Amica

16:44 Helping leaders grow

18:57 Conclusion

Linda Galindo is a former radio news personality, turned author, educator, and keynote speaker on the topic of personal and organizational accountability. Her management consulting firm specializes in accountability education to a wide variety of organizations and industries including healthcare, government, financial services, and non-profits. She is an expert in the field of leadership and accountability.

Learn more about IMS and future sessions with experts like Linda Galindo: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:14 Linda’s career story 

04:44 Accountability and traits of accountable people

09:31 The 85% Solution

17:43 Personal Accountability

22:58 Linda’s response to people who don’t hold themselves personally accountable

27:46 Making leaders self aware and responsible

38:49 Rescue, Fix, and Save

43:00 Five signs for lack of accountability in an organization

44:45 Conclusion

Rebecca coaches C-level executives and other senior leaders across the globe. In addition to several venture-backed start-ups, her clients span multiple sectors, including technology, venture capital, private equity, financial services, law, consulting, consumer products, media, healthcare, biotech, education, and philanthropy.   

She is a regular contributor to Harvard Business Review and Forbes.com and is frequently quoted in the press on career and leadership issues.

Learn more about IMS and future sessions with experts like Rebecca Zucker: https://ims-online.com/programs

Chapters:

0:00 Introduction

1:36 Rebecca’s career journey

03:54 Distraction and burnout in the workplace

07:17 Internal factors for overwhelm

10:40 Steps to feel less overwhelmed

14:41 Tips for self-critical perfectionists 

17:41 How to say ’No’

19:06 Moment Strategy

22:57 How to know if you are pushing yourself too hard

28:12 Work-life balance

30:33 Key takeaway

30:47 Conclusion

Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50, and was honored as the #1 Communication Coach in the world.

She teaches executive education for Duke University's Fuqua School of Business and Columbia Business School. 

Clark is also the NYT best-selling author of The Long Game, Entrepreneurial You, Reinventing You, and Stand Out.

Dorie Clark’s Books and Website: https://dorieclark.com/books/

Learn more about IMS and future sessions: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:12 Dorie’s background

03:52 Reinventing You

06:01 Tools for self reflection 

08:23 Examine your online presence

10:18 Should you go back to school?

12:46 How do I stand out?

15:45 Outsider's perspective

19:44 How to monetize your expertise

24:51 The Long Game

26:31 Dorie’s business and publication journey

27:36 Strategic patience

32:12 Being busy isn’t a mark of status: it's a mark of servitude

35:47 Deception phase of exponential growth

39:15 Key habits to long-term thinking

41:26 Dorie’s advice to her younger self

42:48 Conclusion

Suresh Radhakrishnan is an HR strategic partner with Metropolitan Water District in Los Angeles. He has been with MWD for nearly 25 years in various capacities in its Organizational and Training departments along with being a senior adjunct faculty member with the University of Laverne in the College of Business.

Learn more about how leaders leverage IMS: https://ims-online.com/

Chapters:

00:00 Introduction

01:11 Suresh’s career journey

02:57  Key challenges in L&D industry

05:55 Strategies to build a leadership pipeline

12:51 How Metropolitan Water has worked with IMS

16:45 Impact of IMS sessions

19:20 Conclusion

Dr. Beverly Kaye is recognized internationally as a professional dedicated to helping individuals, managers and organizations understand the practical “how-to” principles of employee development, engagement, and retention. Her books and learning materials have stood the test of time. Her groundbreaking career development, engagement, and mentoring programs have been implemented by such leading corporations as American Express, DaimlerChrysler, Hartford Life, Macy's, Marriott International, Microsoft, Sprint, Starbucks, and Xerox. 

Bev has spent years researching corporate strategies for developing, engaging, and retaining knowledge workers. 

Her book, Love 'Em or Lose 'Em: Getting Good People to Stay, (Berrett-Koehler, 3d Ed. 2005) co-authored with Sharon Jordan-Evans, has sold nearly a half-million copies in 20 languages and has reached Wall Street Journal and Amazon bestseller status. 

Learning Journeys (Davies-Black, 2001), edited by Dr. Kaye, is a collection of essays from top management experts. 

Love It, Don't Leave It: 26 Ways to Get What You Want at Work (Berrett-Koehler, 2003), also a WSJ bestseller, is designed to put job satisfaction in the hands of the employee. 

In the early '80s, Dr. Kaye first published her now-classic book, Up is NOT the Only Way (revised, Davies-Black, 1997), which foresaw the effects of leaner and flatter organizations on individual careers.

Learn more about IMS and future sessions with thought leaders like Beverly Kaye: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:11 Post COVID sufferings

04:01 Unavoidable truths about the great employee resignation

05:34 Returning with burning

11:03 Returning with churning 

15:51 Stay interview

17:41 Match a churner with a burner

18:57 Returning with yearning

25:55 ABC framework for feedback

35:25 Career development is like rock climbing

39:26 Reminder to Beverly’s younger self

40:27 Conclusion

Dr. Andrew Shatté is the founder and President of Phoenix Life Academy. He is a fellow with the Brookings Institution where he facilitates programs for high-level audiences from the Department of Defense, Homeland Security, the IRS, NASA, the CIA, and all branches of the military.

He served as adjunct Assistant Professor of Psychology at the University of Pennsylvania 

Dr. Shatté has devoted his career to understanding the psychological aspects of motivation, leadership, and resilience and to developing programs to optimize human performance in a wide array of arenas - the workplace, in health, in academics, and in sport

Dr. Shatté is co-author of meQuilibrium and The Resilience Factor.

meQuilibrium: https://www.amazon.com/meQuilibrium-Days-Cooler-Calmer-Happier/dp/0804138494

The Resilience Factor: https://www.amazon.com/Resilience-Factor-Finding-Strength-Overcoming/dp/0767911911

Learn more about IMS and future sessions with thought leaders like Dr. Andrew Shatté: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:22 Andrew’s background

02:55 Seven factors of resilience

04:22 Model of stoicism

05:23 ABCs of emotion regulation

05:42 Adversity

07:06 Beliefs

08:29 Causal

09:50 Know your explanatory style

14:16 What next beliefs

16:10 Why or what’s next beliefs or both

17:31 Consequences

22:05 Iceberg beliefs

28:03 Thinking traps

30:30 Seven traps

32:32 Identifying beliefs and traps

35:37 Conclusion

Today we are joined by Dr. Paul Zak, a pioneer in neuroeconomics and a leading expert on the neuroscience of persuasion. Dr. Paul J. Zak is a Professor at Claremont Graduate University and is in the top 0.3% of most cited scientists. Paul's two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. His most recent book is Immersion: The Science of the Extraordinary and the Source of Happiness. Besides his academic appointment, he is a four time tech entrepreneur. In 2017 he founded Immersion Neuroscience, a software platform that allows anyone to measure what the brain loves in real-time that is used to improve outcomes in entertainment, education, advertising, and to monitor emotional wellness. He is a regular TED speaker and has appeared on Good Morning America, Dr. Phil, Fox & Friends, ABC Evening News, and his work has been reported in The New York Times, The Wall Street Journal, USA Today, Time, The Economist, Scientific American, Fast Company, Forbes, and many others. In this episode, Dr. Zak discusses the fascinating ways in which our brains process persuasive messages, the ethical considerations of influence, and practical strategies for enhancing persuasive communication. He explains the crucial role of psychological safety, the power of storytelling, and the importance of understanding personality types in crafting impactful messages. Dr. Zak also introduces his innovative app, getimmersion.com, which uses smartwatches to measure the immersion of an audience in real-time. This episode is packed with insights for anyone looking to improve their influence and persuasion abilities. Dr. Zak’s Books: https://www.amazon.com/stores/Paul-J.-Zak/author/B005VWO61G - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:30) (Tip) Understanding Behavior Change (03:17) (Tool) Psychological Safety in Persuasion (04:10) (Tip) Ethics of Persuasion (07:45) (Tip) Trust and Gender Differences (09:02) (Tool) Personality Types and Persuasion (11:20) (Tool) Effective Storytelling (14:39) (Technique) The SIRTA Process (16:03) (Tip) Leveraging Superfans (22:54) (Tool) Practical Applications and Tools (24:31) Conclusion

Dr. Tim Ursiny has been a speaker and certified business coach since 1997, specializing in mental, emotional and behavioral change. His areas of expertise include personal transformation, the psychology of succession and building proactive mindsets and habits. He has extensive experience in the Financial Services industry.

On the topics of coaching, conflict resolution, and confidence in the workplace. His book, The Coward’s Guide to Conflict is in its fourth printing and has been translated into six foreign languages.

The Coward’s Guide to Conflict: https://www.amazon.com/Cowards-Guide-Conflict-Empowering-Solutions/dp/1402200552

Learn more about IMS and future sessions with thought leaders like Dr. Tim Ursiny: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:05 Tim’s journey to “The Coward’s Guide to Conflict”

03:52 Strategies for people who fear conflict?

06:54 Four quadrants in a conflict

12:01 Dipper vs Diver

13:58 First step of dipper approach

15:13 Tip to get out of your comfort zone

17:41 Top 10 fears that contribute to conflict

19:21 5 different ways of listening

23:01 Truth Talk

29:58 4 modalities to avoid during conflict

33:41 Pacifying conflicts in organizations

35:45 100 + 1%

41:17 Insignificant details

43:56 How to deal with people who love conflict

46:41 Advice to Tim’s younger self

48:06 Conclusion

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. 

Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”

Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/programs

Chapters:

0:00 Introduction

01:26 Background

02:41 Start with trust

03:26 How does trust erode?

06:27 Trust in the virtual world

07:53 Decision making in a virtual environment

08:58 Leadership starts with intent

10:03 Intent translates to behavior

11:07 Self awareness and self-regulation

11:48 Blindspots 

13:48 Two important traits

16:17 Everyone’s just lonely

18:15 Team stands for togetherness

20:07 Key takeaway

21:05 Conclusion

Maura Thomas is an award-winning international speaker on individual and corporate productivity and work-life balance, and the most widely-cited authority on attention management. She is a TEDx Speaker, founder of Regain Your Time, author of six books, and was named a Top Leadership Speaker by Inc.

Maura is also contributing expert to major business outlets including as a columnist for both Forbes and Harvard Business Review.  Learn more about IMS and future sessions with thought leaders like Maura Thomas: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:01 Productivity

02:50 Time Management

04:37 Prioritizing

06:33 Choosing our metrics

07:45 Attention Management

10:00 Maura’s definition of Attention Management

11:24 Four Quadrants of Attention Management

13:30 Daydreaming

15:10 Flow

17:22 Conditions for flow

18:49 Multitasking

21:52 Brain Priming

24:02 Mindfulness and Focus

29:23 Workflow Management System

31:40 Busyness and Productivity

34:50 Key Takeaways

37:32 Conclusion

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one on the business book chart and remained there for a further 24 weeks.

Building on his background in psychology, Paul's aim is to deliver a practical, relevant message that can make an immediate impact on people's professional and personal lives. His approach is considered both inspirational and humorous as he seeks to deliver a memorable experience that equips people with insights and ideas to increase their personal effectiveness and impact.

Learn more about IMS and future sessions with thought leaders like Paul McGee: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:31 How to have a great life

04:02 Everything is a miracle!

08:32 Learn from the past, plan for the future, live for today

10:51 Alfred Nobel’s story

15:16 Make peace with paradox

19:33 Self-care is not selfish

22:04 People are prisoners of their past

25:23 Forgive yourself and others

29:09 Comparing ourselves to others

33:29 Learn from other people’s success

36:07 7 C’s: Model to Thrive

39:57 Humility

42:05 Conclusion

Margaret Morford has worked as an attorney, specializing in employment law and has been the Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country, including Wall Street Journal, New York Times, Chicago Tribune and USA Today. 

She is also the author of two best-selling business books, "Management Courage - Having the Heart of a Lion" and "The Hidden Language of Business - Workplace Politics, Power & Influence."

Learn more about IMS and future sessions with thought leaders like Margaret Morford: https://ims-online.com/

Chapters:
0:00 Introduction

1:51 Workplace politics

4:20 Workplace politics in a hybrid setup

5:26 Strategy to build relationships in hybrid setup

7:32 Stress and burnout at work

12:23 Power signals

18:30 Organizational barrier to overcome negativity

22:11 Identifying power brokers

24:49 How to be perceived by peers for promotion

29:13 Honest feedback

31:41 First step to apply in the critical leadership

32:48 Conclusion

Ann Herrmann-Nehdi is a thought leader and frequent keynote speaker about leadership and cognitive diversity in today's changing environment. 

Ann is Chief Thought Leader and Chairwoman of Herrmann International which publishes the Herrmann Brain Dominance Instrument ® (HBDI®) based on over 40 years of research on thinking and the brain. The research has been featured in the New York Times, Scientific American and the Harvard Business Review and is used by 9 out of 10 of Fortune 200 companies. 

Ann is the author of the Whole Brain Business Book and has reached over half a million people through her two engaging and popular TEdX talks. 

Learn more about IMS and future sessions with thought leaders like Ann Herrmann-Nehdi: https://ims-online.com/programs

Chapters:
00:00 Introduction

01:15 How thinking impact leader effectiveness

02:27 Ann’s Psychometric Assessment

05:59 Thinking preferences

08:26 Natural preferences vs. Competencies

11:22 Four quadrants of the brain

16:54 Preferred thinking styles when you’re under pressure

20:53 Remote hybrid environment

22:53 Balanced preferences

27:26 Cognitive Diversity and Whole Brain Teams

31:34 Key Takeaways

33:44 Conclusion

Colonel (Retired) Sean Hannah, Ph.D. who is A renowned leadership expert, has personal leadership experience in multiple combat and contingency operations

Dr. Hannah has published over 70 publications, is the Editor in Chief for the Journal of Leadership and Organizational Studies, and serves on the editorial board of three other top academic journals while being a Professorship of Management at the Wake Forest University School of Business.

Sean Hannah also recently ranked among the top 1% of the most impactful researchers in the most recent study of research scientists across the world.

Learn more about IMS and future sessions with thought leaders like Dr. Sean Hannah: https://ims-online.com/

Chapters:

00:00 Introduction

01:04 Sean’s Military and Business background

02:36 Best practices of military leadership in business leadership

07:28 Red Teaming

13:01 Are leaders made or born

18:08 Developmental readiness 

20:48 Mindset

22:35 Nelson Mandela’s leadership 

27:48 Sean’s leadership development

33:18 Increasing your value in the leadership areas

35:57 Sean’s personal story on leadership development

41:46 Conclusion

Dr. Iris Firstenberg is an Adjunct Professor of Psychology, UCLA and Adjunct Professor of Management at UCLA Anderson. She specializes in strategies for creative problem solving and innovative thinking.  

Her latest book, Extraordinary Outcomes: Shaping an Otherwise Unpredictable Future (John Wiley & Sons, 2014), provides a practical framework to help organizations navigate in a world of uncertainty.  

Learn more about IMS and future sessions with thought leaders like Dr. Iris Firstenberg: https://ims-online.com/programs

Chapters:
00:00 Introduction

02:14 Creating standards

04:22 Ritz Carlton culture story

07:02 Priming

11:25 Priming yourself

12:49 Physiology of smiling

14:37 Impact of hero stories and failure stories

17:08 Progress principle

19:58 Why are people disengaged?

21:23 Two approaches to problem solving

22:47 Positive Deviance

26:09 Business example of Positive Deviance

27:52 Neuroscience behind how turning behaviors into habits

32:01 Creating habits

33:31 How to bring the future to the present

36:03 Powerful leadership tool

40:20 Key takeaway

41:11 Conclusion

Dr. Graeme Codrington is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools.  

Learn more about IMS and future sessions with thought leaders like Dr. Graeme Codrington: https://ims-online.com/

Chapters:

0:00 Introduction

01:45 How to stay ahead of the curve?

04:41 The right mindset

09:22 Mindset shift

18:26 Passing fad vs inflection point

24:44 Adaptive leadership

29:03 Key takeaway

31:43 Conclusion

Jeff Haden is a contributing editor for Inc. Magazine, articles read by approximately 3 million people per month. Speaker, ghostwriter, LinkedIn Influencer, author of the NYT bestselling The Motivation Myth: How High Achievers Really Set Themselves Up to Win. Prior to changing careers I worked in manufacturing for 20 years; worked my way up from entry-level shop floor to running a 1,000 employee manufacturing plant.  

Learn more about IMS and future sessions with thought leaders like Jeff Haden: https://ims-online.com/programs

Chapters:
00:00 Introduction

00:51 Mark Cuban story

06:02 Hugh Jackman story

10:11 Rush’s Neil Peart story

14:59 Guns N’s Roses’s Duff Mckagan story

20:13 Pressure is a privilege

22:17 Daniel Ricciardo story

25:03 Tom Brady story

26:13 Metallica’s Kirk Hammett story

28:52 Richard Branson story

32:23 Draymond Green story

34:22 Key Takeaway

36:55 Conclusion

Today we are joined by Dr. Mary Kelly, author of 'Stop Procrastinating Tomorrow'

Dr. Mary Kelly is a retired US Navy officer and commander who spent 25 years of active duty in the Navy. She was a military professor at the Naval Academy and a civilian professor at the Air Force Academy. She learned lessons in leadership in the first and second gulf wars and during 911. She uses real-world military and industry examples that resonate with participants. Dr. Kelly is also the author of 15 books on business growth, leadership, and today's economy. She is a speaker, coach, and trainer who has worked with hundreds of organizations and companies across the globe. In this episode, Dr. Kelly shares her wisdom on overcoming procrastination, informed by her 25 years of military experience, to make effective decisions even with incomplete information. She also discusses strategies for managing distractions, defeating overwhelm, and leveraging our natural tendencies to boost productivity. This episode will help you learn how to identify procrastination's root causes, divide tasks into manageable steps, and set clear deadlines. This is perfect for leaders and anyone looking to optimize their workflow and achieve tangible results. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:23) (Tip) Overcoming Procrastination: Insights from the Military (02:47) (Tool) Understanding and Managing Distractions (05:34) (Tip) Procrastination vs. Laziness (07:23) (Technique) Breaking Tasks into Manageable Steps (16:17) (Tool) The Role of Fear in Procrastination (19:30) (Tip) Overcoming Overwhelm and Anxiety (24:31) (Tip) How to Stop Procrastinating Now (29:32) Conclusion

Dr. John Austin is the P.D. Merrill Endowed Chair of Business. Prior to joining University of New England, Dr. Austin was a professor in the School of Leadership Studies at Fielding Graduate University. He has also worked as a Principal at Decision Strategies International and as a Management Professor at Penn State.  

Dr. Austin's research has been published in leading management and applied psychology journals such as Journal of Applied Behavioral Science, Journal of Applied Psychology, and Organization Science as well as practice-oriented publications including HR Magazine, Fast Company, and The OD Practitioner.  

Learn more about IMS and future sessions with thought leaders like Dr. John Austin: https://ims-online.com/programs

Chapters:

00:00 Introduction

00:56 Definition of Unquestioned Brilliance

03:52 College sports example

07:54 Frames

09:47 Frame breaking and frame triggering

10:25 Eureka and the hardest part of the innovation process

14:15 Shifting the frame of thinking

16:00 Overconfidence

19:13 Learning and studying

20:15 Overconfidence traps

21:37 Social vs. cognitive overconfidence

22:41 We forget what we used to not know

24:16 Ten techniques to overcome Unquestioned Brilliance

27:14 Uncertainty vectoring

29:59 Backward forward flip

33:00 Stakeholder analysis

33:39 Tension tracking

35:53 Overcoming this fundamental leadership trap

36:51 Conclusion

Carole Cowperthwaite-O'Hagan has a passion for creating breakthrough strategies for her clients. Her special focus has been coaching skills, women's success, and work/life balance. She is especially gifted in the areas of persuasion, integrating work and life, and coaching skills in the workplace.  

Carole is the co-author of Tough Time Tactics and The Coaching Conversation.  

Learn more about IMS and future sessions with thought leaders like Carole Cowperthwaite-O'Hagan: https://ims-online.com/programs

Chapters:

00:00 Introduction

01:00 Definition of Coaching

02:04 Phase 1- Gathering info

03:02 Phase 2- Reflect and clarify

04:21 Phase 3- Brainstorm solutions

05:00 When is the right time to move to phase three?

06:00 Phase 4- Focus

07:30 Can the first 4 steps be done in one meeting?

08:27 Phase 5- Assess and measure

09:26 Importance of Smart goals

13:18 Asking the right questions - Ask open ended questions

14:51 Five different types of questions you could ask

15:36 Emotional questions

16:24 Behavioral questions

18:23 Relational questions

19:29 Spiritual questions

20:18 Being silent and waiting for a response

23:00 Positive accountability

25:01 Apathetic culture

26:13 Focus first needs to be on the relationship and building trust

27:34 Three different types of listening modes in coaching

29:50 Tips for leaders to improve their listening skills

30:55 Advice to new leaders that are coming into the coaching profession?

35:29 Common coaching challenges

37:56 Challenges with one-on-one coaching

41:47 Coach 'em up or Coach 'em out

45:15 Tips for the leaders to take coaching to the next level

46:20 Conclusion

Alisa Cohn was named the Top Startup Coach in the World by Thinkers50/Marshall Goldsmith Global Coaches and the #1 Global Guru for Startups in 2021. A sought-after speaker, she has been named by Inc. magazine as one of the top 100 leadership speakers, and is a regular contributor to the Harvard Business Review and Forbes.  

She can also add best-selling author to her long list of accomplishments with her book, From Start-up to Grown-up, which unpacks and provides insights and tools for the journey founders (and all leaders) must go through as they scale their leadership.  

Learn more about IMS and future sessions with thought leaders like Alisa Cohn: https://ims-online.com/programs 

Chapters:

00:00 Introduction

01:07 Alisa’s professional journey

02:33 Managing yourself and self examination

04:35 Reflection needs to become a reflex

05:18 How leaders deal with conflict

08:01 Approach or script that helps leaders during conflict

11:31 How to help leaders check down

13:59 Observable behavior of leaders

16:18 Authenticity and humanity

18:33 Imposter syndrome

20:34 Challenging negative beliefs

21:52 Positive self talk

23:35 Fake it until you make it

24:27 Difference between leadership and management

26:24 Showing praise to your team

29:53 Appreciation and recognition

31:26 GOD process

32:29 Accountability

34:28 Choose your problems!

35:49 Advice to leaders on hiring and firing employees

39:52 Effective delegation

41:38 Highest and best use for you as a founder or leader?

43:42 Key takeaway

44:50 Conclusion