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Explore every episode of the podcast The Gen Mess with Tess

Dive into the complete episode list for The Gen Mess with Tess. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Ep 77: Why Your Burnout Recovery Keeps Failing (Guest: Dr. Suzanne Bober)09 sept. 202600:51:12

The burnout conversation has been missing something. Not willpower, not better habits, not the right morning routine. What's actually missing is the body.


In this episode, Tess sits down with Dr. Suzanne Bober, chiropractor, nervous system educator, and founder of the Infinite Balance Blueprint, whose 25 years of clinical work led her to one conclusion: burnout isn't a character flaw, a motivation problem, or a generational weakness. It's a nervous system at capacity. And no amount of rest, yoga, or time off changes that if nothing physiological changes first.

Dr. Bober is the author of Burnout Rewired, which reframes the entire burnout conversation around what she calls cognitive overload and the science of nervous system expansion. Her core message is one most leaders and young workers have never heard: you don't need to be less ambitious. You need a system that can actually support how ambitious you already are.


What you will learn:

  • The difference between burnout and cognitive overload, and why that distinction changes how you treat it
  • Why stress leaves and rest periods often fail: nothing physiological changes, so people return to the same environment and immediately overwhelm again
  • Why Gen Z may be entering the workforce with the cup already three-quarters full before a single meeting
  • What nervous system overload actually looks like in the body: tension patterns, shallow breathing, brain fog, digestive disruption, and immune suppression
  • The electric car analogy: what it feels like to operate from expanded capacity instead of survival mode
  • Why five minutes of stillness is physiologically different from scrolling (and why the phone is always going to win on comfort)
  • The bed rotting trend decoded: what it actually tells us about the freeze stage of chronic stress
  • What managers can do at the onboarding stage to change the trajectory before it becomes a retention problem
  • Dr. Bober's four energy archetypes and where to find her free energy quiz


CHAPTER TIMESTAMPS

00:00 Introduction: Who Is Dr. Suzanne Bober

00:58 Origin Story: From Chiropractic to Nervous System Education

02:48 Cognitive Overload vs. Burnout: Why the Language Matters

04:00 Signs Your Nervous System Is at Capacity (That Most People Miss)

08:48 How Stress Shows Up in the Body: Tension, Breathing, and Immune Suppression

13:05 Why Gen Z Enters Work With the Cup Already Full

14:31 You Don't Need Less Ambition. You Need a Bigger Nervous System.

22:37 Thrival vs. Survival: What Expanded Capacity Actually Feels Like

28:49 Where Your Energy Actually Is (And Why You Can't Access It)

33:16 Doing Less to Get More: Why Your Starting State Changes Everything

37:21 Mental Load, Present-Moment Focus, and Why Multitasking Is a Myth

41:28 Bed Rotting: What It's Really Telling Us About Gen Z


Guest: Dr. Suzanne Bober, Chiropractor, Nervous System Educator, Founder of the Infinite Balance Blueprint

Book: Burnout Rewired (contact Dr. Bober for a free chapter)

Dr. Bober's Energy Quiz: https://thehub-api.mastermind.com/widget/quiz/6FP4OnNCOBAD3egZPgGu

Learn more: https://harbourfrontchiropractic.com/dr-suzanne-bober


Follow The Gen Mess with Tess for weekly conversations about generational challenges in the workplace and our daily lives.

Visit tessbrigham.com to learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 76: Why Authority Doesn't Work the Way It Used To 02 sept. 202600:13:25

For most of modern work, being difficult was something leadership could get away with if they were brilliant enough. We didn't just tolerate the tortured genius, we romanticized them. And there was a logic to it. If someone controlled access to knowledge, skills, or connections you couldn't get anywhere else, you put up with them, because the trade was worth it.


That trade is over. And most leaders haven't noticed yet.


In this solo episode, Tess breaks down why the authority structures that ran workplaces for the last century are collapsing, and why Gen Z didn't cause the collapse; they're just the first generation willing to name it out loud.


Exploring how we got into the organizational psychology framework behind the shift (French and Raven's bases of power), what the Harvard Business School trust triangle actually looks like in practice, and the one sentence that explains why so many leaders are struggling with their teams right now: they think they have a respect problem, when what they actually have is a trust problem.


What you'll learn:


  • Why expert power and legitimate power used to be enough on their own, and why they no longer are
  • The "tortured genius" mythology and the unspoken deal it depended on
  • Why Gen Z never agreed to the old deal, because there was nothing left in it for them by the time they arrived
  • The trust triangle (Authenticity, Empathy, Logic) and what happens when one leg is missing
  • Why leaders who reach for control when they lose deference make the problem significantly worse
  • One concrete move for each leg of the trust triangle to try in your next one-on-one


CHAPTER TIMESTAMPS


00:00 Introduction + Dear Gen Mess Newsletter Announcement

00:40 How Information Used to Be the Ultimate Currency at Work

02:24 The Tortured Genius Deal: Why We Romanticized Difficult Bosses

04:00 French and Raven's Bases of Power (And Why Two of Them Are Failing)

04:41 When Information Stops Being Scarce, Relationship Is All That's Left

06:00 You Don't Have a Respect Problem. You Have a Trust Problem.

07:00 Real Workplace Example: When Control Replaces Relationship

08:00 Gen Z Never Agreed to the Old Deal

09:45 The Trust Triangle: Authenticity, Empathy, and Logic

11:00 One Practical Move Per Trust Leg for Your Next One-on-One

11:36 The Bottom Line: What Leaders Actually Need Now

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 75: Are We Losing Empathy in Our Connected World? (Guest: Mimi Nicklin)26 août 202600:49:25

We've lost 48% of our empathy in the last 30 years. In a world that's more connected than ever, that's not a coincidence. It's a biology problem.


In this episode, I sit down with Mimi Nicklin, bestselling author and founder of Empathy Everywhere, who has spent years traveling the globe training senior leaders to treat empathy as the competitive advantage it actually is. She's shared stages with Bill Gates and Steve Wozniak and reached over five million people worldwide with one core argument: empathy isn't soft. It's the hardest, most measurable skill in the room.


What we get into in this episode is the reframe most leaders desperately need. Mimi breaks down what empathy actually is (it's not what you think), why our brains are physiologically less capable of it under stress, and what the FBI, the US Army, and the CEO of Chanel all have in common. Plus, the four stages of real empathy change, and why you can do this in under 120 seconds.


What you'll learn:


  • What empathy actually is: it lives in the prefrontal cortex, it's a cognitive skill, and it's not about feelings
  • Why organizations led with empathy see 21% higher profits and 68% higher engagement
  • The neuroscience behind the empathy deficit: why stress and cortisol literally shut down your capacity for it
  • Why being more connected through technology is making us less empathetic, not more
  • Why empathy is not agreement, and how you can understand someone and still completely disagree with them
  • What both older leaders and younger workers are getting wrong about empathy right now
  • The four stages of empathy change: awareness, education, intention, and measurement
  • Practical tools anyone can use in under 120 seconds to build connection immediately



CHAPTER TIMESTAMPS

00:00 Introduction: Who Is Mimi Nicklin

00:40 Mimi's Origin Story: From Senior Ad Executive to Empathy Advocate

05:09 Why Empathy Is a Hard Skill (And the Data That Proves It)

07:38 What Empathy Actually Is: Perspective Taking and the Prefrontal Cortex

11:04 Why Being More Connected Is Making Us Less Empathetic

16:20 Empathy Is Not Agreement: Why That Distinction Changes Everything

20:04 The Generational Tension: What Older Leaders and Younger Workers Both Get Wrong

26:17 Listening-Led Leadership and Why Assumption Is the Enemy of Performance

32:26 How Mimi Works: Speaking, Content, and the Four Stages of Change

35:25 Who's Actually Doing This Right: Satya Nadella, Chanel, and Jamil Zaki

39:06 Practice Creates Permanence, Not Perfection

41:03 40 Ways to Connect: Practical Tools Anyone Can Use Today


Guest: Mimi Nicklin

Organization: Empathy Everywhere

Website: empathyeverywhere.co


Follow The Gen Mess with Tess for weekly episodes.


Visit TessBrigham.com to learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 74: How to Rewire Your Brain and Break the Patterns Running Your Life (with Thais Gibson)19 août 202600:50:08

Most people think self-awareness is the goal. It's not. It's the starting line.


In this episode, I sit down with Thais Gibson, founder of the Personal Development School, who spent over a decade earning a PhD and 13+ certifications across cognitive behavioral therapy, hypnosis, somatic experiencing, and more to answer one question: How do you actually change what's running your life at the subconscious level?


Thais grew up with fearful avoidant attachment in a chaotic family environment and spent years learning how to rewire the patterns quietly controlling her decisions, her relationships, and her sense of self. Now she helps people all over the world do the same through a framework that integrates attachment theory, neuroplasticity, CBT, and somatic processing.


We get into the specific mechanics: why affirmations don't work, what the subconscious mind actually responds to, and the exact exercise she uses to rewire a core wound in 21 days. This one gets practical fast.


What you'll learn in this episode:


  • Thais's three pillars of healing and why nervous system regulation alone is not enough
  • The BTEA framework (Beliefs, Thoughts, Emotions, Actions) and why it explains almost every triggered reaction you have at work or in relationships
  • The 15 major core wounds organized by attachment style and which ones are secretly driving your behavior
  • The 21-day rewiring exercise: how to use neuroplasticity to change a belief at the subconscious level, not just positive thinking
  • Why anxiously attached people keep choosing emotionally unavailable partners, and what's actually happening underneath
  • The difference between victimization and victimhood, and why that distinction changes everything
  • Why self-awareness without action can actually leave you more stuck, not less
  • How to find your attachment style and where to begin the real work


CHAPTER TIMESTAMPS

00:00 Introduction: Who Is Thais Gibson

01:14 Thais' Origin Story: Fearful Avoidant Attachment and a Chaotic Childhood

05:52 The Three Pillars of Healing: Core Wounds, Nervous System, and Identity

09:31 The BTEA Framework: How One Belief Drives Your Entire Day

13:23 Why Rewiring Works: Neuroplasticity and the Subconscious Mind

15:31 The 15 Core Wounds by Attachment Style

17:55 The 21-Day Rewiring Exercise (Step by Step)

21:02 Gen Z, Social Media, and Getting Into This Work Earlier

30:03 Why We Keep Choosing the Same People (The Subconscious Comfort Zone)

32:04 What Actually Makes Something Trauma

40:00 Victimhood vs. Victimization: The Distinction That Changes Everything

46:29 Where to Start: Programs, Resources, and Next Steps



Guest: Thais Gibson, Founder, Personal Development School

Website: personaldevelopmentschool.com


Visit tessbrigham.com to learn more about host Tess Brigham, and sign up for the free weekly Dear Gen Mess Newsletter.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 73: How to Stop Avoiding Conflict For Good12 août 202600:15:27

Someone corners you at your desk to vent about a coworker. You listen, you nod, you leave them feeling a little lighter. You didn't do anything wrong. But you just became the container for someone else's unresolved conflict.


There's a name for this. It's called triangulation. And once you see it, you cannot unsee it.


In this solo episode I walk through the psychology of why this pattern is so hard to give up, drawing on Murray Bowen's family systems theory and evolutionary psychologist Robin Dunbar's research on gossip as social bonding. I cover the three real reasons people avoid going direct: it's not just conflict avoidance, it's anxiety regulation, it's a genuine need to be seen, and it's risk avoidance around a relationship that actually matters. I also share what happened with a client of mine, I'm calling her Maya, who spent over a year in the same Friday coffee ritual before one sentence to her manager changed everything.

If you've ever been someone's Friday coffee, or if you're a manager wondering why the same tension keeps surfacing on your team quarter after quarter, this episode is for you.


What you'll learn in this episode:


  • What triangulation is and why the triangle is more stable than a two-person relationship under stress
  • The three real drivers behind this pattern: anxiety reduction, the need to be seen, and risk avoidance
  • Why Robin Dunbar's research on gossip reframes venting as something ancient and human, not just bad behavior
  • Why the advice to just talk to them directly almost always gets ignored and what to say instead
  • The one question to ask when someone pulls you into their conflict that actually helps them move
  • Three concrete things managers can do to become someone people don't have to vent around

CHAPTER TIMESTAMPS:

00:00 Opening hook and introduction to triangulation

01:20 Murray Bowen and family systems theory: why the triangle is more stable than a two-person relationship under stress

02:24 How triangulation shows up at work: managers, HR, and the desk-side vent

03:00 Why the pattern feels good: anxiety reduction and Robin Dunbar on gossip as social bonding

04:47 Why "just talk to them directly" almost never works: you are asking someone to give up something that is working

05:45 Why the pattern never resolves the conflict: relief is real but temporary, and the same tension resurfaces

06:30 The third driver nobody names: risk avoidance and the real cost of going direct

07:50 The Maya story: a year of Friday coffee venting, one question, and one sentence that shifted everything

11:30 What to do when you are the third point in someone else's conflict

11:47 Three concrete things managers can do right now

13:30 The bottom line: conflict avoided is conflict postponed


Visit tessbrigham.com to learn more about fixing the mess in the modern workplace.


Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 72: ADHD, Autism, and the Myth of Productivity with Genie Love05 août 202600:49:59

Most managers have at least one person on their team who is hard to read. They resist changes. They go quiet after a pivot. They seem disengaged, or they overdeliver one week and disappear the next. And the usual management advice does not seem to reach them.


In this episode I sit down with Genie Love, an executive functioning and relationship coach with over 25 years of experience working with neurodivergent adults. Genie spent 13 years supporting students with ADHD and autism in schools before shifting to adult coaching, helping people whose brains were never designed for the systems being handed to them.


We talk about why more adults are getting diagnosed with ADHD and autism now, why the apps and planners always fail, and why productivity is the wrong goal entirely. Genie introduces the concept of steadiness as the target instead, and walks through two concrete starting points that actually work for neurodivergent brains. We also get into what managers can realistically do without overhauling everything, and why the accommodations that help neurodivergent employees almost always turn out to help everyone on the team.


What you'll learn in this episode:


  • Why so many adults are discovering they have ADHD or autism in midlife and why it surfaces then
  • Why apps, planners, and productivity systems keep failing neurodivergent people
  • Why steadiness is a better goal than productivity, and what that actually looks like
  • A step-by-step protocol for starting a hard task that you have been avoiding
  • How to match tasks to energy levels rather than defaulting to productivity guru schedules
  • What one small, sustainable change managers can make that benefits their entire team
  • Resources for parents who suspect their child may be neurodivergent


CHAPTER TIMESTAMPS:

00:00 Introduction and guest bio: Genie Love, executive functioning coach

00:47 Genie's origin story: from physical therapy to 25 years of neurodivergent coaching

04:27 Why more adults are being diagnosed with ADHD and autism now

07:10 The midlife tipping point: when systems that worked before suddenly stop working

10:17 ADHD vs. autism: overlaps and differences in the coaching approach

11:30 Why apps and planners keep failing neurodivergent people

15:12 Productivity vs. steadiness: why the wrong goal is burning people out

20:20 Technology, constant access, and the value of learning to do nothing

24:14 The hard-thing setup protocol, time blocking, and energy blocking

31:38 Mindset advice that backfires and the autistic burnout risk

34:01 Late diagnosis: shame, grief, resources for parents, and why parents need coaching too

43:37 What managers can do: one small change that ends up benefiting everyone


Follow Genie Love & Join Her Newsletter

https://beyondcoaching.pro/


Join the Dear Gen Mess Community to get the weekly download of the generational challenges facing us all.

https://www.tessbrigham.com/podcast


Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 71: Why Your Best Manager Is Burning Out29 juil. 202600:16:05

She is the manager first to respond to a message, even outside of normal business hours. She takes on every project nobody else wants. She quietly rewrites deliverables before they go out, even when she technically does not have to. Her team loves her, leadership loves her, she is the best manager you've ever worked with. And she is running on fumes in a way that will never once show up on paper.


In this solo episode I go deep on a pattern I see repeatedly in my work with high-performing managers, particularly women. This is not about a leadership style or a personality trait. It is about a childhood role that never got put down. And it is quietly running her nervous system every single day at work.


I walk through the psychology of parentification, Murray Bowen's concept of overfunctioning and underfunctioning from family therapy, and why the standard advice, just delegate more, does not just fail these managers. In some cases it actively makes things worse. I also share a composite case study and give both the manager living this pattern and the leaders above her something concrete to do differently.



What you'll learn in this episode:


  • What parentification is and the story it writes in a child's brain before they have words to question it
  • Why overfunctioning is not a trust problem or a perfectionism problem but an anxiety regulation problem
  • Why telling your best manager to delegate more can accidentally deepen the compulsive pattern instead of breaking it
  • Three specific ways the standard delegation advice backfires
  • What actually helps: the one question to ask before taking something back over
  • How to give feedback to a manager like this without triggering the old story that she needs to try harder



CHAPTER TIMESTAMPS:


00:00 Introduction and hook: the manager who seems to handle everything

00:58 What this episode is really about: a childhood role that never got put down

02:10 Parentification: the framework and the story it writes in the brain

03:15 Eldest daughter syndrome: what it is, who it applies to, and why Tess is focusing on women today

04:48 The Sierrico thesis on birth order and caretaking roles, and how they become a management style

05:45 Murray Bowen: overfunctioning and underfunctioning from family therapy

06:30 Why overfunctioning is really about anxiety regulation, not the quality of the work

07:07 Why just delegate more misses the mark and why willpower won't fix a body problem

08:20 Three specific ways telling someone to delegate more backfires

09:25 Meet Rachel: the composite case study and what her day actually looks like

11:20 It does not look like a wound. It looks like competence.

11:41 What actually helps: noticing, pausing, and getting curious before taking back over

12:30 How to give feedback to a manager like Rachel without triggering the old story

13:45 The bottom line: burnout in your best managers is an old role playing out on a new stage



Check Out These Related Episodes:
  • Ep 47: The Manager Effect | Why Your Boss Impacts Your Mental Health More Than You Think with Ashley Herd
  • Ep 44: The Real Reason HR, Managers, and Employees Are Exhausted


Follow for weekly episodes that aren't just fixing the mess, but teaching you how to live in it. Visit tessbrigham.com for more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 70: The Part of Your Brain That's Quietly Killing Motivation with Dr. Kyra Bobinet22 juil. 202600:58:21

Have you ever watched a talented employee just stop trying? They know what to do. They have the skills. And still, nothing. What you are witnessing is not a character flaw. It is a brain event. And until now, most of us have had no name for it.


Dr. Kyra Bobinet is a public health physician, scientist, and behavioral designer who has spent her career closing what she calls the know-do gap: the space between knowing what you should do and actually doing it. She has identified the specific brain region responsible for killing motivation, generating negative self-talk, and driving everything from procrastination to addiction. It is called the habenula. It is the size of a pea. And it is running more of your team's behavior than you realize.


In this conversation we go deep on the neuroscience of motivation and disengagement, what triggers the habenula (and what that is) to shut people down at work, why GLP-1 medications are actually addiction drugs that work through this same brain region, how Gen Z's particular history with social media and loneliness makes them especially vulnerable to habenula overload, and what managers can actually do about it. Dr. Bobinet also shares the iterative mindset framework she has published in peer-reviewed research, which is available as a free tool at her website.


What you'll learn in this episode:


  • What the habenula is and why it is the master control switch for motivation and negative self-talk
  • How trauma, adverse childhood experiences, and social media overload create a hypersensitive habenula
  • Why 1 in 3 Americans are using alcohol, cannabis, or nicotine during the workday and what that tells us about workplace stress
  • The surprising reason GLP-1s like Ozempic reduce cravings for alcohol, nicotine, and nail-biting (not just food)
  • Why 67% of Gen Z report loneliness and what that means for their performance at work
  • The iterative mindset: why you cannot fail if you are experimenting, and how managers can use this to support struggling employees
  • A real workplace ritual that Dr. Bobinet uses to protect motivation and build retention on her team

CHAPTER TIMESTAMPS:


00:01 Introduction and guest bio: Dr. Kyra Bobinet, public health physician and behavioral designer

01:06 Origin story: patients who swear they'll change and then don't, and the know-do gap

03:04 The habenula: what it is, how it kills motivation, and why it drives negative self-talk

07:00 Habenula vs. amygdala: the prediction machine vs. the fear response

09:10 Trauma, adverse childhood experiences, and the hypersensitive habenula

11:46 Substances at work: the stat, the self-medication cycle, and the habenula's role in addiction and cravings

15:47 GLP-1s and the habenula: why they reduce cravings far beyond weight loss

19:53 Loneliness, belonging, and why 67% of Gen Z report feeling lonely

24:04 What happens in the brain when someone stops making progress at work

29:13 Building small wins into the workday and the iterative mindset framework

37:07 Gen Z, social media overload, and what managers are getting wrong about disengagement

45:10 Workplace rituals that protect motivation, plus the third/third/third hiring rule

49:37 Why 30-day resets backfire and what to do instead: the planner, the doer, and the free tool at drkyrabobinet.com


Subscribe to the podcast for weekly content, and visit tessbrigham.com to learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 69: Why You're Scared to Give Gen Z Feedback15 juil. 202600:09:55

There is a fear spreading through management right now that nobody is naming out loud. Managers are scared to give feedback to their Gen Z employees. And because it stays unspoken, it is quietly destroying performance culture inside organizations everywhere.


In this episode, I walk through exactly why this is happening, what it's costing you, and what works when it comes to delivering feedback to a younger workforce. This is not a Gen Z problem, and it is not a manager problem. It is a product of a generation raised with a very specific relationship to evaluation, criticism, and their own sense of worth colliding with a management culture that was never trained to work with that reality.


I draw on Carol Dweck's research on fixed vs. growth mindset, Dr. Kristin Neff's work on self-compassion and external performance feedback, organizational researcher Edgar Schein's concept of humble inquiry, and Sheila Heen's research from Thanks for the Feedback to explain what is actually happening in those feedback conversations when they go sideways. Then I give you concrete, specific tools to make them go differently.


What you'll learn in this episode:



  • Why a significant portion of Gen Z was never given direct developmental feedback before they entered your organization
  • The neurological leap that turns a comment about a deliverable into an identity threat
  • Three specific things that go wrong in most feedback conversations with Gen Z
  • A 20-second framing technique that changes the entire dynamic before you say a single word of feedback
  • Why Gen Z does not leave managers who give honest feedback, and who they actually leave


CHAPTER TIMESTAMPS:

00:01 The fear managers won't say out loud

00:40 The millennial manager story: one feedback conversation that went wrong and what happened next

02:01 The deep mismatch in expectations, emotional history, and how Gen Z was wired to receive feedback

02:10 Carol Dweck: growth mindset and the conditions required to develop it

03:20 How self-esteem culture, protective parenting, and social media shaped Gen Z's relationship with evaluation

03:44 Dr. Kristin Neff: self-compassion research and what happens when worth is tied to external feedback

04:08 The leap: how this report missed the mark becomes you are inadequate

04:41 Many Gen Z employees have never received direct developmental feedback before

05:00 Three specific things going wrong in feedback conversations right now

05:00 Problem 1: feedback is about identity, not behavior

05:45 Problem 2: no relational foundation exists before the feedback lands (Edgar Schein, humble inquiry)

06:25 Problem 3: expectations were never set clearly upfront

07:04 One concrete shift: the 20-second framing technique

07:50 Sheila Heen: asking for a smaller piece to give employees agency

08:30 The real truth about what Gen Z actually needs from a manager


Download my FREE Gen Z Playbook: https://www.tessbrigham.com/#retention

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 68: Why We Need More Black Therapists and What Institutions Are Actually Doing About It08 juil. 202600:56:36

Are our educational systems actually built for the people who need them most? For students who are also parents, caregivers, veterans, and full-time workers, the traditional model of higher education was never designed with them in mind. And in the Black community, where those layers of responsibility are often even more pronounced. The gap between who the system was built for and who it needs to serve has real consequences.


In this conversation I sit down with Dr. Alvin McLean, clinical psychologist and dean of psychology at National University, and Cherina Shaw, PhD candidate in psychology, doula, mother of six, and homeschool parent.


We cover a lot of ground in this one, from why psychology training pipelines produce so few Black therapists, to what culturally responsive care actually looks like in practice, to one of the most important insights I have heard about worldview and how it shapes the kind of advice a person can actually receive. We also talk about where integrated physical and mental healthcare is headed and why it matters more than most people realize.


This conversation is for HR leaders, healthcare providers, therapists in training, and anyone thinking about what it means to really see the people they are trying to help.


What you'll learn in this episode:


  • What is actually driving the shortage of Black therapists and what flexible institutions like National University are doing about it
  • What "culturally responsive care" looks like in daily clinical practice
  • Why collective worldview is not the same as personal preference and why missing that distinction derails treatment
  • Why humility, not expertise, is the most important thing a healthcare provider or leader can bring to any conversation
  • How integrated physical and mental healthcare is already reducing costs and improving outcomes


CHAPTER TIMESTAMPS:

00:37 Dr. McLean on why he focused his career on Black mental health

04:10 Cherina's path to a psychology PhD

07:50 Why psychology programs produce so few Black therapists and what the system gets wrong

08:09 HBCUs, state-by-state licensing, and the structural gap in the pipeline

11:16 National University's flexible model and why 70% of their students are people of color

13:22 Starting the pipeline earlier: building toward psychology careers at the elementary level

14:36 The problem with taking one multicultural competency class and calling it done

16:00 How the doctoral program at National University structures a full year of multicultural training

17:27 Implicit bias training in hospitals and why it matters for patient outcomes

18:59 Gen Z and therapy: more acceptance, but are they doing the work?

20:44 The Amazon generation and the demand for instant results

21:41 Young Black men being open about emotions on reality TV and what that signals

22:24 The gap between checking the therapy box and real internal change

23:25 The future of integrated physical and mental healthcare

25:38 Why integrated care is gaining momentum: cost data and long-term outcomes

26:11 How technology is reshaping mental health needs across generations

27:14 Intentional technology use and reclaiming mental downtime

30:38 What does culturally responsive care actually look like in practice?

31:03 Preparation, listening, partnership over task completion

33:02 Collective worldview: why prioritizing yourself can feel like betrayal

35:02 How to recognize a collective worldview through observation and conversation

38:13 Humility as the foundation of culturally competent care

39:14 Imposter syndrome, the pressure to have all the answers, and learning to let go of it

41:23 Acknowledging intersecting identities in coaching and clinical work

43:41 Prison reform: rehabilitation, for-profit prisons, and what actually works

44:50 Peer support specialists and preparing people to return to community

51:05 Final takeaways from both guests

51:25 Healing is incremental, ongoing, and that is okay

52:25 Collaborative care and leading with humility

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 67: 3 Signs Your Gen Z Employee Is About to Quit That Most Managers Never See Coming01 juil. 202600:10:37

I had no idea anything was wrong. They seemed fine and then they just quit.


This is the most common thing I hear from managers and HR leaders right now. And here is what I need you to understand:


The silence is not the problem. The silence is the symptom.


In this solo episode, I break down exactly what is happening psychologically when a Gen Z employee goes quiet, why this generation responds to stress by withdrawing rather than speaking up, and what you can do to catch it before it becomes a resignation letter you never saw coming.


I walk through the neuroscience behind this pattern, including neuroscientist Stephen Porges' polyvagal theory and why the nervous system's freeze response gets misread by managers as contentment. I also draw on developmental psychologist Jean Twenge's research on Gen Z's anxiety levels and psychologist Wendy Mogul's work on the parenting patterns that left this generation without the tools to navigate interpersonal friction at work.


And I give you three specific behavioral signals to watch for, plus two questions you can ask in your next one on one that change the entire dynamic.


What you'll learn in this episode:


  • Why silence from a Gen Z employee is data, not contentment
  • The neuroscience of the freeze response and why it gets misread as low drama
  • How Gen Z's upbringing left many of them without tools for navigating conflict at work
  • Three specific behavioral signals that a Gen Z employee is disengaging
  • Two questions to ask in your next one on one that actually give permission for honesty


CHAPTER TIMESTAMPS:

00:01 Opening hook: the resignation that came out of nowhere

00:40 Why silence surprises us: managers are trained to look for the wrong signals

01:45 What Gen Z gives you instead: quiet, gradual withdrawal

02:18 Jean Twenge's research on Gen Z's anxiety and nervous system development

03:20 The heightened threat detection response this generation developed

03:50 Stephen Porges: polyvagal theory and the freeze response

04:42 Wendy Mogul: parenting patterns and the lack of tools for interpersonal friction

05:45 Signal 1: They stop asking questions

06:10 Signal 2: Responses get shorter and more transactional

06:35 Signal 3: They stop bringing problems to you (the most dangerous signal)

07:06 Client story: the 25-year-old who stopped speaking in meetings

07:50 What to do: one concrete thing to try this week

08:30 Two specific questions to ask in your next one on one

09:33 Closing and call to action

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 66: The Health and Financial Crisis of Fertility Care for the Next Generation24 juin 202600:47:28

In this episode, I sit down with Laura McDonald, co-founder of Flora Fertility, the first individually owned insurance solution for fertility and women's health. Laura is a bestselling author, former financial media personality, and the founder of Canada's largest financial media company focused on women and wealth, which she built, scaled, and sold. Now she is tackling one of the most urgent and under-discussed financial crises facing the next generation: the cost of fertility care.


We talk about why 72% of Gen Z women are already thinking about fertility anxiety before they are even trying to conceive, why the current group benefits model is failing most employees, how Flora Fertility is changing that with individually owned coverage starting at $15 a month, and what HR leaders and parents can actually do right now.


If you manage Gen Z employees, have a young adult daughter, or are a young woman thinking about your own options, this conversation will change the way you look at reproductive health as a financial planning issue.


What you'll learn in this episode:


  • Why Gen Z women are thinking about fertility earlier than any generation before them
  • The data behind the fertility financial crisis (and why the existing employer model isn't solving it)
  • How Flora Fertility works and why individual ownership changes everything
  • Why the average Gen Z employee's 12-job career makes employer-tied benefits a broken model
  • What HR leaders should be doing right now, and what parents can do too


CHAPTER TIMESTAMPS:

00:00 Introduction and guest bio

01:04 Laura's origin story: from financial media to fertility insurance

07:20 Why Gen Z women are thinking about fertility by age 23: the data

10:24 Tess's theory on how Gen Z women approach life differently than Gen X

12:41 Laura's own daughters and the reality of Gen Z's mindset around family

14:35 Birth rates, delayed motherhood, and what the data actually shows

16:31 Why women are finally being honest about what parenthood really looks like

19:18 The conversation parents need to be having with their 22-24 year old daughters

20:34 How Flora Fertility works: pricing, coverage, and the set-it-and-forget-it model

23:23 The financial reality: 80% of people pay for IVF on credit cards

25:32 How financial stress directly affects fertility outcomes

26:06 Why Fortune 500 fertility benefits are not the solution most people think they are

31:12 Emotional intelligence, pet insurance, and why Flora resonates differently

33:37 How Flora is earning trust with a generation skeptical of insurance

37:54 Why Flora may be the first financial product Gen Z women ever actually buy

40:25 The gig economy, 12 jobs, and why benefits have to travel with you

41:45 What HR leaders should be doing right now

43:55 Parents as policyholders: gifting coverage to adult children

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 65: Why "I Don't Feel Safe" Is the Phrase Every HR Leader Needs to Decode Right Now17 juin 202600:13:10

When a Gen Z employee says they don't feel safe at work, most leaders have one of two reactions. They either panic, thinking they have a legal problem on their hands, or they get quietly frustrated, assuming they're dealing with an overdramatic employee. In this episode, Tess Brigham, licensed therapist and certified coach, breakd down why both of those reactions miss what's actually happening and what to do instead.


Tracing the psychological and generational roots of Gen Z's emotional vocabulary through the work of Dan Siegel on interpersonal neurobiology and the yes brain concept, John Bowlby's attachment theory as extended to the workplace by Cindy Hazen and Philip Shaver, and Stanford researcher Jeff Cohen's research on belonging uncertainty, you'll also hear three real examples from Tess's practice that demonstrate exactly what this looks like in day-to-day workplace moments.


If you manage Gen Z employees or lead teams that do, this episode will change the way you hear this phrase and give you one concrete, immediately usable response.


What you'll learn in this episode:


  • Why "I don't feel safe" means something completely different to Gen Z than it does to leaders over 45
  • The psychological and generational roots of Gen Z's emotional vocabulary
  • Three real client examples that show what this phrase actually looks like at work
  • Why belonging uncertainty is not a soft concern, it is a performance issue
  • The one question that shifts everything when a Gen Z employee brings this to you


CHAPTER TIMESTAMPS:

00:01 Introduction and opening hook

01:10 Why this phrase creates so much confusion across generations

02:28 Where Gen Z's emotional language comes from: Dan Siegel and the yes brain

04:44 Attachment theory at work: Bowlby, Hazan, and Shaver

05:30 Three real client examples from Tess's practice

07:04 Why belonging is non-negotiable: Jeff Cohen's belonging uncertainty research

09:18 The single most important shift: get curious instead of defensive

10:20 Carl Rogers and the power of being genuinely heard


Follow The Gen Mess for weekly content on generational workplace dynamics, and visit tessbrigham.com to learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 64 : How to Build a Team That Actually Follows Through with Jon Dario10 juin 202600:42:06
How to Manage Without Relying on Authority


Most managers walk into their first role thinking the job is to tell people what to do and hold them accountable when they don't do it. Jon Dario spent 30 years in retail leadership (Macy's, Gap, Travelex, and Bank of America) learning why that instinct is exactly wrong. Out of that experience came AIM: Action Item Management. This system gives frontline managers the structure, follow-through, and daily accountability that actually gets results. He has written it all down in his new book, AIM: How Managers Get Radically Reliable Results.


Jon and Tess get into what great management actually looks like, how to lead Gen Z specifically, and the one thing every first-time manager should understand before they ever give a single direction.


In this episode:


  • What retail teaches about people skills and prioritization that most industries simply do not
  • The origin story of AIM: one sporting goods store, six department supervisors, and a woman named Regina
  • The three types of action items every manager needs to track: routines, tasks, and projects
  • Why progress meetings work best when the employee owns the agenda
  • What Gen Z actually wants from a manager (and why it is not that different from everyone else)
  • The GPS analogy: why giving a precise destination and flexible routes is the key to managing younger workers
  • The Gallup statistic that should stop every manager in their tracks: 70% of employee engagement is directly driven by the manager
  • Why influence cannot be faked, and why character matters more than the authority box on an org chart


Jon's book AIM: How Managers Get Radically Reliable Results is available on Amazon in paperback, hardcover, audio, and ebook. Find Jon at jondario.com.


Follow The Gen Mess with Tess for more weekly episodes about fixing the generational mess and learning how to live in it.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 63: Why Gen Z Feels Hopeless03 juin 202600:09:15

Every generation has faced a broken world. Wars, poverty, injustice, economic collapse. None of that is new. So why does this generation feel more hopeless than any that came before?


In this episode, Tess makes the case that it is not the world that got worse. It is the exposure. And for the first time in history, there is nowhere to look that is not the world.

Tess walks through what the research actually says about why this is happening, why it hits Gen Z harder than any other generation, and one reframe that genuinely changes how you relate to all of it in this psychologically grounded episode.


In this episode:
  • Why the generation that grew up with everything at their fingertips also grew up with no off switch
  • What a magazine had 50 years ago that a smartphone still cannot offer
  • Martin Seligman's learned helplessness research and how it maps directly onto the Gen Z experience
  • Why 79% of Gen Zers believe their lives will be harder than their parents, and why they are not wrong to think so
  • The difference between learned helplessness and learned hopefulness, and how to move from one to the other
  • What leaders and managers often misread as apathy or laziness in their Gen Z employees
  • The one thing organizations can do that functions as a direct psychological antidote


Follow The Gen Mess with Tess, and find free resources at tessbrigham.com


Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 62: From Baby Boomers to Gen Z - The Workplace Pattern That Never Changes with Meagan Johnson27 mai 202600:45:21

Never before have so many generations shared a workplace at the same time. And never before has the opportunity for both collaboration and conflict been this high.


This week, Tess sits down with Meagan Johnson, generational keynote speaker and co-author of the bestselling book Generations, Inc.: Managing the Friction Between Generations at Work, written with her father Larry Johnson. Meagan has spent over 30 years helping organizations from Harley-Davidson to Boeing to the CIA navigate the very conflicts most leaders are still trying to figure out.


The conversation covers every generation in the workforce right now, what leaders keep getting wrong about each one, why the same story keeps repeating, and where we might actually be headed.


In this episode:

  • The single biggest myth about Baby Boomers and technology
  • Why Gen X deserves far more credit than it gets, including being the original remote work pioneers
  • What Millennial managers are actually getting right that nobody is talking about
  • Why Gen Z is not just a younger Millennial (and why that assumption creates real problems)
  • The corporate ladder versus the corporate lattice, and why Gen Z plays by entirely different rules
  • The root of almost every generational conflict at work
  • The seat belt analogy: what Meagan tells resistant managers who refuse to adapt
  • Why Gen Z's approach to mental health at work may become the new standard, just like mentorship did
  • Where five generations, AI, and a changing economy are taking the workplace next


Find Meagan at meaganjohnson.com. Generations, Inc. is available now. Meagan's podcast launches this summer.


CHAPTER TIMESTAMPS

00:00: Welcome and Meagan Johnson introduction

01:15: How Meagan became a generational speaker, starting at Quaker Oats in 1993

03:40: The story that repeats every generation: why 20-somethings have always been "too difficult"

05:45: How the work evolved from Gen X-focused to covering all five generations

07:00: Writing Generations, Inc. with her father, and planning a wedding at the same time

09:10: The biggest myth about Baby Boomers and technology

11:10: Gen X: the forgotten generation that pioneered working from home

13:00: Millennial managers: turning into exactly what was said about them

15:10: What Millennials got right that previous generations missed: championing mentorship

17:30: The most common Gen Z misconception (hint: they are not just a younger Millennial)

19:00: Gen Z as true digital natives: no dial-up, no cursive, no idea how to sign a lease

21:00: AI in the workplace and why blocking it is exactly like blocking Facebook in 2008

23:30: The root of almost every generational conflict: "when I was that age..."

26:00: Technical skills versus personal skills: what has changed with new graduates

28:30: Why managers resist giving the next generation advantages they never had

30:00: The questions every manager should be asking about their own expectations

32:00: The seat belt analogy for resistant leaders: new information, better results

34:00: The Gen Z office myth: they do want to come in, just with the option not to

35:30: Gen Z sees Zoom as face-to-face contact (and why that matters)

37:00: Corporate ladder versus corporate lattice: the Gen Z employee who called the CEO for lunch

39:30: Why we dim Gen Z's lights when they are just trying to figure it out

40:30: Where we are headed: five generations, AI, and the future of the workplace

43:00: Mental health at work becoming the new standard, just like mentorship did

44:30: Emotional intelligence as the new baseline requirement for leadership

46:00: Where to find Meagan and her upcoming podcast

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 61: How to Build Self Trust to Break Toxic Patterns in the Workplace20 mai 202600:14:50

Last episode, Tess told you why the toxic workplace pattern repeats, and identified each of the patterns: avoidance, disconnection, and measuring the environment instead of looking inward. This follow up episode provide 3 exercises to disrupt those patterns.


These exercises are designed to go to the root of where you actually get stuck.


If you haven't listened to Episode 60 yet, start there first. This episode will make a lot more sense once you've identified which pattern is yours.


In this episode:


  • Why avoidance is an anxiety problem, not a communication problem, and why that distinction changes everything
  • Stephen Hayes's avoidance trap from Acceptance and Commitment Therapy: why avoidance works in the short term and costs you everything long term
  • The exposure therapy approach that actually rewires the pattern, starting with one small moment this week
  • Why disconnection from your own feelings is a survival strategy, not a character flaw
  • Antonio Damasio's research on how the body sends signals your brain needs to hear, and how to start listening again
  • The one question to ask yourself at the end of each day that rebuilds your internal compass
  • Why most people measure opportunities by the wrong things not because they weren't taught better, but because the right questions are scarier to answer
  • Kristin Neff's research on self-compassion and the fear of honest self-assessment
  • Three questions to ask before your next interview, your next career decision, or your current job right now


Researcher credits:

Stephen Hayes, developer of ACT (Acceptance and Commitment Therapy)

Antonio Damasio, neuroscientist, research on somatic signals and decision-making

Kristin Neff, self-compassion researcher, University of Texas Austin


Follow The Gen Mess with Tess for weekly episodes. Visit tessbrigham.com to learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 60: How to Stop Feeling Stuck in Toxic Workplace Patterns 13 mai 202600:10:38

You left. You reflected. You did the work. You asked better questions, watched for red flags, and turned down offers that didn't feel right. And then six months into the new job, the same feeling came back.


This isn't bad luck. And it isn't a failure of effort. It's psychology. In Part 1 of this two-part series, licensed therapist and certified coach, Tess Brigham, breaks down the real reason so many people, especially Gen Z workers entering or re-entering the workforce, end up repeating the same patterns at work even when they're actively trying to avoid it.


The answer is uncomfortable but important: most people do a thorough post-mortem on the wrong thing. They autopsy the job. They never examine themselves.


In this episode:

  • How to identify a toxic workplace
  • Why leaving a toxic workplace and doing all the right things still isn't enough
  • The three patterns that follow people from one difficult job to the next: avoidance, disconnection, and measuring the wrong things
  • What years inside a difficult work environment does to your beliefs about yourself, and how those beliefs travel with you
  • Why salary, title, and company reputation are the wrong filters for evaluating a new opportunity
  • The questions that actually predict whether you'll thrive somewhere, and why no one ever taught you to ask them
  • Amy Edmondson's research on psychological safety, and why it's the most important thing almost no organization measures
  • Why Gen Z's willingness to say "this doesn't feel right" isn't a weakness. It's the question every generation should have been asking.


Researcher credit: Amy Edmondson, Harvard Business School, psychological safety research


CHAPTER TIMESTAMPS

00:00: Opening story: the client who did everything right and still ended up back in the same place

01:40: The hard truth: she solved the right problem the wrong way

02:00: You autopsied the job. The job isn't what repeated. You repeated.

02:25: The three patterns that follow people from one workplace to the next

02:35: Pattern 1: Avoidance and what making yourself smaller to survive actually costs you

03:30: How avoidance rewrites your beliefs about whether it's safe to speak up

04:10: Pattern 2: Disconnection and losing touch with how you actually feel at work

04:35: Pattern 3: Measuring the wrong things, salary, title, and the cold brew on tap

05:15: The questions that actually predict whether you'll thrive somewhere

05:40: Why most people were never taught those questions were valid to ask

06:00: Amy Edmondson's research on psychological safety and why organizations don't teach it

06:55: Gen Z is not the problem. They're the first ones saying what everyone should have been asking.

07:45: What to ask yourself if you've repeated the pattern

08:30: The bottom line: you were handed the wrong checklist

09:00: Preview of Episode 61: three exercises that go to the root of each pattern

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 59: What to Do When You've Done Everything Right But Still Feel Off with Malaika Smyth06 mai 202600:59:01

You did everything right. The school, the job, the hustle. You followed the path, and you're good at it! So why does it still feel like something's missing?


This week, Tess sits down with Malaika Smyth, a coach for high achievers who have checked every box and still find themselves asking a surprisingly hard question: what do I actually want for myself?


Malaika brings a rare combination of experience as a Division I athlete background, nearly eight years scaling coaching operations at BetterUp from 50 to over 3,500 coaches, and her own winding path through quarter-life crisis, identity shifts, and a gift box business detour. She helps people build success that actually feels like theirs.


This conversation goes deep on the psychology of high achievement, what Silicon Valley's performance culture does to young people, and why so many accomplished professionals have never once stopped to ask what they actually want.


In this episode:

  • Why high achievers often tie their entire self-worth to how hard they work
  • The Silicon Valley "duck effect" — calm on the surface, paddling furiously underneath
  • What a Gen Z employee taught Malaika about a kind of career maturity she'd never seen before
  • Why age doesn't automatically equal wisdom — and what actually does
  • The sunk cost trap that keeps high achievers stuck on the wrong path
  • What every client ultimately wants at their core (it's always the same thing)
  • The 75-year-old exercise that cuts through all the noise and gets to what actually matters
  • Where AI fits in the future of coaching — and where it absolutely doesn't


To connect with Malaika Smyth, visit malaikasmyth.com or find her on LinkedIn.



CHAPTER TIMESTAMPS


00:00 — Welcome & Malaika Smyth introduction

01:20 — When Malaika first questioned whether being a high achiever was actually working for her

02:43 — Where the drive came from — internal wiring or outside pressure?

04:10 — Growing up in Silicon Valley: the unspoken assumption that you had to do something "big"

07:00 — The duck metaphor: calm on the surface, paddling furiously underneath

08:40 — College as non-negotiable — and how environment sets a path without anyone saying a word

09:50 — Graduating in 2014: a Bay Area overflowing with opportunity and equity dreams

11:00 — Following her brother into product management — and realizing it wasn't right

11:40 — Quarter-life crisis at year two: the moment she knew something had to change

12:40 — Designing Your Life — the book that opened a new door

13:50 — Joining BetterUp and discovering what coaching actually was

14:55 — The question Malaika asks clients who are rewarded for hustle

16:00 — "My only value is that I work hard" — and why coaching helped her see beyond it

17:00 — The decision to leave BetterUp and what came next

18:30 — The gift box business detour — and the important lesson it taught

20:25 — The sunk cost trap: why people stay on the wrong path long after they know better

23:40 — Selling yourself vs. selling a product: the vulnerability of a coaching business

24:35 — "I don't really care if you work with me. I care that you work on yourself."

28:45 — The power of silence — and celebration — in a coaching session

32:00 — Learning to trust your instincts and why being wrong can still be useful

37:30 — What every client ultimately wants at their core

39:50 — Managing both younger and older employees at BetterUp

41:10 — The Gen Z employee who floored Malaika with an unexpected kind of maturity

43:00 — Age does not equal wisdom — a lesson that changed how Malaika leads

46:45 — "I've been talking to ChatGPT all morning and I need to talk to a human"

48:00 — Tess on AI: the real hope, the real fear, and what's actually at stake

54:15 — The first question to ask when you've done everything right and it still feels off

55:00 — The 75-year-old exercise: what do you want your life to have been about?

57:00 — How to connect with Malaika + closing thoughts

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 58: How to Give Gen Z Employees Feedback That Actually Lands29 avr. 202600:23:27

You gave the feedback carefully. You were constructive. You even thought through every word. And they still shut down.


If you're a manager or HR leader wondering why feedback conversations keep going sideways, this episode is the one you've been waiting for.


Tess Brigham breaks down the neuroscience of why feedback feels like a threat, why Gen Z is particularly activated by it (hint: it makes complete psychological sense), and why the feedback models most leaders were trained on were built for a different era.


You'll walk away with a completely different understanding of what's happening in that room and three concrete shifts you can make starting with your very next conversation.


In this episode:
  • Why the brain experiences feedback as a social threat, and what that means for your employees
  • David Rock's SCARF model and the five psychological domains a single feedback conversation can trigger simultaneously
  • Why Gen Z carries a higher baseline of anxiety into these conversations than any previous generation, and why that's not the same as being fragile
  • The critical difference between feedback landing as information versus landing as a verdict
  • Why technically correct feedback still fails when the environment isn't psychologically safe
  • Three shifts to make right now: establishing safety first, separating behavior from identity, and giving space to process
  • The fourth shift most managers skip, and why it changes everything

CHAPTER TIMESTAMPS

00:00 — The feedback conversation that went sideways — and the question every manager has

01:00 — "Can't they just take feedback like an adult?" — naming what nobody says out loud

01:45 — The neuroscience: why feedback is a threat, not just information

02:27 — The SCARF model: the five domains your brain monitors for safety

03:30 — What a single feedback conversation triggers simultaneously in the brain

04:45 — Why this hits Gen Z harder — and why it's not about fragility

05:30 — How social media turned their adolescence into a constant performance evaluation

06:15 — Graduating into a pandemic: what Gen Z never got from their first jobs

07:00 — When criticism lands as a verdict, not information

07:45 — A real client story: the five-minute feedback that caused four days of dread

09:00 — Why the old feedback playbook is quietly breaking down

09:28 — The broken assumptions behind the feedback sandwich and annual reviews

11:00 — Three shifts to make starting with your next conversation

11:15 — Shift 1: Establish safety before you say anything critical

13:00 — Shift 2: Separate behavior from identity — out loud, every single time

14:30 — Shift 3: Give them time and space to process before expecting a response

16:20 — Why "closing" a feedback conversation is the wrong instinct

17:30 — The fourth shift: check your own nervous system before you walk in

19:00 — Why walking in frustrated defeats the entire conversation

20:00 — The bottom line: what managers who are getting this right actually understand

21:00 — Free resources: the Gen Z Playbook + related episodes


Download Tess's free Gen Z Playbook at TessBrigham.com.


Related episodes:

Episode 52 (Why Gen Z Keeps Asking Questions at Work)

Episode 47 (The Manager Effect | Why Your Boss Impacts Your Mental Health More Than You Think with Ashley Herd)

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 57: AI in the Workplace - Will AI Replace Jobs? with Erin Turnmeyer22 avr. 202600:45:08

Is AI really replacing jobs, or are we misunderstanding AI's role at work?


In this episode of The Gen Mess with Tess, Tess Brigham sits down with People Operations executive Erin Turnmeyer to break down what leaders, employees, and organizations are getting wrong about AI in the workplace.


With 15+ years of experience building talent systems, including time at the Office of the Director of National Intelligence, Erin brings a data-driven perspective on how AI, automation, and analytics are reshaping work.


💡 In this episode, we cover:

  • Why AI is a force multiplier, not a replacement
  • The real reason companies are making AI-related layoffs
  • What tasks should (and should NOT) be automated
  • How to use AI without losing the human element at work
  • Why resume screening with AI can backfire
  • Practical ways to start using AI without feeling overwhelmed
  • How early-career professionals can stand out in an AI-driven world


If you’ve been feeling anxious, confused, or curious about AI, this conversation will help you rethink what’s actually happening—and how to adapt without fear.


Whether you’re a leader, job seeker, or just trying to keep up with the future of work, this episode will give you clarity and practical takeaways.



Timestamps

00:00 – Intro: “Fixing the mess vs living in it”

00:42 – Meet Erin Turnmeyer (People Ops + AI perspective)

01:05 – From chem bio weapons analyst → HR leader

03:10 – What people get wrong about AI at work

04:00 – “AI is a force multiplier, not a replacement”

05:00 – Fear-based headlines & why they’re misleading

06:00 – Why fear blocks people from learning AI

07:30 – How companies fail at AI adoption

08:15 – Real example: teaching AI internally at work

09:30 – What AI should NOT replace (human touchpoints)

10:30 – What to automate vs keep human

11:10 – Why AI resume screening is flawed

13:00 – Smart ways to use AI in recruiting (without bias)

15:00 – Removing “administrative weight” from work

16:00 – Will AI lead to layoffs—or growth?

17:00 – The real opportunity: 20% more strategic thinking

18:10 – Why companies must allow time to learn AI

19:20 – Advice for early-career professionals

20:00 – Using AI as a daily learning coach

21:30 – Don’t outsource your thinking

23:00 – Could AI finally deliver work-life balance?

24:00 – The 4-day workweek conversation

25:00 – Real-world AI use cases (healthcare, systems, etc.)

26:00 – What happens to jobs AI can fully replace?

27:00 – What actually gets someone hired today

28:00 – Why AI-generated resumes are hurting candidates

30:00 – How to use AI correctly for resumes

32:00 – Training AI to sound like you

34:00 – Spotting AI-generated applications instantly

35:00 – How young professionals can “train” AI on themselves

37:00 – Using AI as a thinking partner (not a cheerleader)

38:00 – Trust but verify: why sources matter

40:00 – First step: how to start using AI today

41:00 – Unexpected tip: use AI for shopping decisions

43:00 – Final thoughts + where to find Erin


Connect with Tess at tessbrigham.com

Subscribe to Erin's Substack, AI for Human Operators, at hrai.substack.com

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 56: Why Work Feels So Personal (Part 2) Early Career Stress: What Young Professionals Are Really Experiencing15 avr. 202600:09:33

No one really warns you how psychologically hard early career can be.


You learn how to write a resume, interview, and get hired, but almost no one explains what it feels like once you’re inside the workplace. You're being evaluated constantly, questioning yourself, guessing the rules, and trying to build confidence without experience.


In this episode of The Gen Mess with Tess, Tess Brigham explains why the beginning of your career can feel so mentally intense, and why that experience is often misunderstood. She breaks down the psychological weight of uncertainty, self-doubt, comparison, unclear expectations, and why many young professionals incorrectly assume they are the problem when they are often responding normally to a demanding environment.


Tess also addresses something leaders need to hear clearly: being early career does not mean someone should tolerate unhealthy behavior, poor emotional regulation, or unclear leadership.


This is Part 2 of Tess’s solo series on the psychology of work and why younger employees need more clarity, not more criticism.


Chapter Timestamps
  • 00:00 Why early career hits harder than expected
  • 01:05 Learning who you are while being evaluated
  • 02:20 Why young professionals internalize stress
  • 03:05 High expectations, low control, constant comparison
  • 04:20 Why unclear environments create self-doubt
  • 04:50 What young employees should never normalize
  • 05:30 Why yelling at work should not be accepted
  • 06:15 Discomfort vs unhealthy environments
  • 06:50 How to separate mistakes from identity
  • 07:40 What leaders owe early-career employees 


Be sure to subscribe so you never miss a weekly episode. To learn more, or to Shop available resources, visit tessbrigham.com

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 55: 3 Ways to Take Back Your Morning Routine with Movement, Mindfulness, and Mastery with Amy Landino08 avr. 202600:52:02

Think you're not a morning person? Think again.


This week, Tess sits down with Amy Landino, bestselling author, content creator, and founder of Vlog Boss Studios. Together, they blow up everything you think you know about morning routines, productivity, and what it actually means to start your day on your own terms.


Amy's newly expanded book, Good Morning, Good Life, isn't about waking up at 5am or turning your morning into an Instagram aesthetic. It's about reclaiming ownership of your day before the world gets a vote, and her simple three-bucket framework (Movement, Mindfulness, and Mastery) makes that possible for anyone, in any season of life.


Tess and Amy also get into the messy generational stuff: why Millennials were conditioned to believe "work harder" was always the answer, why a six-figure business might actually be the wrong goal, and the moment Amy told her dad she'd already made $90K that year and watched him go completely speechless.


In this episode:

  • Why your morning routine is probably built around someone else's agenda
  • The key difference between starting your day "on offense" vs. "on defense"
  • Amy's three-bucket framework: Movement, Mindfulness & Mastery explained simply
  • The real reason you're "not a morning person" (it's not what you think)
  • Why a six-figure business might be the worst goal you're chasing right now
  • The Millennial financial reality: student loans, a broken housing market, and boomer advice that no longer applies
  • How self-compassion and accountability actually work together, not against each other

Amy Landino's book Good Morning, Good Life is available now. DM Amy on Instagram @AmyLandino the word "Tess" to receive her free Extraordinary Action Framework.


CHAPTER TIMESTAMPS

00:00 — Welcome & Amy Landino introduction

01:00 — Amy's origin story: moving out at 18 and the "there's gotta be a better way" mindset

04:00 — The wedding video that started everything — and how YouTube changed her life

07:00 — What people get wrong about morning routines (hint: Instagram flex culture)

09:30 — Checking email vs. checking your goals: offense vs. defense

12:00 — Why you apologize for not replying fast enough — and why you need to stop

13:15 — Is Good Morning, Good Life the Gen Z version of Miracle Morning? Tess makes the case

16:45 — The three-bucket framework: Movement, Mindfulness & Mastery

19:20 — Tess's morning confession: sitting with her dogs, and finally giving herself permission

21:00 — "I'm not a morning person" — the #1 objection, completely reframed

24:00 — "But I have kids" — excuse #2, and Amy's surprisingly honest answer

28:45 — The Extraordinary Action Framework: DM Amy on Instagram to get it free

29:20 — Self-compassion + accountability: why they're not opposites

33:45 — Screw "realistic" — why shooting for the unrealistic actually makes sense

34:45 — Hot take: Why Amy tells clients with six-figure businesses to just go get a job

40:00 — Generational spotlight: Millennials as the internet's guinea pigs

42:30 — Student loans, the housing market, and what Millennials actually inherited

47:20 — Boomer advice vs. Millennial reality — a tension that's very, very real

48:00 — The $90K moment: Amy's dad, and why the people who love you don't always know what's possible for you


SUBSCRIBE to The Gen Mess with Tess podcast for weekly insights on workplace culture, generational challenges, and relationship advice.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 54: Why Work Feels So Personal (Part 1) The Psychology Behind Stress, Feedback, and Gen Z at Work01 avr. 202600:10:36

Why does one vague comment from your boss stay in your head all day? Why does being left off a meeting invite suddenly feel personal? Why can work feel emotionally exhausting even when you’re technically “doing fine”?


In this episode of The Gen Mess with Tess, Tess Brigham explains why work is never just about tasks, productivity, or performance—it’s psychological.


From feedback and comparison to belonging, safety, and identity, Tess breaks down what’s happening beneath the surface when work stress feels bigger than the moment itself. She also explains why so many leaders misread performance issues that are actually clarity issues, communication issues, or nervous-system responses.


If you’ve ever replayed a Slack message, questioned yourself after feedback, or wondered why Gen Z seems to experience work differently, this episode explains why.


This is part 1 of a 2-part solo series on the emotional reality of work, leadership, and what younger employees are actually experiencing in today’s workplace. Part 2 will be published next week.


Chapter Timestamps


00:00 Why work is more psychological than most people realize

01:10 Why your brain treats work stress like threat

02:20 Why vague feedback feels personal

03:15 Work, identity, and self-worth

04:10 Why comparison intensifies workplace anxiety

04:45 What leaders misunderstand about Gen Z retention

06:00 Why Gen Z isn’t “too sensitive”

07:10 Communication problems are often anxiety problems

08:05 Why retention is a mental health issue

09:00 The key question leaders should ask instead 


visit tessbrigham.com to learn more

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 53: How High Achievers Burn Out Twice: Stress, Joy at Work, and What Leaders Still Get Wrong with Amy Leneker25 mars 202600:53:34

In Episode 53 of The Gen Mess with Tess, Tess Brigham sits down with Amy Leneker, founder and CEO of the Center for Joyful Work, to explore why burnout keeps happening even to highly successful leaders who know better.


Amy has helped more than 100,000 leaders and teams, including Fortune 100 companies, rethink leadership, workplace stress, and employee well-being. A former public policy executive and recovering workaholic, Amy shares how burning out twice forced her to confront the internal patterns that kept driving overwork, achievement, and chronic stress.


Together, Tess and Amy unpack why burnout is not simply about workload; it is often tied to identity, workplace systems, leadership culture, and the stories people tell themselves about success.


This conversation explores:

  • why high performers often confuse overworking with worth
  • how burnout can repeat even after changing jobs
  • what workplace stress is doing to leadership pipelines
  • why younger employees are redefining ambition
  • how Gen Z experiences stress differently at work
  • why recognition and appreciation matter more than many leaders realize
  • the three conditions that create joy at work: meaning, mattering, and momentum
  • how AI may force a new era of critical thinking in leadership


Amy also shares findings from her national workforce research showing that employees increasingly need joy at work to perform well, yet many leaders still operate inside systems that reward exhaustion instead of sustainability.


For HR leaders, managers, and executives, this episode offers a practical framework for understanding employee burnout, generational tension, workplace stress, leadership development, and what healthy ambition may need to look like next.


If your organization is asking why employees are disengaged, overwhelmed, or pulling back from leadership, this conversation explains what may be underneath it.



Chapters with Timestamps

00:00 – Why Amy Leneker Burned Out Twice

02:14 – The Stress Story High Achievers Carry

04:12 – Why Leadership Still Rewards Burnout

06:45 – Why Joy Belongs in the Future of Leadership

08:21 – Gen Z, Stress, and New Definitions of Work

11:52 – Are Younger Workers Redefining Ambition?

16:15 – The Three Conditions That Create Joy at Work

20:23 – Why Gen Z Needs Appreciation More Than Leaders Think

25:36 – The Exercise That Changed Amy’s Career

31:13 – Parenting, Leadership, and Invisible Overwork

35:01 – Why Workplace Systems Keep Breaking People

40:13 – AI, Critical Thinking, and the Future of Work

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 52: Why Gen Z Keeps Asking Questions at Work18 mars 202600:15:35

In Episode 52 of The Gen Mess with Tess, Tess explores one of the most misunderstood workplace dynamics right now: why younger employees keep asking for transparency, and why many leaders misread that as entitlement.


While transparency is often described as a Gen Z workplace preference, Tess argues it is something much deeper: a psychological response to growing up in a world where trust has become increasingly fragile.


From financial instability and public institutional failures to social media fabrication, layoffs over Zoom, and the rise of AI, younger workers have developed a sharper need to understand what is real, what is changing, and what leaders are not saying.


In this episode, Tess explains why transparency is no longer just a communication style. and is now the foundation of trust in modern organizations.


  • Why Gen Z’s questions are often about safety, not defiance
  • How uncertainty activates worst-case thinking in the brain
  • Why silence from leadership often increases workplace anxiety
  • The difference between transparency and oversharing
  • How honesty improves motivation, engagement, and retention
  • Why every generation benefits when leaders communicate clearly


For HR leaders and managers, this episode offers a practical lens on why communication gaps create disengagement — and why explaining reality clearly may be one of the most powerful leadership tools available today.


Because in today’s workplace, transparency is not a bonus. It is how trust gets built.


Chapters with Timestamps

00:00 – Why Transparency Keeps Coming Up in Every Workplace Conversation

02:20 – Why Gen Z Grew Up Distrusting Systems

04:38 – What the Brain Does When Information Is Missing

06:15 – Why Transparency Matters More Than Perfection

07:04 – A CEO’s Silence During Uncertainty

08:45 – How Honesty Calms the Nervous System

09:26 – Why Motivation Drops When Trust Is Unclear

10:45 – Transparency vs Oversharing

11:46 – Why Every Generation Needs More Clarity

13:10 – The Leadership Advantage of Honest Communication

14:04 – Final Takeaway: Transparency Rebuilds Trust

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 51: Why Fast Growth Breaks Company Culture11 mars 202600:59:10

In Episode 51 of The Gen Mess with Tess, Tess is joined by Corrine Ishio, founder of My Working Soul, to explore a challenge many fast-growing companies face but rarely talk about: scaling the business faster than the culture can keep up.


When organizations grow quickly, hiring often becomes reactive. Leaders focus on roles and results, while the human side of the company quietly gets lost. The result? Misalignment, disengagement, and teams that no longer feel connected to the mission that once energized them.

Corrine shares her perspective from years working in talent, recruiting, and HR; helping founders and leadership teams rethink how they hire, communicate, and define culture during periods of rapid growth.


In this conversation, Tess and Corrine explore:

  • Why companies struggle to maintain culture as they scale
  • The complicated role HR plays between employees and leadership
  • How generational misunderstandings shape today’s workplace
  • Why Gen Z communication patterns are confusing many managers
  • The influence of social media on workplace behavior and identity
  • Why purpose is becoming central to work in the AI era


They also discuss how leaders can create healthier workplaces by focusing less on rigid definitions of culture and more on communication, self-awareness, and intentional hiring. Because when companies grow quickly, it’s easy to forget the most important part of any organization: the humans building it.


Chapters (Timestamps)


00:00 – Introduction to Corrine Ishio & My Working Soul

01:05 – Corrine’s Path Into HR & Human-Centered Work

04:00 – What HR Actually Does (vs. what people think it does)

07:00 – Why HR Often Feels Stuck Between Employees & Companies

11:00 – The “Human” Lens Inside Business Operations

13:00 – The Meaning Behind “My Working Soul”

17:00 – Why Culture Breaks When Companies Grow Quickly

20:30 – What a Healthy Workplace Actually Looks Like

23:00 – Communication Differences Across Generations

29:30 – Why Younger Workers Are Often Misunderstood

34:30 – Purpose, Work, and the AI Era

38:30 – Are Younger Employees Harder to Manage?

43:00 – Millennials, Social Media, and Cultural Fragmentation

49:00 – Safety, Identity, and the Digital Workplace

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 50: Let Go of the Outcome04 mars 202600:18:50

In Episode 50 of The Gen Mess with Tess, Tess explores a dynamic that quietly derails high performers at every level: the moment work starts to feel like a test.

When every meeting feels evaluative and every decision feels like it determines your worth, anxiety rises, and performance often drops. Tess unpacks why this happens and why the solution isn’t caring less, but redefining what actually belongs to you.

Drawing from her clinical work with emerging leaders, she breaks down:

  • Why over-focusing on outcomes increases anxiety and self-consciousness
  • The psychological difference between effort and approval
  • How new managers get stuck trying to predict reactions
  • Why Gen Z struggles uniquely in a metrics-driven culture
  • The mindset shift that restores confidence, clarity, and flow

From a first-time manager learning to lead without control, to unexpected lessons from Olympic figure skating and competitive design, Tess illustrates one central truth:

Your job is the effort. The outcome was never yours to manage.


For HR leaders and executives, this episode is also a leadership lens. When organizations unintentionally create constant evaluation environments, employees tighten up — and innovation suffers. If you’re navigating pressure, perfectionism, or performance anxiety — this episode will help you rethink control and reconnect with your best work.


Chapters with Timestamps

00:00 – Welcome: When Work Starts to Feel Like a Test

02:00 – Why Anxiety Increases When Outcomes Feel Personal

04:30 – What “Letting Go of the Outcome” Actually Means

06:00 – Effort vs. Approval: The Critical Distinction

07:30 – Case Study: Brittany’s Transition to Management

11:00 – The Office Hours Experiment

13:30 – Changing Your Relationship to Response

15:30 – Performance Pressure & Young Professionals

18:00 – The Gen Z Metrics Trap

21:00 – Why Measured Lives Create Outcome Attachment

23:30 – Flow State & Releasing Control

26:00 – Care Deeply About What’s Yours

28:30 – Final Reflection: Own the Effort, Release the Rest

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 49: AI Anxiety in the Workplace & The Future of Talent with Trent Cotton25 févr. 202600:50:49

Tess sits down with Trent Cotton - self-described “non-HR HR executive,” author of Sprint Recruiting and High Performance Recruiting, and Head of Talent Insights at iCIMS. Discussing the nuanced conversation about what the data tells us about AI, generational skepticism from Gen Z to Boomers, and what leaders are getting wrong about the future of work, including:


  • Why leaders often hide behind data instead of using it to deepen human conversations
  • What current workforce data actually says about AI adoption across generations
  • Why Gen Z may be more skeptical of AI than expected
  • The risk of eliminating entry-level roles too quickly
  • The emerging power skills of “agency” and “orchestration”
  • How AI can both enhance human potential and erode connection if misused


This is not a hype conversation about AI. It’s a grounded discussion about leadership responsibility, workforce redesign, emotional regulation, and the long-term talent implications organizations must prepare for now.


If you’re an HR leader, executive, or people strategist navigating uncertainty around automation, layoffs, bias, and generational tension — this episode offers clarity without panic.


Because the future of work isn’t just technological. It’s psychological.


Chapters with Timestamps

00:00 – Welcome + Meet Trent Cotton

The “non-HR HR executive” and why business fluency matters in people strategy.

04:20 – Data vs. Humanity: Where Leaders Get It Wrong

Why hiding behind numbers erodes trust — and how to use data to deepen conversations.

11:20 – AI Anxiety: Survival Instinct or Rational Fear?

Why resistance to AI may be more about control than job loss.

14:50 – The Early Career Crisis No One Is Talking About

The danger of automating entry-level roles too quickly.

21:00 – Is AI Replacing Human Connection?

Attachment to tech, loss of discomfort, and emotional consequences.

29:00 – How to Actually Use AI Without Losing Your Voice

Practical examples of human-AI collaboration.

38:45 – What the Data Says About Generations & AI

Why Gen Z may be more skeptical than you think.

43:05 – The New Power Skills: Agency & Orchestration

What leaders should be developing now.

48:05 – AI, Disability & Expanding Human Capability

Where technology can increase access and inclusion.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 48: When Your Boss Isn’t Safe | How to Protect Yourself Without Quitting18 févr. 202600:26:06

In Episode 49 of The Gen Mess with Tess, Tess tackles a reality many professionals experience but rarely have language for: what to do when your manager does not create psychological safety and you cannot simply walk away.


Drawing on the research of Harvard Business School professor Amy Edmondson, who coined the term psychological safety, Tess breaks down the difference between discomfort and harm, high standards and humiliation, resilience and self-abandonment.


This episode explores:

  • Why unpredictable leadership activates the nervous system
  • How generational conditioning shapes our response to toxic management
  • The hidden cost of “enduring” unsafe environments
  • Five strategic tools to protect your identity and regulate anxiety
  • How to decide whether to adapt, escalate, or exit intentionally


For HR leaders and executives, this episode is also a mirror. Psychological safety is not about lowering performance expectations, it is about creating conditions where people can meet high standards without fear. Whether you are managing up, supporting emerging professionals, or building healthier leadership pipelines, Tess offers practical insight into how psychological safety shapes retention, burnout, and long-term performance.


Chapters with Timestamps

00:00 – Opening: Living in the Mess

01:00 – The Reality of Unsafe Managers

02:24 – “Paying Your Dues” and Toxic Normalization

04:45 – Defining Psychological Safety

07:07 – What Psychological Safety Is (and Isn’t)

09:28 – Your Nervous System at Work

11:52 – Generational Patterns: Gen Z, Millennials, Gen X

14:18 – Strategy #1: Containment (Observe, Don’t Absorb)

16:05 – Strategy #2: Clarity in Writing

17:45 – Strategy #3: Borrow Safety Elsewhere

19:03 – Strategy #4: Emotional Boundaries

20:30 – Strategy #5: Identity Protection & Your “Reality File”

21:23 – Discomfort vs. Harm

23:00 – Adapt, Escalate, or Exit?

24:45 – Psychological Safety Is Not Entitlement

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 47: The Manager Effect | Why Your Boss Impacts Your Mental Health More Than You Think with Ashley Herd11 févr. 202600:46:32

In this episode of The Gen Mess with Tess, Tess is joined by Ashley Herd, founder and CEO of The Manager Method, employment attorney, former HR leader at McKinsey & Company and Yum Brands, co-host of the HR Besties podcast, and author of the newly released book The Manager Method: A Practical Framework to Lead, Support, and Get Results.


Ashley brings a rare, inside view of management from every angle - frontline work, legal risk, HR leadership, and executive training - to unpack why managers have an outsized impact on employee mental health, engagement, and retention. Drawing on research showing that a manager can influence wellbeing as much as a spouse, Tess and Ashley explore how leadership behavior ripples far beyond performance metrics and into people’s lives at home.


This conversation tackles the realities facing modern managers: promotion without training, identity loss when high performers become leaders, generational misunderstandings, and the crushing pressure placed on middle managers. Together, they offer practical, human-centered strategies for leading effectively without burning people out, including Ashley’s core framework: Pause, Consider, Act.


This episode is essential listening for HR professionals, people managers, and executives responsible for building sustainable leadership pipelines and healthier workplace cultures in 2026 and beyond.


Be sure to subscribe to The Gen Mess with Tess podcast for new episodes weekly.


00:01 – Welcome & Introducing Ashley Herd

02:02 – From employment attorney to leadership educator

03:29 – Why great individual contributors often struggle as managers

05:31 – Promotion myths and the cost of untrained leadership

07:59 – Identity loss when high performers become managers

10:06 – The “LinkedIn test” and chasing titles over fit

12:19 – Why work identity is so powerful (especially in the U.S.)

16:05 – Middle managers: too much responsibility, too little support

18:58 – Why one-on-ones still matter at every leadership level

21:33 – The data: managers impact mental health as much as spouses

24:20 – How leadership stress follows people home

27:58 – Generations at work: framework, not stereotypes

32:23 – Technology, boundaries, and modern burnout

38:22 – Overcorrection, distrust, and workplace isolation

41:16 – One shift every manager can make today: Pause, Consider, Act

44:33 – Ashley’s book, resources, and closing reflections

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 46: The Cost of High Achievement: Burnout, Identity, and Leadership Transitions with Jenny Calcoen04 févr. 202600:44:12

On this episode of The Gen Mess with Tess, Tess is joined by Jenny Calcoen, CEO and founder of Inner Earthquake LLC, former executive, and private coach to high-achieving women navigating burnout, grief, and major life transitions.


Jenny shares her own “inner earthquake” - the moment when outward success no longer matched inner truth - and how a life-altering diagnosis forced her to confront the cost of living according to expectations rather than values. Together, Tess and Jenny explore what happens when achievement masks disconnection, why burnout is often an identity crisis rather than a workload problem, and how leaders can recognize the early cracks before they become breaking points.


This conversation offers powerful insights for HR leaders, executives, and people managers navigating retention challenges, disengagement, and leadership fatigue. It reframes burnout not as a failure of resilience, but as a signal that both personal and organizational systems are misaligned.


If you’re responsible for developing leaders, shaping culture, or supporting high performers who look “fine” on paper but feel depleted inside, this episode offers a crucial lens for understanding what’s really happening beneath the surface.


Resource by Jenny Calcoen: "The Boundary Whisperer" is available as a translation tool for internal signals, or for people who know something is off but don't quite have the language yet so they can simply practice boundary literacy. Here it is - https://chatgpt.com/g/g-688fdd4aa33c8191b5503765ba20cee8-the-boundary-whisperer


00:01 – Welcome to The Gen Mess with Tess

00:52 – Jenny Calcoen’s story: success, identity, and the first “inner earthquake”

01:32 – When illness becomes a wake-up call

02:38 – Rebuilding life… while unknowingly repeating old patterns

04:30 – Burnout as an identity crisis, not a performance issue

06:45 – Why high achievers ignore early warning signs

09:10 – The danger of living by expectations instead of values

11:40 – What leaders misunderstand about burnout and resilience

14:20 – How HR and managers can spot “quiet breaking points”

17:10 – Supporting transitions without pathologizing employees

20:00 – Redefining success in leadership and work

22:40 – Final reflections: listening before the earthquake hits

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 45: Why Discomfort Is a Missing Skill in Today’s Workplace28 janv. 202600:16:32

In this solo episode of The Gen Mess with Tess, Tess Brigham explores a surprising social experiment that connected strangers across political divides and why it offers a powerful lesson for today’s leaders in the workplace.


Drawing from her background as a therapist and her coaching work with organizations, Tess unpacks what HR leaders and managers are experiencing in 2026: burnout that isn’t driven by workload or flexibility, but by chronic psychological strain, emotional role overload, and an increasing inability to tolerate discomfort.


Using the “Party Line” experiment as a metaphor, Tess examines how algorithm-driven culture has reshaped our nervous systems, intensified polarization, and made everyday workplace conversations feel high-stakes and unsafe. She breaks down how different generations experience discomfort at work, why psychological safety is often misunderstood, and how avoiding discomfort quietly erodes trust, collaboration, and culture.


This episode reframes discomfort not as a failure of leadership, but as a critical skill organizations must relearn if they want healthy teams, resilient managers, and sustainable workplace cultures.


00:01 — Welcome to The Gen Mess with Tess

Introducing the episode and the theme of learning to live in the mess.

00:58 — The “Party Line” Social Experiment Explained

Two payphones, two cities, and a radical idea: conversation without algorithms.

02:21 — Why Human Connection Changes the Nervous System

Dopamine, cortisol, and why constant conflict keeps us dysregulated.

03:42 — It’s Hard to Demonize a Human Voice

What happens when stereotypes are replaced with real conversation.

04:42 — What We’ve Lost Culturally

Discomfort avoidance, algorithm-driven identity, and polarization.

06:05 — When Beliefs Become Identity

Why disagreement now feels like danger instead of difference.

06:56 — Connection Requires Discomfort

Why real connection—socially and at work—has always been uncomfortable.

08:19 — Why Shaming Hardens People

The psychological cost of humiliation, judgment, and moral certainty.

08:49 — The Workplace Parallel

Why the “Party Line” is a metaphor for modern workplace culture.

09:16 — Generational Relationships to Discomfort

Boomers, Gen X, Millennials, and Gen Z, and how each navigates stress and challenge.

11:36 — Discomfort vs. Harm

Why discomfort is often misinterpreted as trauma or boundary violation.

12:34 — Nervous Systems, Not Moral Failures

Reframing generational conflict at work.

12:34 — The Leadership Skill We Avoid

Curiosity, repair, and staying in the conversation.

14:18 — Discomfort as Leadership Work

Why these “soft skills” are actually advanced leadership competencies.

14:48 — Final Reflection

Discomfort as the doorway to healthier workplaces and human connection.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 44: The Real Reason HR, Managers, and Employees Are Exhausted21 janv. 202600:17:16

In this solo episode of The Gen Mess with Tess, host Tess Brigham addresses a question she hears from HR leaders, managers, and employees alike: Why does work feel so heavy right now, even when things look better on paper?


Drawing from her background as a therapist and her work with organizations, Tess explains the challenges HR leaders are facing in 2026: burnout is no longer just about workload or flexibility, but about chronic psychological strain shaped by generational experiences, unclear expectations, and emotional role overload.


She breaks down how burnout shows up differently for Millennials, Gen Z, and Gen X, how remote and hybrid work have changed trust, communication, and boundaries, and why managers and HR leaders are often carrying emotional responsibilities they were never trained for.


This episode reframes burnout as a human, nervous-system issue - not a performance failure - and offers business leaders a clearer way to think about empathy, accountability, psychological safety, and sustainable workplace culture.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 43: Going No Contact | Acknowledgement, Repair, and the Generational Divide We Keep Missing14 janv. 202600:21:09

In this solo episode of The Gen Mess with Tess, Tess Brigham unpacks one of the most emotionally charged conversations happening right now: adult children going no contact with a parent.


Drawing from her work as a therapist and her own lived experience, Tess challenges the oversimplified narratives dominating social media and reframes "no contact" not as a trend, punishment, or failure, but as a response to long-standing emotional disconnection and a lack of acknowledgement.


This episode explores the generational divide shaping these conversations, why intent does not erase impact, and why emotional safety, accountability, and repair matter more than endurance or tradition. Tess also shares a deeply personal story about her relationship with her father, illustrating how acknowledgement - not perfection - creates the possibility for healing.


For leaders, HR professionals, and parents alike, this episode offers a powerful reminder: relationships break down not because people are “too emotional,” but because discomfort is avoided instead of addressed.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 42: Gen Mess Reflections: Surviving Change, Loss, and Family Shifts Across Generations31 déc. 202500:20:35

What if the person giving you life advice is, behind the scenes, completely falling apart?


In this deeply moving solo episode of Gen Mess with Tess, Tess Brigham pulls back the curtain, sharing the raw, unfiltered story of a year that shook the very foundations of her life. From the staggering loss of her father to the painful journey of caring for her mother as dementia set in, Tess Brigham—the certified coach and licensed therapist—describes what happens when every piece of her own identity is "activated in crisis mode."

Far from the highlight reels and inspirational soundbites, this episode reveals the messy, complicated realities even therapists and coaches face. Tess Brigham explores generational differences in dealing with grief, mental health, self-reliance, and asking for help—drawing wisdom (and exposing blind spots) from Boomers, Gen X, Millennials, and Gen Z. She reflects on the exhausting duality of caring for aging parents while supporting her own child through mental health struggles, and how real-life heartbreak changed her perspective as both a professional and a human being.


Key highlights include:

  • The overlooked emotional cost of being the "strong one" in the family
  • Generational patterns and how each age group defines asking for help and resilience
  • Why anticipatory grief and caretaking are acts of love—and also sources of silent pain
  • Lessons Tess Brigham is carrying forward, and the generational beliefs she's choosing to leave behind
  • A vulnerable reminder that "hanging tough" means allowing yourself to soften, seek support, and be human


This solo episode is a must-listen for anyone navigating family caregiving, loss, or simply questioning how we all handle life's hardest seasons.


Episode Overview 00:00 – Intro Announcer sets up the show's generational lens

00:31 – Tess Brigham addresses why sharing her own story matters

03:02 – Navigating simultaneous personal crises: parental loss, caregiving, and self-identity

06:33 – The unique grief of losing a parent's mind versus a parent's body

08:40 – Generational patterns: independence, vulnerability, and the cost of stoicism

11:32 – Tess Brigham on what Millennials and Gen Z are teaching the rest of us

13:05 – The realities of “functioning” through grief and anticipatory loss

17:17 – Each generation’s wisdom, and what Tess Brigham plans to carry—and leave behind

20:35 – A gentle call to "hang tough" in a way that honors both strength and softness

Ready to feel seen and understood in the messiest moments of life? Hit play and join the conversation.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 41: From PR Glam to Career Jam: Storytelling Your Way Out of the Void24 déc. 202500:48:39

What if finding your dream job actually takes a year—or even longer?


In this eye-opening episode of "Gen Mess with Tess," host Tess Brigham sits down with career strategist Liz Helton to pull back the curtain on the realities of job searching and career transformation in today's ever-evolving workforce. If you've ever wondered why sending off hundreds of applications can feel like shouting into a void, this episode will reveal why—and most importantly, what you can do about it.


Together, Tess Brigham and Liz Helton dig into:

  • The shocking length of the modern job search—and why it’s no longer a "three-month process"
  • How technology and AI have totally transformed the hiring landscape (for better and worse)
  • Actionable strategies for networking that actually work, whether you’re an introvert, a new grad, or making a mid-career pivot
  • The key differences in how Gen Z, Millennials, and Gen X approach work, fulfillment, and branding themselves
  • Why keeping your own “brag book” is essential for beating imposter syndrome and keeping your confidence alive amid career changes
  • How AI isn’t taking jobs, but people who know AI are—and how you can upskill right now


You’ll learn practical tips for standing out in a crowded applicant pool, making LinkedIn work for you, and reframing both rejection and uncertainty as essential steps toward meaningful work. Plus, Liz Helton shares her own journey from PR exec to career consultant, and why sometimes your superpower is that thing that feels as natural as breathing.


If you feel stuck, overwhelmed, or unsure about your next step—no matter your age—this heartfelt, actionable episode is for you.


Episode Overview with Timestamps:

  • [00:00:01] Introduction: Bridging generational gaps at work
  • [00:01:16] Meet Liz Helton: From PR to guiding career transformations
  • [00:06:44] The evolving job search: Why it takes so much longer now
  • [00:08:47] Why everyone feels like they’re “shouting into a void”
  • [00:13:13] How to beat interview anxiety and imposter syndrome
  • [00:17:44] Building resilience: The emotional side of job hunting
  • [00:19:38] Essential networking tips for introverts and extroverts alike
  • [00:27:40] AI in the job hunt: What you need to know now
  • [00:36:42] How Gen Z, Millennials, and Gen X view work differently
  • [00:43:01] Liz Helton’s #1 piece of advice for anyone feeling stuck
  • [00:46:49] Where to find Liz Helton and free career resources


Tune in to discover why you’re not alone in your career mess—and how you can thrive in it.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 40: Golden Handcuffs & Gut Checks: Escaping the Career Carousel17 déc. 202500:46:42

What if the brutal truth is that your corporate job is more likely to slowly kill you with stress than set you up for a dream retirement?


In this episode of Gen Mess with Tess, host Tess Brigham sits down with powerhouse business mentor, international speaker, and award-winning author Katrena Friel for a candid and eye-opening conversation about breaking free from the golden handcuffs—and finding your true value.


Katrena Friel pulls back the curtain on her own journey, from teenage jobs and personal heartbreak to a devastating $30,000 scam—a turning point that sparked her to build her own thriving training and mentoring practice. Together, she and Tess Brigham dissect why so many Gen Xers are “quietly quitting” or burning out, how younger generations are refusing to repeat the cycle of debt and overwork, and why we need to rethink the way we approach careers, money, and even family living.


Key highlights include:

  • The shocking downside of “more with less” workplace culture—and Australia’s new laws holding employers accountable for worker burnout and stress
  • Katrena Friel’s $30,000 lesson in self-belief (and how that “scam” became the best investment of her life)
  • The three inner compasses—mind, heart, and gut—and how to use them to turn self-doubt into an ally
  • Why so many “expert” coaches out there deliver nothing but an expensive lesson (and how to spot the real deal)
  • Generational shifts: Why Gen Z is saying "no" to the boomer/American dream—and the case for embracing multi-generational homes and decluttering your life to gain headspace
  • Building your own brand: What it means to be the product, and how Katrena Friel helps you discover the million-dollar model inside your life experience
  • The truth about online programs: Why up to 95% are never completed—and why transformation requires actual mentorship, not just another “passive income” promise


Loaded with tangible advice, real talk, and a bit of industry myth-busting, this episode will make you rethink everything you thought you knew about career success, purpose, and what it takes to build a legacy—on your terms.


Episode Overview by Timestamp:

  • [00:00:01] – Welcome and intro to Katrena Friel’s journey
  • [00:02:11] – Early jobs and learning to be a self-starter
  • [00:05:02] – Miscarriage, grief, and the life-changing $30,000 scam
  • [00:08:17] – The unregulated coaching industry and lessons from mistakes
  • [00:11:14] – The three inner compasses: Mind, gut, and heart
  • [00:16:39] – Why it’s so hard to leave corporate: Golden handcuffs and generational differences
  • [00:24:20] – Declutter your life: Practical steps for big change
  • [00:27:28] – Rethinking the family home and intergenerational wealth
  • [00:31:09] – The career marathon mindset and building your own expertise
  • [00:34:09] – “Done for you” programs vs. the myth of the passive online business
  • [00:42:59] – How to connect with Katrena Friel and next steps for listeners


Tune in for an episode packed with hard truths, practical strategies, and inspiration to reinvent work and life—no matter your generation!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 39: Law & Order: Time Management Unit10 déc. 202500:43:45

What if the secret to building a thriving law firm wasn’t about grinding out endless billable hours—but about rethinking the entire way attorneys work and lead?


In this eye-opening episode of Gen Mess With Tess, host Tess Brigham welcomes law firm growth expert Alay Yajnik for a candid conversation that shakes up everything you thought you knew about legal hustle and business success.

Discover how Alay Yajnik pivoted from running multimillion-dollar Silicon Valley companies to coaching attorneys—and why most lawyers stumble when it comes to building a lasting, profitable business. You’ll learn why working harder doesn’t always mean earning more, and how breaking out of traditional law firm mindsets—from hourly billing to team management and rate setting—is the real game-changer.


Key episode highlights:

  • Why technical skills don’t equal business success (and how “The E Myth Revisited” nails the problem for lawyers, therapists, and service pros)
  • The biggest pain points holding law firm owners back—hint: it’s not just the “hours in a day”
  • How shifting your mindset can help you work smarter, not harder—and finally create the time and income you want
  • Navigating generational tensions in the workplace: What attorneys get wrong about Gen Z, and why the newest workforce expects more work-life balance and financial stability than ever
  • Real talk about raising rates, burnout, hiring, and having those difficult employee conversations (plus how to screen for clients who are truly ready for change)

Whether you lead a law firm, run a small business, or just want to understand how generational perspectives are upending the way we work, this episode is loaded with actionable insights and relatable stories.

Episode Overview:

  • [00:00:31] Tess Brigham: Welcomes Alay Yajnik; his background in law firm growth
  • [00:01:23] Alay Yajnik: Story of switching from Silicon Valley to coaching attorneys
  • [00:03:08] Discussion: Why attorneys make great clients and what they uniquely struggle with
  • [00:05:15] Skills gap between technical expertise and business acumen; "The E Myth Revisited"
  • [00:07:16] The real issue: Time, burnout, and working smarter
  • [00:09:32] Traditional law firms vs. startup mindset; resistance to change
  • [00:12:11] Symptom vs. cure: Time management as a lever for transforming business results
  • [00:13:19] Raising rates, money fears, and business growth challenges
  • [00:17:27] Navigating client readiness and coaching intake
  • [00:18:07] Generational tensions: Gen Z’s approach to work, bonuses, and raises
  • [00:22:05] How the cost of living, technology, and burnout are shaping new workplace expectations
  • [00:27:04] A deeper look at employee expectations, creativity, and the evolving legal workplace
  • [00:36:33] Final reflections: Lessons from coaching lawyers, generational stereotypes, and business owner frustrations
  • [00:41:06] How to connect with
  • Alay Yajnik and his resources for law firm owners
  • [00:43:17]
  • Intro Announcer: Show outro and next episode preview


Tune in for an episode that’s more than just law—it’s about building the future of work, one honest conversation at a time.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 38: How To Handle Difficult People at Work03 déc. 202500:54:43

What if the only way you could escape your toxic work environment was being hit by a bus—not to die, but just to get a break?


Shocking as it sounds, that’s the level of desperation bestselling author and executive coach Diana Lowe once felt, and she’s not alone. In this riveting episode of "Gen Mess with Tess," Tess Brigham pulls back the curtain on the hidden emotional toll of modern workplaces and the true meaning behind being “hard to handle.”


Join Tess Brigham as she sits down with Diana Lowe—author of "Hard to Handle"—for a raw, honest conversation about surviving abusive bosses, how ‘difficult’ is just a matter of perspective, and why clinical depression became a turning point for radical career reinvention. Together, they untangle how we can learn to live in the mess of work (and life) and find purpose where others might only see crisis.


Key highlights include:

  • Diana Lowe’s journey from enduring toxic workplaces in finance, to becoming a champion of emotional intelligence and intentional leadership—even when her own breaking point was a diagnosis of clinical depression.
  • Surprising ways we internalize abusive work environments and why so many suffer in silence, secretly hoping for an unexpected event to rescue them.
  • The real story behind "Hard to Handle": Why every villain has another side, the value of seeing the strengths in ‘difficult’ coworkers, and why we’re all someone’s ‘Chuck’ at work.
  • Generational shifts in the workplace, from tattoos and dress codes (bras at board meetings?) to new norms around mental health—and how leaders can adapt.
  • The truth about DEI (Diversity, Equity & Inclusion) in organizations: why emotional intelligence—self and other-awareness—is the missing foundation, and how unconscious biases persist, even with the best intentions.


If you’ve ever felt misunderstood at work, frustrated with your boss, or questioned your place in the corporate ladder—this episode will not only validate your experience but give you practical wisdom on how to lead (and live) with more awareness and empathy.


Episode Overview

  • 00:00:00 – Tess Brigham introduces Diana Lowe and her unconventional career path
  • 00:01:04 – Diana Lowe on surviving bad bosses and finding mission in adversity
  • 00:03:05 – Recognizing abuse and the moment depression forced a life change
  • 00:06:31 – The origins and real meaning behind “Hard to Handle”
  • 00:08:25 – Why ‘difficult’ is always in the eye of the beholder
  • 00:12:01 – The case study format of the book and lessons from corporate life
  • 00:22:18 – Growth, vulnerability, and choosing whether to stay or go in tough situations
  • 00:25:14 – Generational differences: mental health, tattoos, and the bra at work debate
  • 00:34:45 – Feedback, personal growth, and the art of building people up
  • 00:37:39 – DEI, emotional intelligence, and the nuances of real inclusion
  • 00:51:07 – How to connect with Diana Lowe and explore her upcoming projects
  • 00:53:04 – Closing thoughts: learning to live in the mess


Don’t miss this episode’s honest, no-fluff take on surviving—and thriving—in the workplace chaos.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 37: “Emotional Availability”: Now Trending at Work and Home28 nov. 202500:17:22

What if everything we thought was “wrong” with Gen Z was actually the outcome of generations striving to do better for their children?


In this solo episode of Gen Mess with Tess, host Tess Brigham turns the tables on common complaints about today’s youth and boldly reveals how every “mess” in the workplace and at home is really generational evolution in real time—and a sign of remarkable progress.


Drawing deeply from her own life as a Gen Xer, therapist, and parent to a Gen Z son, Tess Brigham unpacks the hidden links between generational values, shifting parenting philosophies, and the transformation of work and life. She discusses the evolution from silent survivalists, boomers’ pursuit of success, to Gen X’s badge of independence—and how each generation has tried to heal the wounds of the last, often by swinging the pendulum in new directions.


Key highlights from this episode:

  • Why labeling Gen Z as "entitled" or "too sensitive" misses the bigger story of progress
  • Tess Brigham’s personal journey parenting a son with mental health challenges—and how it shaped her view of parenting and resilience
  • How workplace frustrations with Gen Z are linked to conscious choices Gen X and Millennial parents made to create emotionally safer homes
  • The groundbreaking shift: Gen Z prizes wellness, therapy, and boundaries not as luxuries, but as new standards
  • A timely message for every parent and leader: Why the generational mess we’re in is not a mistake, but humanity learning to live, not just survive


By the end of the episode, you’ll see generational “mess” through a new lens—one of ongoing evolution, empathy, and hope.


Timestamped Episode Overview:

  • 00:00:01 – Tess Brigham sets the stage: generational challenges and introducing
  • 00:00:32 –Tess Brigham: Opening thoughts on Gen Z, the new world of work, and the evolution of values
  • 00:02:22 – The progression from the Silent Generation to Gen X: how each raised their children to break new ground
  • 00:05:21 –Tess Brigham
  • reflects on Gen X parenting—its aspirations and overcorrections
  • 00:07:00 – Ad break:Tess Brigham
  • discusses her work with organizations to “clean up the gen mess”
  • 00:07:54 – Personal story: Raising her son Max, the challenges of mental health, and questioning modern parenting
  • 00:12:06 – The new parenting paradigm: Responding to the child you have, not the one you imagined
  • 00:12:44 – The impact on the workplace: Today’s Gen Zers as products of generational evolution
  • 00:13:24 – Generational values: How priorities have shifted over time
  • 00:14:19 –Tess Brigham shares about her father’s late-in-life emotional growth and seeing progress across the generations
  • 00:15:15 – Looking at Gen Z through a lens of celebration, not criticism
  • 00:16:19 –Tess Brigham
  • wraps up with a call to embrace the mess as part of evolution
  • 00:16:51 –O utro Voiceover: Closes with info about connecting with Tess and future resources


Ready to witness how generational messiness is actually a story of hope and healing? Press play.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 36: Millennial Managers, Gen Z Bosses, and the Art of Playing Nice at Work19 nov. 202500:49:10

What if you could overcome a lifelong fear—like a spider phobia—in under ten minutes?


In this episode of "Gen Mess with Tess," host Tess Brigham sits down with Viki Johnston, founder of Accelerate and master practitioner of NLP (neuro linguistic programming), for a fascinating deep-dive into the secrets of learning, growth mindset, and generational shifts in the workplace.


Viki reveals how she conquered her extreme fear of spiders on stage using powerful NLP techniques, sparking a new obsession with the method that now impacts her work coaching managers and teams for light bulb moments of transformation. Together, Tess Brigham and Viki Johnston break down why learning should be fun (not serious!), the dramatic differences NLP can make versus traditional therapy, and how “aha” moments propel people to lasting change.

The episode unpacks what separates good managers from great leaders—hint: it’s more than delegation—and explores the unique challenges (and superpowers) that new Gen Z and millennial managers are bringing to today's workplace. From using AI and ChatGPT for instant answers to balancing remote work and real-life teamwork,


Viki Johnston shares practical strategies for thriving across generations and cleaning up the “Gen Mess.”

Tune in for relatable stories, actionable insights, and a fresh perspective on why letting go of old habits (and sometimes, just saying "I don't know") can be a game-changer for growth—at any stage of your career.


Episode Highlights & Overview:

  • [00:00:01] Intro Announcer kicks off the generational challenge theme.
  • [00:00:31]Tess Brighamintroduces Viki Johnston and her journey from call centers to founding Accelerate.
  • [00:03:51]Viki Johnston shares her passion for creating “light bulb moments.”
  • [00:08:39]Tess Brigham dives into NLP and its powerful impact—like curing phobias and rewiring mindsets.
  • [00:15:30] How NLP differs from traditional therapy (and why sometimes it’s way faster).
  • [00:22:27] Generational dynamics in the workplace: Gen Z, millennials, and boomers.
  • [00:26:20] The role of AI, ChatGPT, and the shift toward knowledge-sharing.
  • [00:33:28] Good managers vs. great leaders—plus, the art of delegation and empowerment.
  • [00:42:00] Myths and misunderstandings about Gen Z, and the key to bridging the gap.
  • [00:44:04]Viki Johnston advocates for listening, guidance, and embracing “I don’t know.”
  • [00:47:06] Where to find Viki and how Accelerate can support new managers.
  • [00:48:38] How to connect with Tess and keep learning.


Whether you’re a new manager, parent, or lifelong learner, this episode will help you see challenges in a whole new way—and maybe even tackle that fear you thought would last forever.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 35: "Kids These Days": A Masterclass in Collective Complaining12 nov. 202500:21:36

What if every time you judged a younger generation for having it "easy," you were really just grieving your own unmet dreams?


In this revealing solo episode of Gen Mess with Tess, host Tess Brigham turns the generational blame game upside down, making a powerful case that beneath every eye-roll and stereotype—Boomers are out of touch, Gen Z is fragile, Millennials are entitled—there’s a shared experience of grief. From nostalgic bitterness to deep-seated anxieties, Tess explores how each generation clings to the belief that their struggles had meaning, while often resenting the freedoms and boundaries claimed by those coming after.


Drawing on pop culture examples, workplace trends, and even the existential challenge of AI, Tess dissects why the world feels so tense, how each generation is coping with constant uncertainty, and what it truly means to evolve—not just as a society, but as individuals learning to let go. In a candid reflection on her own journey and those of her clients, Tess challenges listeners to see generational progress as an invitation to heal and redefine purpose, rather than a competition over who "had it worst."

Tune in for thoughtful insights, practical strategies, and an honest invitation to make peace with change—because maybe the real legacy isn’t just the pain we survived, but the wisdom we share.


Episode Overview & Timestamps:

  • 00:00:01 - 00:00:31 –Intro Announcer kicks off the show, teasing generational divides and introducing Tess.
  • 00:00:32 - 00:03:41 – Tess Brigham opens on the theme: every generation resents the next, touching on grief and why struggles “need to mean something.”
  • 00:03:41 - 00:06:09 – Generational stereotypes in headlines and pop culture, from Boomers to Gen Z, and the underlying grief of unmet expectations.
  • 00:06:09 - 00:09:31 – How generational pain shapes identity and workplace norms, especially around boundaries and mental health.
  • 00:09:31 - 00:11:19 – Why Gen Z’s approach isn’t laziness, but boundary literacy—and Tess explains her work helping organizations bridge generational gaps.
  • 00:11:20 - 00:14:37 – The paradox of technology, AI, and accelerating change; generational exhaustion and instability as the new normal.
  • 00:14:37 - 00:16:07 – Collective grief: safety lost, predictability gone, and the urge to “defend our pain.”
  • 00:16:07 - 00:19:39 – Tess reframes the purpose of pain: not to compete, but to transform and work together for positive change.
  • 00:19:40 - 00:21:01 – Practical advice on reconciling your own grief and embracing evolution in how you view work, mental health, and generational progress.
  • 00:21:05 - 00:21:26 –Outro Voiceover wraps up with a message to subscribe, follow Tess, and learn more.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 34: Less Rage, More Sage: Learning from Your Feels05 nov. 202500:57:22

What if the secret to surviving career chaos isn’t more hustle—but smarter engineering?


In this eye-opening episode of Gen Mess with Tess, host Tess Brigham sits down with systems architect and organizational consultant Belle Walker, who reveals why most companies—and leaders—are fighting the wrong fires, and how “engineering thinking” can fundamentally change how we navigate the messiest parts of work and life.


Belle shares her unusual journey from a family of engineers to stage management and humanities, and ultimately, to designing scalable, human-centered organizational systems. She explains how her approach blends classic problem-solving with deep empathy—translating abstract chaos into actionable clarity. Belle and Tess dig into why the real friction in organizations isn’t just between people, but between the functions and systems behind them, and how leaders often overlook the root causes of workplace tension.


Key highlights include:

  • Why "cleaning up the mess" starts with understanding what problems you’re actually solving (and what resources and constraints you have).
  • The surprising pitfalls of cutting entry-level jobs for AI—and why new talent is essential for adaptability.
  • The energy “budget” concept: how organizations and individuals ignore energy management at their peril, especially in the return-to-office push.
  • How generational expectations shape workplace difficulties—especially for Millennials and Gen Z, and why asking for what you need isn’t entitlement.
  • The reality behind organizational change: why progress always takes longer than it looks in books, movies, or a single sentence.


Tune in to uncover actionable strategies for bridging generational gaps, managing energy, and architecting workplace solutions that really work—plus, hear Belle’s take on parenting, the myth of innate genius, and her foolproof method for separating noise from necessity.


Episode Overview:

00:00 – Podcast intro & meet Belle Walker: organizational chaos vs. blueprints

00:04 – Belle’s origin story: engineering family, humanities leanings, Google, and finding the love of “building systems”

00:10 – What is engineering thinking? Problem setup vs. pure math

00:15 – Real-life chaos: Maps, autonomous vehicles, and the importance of communication

00:20 – Managing today’s workplace noise & energy budgets—satellites, commutes, and training

00:28 – Generational perspectives: Gen Z, Millennials ask for what they want, impacts on work culture

00:34 – AI’s impact on organizational jobs—pitfalls and policy mistakes

00:40 – Why leaders miss functional friction (security vs. usability, quick fixes vs. lasting change)

00:44 – Change takes time—why it always feels faster in hindsight

00:46 – Elder Millennials, COVID parenting, work-life transformations

00:52 – How to actually “clean up” the generational mess: leverage strengths, address gaps, solve the right problems

00:56 – Belle’s plug for her Friction to Function newsletter

00:57 – Tess wraps up: the power of problem-solving, empathy, and learning to live in the “mess”


Ready to see your workplace (and maybe your whole life) through a new lens? Hit play and join Tess and Belle as they engineer the way out of the Gen Mess!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 33: Generation Exhausted: Why Gen Z Opted OuT29 oct. 202500:22:50

What if the real badge of honor isn’t how hard you work, but how well you rest?


In this eye-opening solo episode of Gen Mess with Tess, host Tess Brigham pulls back the curtain on the cultural obsession with burnout—and exposes how every generation has unwittingly contributed to making exhaustion seem like a symbol of strength. Tess traces the roots of hustle culture from Gen X’s independent “latchkey kid” mentality, through Millennials’ overachievement during the Girl Boss era, and lands on Gen Z’s radical redefinition of ambition and mental health.

You’ll learn why each generation internalized burnout a little differently, why Millennials became the “burnout generation”, and how Gen Z’s refusal to conflate self-worth with overwork is shaking up workplaces everywhere. Plus, Tess opens up about her own journey to unlearn burnout and offers clarity on how we can collectively move toward a more sustainable, joyful way of living and working.


Key Highlights:

  • The evolution of the “hustle” era into today’s burnout epidemic—and how our culture glamorized suffering (00:01:09)
  • Gen X’s stoic independence, Millennials’ “girl boss” hustle, and Gen Z’s focus on boundaries and mental health (00:02:40 – 00:10:12)
  • How resentment between generations over work-life boundaries is really grief for missed opportunities (00:12:56)
  • The toxic cycle of burnout, reward, and repeat that keeps organizations stuck (00:16:20)
  • Practical steps for unlearning burnout and redefining success for yourself and your teams (00:18:55)

Ready to question everything you’ve believed about ambition, success, and rest? Tune in and discover why taking off the burnout badge might be the most rebellious—and freeing—move you’ll ever make.

Episode Overview with Timestamps:

00:00:01 – Podcast introduction and the generational divide

00:01:09 – How burnout became a badge of honor and generational differences

00:02:40 – Gen X’s origin story and attitude toward burnout

00:04:11 – Millennials, hustle culture, and the Girl Boss era

00:08:21 – Gen Z’s boundary-setting and work-life philosophy

00:11:10 – Tess’s approach to cleaning up “Gen mess” at organizations

00:12:56 – The grief and resentment beneath generational tension

00:14:19 – Gen Z’s impact on workplace culture

00:15:16 – Why exhaustion became a measure of excellence

00:16:20 – How workplaces promote burnout and reward dysfunction

00:18:55 – Steps to unlearning burnout and redefining success

00:20:58 – Closing thoughts and embracing grace over grit

00:22:19 – How to connect with Tess Brigham and continue the conversation



Subscribe to Gen Mess with Tess for more insights and strategies on bridging generational gaps and building workplaces where everyone thrives!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 32: Love is Blind and So Are We: Navigating Vulnerability in Modern Dating22 oct. 202500:21:52

What if your quest for love is actually a quest for safety?


In this eye-opening solo episode of "Gen Mess with Tess," host Tess Brigham dives deep into the messy reality behind the hit TV show Love is Blind—and reveals the uncomfortable truth: the show isn’t just a high-drama dating experiment, it's a mirror reflecting how we all perform, protect, and hide in our own relationships.

Tess explores why so many of us crave genuine connection but run from vulnerability, and how the performative world of swiping, texting, and social media shapes our fears of rejection and being truly seen. She breaks down unforgettable examples from Love is Blind—from avoiding tough conversations to sabotaging intimacy—and connects these moments to universal patterns we all share.


Key highlights include:

  • Why our brains treat emotional risks like physical danger, and how that keeps us from authentic love.
  • The real reason modern dating feels so numb and disconnected (hint: it’s not just the dating apps).
  • Insightful stories from Love is Blind Season 9, like Allie’s struggle with Anton’s drinking and Madison & Joe’s emotional dance, showcasing how vulnerability—and our defenses against it—play out in real time.
  • Practical advice on “micro-vulnerability” and how you can slowly build emotional self-trust in your own life.
  • A fresh perspective on why courage in love doesn’t look glamorous, but is absolutely essential.


If you’ve ever caught yourself performing instead of connecting, or wondered why intimacy can feel so terrifying, Tess’s honest reflections and actionable tips will help you see your own patterns, and maybe, just maybe, get braver.


Timestamped Overview:

  • [00:00:00] Welcome & introduction: Unpacking the theme “Love is Blind... and so are we”
  • [00:01:02] The age of performative connection and the craving for safety
  • [00:02:46] How Love is Blind reflects our relationship reality & defenses
  • [00:04:11] Vulnerability versus connection: Fear of exposure in modern love
  • [00:05:02] Case studies: Avoidance, self-protection, and emotional risk in past seasons
  • [00:06:31] Emotional risks, self-protection, and conversation avoidance (Allie & Anton)
  • [00:07:06] What real courage in relationships looks like (via Brene Brown)
  • [00:07:42] The speed of modern dating vs. our emotional capacity
  • [00:08:09] Emotional regulation, micro-vulnerability, and building real trust
  • [00:09:00] Madison & Joe: A case of protecting instead of connecting
  • [00:10:20] Attachment styles, generational patterns, and the impact on love
  • [00:12:17] Pandemic aftermath: Starved for connection, hypersensitive to intimacy
  • [00:13:16] Dating apps as numbing tools—why modern dating feels so hard
  • [00:14:09] The paradox: Control vs. experiencing real love
  • [00:14:50] Why Love is Blind resonates with so many: performative selves vs. longing for connection
  • [00:16:24] How to practice vulnerability: Micro-steps for building emotional trust
  • [00:18:23] What love really asks of us—clarity, bravery, and staying open
  • [00:19:20] The real experiment: Where do you protect instead of connect?
  • [00:20:26] Closing thoughts and encouragement to stay curious


Ready to turn the spotlight back on yourself? Hit play and start making sense of your own emotional mess!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 31: Flex Appeal: Why Rigid Leaders Are A Dying Breed08 oct. 202500:50:51

What if the secret to unlocking true leadership isn’t about knowing all the answers, but about learning to ask the right questions—especially across generations?


In this eye-opening episode of the “Gen Mess with Tess,” host Tess Brigham sits down with powerhouse executive coach Kristi Royse, founder of KLR Consulting, to uncover the real challenges—and unexpected opportunities—leaders face in today’s rapidly shifting workplace. You might be surprised to learn that the biggest workplace problem isn’t generational conflict, but something much sneakier: ignorance and a reluctance to adapt.

Tess and Kristi pull back the curtain on why leadership has changed so drastically since Kristi’s early Boston Market days—from command-and-control to flexible, empathic management. Together, they slice through stereotypes about “lazy” young workers and stubborn older bosses, revealing why every generation falls into the trap of judging the next—and how that holds companies back from monumental growth and innovation.


Key highlights from this episode include:

  • The shocking stat that in just a few years, most Americans will have a boss younger than themselves—and what that means for workplace dynamics.
  • Kristi’s candid stories about turning tech engineers into inspiring people leaders (plus, just how important real coaching—not checkbox training—can be).
  • Why understanding and embracing generational differences will make your team 49% more innovative (yes, there’s research to prove it).
  • The myth of “work-life balance” for Gen Z and Millennials, and how blending personal and professional lives is reshaping workplace expectations.



Whether you’re a CEO, manager, or early-career professional, this episode will challenge your assumptions and equip you with practical tips to create a healthier, more connected, and future-ready workplace. Get ready to make sense of the generational “mess”... and maybe even learn to thrive in it.


Timestamped Episode Overview:

00:01 – Tess introduces Kristi Royse and her extensive leadership background

01:13 – Kristi shares her origin story: from Boston Market COO to leadership consultant

02:25 – Night-and-day differences in leadership then and now

03:34 – The complex realities of leading five generations at once

06:01 – Tess and Kristi discuss fear, assumptions, and resistance to change among leaders

08:25 – Generational stereotypes: Why every young cohort gets accused of being “lazy”

09:48 – Coaching leaders to communicate and collaborate across generational divides

11:02 – The pitfalls of promoting technical stars to management without support

12:54 – Case study: Transforming engineers at Strava into people leaders

14:09 – Gen Z and the new meaning of work-life blend

15:26 – Building trust: How real conversations and vulnerability build stronger teams

18:00 – Younger vs. older generations: What key assumptions are holding us back?

20:17 – How to invest in employees—even if you fear they might leave

22:03 – Simple, actionable ways managers can support every direct report

23:27 – Overcoming resistance: Why the “it’s too much work” excuse falls flat

26:28 – Kristi on the greatest workplace struggle: ignorance and culture clashes

29:30 – Coaching, courage, and patience: The real keys to personal and company growth

40:02 – Doing meaningful work: When passion and purpose trump the paycheck

43:52 – Kristi’s positive spin: The generational “mess” is actually the best opportunity of our time

47:49 – Where to find Kristi’s work & resources for leaders ready to do better

Listen in and discover how you can turn generational tension into your organization’s biggest asset!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 30: Likes, Labels & Letting Go: The Empathy Edition with Dr. Ashok Bhattachanya01 oct. 202500:49:44

What if the greatest barrier to your success isn’t the world outside—but the silent story you keep telling yourself inside your own head?


In this compelling episode of Gen Mess with Tess, host Tess Brigham sits down with Dr. Ashok Bhattacharya, psychiatrist and founder of The Empathy Clinic, to explore why empathy isn’t just a “soft skill”—it’s the invisible glue shaping our relationships, workplaces, and personal growth. Dr. Bhattacharya reveals how early life experiences and powerful moments (sometimes as tiny as a single comment from a grade school teacher) can shape the narratives that define—and sometimes limit—us for decades.


Together, Tess and Dr. Bhattacharya dig deep into how we can unravel unhelpful stories, challenge survival-mode thinking, and truly transform how we connect with ourselves and each other. They break down the real difference between empathy, compassion, and kindness, and explain why even a little bit of genuine empathy can make or break a relationship, a workplace, or even your own self-worth.


Key highlights you’ll discover in this episode:

  • The surprising childhood experience that led Dr. Bhattacharya to devote his life to empathy.
  • Why your brain is hardwired to focus on failures—plus how perfectionism sneaks into relationships and work.
  • The “jam jar” analogy that reframes why change often happens slowly—until it happens all at once.
  • Why empathy is NOT about agreement—or imagining yourself in someone else’s shoes.
  • How to raise emotionally healthy kids and support younger generations who face unprecedented pressures thanks to technology.
  • Practical tools for leaders (and coworkers) to foster empathy at work—without needing hours of meetings or group therapy.
  • The secrets of reciprocal empathy, especially in couples and intergenerational relationships.
  • How embracing difference, not sameness, is the real key to bridging generational divides.


If you’re curious about how to actually practice empathy (not just talk about it), handle disagreement gracefully, or help your team, family, or yourself thrive in a messy, ever-changing world, this episode is packed with actionable wisdom and heartfelt stories.


Timestamps Overview:

00:00 – Intro: The generational “mess” & Tess’s mission

00:31 – Dr. Ashok Bhattacharya’s origin story & why empathy matters

04:40 – How the stories we tell ourselves can cripple us

07:04 – Why falling down (in skating…or life) is harder to process than you think

10:16 – The amplified pressures of today’s tech-driven world for the younger generation

12:39 – Practice, failure, and shame: Why young people get “stuck”

14:40 – What empathy, compassion, and kindness actually are

16:28 – The real challenge of empathy and “getting out of your head”

19:46 – Can you be empathic with people you disagree with?

23:03 – Tess’s therapy work: The invisible ripple effect of empathy

26:57 – “Soft skills” and how small moments shape lives

31:16 – The privilege of being “with” someone as a therapist

32:37 – Why bridging generational divides requires empathy

34:59 – How generations value and practice empathy differently

39:08 – Practical steps for leaders and teams to actively use empathy

42:07 – Why “a little empathy goes a long way” in the workplace

44:08 – Empathy as a proactive force for productivity and trust

45:54 – Where to find Dr. Bhattacharya + his books on empathy and burnout

48:33 – The secret power of reciprocal empathy in couples

49:13 – Outro: Embracing the mess and learning to live in it

Listen in—and discover how empathy isn’t a luxury. It’s your greatest tool for navigating the messiness of modern life.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 29: Gen X vs. Gen Z: The Great Work-Life Smackdown24 sept. 202500:48:43

What if the American Dream your parents promised you was nothing but a myth? What if the payoff for all your hard work simply… never arrives?


In this eye-opening episode of the Gen Mess with Tess, host Tess Brigham sits down with writer, podcaster, and former writing professor Amye Archer to pull back the curtain on generational work myths, shifting values, and what’s really happening as Gen Xers raise Gen Z kids in a world that looks nothing like the one they inherited.


Key Highlights:

  • Generational Real Talk: Tess and Amye dive deep into Gen X’s collective disillusionment—how growing up between two very different eras (Boomers’ trusting company loyalty and Millennials’ self-branding hustle) shaped their perspectives on work, creativity, and life.
  • Gen Z’s New Playbook: Can you actually say “no” to crappy jobs and still end up ahead? Amye shares what she’s learned from parenting twin Gen Z daughters who refuse to settle for less, put work-life balance first, and are rewriting the rules the rest of us grew up with.
  • Therapist Wisdom & Storytelling: How does a background in writing, teaching, AND therapy shape a successful podcasting career? Amye reveals the skills and mindset shifts that made her leap from academia to the unpredictable world of podcasting—plus how connecting with listeners has become her ultimate reward.
  • Parenting Without a Playbook: From tales of “feral Gen X” childhoods to the anxiety of raising teens in an era of mass shootings and online drama, Tess and Amye compare notes on what surprises, worries, and inspires them about this new generation.
  • Shaking Up the Workplace: What does managing (or parenting) Gen Z really require? Hear straight talk on how managers and parents need to let go of old rules, focus on personal connection, and embrace the flexibility, questioning, and self-respect that today’s young adults demand.


Whether you’re wondering how to deal with your Gen Z coworkers, trying to understand your kids, or facing your own career pivot, this episode is a must-listen for anyone ready to finally make sense of the generational mess—and maybe even be inspired by it.


Episode Overview:

00:00 – Introductions & Pop Culture Blindspots: Gen X vs Gen Z

01:16 – Work, Creativity & Gen X Disillusionment

04:09 – Gen Z’s Bargaining Power at Work

06:06 – Parenting Styles Then and Now

10:56 – Mental Health, Communication & Anxiety in Kids

11:20 – Building a Podcast Career Outside the Traditional Path

12:52 – How Writing, Creativity, & Therapy Fuel Podcasting

15:00 – Why Amye Started Little Miss Recap & Murder She Watched

16:13 – Leaving Academia and Lessons from Career Pivots

18:27 – Working With a Spouse in the Podcasting World

19:33 – Surprises in Raising Gen Z Daughters

23:42 – Gen Z, World Issues & Climate Anxiety

25:23 – Gen Z and Money, Work-Life Balance, and Defining Success

26:58 – Gen X, Boomers, and the Vanishing American Dream

29:14 – Advice Gaps: Why “Old” Solutions Don’t Fit New Problems

31:09 – Why Professors (and Managers) Are Burned Out

33:27 – What Gen Z Has Taught Gen X About Self-Respect and Boundaries

35:25 – Parental Concerns: Coddling vs. Independence

38:39 – The Importance of Modeling and Letting Kids Fail

40:13 – Advice for Managing Gen Z at Work

41:58 – Why Work Should Focus on Output, Not Hours

43:11 – The Need for Personal Connection in the Modern Workplace

45:14 – Wrapping Up & Amye’s Podcast Plugs

Press play to discover how to stop fixing the mess—and start living in it.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

Ep 28: HR: Not Just Birthday Cakes and Candy – A Real Talk with Jessica Holst17 sept. 202501:00:32

What if the secret to skyrocketing your company’s profits isn’t better tech, but happier employees?


In this episode of Gen Mess With Tess, host Tess Brigham sits down with powerhouse people & culture leader Jessica Holst (SpaceX, CAA, Mattel, Verve) to pull back the curtain on why traditional HR practices—and even today’s obsession with AI—are missing the real leverage point for business success: the emotional well-being and engagement of your team.

Jessica reveals why most companies are completely underestimating how much empowering employees (instead of controlling them) transforms productivity, innovation, and the bottom line. Through compelling stories from Hollywood’s notorious agency world to surprising data on what actually drives performance, Jessica and Tess dive into:

  • The evolution of HR from “personnel police” to culture architects—and why most organizations are stuck in the past
  • The science behind why emotions and a sense of belonging at work fuel profitability
  • Why letting go of short-term thinking is essential in the age of AI (spoiler alert: robots can’t replace genuine human connection)
  • The broken pipeline in Hollywood and other fields that keeps real talent and diversity out of reach—and how Jessica helped raise assistant pay industry-wide
  • Navigating generational rifts, from Gen Z’s boundary-setting to Gen X’s “work-as-life” mindset, and what leaders need to realize about new definitions of success
  • The tricky but critical difference between bringing your authentic self versus your whole self to work—and how to set healthy boundaries as a leader
  • Practical, hard-won advice for building workplaces where people actually want to show up (and what happens when you finally give them a voice)

If you’re a business owner, manager, future leader, or anyone struggling with workplace “mess”—don’t miss this deep, frank, and refreshingly actionable conversation. You’ll walk away with new strategies (and maybe a few hard truths) for bridging generational divides, unlocking creativity, and making your company a magnet for talent.


Episode Overview

  • [00:00] Intro & Jessica's unexpected leap into HR
  • [00:04] From “personnel” to people strategy: reframing the HR function
  • [00:07] Ritz-Carlton & Enterprise: The business breakthrough of empowering employees
  • [00:15] Why can’t CEOs see the ROI of treating people well?
  • [00:25] Hollywood’s diversity problem and the legacy of gatekeeping
  • [00:36] What Gen Z and Millennials really want at work (and why)
  • [00:43] Authenticity vs. Oversharing: Navigating boundaries in the modern workplace
  • [00:54] How being a parent (and a manager) can make you better at both
  • [00:57] Jessica’s consulting journey & how to create a workplace everyone wants to work for


Tune in for an episode that just might change the way you think about work—and how to make it work better, for everyone.

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.

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