What if you could hang out with an experienced employment lawyer who has represented businesses in disputes with employees, ask them about everyday business decisions that involve employees (hiring, firing, demotions, paying salaries, medical leave); then take an insight or two to help make sure you are following employment laws? Hosted by Karly Wannos, Esq. - employment lawyer and the founder of The Wannos Law Firm - The Employment Experience is an educational tool for business owners and Human Resources professionals who want to stay on top of employment issues affecting their business and employees. Each episode is a mini-training, a step by step guide or informative interview designed to help educate businesses with employees on important strategies for best practices to prevent costly litigation, and allow the workplace to work at its most efficient level.
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065: How People Unintentionally Escalate Conflict at Work
Episode 65
Wednesday, March 27, 2024 • Duration 36:48
Have you ever felt the heat of a workplace dispute and watched the phrase "calm down" fan the flames? Conflict resolution specialist Carol Bowser joins us to unravel the complexities of emotional intelligence in such fiery situations. Our conversation uncovers why acknowledging emotions and involving individuals in the resolution process is key to maintaining harmony, especially in the nuanced dance of remote teamwork. We tackle the often-awkward yet vital task of navigating the undercurrents that can capsize a productive work environment, and how prompt conflict management can keep your team's ship smoothly sailing.
This episode is a treasure trove of insights into communication barriers and the emotional climate of teams, both in the flesh and across screens. We cover everything from the pros and cons of keeping that webcam on to understanding the 'why' behind company policies. We also ponder the delicate balance of managing conflicts and how allowing employees the space to resolve issues can sometimes be more beneficial than playing referee.
In this episode, you will hear:
Workplace conflict resolution strategies
Why you should never say “calm down” during conflicts
Importance of addressing workplace conflict
Effective communication strategies in the workplace
The importance of early intervention, effective management skills, and soft skills
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post is owned exclusively by Karly Wannos, LLC.
064: How a PTO Exchange Program Can Enhance the Employee Experience
Episode 64
Wednesday, March 13, 2024 • Duration 30:06
In this episode, Rob Whalen, the visionary behind PTO Exchange, joins us as we untap the potential of flexible PTO policies. Rob shares his expertise on how the ability to exchange traditional PTO for 401(k) contributions, payments towards college, charitable contributions, and the ability to donate your PTO to other employees in times of need (and vice versa) not only respects the unique needs of each employee but also contributes to a fairer, more inclusive work environment.
Rob shares the story behind the company, PTO Exchange, revealing how his tech and software expertise fueled the creation of a system that prioritizes personal choice. The dialogue uncovers how this innovative tool adapts to regulatory landscapes and personal milestones, providing a custom fit for employees' diverse circumstances. Tune in for a fascinating exploration of the platform's inner workings, practical insights, and the positive ripple effects it can have throughout an organization's culture.
This episode promises a goldmine of insights for HR managers and business owners who are keen on crafting a more responsive and supportive workplace. Join us as we delve into the world of converting unused paid time off into a variety of meaningful assets – from tackling student loans to boosting retirement savings and supporting charitable causes.
In this episode, you will hear:
Revolutionizing employee benefits with PTO exchange
063: How Businesses Can Navigate The Largest Generational Shift in History
Episode 63
Wednesday, February 28, 2024 • Duration 26:48
Ever wondered how a team spanning from the silent stoicism of traditionalists to the digital fluency of Gen Z navigates the modern workplace's evolving landscape? Our conversation with Dr. Katherine Jeffery, a generational researcher, peels back the layers of this multi-generational mosaic, revealing the challenges and opportunities of leading diverse age groups.
With her wealth of knowledge on generational dynamics, joins us to dissect how varying life experiences and communication styles influence workplace interactions and productivity. From the surprising laissez-faire leadership preference of Millennials to the steadfast stability sought by Gen Z, this episode is a treasure trove for anyone striving to unite a workforce rich in years and wisdom.
As we decode the email etiquette that baffles Boomers and the Zoom comfort of Gen Z, it becomes clear communication is an art form with generational brushstrokes. Our chat navigates the shifts in job retention trends, contrasting the lifelong loyalty of Gen X with the mobility that defines the Millennial work ethos and lays out strategies to retain the best and brightest of every age. If you're looking to turn a generational jigsaw into a strategic advantage, this episode isn't just insightful—it's an essential guide to mastering the art of multigenerational management.
In this episode, you will hear:
Views on leadership styles
Navigating generational shift in the workplace
Traditional hierarchical leadership and workplace politics
062: The Power of Emotions: Harnessing Emotional Intelligence in the Workplace Can Be the Key to Professional Success with Michele Philips
Episode 62
Wednesday, February 14, 2024 • Duration 31:46
Unlock the secrets to elevating your workplace experience with the wisdom of Michele Phillips from Key Performance in our latest podcast episode. Transform your professional life with the power of emotional intelligence as we unravel how self-awareness, self-management, social awareness, and relationship management can drastically alter your corporate journey. You're not just tuning into another dialogue; this is a treasure trove of actionable strategies, where the realms of personal success and corporate culture merge to redefine your work narrative.
Our conversation with Michele ventures beyond theory, spotlighting the real-world implications of emotional intelligence in leadership and employee relations. Discover how the ripple effect of regular employee check-ins can amplify their commitment, and why addressing emotional intelligence post-COVID is now a non-negotiable trait for fostering resilient customer and team connections. Step into the personal domain of managing emotions, where we guide you through the 'ladder up technique' to navigate from the valleys of anxiety to the peaks of joy.
In this episode, you will hear:
Challenging employment practices at Publix Supermarket
Emotional intelligence in the workplace
Communication and valuing employees' mental health
Importance of emotional intelligence in leadership
061: Using AI to Build Prediction Models for Hiring Employees with Jonathan Whistman
Episode 61
Wednesday, January 31, 2024 • Duration 40:54
Unlock the secrets to a future-proof hiring strategy with Jonathan Whistman, the mastermind behind PerceptionPredict.ai and WhoHire.com, who joins me on The Employment Experience Podcast with his game-changing insights on AI in recruitment. As we dissect the role of AI in crafting effective teams, Jonathan sheds light on the innovative use of predictive modeling which promises a more nuanced approach to employee selection.
Venture into the heart of pattern recognition and learn how AI is pinpointing the perfect candidates for any role, without the cloud of bias. We will reveal how a focus on core psychographics leads to fairer, more successful employment outcomes.
Whether you're an entrepreneur, a hiring manager, or simply curious about the future of AI in the workforce, this episode is packed with wisdom to guide your strategies and open your mind to the endless possibilities of AI-assisted hiring.
In this episode, you will hear:
AI and the future of hiring
AI and pattern recognition in hiring
Using AI in hiring processes and mitigating biases
060: What Business Owners Wish They Knew Before They Decide to Sell Their Business with Charlie Janes
Episode 60
Wednesday, January 17, 2024 • Duration 30:09
Navigating the path to a business exit can be as intricate as it is critical. In the latest episode of the Employment Experience Podcast, Karly Wannos teams up with Charlie Janes to deliver a masterclass on exit strategies, offering a lifeline to entrepreneurs on the brink of significant transitions. This episode is a must-listen for business owners plotting the coordinates for their graceful departure.
Did you know that only a fraction of companies find a buyer or grow beyond financial milestones? Learn how to develop a legacy business that thrives beyond the founder's touch, navigate the tricky waters of scaling, and why having an array of experts, like financial planners and exit planning specialists, is your ticket to a smooth transition.
A poorly executed business sale may result in a tangled aftermath. So consider a timeline before even putting the 'For Sale' sign up. Listen in as they unpack why you need a minimum of three to five years to shape your business into an attractive package, the importance of recasting financials to highlight profitability, and how different types of buyers affect your strategy.
But it's not just about the money – they highlight the human side of the deal, ensuring your team transitions just as smoothly as your bank account. This episode isn't just about getting out – it's about leaving a legacy that lasts.
In this episode, you will hear:
Challenges of selling a business
Exit strategies for businesses
Overlap among professions and collaborative strategies
Have you ever wondered what's the lifeblood of your company's internal legal framework? Let me share a piece of advice: never underestimate the power of a well-constructed employee handbook. On today's episode, we walk you through the ins and outs of these vital documents, exploring their role in fostering a culture of consistency and adherence to employment law. We dissect real-world court cases and the legal intricacies that can make or break your company's policies on vacation time and salary-based pay.
Now, crafting an employee handbook might seem straightforward – until you find yourself trapped by your own policies or worse, legal snares you never saw coming. We’ll help you navigate the risky waters of DIY handbooks and borrowed policies, revealing why these shortcuts can lead to long-term headaches. Through engaging stories and cautionary tales, you'll learn why personalizing your handbook with professional legal counsel isn't just smart – it's a business imperative. And trust me, a Google search won't cut it regarding the nuanced laws that vary by employee headcount and industry specifics.
058: How to Create A People-Centric Culture in the Workplace Where Both the Business and the Employees Thrive – with Chellie Phillips
Episode 58
Wednesday, December 20, 2023 • Duration 34:18
Step into the world of building extraordinary workplace culture with expert insights from Chellie Phillips, a culture maestro who promises to revolutionize your understanding of values and vision within the workplace. Get ready to uncover the potent mix of leadership, accountability, and employee uniqueness that fuels a thriving company culture. We're here to shift your perspective away from the traditional mission statement and into emotional connections and actions that truly define a company's culture.
But that's not all. We're tackling the interplay of personal and work brands and the power they hold in shaping your company's culture, reputation, and trust. Leaders, you will discover how your personal brand can magnetically attract the right employees and clients to your company.
We also spotlight the role of employees as brand advocates, giving you a fresh perspective on utilizing their personal brands to enhance customer relations and company reputation. We don't stop there. The podcast ends with a deep dive into the evolution of employee engagement and work-life balance in today's dynamic workplace. With younger generations placing a premium on flexibility and personal experiences, we discuss ways to cater to these values while maintaining productivity.
057: Biggest Challenges Facing Leaders and How to Make Sure You Aren’t a Dreaded Micromanager
Episode 57
Wednesday, December 6, 2023 • Duration 29:33
There is a pervasive narrative in today’s world about the importance of effective leadership. Leadership is not just about managing people, but also about fostering relationships, building trust, and navigating the complexities of our rapidly evolving society.
In today’s episode, leadership development expert, Summer Davies, joins us to explore the world of effective leadership. Summer delves into the nuances of contemporary leadership, exploring everything from empathy and emotional intelligence to the role of effective communication.
We also tackle the beast of micromanagement and its detrimental effects, underlining the importance of self-awareness and the art of inspiring the best in others. These foundational elements are imperative for aligning leadership styles with team needs, distinguishing between coaching and mentoring, and understanding the potential legal consequences of poor management. Discover the impact of manager training on employee retention, productivity, and workplace safety, and how effective leadership can cultivate a positive work environment.
056: Leading High Performing Executive Teams – with Kimberly Gerber
Episode 56
Wednesday, November 22, 2023 • Duration 35:44
Get ready to unlock the world of executive development and communication in the C-suite as we engage in a powerful conversation with Kimberly Gerber, a seasoned executive coach, and leadership development expert with extensive experience in the corporate world.
Kimberly has a unique ability to equip employees with developmental skills, enhancing their career trajectories and boosting retention rates within companies. Her expertise spans strategic advisement, executive coaching, and content leadership learning. She is well-versed in cultivating executive presence, mindset development, and effective communication strategies.
In today’s discussion, we discussed the need for coaching when someone transitions from a senior leadership role to a C-suite role. We tackle the challenge of rushing the hiring process and emphasize the importance of finding the right fit, a robust onboarding process, and the role of proactive training for success in new roles. Kimberly is a valuable resource for those interested in leadership development and communication within the corporate realm.
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We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.
We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
The copyright and intellectual property for The Employment Experience and this post are owned exclusively by Karly Wannos, LLC.