The DTC Insider – Details, episodes & analysis

Podcast details

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The DTC Insider

Brian Roisentul

Business

Frequency: 1 episode/7d. Total Eps: 134

Welcome to The DTC Insider podcast hosted by entrepreneur, digital marketer, and co-founder of BSR Digital, Brian Roisentul. On this podcast, you will find the best practices for building a successful DTC brand.

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Apple Podcasts

🇬🇧 Great Britain - marketing
27/05/2026
#49
🇨🇦 Canada - marketing
13/11/2025
#77

Spotify

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Shared links between episodes and podcasts

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https://www.bsrdigital.com/
321 shares
https://calendly.com/brianroisentul/discovery-call-30min
109 shares
https://hubs.ly/Q02mMhSG0
12 shares

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Score global : 43%

Publication history

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From Corporate Burnout to 8 Figures: The Story Behind Little Trouble

Season 5 · Episode 225

Friday, August 22, 2025 • Duration 48:45

In this episode of The DTC Insider podcast, Brian Roisentul chats with Dinah Chapman, founder of Little Trouble, a fast-growing kidswear brand that’s on track to hit 8 figures. Dinah shares how she built the company from her garage while juggling motherhood and a demanding corporate job, why she resisted shortcuts in customer service, and how she turned customer feedback into a growth engine.

Here's a glimpse of what you'll learn:

Moving abroad while running a U.S.-based business
Starting Little Trouble as a side hustle during corporate burnout
Knowing when a side hustle becomes a full-time business
Standing out in a crowded kids apparel market
Challenges across growth stages: 0–1M, 1–5M, and beyond
Operating with a tiny team while scaling big
The critical role of customer service and human connection
The pitfalls of over-obsessing about attribution vs. focusing on fundamentals
Leveraging customer insights and zero-party data for growth
What’s next: brand collaborations, wholesale, and product diversification

Find more episodes on ⁠⁠⁠⁠our website⁠⁠⁠⁠.

This episode is brought to you by ⁠⁠⁠⁠BSR Digital⁠⁠⁠⁠.

⁠⁠⁠⁠BSR Digital⁠⁠⁠⁠ helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing.

To learn more about BSR Digital, ⁠⁠⁠⁠visit their website⁠⁠⁠⁠ or book a call ⁠⁠⁠⁠here⁠⁠⁠⁠.

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From Garage to $400 Million: The Portland Leather Goods Story with Curtis Matsko

Season 5 · Episode 224

Friday, August 15, 2025 • Duration 45:42

In this episode of The DTC Insider podcast, Brian Roisentul sits down with Curtis Matsko, founder and CEO of Portland Leather Goods, to unpack how he grew his brand from a garage startup into a $400M+ e-commerce powerhouse.

Here's a glimpse of what you'll learn:

The origins of Portland Leather Goods and early growth
Authenticity and personal branding on LinkedIn
The mix of factors behind business success
Staying optimistic and leading with confidence
Evolving strategies to stay relevant in changing markets
Hiring and building a high-performing, like-minded team
Moving manufacturing to Mexico and its challenges
Measuring the right business and marketing metrics

- The importance of retention and efficiency in DTC
- Why struggling businesses often blame agencies unfairly

Find more episodes on ⁠⁠⁠our website⁠⁠⁠.

This episode is brought to you by ⁠⁠⁠BSR Digital⁠⁠⁠.

⁠⁠⁠BSR Digital⁠⁠⁠ helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing.

To learn more about BSR Digital, ⁠⁠⁠visit their website⁠⁠⁠ or book a call ⁠⁠⁠here⁠⁠⁠.

How To "Disnify" Your Customer Experience

Season 5 · Episode 215

Tuesday, June 17, 2025 • Duration 11:26

In this video, Brian Roisentul emphasizes the importance of creating unforgettable customer experiences rather than just focusing on conversions. He shares insights on how brands can transform mundane touchpoints into magical moments, engage customers through personalization and education, and implement innovative strategies for customer retention and feedback.

Here's a glimpse of what you'll learn:

Focus on creating unforgettable customer experiences, not just conversions
Map out all customer touchpoints to find areas for improvement
Surprise customers in unexpected ways to spark word-of-mouth

Educate customers on their purchases to increase usage and sales

Make small, thoughtful changes...no big budget required

This episode is brought to you by ⁠BSR Digital⁠.

⁠BSR Digital⁠ helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing.

To learn more about BSR Digital, ⁠visit their website⁠ or book a call ⁠here⁠.

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Last-Minute Checklist for Black Friday

Friday, November 24, 2023 • Duration 07:01

Today is the day. Black Friday is here! It's the day brands have been waiting the whole year. And since we know that today the attention of e-commerce brands and marketers will be all over the place, we'll just keep this one short & sweet with a last-minute Black Friday Checklist. In this episode...

Last-minute checklist for Black Friday

Sponsor for this episode... This episode is brought to you by BSR Digital. BSR Digital helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing. To learn more about BSR Digital, visit their website or book a call here.

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Countdown to Black Friday: E-Commerce News Flash

Friday, November 17, 2023 • Duration 22:16

Black Friday is only 1 week away! In this episode of The DTC Insider podcast, Florencia Kolyvakis and Brian Roisentul discuss the latest news in the e-commerce space and how brands can leverage them. In this episode...

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How to Leverage Paid Ads & Email Marketing in Q4

Friday, November 10, 2023 • Duration 18:09

We continue with the episode series on tips to make the most out of this commercial season. In this one, Florencia Kolyvakis and Brian Roisentul discuss tactical tips for brands to leverage paid ads and email marketing. In this episode...

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Getting Ready for Black Friday

Friday, November 3, 2023 • Duration 35:16

How To Capture More Email Addresses For Black Friday

Friday, October 27, 2023 • Duration 41:51

From Startup to Shark Tank in Only 1 Year

Friday, October 20, 2023 • Duration 50:52

Leveraging Multiple Online & Offline Channels to Grow a Lingerie Brand

Friday, October 13, 2023 • Duration 27:06

The DTC Insider – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

The DTC Insider – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other20

LinkedIn1

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other20

LinkedIn1