The Conversational AI Podcast – Details, episodes & analysis

Podcast details

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The Conversational AI Podcast

Conversational AI Podcast

Business

Frequency: 1 episode/23d. Total Eps: 16

A podcast tracking news and insights from across the Conversational AI marketplace and a sister publication to the main Conversational AI News website.

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Apple Podcasts

🇨🇦 Canada - management
14/08/2025
#86
🇬🇧 Great Britain - management
31/07/2025
#94
🇨🇦 Canada - management
22/07/2025
#75
🇬🇧 Great Britain - management
13/07/2025
#82
🇬🇧 Great Britain - management
03/11/2024
#75

Spotify

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Shared links between episodes and podcasts

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https://www.linkedin.com/in/neil-marley/
2 shares
https://www.linkedin.com/in/tom-sherwood1/
2 shares
https://www.linkedin.com/in/forddj
2 shares

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RSS feed quality

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Score global : 52%

Publication history

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Episode 8: Darren Ford from The CAI Company

Season 1 · Episode 8

Wednesday, October 30, 2024 • Duration 32:39

In today's episode, we're meeting ⁠Darren Ford⁠, the Founder and Director of ⁠The CAI Company⁠.

Darren and his team are amongst the most experienced Conversational AI experts around, having driven the strategies and implementations for some of the largest players around.

Our discussion is wide-ranging. We start first with Darren's background and the origin story of ⁠The CAI Company⁠. Then we get into some key use cases, he talks about how consumer acceptance is really changing (for the positive) and he highlights some of the key requirements for any successful implementation -- namely, executive sponsorship and commitment, data-led decision making and the importance of talent development.

Reach out to Darren ⁠at his company website⁠ or ⁠via his LinkedIn Profile⁠.

Chapters

00:00 Introduction to Conversational AI and CAI Company
02:47 Darren's Background and the Origin of CAI Company
04:10 Use Cases and Growth of Conversational AI
10:08 Consumer Acceptance and Chatbot Horror Stories
12:30 Generative AI and Executive Awareness
15:48 Talent Development in Conversational AI
18:44 Ethics in Conversational AI
20:59 Internal vs External Chatbots
23:46 Key Considerations for Executives in Conversational AI

Keywords

Conversational AI, CAI Company, chatbot, generative AI, voice technology, user experience, ethics, talent development, executive awareness, use cases

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Episode 1: Sam Oliver, Founder of OpenFi

Season 1 · Episode 1

Wednesday, August 14, 2024 • Duration 36:51

I'm delighted to bring you our very first podcast interview with Sam Oliver, Founder of OpenFi, the team behind the fantastic Conversational AI product, SalesTalk AI.

This episode builds on the interview I did with Sam a few weeks ago on Conversational AI News. I had such great feedback that I decided to ask him back for today's show.

I ask Sam to give us an overview of OpenFi, tell us more about how SalesTalk AI works.

I also asked him for his observations on what he's seeing in the marketplace, particularly from the point of view of the Financial Services sector clients they're working with right now.

Finally I asked him who he admires in the market -- and his quick-as-a-flash answer: Chatbase. Check them out!

You can find out more about OpenFi at www.openfi.tech.

Takeaways

Conversational AI can automate the process of qualifying leads and booking appointments, as well as reengaging with existing clients.
SalesTalk AI is particularly beneficial for industries with high-value products or services and a large volume of leads, such as mortgages, insurance, healthcare, and car sales.
Security and compliance considerations, such as GDPR compliance and hallucination risk, should be addressed when implementing AI in sales and marketing.
Integrating conversational AI with existing CRM systems can enhance the customer experience and improve conversion rates.
Chatbase is a third-party tool Sam highlighted for leveraging Conversational AI with your own data on your website.

Episode 00: The first episode is here!

Season 1 · Episode 1

Thursday, August 8, 2024 • Duration 05:47

Hello and welcome to the Conversational AI Podcast. This is episode zero where I'm introducing things. This is also a sister publication to Conversational AI News. You can also find me on LinkedIn.

Summary

This is the first episode of the Conversational AI Podcast, where the host, Ewan, introduces the purpose of the podcast and his background in the conversational AI marketplace. He discusses his experience as a buyer and champion of conversational AI tools in the financial services industry. The podcast aims to provide insights and interviews with executives and experts in the conversational AI space. Ewan also mentions that he offers consultancy services and plans to organize events related to conversational AI.

Sound Bites

"This is the first one."
"I've been the one saying come on we should definitely do this."
"Conversational AI News, what I'm doing there is documenting what I see happening in the marketplace for my colleagues."

Takeaways

The Conversational AI podcast is a platform to track the developments and maturity in the conversational AI marketplace.
Ewan has practical experience as a buyer and champion of conversational AI tools in the financial services industry.
The podcast will feature interviews and commentary from executives and experts in the conversational AI space.
Ewan offers consultancy services to help with implementations and go-to-market strategies for both deployers and vendors of conversational AI.
Ewan will also organize events related to conversational AI - standby for more details!

Keywords

Conversational AI, podcast, Ewan, marketplace, financial services, buyer, champion, tools, insights, interviews, executives, experts, consultancy, events

The Conversational AI Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

The Conversational AI Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other23

LinkedIn12

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other23

LinkedIn12