The Chief Psychology Officer – Details, episodes & analysis
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The Chief Psychology Officer
Dr Amanda Potter CPsychol
Frequency: 1 episode/16d. Total Eps: 80

Exploring the topics of workplace psychology and conscious leadership. Amanda is an award-winning Chartered Psychologist, with vast amounts of experience in talent strategy, resilience, facilitation, development and executive coaching. A Fellow of the Association for Business Psychology and an Associate Fellow of the Division of Occupational Psychology within the British Psychological Society (BPS), Amanda is also a Chartered Scientist. Amanda is a founder CEO of Zircon and is an expert in leadership in crisis, resilience and has led a number of research papers on the subject; most recently Psychological Safety in 2022 and Resilience and Decision-making in 2020. With over 20 years’ experience on aligning businesses’ talent strategy with their organizational strategy and objectives, Amanda has had a significant impact on the talent and HR strategies of many global organizations, and on the lives of many significant and prominent leaders in industry. Dr Amanda Potter can be contacted on LinkedIn: linkedin.com/in/amandapotterzircon www.theCPO.co.uk
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Ep63 Transform Your Emotional Well-Being Through Breathing Techniques
Season 3 · Episode 63
lundi 19 août 2024 • Duration 40:20
Unlock the secrets to enhancing your emotional well-being through the transformative power of breathing techniques in this enlightening episode. Dr Amanda Potter and Kristian Lees-Bell are joined by Jessica Livingstone, a seasoned yoga and meditation teacher, who takes us on her journey from the high-stress corporate world to founding a thriving yoga and wellness studio. Jessica shares profound insights into how breathing techniques in yoga can significantly impact our emotional health and balance, drawing from both historical and modern influences. She explains how incorporating breath awareness into our daily routines can lead to greater relaxation and a more balanced life.
Delve into the world of coherent breathing, where synchronizing your breath can harmonize your body’s systems and promote a state of calm and clarity. Jessica introduces us to Yoga Nidra, a form of active meditation that helps even the busiest minds find peace. Listen to Kristian and Amanda’s reflections on their experiences with coherent breathing, and discover how it can serve as a rejuvenating midday reset. This episode explores practical applications of these techniques, emphasizing their potential to enhance both physical relaxation and mental clarity in everyday situations.
We also discuss the importance of practicing presence through mindful breathing techniques to combat the autopilot mode of living. Learn about various methods, such as alternate nostril breathing and box breathing, and their specific health benefits. Jessica shares practical tips on how to seamlessly integrate these techniques into your daily life. As we wrap up, we express our heartfelt gratitude to Jessica for her invaluable insights and thank our dedicated listeners for their continued support. Stay tuned for more exciting episodes aimed at enhancing your wellness journey!
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep62 Enhancing Innovation Through Psychological Safety
Season 3 · Episode 62
lundi 29 juillet 2024 • Duration 38:08
Unlock the secrets to fostering a culture of innovation and psychological safety within your organization. Join Dr Amanda Potter and Caitlin Cooper for a thought-provoking conversation, where they uncover the link between psychological safety and innovation, explore the neuroscience behind daydreaming and discuss what helps and hinders innovation and creativity.
Learn how to redefine innovation beyond just generating new ideas, incorporating continuous improvement and discover the power of resilience and reduced anxiety in welcoming novel ideas and breakthroughs. Delve into practical strategies to encourage risk-taking and curiosity, and understand the crucial difference between creativity and innovation.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep53 The neuroscience of sunk cost: why do we throw good money after bad
Season 3 · Episode 53
lundi 22 janvier 2024 • Duration 26:40
With January being the month of tightening our financial belts we are looking at the concept of sunk cost and why we submit to the bias of sunk cost and throw good money after bad? The sunk cost fallacy is a cognitive bias that occurs when people continue to invest in a decision or project based on the resources (time, money, or effort) they have already put into it, despite the evidence suggesting that these investments are no longer rational or beneficial. Why do we do this and how can we stop? Our neuroscience research has the answers.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: [email protected].
Timestamps
Sunk Costs
· 00:00 – Introduction to Sunk Costs
· 01:11 – There’s a moment when this should stop…
· 02:12 – I paid for it; I’m eating it!
· 03:31 – Bad investments
· 04:10 – Confounding Crypto
· 05:05 – Why did I waste my time with Heroes?
· 06:27 – Something will turn around for sure…
I made some mistakes…
· 07:19 – Saving face over money
· 08:03 – Just stop investing in this.
· 09:12 – Neuroscience!
· 09:43 – Looking back in regret
· 10:46 – Reality is a bit blurry
· 11:44 – A rewarding prospect
· 13:03 – It’s too painful to leave it all…
Past blues
· 14:08 – Emotions are running high
· 14:45 – You’re an addict.
· 16:12 – We miss you Matt…
· 16:49 – Cognitive Dissonance
· 17:57 – Don’t dwell on the past too much
· 19:08 – Egomania
The Body Pit
· 20:26 – The hardest part… is letting go
· 22:03 – This is going to hurt
· 23:10 – Functional Stupidity revisited
· 23:45 – Moving on
· 25:18 – Keeping an eye on the future
· 25:46 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep52 Trust & Psychological Safety
Season 3 · Episode 52
lundi 8 janvier 2024 • Duration 40:29
Trust is the foundation to Psychological Safety, and Psychologically Safe teams are more likely to speak up challenge and ask questions, thus creating more innovative solutions and improving team performance. Does this mean therefore that trust is the foundation of team performance? In this episode of The Chief Psychology Officer we look at the importance of trust at work, and what teams can do to improve the levels of trust at work.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: [email protected].
Timestamps
Trust & Psychological Safety
· 00:00 – Introduction to Trust & Psychological Safety
· 01:03 – For 5 letters, it is a broad topic…
· 02:01 – Black, white or gray?
· 03:02 – I trust you, to be late
· 04:30 – 3 minutes is a learning tool
Trust in me
· 05:19 – What does Cognitive trust look like?
· 06:38 – A total trust of the heart!
· 07:20 – The best of both
· 08:12 – I don’t want to spook the markets, or people for that matter.
· 10:37 – It’s about connection
· 11:44 – We create our own image
· 13:01 – Hotels won’t miss what we take
Slowly and surely your senses…
· 13:55 – Predictability
· 15:06 – Oxytocin; let there be lov- sorry, trust
· 17:18 – A mother knows…
· 18:16 – The part of the brain that makes you… you.
· 20:00 – Trigger happy trust
· 21:00 – Switch yourself on; people will trust you more
· 22:17 – If you say gullible really slowly, it sounds like chicken
· 24:19 – Trust in the workplace
· 27:02 – Trust is global, it’s just different types where you go
· 28:47 – Respect cultures!
Shut your eyes, and trust in me.
· 29:58 – One eye where you are, another where you want to go
· 30:44 – 評判
· 32:20 – Following the leader
· 33:34 – Neurodiversity preview
· 35:52 – Goodbye Mr. Chep
· 37:27 – Applying the Trust Equation
· 38:29 – Final thoughts?
· 39:15 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep51 Happy Christmas 2023
Season 2 · Episode 51
mercredi 20 décembre 2023 • Duration 27:29
Get ready for a festive and light hearted episode of the Chief Psychology Officer Dr Amanda Potter becomes the host, interviewing Senior Consultant Kristian Lee-Bell and Business Psychologist Caitlin Cooper, sharing heartwarming tales of the best advice and the worst gifts they have ever received. 'Tis the season for a podcast that unwraps the magic of holiday generosity, laughter, and science behind the joy of giving. But that is not all, they also take time to discuss the psychology of gift-giving, or the neuroscience behind those thoughtful presents? This podcast episode unwraps the answers as we delve into the intricacies of why we give and how our brains respond to gratitude.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: [email protected].
Timestamps
Happy Christmas 2023
· 00:00 – Hang on a minute; who’s hosting?
· 00:52 – Introducing; Caitlin Cooper
· 01:39 – Introducing; Kristian Lees-Bell
Big trouble in Little Asia…
· 02:32 – If you knew me well…
· 03:14 – SWEETCORN WITH A ROAST?!!!
· 04:01 – Lessons in Asia
· 04:48 – KFC and Beer; you can’t ask for anything better
· 06:00 – Memories of a Geisha
· 07:05 – You must be joking?
· 08:53 – You’re only as good as you feel
· 09:37 – Penny, this one’s for you…
Beware of yourself baring gifts
· 10:28 – Crocs are the way forward
· 11:41 – Mmm… Cheese and Bacon rolls
· 13:07 – Sweetcorn at Christmas is weird
· 14:24 – The wrapping, is the gift
· 15:46 – Socks and pants come to you with age
· 17:03 – Leave myself till last
· 18:34 – Sometimes a card says more than a gift…
The rest is poetry
· 19:50 – Poet’s corner
· 21:02 – Enough fish, to build a curtain rail?
· 22:01 – Check out my new grills!
· 23:08 – Pot (no kettle) Black
· 24:27 – It wouldn’t be a podcast without Neuroscience
· 25:34 – Amanda Potter, this is your birthday:
· 26:17 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep50 The Value of Diversity in Decision Making
Season 2 · Episode 50
lundi 4 décembre 2023 • Duration 37:58
The ability for senior leaders and C-Suite leaders to make decisions has been reported to be the single most important characteristic of success for those leaders. As a result, for the past 20 years the Zircon Psychologists have been researching decision making behaviours to understand how leaders make decisions and how leaders, teams and businesses can capitalise on the cognitive diversity of the team to be more innovative, efficient and decisive. In this episode Caitlin Cooper interviews Dr Amanda Potter to understand this research and draws out the topics of resilience, psychological safety, bias and belief when discussing decisiveness in leaders.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact [email protected]
Timestamps
The Value of Diversity in Decision Making
· 00:00 – Introduction to Decision Making
· 01:04 – I definitely like Italian food.
· 01:45 – Don’t leave work without making a decision…
· 02:53 – The 90’s were pretty wild
· 04:09 – Leaders know what they want
· 05:08 – Cognitive Diversity revisited
· 06:30 – Right or wrong are just words; what matters is what you do.
I just can’t decide!
· 07:47 – We have form
· 08:28 – The seeds of our work
· 09:53 – The 10 commandments (of decision making)
· 11:31 – It really depends…
· 12:09 – Showing real style
· 13:03 – Personal reference
· 14:52 – Thinking first, deciding later
· 16:26 – Belief Scale
Sorry what was that again?
· 17:07 – What can teams do to better their decision making?
· 19:50 – Learning from failure and recognising our flaws
· 21:26 – It’s a cultural thing…
· 23:38 – Psychological Safety revisited
· 24:19 – I’m a bit biased, but my decision to include this is final!
· 25:37 – Fundamental Attribution Error
· 26:41 – The effect of Diversity
· 28:22 – Reverse mentorship: the rise of the Shadow Boards
Solidification
· 29:56 – Neuroscience!
· 31:58 – You’re not delaying on purpose, are you?
· 33:38 – A bit of fresh air helps clear the head
· 34:49 – Let them eat… chicken & bananas?...
· 35:51 – The Mozart effect
· 36:24 – I’ve made my decision.
· 36:55 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep49 Neuroscience of Burnout
Season 2 · Episode 49
lundi 20 novembre 2023 • Duration 32:47
What does neuroscience say about burnout? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter build on the neuroscience of resilience podcast and discuss the physiological and neurological reaction to stress, the emotions we feel as a result and the risk of burnout. This podcast explains the chemical response to burnout and starts to outline some actions you can take to reduce the risk of burning out and remain stronger in prolonged or acute stress situations.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact [email protected]
Timestamps
Neuroscience of Burnout
· 00:00 – Introduction to the Neuroscience of Burnout
· 01:13 – Tell the story you know…
· 02:01 – Atkins Neuroscience, not the diet
· 03:22 – You are what you eat
· 04:04 – Dopamine; its on the list.
· 05:10 – Serotonin; the superglue to Dopamine’s sticky tape
The Persistence of Memory
· 06:05 – What is Burnout?
· 06:58 – I think you ought to know, I’m feeling very depressed…
· 08:04 – I’m too tired to write something witty here, also my head hurts
· 09:08 – GPP (Genuine People Personalities)
· 10:06 – I’m feeling no connection here
· 11:00 – What was I doing again?
In my mind’s eye…
· 13:27 – Burnout in the workplace
· 14:09 – The 12 Steps (not by the AA)
· 15:16 – It affects us all; own it!
· 17:42 – Perhaps it’s an age thing…
· 18:20 – It’s your personality
· 19:28 – The Brain’s HPA and feeding yourself cortisol
· 21:19 – This is stressful!
· 22:35 – Solipsistic this isn’t it?...
Burnout is much more than skin deep.
· 23:25 – The process
· 26:10 – You’re overthinking the little details
· 27:35 – Try to be nice, but always be kind
· 28:23 – What does your therapist say?
· 29:40 – Let set some boundaries here:
· 31:25 – Please share
· 32:16 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep48 Neuroscience of Resilience
Season 2 · Episode 48
lundi 6 novembre 2023 • Duration 40:25
What does neuroscience say about how you can cope effectively with stress and improve your resilience? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter discuss the physiological and neurological reaction to stress, and the emotions we feel as a result. This podcast explains the chemical response to stress and starts to outline some actions you can take to train yourself to calm the stress response and feel happier and stronger in times of difficulty.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact [email protected]
Timestamps
Neuroscience of Resilience
· 00:00 – Introduction to the Neuroscience of Resilience
· 01:43 – Each step is as individual as a snowflake
· 03:07 – The states of play
· 03:43 – ARE YOU GETTING STRESSED?!
· 04:28 – One more thing the 70’s gave us
· 05:30 – Acute or Prolonged?
· 06:29 – Creeping on the come up…
· 07:04 – Resilience is self-care
The large thing between your ears
· 07:57 – You’re only as stressed as you feel
· 10:01 – Brains!
· 11:23 – Neuroplasticity revisited
· 12:46 – It’s all about healing
· 13:50 – This is all sounding a little risky…
· 15:08 – Lay all of your trust in 2 paleolithic lumps of grey matter
· 16:17 – Stress => growth
· 16:57 – The worrier
Cortex praefrontalis
· 17:45 – The part that makes you… you
· 18:42 – You’re built different when you’re younger
· 19:59 – Chemistry; the study of change
· 21:14 – Keep the roid rage under control
· 22:12 – Sympathetic vs Parasympathetic
· 23:27 – My mate Teri told me…
· 24:04 – Talk positively
· 25:05 – (Refer back to Podcast No.45)
C13H16N2O2
· 25:54 – Dopamine and Serotonin
· 28:33 – Let there be love!
· 29:27 – Laughter is the best medicine
· 30:00 – The Science of Sleep (not the movie)
· 31:19 – It’s like being in a spa…
· 32:54 – Mind altering chemicals
· 33:35 – It’s taken me a while to say this… but I feel like an imposter!
· 35:12 – A Dose of tips
· 37:56 – Just one more thing…
· 39:04 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep47 The Psychology of Belonging at Work
Season 2 · Episode 47
lundi 23 octobre 2023 • Duration 30:49
Most employees need to feel like they belong to the team in which they work in order to be fully motivated and engaged. Belonging is the feeling of being accepted and respected in a team or organisation and is created by having inclusive work environments. When we belong we feel connected to colleagues, there is the right work life balance, and our values are lived at at work.
The feeling of belonging in a workplace is more important than we would think. In fact research has shown that the extent to which we belong significantly contributes to improving our productivity and morale within a team or organisation. In this episode, Senior Psychologist Caitlin Cooper and Dr Amanda Potter the Chief Psychology Officer explore the concept of belonging and how organisations and teams can improve the feeling of belonging for each of the people in their team.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact [email protected]
Timestamps
Psychology of Belonging
· 00:00 – Introduction to Belonging
· 00:33 – Oh My God! We didn’t kill Kenny!
· 01:13 – If I don’t fit, I must quit.
· 02:25 – The impact of COVID-19
· 03:18 – I’m the architect of my life
· 04:14 – Self-reflection
· 05:29 – Who’s right and who’s wrong?
· 07:11 – Inclusion is not an illusion
“I just space out” – Peter Gibbons
· 08:10 – I feel we have a connection here…
· 10:00 – Trust
· 10:57 – It’s my red stapler
· 12:02 – Can I go on the slide please?
· 12:54 – What does Belonging actually mean?
· 13:13 – The 5 drivers
· 14:36 – Don’t worry; this is a safe, necessary space
· 15:39 – In order to share heart-to-hearts, you need a heart to begin with…
Respecting boundaries
· 16:38 – The signs are in body language
· 17:50 – This reminds of this person I know…
· 19:11 – Territorial disputes
· 21:34 – Resilience and Psychological Safety revisited
· 22:22 – Belonging or Loyalty?
· 23:15 – Look, Listen, Lead & Learn
· 24:37 – $8 Billion?!!!
With open arms…
· 25:32 – Accept and Respect
· 26:10 – Don’t go breaking my heart
· 27:02 – The biological benefits
· 28:51 – In summary…
29:58 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]
Ep46 Creating your Elevator Pitch
Season 2 · Episode 46
lundi 9 octobre 2023 • Duration 26:02
What would you say about yourself if introduced to a new potential employer or client for the first time? What would be the most important things you would like to share about yourself? In this episode of the CPO we look at Elevator Pitches, are they useful, how do we prepare one and what is important to share?
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Strengths questionnaire mentioned in this podcast please contact the BeTalent team via email: [email protected].
Timestamps
Creating your Elevator Pitch
· 00:00 – Introduction to the Elevator Pitch
· 01:04 – It feels like the first time…
· 01:53 – 30-60 seconds to sell yourself
· 02:21 – Crosby or Otis?
· 03:32 – A ride on the gauche train
· 04:00 – (not) the key to success
· 04:52 – Filling the void, not touching it
· 05:38 – A Proustian moment
Molding the clay
· 06:07 – Anytime, anywhere!
· 08:06 – I have no time for this…
· 09:09 – Great for products, not for people
· 10:01 – The mark of a true warrior, is humility
· 11:04 – Help me, to help you!
· 11:52 – Let’s set the scene…
· 12:34 – What is your role?
· 13:15 – What is the problem you’re solving?
· 13:46 – What’s the solution?
· 14:12 – What’s next?
Practice makes perfect
· 14:48 – Great, now let’s go again!
· 16:12 – The Amanda Potter Story
· 17:10 – A big difference…
· 18:28 – The clock is ticking…
· 19:44 – Contextualizing
· 21:00 – One more time
· 22:51 – In summary…
· 23:42 – Energize!
· 24:11 – It’s not just what you say; it’s how you say it.
· 24:58 – Feedback
· 25:15 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: [email protected]