The Business of Healthcare Consulting with Tara Humphrey – Details, episodes & analysis

In this week's podcast, I work through the often-thorny topic of recruitment and onboarding, and, at the opposite end of the spectrum, outline my approach when a hire is just not working out and facing down the challenge of letting staff go.  

You'll hear all about: 

• How promotion of strong content and a creative approach to recruitment can pay off for both recruiters and applicants 

• Why going with your gut instinct is key (hint: don't ignore those red flags!) 

• Why I believe oversharing on information and expectation levels, right from the very beginning, is key to matching the needs of the business with your hire (because the former should always come first)  

• How to fire effectively and manage an exit in the best way possible 

• Why hiring slow and firing fast is a mantra I am now firmly subscribed to. 

 

I also offer some simple tips on: 

• Making sure you stand out to potential employees in an incredibly competitive market 

• Putting together a polished, supportive, and professional onboarding process 

• Considering how accessible you need to be as a recruiter, and once your hire is in post 

• Embedding performance management from day one, giving your new joiner the best possible opportunity to flourish in their role 

 

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

Join Tara on a personal journey through a typically busy and dynamic week in her life as a healthcare consultant, as she balances the demands of work alongside her family commitments.

In this podcast, Tara covers:

• The intricacies of planning, problem-solving, and prioritisation that keeps THC Primary Care thriving; including the Sunday routine that helps Tara prepare for the week of work ahead.
• Tackling unexpected hiccups throughout the week and how to deal with these, particularly when you're working away from the office.
• Her preparations for the second annual PCN Plus Live conference in Nottingham – and later in the week, a collaborative session with a Lincolnshire-based primary care network.
• Why clear communication, meaningful interactions and organised teamwork is vital to driving organisational success.
• Her dedication to setting boundaries when it comes to managing workload and mapping team roles and responsibilities, and the importance of trusting your instincts when recruiting.
• How to ensure a hybrid working model can be successful; whilst blending in-person and virtual collaboration to maintain a high-performing team aligned in values and standards.
• Podcasting; Tara's own approach and her key takeaways following a discussion on podcasting and overarching business strategies with fellow primary care consultant Rachel Morris.

Mentions in this episode:

Business of Healthcare ep #230 Diary of a Managing Director

Business of Healthcare ep #258 Behind the Business

PCN Members' Club - click to join us today

Phin Robinson at Pure Physiotherapy - find out more about how they can support your PCN

Amy Porterfield's podcast

Ollie Marchon's Without Limits podcast 

Relentless: From Good to Great to Unstoppable by Tim S Grover

Rachel Morris' You Are Not A Frog podcast

The General Practice podcast with Ben Gowland

eGPlearning YouTube channel

Peloton app

Slumber app

Calm app

Ten Percent Happier

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

In this episode, I wanted to do a little bit of a re-introduction as we have new listeners, which is absolutely fab, and I also wanted to say thank you to our regular listeners, we love that you come back each week and spend your time listening to our Podcast.  

I discuss why not to say no because you are scared, I wanted to give you a real life example of how I let my imposter syndrome get in the way. I'm sure this has happened to many of us out there! 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

I am just following my passions, saying yes to the opportunities that interest me, taken a few risks, investing in myself and to a degree, I'm happy to make a bunch of mistakes along the way.

I think that's how you design your career is unique to you.

If you have the desire to do something different, a create a side hustle, or take on a project that maybe pushes you outside of your comfort zone or even change your job entirely, maybe this year is the year to do this.

You do not have to be one thing or do the same thing you have always done, but it's up to you and down to you to create opportunities. I believe, in order to make this happen, you need to be a bit braver and give yourself the permission to try something different, knowing that the worse thing that could happen is you would be to simply fail.

It's OK to try something and it not work. It can be emotionally painful, time-consuming and financially costly BUT lol…. Don't let that put you off. Be smart and take steps that will help you to minimise the risks.

I absolutely love the career I am building, and I feel both content and excited to do more and try more.

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

We take you behind the scenes and share our approach to creating content.   At THC Primary Care, we produce A weekly podcast, blog, newsletter and daily social media content. We have produced over 250 blogs and 340 podcasts, so we are pretty experienced and pretty consistent.   This business would not be where it is today without us continually putting ourselves out there. In this podcast, Tara highlights:

• The various ways you can create content
• The importance of using the data to help you understand what works and what doesn't
• The importance of taking time to study the platform
• Encourage you to keep your guest appearances to build your digital portfolio
• Check out our Featured In page mentioned in the podcast

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

What to do when your project is failing 

In this episode I am talking about what to do when your project is failing. It is really important to share the highs and lows, this is how we grow as leaders. 

 

This week on the Business of Healthcare Consulting

• Red Flags in a Project 
• Trust your instincts & highlight the risks 
• Taking Radical Responsibility 
• Allowing more time than you think you will need 
• Keep communicating your vision for the project 
• Get out of your own way 
• Speaking up 
• Come with solutions 

 

Mentions in the episode 

Blog – What to do when your project is failing 

The Four Agreements Book 

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

I am discussing how to build legitimacy and enhance your creditability.

Having a boundary spanning role and building legitimacy go hand in hand.  It can feel like you are constantly trying to build legitimacy and when you join a new organisation – you have to start from scratch and you have to show who you are and share your values. 

Other people can build your legitimacy by word of mouth testimonial / referral and this is really important, but you still have to live up to this expectation.  Do this by trying to get to know people, make it personal and make it not all about you but showcase your experience. 

Points that are discussed 

• Offer your help with no expectation 
• Quietly putting out fires in the background that other people don't know that is there. 
• See the light at the end of the tunnel 
• It's hard but so rewarding 
• Reflect on those little successes

The most practical piece of advice I can offer is, be visible do what you say you are going to do and make the time to genuinely get to know people and be yourself. 

Book mentioned in this episode 

Systems Convening 

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

Ever wondered how you can turn a series of diverse job experiences into a thriving healthcare consulting business?

This week, Tara shares her personal journey, recounting the thrill and challenges of negotiating her first clients, how word of mouth was crucial in securing opportunities, and the importance of patience and hard work in building a client pipeline.

Here are Tara's key takeaways for this week:

• Mindset is key in running a business.
• Visualisation and manifestation can be powerful tools.
• Making choices that align with desired outcomes can lead to positive shifts in business.
• Self-awareness and honest evaluation of leadership skills are important for personal growth.
• Building a supportive network and choosing people carefully for support can be beneficial.
• It's okay to not always have a positive mindset and to seek support when needed.
• Financial literacy is essential for running a successful business.
• Don't be afraid to try new things and accept that not everything will be successful.

Visit The Business of Healthcare Consulting - https://www.thebusinessofhealthcareconsulting.co.uk/

To find out more about THC  https://www.thcprimarycare.co.uk/about-us

To visit the blog at THC https://www.thcprimarycare.co.uk/blog

For more information on Pure Physiotherapy and how they can help support your PCN click here  

To download our checklist - please click here

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

Tara returns to discuss the strategic tools to transform your healthcare leadership. Dive into practical frameworks like SWOT analysis, mind mapping, fishbone diagrams, and the RACI framework. These tools are pivotal for better decision-making, risk management, and enhanced communication within your organisation.

Key Takeaways:

• Master the SWOT analysis for strategic planning and risk management.
• Use mind mapping to organise and visualise information.
• Implement fishbone diagrams for root cause analysis and service redesign.
• Apply the RACI framework to clarify roles and responsibilities in project management.

This episode is a treasure trove of practical strategies to help you lead more effectively in the ever-evolving landscape of healthcare.

 

Episode Mentions

LinkedIn Post on mind mapping 

Building a second brain book

Fish Bone Graphic

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/

 

Tara returns to discuss the importance of considering outside help from consultants for healthcare leaders facing challenges.   Tara provides a list of important questions for leaders to reflect on and determine if they would benefit from external support..  

Tara's key takeaways:

• Consider hiring a consultant if you consistently miss targets, have the same recurring issues, lack clarity on strategy, or face staffing and morale problems.
• Be ready and committed to investing time and resources to improve the situation before seeking outside help.
• Think about the potential impact of resolving the issue and consider if it can be resolved internally or if outside help is needed.
• When looking for a consultant, seek referrals from trusted sources and prioritise expertise and experience over cost.
• Consultants should deliver on the agreed scope of work and stay focused on the brief.

Episode 1 & 2 - download here

The book - The Five dysfunctions of a team

Questions asked in the episode;

• Are you collectively ready and commited to invest in the time and resources to improve the situation?
• What is the cost of doing nothing and everything remaining the same?
• What could things look like if they were different? and if the situation improved, what would be the impact if things got better?
• Do you truly think that the issues can be resolved internally?
• If not, who might this person/team be?

Facilitation offered at THC Primary Care

 

About Tara Humphrey and The business of Healthcare Consulting:

With nearly a decade of experience in healthcare consultancy, Tara Humphrey, founder of THC Primary Care, has successfully supported over 200 Primary Care Networks across England. Now, Tara is here to help you take your healthcare consultancy to the next level.

Whether you're in the early stages of building your consultancy or you're looking to expand and secure more clients, Tara offers practical guidance, proven tools, and actionable insights to boost your confidence and grow your business in a way that aligns with your values and goals.

Ready to level up your consultancy?

Visit www.thebusinessofhealthcareconsulting.co.uk for more information and to start your journey today.

Follow Tara on Linkedin https://www.linkedin.com/in/tarahumphreythc/