The Business of AI – Details, episodes & analysis

In this episode, Tim welcomes Fiona Young, founder of Carve AI, to explore how executive assistants are becoming strategic enablers in the AI era. With Carve’s mission to empower the world’s top EAs through hands-on, practical AI training, Fiona shares how her learners are not only improving productivity but stepping into broader, more influential roles across organisations.

Drawing on years of foresight and deep practitioner experience, Fiona discusses the transformation of the EA function from traditional support roles to strategic operations, internal communications, and even chief-of-staff-style responsibilities. She and Tim explore how AI is unlocking new capacity, building organisational coherence, and enabling EAs to lead change at the heart of the enterprise.

With passion, practical insight, and a forward-looking view of the workplace, Fiona offers an inspiring roadmap for how learning, trust, and capability building can drive meaningful adoption and elevate the people best placed to lead it.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Tim welcomes Joe and Krantik, co-founders of Lumo, to explore how organisations can transition successfully into the AI era. Drawing on over 15 years of transformation expertise, they discuss the critical elements beyond the tech, why clarity of purpose, data readiness, architecture, operating models, and workforce enablement are vital to avoid “AI for the sake of AI.” Lumo's experience, spanning sectors like healthcare, retail, and media reveals the importance of strategic alignment, organisational readiness, and people-first design. They also touch on upcoming shifts including AI agents and the increasing clarity around governance and trust, which they believe will unlock broader adoption. With deep insights, humility, and practical advice, Joe and Krantik offer a grounded roadmap for companies navigating the complexities of real-world AI transformation.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

🎧 Why AI Talent Is the #1 Growth Challenge for Businesses (and How to Solve It)

AI tools are evolving fast—but if your company can’t hire or retain the right talent, you’re already falling behind. In this episode, we speak with Chris Morrow, founder of specialist AI recruitment firm DigiTalent, about how businesses can compete globally for top AI professionals and what’s holding many back.

You’ll learn:

• Why the real AI bottleneck is people, not tech
• What roles companies are hiring for (AI engineers, ML ops, data architects, and more)
• How to position your business to attract top-tier talent without Silicon Valley budgets
• Why AI adoption is a cultural and organisational transformation, not just a tech upgrade
• What the UK needs to do to become a global AI leader and how to fix the talent pipeline

Chris also shares what companies must do to build trust, stay competitive, and create inclusive, high-performing teams in today’s global AI race.

Whether you're hiring, scaling, or just starting to implement AI, this episode offers grounded, strategic advice from the front lines of AI business growth.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Neil Coleman, Design Director at Nile, shares how his team helps organisations navigate AI transformation through a human-centred lens. With roots in UX and service design, Nile has spent nearly 20 years understanding how people interact with evolving technology, from the rise of smartphones to the adoption of AI. Neil explains how they now use data-driven methodologies to prioritise AI opportunities, while deeply considering employee and customer experiences. From wealth management to marketing compliance, Nile’s work ensures that AI doesn’t just speed things up, it enhances trust, usability, and purpose. Neil warns against focusing too much on tools like LLMs without defining clear outcomes and shares why trust, organisational culture, and human intuition remain critical for adoption. Looking ahead, he sees AI agents, organisational values, and employee orchestration of AI as key forces shaping the future. A powerful conversation for anyone building AI-native strategies responsibly.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Tom and Nadine from Passion Lab reveal how their AI R&D lab tackles unsolved and complex problems across sectors, from creative industries to structural engineering. They discuss helping businesses adopt AI through audits, data readiness assessments, and bespoke tool development. Nadine shares how Passion Lab uses AI to detect emerging music trends, improve semantic search, and enhance recommendation systems. They also explore why LLMs aren’t always the answer, the role of synthetic data, and the promise (and limitations) of agentic systems. With deep roots in applied machine learning, the team emphasises the importance of choosing the right tool for each task, not just defaulting to GenAI. They also highlight the increasing energy demands of large models and the need for ethical AI adoption. Finally, Tom and Nadine offer smart advice for businesses feeling overwhelmed: go beyond the buzzwords, invest in AI literacy, and build practical solutions that scale.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode, Ben, founder and CEO of True Rights, reveals how his platform is pioneering digital rights management in the AI era, focusing on protecting talent’s likeness, IP, and digital identity. As generative AI tools become increasingly capable of replicating real people, down to scars, voices, and mannerisms, Ben explains how this technology is being used (and misused) by brands and creators alike.

He shares insights into building ethical frameworks for licensing digital twins, developing partnerships with GenAI platforms, and embedding rights directly into media through True Rights’ proprietary tech. From working with global influencers to advising global brands, Ben discusses the growing need for responsible AI use, especially when personality becomes a form of intellectual property.

This episode offers a behind-the-scenes look at how AI is reshaping the creator economy and the crucial safeguards needed to protect real people in a virtual world.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

In this episode we’re joined by Jim Carroll, founder of Digica, to explore the practical realities of deploying AI in business. Jim shares how Digica stands apart with a data science-first approach, building AI solutions from scratch and integrating them into real-world software. He explains the challenges of handling messy legacy data, the emerging role of synthetic data, and how Digica has applied AI to projects ranging from detecting rust in industrial settings to identifying meth labs with computer vision. Jim also discusses the shift from experimentation to scalable solutions, and how Digica helps clients turn AI concepts into business value. We dive into the importance of educating customers, setting realistic KPIs, and aligning technical metrics with commercial outcomes. Whether it’s reducing warehouse labor or improving predictive maintenance, Jim highlights how practical AI can drive efficiency, without the hype.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

We speak with Rama and Prasanthi, co-founders of Deep Infinity, a pioneering company revolutionising healthcare. They share how their proprietary AI tools are helping clinicians streamline workflows, reduce diagnostic errors, and prioritise urgent cases, without ever removing the human from the loop. From transforming chest X-ray analysis to tackling documentation burdens and ensuring data privacy, they explore the real-world impact of AI in improving patient outcomes. We also discuss bridging the cultural and operational gap between technologists and medical professionals, the regulatory hurdles of scaling in healthcare, and the future of multimodal diagnostics and AI-powered medical agents. Tune in for an insightful conversation at the cutting edge of AI and health innovation.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

What if the future of customer service, retail, heritage, and hospitality was powered by emotionally intelligent AI avatars? In this fascinating episode, we talk to Asa and Babita from SKC Games, the innovative team behind AI characters that are transforming industries, starting with a video game prototype and evolving into powerful, multilingual digital assistants.

Discover how SKC Games uses AI to create deeply personalised, emotionally resonant experiences that serve customers with empathy in different languages, while protecting user privacy, ensuring historical accuracy, and putting ethics and trust at the heart of their business model. From AI-powered versions of Alan Turing and Queen Eleanor of Castile, to avatars helping museum-goers, hotel guests, and shoppers in real time, their approach shows how AI can supercharge user engagement and economic opportunity.

You’ll learn:

• How businesses can use AI to create scalable yet intimate customer interactions
• The importance of ethical data sourcing, transparency, and shared value in AI models
• Why personalisation and multilingual AI will define the next wave of customer experience
• How to future-proof your business by building trust, not just tools

If you're interested in the real business of AI, this episode is packed with practical insight and a preview of where smart, responsible innovation is heading.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co

Think AI success is all about hiring data scientists or buying the latest tools? Think again. In this episode, James Hutt, founder of Paradigm Junction, shares real stories from the front lines of AI transformation and reveals why incentives, leadership, and culture matter more than the tech itself.

You’ll learn how forward-thinking businesses are outpacing the competition by aligning internal incentives, creating space for experimentation, and empowering teams at all levels, not just technology teams. Discover what works (and what fails) when trying to introduce AI into established organisations, and how to lead AI change even if you're not technical.

Whether you're a CEO, HR lead, or innovation strategist, this episode will help you:

• Rethink your AI approach from "tools" to "transformation",
• Spot hidden cultural blockers and counter-incentives,
• Avoid the trap of AI-as-a-silo and build alignment across teams,
• Create a lasting competitive edge through curiosity and experimentation,

If you're serious about growing your business with AI, not just talking about it, this episode is your playbook.

AI is our Business.

UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co