The Architecture of Healing explores how thoughtful design, strategic planning, and clinical insight come together to shape the future of healthcare. Through conversations with architects, clinicians, executives, and innovators, this podcast connects healthcare strategy to design thinking — uncovering how environments and systems can truly support healing for patients and care teams alike.
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Architecture as Advocacy: Designing for Wellbeing, Experience, and Better Outcomes
Season 1 · Episode 16
Wednesday, August 5, 2026 • Duration 50:04
What if healthcare architecture could support healing, shape behavior, and give patients and staff greater dignity and control?
Chase Miller speaks with Angela Mazzi, a board-certified healthcare architect, principal at GBBN Architects, and host of the Architecting podcast. They explore salutogenic design, human factors, user engagement, and how healthcare environments can either reinforce hierarchy or create more equitable and supportive experiences.
In This Episode
Designing for health, dignity, and well-being
Why every design is a hypothesis
Involving patients, families, and staff early
Using human factors to improve clinical workflows
Testing ideas through mock-ups and post-occupancy evaluation
Breaking down hierarchy through design
Supporting emerging professionals through mentorship
Key Takeaways
A space influences how people feel, behave, work, and heal, affecting performance and outcomes.
Mock-ups, simulations, and post-occupancy reviews reveal whether a design works as intended.
Patients, families, and frontline staff help teams identify the right problems to solve.
Experience should inform better questions without limiting new ideas.
Design can either restrict autonomy or help patients and staff feel respected and supported.
Natural light, gardens, and views of nature can improve orientation, attention, and focus.
Professional involvement builds leadership, advocacy, mentorship, and expertise.
HERD: Health Environments Research & Design Journal
About Angela Mazzi
Angela Mazzi is a board-certified healthcare architect and principal at GBBN Architects. Her work focuses on salutogenic design, human factors, and the relationship between the built environment, behavior, and well-being.
She also hosts the Architectingpodcast, which helps design professionals challenge conventional thinking and define success on their own terms.
About the Podcast
The Architecture of Healing explores how healthcare environments, operational systems, and human experiences intersect to shape healing. Hosted by Chase Miller, the podcast features conversations with designers, clinicians, strategists, and healthcare leaders working to transform the future of care.
The COO's Playbook for People-Centered Healthcare Operations
Season 1 · Episode 15
Wednesday, July 22, 2026 • Duration 52:49
How do healthcare leaders turn strategy into meaningful action across a complex academic medical center?
In this episode of The Architecture of Healing, Chase Miller speaks with Juan Guzman, Chief Operating Officer of Wellstar Medical College of Georgia Medical Center. Juan oversees operations across the adult academic medical center, Wellstar Golisano Children's Hospital of Georgia, the Georgia Cancer Center, and a broad ambulatory network throughout the Central Savannah River Area.
Juan shares a practical, people-centered approach to healthcare operations, one grounded in listening, leader rounding, disciplined follow-through, and a clear connection between the team-member experience and the patient experience.
The conversation explores operational management systems, access and affordability, ambulatory growth, care closer to home, capital planning, facility decisions, artificial intelligence, and the social factors that increasingly shape patient outcomes.
Throughout the episode, Juan returns to a central idea: operational excellence is not simply about metrics. It is about developing people, removing friction, building trust, and creating the conditions for better care.
Key Takeaways
• Healthcare operations must connect long-term strategy with the realities of daily care delivery.
• A strong team-member experience creates the foundation for a better patient experience.
• Leader rounding only builds trust when listening is followed by visible action.
• Access will remain one of healthcare's most important challenges. Patients need care that is geographically convenient, affordable, and available when they need it.
• Hospitals will increasingly focus on higher-acuity tertiary and quaternary care, while more routine services move into ambulatory, digital, and home-based settings.
• Healthcare facilities should be planned around patient and staff flow, not simply around whichever space happens to be available.
Why This Matters Resources Mentioned About the Guest About the Podcast
Beyond the Birth Plan: Resilience in Healthcare's Most Human Moments
Episode 14
Wednesday, May 20, 2026 • Duration 49:21
What does healthcare feel like from the perspective of the birth partner?
In this deeply personal episode of The Architecture of Healing, Adrian Erdman flips the script and interviews host Chase Miller about his experiences navigating childbirth alongside his wife through three high-risk pregnancies. Together, they unpack the emotional, operational, and environmental realities of maternity care, from emergency C-sections and preeclampsia to communication breakdowns, caregiver advocacy, and the hidden impact of healthcare design on families.
Chase shares vulnerable reflections on helplessness, stress, advocacy, and the role of the birth partner within complex clinical environments. The conversation explores how operational workflows, room layouts, staff communication, and healthcare systems directly shape patient and family experiences, and why empathy-centered design matters more than ever.
This episode offers valuable insights for healthcare leaders, architects, clinicians, designers, and anyone interested in creating more resilient and human-centered care environments.
Key Takeaways
The birth partner often becomes an advocate, translator, and emotional support system during labor and delivery.
Operational breakdowns and communication gaps can significantly increase stress for patients and families.
Healthcare environments can either reduce or amplify emotional and cognitive overload.
Designing for resilience means accounting for atypical patient needs not just standard workflows.
Staff burnout and operational pressures directly affect patient experiences.
Family-centered maternity spaces should consider the needs of partners, siblings, and support systems.
Trust and continuity of care can outweigh difficult healthcare experiences when outcomes and relationships are meaningful.
Empathy-driven design requires thinking beyond efficiency to understand the emotional impact of healthcare spaces.
Why This Matters
The Universal Patient Room: Designing for Acuity, Agility, and the Future of Care Delivery
Season 1 · Episode 13
Wednesday, April 29, 2026 • Duration 27:55
In this episode of The Architecture of Healing, we explore the evolution of the hospital patient room, from early communal wards to today's highly specialized environments and why the traditional model is no longer keeping pace with modern care.
As patient needs become more complex and less predictable, the long-standing approach of moving patients between rooms and units is creating friction, delays, and risk. This episode dives into the concept of the universal patient room, a design and operational strategy that allows care to come to the patient instead of moving the patient through the system.
More than a design trend, the universal patient room represents a shift in how healthcare systems think about flexibility, capability, and alignment under pressure.
Key Takeaways
The traditional patient room model is breaking down Healthcare has long relied on moving patients as their conditions change, but increasing complexity and variability are exposing the limits of this approach.
Patient rooms reflect healthcare priorities From containment (wards) to control (private rooms) to experience (human-centered design), room design mirrors how healthcare defines care.
The universal patient room embeds flexibility into the environment Instead of transferring patients, the room adapts to changing acuity levels, bringing care to the patient.
Design alone isn't enough, alignment is everything Success depends on integrating design with operations, staffing models, workflows, and technology.
Standardization vs. flexibility is a strategic trade-off More flexibility can reduce friction but increases complexity, cost, and expectations for staff.
Fewer patient moves = better outcomes Reduced transfers improve continuity, lower infection risk, and enhance both patient and staff experience.
This is a systems-level decision, not just a design choice The universal patient room represents an operating model embedded in physical space, not just a room upgrade.
Rethinking Healthcare Foodservice: From Cost Center to Strategic Asset
Season 1 · Episode 12
Wednesday, April 15, 2026 • Duration 47:59
In this episode of The Architecture of Healing, host Chase Miller sits down with Scott Reitano, founder of Reitano Design Group, to explore the often-overlooked world of healthcare food service design.
From patient meals to retail dining and staff amenities, Scott shares how food service is evolving into a critical component of patient outcomes, staff satisfaction, and overall healthcare experience. The conversation dives into the concept of "food as medicine," the role of design in influencing healthier choices, and how hospitals can rethink food service as both a strategic asset and a human-centered experience.
This episode challenges traditional thinking and highlights how nutrition, environment, and thoughtful design intersect to shape the future of healthcare.
Key Takeaways
Food service is more than a necessity, it's a strategic driver of patient experience, staff retention, and brand identity.
Healthcare dining has multiple audiences: patients, staff, and visitors, all with different needs and expectations.
"Food as medicine" is gaining traction, integrating nutrition directly into care plans and recovery strategies.
Design influences behavior: layout, presentation, and accessibility can nudge healthier food choices.
Distributed dining and food accessibility are critical in large facilities to improve convenience and experience.
Technology (mobile ordering, robotics, smart systems) is reshaping how food is delivered, but should enhance, not replace, human interaction.
Flexibility in design is essential to adapt to changing food trends, labor challenges, and future innovations.
Food service can extend beyond the hospital stay, supporting patient recovery and long-term health habits at home.
Why This Matters
Healthcare systems are at a turning point. Food is no longer just about feeding patients, it's about improving outcomes, reducing readmissions, and enhancing quality of life.
From Benchmarks to Better Decisions: The Evolution of SpaceMed
Episode 11
Wednesday, April 1, 2026 • Duration 54:29
In this episode of The Architecture of Healing, Chase Miller sits down with healthcare planning pioneer Cynthia Hayward to explore how data-driven planning, operational strategy, and flexible design shape the future of healthcare environments. With over 40 years of experience, Cynthia shares her passion for pre-design planning, the evolution of healthcare space standards, and the development of her influential SpaceMed Guide.
From avoiding costly overbuilding to designing adaptable, patient-centered facilities, this conversation dives deep into the intersection of strategy, operations, and architecture, and why the best solutions often have nothing to do with design at all.
Key Takeaways
Pre-design planning is critical: Functional space programming should be completed before design begins to avoid scope creep and inefficiencies.
Space is driven by operations not wishlists: Effective planning requires analyzing workflows, staffing, and demand, not just user requests.
Flexibility is essential: Multi-use spaces, shared resources, and adaptable infrastructure are key to future-ready healthcare facilities.
Overbuilding is a major risk: Many healthcare systems invest in unnecessary space due to competition, poor forecasting, or outdated assumptions.
Outpatient shift has mixed results: While some services thrive outside hospitals, others have created redundancy and inefficiency.
Healthcare challenges are interconnected: Issues like ED overcrowding are often operational and systemic, not just facility problems.
Technology continues to reshape space: Telehealth, automation, and imaging advancements are redefining how facilities are planned.
Why This Matters
Healthcare organizations are making some of the largest capital investments of any industry, yet many projects fail to align with actual operational needs.
This episode highlights a crucial mindset shift:
5 Must-Haves of a Successful Strategic Healthcare Master Plan
Episode 10
Wednesday, March 4, 2026 • Duration 17:02
What if the greatest risk in your next master plan isn't cost overruns, but strategic drift?
In this episode, we challenge the conventional approach to healthcare master planning. Instead of starting with towers, bed counts, and square footage, we begin with something more foundational: posture. Because once capital is committed at scale, you're not just building space, you're hardening assumptions about care models, workforce structures, referral flows, and financial resilience for the next 10–20 years.
Using the fictional (but very familiar) case of Riverside Health, a three-hospital system navigating tight margins, workforce strain, and accelerating outpatient growth, we walk through five structural requirements that separate facility planning from true strategic master planning.
This conversation is for healthcare executives, board members, planners, architects, and strategists making long-term capital decisions in uncertain environments.
Master planning isn't about buildings. It's about disciplined commitment under volatility.
Key Takeaways
1. Define Campus Role Before You Define Space
Every campus must have a clear, forward-looking role, what it concentrates on and what it intentionally does not do. Balance is not strategy. Capital should sharpen differentiation, not preserve legacy politics.
2. Design for the Care Model You're Intentionally Building
Projecting current volumes forward is modeling, not direction-setting. Stress test capital plans across multiple demand scenarios (stable, -10%, -20% inpatient). Build flexibility through convertible rooms, universal layouts, and shell space.
3. Integrate Workforce Probability Before Capital Locks In
Duplicating high-acuity services across campuses multiplies staffing risk. Require 10-year recruitment probability modeling, attrition sensitivity analysis, and call coverage stress simulations before approving expansion.
Experience ≠ Outcome: Rethinking Birth through Space, Systems, and Research
Episode 9
Wednesday, February 18, 2026 • Duration 53:07
In this deeply personal and thought-provoking conversation, Adrienne Erdman shares her journey from biomedical engineering and human factors into architecture and healthcare design. As Director of Design Research at Ewing Cole and Vice President of Research & Development for the Trauma-Informed Design Society, Adrienne brings a systems-thinking, human-centered lens to the built environment.
The heart of this episode explores birth as a design challenge, not just clinically, but emotionally and operationally. Adrienne vulnerably shares her own birth experiences, highlighting how small operational breakdowns, sensory overload, and communication gaps can compound into trauma, even when clinical outcomes are positive.
We explore her recent national birth experience survey and the powerful "She Said" exhibit, which centers the voices of mothers through immersive storytelling. Together, we examine how healthcare designers can balance safety, personalization, emotional support, and operational efficiency to create spaces that truly honor families at one of life's most pivotal moments.
Key Takeaways
40% of surveyed mothers described their birth experience as traumatic even when outcomes were medically "successful."
Experience does not equal outcome. Positive clinical results do not guarantee positive emotional impact.
Human factors design examines biomechanics, cognition, psychology, sociology, and systems, and applies them to both products and spaces.
Designing with people, not for them, builds trust, buy-in, and better outcomes.
Maternity spaces often prioritize worst-case medical readiness over physiological normalcy and emotional comfort.
Environmental stressors, lighting, noise, temperature, and interruptions significantly shape perception of care.
Partner accommodations are frequently overlooked but critical to family-centered care.
Access to maternity care remains fragile, especially in rural communities.
Prenatal experiences are often inefficient and disruptive, presenting an opportunity for redesign.
The EmPATH Unit: Rethinking Crisis Care in the Emergency Department
Episode 8
Wednesday, February 4, 2026 • Duration 49:04
Behavioral health crises are overwhelming emergency departments across the country.
In this episode of The Architecture of Healing, Chase Miller sits down with Dr. Scott Zeller, a psychiatrist and national leader in crisis care, to explore the origins and impact of the EMPATH Unit, Emergency Psychiatric Assessment, Treatment, and Healing.
Drawing from decades on the front lines of emergency psychiatry, Dr. Zeller explains how the right care model and the right environment can stabilize most patients in under 24 hours, reduce unnecessary hospitalizations, improve emergency department flow, and restore dignity to patients on the worst day of their lives.
Key Topics
The rise of boarding in emergency departments
What EMPATH units are and how they function in practice
The role of environment and design in de-escalation and healing
Emergency department throughput and operational efficiency
Staffing models and clinician experience in crisis care
Rural vs. urban scalability of EMPATH units
Financial and reimbursement considerations
Key Takeaways
Psychiatric emergency care is primarily a care model and environment problem, not just a bed shortage
75–80% of patients initially thought to need inpatient admission can stabilize within 24 hours in an EMPATH unit
Therapeutic design reduces agitation, improves safety, and accelerates recovery
EMPATH units improve ED flow while creating a better experience for staff and patients
This model delivers better outcomes at a fraction of the cost of traditional alternatives
Why This Matters
If you work in healthcare leadership, emergency medicine, behavioral health, architecture, planning, operations, or if you care about how hospitals respond to people in crisis, this episode will fundamentally change how you think about emergency psychiatric care.
Designing for the Shift: ASCs, Policy, and the End of the Inpatient-Only List
Episode 7
Wednesday, January 21, 2026 • Duration 23:20
In this episode of The Architecture of Healing, Chase shares the "why" behind the podcast and explores one of the most significant shifts in healthcare today: the rise of ambulatory surgery centers and the policy changes accelerating care out of the hospital.
From the origins of ASCs to the 2026 CMS rule and the phased removal of the inpatient-only list, this episode breaks down how regulation, reimbursement, and strategy are reshaping where surgery happens and what that means for hospitals, outpatient facilities, and the built environment. A systems-level look at designing for flexibility, value, and the future of care.
Key Themes & Takeaways
· · Why The Architecture of Healing exists
· · The evolution of ambulatory surgery centers
· · The 2026 CMS rule and the inpatient-only list
· · Impacts on hospitals, ASCs, and surgical strategy
· · Designing flexible environments for shifting care delivery
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• Capital planning requires listening, financial stewardship, and pressure-testing decisions to avoid expensive unintended consequences.
• Healthcare leaders should look beyond their own organizations, benchmark with peers, and learn from what others are doing well.
• AI may improve efficiency, but it cannot replace the human connection at the center of healthcare.
• Better health outcomes will require greater alignment among health systems, payers, pharmaceutical companies, community organizations, and social-service providers.
Healthcare leaders are being asked to improve access, affordability, experience, quality, and efficiency at the same time, often within aging facilities and under significant resource constraints.
Juan's perspective reminds us that successful transformation begins with understanding how people actually experience the system. Strategy, operations, technology, and the built environment must work together to support patients, clinicians, and frontline teams.
For healthcare executives, planners, architects, designers, and strategists, this episode offers a clear challenge: listen closely, design intentionally, and make decisions that help care happen with less friction.
• The First 90 Days by Michael D. Watkins • The Gifts of Imperfection by Brené Brown • The Slight Edge by Jeff Olson • The Courage to Be Disliked by Ichiro Kishimi and Fumitake Koga
Juan Guzman is Chief Operating Officer of Wellstar Medical College of Georgia Medical Center. His responsibilities include the adult academic medical center, Wellstar Golisano Children's Hospital of Georgia, the Georgia Cancer Center, and approximately 80 outpatient locations across the Central Savannah River Area.
Juan is a healthcare operations leader focused on connecting strategy with execution, developing teams, strengthening access, improving patient and staff experiences, and creating systems that support high-quality care.
The Architecture of Healing explores how thoughtful strategy, smart operations, purposeful design, and the built environment can create better healthcare experiences for patients, caregivers, and communities.
Birth experiences are among the most emotionally significant healthcare interactions people will ever have. Yet many healthcare systems and care environments are still designed primarily around operational efficiency rather than emotional resilience.
This conversation highlights how healthcare design, workflows, communication systems, and staffing models affect not only clinical outcomes, but also the lived experiences of patients, partners, and families. By understanding these human experiences more deeply, healthcare leaders and designers can create spaces and systems that better support healing, dignity, trust, and connection.
Adrienne Erdman is a healthcare designer and researcher focused on understanding how healthcare environments shape human experiences, emotions, and outcomes. Her work explores the intersection of design, operations, and empathy in healthcare spaces, with a particular emphasis on maternity care and human-centered environments.
The Architecture of Healing explores how healthcare environments, operational systems, and human experiences intersect to shape healing. Through conversations with designers, clinicians, strategists, and healthcare leaders, the podcast examines how thoughtful design and empathy-driven decision-making can transform the future of care.
Healthcare is entering a new reality: patients are sicker, staffing is constrained, and variability is constant, not occasional.
The environments we design must now absorb complexity instead of reacting to it.
The universal patient room is one response to this shift, offering a way to align physical space with how care is actually delivered today. But its success depends on clarity:
What are you optimizing for?
How do your teams operate?
Does your environment support or hinder that reality?
Ultimately, the patient room is more than a space, it's a signal of what an organization values and how prepared it is for the future of care.
Resources
Concepts discussed:
Universal Patient Room Design
Human-Centered Healthcare Design
Hospital-at-Home & Remote Monitoring Models
Virtual Nursing & AI-Enabled Care Environments
About the Podcast
The Architecture of Healing explores the intersection of healthcare design, operations, strategy, and patient experience—challenging conventional thinking and reimagining how environments shape care delivery.
By rethinking food service as part of the care journey, organizations can:
Improve patient recovery and satisfaction
Strengthen staff recruitment and retention
Build stronger community connections
Reinforce their brand as a true "health system"
This shift from reactive care to proactive wellness where nutrition plays a central role, could redefine how healthcare is delivered in the years ahead.
Scott Reitano is the founder and owner of Reitano Design Group, a firm specializing in food service design across healthcare, education, and other institutional environments. With over 20 years of experience, Scott focuses on creating spaces that enhance operations, elevate user experience, and connect food with wellness and community.
The Architecture of Healing explores how the built environment shapes health, wellness, and human experience. Through conversations with industry leaders, the podcast uncovers insights at the intersection of design, healthcare, and innovation.
Cynthia Hayward is a leading expert in healthcare facility planning and capital strategy with over four decades of experience. She is the founder of Hayward & Associates and the creator of the SpaceMed Guide, a widely used pre-design planning methodology. Cynthia has worked across the U.S. and Canada, helping healthcare organizations optimize space, reduce costs, and align facilities with evolving care delivery models.
About the Podcast
The Architecture of Healing explores how design, strategy, and innovation are transforming healthcare environments. Through conversations with industry leaders, the podcast uncovers insights that shape better outcomes for patients, providers, and communities.
Large, visible first phases may feel bold but they reduce flexibility. Stress test phasing against revenue contraction, reimbursement compression, and construction cost escalation. Optionality is structured patience.
5. Embed Governance Architecture That Prevents Drift
Most master plans don't fail dramatically, they erode through exception accumulation. Annual role validation, deviation thresholds, and board education are essential to prevent strategic drift, especially through leadership transition.
Why This Matters
Strategic drift is rarely intentional. It's gradual. Structural. Quiet.
It happens when capital reinforces legacy assumptions instead of clarifying future direction. And once concrete is poured, flexibility narrows.
Healthcare leaders today face:
Volatile reimbursement environments
Workforce instability
Shifting site-of-care demand
Accelerating outpatient migration
Leadership turnover cycles
A master plan without role clarity, workforce integration, demand stress testing, and governance discipline may still function but it will lack resilience.
The real question isn't how bold your next investment looks.
It's whether it will still make sense 10 years from now under pressure.
Questions to Bring to Your Next Master Planning Discussion
Are we reinforcing legacy or committing to strategy?
What futures are we unintentionally eliminating?
Does workforce probability support this footprint?
Can this plan flex under financial stress?
Will it survive leadership transition?
If these questions slow the room down, that's productive.
Resources Mentioned
Riverside Health (fictional case study used for analysis)
Chase H. Miller is a healthcare strategist, planner, and architect focused on the intersection of long-term capital planning and organizational strategy. His work challenges health systems to think beyond facilities and toward disciplined strategic clarity, ensuring that capital investments reinforce resilience rather than embed fragility.
About the Podcast
The Architecture of Healing explores the intersection of healthcare strategy and the built environment. Each episode challenges leaders to think beyond square footage and toward the structural decisions that shape the future of care.
If this episode sharpened your thinking, share it with a colleague navigating a master plan, and subscribe for future conversations on disciplined strategy in uncertain environments.
The future of healthcare must be holistic, integrating lifestyle, environment, nutrition, and lived experience.
Why This Matters
Birth is one of the only reasons a healthy person enters a hospital. It is a clinical event but also a life milestone, a family origin story, and a deeply vulnerable experience.
When design fails to account for emotional context, sensory experience, and operational nuance, trauma can occur even when clinical metrics look good on paper.
Healthcare design has the opportunity and responsibility to:
Reduce preventable stressors
Empower mothers as active participants
Support partners and families
Balance medical readiness with personalization
Address trauma-informed principles in the built environment
As maternity services evolve from hospital-based models to birthing centers and expanded midwifery programs, design will play a pivotal role in shaping safer, more dignified, and more human birth experiences.
The "She Said" Exhibit
"She Said", an immersive audio-visual installation featured at a Toronto colloquium on birth design.
Using quotes from nearly 400 U.S. birth survey respondents, layered with video and sound, the exhibit centered maternal voices rather than the clinical environment itself transforming research into emotional storytelling.
It represents a powerful example of research translation through design.
Rethinking Birth Spaces
Design opportunities discussed in this episode include:
Reducing sensory overload in labor & delivery and OR environments
Designing rooms for physiological birth first with hidden medical readiness
Improving partner sleeping accommodations and room layout
Allowing personalization and environmental control
Supporting movement with tools like birthing balls, ropes, and tubs
Creating prenatal clinics that respect patients' time and work lives
Adrienne Erdman is the Director of Design Research at Ewing Cole, specializing in healthcare, and science and technology environments. With a background in biomedical engineering and human factors, she integrates research, systems thinking, and human-centered design into impactful architectural solutions.
She also serves as Vice President of Research & Development for the Trauma-Informed Design Society, advancing evidence-based approaches to trauma-informed design within the built environment.
The Architecture of Healing explores how strategy, operations, design, research, and human experience intersect to shape healthcare environments. Through conversations with executives, planners, strategists, architects, clinicians, researchers, and innovators, the show examines how space influences health, dignity, and wellbeing.
If this episode resonated with you, share it with a colleague, leave a review, and join us in reimagining healthcare environments that truly heal, not just clinically, but holistically.
Dr. Scott Zeller is a nationally recognized psychiatrist and leader in emergency and crisis psychiatric care, best known for pioneering the EMPATH Unit model—Emergency Psychiatric Assessment, Treatment, and Healing. With decades of experience on the front lines, including more than 20 years as Medical Director of Psychiatric Emergency Services in Alameda County, California, he has helped reshape how hospitals address behavioral health crises by aligning care models, environment, and rapid intervention to improve outcomes, reduce ED boarding, and restore dignity to patients in crisis.
The Architecture of Healing explores the intersection of healthcare strategy, design, operations, and experience—examining how environments, systems, and decisions shape care delivery and healing.
Visit thearchitectureofhealing.com for more episodes, insights, and resources on shaping the future of healthcare through strategy, design, and operations.
