The Adoption Curve – Details, episodes & analysis

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The Adoption Curve

iorad

Business

Frequency: 1 episode/19d. Total Eps: 26

Welcome to the Adoption Curve podcast. Over the course of this series, we'll dive into what learning and enablement leaders are really doing every day to move beyond reactive training, bridge the gap between leadership vision and frontline needs, and unlock the true value of their technology investments. Join host Sean Adams as he uncovers the frameworks, strategies, and practical approaches that turn technology from a cost center into a competitive advantage.

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🇨🇦 Canada - management
27/07/2026
#76
🇨🇦 Canada - management
26/07/2026
#43
🇨🇦 Canada - management
21/07/2026
#57

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https://www.iorad.com
42 shares
https://www.iorad.com/
31 shares
https://book.iorad.com/adoption-curve
14 shares

https://www.linkedin.com/in/sean-adams-sales/
38 shares
https://www.linkedin.com/in/davidjameslinkedin
2 shares
https://www.linkedin.com/in/jddillon/
2 shares

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Score global : 38%

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Ep. 30: Closing the Training Speed Gap

Season 1 · Episode 30

Thursday, June 11, 2026 • Duration 20:20

Check out iorad's interactive tutorial builder: https://www.iorad.com/Closing the Training Speed GapIn this solo episode of The Adoption Curve, Sean Adams shares a four-part framework for closing the training speed gap: the costly window between when software changes and when your people are actually ready for the new version. Most L&D teams accept this gap as inevitable. It isn't.Sean breaks down why the gap exists (it's a cadence mismatch, not a workload problem), how to get upstream of software changes before they ship, the two-question change triage that tells you exactly what needs training, and why capture-based builds close the gap faster than any course development approach.If you're an L&D leader, enablement manager, or training professional responsible for software adoption at your organization, this episode gives you a repeatable system to close the gap and keep it closed.

FREE RESOURCE: The Change Readiness Playbook: https://learning.iorad.com/the-adoption-curve/SOCIALS:Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/IORAD website - https://www.iorad.com/TIMESTAMPS00:00: Introduction: The training speed gap defined02:27: Why the gap is a cadence problem, not an effort problem04:51: Getting upstream: three places to plant yourself07:07: The change triage: the four-box framework09:13: Capture vs. create: stop authoring from blank11:35: Three rules for fast capture in real environments12:28: The three-layer delivery model and which to build first14:47: Why awareness without in-flow help is just anxiety18:04: Maintenance trigger: wire updates to the release not the calendar20:25: Measuring the gap in days and tracking time to competency#TrainingSpeedGap #SoftwareAdoption #LearningAndDevelopment #EmployeeEnablement #ChangeManagement #SoftwareTraining

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Ep. 28: How to Scale Behavior Change

Thursday, May 14, 2026 • Duration 33:17

Check out iorad's interactive tutorial builder: https://www.iorad.com/How to Scale Behavior Change with Eileen MacDonald CookeIn this episode of The Adoption Curve, Sean sits down with Eileen MacDonald Cooke, strategic Talent and Learning leader and former Chief Learning Officer at Amtrak, to discuss how enterprise organizations can build learning systems that accelerate business performance, workforce readiness, and leadership strength.Eileen shares how she led enterprise learning transformation for over 320,000 employees at CVS Health and centralized frontline training for 20,000 operational employees at Amtrak. The conversation explores why behavior change requires more than content delivery and how organizations can connect learning strategy directly to operational performance.This episode covers:• How to scale learning and talent systems across massive organizations• Why workforce capability building must align with business strategy• The role of analytics and performance data in learning effectiveness• Building leadership pipelines and succession strategies that scale• How frontline intensive organizations drive measurable behavior change• Practical approaches to employee enablement and operational readinessIf you're an L&D leader, enablement executive, HR strategist, or operations leader looking to improve workforce performance and technology adoption, this conversation delivers actionable frameworks you can apply immediately.💡 FREE RESOURCE: Enterprise Behavior Change Framework Checklist — https://book.iorad.com/adoption-curveSOCIALS:👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Eileen - https://www.linkedin.com/in/eileenmcooke/

🌍 IORAD website - https://www.iorad.com/

⏰ TIMESTAMPS00:00 – Why enterprise learning must drive business performance03:48 – Scaling behavior change across large frontline organizations08:22 – Lessons from leading learning at CVS Health13:10 – Centralizing training for operational excellence at Amtrak18:06 – Building leadership pipelines that actually work22:44 – Using analytics to measure workforce readiness27:31 – Creating learning ecosystems that scale globally#LearningAndDevelopment #EmployeeEnablement #TechAdoption #WorkforceReadiness #LeadershipDevelopment #ChangeManagement

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Ep. 16: How Ashton Williams Operationalized Enablement for 13,000+ Reps at Salesforce

Season 1 · Episode 16

Thursday, October 16, 2025 • Duration 43:22

Check out iorad's interactive tutorial builder: https://www.iorad.comHow Ashton Williams Operationalized Enablement for 13,000+ Reps at SalesforceIn this episode of The Adoption Curve, I sit down with Ashton Williams, Director of Enablement for SMB at Salesforce, to discuss how to scale enablement across massive organizations and share practical frameworks for enablement and L&D leaders.Ashton reveals why “scale forces strategy” and explains how enablers can escape the operational muck by aligning with revenue outcomes and thinking like business leaders. We also dive into her Enablement Prioritization Playbook — a simple model to map, balance, and justify what you focus on next.If you're a learning leader, enablement strategist, or ops manager trying to lead high-impact initiatives across complex orgs, this conversation delivers the strategic clarity you need.💡 FREE RESOURCE: Enablement Prioritization Playbook - https://drive.google.com/file/d/1YCaNU4L2ngMsINWZ6PqQrqMi051puVfJ/view?usp=sharingSOCIALS:👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/👨‍💻 Connect with Ashton - https://www.linkedin.com/in/ashtonwill/🌍 IORAD website - https://www.iorad.com⏰ TIMESTAMPS00:00: Ashton’s journey from sales to enablement leadership04:10: Why scale forces strategy (and how to adapt)06:39: The 3-priority framework to drive enablement focus09:05: Selling enablement like sales: champions, buy-in, and consensus12:55: Orchestrating cross-functional alignment16:03: The health check system: Reach, Readiness, Behavior21:46: Launching Slack’s AI product with a global field kickoff29:29: Driving internal tech adoption through peer advocacy40:18: Lessons from the Slack → Salesforce acquisition#LearningAndDevelopment #EmployeeEnablement #TechAdoption #ChangeManagement #KnowledgeTransfer #SoftwareImplementation

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Ep. 15: What SaaS Buyers Really Want: How to Remove Friction and Drive Adoption

Season 1 · Episode 15

Thursday, October 2, 2025 • Duration 46:32

Check out iorad’s interactive tutorial builder: https://www.iorad.com

What SaaS Buyers Really Want: How to Remove Friction and Drive Adoption

This is a special collab episode between The Adoption Curve and SaaS Therapy, where Sean Adams and Todd Kirk team up to explore what SaaS buyers truly value after the sale—removing friction, driving adoption, and turning tools into outcomes.

Todd (VP of Software Engagement Advisory at BrainStorm Inc.) and Sean (Chief Revenue Officer at iorad) blend their experiences from both sides of the SaaS table to unpack:

• Why features don’t sell—outcomes do• How IT champions think (and what they really want from vendors)

• The mindset shift from implementation to adoption

• Tactics you can use immediately to reduce post-sale friction

If you're a product leader, customer success manager, or SaaS founder aiming to increase adoption and reduce churn, this episode delivers a roadmap for building real, lasting value.

💡 FREE RESOURCE: THE PROACTIVE POST-SALE PLAYBOOK – https://drive.google.com/file/d/1hnHqqu8P58e5ha-sGa0u5ldejjxb-lmh/view?usp=sharing

SOCIALS

👨‍💻 Connect with Sean — https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Todd — https://www.linkedin.com/in/toddjeffreykirk/

🌍 IORAD website — https://www.iorad.com⏰

TIMESTAMPS

00:00 — Episode intro & podcast crossover

Ep. 14: Simplifying Complexity in Partner Enablement with Merav Ammar

Season 1 · Episode 14

Thursday, September 18, 2025 • Duration 44:40

Check out iorad's interactive tutorial builder: https://www.iorad.com

Simplifying Complexity in Partner Enablement with Merav Ammar

In this episode of The Adoption Curve, I sit down with Merav Ammar, Partner Enablement Leader at SentinelOne, to discuss how to simplify partner ecosystems and share practical frameworks for learning and development leaders.

Merav reveals why partner enablement must go far beyond sales training and explains why breaking roles into four clear functions—Sell, Deliver, Manage, Build—is the key to scalable success. We also dive into her enablement persona framework that you can implement immediately to tailor content and drive partner activation at scale.

If you're an L&D professional, enablement leader, or partner program manager looking to scale partner adoption and improve training effectiveness, this conversation provides the exact steps you need.

💡 FREE RESOURCE: The Scalable Partner Enablement Playbook - https://drive.google.com/file/d/1gNGsgQ23r4y0cC7-fthCnHcSKsyv3AML/view?usp=sharing

SOCIALS:

👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Merav - https://www.linkedin.com/in/meravammar/

🌍 IORAD website - https://www.iorad.com

⏰ TIMESTAMPS

00:00: Introduction to partner enablement at SentinelOne

03:01: Why being on the price list ≠ partner readiness

06:50: Breaking down partner personas by function

14:22: The “one shot” mindset in partner activation

21:34: Mapping the partner journey and enabling self-service

Ep 13: Scaling Customer Success with Samantha Murray: Experience as a Growth Lever

Season 1 · Episode 17

Thursday, September 4, 2025 • Duration 51:33

Check out iorad's interactive tutorial builder: https://www.iorad.com

Scaling Customer Success with Samantha Murray: Experience as a Growth Lever

In this episode of The Adoption Curve, I sit down with Samantha Murray, Go-to-Market & Customer Experience Strategist at AlignedCX, to discuss how to use experience as a growth lever and share practical frameworks for learning and development leaders.

Samantha reveals why adoption is a two-way street and explains how aligning internal teams to customer outcomes drives faster scale. We also dive into her People Experience as a Product operating model—an agile, empathy-driven framework you can implement immediately to improve technology adoption and training effectiveness.

If you're an L&D professional, enablement leader, or customer success manager looking to increase user adoption and remove friction from the customer journey, this conversation gives you the exact playbook to start today.

💡 FREE RESOURCE: THE SERVICE BLUEPRINT FOR ADOPTION – https://book.iorad.com/adoption-curve

SOCIALS:

👨‍💻 Connect with Sean – https://www.linkedin.com/in/sean-adams-sales/

👩‍💻 Connect with Samantha – https://www.linkedin.com/in/samantha-murray613/

🌍 IORAD website – https://www.iorad.com

⏰ TIMESTAMPS

00:00 – Samantha’s career journey from marketing to customer success

06:41 – Early-stage strategies for scaling customer enablement

09:35 – Adoption as a two-way street: customer & company alignment

12:40 – Building empathy through user research & journey mapping

16:51 – Shifting from outputs to business outcomes

25:16 – The 4-stage People Experience as a Product methodology

Ep 12 : The Strategy Behind HubSpot Academy’s Global Success

Season 1 · Episode 12

Thursday, August 21, 2025 • Duration 47:29

Check out iorad's interactive tutorial builder: https://www.iorad.comCustomer Education Activation Playbook: Courtney Sembler on Driving Adoption Through LearningIn this episode of The Adoption Curve, I sit down with Courtney Sembler, Senior Director of HubSpot Academy, to discuss building a global education engine and share practical frameworks for learning and development leaders.Courtney reveals how customer education can directly drive retention, activation, and acquisition—and explains why starting with small wins is critical to gaining leadership buy-in. We also dive into her four-quadrant team model and HubSpot Academy’s proactive product sync strategy that you can implement immediately to scale education content without sacrificing quality.If you're a customer education leader, enablement strategist, or L&D professional looking to operationalize your academy or training team, this conversation provides the exact steps you need.💡 FREE RESOURCE: Customer Education Activation Framework - book.iorad.com/adoption-curveSOCIALS:👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/👨‍💻 Connect with Courtney - https://www.linkedin.com/in/courtney-sembler-b3394951/🌍 IORAD website - https://www.iorad.com⏰ TIMESTAMPS00:00: Courtney’s 10-year journey at HubSpot03:32: How HubSpot Academy got started and scaled06:01: Getting buy-in from leadership for customer education08:23: Breaking down the 65-person global team10:02: ROI metrics: 700K leads, 13% retention lift12:53: Navigating internal partnerships across CS, Marketing & Product19:27: Automating product education updates with Zapier24:04: Content localization and standardization tips28:47: Using the “Why, How, What” framework for video lessons39:41: AI’s role in content accuracy, efficiency, and personalization46:05: Why AI won’t replace CE—but it will supercharge your strategy#SoftwareAdoption #CustomerEducation #EmployeeEnablement #InteractiveTraining #ChangeManagement #TechStackOptimization

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Ep. 11: Just-in-Time Learning in Blue Collar Workplaces with Thaddeus Tsohantaridis

Season 1 · Episode 11

Thursday, August 7, 2025 • Duration 43:52

Check out iorad's interactive tutorial builder: https://www.iorad.comDigital Training for Industrial Teams with Thaddeus Tsohantaridis: Lessons from the FieldIn this episode of The Adoption Curve, I sit down with Thaddeus Tsohantaridis, Director of Training at Phoenix Global, to discuss building effective digital training systems for industrial teams and share practical frameworks for learning and development professionals.Thaddeus reveals why replicating classroom training over Zoom fails and explains why understanding “what success looks like for each learner” is the key to buy-in. We also dive into his peer-driven curriculum design strategy that you can implement immediately to improve hands-on training outcomes in field-based roles.If you're an L&D leader, enablement manager, or operations trainer looking to modernize training for manufacturing, construction, or infrastructure teams, this conversation provides the exact steps you need.💡 FREE RESOURCE: FIELD-FIRST CHANGE MANAGEMENT WORKSHEET - https://book.iorad.com/adoption-curveSOCIALS:👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Thaddeus - https://www.linkedin.com/in/thaddeustsohantaridis/

🌍 IORAD website - https://www.iorad.com

⏰ TIMESTAMPS00:00: Thaddeus’ journey from academia to corporate training04:25: Building training in infrastructure & steel industries07:45: Lessons from adapting live training during COVID13:20: Making digital documentation accessible in the field18:00: Teaching the “why” behind digital transformation23:10: Coaching workers through change with empathy32:00: How to co-create curriculum with field experts38:30: Tying L&D metrics to real business outcomes#LearningAndDevelopment #EmployeeEnablement #TechAdoption #SoftwareImplementation #KnowledgeTransfer #JustInTimeLearning

Ep. 10: The Enablement Framework That Drives Real Revenue

Season 1 · Episode 10

Thursday, July 24, 2025 • Duration 40:02

Check out iorad's interactive tutorial builder: https://www.iorad.com

The Enablement Framework That Drives Real Revenue: Nick Lawrence on Performance Modeling

In this episode of The Adoption Curve, I sit down with Nick Lawrence, Revenue Enablement Lead at Databricks, to discuss shifting from skills training to outcome-driven enablement and share practical frameworks for learning & development leaders, enablement specialists, and sales ops professionals.

Nick reveals the importance of focusing on “competence” — the actual outputs reps produce — rather than just competencies, and explains why true enablement is about designing the environment for performance, not just delivering knowledge.

We also dive into his performance modeling framework—outcomes, outputs, and obstacles—that you can implement immediately to improve measurable pipeline and win-rate outcomes.

If you’re an L&D professional, enablement leader, or sales operations manager looking to align training with real business results, this conversation provides the exact steps you need.

💡 FREE RESOURCE: The OUTCOMES → OUTPUTS → OBSTACLES Framework - book.iorad.com/adoption-curve-episode-10

SOCIALS:

👨‍💻 Connect with Sean – https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Nick – https://www.linkedin.com/in/elevatingenablement/

🌍 IORAD website – https://www.iorad.com

⏰ TIMESTAMPS

00:00: Intro & Nick’s transition into revenue enablement

02:11: Defining enablement vs training vs performance consulting

Ep 9: How to Say “No” and Still Be Trusted in L&D

Season 1 · Episode 9

Thursday, July 10, 2025 • Duration 40:19

Check out iorad's interactive tutorial builder: https://www.iorad.com

In this episode of The Adoption Curve, I sit down with Heidi Kirby, Founder of the Useful L&D Community, to discuss how learning professionals can escape the order-taking trap and become strategic business partners inside their organizations.

Heidi reveals why “completion is a useless metric” and explains how to use everyday data to prove impact—even without a dashboard. We also dive into evidence-based instructional design, like Mayer’s Multimedia Principles, that you can implement immediately to improve training retention and reduce cognitive overload.

If you're a learning strategist, customer education leader, or instructional designer looking to increase your internal visibility and deliver measurable value, this conversation provides the exact steps you need.

💡 FREE RESOURCE: The 5-Step Strategic Pushback Framework - book.iorad.com/adoption-curve-episode-9

SOCIALS:

👨‍💻 Connect with Sean - https://www.linkedin.com/in/sean-adams-sales/

👨‍💻 Connect with Heidi - https://www.linkedin.com/in/heidikriz/

🌍 IORAD website - https://www.iorad.com

⏰ TIMESTAMPS

00:00: From NASA to community founder: Heidi’s L&D journey

03:09: How to be seen as strategic (before you get the title)

06:15: Avoiding the “order taker” trap in L&D

08:25: Tactfully pushing back on bad learning requests11:45: Using "invisible data" to measure learning ROI

The Adoption Curve – Details, episodes & analysis

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The Adoption Curve – Details, episodes & analysis

Podcast details

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