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Explore every episode of the podcast Second in Command: The Chief Behind the Chief with Cameron Herold

Dive into the complete episode list for Second in Command: The Chief Behind the Chief with Cameron Herold. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Ep. 407 - Penji Co-Founder, Johnathan Gryzbowski03 Sep 202400:46:48

In today's episode of the Second in Command podcast, Cameron is joined by Johnathan Grzybowski, Co-Founder, Head of Operations, Marketing, Sales and Strategy for Penji, a creative technology company that leverages some of the world's most talented graphic designers to serve business owners in need of design work.

During the conversation, Cameron and Johnathan discuss the rapid advancements in technology and communication, touching on futuristic ideas that seem almost surreal. You'll learn how emerging tools might reshape the way we exchange ideas, with the possibility of achieving instant, precise communication on the horizon.

The discussion shifts to the essentials of running a modern business with distributed teams. Johnathan shares insights on how to maintain clear communication across global teams, emphasizing the importance of setting expectations, following up, and ensuring respect for all team members, regardless of location.

This episode offers insights on lessons learned from both successes and missed opportunities, underscoring the importance of persistence, data-driven decisions, and the pursuit of long-term goals in both business and life.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


Enjoy!



In This Episode You'll Learn:

  • Penji's strategy of leveraging SEO and data to target their audience effectively, ensuring their ads are seen by the right people. (2:25)
  • Penji's choice to use AI tools and the importance of human involvement in the creative process. (8:51)
  • Johnathan's experience with building a global team and the importance of clear communication and respect. (21:06)
  • The challenges of managing a remote team and the importance of clear communication and follow-up. (44:29)
  • And much more...


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Ep. 406 - Martell Media COO, Tod Melynk29 Aug 202400:45:36

In today's episode of the Second in Command podcast, Cameron is joined by Tod Melnyk, COO of Martell Media, Dan Martell's media production company.

During the conversation, Tod reflects on the early days of his career and the valuable lessons he learned along the way. The conversation touches on the importance of surrounding oneself with good mentors and leaders, and how early experiences in a fast-paced industry helped shape his approach to leadership.

You'll discover the nuances of leadership in the modern world, as Tod shares insights on time management, self-awareness, and the importance of hiring self-driven individuals. He emphasizes the need for leaders to be mindful of their brand and reputation, highlighting how these factors play a crucial role in decision-making processes.

This episode offers insights on the importance of asking for help and learning from others, setting the stage for continued growth and success in any career.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


Enjoy!



In This Episode You'll Learn:

  • Tod's involvement with Martell Media, which began when Dan Martell decided to go pro with his studio and brand. (2:44)
  • The three core values of Martell Media: be the example, build the people, and simple scales. (11:31)
  • The two primary engines of Martell Media: the media side, which produces content for free, and the revenue side, which includes coaching and group coaching programs. (23:39)
  • The importance of having a growth mindset and how it helps in building a team that is always pushing themselves to the next level. (38:11)
  • And much more...


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Ep. 397 - Somewhere COO, Benjamin Surman23 Jul 202400:39:24

Today's episode of the Second in Command podcast features a conversation between Cameron and Benjamin Surman, Chief Operating Officer at Somewhere.com.

During the conversation, Benjamin shares insights on how his company evolved and thrived amidst the challenges posed by a global event that forced many businesses to adapt to remote work. You'll discover the initial strategies that propelled Somewhere.com forward, emphasizing the importance of automation and efficiency in streamlining operations.

Learn Benjamin's philosophy on business management and leadership, stressing the need to treat every client's business as one's own. This approach fosters a deep sense of empathy and commitment to delivering high-quality service, which in turn enhances client satisfaction and loyalty. 

This episode offers a blend of practical business strategies and inspirational insights, making it a must-listen for aspiring leaders and entrepreneurs.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


Enjoy!



In This Episode You'll Learn:

  • How Somehwere.com leveraged the sudden shift to remote work during COVID-19 to innovate and find new opportunities for growth. (02:00)
  • The importance of uncovering hidden issues within a company and creating solutions that drive growth and productivity. (27:09)
  • Benjamin's daily routine as a leader, including staying aligned with the company's vision and managing a growing team. (35:06)
  • Strategies for avoiding the pitfalls of getting bogged down in minutiae while ensuring important decisions are made efficiently. (36:58)
  • And much more...


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Ep. 307 – Four Lessons Personal Brands Need to Know to Go to Eight Figures24 Aug 202300:34:45

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of the Brand Builders podcast, Rory Vaden. Cameron reveals the secrets for turning a personal brand into an eight-figure business. They look into the importance of attaching your name to your company so that […]

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Ep. 306 – Uniquely Normal Founder, Matt Lesser22 Aug 202300:40:33

Share This Episode On: Ever wondered how to successfully navigate the world of private equity and business growth? In this episode, Matt Lesser takes us through his early days in the family business, the challenges he faced, and the mentors who shaped his path. He delves into the intricacies of private equity, highlighting the importance […]

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Ep. 305 – How to Build a Strengths-Based Partnership Lessons17 Aug 202300:42:40

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of the Powered by Instinct podcast, Amy Bruske. They discuss the Kolbe Strengths Assessment and how it changed his perspective on how he approaches diversity of strengths in the work environment. They also discuss […]

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Ep. 304 – The Ops Spot Co-Founder, Jhana Li15 Aug 202300:32:04

Share This Episode On: Our guest today is Jhana Li, co-founder of The Ops Spot with Cameron. Jhana describes herself as, “operations-obsessed, with proven experience developing scalable remote teams and infrastructure. I am a systems thinker, who can simultaneously evaluate a company at the 30,000-foot and 3-foot level, and execute in the way that serves […]

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Ep. 303 – Rethinking Execution10 Aug 202300:23:59

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of Rethinking Execution, Scott Levy. They discuss bridging the strategy execution gap that occurs when a company scales itself to greater and greater revenues. They examine the vivid vision concept, outlining how it synthesizes […]

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Ep. 302 – Unleash the Power of Your Second in Command08 Aug 202300:21:25

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and Entrepreneur on Fire host John Lee Dumas. They discuss the importance of enjoying the journey, having some fun, laughing a little, and spending time with the people that matter most, because this is just what we […]

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Ep. 301 – Navigating Remote Work & Cultural Diversity in Entrepreneurship03 Aug 202300:40:18

Share This Episode On: Today’s episode features a conversation between Cameron and the host of The Gig Experience podcast to discuss how he got started in the Entrepreneurs Organization, why leaders have to be cognizant of the lack of human connection due to remote work, and the differences in the way people work in the […]

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Ep. 300 – SaaS Academy COO, Matt Verlaque01 Aug 202300:47:22

Share This Episode On: Our guest today is COO Alliance Member Matt Verlaque, Chief Operating Officer of SaaS Academy, a complete business growth system for Software as a Service (SAAS) founders based in Kelowna, British Columbia. Matt is a passionate tech entrepreneur who took a very non-traditional path to get there. After a decade as […]

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Ep. 299 – The Core Roles of a COO27 Jul 202300:11:45

The Chief Operating Officer of any business has many roles. They are responsible for the execution of the CEO’s vision – turning those ideas into real results. They can also embody other roles, that of a mentor, a partner and even an heir apparent in more mature businesses. In today’s episode, Cameron offers thoughts on […]

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Ep. 298 – M Duffany Builders Managing Partner, Tim Duffany25 Jul 202300:33:16

Our guest today is Tim Duffany, Managing Partner of M. Duffany Builders in Falmouth, Massachusetts, as well as a member of the COO Alliance for the past three years. Tim joined the family business five years ago, where his expertise in the financial services industry has offered a fresh perspective. Tim has been instrumental in […]

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Ep. 396 - Q&A from CEOs and COOs: How to Develop Powerful Leadership Skills for CEOs and COOs18 Jul 202400:08:24

In today's episode of the Second in Command, Cameron discusses the intricate responsibilities of CEOs and COOs, emphasizing that no two leaders have the same duties. 

You'll discover the significance of correctly defining roles and compensation, ensuring that executives stay focused on their primary tasks. Cameron introduces his coaching philosophy, which revolves around three pillars: direction, development, and support. 

The conversation also touches on the dynamics between different departmental heads and the CEO, exploring how delegating tasks based on personal strengths can enhance productivity. 

This episode highlights the benefits of investing in leadership rather than replacing staff, thereby maintaining stability and encouraging long-term success.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

In This Episode You'll Learn:

  • Cameron’s coaching framework, focused on ensuring leaders work on the right tasks, developing their skills, and providing necessary support. (0:30)
  • How to keep your team focused by regularly setting and checking their priorities, from quarterly objectives for C-level executives to daily tasks for directors. (1:00)
  • The benefits of delegating tasks according to individual strengths and preferences. (2:07)
  • The importance of a clear org chart to streamline communication and responsibility within the company. (2:28)
  • How to adjust your leadership approach according to the seniority and needs of your team members, ensuring effective coaching and development. (3:55)
  • And much more...

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Ep. 297 – How to Find an A-Player COO20 Jul 202300:15:40

Every business needs a COO, a second in command who can take your vivid vision and make it a reality through the day-to-day operations of your business. In today’s episode, Cameron offers his advice on finding and keeping an A-level COO. He’ll explain the ins and outs of creating a COO scorecard – the top […]

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Ep. 296 – Delaney Keating18 Jul 202300:28:16

Today’s episode is a unique one. Our guest is Delaney Keating, a former COO Alliance Member who had originally been booked to be on a previous episode of the podcast before circumstances and strategic business decisions led to her being let go from her position. Delaney offers some real honesty and vulnerability, as well as […]

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Ep. 295 – Supercharge Your Brand: Three Easy Steps to Free PR, and Why PR is a Subset of Sales, not Marketing13 Jul 202300:16:57

There is a skill that a COO can bring to a business and supercharge a brand, one that we often don’t think about, or fail to use most effectively: Public Relations (PR). In today’s episode, Cameron provides insight on this often overlooked skill and how you can use it to create real growth for your […]

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Ep. 294 – Dev Gadhvi Director of Finance, Excellence and Operations, Mehul Gaglani11 Jul 202300:35:40

Our guest today is Mehul Gaglani, Director of Finance, Excellence and Operations for Dev Gadhvi Creations Private Limited, a business that serves people who are looking to build their business around passion by having multiple streams of income. Dev Gadhvi serves trainers, coaches, mentors, experts, and infoprenenuers, largely in the 30-40 year age group. They […]

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Ep. 293 – Culture is by Design: Rolling out the Painted Picture06 Jul 202300:12:07

Every business has a culture. Even if you say you have no culture – that is in fact your culture. You can think of culture as a painted picture. It’s you as the CEO, looking into your crystal ball and seeing what your company looks and feels like. It describes every aspect of your company, […]

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Ep. 292 – Impact School COO, Noor Barrage04 Jul 202300:45:02

Our guest today is Noor Barrage, Managing Partner and Chief Operating Officer for Impact School, a company that works with small to medium-sized businesses to help them scale online using social media. Impact averages around $400,000 USD per month, with nine people internally, not inclusive of their fractional sales team. Impact has partnered with a […]

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Ep. 291 – How to Build Your Culture and Get the Right People29 Jun 202300:12:31

Building a business designed for growth and a culture that aligns with this idea is the goal of every entrepreneur, whether they realize it or not. The question is, how do you go about getting the right people? In today’s episode, Cameron provides some insight into building your culture and getting the right people. You’ll […]

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Ep. 290 – Near COO, Gladys Kong27 Jun 202300:32:25

Our guest today is Gladys Kong, Chief Operating Officer at Near. Previously, she was CEO of UberMedia, which was acquired by Near in 2021. Gladys oversees Near’s privacy initiatives and privacy policy. At UberMedia, she was responsible for assembling a best-in-class data science team and pivoting it from a social media app developer to a […]

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Ep. 289 – Conversation With Bobby Richards And Cameron Herold – Understanding The Role Of The COO23 Jun 202300:17:04

This is a recast of a podcast conversation between Cameron and Bobby Richards, in which they discuss an issue that many people in business may not be aware of: what the role of a Chief Operations Officer really entails. During the discussion, they discuss the unique role of the COO, as the person who handles […]

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Ep. 288 – WishingUWell, Inc. Vice President Of Operations, Jake Heeb21 Jun 202300:39:45

Our guest today is Jake Heeb, COO Alliance member and VP of Operations for WishingUWell Inc. Jake is dedicated to helping others grow and succeed, and supporting WishingUWell’s efforts to be a more collaborative and well-functioning team. He is the go-to person for taking on issues, troubleshooting, and driving results. His mission is simple: be […]

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Ep. 395 - Intelligent Threads General Manager & SVP Strategic Development and Commercialization, Ronald Beauford16 Jul 202400:39:30

Today's episode of the Second in Command podcast features a conversation between Cameron and Ronald Beauford, General Manager and Senior Vice-President of Strategic Development and Commercialization at Intelligent Threads.

During the conversation, they explore the journey of an entrepreneurial venture, revealing the dynamics of bringing an innovative product to market. Ronald discusses the initial challenges and unexpected successes encountered during Intelligent Threads' early trade shows, which confirmed the commercial viability of their unique offerings.

You'll discover the various strategies he has employed to expand the business, including entering new markets and leveraging partnerships. Gain insights into the complexities of managing a wide range of product SKUs, the importance of data-driven decisions, and the challenges of marketing a high-end product in a competitive landscape.

This episode offers you a sense of the dedication and strategic thinking required to scale a business and the importance of fostering a strong company culture.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!


In This Episode You'll Learn:

  • Why Intelligent Threads chooses a direct-to-consumer approach over platforms like Amazon, focusing on maintaining brand integrity and higher profit margins.
  • Tips on staying focused as a leader, managing multiple business areas, and the importance of aligning daily activities with strategic goals. 
  • Intelligent Threads' growth strategy, including the importance of PR, social media presence, and community involvement for business expansion.
  • How Ronald's extensive military and corporate background has shaped his leadership style, emphasizing people development and building a strong company foundation.
  • And much more...


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Ep. 287 – How To Know Who To Keep And Who To Fire16 Jun 202300:18:39

It’s a difficult scenario, but it’s all too common: You have people on your team who simply don’t measure up. They may have poor results, or perhaps they don’t reflect your core values. Either way, something needs to be done. You may even need to fire them. In today’s episode, Cameron offers some insight into […]

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Ep. 286 – Ninety.io Head Of Client Success, Christine Watts14 Jun 202300:39:07

Our guest today is Christine Watts, Head of Client Success for Ninety.io. Christine has been the driving force behind the company’s incredible growth, taking it from 25 to 120 employees in just three years. They’ve also secured rounds of funding in their series A rounds, propelling them to new heights and allowing them to add […]

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Ep. 285 – Conversation With Chris Harder And Cameron Herold: How To Be A Better CEO09 Jun 202300:43:37

This is a recast of an episode of the Chris Harder Show, in which Chris sits down with Cameron to discuss how to be a better CEO and choose the right second-in-command. During the discussion, they talk about the takeaways from his book, *The Second in Command.* They discuss Cameron’s current digital nomad journey and […]

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Ep. 284 – Pressbooks COO, Basak Büyükçelen06 Jun 202300:38:20

Our guest today is Basak Büyükçelen, Chief Operations Officer for Pressbooks. Born and raised in Istanbul, Turkey, Basak describes herself as a storyteller, film enthusiast, photographer, IT manager, extrovert and immigrant living in Montreal. She is the founder of Supper Society and co-founder of Code Forward. Basak is also a published photographer and has edited and translated […]

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Ep. 283 – Being Vulnerable And Humble As A CEO And Connecting With Your COO02 Jun 202300:11:15

Humility is not a trait we often associate with being a CEO, but it is necessary to be able to have the kind of relationship with your trusted COO to say, “Hey, I’m not strong in this area, can you help?” Having that level of trust is a vital component of the CEO/COO relationship. In […]

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Ep.282 – Center For Family Representation COO, Alicia Williams31 May 202300:41:08

Our guest today is COO Alliance Member, Alicia Williams, the Chief Operating Officer of the Center for Family Representation. Alicia oversees CFR’s diversity, equity, inclusion and belonging work, human resources, information technology, and administration activities, and also works closely with our CFO and Executive Director on strategic planning, facilities and operations issues. She has more […]

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Ep. 281 – Measuring Quality And Warning Signs In The Relationship Between The CEO And The COO26 May 202300:10:12

The relationship between a CEO and a COO is vital for a business. It’s a yin/yang relationship, where the COO can help to bolster areas where the CEO may be weak while executing the CEO’s larger vision. In today’s episode, Cameron provides insight into this relationship – how to measure its quality and identify possible […]

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Ep. 280 – Vice President Of Search And Operations, Y Scouts, Sammy Siegal23 May 202300:38:50

Our guest today is COO Alliance Member and Vice President of Search and Operations for Y Scouts, Sammy Siegal. Born and raised in Alabama, Sammy has worked in general practice senior management level executive search, managed entry-level talent acquisition strategy and execution within the big-4, and led talent acquisition at a SaaS startup supporting the cannabis industry. […]

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Ep.279 – The Evolution Of The COO Role As Your Business Scales19 May 202300:13:37

As a business scales, the roles within that business must evolve. Staff numbers increase, and the tasks that need to be completed increase as well. At some point, an entrepreneur needs to make the decision to take on a COO to help with the day-to-day execution of the business. This role will itself change and […]

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Ep.278 – COO, Vintory, Randy Bonds17 May 202300:40:35

Our guest today is COO Alliance Member and Chief Operating Officer for Vintory, Randy Bonds. Since grade school Randy has had a passion for entrepreneurship. For more than 30 years he has been building his skills by owning and operating eight companies all focused on travel and tourism. Founding, scaling, and selling five companies taught […]

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Ep. 394 - Q&A from CEOs & COOs: The Difference Between Operations Manager and Director09 Jul 202400:07:22

In today's episode of the Second in Command, Cameron explores the intricate dynamics of executive leadership, focusing on the crucial interplay between two top roles in the corporate hierarchy. 

You'll learn how the complementary strengths and weaknesses of these roles can significantly impact a company's performance and strategic direction. 

Cameron offers real-life anecdotes and practical examples illuminating the nuanced responsibilities and expectations placed on these leaders, offering valuable insights into effective management and organizational success.

This episode offers a deeper understanding of how to cultivate a balanced and dynamic leadership team capable of navigating complex business challenges and driving growth.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

In This Episode You'll Learn:

  • The differences between roles like Operations Manager, Director of Operations, VP of Operations, and COO. (1:22)
  • Why the COO's role can vary widely and should be tailored to the CEO's weaknesses and the company's needs. (2:21)
  • Examples of how different strengths in CEOs and COOs can create a balanced leadership team.  (4:14)
  • How the skills needed from a COO can change as the company grows and evolves. (4:14)
  • And much more...

Important Links
Ep. 277 – COO, Fibernetics, Hee Kim09 May 202300:36:34

Our guest today is Chief Operating Officer for Fibernetics, Hee Kim. Hee is a versatile and creative operational mastermind, leading all business and operational functions for Fibernetics, a globally recognized Canadian telecom company that has been providing innovative products and services for over 20 years. He regularly works in close partnership with the other leaders, […]

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Ep. 276 – Let’s Raise Kids To Be Entrepreneurs04 May 202300:18:41

Are you a fan of TED or TEDx talks? Cameron has attended the main five day TED event since 2010. This is mainly because his TEDx talk, “Let’s Raise Kids to be Entrepreneurs” went viral in 2009, and has now had over two and a half million views online. Today’s episode is a rebroadcast of […]

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Ep. 275 – Vp Of Operations, Smb Team, Brandon Bowers03 May 202300:38:18

Our guest today is COO Alliance member and Vice President of Operations for SMB Team, Brandon Bowers. Brandon is an operational leader with a history of scaling small businesses. His past experience has included sales, sales leadership, and entrepreneurship. In his current role, Brandon works to establish the best small law firm growth company in […]

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Ep. 274 – Getting Feedback And Being Vulnerable In Your Business28 Apr 202300:18:29

No one likes to be reminded of all the things that are wrong with their business. For many of us, accepting feedback, particularly criticism, can be extremely difficult. In today’s episode, Cameron discusses how he finally learned to accept feedback for what it is – a learning opportunity. He’ll discuss the reasons why he used […]

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Ep. 273 – President, Iron Tribe Fitness, Karen Broadwater26 Apr 202300:35:50

Our guest today is the President of Iron Tribe Fitness, Karen Broadwater. As the President of Iron Tribe Fitness, Karen has always been passionate about executing and advancing brand strategy, driving customer engagement, and improving the user interface experience. Before taking the role of President in 2018, she was the Vice President of Brand Experience. […]

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Ep.272 – None Of This Actually Matters21 Apr 202300:20:10

Most entrepreneurial CEOs are on the spectrum for bipolar disorder. Also known as manic-depressive illness, bipolar disorder is a mental illness that causes significant shifts in mood, from elation to extreme depression. Some research indicates people with bipolar disorder may show superior leadership skills early in life, possibly because of the intense energy and focus […]

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Ep. 271 – Director of Programs, Special Operators Transition Foundation, Joshua Johnson18 Apr 202300:42:31

Our guest today is the Director of Programs for the Special Operators Transition Foundation, Joshua Johnson. Joshua is well aware of the importance of leadership in every organization. Having developed leaders in finance, tech, utilities, law enforcement, and the military, he knows that leadership matters regardless of what a company does. He has  served for […]

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Ep. 270 – The Top 5 List: Getting Things Done14 Apr 202300:12:50

Every entrepreneur has a to-do list, and for most of us, it’s quite long. However, as part of that list you probably have a top 5 list, the most important tasks to complete each day. If you’re like most of us, many of those vital tasks are ones that drain your energy. In today’s episode, […]

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Ep. 269 – Operations Manager, Growth Cave, Jordan Marksberry11 Apr 202300:37:50

Our guest today is COO Alliance member and Operations Manager of Growth Cave, Jordan Marksberry. Jordan is the operations manager for the Growth Cave, a digital marketing agency that helps businesses get new clients through Facebook advertising. Jordan is only 20, but he’s running a company that will do about $20 million in revenue this […]

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Ep. 268 – Why You Can’t Think Out Loud As A CEO07 Apr 202300:08:41

Do you think out loud as a CEO? Have you ever really thought about all the business lessons you now know to be true? When Cameron was the CEO for 1-800-Got-Junk, he learned the dangers of thinking out loud, especially when coupled with a large title like CEO or COO. In today’s episode, Cameron will […]

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Ep. 393 - Q&A from CEOs & COOs: Changing Titles and Changing Pay Plans02 Jul 202400:12:26

In today's episode of the Second in Command, Cameron discusses a bold organizational overhaul that reshaped roles and titles across a rapidly growing company. 

You'll hear the story of a strategic decision to reevaluate and retitle all 600 employees of a company in a single day. This move aimed to align titles with actual job scopes, from VP-level roles down to directors, ensuring clarity and fairness in organizational structure. 

Cameron explores the complexities of compensation tied to strategic insight, P&L responsibility, and autonomy, highlighting the importance of accurate job classification in fostering a cohesive and productive workforce. 

This episode offers insights into navigating organizational growth and maintaining operational effectiveness through decisive leadership actions.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


In This Episode You'll Learn:

  • Why, in rapidly growing companies, early employees may receive inflated titles like VP without corresponding responsibilities. (1:27)
  • Why it's better to retitle everyone in the organization on a single day to align titles with actual responsibilities. (2:41)
  • The reasons why titles should reflect strategic insight, P&L responsibility, and autonomy. (4:46)
  • The importance of basing compensation on local cost of living and market rates to ensure fairness across different regions. (6:54)
  • The value of clear communication and transparency when making organizational changes to avoid confusion and dissatisfaction among employees. (9:16)
  • And much more...


Important Links


Ep. 267 – How To Scale And Grow Your Business By Finding The Right COO05 Apr 202300:53:05

One of the hardest parts of building a business is hiring the right people. This becomes even more challenging when you’re looking to hire a second in command. You need someone you can trust on a deep level and someone who has the right skill set for the job. If you make the wrong hire […]

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Ep. 266 – The Great Resignation And Connecting With Employees31 Mar 202300:08:29

There’s an adage that says, “If the rate of change outside your business is greater than the rate of change inside your business, you’re out of business.” No doubt you heard about ‘The Great Resignation,’ the mass exodus of workers leaving their jobs during the COVID-19 pandemic amid strong labor demand and low unemployment. Anthony […]

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Ep. 265 – COO, Canopy Management, Haley Burt29 Mar 202300:36:33

Today’s guest is COO Alliance member and COO of Canopy Management, Haley Burt. Canopy Management is an e-commerce brand management firm that sees an 84% average YOY profit lift for our clients. The company was built from scratch, with no external funding or investments, and is now working with over 150 brand partners across the […]

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