Kyle Lagunas, founder and principal analyst at Kyle & Co, explores the real state of AI in HR, the pressures leaders face, and what it takes to build resilient, people-centric organizations in a rapidly shifting landscape. He shares insights on navigating hype cycles, strengthening HR credibility, and choosing AI tools with intention, rather than reacting to market buzz.
Key takeaways:
00:00 Introduction
02:45 AI in HR touches every function, increasing both opportunity and confusion
05:21 AI efforts work best when anchored in clear business problem statements
08:09 Previous tech waves show the value of literacy and practical best practices
10:09 Change resilience and transformation skills become core capabilities for HR teams
13:27 Vendor ethos and credibility matter when selecting AI partners and platforms
18:15 Pilots should measure how AI changes daily work, not just tool metrics
23:57 Cross-functional coalitions help AI initiatives move beyond stalled experiments
28:38 Mapping processes and experiences ensures AI improves HR journeys, not weakens them
Resources mentioned:
Kyle Lagunas
https://www.linkedin.com/in/kylelagunas/
Kyle & Co | LinkedIn
https://www.linkedin.com/company/kyle-co
Kyle & Co | Website
http://kyleandco.com
HiBob | Website
https://www.hibob.com/
Human-Centric AI Council
https://kyleandco.com/hcaic/
UNLEASH World
https://www.unleash.ai/unleashworld/
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