Ops Clinic — Healthcare Operations, Simplified – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

Ops Clinic — Healthcare Operations, Simplified

Gerardo Savo González - GSG Global Ops

Business

Education

Frequency: 1 episode/0d. Total Eps: 3

Ops Clinic is the podcast for private clinic directors, healthcare administrators, and operations managers who want to build better systems without hiring a consultant for every problem. Each episode breaks down a core operations topic — SOPs, KPIs, process improvement, staff onboarding, change management — into practical, actionable advice you can implement this week. Hosted by GSG Global Ops. New episodes biweekly.

Read moreCollapse

Site

RSS

Apple

Data updated on 14/07/2026

Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

Spotify

No recent rankings available

Shared links between episodes and podcasts

Links found in episode descriptions and other podcasts that share them.

See all

http://gsglobalops.com
2 shares

RSS feed quality and score

Technical evaluation of the podcast's RSS feed quality and structure.

See all

RSS feed quality

To improve

Score global : 62%

Publication history

Monthly episode publishing history over the past years.

Year

Latest published episodes

Recent episodes with titles, durations, and descriptions.

See all

What to Expect from an Operations Consultant

Season 1 · Episode 3

Thursday, May 21, 2026 • Duration 22:52

Thinking about hiring a consultant for your clinic? You're not alone — but the word "consultant" covers everything from IT specialists to Big Four strategists to solo operators who fix workflows. Hiring the wrong type is expensive. Not hiring anyone because the whole category feels intimidating is worse.

In this episode, we cut through the confusion. We explain exactly what an operations consultant does (and doesn't do), the four types of engagements from a single diagnostic session to fractional leadership, realistic cost ranges, and the six questions every clinic owner should ask before signing anything.

What you'll learn:

The difference between operations, management, IT, compliance, and revenue cycle consultants
Four engagement types and what each costs ($125 to $3,500/month)
The five signals that your clinic is ready for outside operational help
Six questions to ask any consultant before hiring — and what good answers sound like
Red flags that tell you to walk away
How to calculate ROI on an operations consulting engagement

Resources mentioned: → Full article: gsglobalops.com/insights → Process Improvement Project Charter: payhip.com/GSGlobalOps → DMAIC Workbook (Amazon): search "GSG Operations Toolkit" → Book a discovery call: gsglobalops.com/service

Hosted by GSG Global Ops | Systems. Processes. Execution.

Read moreCollapse

Is Your Clinic Running on Tribal Knowledge?

Season 1 · Episode 2

Thursday, May 21, 2026 • Duration 20:15

Your best receptionist knows every insurance carrier's pre-authorization rules by heart. Your office manager is the only person who handles credentialing renewals. Your billing coordinator has the phone numbers that actually get answered. None of it is written down.

That's tribal knowledge — and it's running your clinic.

In this episode, we cover the five warning signs that your clinic depends on undocumented expertise, the real financial cost when key staff leave (spoiler: $60,000+ per departure), and a 15-minute dependency audit you can run this week to see exactly where your vulnerabilities are.

What you'll learn:

What tribal knowledge is and why healthcare is especially vulnerable
The five signs: single points of failure, inconsistent execution, shadow training, "just ask" culture, and slow onboarding
A 15-minute dependency audit exercise for your clinic
Three immediate actions to start protecting your operations

Resources mentioned: → Full article: gsglobalops.com/insights → Free Clinic Operations Mini Audit Guide: gsglobalops.com → Clinic Operations Audit Checklist: payhip.com/GSGlobalOps → Book a consultation: gsglobalops.com/service

Hosted by GSG Global Ops | Systems. Processes. Execution.

Read moreCollapse

Why Every Clinic Needs an SOP Library

Season 1 · Episode 1

Thursday, May 21, 2026 • Duration 20:45

Most private clinics don't have written procedures — they have tribal knowledge held in the heads of long-tenured staff. When those people leave (and healthcare turnover runs at 22.7% annually), the knowledge walks out with them.

In this episode, we break down why every private clinic needs a standard operating procedure library and how to build one from scratch — no consultants required.

What you'll learn:

The five warning signs your clinic runs on tribal knowledge
The real cost of undocumented processes (hint: $60,000+ per staff departure)
A simple three-column SOP format any clinic can use immediately
How to prioritize which processes to document first
A week-one action plan to start building your SOP library today

Resources mentioned: → Full article: gsglobalops.com/insights → Free Clinic Operations Mini Audit Guide: gsglobalops.com → SOP Template Book (Amazon): search "GSG Operations Toolkit" → Patient Intake SOP Template: payhip.com/GSGlobalOps → Book a consultation: gsglobalops.com/service

Hosted by GSG Global Ops | Systems. Processes. Execution.

Read moreCollapse

Ops Clinic — Healthcare Operations, Simplified – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Ops Clinic — Healthcare Operations, Simplified – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other1

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other1