As a well-known agency founder and design leader, Andy helps companies like Virgin Holidays, John Lewis and Penguin Random House with issues of customer experience, product strategy, and digital transformation.
Andy's role at Clearleft was to set strategy and vision, promote the value of design, and help their clients realise their digital potential. Andy was very active in the company's day-to-day running, managing the leadership team, setting company culture, and looking after the happiness and well-being of 30+ staff.
Andy is a designer at heart, having spent over 20 years in the field. He loves using his design, technology, and human behaviour knowledge to influence product strategy. As such, Andy is in his element when working alongside board members and their management teams.
In his early career, Andy helped pioneer the field of Web Standards through his work, his blog (one of the highest trafficked in the UK at the time), and the publication of his best-selling book, CSS Mastery. Later, Andy helped popularise the field of UX design, setting up the UK's first dedicated UX agency, along with its first and arguably best UX conference.
When he's not running the company or managing our creative output, Andy can be found sharing his wealth of knowledge at conferences around the world like SXSW, An Event Apart and The Next Web. He also curates the UX London and Leading Design conferences. In 2011, Andy co-founded the Brighton Digital Festival, a citywide celebration of digital culture attracting 40,000 visitors and over 190 events. He currently runs an online community of over 1,500 Heads, Directors and VPs of Design, and is a founding member of Adobe's Design Circle. These are just some of the reasons his company has won Netmag Agency of the Year several times, and he's appeared on both the Wired 100 and BIMA 100 lists.
Never happier than when he's diving some remote tropical atoll, Andy is a qualified PADI dive instructor and retired shark wrangler. With a degree in Aeronautical engineering, Andy is currently learning to fly.
In this episode, Andy discusses the essential qualities and skills a successful design leader should possess. He also shares his insights on building and managing a design team, fostering collaboration and creativity, advocating for an organisation's design, and the importance of empathy in design leadership. Andy also provides tips on how to navigate through various challenges while growing on the ladder as a designer leader and how to approach feedback and critique to help your team grow and improve their design skills. Finally, Andy shared his vision for the future of design leadership and the most important skills or qualities for design leaders in the coming years.
