Explore every episode of the podcast NeuroConversant Leadership
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 84: Generational differences are real..but don't generalize! with Craig Mattson | 20 Feb 2025 | 00:30:24 | |
Millenials, Gen X, Gen Z...the differences can make communication a challenge! But don't forget about how much variability there is within each generation, and how many similarities there are between generations. Naming the generations may provide some helpful guidelines, but as ever, making assumptions about how others want to communicate is going to cause problems. Thank you to Craig Mattson for his insights on this topic as well as the 6 modes of communication in his new book " Digital Overwhelm". Learn more about him at www.TheModeSwitch.com Chapters 00:00 Understanding Neuroconversant Leadership 02:07 Diversity in Communication Styles 05:31 Generational Differences in Communication 10:52 Work-Life Balance Perspectives 15:43 Modes of Communication 21:12 The Importance of Non-Verbal Signals 26:17 Final Thoughts and Communication Advice 29:53 Outro 3-20-24.mp4 Takeaways Effective communication requires understanding diverse thinking styles. Leaders should be hospitable in their communication approaches. Generational differences in communication are pronounced but nuanced. Digital overwhelm affects how younger generations communicate. Work-life balance perspectives vary significantly across generations. Non-verbal communication plays a crucial role in workplace interactions. Small talk can facilitate deeper conversations and connections. Pausing before responding can enhance communication quality. It's important to recognize the relational dynamics in communication. Categorizing people can lead to misunderstandings and missed connections. | |||
| 83: Creating and executing on the right Brand Promise | 13 Feb 2025 | 00:11:35 | |
Are you actively branding yourself and your company? Does your brand actually match your brand promise? In this conversation, Jeremy discusses the significance of having a clear mission statement, the relationship between branding and reputation, and the importance of organizational culture in fulfilling brand promises. He emphasizes the need for both individuals and organizations to articulate their missions and brands effectively to guide decision-making and enhance leadership in the STEM workplace. Need help articulating your personal or mission statement? Jeremy would love to help. Reach out to him at www.NeuroConversantLeadership.com to schedule a complimentary 30 minute session to review and develop your mission statement(s). Chapters 00:00 Understanding Mission, Vision, and Branding 00:50 Vision and Mission Statements 01:26 Branding and Brand and Culture 01:50 What are mission statements good for? 02:45 The Importance of a Concise Mission Statement 03:30 Personal and individual mission statements 04:23 Branding 05:38 Branding: Promises and Perceptions 06:27 Culture and Follow-through 08:09 Next steps to take 10:55 How can I help? Takeaways A mission statement is essential for guiding decisions. Branding is about controlling perceptions and fulfilling promises. Culture is crucial for organizations to maintain integrity. Concise mission statements are more memorable and effective. Personal branding should align with how others perceive you. Engaging with others can help clarify your mission. Understanding your brand promise is vital for reputation. Communication of values is key to organizational culture. Regularly reassess your mission and brand promises. An outside perspective can help refine your mission. | |||
| 74: What got you promoted will no longer make you successful; with Luigi Pecoraro | 11 Dec 2024 | 00:30:49 | |
Were you so good at your job, that you got promoted into management? Are the same things that got you promoted, the very things that are making your new job a challenge? In this conversation, Jeremy and Luigi Pecoraro explore the intricacies of leadership development, emphasizing the balance between science and art in executive education. They discuss the importance of adapting to new roles, the significance of focusing on strengths, and the need for continuous learning in a rapidly changing environment. Luigi shares insights on transformational learning, the platinum rule in leadership, and the necessity of building a culture that embraces learning from failures. The discussion culminates in practical communication advice for effective leadership. You can learn more about Luigi at https://www.linkedin.com/in/luigipecoraro or reach out at luigipecoraro@arizona.edu Chapters 00:00 Introduction to Leadership Development 03:26 The Science and Art of Leadership Education 06:27 Trends in Leadership Development 08:43 The Shift from Individual Contributor to Leader 11:41 The Platinum Rule in Leadership 14:26 Focusing on Strengths vs. Weaknesses 17:13 Understanding Learning Agility 19:34 Building a Culture of Continuous Learning 22:17 Transformational Learning and Its Impact 25:30 The Importance of Support in Growth 28:14 Final Thoughts and Communication Advice 30:20 Outro 11-3-2024.mp4 Takeaways Leadership development combines both science and art. Executive education focuses on practical application of academic research. High achievers often struggle with the transition to leadership roles. Post-COVID, strategy and technology are key trends in leadership. The platinum rule emphasizes treating others as they wish to be treated. Focusing on strengths yields better results than shoring up weaknesses. Learning agility is crucial in today's fast-paced environment. Building a culture of continuous learning requires leadership commitment. Transformational learning involves significant personal growth. Authenticity in communication resonates most with people. | |||
| 73: Six (and a half) steps for a sincere apology | 05 Dec 2024 | 00:08:42 | |
Why should you apologize? Is it even worth it? What does it take to make a good apology? In this conversation, Jeremy explores the intricacies of apologies, discussing his personal journey from avoiding them to recognizing their importance in maintaining healthy relationships. He outlines the steps to delivering a meaningful apology and shares a personal example of his own apology, emphasizing the significance of sincerity and timing. Chapters 00:00 The Complexity of Apologies 00:57 Why I didn't want to apologize 01:58 In favor of apologies 03:52 Steps to a Meaningful Apology 06:30 Timing your apology 08:00 Who do you know who apologizes well? Takeaways Apologizing can be difficult, but it's essential for healthy relationships. A genuine apology acknowledges the hurt caused to another person. Actions often speak louder than words when it comes to apologies. A good apology includes specific acknowledgment of the wrongdoing. Taking responsibility is crucial, even if the harm was unintentional. Timing can affect the effectiveness of an apology. A meaningful apology should include a plan to prevent future mistakes. Explaining why a mistake happened can reinforce sincerity, but should not sound like an excuse. Apologies are not just for personal relationships; they are important in professional settings too. Recognizing and appreciating good apologies can strengthen relationships. | |||
| 72: Unlocking the power of vulnerability in communication with Dr. Ravi Iyer | 01 Dec 2024 | 00:31:04 | |
Do you have difficulty making eye contact? Are there other challenges you have that make communication difficult? In this conversation, Dr. Iyer explains how he overcomes his ADHD and being on the Autism Spectrum by being vulnerable and opening up to form deeper connections. You can learn more about Dr. Iyer at http://www.driyer.com/ Takeaways Communication is a two-way street involving interpretation. Vulnerability fosters deeper connections in conversations. Effective communication can transcend neurological differences. Communities are formed through shared emotional connections. Neurodiversity should be viewed as a spectrum, not a deficit. Creating safe spaces encourages vulnerability and openness. Resilient teams are built on impactful interactions. Neuro-alignment focuses on cognitive strengths rather than accommodations. Understanding emotions is key to effective leadership. True communication resonates with the soul and speaks truth. Sound Bites "I had to resort to vulnerability." "I want to be heard." "The essence of communication is connection." | |||
| 71: You can have a Happy Thanksgiving, here are 7 steps that will help | 21 Nov 2024 | 00:09:50 | |
Are you excited about Thanksgiving and other holidays where everyone gets together? Are you also a little stressed about how it is going to be with that group of people? You are not alone! It is a wonderful time of year, but a little bit of preparation will go a long way towards making it even better. In this episode, we explore the dynamics of family gatherings, the potential for triggers, and offers strategies for managing stress during these events. Emphasizing the importance of mindset, he encourages listeners to focus on gratitude and engage in meaningful conversations while setting boundaries when necessary. Jeremy concludes with tips on finding personal space during gatherings to ensure a positive experience. Takeaways Family gatherings can bring up triggers from the past. Taking a deep breath can help manage stress. Mindset is key to enjoying Thanksgiving. Prepare stories to share during conversations. Engage in deeper conversations instead of small talk. Curiosity can lead to productive discussions. Setting boundaries can prevent uncomfortable situations. Offering help can ease social interactions. Finding personal space is important for mental well-being. Sound Bites "Take a deep breath." "Ask with genuine curiosity." "Offering to help is an easy way to participate" | |||
| 70: How non-technical people manage a teams of engineers, with Nick Jain | 14 Nov 2024 | 00:28:00 | |
Are you a non-technical person who now manages a team of engineers? Or an engineer who has become a manager where the truth is a bit softer than you are used to? Nick Jain is our guest and he has a diverse background and has been in both positions. He has a lot of insight in how to reach across a boundary that many find scary. Reach out to him at linkedin.com/in/nickjain In this conversation, Nick Jain, CEO of IdeaScale, discusses the importance of innovation in organizations and how his company facilitates idea generation and evaluation. He shares insights on managing diverse teams, the significance of empathic listening, and effective communication strategies, particularly in technical environments. Jain emphasizes the need for metaphors in explaining complex ideas and the balance between technical expertise and business acumen for executives. He concludes with practical advice for improving communication skills and highlights the value of understanding motivations within teams. Chapters 00:00 Introduction to IdeaScale and Nick Jain 03:18 Managing Diverse Teams: Skills and Motivations 06:25 The Importance of Empathic Listening 09:06 Communicating Complex Ideas Effectively 12:20 Using Metaphors and Analogies in Communication 14:43 Navigating Technical and Managerial Roles 17:53 The Balance Between Technical Skills and Business Acumen 20:42 Advice for Technical Executives 23:44 Conclusion and Personal Insights 27:31 Outro 11-3-2024.mp4
| |||
| 69: Jokes! How to make people laugh with these 8 elements | 07 Nov 2024 | 00:15:23 | |
Are you funny? Do you use humor at the right times and places? Do you know the 8 triggers of laughter? In this conversation, Jeremy explores the complex nature of comedy, focusing on what makes jokes funny, the elements that trigger laughter, and the appropriate contexts for humor. He discusses a controversial joke made by Tony Hinchcliffe, examining the implications of humor that 'punches down' and the societal reactions to it. The conversation delves into the science behind laughter, the timing and appropriateness of humor in various settings, particularly in the workplace, and offers insights on how to effectively use humor without offending others. Resources: Tedx talk by Andrew Tarvin https://www.youtube.com/watch?v=MdZAMSyn_As Jerry Corley's explanation for what makes people laugh https://www.toastmasters.org/magazine/magazine-issues/2018/aug2018/cracking-the-laughter-code Understanding Laughter - Stand up Comedy clinic https://www.standupcomedyclinic.com/wp-content/uploads/2014/01/laughter-triggers.pdf Chapters 00:00 Introduction to Humor in Leadership 00:24 Jokes and politics don't mix 03:36 8 elements that trigger laughter 06:29 Where and when to use humor 08:28 Humor at work 11:56 What to avoid 14:10 In Summary 14:54 Outro 11-3-2024.mp4 Takeaways Comedy often reflects societal issues and sensitivities. Timing and context are crucial when delivering humor. Humor can be a tool for connection but can also offend. Understanding the elements of humor can enhance comedic delivery. Punching down in humor is generally considered inappropriate. Laughter can be triggered by surprise, superiority, and incongruity. Humor in the workplace can improve morale and productivity. Sarcasm can be misinterpreted, especially in written communication. Puns are generally safer than sarcasm in professional settings. Developing humor is a skill that can be practiced and improved. | |||
| 68: Are leaders made or born? Laura Watson tells us they are made! | 31 Oct 2024 | 00:33:45 | |
Are leaders made or born? Laura Watson shares some of the lessons she shares which can help anyone become a successful leader. In this conversation, Laura Watson discusses her extensive experience in leadership and business coaching, focusing on the transition from being a doer to a leader. She emphasizes the importance of effective delegation, communication skills, and emotional intelligence in leadership roles. Laura also highlights the significance of listening and adapting communication styles to different situations. The discussion covers common challenges faced by leaders and the distinction between innate leadership qualities and those that can be learned through coaching and practice. You can find out more about Laura at http://www.venturecoaching.ca/ (She is Canadian ;-) https://www.linkedin.com/in/laurawatson Some resources Laura referenced https://www.eosworldwide.com/ (Traction) https://www.gordontraining.com/leader-effectiveness-training-l-e-t/ (LET) Chapters 00:00 Introduction to Leadership Coaching 03:15 Transitioning from Doer to Leader 06:07 The Roles of Leader and Manager 09:16 Common Challenges in Leadership 11:58 Effective Delegation vs. Abdication 15:09 Communication Skills for Leaders 18:00 Listening and Emotional Intelligence 21:15 The Importance of Silence in Communication 24:19 Leadership: Innate vs. Learned Skills 27:12 Flexibility in Leadership Styles 30:12 Conclusion and Resources 33:15 Outro 3-20-24.mp4 Takeaways The transition from doer to leader is challenging. Effective delegation requires clear expectations and communication. Listening is a crucial skill for effective communication. Silence can be a powerful tool in conversations. Leaders need to adapt their styles to different situations. Leadership skills can be learned and developed over time. Emotional intelligence plays a key role in leadership success. Having a plan and following it is essential for focus. Communication issues often stem from assumptions and judgments. Coaching can help leaders develop necessary skills quickly. | |||
| 67: To plan or not to plan: Perceiving (P) vs Judging (J) in the MBTI | 24 Oct 2024 | 00:09:19 | |
Do you like to decide on a plan early on or do you prefer to wait until there is more information and be flexible in your planning? In this episode, Jeremy Doran delves into the Myers-Briggs MBTI assessment, focusing on the Judging vs. Perceiving preference pairing. He explains how these preferences influence decision-making, planning, and spontaneity in both personal and professional contexts. Through personal anecdotes and insights, he highlights the importance of understanding these differences to improve communication and teamwork. For information on all 4 pairings of the MBTI assessment, listen to episode 18 with Michael Segovia. Chapters 00:00 Understanding Judging vs. Perceiving 04:51 Personal Experiences with Planning and Spontaneity 07:29 Conflict in Teams: Judging vs. Perceiving Preferences Sound Bites "Judging is not about being judgmental." "People who prefer judging like to plan things out." "I hate planning vacations." Takeaways Judging is about making decisions and seeking closure. Perceiving involves keeping options open and exploring. Personal experiences can illustrate the differences in preferences. Conflict often arises in teams with differing preferences. Both preferences are necessary for successful relationships and organizations. Judging individuals prefer structured plans, while perceiving individuals thrive in spontaneity. Understanding each other's preferences can reduce stress in relationships. Communication is key to navigating differences in preferences. Flexibility in planning can benefit both types of individuals. Awareness of these differences can enhance teamwork and collaboration. | |||
| 66: The introvert's guide to conferences with Stacey Chazin | 17 Oct 2024 | 00:36:17 | |
Does a tendency towards introversion hold you back in your career? Could it actually be one of your greatest strengths? In this conversation, Jeremy Doran and Stacey Chazin explore the unique strengths and challenges faced by introverts in leadership roles. Stacey, a leadership coach, emphasizes the importance of embracing introversion as an asset rather than a liability. They discuss strategies for networking, effective communication, and leveraging personal strengths to thrive in professional environments. The conversation highlights the need for introverts to find their authentic voice and approach to leadership, while also addressing societal biases that favor extroverted traits. Learn more about Stacey at www.ifactorleadership.com Takeaways Introverts can be great leaders by embracing their unique strengths. Networking can be approached in a way that feels authentic to introverts. Preparation is key for introverts to feel comfortable in social settings. Introverts often excel in deep, meaningful relationships rather than superficial connections. Writing can be a powerful tool for introverts to communicate their ideas and establish thought leadership. Introverts should focus on quality over quantity in networking and relationships. Understanding and leveraging one's personality type can enhance leadership effectiveness. Empathy is a significant strength for introverts in building relationships. Introverts can be effective communicators by asking insightful questions. Creating structured environments can help introverts thrive in meetings and networking events.
| |||
| 65: How to have political conversations without conflict | 10 Oct 2024 | 00:05:36 | |
Do you avoid political conversation all together because it ends in arguments? Would you like to talk about ideas, but get frustrated with how those conversations go? In this conversation, Jeremy Doran discusses the increasing polarization in politics, especially as the presidential election approaches. He reflects on personal experiences with heated political discussions and emphasizes the importance of understanding differing viewpoints. Jeremy shares strategies for navigating contentious conversations, such as actively listening, avoiding personal attacks, and refraining from making assumptions about others' beliefs. He encourages listeners to engage in respectful dialogue, especially during politically charged times. Takeaways Politics is increasingly polarized, especially during elections. Mocking someone's position is a personal attack. It's important to have a nuanced view of political issues. Active listening is crucial in contentious conversations. Don't make assumptions about others' beliefs. Separate the person from their political views. Avoid using labels like 'you Democrats' or 'you Republicans'. Challenging assumptions can lead to better conversations. Political discussions should focus on understanding, not attacking. Engage in respectful dialogue during politically charged times. | |||
| 82: How to gain credibility, with Trish Edora | 06 Feb 2025 | 00:25:28 | |
Do you struggle to gain credibility with prospective clients? Especially if you are younger or new in a field? In this episode of NeuroConversant Leadership, Jeremy Doran interviews Trish Edora, a Business Development Manager at Pro Engineering Consulting. They discuss the importance of effective communication in the STEM workplace, the role of a business development manager, and how to build credibility in the engineering field. Trish shares her experiences in project management and emphasizes the need for transparency and authenticity in business relationships. The conversation highlights the significance of personal touch in networking and the value of referrals in gaining clients. You can reach out to Trish at linkedin.com/in/trishedora Chapters 00:00 Introduction to Pro Engineering Consulting 02:20 The Role of a Business Development Manager 07:54 Building Credibility with Architects 14:12 Qualities for Success in Project Management and Business Development 19:26 Communication Insights and Final Thoughts 24:58 Outro 3-20-24.mp4 Takeaways Pro Engineering Consulting aims to be a one-stop shop for engineering services. The role of a business development manager involves expanding the company's network. Building credibility with architects requires personal touch and referrals. Effective communication is crucial in project management to bridge gaps between clients and contractors. Transparency in business dealings fosters trust and collaboration. Personal interactions can leave a lasting impression on clients. Understanding your market is essential for effective business development. Asking questions can enhance credibility and foster relationships. Authenticity in communication helps in establishing genuine connections. Maintaining professionalism while being authentic is key to successful communication.
| |||
| 64: How to build trust with customers and co-workers: Natalie Doyle Oldfield | 03 Oct 2024 | 00:35:27 | |
Do your clients trust you? Do your co-workers? Have you built a culture of trust? Summary In this conversation, Natalie Doyle Oldfield discusses the significance of trust in business relationships, emphasizing the importance of building trust both externally with clients and internally within teams. She introduces her concept of 'trust equity' and the Trust Triangle, which includes communication, behavior, and service as key components of trust. Natalie also highlights the role of first impressions and empathy in establishing trust, providing practical advice for enhancing trustworthiness in professional interactions. To learn more about Natalie, visit her website at or connect with her on LinkedInChapters 00:00 Introduction: Importance of Trust in the Workplace 01:54 Natalie's Journey to Building Trust 06:19 Trust is the critical success factor 07:35 Internal Trust and High Performance Teams 07:44 Trust has to start internally 09:01 Defining trust 11:08 The Eight Principles of Trust 16:27 Establishing Trust: First Impressions Matter 20:14 How to communicate to build trust 22:18 The Tangerine Bear - importance of smiling for a first impression 30:26 Wrap-up and How to Connect with Natalie Takeaways Trust is the critical success factor for all of us. Building trust starts within an organization. The Trust Triangle consists of communication, behavior, and service. First impressions can be formed in as little as 33 milliseconds. Empathy is essential for understanding others' perspectives. Trust equity can be built over time and helps in recovery from mistakes. Effective communication is key to building and maintaining trust. Everything we do communicates a message about trust. How we deal with challenges can significantly impact trust. Being intentional in communication can either build or destroy trust.
| |||
| 63: Why do some stories hit, and some stories bomb? | 26 Sep 2024 | 00:09:20 | |
Have you ever wondered why some stories capture the audience and some fall flat? Jeremy went to his first Moth Storytelling event and would like to share what he learned! You can listen to the Moth stories on NPR, or on their website https://themoth.org/podcast where you can also purchase their books and even their story telling game! Chapters 00:00 The Power of Storytelling 00:58 New Chapter 2 03:13 Telling a story in present tense vs. past tense 05:10 How to interpret a theme or question in a story 06:14 Engaging the Audience Through Present Tense 06:47 Letting people know how long a talk will be 07:17 Having a theme 07:56 Lessons from the Moth Storytelling Event 08:22 How to learn more about Moth Storytelling Takeaways Storytelling is a powerful tool for communication. Engaging the audience is crucial; present tense helps. Themes in storytelling can be interpreted broadly. Memorizing a talk can lead to a lack of emotion. Five minutes is an ideal length for presentations. Having a clear theme keeps the audience engaged. Personal stories can effectively convey business lessons. Observing others' storytelling can enhance your own skills. Emotional connections are key to compelling storytelling. Resources like the Moth can provide valuable storytelling insights. | |||
| 62:How to define NeuroDivergence with Dr. Matt Zakreski | 19 Sep 2024 | 00:42:11 | |
Have you been hearing the term NeuroDivergent all over the place, but not know exactly what it means? How about NeuroDiversity or NeuroTypical? In this conversation, Dr. Matthew Zakreski and Jeremy Doran delve into the complexities of neurodiversity, exploring its definitions, implications, and the importance of understanding different brain types. They discuss the roles of neurotypical and neurodivergent brains, the significance of the prefrontal cortex, and the challenges faced by individuals with executive dysfunction. The conversation emphasizes the need for skill-building, coping techniques, and redefining success in personal and professional contexts. Dr. Zakreski shares insights on communication, creativity, and the importance of small talk in networking, while also highlighting resources available for the neurodivergent community. Ultimately, the discussion aims to empower individuals by fostering knowledge and understanding of their unique brain functions. If you want to learn more about Dr. Matt for your organization, click on https://www.drmattzakreski.com/ Want to learn more about this topic for yourself? You can learn more at https://www.theneurodiversitycollective.com/ Takeaways Neurodiversity encompasses all brain types in the world. Neurodivergent brains have quantifiable differences in form or function. The prefrontal cortex is crucial for executive functioning skills. Willpower is a finite resource that can be depleted. Success can be redefined beyond traditional metrics. Understanding differences can lead to better communication. Small talk serves as a means to navigate social situations. Creativity manifests differently across various thinkers. Pro-social behavior can enhance networking experiences. Knowledge about one's neurodivergence can empower individuals. | |||
| 61: How to take control of any conversation | 12 Sep 2024 | 00:09:23 | |
Have you ever had a conversation go sideways? Afterwards think "If I had only"...or just not gotten the results you were hoping for? In this conversation, Jeremy Doran discusses the importance of gaining control of conversations and offers a method called PTSD (Preparation, Time, Subject, Deliverable) to help with this. He emphasizes the need for preparation, including researching and taking notes ahead of time, and suggests sharing an agenda if necessary. He also advises scheduling conversations and estimating the time needed, as well as informing the other person if there may be interruptions. Clarifying the subject of the conversation and stating the desired deliverable are also important. By following these steps, conversations can become more effective and productive. Chapters 00:00 Introduction: Taking Control of Any Conversation 01:28 What is P T S D 01:40 Preparation 2:38 Time 4:12 Subject 5:03 Deliverable 7:50 Business and non-business conversation benefits 8:30 I want to hear your stories! | |||
| 60: Simplifying Complex Information Through Visual Storytelling; with Emily Schneider | 05 Sep 2024 | 00:27:19 | |
Do you struggle to convey complex information in a Power Point presentation? Meet Emily Schneider. In this episode, Jeremy Doran interviews Emily Schneider, a visual storyteller who helps business leaders simplify complex information using PowerPoint. Emily works with clients in various industries, including pharma, business intelligence, data, finance, and technology. She focuses on creating visual presentations that drive audience engagement and help leaders articulate their stories. Emily emphasizes the importance of simplicity, consistency, and intentionality in slide design. She also discusses the use of visuals, such as images, illustrations, and icons, to enhance presentations. Planning ahead and practicing are key to delivering a confident and impactful presentation. You can learn more about Emily at linkedin.com/in/emilyschneider719 Websites
Sound Bites "I describe myself as a visual storyteller." "When things are visually designed, you're 65% more likely to retain information than when it's just copy and when it's not consistent." "Practice your presentation to be able to jump to any slide at any time." Chapters 00:00 Introduction and Overview of Visual Storytelling 03:24 Simplifying Complex Information with Visuals and Storytelling 06:45 The Importance of Consistency in Color, Font, and Design 18:46 Planning Ahead and Being Intentional in Presentations 22:42 The Power of Visuals and Storytelling in Engagement and Memorability
Takeaways Simplify complex information using visual storytelling in PowerPoint presentations. Focus on simplicity, consistency, and intentionality in slide design. Use visuals, such as images, illustrations, and icons, to enhance presentations. Plan ahead and practice to deliver a confident and impactful presentation.
| |||
| 59: The art of asking for help, and empowering people to solve problems | 29 Aug 2024 | 00:14:18 | |
Do you struggle to ask for help? Do you ask too often? When someone asks you are you unable to say no? In this episode, Jeremy Doran discusses the importance of asking for help and provides tips on how to ask for help effectively. He shares two stories from his own experience to illustrate the lessons he learned. The first story highlights the importance of asking directly for help and not beating around the bush. The second story emphasizes the need to empower others by encouraging them to come up with their own solutions. Jeremy also emphasizes the importance of giving trust and respect, as well as taking responsibility when asking for help. If you know anyone who might relate to this, have them listen to this episode at www.NeuroConversantLeadership.com Sound Bites "All she needed was the key to the supply cabinet." "They were no longer coming to me to help solve a problem. They were coming to me to show off the fact that they were able to overcome an issue." "If you flinch when you ask, they're going to think it's a big deal. If you just say, this is what I need, it's a lot easier to get them to agree." Takeaways Ask for help directly and be specific about what you need. Give trust and respect to those who ask for help. Take responsibility for asking for help and come up with potential solutions. Empower others by trusting them to make good decisions. Share the episode with managers or teachers who struggle with taking responsibility for their own problems. | |||
| 58 : Leadership and scholarships for high school athletes | 22 Aug 2024 | 00:20:23 | |
Have you ever had to lead a group without having any authority to enforce your directions? That takes a special kind of leadership. In this conversation, Jeremy Doran interviews Hannah West, a former captain of high school basketball and lacrosse teams. She discusses her experience as an informal leader and how that experience helped her to get a college scholarship. Hannah shares her journey of becoming a captain at a young age and the challenges she faced. She discusses the importance of communication, learning to use her voice, and adapting her leadership style to meet the needs of different team members. Hannah also talks about the differences between public and private schools and the importance of honesty in communication. -Keywords- leadership, communication, informal leader, captain, basketball, lacrosse, public school, private school, honesty -Takeaways-
| |||
| 57: Talking to "Those People", reaching across the aisle | 15 Aug 2024 | 00:06:26 | |
Wouldn't it be easier if we never had to talk to "Those People"? But life is so much richer when we do! In this episode, Jeremy Doran discusses the importance of embracing diversity in the workplace and effectively communicating with people who think and communicate differently. He emphasizes the value of different perspectives in generating new ideas and solving problems. Jeremy encourages reaching across the aisle and integrating people from different departments or with neurodivergent traits. He highlights the need to listen to divergent voices, understand their point of view, and incorporate their ideas. Jeremy also emphasizes the responsibility of neurodivergent individuals to improve their communication skills and effectively express their ideas. Overall, the episode emphasizes the importance of collaboration and understanding in creating a rich and innovative work environment. Takeaways
Chapters 00:00 Embracing Diversity in the Workplace 02:33 Reaching Across the Aisle for the Best Solutions 04:21 The Responsibility of Neurodivergent Individuals 05:48 Understanding and Appreciating Diverse Viewpoints keywords: communication, workplace, diversity, different perspectives, neurodivergent, collaboration, understanding | |||
| 56: An engineering approach to soft skills with Edward Morgan | 08 Aug 2024 | 00:31:36 | |
Have you been left to just figure out how to become a manager? You are not alone! In this episode, Jeremy Doran interviews Edward Morgan, the founder of Gordian Knot, about the transition from being an engineer to a leadership role. He emphasizes the need for training and support for new managers and the value of taking an engineering approach to problem-solving in management. Plus, he loves and seeks out feedback constantly! You can read out to him at https://www.linkedin.com/in/edwardpmorgan/ or https://www.gordianknot.company/ Chapters 00:00 Introduction and Background 03:14 Effective Interviewing Techniques for Software Engineers 05:32 Lessons Learned from Transitioning into a Management Role 14:14 The Value of Feedback in Leadership 19:44 Improving Communication by Avoiding Assumptions 27:27 How to Connect with Edward Morgan Keywords engineer, leadership role, Gordian Knot, hiring processes, software engineers, neurodivergent individuals, communication styles, transition, manager, feedback, micromanagement, training, problem-solving | |||
| 55: How to engineer conflict resolution, find the third option | 01 Aug 2024 | 00:07:33 | |
I often ask myself when navigating conflict...what would an engineer do! In this episode, Jeremy Doran discusses why engineers are great at conflict resolution without compromising. He emphasizes the importance of stating assumptions and seeking the best solution instead of settling for a compromise. Using the example of planning a vacation, he shows how engineers can find a third option that satisfies both parties. By checking assumptions and looking for the best outcome, conflicts can be resolved in a way that leaves everyone happier. Chapters 00:00 Why Engineers Are Great at Conflict Resolution Without Compromising 01:04 Stating Assumptions and Seeking the Best Solution 05:09 Finding a Third Option Instead of Compromising 06:27 Channeling Your Inner Engineer for Effective Conflict Resolution Takeaways Engineers are skilled at conflict resolution because they state their assumptions and seek the best solution. Compromising often leads to a solution that makes everyone slightly less unhappy, but it is not the best outcome. Instead of compromising, channel your inner engineer and look for a third solution that satisfies both parties. By checking assumptions and seeking the best solution, conflicts can be resolved in a way that leaves everyone happier. | |||
| 81: 7 steps for giving constructive feedback | 30 Jan 2025 | 00:06:56 | |
Do you struggle with giving constructive feedback to people on your team? Do you avoid it all together out of dread? Takeaways Constructive feedback is essential for employee growth. Framing feedback positively enhances receptiveness. Start with undeniable facts to avoid defensiveness. Encourage employees to explain their perspective. Use 'I' statements to express personal impact. Empower employees to propose their own solutions. Offer assistance in implementing solutions. Clearly communicate consequences for inaction. Follow up to reinforce positive changes. Address issues promptly to prevent escalation. | |||
| 54: How to use hooks in Zoom meetings with Evgeniy Kharam | 25 Jul 2024 | 00:32:43 | |
Do you struggle to make real connections with people over zoom? Evgeniy Kharam, a cybersecurity expert and author, discusses the importance of soft skills and effective communication. He emphasizes the need to connect with others, especially in a virtual environment, and highlights the power of voice and breathing techniques in overcoming fear and improving communication. Evgeniy also shares the value of asking open-ended questions and using pauses to enhance communication. He recommends self-awareness and self-improvement as key components of becoming a better communicator. You can reach him on linked in at linkedin.com/in/ekharam or check him out at http://security-architecture.org/ Chapters 00:00 Introduction and Background 03:31 The Importance of Soft Skills in Effective Communication 07:25 Overcoming Fear and Improving Communication 09:32 The Power of Self-Awareness and Curiosity in Communication 16:35 Building Personal Connections and Adapting to Different People 23:24 Enhancing Communication Skills with 'Soft Skills Stack' 27:21 Favorite Travel Destinations and Communicators 29:48 One Piece of Communication Advice 32:05 Conclusion and Contact Information Sound Bites "Soft skills is something that's important for everyone in our life, not just for people that are selling stuff." "Slowing down your breathing forces your body to slow down as well, reframing your focus from being afraid to being present." "Replace filler words with pauses. Two seconds of silence won't hurt, and it can make your communication more impactful." | |||
| 53: Beyond DEI, the power of NeuroDiversity in the workplacce | 18 Jul 2024 | 00:14:28 | |
Equity and inclusion (DEI) is an important topic in the workplace, but it is often controversial. There is a lot of pushback on making it a requirement, but there should be no question that embracing diverse points of view is critical in business success.. Diversity in companies, particularly having women on the board of directors, has been shown to lead to higher returns on equity, net income growth, and lower debt levels. Diverse teams are more effective in problem-solving and generating innovative ideas because they challenge each other and bring different perspectives. Neurodiversity, or thinking differently than the norm, is an important aspect of diversity that is often overlooked. Embracing diversity in all its forms, including neurodiversity, can lead to greater productivity and profits in companies. Chapters: 0:00 DEI and why it is so controversial 1:45 Focusing on the benefits of Diversity in the workplace 5:43 The benefits of diversity in problem solving and innovation 8:30 When diversity isn't enough, you need NeuroDiversity 11:20 NeuroDiversity is difficult to see, let alone define! 13:00 It is also important to embrace people who are Neuro-Different than you | |||
| 52: Navigating challenges as a female engineer with Sharon Costanzo | 11 Jul 2024 | 00:35:21 | |
Sharon Costanzo is super smart, and also really good at relationships. It was such a joy to have her on the show! Sharon, who is both an engineer and relationship coach, discusses effective communication in the STEM workplace. She emphasizes the importance of openness, curiosity, and collaboration in problem-solving. Sharon shares her experiences as a female engineer and the challenges she faced in a male-dominated industry. She also highlights the significance of building strong relationships and valuing the whole person in the workplace. In her coaching business, Sharon helps individuals and couples improve communication and navigate conflict. She encourages a shift from the need to be right to focusing on competence and relational skills. Sharon's advice is to prioritize understanding and finding common ground rather than winning arguments.
Takeaways Openness and curiosity are essential in effective communication and problem-solving. Building strong relationships and valuing the whole person in the workplace leads to greater engagement and productivity. Shifting from the need to be right to focusing on competence and relational skills improves communication and relationships. Understanding and finding common ground are more important than winning arguments. Chapters 00:00 Introduction and Background 02:21 Transitioning to Coaching and Instructional Design 04:18 Challenges in Communication for Engineers 07:11 The Importance of Letting Go of the Need to Be Right 10:17 Gender Dynamics in Engineering and Tutoring 14:00 Navigating Gender Bias and Discrimination 15:47 boys and girls in math and science 22:26 Progress in Gender Equality 24:12 Sharon's Coaching Business and Podcast 26:32 Repairing Relationships in the Engineering World 30:43 Conclusion and Communication Advice Keywords communication, STEM workplace, engineer, relationship coach, problem-solving, collaboration, female engineer, male-dominated industry, building relationships, valuing the whole person, coaching business, understanding, common ground | |||
| 51: Being NeuroDivergent is not an excuse, it's an opportunity! | 04 Jul 2024 | 00:16:22 | |
The name of this podcast is partly based upon the term "NeuroDiversity". But, what exactly does that mean? Neurodiversity is an umbrella term that describes people with variations in their mental functions. It includes conditions like autism, ADHD, and dyslexia. While neurodivergent individuals may struggle with soft skills and social interactions, they also have unique strengths. Labels like neurodiversity or ADD can be misinterpreted as weaknesses, but they should be embraced as differences that can be both advantageous and challenging. It's important to avoid using these labels as excuses and instead focus on adapting to the challenges and identifying the strengths that come with neurodiversity. Authenticity and embracing one's unique traits are key to success. There are several podcast episodes and resources available to explore the topic of neurodiversity and its strengths. Takeaways Neurodiversity is an umbrella term for people with variations in their mental functions, including conditions like autism, ADHD, and dyslexia. Neurodivergent individuals may struggle with soft skills and social interactions, but they also have unique strengths. Labels like neurodiversity or ADD should be embraced as differences that can be both advantageous and challenging. Authenticity and embracing one's unique traits are key to success. It's important to adapt to the challenges and identify the strengths that come with neurodiversity. Avoid using these labels as excuses and focus on finding ways to thrive. There are resources available, such as podcast episodes, to explore the topic of neurodiversity and its strengths. Episodes that I reference are 9,11,13 - Me talking about Myers Briggs 18 - Michael Segovia THE Myers Briggs expert is a guest 16,46 - Michael Whitehouse and Nic Redman on being your authentic selves. 31 - Matt Zakreski on defining Neuro-Diversity I also referenced Michael Whitehouses podcast which can be found here https://www.neurodiversitysuperpowers.me/ | |||
| 50: Leading Diverse teams, Intelligence vs Wisdom with Tom Dardick | 27 Jun 2024 | 00:31:19 | |
Do you lead a team of people who are different from each other and different from yourself? Do you know how to knit them together for maximum productivity? Tom Dardick, the principal of Dardick Interpersonal Communication, discusses the importance of healthy communication in diverse teams and building a healthy workplace culture. He emphasizes the need for leaders to see and value each individual, fostering trust and respect. Tom introduces the Eye of Power model, which helps individuals and organizations make positive changes by focusing on emotional growth and relationships. He also highlights the significance of recognizing the unique value in every person and building the muscle of respect. Tom shares his admiration for Winston Churchill as a great communicator and advises everyone to prioritize building their respect muscle. 00:00 Introduction 00:56 Explanation of Tom's Eye of Power in communication 03:34 Working with Individuals and Teams 05:07 Find your lane, and then expand it 06:26 Knitting Together Diverse Teams 08:59 Building Healthy Cultures in the Workplace 10:38 Seeing each person's uniqueness 13:50 How to measure a healthy work culture 16:43 The difference between intelligence and wisdom 18:11 Respecting Differences and Universal Truths 21:54 Building the Muscle of Respect 27:19 Great Communicator: Winston Churchill 28:44 Communication Advice: Building the Muscle of Respect 30:48 Outro 3-20-24.mp4 Takeaways Building healthy workplace cultures requires trust, respect, and open communication. Recognizing and valuing the unique attributes of each individual fosters a sense of belonging and purpose. Leaders should focus on aligning the team's shared mission while also acknowledging and leveraging the unique strengths of team members. Respect is the foundation of healthy communication and can be developed by intentionally recognizing the value of others. Being open to learning from different perspectives and finding opportunities for connection can lead to personal and professional growth. Sound Bites "A healthy culture is one where if you are upset with somebody or mad at somebody, it's okay and you're expected to just go and talk directly to them." "Demanding respect without showing respect is not a winning formula." "Get in the habit of building your respect muscle. Look for and recognize the unique value in every single person you're speaking with."
| |||
| 49:Asking for the sale, 3 steps for making it easier to do | 20 Jun 2024 | 00:18:50 | |
Do you like sales people? Are there times when you have to be one? This is a conflict which needs to be resolved! In this episode, Jeremy discusses the importance of self-promotion and sales skills. He shares his personal experience of realizing the need to promote himself and the challenges he faced. Jeremy emphasizes the need to believe in your product or service and focus on the customer's needs. He also provides tips for overcoming the fear of rejection and asking for the sale. Additionally, Jeremy talks about the importance of networking and not missing the opportunity to promote yourself to the person you're speaking with. He concludes by sharing his own self-promotion and inviting listeners to reach out for a consultation. Chapters 00:00 Introduction and the Need for Self-Promotion 04:05 Transition to Sales Skills 08:06 Overcoming Fears and Obstacles in Sales 10:59 Networking and Asking the Right Questions 13:24 The Power of Having a Sales Process 14:57 I am guilty of all of the mistakes I talk about 16:54 Jeremy's 55 second sales pitch Takeaways Self-promotion is important in the workplace and requires a mindset shift. Believe in your product or service and focus on the customer's needs. Overcome the fear of rejection by realizing that a 'no' is not a personal rejection. Ask for the sale and don't be afraid to promote yourself. Networking is an opportunity to promote yourself to the person you're speaking with. Having a process and steps to follow can make asking for the sale easier. Practice and repetition can improve sales skills. Don't miss the opportunity to promote yourself to potential clients. Invite others to reach out and offer a consultation. | |||
| 48: Self-marketing within a company is more important than most will admit, with Dagna Bieda | 13 Jun 2024 | 00:34:57 | |
Are soft skills important in engineering? Dagna Bieda, an engineer turned career coach, discusses her transition from coding to coaching and the struggles engineers face in communication and self-marketing. She emphasizes the importance of soft skills and business acumen in engineering careers. Dagna also introduces the concept of brain refactoring and neurofeedback training as tools for optimizing the brain's hardware and software. She shares her favorite travel destination (Mongolia) and a place she wants to visit (Finland). Dagna's communication advice is to remember that everyone is doing their best with the knowledge, awareness, and skills they have. Find out more about Dagna at https://www.themindfuldev.com/ and https://www.linkedin.com/in/dagnabieda Takeaways Transitioning from coding to coaching requires recognizing burnout and finding a new passion. Soft skills, such as communication and self-marketing, are crucial for success in engineering careers. Brain refactoring and neurofeedback training can optimize the brain's hardware and software. Mongolia is a beautiful travel destination, while Finland offers the opportunity to see the northern lights. Remember that everyone is doing their best with the knowledge, awareness, and skills they have. | |||
| 47: Storytelling - The science behind why it is so effective | 06 Jun 2024 | 00:07:26 | |
Summary Our brains are wired for stories because storytelling provides sensory stimulation, activates patterns, and promotes social interaction. When we hear a story, our brains are immersed in the situation as if we were there, releasing dopamine and cortisol that make it easier to remember. Stories also provide context, helping our brains organize and understand information. Additionally, storytelling creates empathy and connection through the release of oxytocin. To effectively share information, motivate, and inspire, it is important to tell more stories. Chapters 00:00 The Power of Storytelling: Engaging the Brain and Creating Connection 1:05 There are 3 reasons why storytelling is so effective 1:09 Sensory stimulation 3:10 Our brains love patterns 3:59 Short term memory limitations 05:42 Social interaction through storytelling 06:11 The Art of Selling: Relating to the Audience Through Storytelling 6:50 I want to hear your stories! Takeaways Our brains are naturally wired for storytelling. Stories provide sensory stimulation and activate patterns, making it easier to remember information. Storytelling promotes empathy and connection through the release of oxytocin. To effectively share information, motivate, and inspire, it is important to tell more stories. Sound Bites "Good stories can provide TMI: teaching, motivating, and inspiring" "When we hear stories, we're immersed in the situation as if we were there" "Our brains really like patterns and are basically designed to detect them" | |||
| 46: Greg Williams - Explaining technical ideas to non-technical people | 30 May 2024 | 00:29:01 | |
Greg Williams, VP of Strategy at Western Computer, discusses the importance of effective communication in translating technical information to non-technical audiences. He emphasizes the need to simplify complex concepts, avoid jargon and acronyms, and focus on the business benefits. Greg shares his experience in training his team to communicate effectively and the importance of pausing for questions and checking in with the audience. He also highlights the value of recording and reviewing presentations to improve communication skills. Greg's advice is to slow down, listen to the room, and take your time when communicating. Chapters 00:00 Introduction and Overview of Greg's Role 01:55 Translating Technical Jargon and Plain Language 03:10 The Importance of Pausing and Checking In 07:02 Coaching Team Members for Effective Communication 09:25 Navigating Joint Presentations 12:05 Don't give too many options 15:40 Build an outline for presentations and practice 19:35 Living in a multi-cultural household 21:50 Greg's first presentation experience wasn't good 23:00 When clients get into the weeds 28:35 What do you want to see in future episodes? | |||
| 45: Am I an imposter...or is it a syndrome? | 23 May 2024 | 00:10:16 | |
"I'm Jeremy and I am an imposter"...sounds like a self help group, doesn't it? Imposter syndrome is a common experience where individuals feel like they are frauds and fear being exposed as such. It is often experienced by high achievers who struggle to internalize their accomplishments. The perception of oneself and how others perceive them may not align, leading to feelings of inadequacy. Comparing oneself to others, especially those who are perceived as excellent, can exacerbate imposter syndrome. However, imposter syndrome can also be a sign of growth and stepping outside of one's comfort zone. Accepting compliments, recording successes, and seeking validation from trusted individuals can help combat imposter syndrome. Chapters 00:00 Introduction: Feeling Like an Imposter 03:11 Defining Imposter Syndrome 05:02 The Impact of Others' Perception 07:31 The Grass is Always Greener 07:57 Strategies to Overcome Imposter Syndrome 09:49 Conclusion: Sharing Your Story Takeaways Imposter syndrome is a common experience, especially among high achievers. Comparing oneself to others can contribute to imposter syndrome. Accepting compliments and recording successes can help combat imposter syndrome. Seeking validation from trusted individuals can provide reassurance and perspective. Keywords imposter syndrome, fraud, fear, high achievers, perception, inadequacy, comparison, growth, comfort zone, compliments, successes, validation | |||
| 80: The four pillars of Leadership - with Dr. Tom Collins | 23 Jan 2025 | 00:31:06 | |
What can 4 star generals and admirals teach us about leadership? Quite a lot! In this interview with Dr. Tom Collins, he reveals the four essential pillars of leadership. Character, Competence, Caring & Communication. These apply whether you are in the military, medicine, manufacturing...or anywhere else. Find out more about Dr. Collins on his podcast "The Science of Leadership" found wherever you are listening to this podcast. Or linkedin.com/in/tomcollinsmd Chapters 00:00 Introduction to Leadership and Communication 02:51 The Science of Leadership Podcast 05:45 Research Insights from Four-Star Generals 08:41 The Four Pillars of Leadership 11:34 Character: The Foundation of Leadership 16:32 Competence: Knowing Your Craft 19:34 Caring: The Human Element in Leadership 23:19 Communication: The Key to Effective Leadership 26:54 Translating Military Leadership to Corporate Success 30:36 Outro 3-20-24.mp4 Takeaways Effective communication is crucial in leadership. Character is the foundation of trust in leadership. Competence involves knowing your craft and leading effectively. Caring for team members fosters a positive work environment. Communication encompasses both verbal and non-verbal cues. Change is often met with resistance due to fear of the unknown. Leadership lessons can be learned from military leaders. Setting clear expectations is vital for team success. Leadership is about enabling others to succeed. The four pillars of leadership are interrelated and essential. | |||
| 44: Geoff Weinstein - People don't have time to read...so streamline your message | 16 May 2024 | 00:31:37 | |
Do you want to learn to streamline your communication? Make it simpler and more concise? That's what Geoff Weinstein talks about in this episode. Jeff Weinstein, a communications coach and author, shares his journey into the field of communication and the importance of effective communication in maximizing productivity. He emphasizes the impact of vulnerability and fear of public speaking on our ability to communicate. Geoff focuses on lean communication, which involves making communication more efficient and effective. He discusses the challenges of email overload and the need to prioritize and streamline communication. Jeff also explores the role of AI in communication and the importance of cutting out fluff to deliver clear and concise messages. Learn more about him and his book "Buried Alive: Digging your way out to clear communication" at https://www.geoffweinstein.com/ Chapters 00:00 The Journey into Communication and the Fear of Vulnerability 03:57 The Importance of Learning Communication Skills 06:40 Understanding Lean Communication 13:22 The Role of Technology in Communication 21:35 Using AI as a thought partner Takeaways Effective communication is essential for maximizing productivity. Vulnerability and fear of public speaking can hinder our ability to communicate effectively. Lean communication focuses on making communication more efficient and effective. Email overload is a common challenge that can be addressed by prioritizing and streamlining communication. AI can be a valuable tool for brainstorming and content creation, but human input and critical thinking are still necessary. Cutting out fluff and delivering clear and concise messages is crucial for effective communication. Sound Bites "I didn't do any of the stuff that he did here, I didn't prepare, I didn't memorize, I don't even really have a good script to read out." "You need to learn how to parlay your expertise into a language that others can understand." "Email is anything, but lean. Email is full of waste that needs to be stripped out." | |||
| 43: Show you are confident by asking questions | 09 May 2024 | 00:10:04 | |
Have you ever thought you were the only person in the room who didn't understand something...but when you asked the questions, found that that no one else understood it either? Asking questions requires confidence and can lead to valuable insights and opportunities. Many people are hesitant to ask questions, but those who do often gain respect and create a more open and collaborative environment. Good questions go beyond surface-level understanding and can lead to deeper discussions and problem-solving. It is important to ask questions that are relevant, thoughtful, and show a level of understanding. Handling questions well also requires confidence and the ability to address challenging inquiries. Dismissing or avoiding questions can indicate a lack of confidence or understanding. Asking and answering questions effectively can make a positive impression in job interviews and business meetings. If you would like to speak with Jeremy in person on this or any other topic, reach out to him at www.NeuroConversantLeadership.com Chapters 00:30 The Importance of Asking Questions 02:11 The Confidence to Ask Questions 3:02 Is there such a thing as a dumb question? 04:10 Asking Good Questions 07:15 Handling Challenging Questions 08:45 The Impact of Questions in Job Interviews and Business Meetings Takeaways Asking questions requires confidence and can lead to valuable insights and opportunities. Good questions go beyond surface-level understanding and can lead to deeper discussions and problem-solving. Handling questions well also requires confidence and the ability to address challenging inquiries. Dismissing or avoiding questions can indicate a lack of confidence or understanding. Asking and answering questions effectively can make a positive impression in job interviews and business meetings. Sound Bites "I didn't know what duration was, so I leaned over and I asked a very experienced advisor next to me, I said, what does duration mean? And he looked at me and said, it's tough to explain." "He was so confident that he knew a lot of things that if he didn't know the answer, it was a good question." "If you're asking a question out of laziness, it may not be a dumb question, but it's not a good one." | |||
| 42: Trent Theroux - Using 1 minute stories can help accountants to communicate | 02 May 2024 | 00:31:11 | |
In this conversation, Jeremy and Trent discuss the importance of communication in accounting and how accountants can improve their communication skills. Trent shares his personal journey and how he developed his communication skills. He emphasizes the power of creating one-minute stories and provides tips on how to develop and use them effectively. They also discuss the benefits of exercise in organizing thoughts and reducing filler words. Trent shares information about his books and podcast, as well as his achievements in swimming. The conversation concludes with Trent's advice on communication and how to learn more about him. www.TrentTheroux.com Takeaways Communication is essential in accounting, and accountants can improve their communication skills through practice and specialization. Creating one-minute stories with a head, heart, humor, and hard-hitting elements can make communication more engaging and memorable. Exercise, such as running or swimming, can help organize thoughts and reduce filler words in presentations. Storytelling is a powerful tool in communication, allowing complex ideas to be understood by a wider audience. Chapters 00:00 Introduction and Background 00:36 The Importance of Communication in Accounting 03:19 Specializing and Building Expertise 04:02 The Power of Confidence in Communication 06:09 Creating One-Minute Stories 07:39 Practicing and Using Stories in Networking 10:00 Using Personal Traits to Develop Stories 11:52 The Power of Storytelling in Communication 13:15 Finding Inspiration and Ideas through Exercise 15:20 Organizing Thoughts and Eliminating Filler Words 18:09 The Importance of Practice in Communication 19:36 Trent's Books and Podcast 23:05 Trent's Swimming Achievements 27:06 The Joy of Watching Children 29:28 Antonin Scalia as a Great Communicator 30:40 Creating One-Minute Stories as Communication Advice 31:01 How to Learn More about Trent
| |||
| 41: Weaponizing words and using labels in political debate | 25 Apr 2024 | 00:07:35 | |
In this episode, Jeremy discusses how people use labels to win political arguments and the negative impact of weaponizing words. He shares personal experiences where labels were used against him and emphasizes the importance of avoiding labels in conversations. Jeremy encourages listeners to focus on specific topics and avoid broad assumptions. He also asks for listeners' help in sharing interesting bromides for a future episode. Chapters: 00:42 Why politicians use labels 01:36 Weaponize vs. Weaponise 02:05 Being labelled a "Fan of Ayn Rand" 03:05 "I know all I need to know..." 04:08 Political debate and being labelled a "liberal" 06:03 Challenge not to use labels 06:50 Future episode on Bromides...I need your help! Takeaways Labels are often used in politics to paint a broad picture of opponents and avoid discussing actual issues. Labels can carry assumptions and baggage that hinder productive conversations. Avoid using labels in conversations and ask others to clarify what they mean by a label. Focus on specific topics and avoid broad assumptions when discussing politics or contentious subjects. Bromides, or common sayings, can be unhelpful and prevent meaningful discussions. Keywords labels, political arguments, weaponizing words, assumptions, conversations, bromides | |||
| 40: How to become a top 1% communicator | 18 Apr 2024 | 00:30:27 | |
Brendan Kumarasami, founder of MasterTalk, shares his journey from studying accounting to becoming a speech coach. He discusses the importance of communication skills for STEM professionals and offers three key tips: the random word exercise, the question drill, and the video message. Brendan emphasizes the need for engineers to develop their communication skills in order to advance in their careers and become effective leaders. He also highlights the importance of motivation in overcoming communication challenges. Learn more about Brenden at https://www.rockstarcommunicator.com/ where you can sign up for a free online workshop. Or you can send him a message on Instagram at https://www.instagram.com/masteryourtalk/ Chapters 00:00 Introduction and Background 01:06 Discovering a Passion for Communication 03:00 The Importance of Adaptability in Business 03:29 The Challenge of Open-Mindedness 04:26 The Evolution of MasterTalk 05:25 Targeting Specific Clientele 06:19 Becoming a 1% Communicator 07:33 The Random Word Exercise 08:52 The Question Drill 10:38 The Video Message 12:23 The ACE Framework for Meetings 13:42 Reflecting on Difficult Questions 14:48 Getting to the Point in Communication 17:00 The Three Balls to Juggle in Communication 19:07 Overcoming the Fear of Extemporaneous Speaking 20:14 Stepping Out of Comfort Zones 21:46 The Importance of Communication in STEM Fields 25:31 Favorite and Dream Travel Destinations 26:34 Favorite Communicator: Tony Robbins 29:19 How to Connect with Brendan Takeaways Developing communication skills is crucial for STEM professionals to advance in their careers and become effective leaders. Three key tips for improving communication skills: the random word exercise, the question drill, and the video message. Motivation plays a significant role in overcoming communication challenges. Effective communication involves acknowledging, counting, and evaluating updates in meetings, as well as actively listening and asking meaningful questions. Tony Robbins is recognized as a great communicator for his ability to engage and energize audiences. Reflecting on how your life would change as an exceptional communicator can provide intrinsic motivation to improve. Keywords communication skills, STEM professionals, speech coaching, random word exercise, question drill, video message, motivation | |||
| 39: How to respond when you are triggered | 11 Apr 2024 | 00:09:24 | |
Triggers, like stress, can be good or bad. They are stimuli that spark intense emotions. Negative triggers can be caused by various factors, such as past experiences or body image issues. In conversations, common triggers include feeling invisible, dismissed, or controlled. It is important to be mindful of the impact of our words and to ask questions to clarify intentions. When triggered, taking deep breaths and asking oneself and the other person questions can help diffuse the situation. Positive triggers, such as certain smells or music, can also evoke strong emotions. Chapters 00:51 Triggers, like stress, can be good OR bad 02:01 Common triggers in conversation 04:07 The Impact of Triggers 07:32 Some Positive Triggers | |||
| 38: Carlos Alvarenga - "Persuasion is Chemistry with Language" | 04 Apr 2024 | 00:32:31 | |
Carlos Alvarenga, author of The Rules of Persuasion, discusses the importance of persuasion in effective communication. He explains that persuasion is a demonstration that something is true or appears to be true, and it can be achieved through the character of the speaker, the arguments presented, and the emotions evoked. Alvarenga emphasizes the need for authenticity in persuasion and cautions against using fake emotions or sentimentality. He also highlights the importance of understanding the audience and tailoring the message to their needs and preferences. Learn more about Carlos at https://www.carlosalvarenga.com/
Sound Bites "Persuasion is chemistry with language." "The words in the card that were printed at the factory are sentimental. What you write into the card is emotion." "Think about what must be true in order for any message that you're gonna give to work." Chapters
00:00 Introduction and Background 01:22 The Journey to Writing The Rules of Persuasion 04:31 The Need for Persuasion in the STEM Fields 06:35 The Definition of Persuasion 07:41 The Three Modes of Persuasion 09:35 The Innate and Learned Skills of Persuasion 10:42 The Dark Side of Persuasion 12:05 Using Persuasion to Interpret Political Messages 12:54 The Transition from Technical Expertise to Leadership 17:07 The Power of Personal Stories in Persuasion 24:31 The Difference Between Sentimentality and Authentic Emotion 24:38 Tailoring Communication for Different Audiences 27:07 Three traits in a great communicator 29:24 Simple vs. Easy 31:31 Conclusion and How to Connect with Carlos Alvarenga | |||
| 37: The big bang theory... of communication | 28 Mar 2024 | 00:09:28 | |
In this episode, Jeremy discusses the popularity of the TV show 'The Big Bang Theory' and how it resonates with viewers because of the unique and quirky characters. He emphasizes that everyone is unique and encourages embracing and understanding the differences in others. Jeremy suggests two courses of action: embracing differences by finding out what others are passionate about and why, and finding your own people by joining specific interest groups. By doing so, you can discover hidden overlaps and build connections with others. Chapters 00:00 Introduction 01:42 The Appeal of Unique and Quirky Characters 3:53 Two courses of Action 3;55 First - find the overlap 7:10 Second - find your people 09:15 Conclusion | |||
| 36: Nic Redman on using your authentic voice - Mind Body and Breath | 21 Mar 2024 | 00:30:27 | |
Summary Nic Redman, a spoken voice and recording coach, discusses the importance of voice training and communication in corporate environments. She emphasizes the need to focus on the impact and emotional connection in communication rather than just the technical aspects. Redman highlights the significance of vocal warm-ups to prepare the voice and release tension. She suggests quick and easy exercises that can be done anywhere. Redman also emphasizes the holistic nature of voice, involving the body, mind, and breath. She explains how pitch and variety play a role in effective communication, and encourages authentic expression to make the listener feel something. The principal themes of the conversation are the connection between voice and childhood habits, the importance of releasing tension and exploring vocal expression, and the value of authenticity in communication. The speaker emphasizes that childhood experiences and upbringing can shape one's voice and professional path. They also discuss the need to release tension and explore dormant aspects of the voice to achieve vocal variety and movement. The speaker provides exercises for tongue and jaw release. They advocate for valuing one's own voice and using it authentically in corporate environments. Find out more about Nic at https://nicolaredman.com/on-the-mic-book/ https://www.linkedin.com/in/nic-redman-voice-podcast-recording-coach https://www.instagram.com/nicredvoice/ Chapters 00:00 Introduction and Background 01:26 The Importance of Emotional Impact in Communication 06:22 Silent Warm-up Exercises for Public Settings 08:11 The Connection Between Voice Warm-ups and Tension Release 09:16 Relaxing into Communication and Overcoming Nervousness 11:03 The Relationship Between Tension and Pitch 12:27 The Importance of Variety in Communication 16:10 Expressiveness and Releasing Emotion in Communication 19:09 Exercises for Releasing Tongue and Jaw Tension 24:14 Finding Nic Redman and Her Work 26:07 Favorite Travel Destinations 27:25 A Fantastic Communicator: Mari Black 28:45 Valuing Your Presence in Communication 29:59 Please give me a review! | |||
| 35: Changing the name of the podcast! | 14 Mar 2024 | 00:10:02 | |
Jeremy announces a name change for the podcast to 'NeuroConversant Leadership' and explains the reasoning behind it. He discusses the need to consolidate his online presence and create a unified message. Jeremy shares his interest in communication and leadership, particularly in the context of neurodiversity. He highlights the communication challenges faced by engineers and the importance of effective communication in the STEM workplace. Jeremy explains the concept of neurodiversity and advocates for its inclusion in diversity, equity, and inclusion efforts. He emphasizes the need for neuroconversant leaders in STEM fields and announces the launch of a new webpage. Jeremy concludes by previewing the upcoming guest and future plans for the podcast. Takeaways Consolidating online presence and creating a unified message is important for effective communication. Understanding and communicating across neurodiversity is crucial for leaders in the STEM workplace. Engineers and other STEM professionals may face challenges in communicating with non-technical colleagues. Neurodiversity should be included in diversity, equity, and inclusion efforts. Chapters 00:00 Introduction and Name Change 00:29 Consolidating Online Presence 02:42 Communication Challenges for Engineers 04:17 Understanding Neurodiversity 05:48 Inclusion of Neurodiversity in DEI Efforts 06:35 Communication Challenges in STEM Fields 07:25 Focus on NeuroConversant Leadership 08:15 What happens now? 8:35 Upcoming Guest and Conclusion | |||
| 79: What is EQ? It is NOT the same as IQ for emotions | 16 Jan 2025 | 00:08:34 | |
The term EQ is all the rage these days...but most people don't really know what it is. Let's talk about what EQ is and what it isn't. In this conversation, Jeremy explores the concepts of IQ and EQ, highlighting their definitions, differences, and the importance of emotional intelligence in personal and professional settings. He emphasizes that while IQ measures potential, EQ encompasses interpersonal skills that can be developed. The discussion also covers the components of emotional intelligence, including self-awareness and empathy, and offers practical advice for improving one's EQ through self-reflection, feedback, and expert consultation. Chapter 00:00 EQ is crucial for business success 01:16 Defining IQ 02:11 Defining EQ 02:39 Compare and contrast IQ and EQ 05:03 Practical step 1: Analyze yourself 06:02 Practical step 2: Ask for feedback 06:48 Practical step 3: Seek expert help 07:18 Wrapping up Some key takeaways IQ is a static measure of potential. EQ refers to interpersonal skills that can be taught. Self-awareness is crucial for understanding emotions. Empathy differs from sympathy in emotional understanding. Practicing emotional awareness can enhance EQ. Feedback from others is valuable for personal growth. Consulting experts can aid in emotional development. Reading can provide insights into emotional intelligence. Emotional skills are essential for effective leadership. IQ and EQ together contribute to overall success. | |||
| 34: Using a hook to get people to pay attention | 07 Mar 2024 | 00:05:48 | |
This episode explores how to make people want to pay attention and listen to what you have to say. It emphasizes the importance of understanding that people are self-centered and suggests making conversations relate to them. The episode provides an example of how to frame a conversation to highlight what's in it for the listener. It also discusses the use of hooks to capture attention and shares tips for telling interesting stories. The episode concludes by recommending listening to Episode 10, and getting Chris Fennings book called The First Minute https://chrisfenning.com/ 00:00 Introduction: Importance of Getting Attention 00:25 People are Self-Centered 00:55 Make it Relate to Them 02:28 Start with a Hook 03:28 A fact Jeremy thinks is interesting 04:49 Further Resources | |||
| 33: Dr. Gary Simonds on burnout in the medical field | 29 Feb 2024 | 00:35:15 | |
In this episode, Jeremy interviews Dr. Gary Simonds, a neurosurgeon, professor, and author, about the challenges of communication in the medical field and beyond. Gary discusses how the specialized training of surgeons can hinder their ability to communicate effectively with patients and offers insights into improving communication skills. He emphasizes the importance of listening, preparing for difficult conversations, and using humor to connect with others. Gary also shares his expertise on burnout and resilience, providing strategies for preventing and addressing burnout in various professions. Overall, this conversation highlights the significance of effective communication in building relationships and navigating challenging situations. You can learn more about Gary, and connect with him at https://garyrsimonds.com/ In this episode 00:30 Gary's background 01:22 Surgeons and Communication 03:08 The Language of Medicine 07:24 Emotionally Charged Conversations 09:48 Preparing for Difficult Conversations 12:30 The Importance of Listening 15:42 Body Language 17:30 Gary's Book on Burnout 21:15 Building Resilience to Prevent Burnout 24:00 Taking Control of External stressors, the 90/10 rule 27:07 Travel destinations 28:22 Great Communicators 30:00 Communication Advice: Listening and Humor 31:37 Gary asks Jeremy HIS answers to the 3 questions | |||
| 32: Use the voice... Luke | 22 Feb 2024 | 00:08:49 | |
Summary In this episode, Jeremy talks about some of the most popular male actors and what they have in common. He highlights the unique voices of actors like Sylvester Stallone, Christopher Walken, and James Earl Jones. Jeremy then introduces the five elements of voice usage: pitch, pace, pauses, tone, and inflection. He explains how each element can be used effectively to enhance communication. Jeremy encourages listeners to record and analyze their own voices to improve their communication skills. Takeaways Male actors with interesting voices tend to be more popular. The five elements of voice usage are pitch, pace, pauses, tone, and inflection. Recording and analyzing your voice can help improve your communication skills. Matching your tone with your words is crucial for credibility. Chapters 00:00 The Importance of Voices in Male Actors 02:18 The Five Elements of Voice Usage 03:48 Pitch and Pace 04:44 Pauses and Tone 06:20 Inflection and Meaning 07:13 Recording and Analyzing Your Voice 08:38 Applying Voice Techniques | |||
| 31: Dr. Matt Zakreski on Neurodiversity and communication | 15 Feb 2024 | 00:34:25 | |
In this episode, Jeremy interviews Dr. Matt Zakreski, a clinical psychologist and expert in working with neurodivergent people. They discuss the concept of neurodiversity and the differences between neurodivergent and neurotypical brains. Dr. Matt emphasizes the importance of finding one's community and embracing individual strengths and weaknesses. He also shares insights on effective communication strategies, such as meta-communication and the power of talking about talking. Throughout the conversation, Dr. Matt draws from his personal experiences and expertise to provide valuable advice and perspectives. You can learn more about Dr. Matt at https://www.theneurodiversitycollective.com and https://www.drmattzakreski.com/ Neurodivergent brains are outside expected thought and behavior patterns, representing about 30% of the population. The systems and structures in place are often designed for neurotypical individuals, making it challenging for neurodivergent people to fit in. Finding your community and embracing your strengths can lead to greater satisfaction and success in life. Chapters 01:04 Understanding Neurodivergent People 02:32 Neurodivergent Brains vs Neurotypical Brains 03:54 Challenges Faced by Neurodivergent People 05:24 The Experience of Growing Up Neurodivergent 06:58 The Importance of Finding Your Community 08:36 Embracing Third Door Solutions 10:23 Navigating Leadership and Management Roles 14:04 The Importance of Meta-Communication 17:54 Different Communication Styles and Preferences 23:13 The Desire to Fit In and Masking 26:51 Personal Experience and Expertise 29:22 The Impact of Scott Barry Kaufman 34:15 The Power of Meta-Communication | |||