Mental Selling: The Sales Performance Podcast is a show for motivated problem solvers in sales, leadership and customer service. Each episode features a conversation with sales leaders and industry experts who understand the importance of the mindset and skill set needed to be exceptional at building trusted customer relationships. In this podcast, we get below the surface, tapping into the emotional and psychological drivers of lasting sales and service success. Youโll hear stories and insights about overcoming the self-limiting beliefs that hold salespeople back, how to unlock the full potential in every salesperson, the complexities of todayโs B2B buying cycles, and the rise of todayโs virtual selling environment. We help you understand the mental and emotional aspects of sales performance that will empower you to deliver amazing customer experiences and get the results you want.
Welcome to Mental Selling!
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Ep 110 Leading With Character and Purpose with Brett Shively, CEO of Integrity Solutions
Episode 114
Thursday, May 29, 2025 โข Duration 24:36
Resilience sets the foundation for meaningful growth in modern sales.
Brett Shively, CEO of Integrity Solutions, shares how a people-first mindset, repeatable systems, and core values drive long-term success. With decades of experience in the learning and development space, Brett reflects on what it really means to lead with character and purpose through shifting markets and business uncertainty.
Listeners will hear how behavioral awareness, thoughtful process, and a focus on relationships transform sales outcomes. Brett also unpacks the importance of mindset, grit, and how sellers can adapt without losing integrity.
In this episode, youโll learn:
1. Client Longevity: Creating outcomes that inspire decades-long partnerships.
2. Sales Culture: Fusing skillset and mindset for stronger performance.
3. Personality Dynamics: Adapting style to meet clients where they are.
4. Purposeful Process: Equipping teams to thrive through uncertainty.
Resources:
Brett Shivelyโs LinkedIn: https://www.linkedin.com/in/brettshively/
Learn more about Integrity Solutions: www.integritysolutions.com/
Jump into the conversation:
(00:00) Meet Brett Shively
(01:27) Building resilience when sales gets tough
(03:52) How process-first selling shaped Brettโs path
(05:20) The legacy and impact of Integrity Selling
(08:29) Mindset and skill set in sales performance
(10:32) Real stories of long-term client success
(14:29) Using behavioral styles to build trust
(20:24) Selling with integrity in uncertain markets
Ep 109 Coaching for Sales Congruence with Derek Roberts, President of Roberts Business Group
Episode 113
Thursday, May 15, 2025 โข Duration 38:02
Performance starts with the foundations, and high performers never lose sight of what got them there.
Derek Roberts, President of Roberts Business Group is back with Mental Selling host Hayley Parr to discuss what really drives sales teams to hit their potential. Derek shares stories from his decades in sales leadership, explains why selling is a noble profession, and uncovers the habits and disciplines that separate the best from the rest.
Along the way, Derek discusses the qualities of successful sellers, details strategies for effective coaching, and offers an inside look at the Congruence Model from Integrity Solutions. He also reflects on his work with nonprofits, providing inspiration for anyone selling with purpose, regardless of industry.
In this episode, youโll learn:
1. Goal Clarity in Action: Why personal ownership of goals outpaces external targets.
2. Coaching Beyond the Basics: How leaders develop professionalism and productivity.
3. Navigating Change: Techniques for thriving when markets shift or growth slows.
4. Mission-Driven Selling: Real-world lessons for connecting purpose to productivity in any organization.
Resources:
Derek Robertsโ LinkedIn: https://www.linkedin.com/in/derekroberts1/
Learn more about Roberts Business Group: https://www.robertsbg.com/
Learn more about Integrity Solutions: www.integritysolutions.com/
Jump into the conversation:
(00:00) Meet Derek Roberts
(02:10) Derekโs journey: Childhood sales to coaching
(06:59) High-performing sales teams: Goal clarity and drive
(09:32) Pre-call planning: Big goals vs. conversation goals
(13:52) Moving beyond transactional sales
(20:38) The Congruence Model: Aligning motivation with performance
(24:33) Overcoming misalignment in sales teams
(27:53) Sales in nonprofits: Mission, margin, and impact
(33:06) AI, physical intelligence, and preparing to sell
Ep 100 The Secret to Building a Thriving Sales Culture
Episode 104
Thursday, January 9, 2025 โข Duration 46:15
Success in sales isnโt just about hitting numbers. Itโs about creating deeper connections, building trust, and fostering a culture that drives long-term success.
In this episode, Kevin Eikenberry, Chief Potential Officer at The Kevin Eikenberry Group and author of upcoming book Flexible Leadership: Navigating Uncertainty and Lead with Confidence, joins Mental Selling for a special 100th episode to share lessons from his 30 years of leadership expertise.
Discover how to shape a sales culture that reflects your values, enhance your listening skills to build trust, and embrace flexibility without sacrificing consistency.
In this episode, youโll learn:
1. Success RedefinedโWhy sales success is about more than numbers and how aligning goals with purpose leads to deeper satisfaction and stronger results.
2. Flexibility Meets ConfidenceโHow embracing adaptability while staying rooted in your values helps you lead effectively through uncertainty.
3. Process Goals in ActionโFocusing on actionable steps and milestones drives results and builds momentum over time.
4. Listening That Builds TrustโWhy active listening is a game-changer for strengthening relationships with clients, colleagues, and teams.
Resources:
Kevin Eikenberryโs LinkedIn: https://www.linkedin.com/in/kevineikenberry/
The Kevin Eikenberry Group: https://kevineikenberry.com/
Kevin Eikenberryโs Books: https://kevineikenberry.com/books/
Learn more about Integrity Solutions: www.integritysolutions.com/
Jump into the conversation:
(00:00) Meet Kevin Eikenberry
(06:08) Redefining success in sales beyond quotas
(20:33) Why consistency is key to achieving goals
(22:44) Shaping a thriving sales culture through shared values
(28:04) Building trust by enhancing listening skills
(31:50) Breaking the habit of interrupting and becoming a better communicator
(36:30) Helping customers connect the dots in problem-solving
(40:56) Managing stress and avoiding burnout while achieving ambitious goals
For more related content and information about improving sales performance, visit us at www.integritysolutions.com/
Ep 014 Sales Enablement: Maximizing Your Investment
Episode 14
Tuesday, May 14, 2019 โข Duration 12:54
Sales enablement is one of the biggest- but also more confusing- buzz words in business today. Many sales leaders clamor to add a stream of data, content and technologies without a strategy behind it that may overwhelm salespeople and ultimately harm productivity more than it helps. How do you make the investment and promises of sales enablement actually pay off? Integrity Solutions Chief Sales Officer, Bruce Wedderburn, details how sales teams can use sales enablement to develop better quality conversations skills that can be used at the right time to advance sales opportunities.
Ep 013 Building a Sales Coaching Culture: New Research on How it Drives Performance
Episode 13
Wednesday, October 17, 2018 โข Duration 14:09
Most sales managers claim to value coaching- yet most don't do it rigorously, effectively and in many cases at all. What's behind the disconnect? New research done by Integrity Solutions in partnership with The Sales Management Association looks at key challenges for making coaching work and drivers for making sales coaching yield better results. A discussion with Mike Esterday of Integrity Solutions and Bob Kelly of The Sales Management Association.
Ep 012 The Selling Skill that Will Better Connect You with Customers
Episode 12
Monday, May 14, 2018 โข Duration 17:11
How can you know what works and what doesnโt for connecting successfully with prospects and customers? One important way is to focus on their Behavior Styles โ a critical selling and communication skill which Integrity Solutionsโ Mike Fisher explores in this podcast.
Ep 011 How Can Coaching Empower a More Agile and Adaptive Workforce?
Episode 11
Tuesday, February 6, 2018 โข Duration 13:17
How does the luggage and travel bags powerhouse โ Samsonite โ leverage the power of coaching to help it manage explosive growth and change? We sat down with Lou Cimini, Samsoniteโs Vice President of Human Resources, to learn how Samsonite created a culture that binds leaders together, has a shared purpose to carry out their mission and empowers a more collaborative workforce.
Ep 010 Strengthening Mission-Driven Organizations
Episode 10
Tuesday, October 17, 2017 โข Duration 12:13
Can non-profits become more sales minded in support of their mission? Thatโs the central focus of this podcast with Derek Roberts, which explores how a key division of a leading humanitarian aid organization achieved strong results in a shift that bolstered sales consciousness to support its important mission.
Ep 009 Driving Total Motivation
Episode 9
Friday, July 21, 2017 โข Duration 14:35
How do top companies build high performing cultures by focusing on motivation drive? This podcast features an interview with Lindsay McGregor, co-author of the best-selling book Primed to Perform, who details a new framework for understanding and building employee motivation.
Ep 008 The Three Conversations That Unlock Sales Success
Episode 8
Friday, May 5, 2017 โข Duration 10:19
Keys to success for top-performing sales teams. New data points to how some companies take a different approach to training and development to get a 20% boost in sales. Integrity Solutions' CEO Mike Esterday is asked about new research conducted in partnership with the Sales Management Association.
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