Explore every episode of the podcast Making Dough Show | Restaurant Show

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	Title	Pub. Date	Duration
	How to Get Your Restaurant staff to Follow the Cleaning Checklist \| Restaurant Management Tips	13 Oct 2025	00:06:48
JOIN Our FREE Facebook Group today: https://www.facebook.com/groups/10075401142519206 How to Get Your Restaurant staff to Follow the Cleaning Checklistou don’t have a cleaning problem — you have a management problem.In this video, I break down why your team keeps ignoring the cleaning checklist, and how to fix it for good.We’ll cover:Why checklists stop working after 3 daysHow to inspect what you expectThe system we use at Mattenga’s to keep stores consistently cleanHow to build habits instead of headachesIf you’re tired of repeating yourself, this will change how you manage your restaurant.
	238- The Competitive Edge Every Restaurant Needs!	22 Sep 2025	00:09:45
JOIN the Restaurant Growth Lab FREE Facebook Group: https://www.facebook.com/share/g/18rseCPBZ6/ Are you charging too much… or not enough? In this episode, we’ll show restaurant owners how to quickly uncover hidden opportunities by comparing their menu, pricing, and catering offers against the competition. This isn’t boring “competitive analysis” — it’s a 30-minute exercise that can save you thousands and help you win more customers. You’ll learn: How to spot gaps in your menu that competitors are filling Why some restaurants dominate with bundles and catering while others miss out The simple spreadsheet method to compare sizes, toppings, portions, and pricing in minutes How to position your restaurant so guests see you as the best value in town If you’ve ever wondered why the chain down the street keeps pulling in customers or if you’re leaving money on the table, this episode will give you the tools to fight back. Don’t just run a restaurant — outsmart your competitors.
	237- Let's Plan all your restaurant SEPTEMBER Promotions together!	25 Aug 2025	00:12:04
Join our FREE Facebook Group the Restaurant Growth Lab today: https://www.facebook.com/groups/10075401142519206 How to calculate your MONTHLY SALES GROWTH %: 2025 August % Growth = (2025 Month Sales – 2024 Month Sales) / (2024 Month Sales) × 100
	236- COTROLLING Restaurant Costs Is EASY If You Focus on This ONE Thing	20 Jun 2025	00:05:23
✅ Join our free Facebook group for restaurant owners: Restaurant Growth Labhttps://www.facebook.com/groups/10075401142519206 Want to control food and labor costs without the chaos?The best way to do it is simple: give your managers a budget and hold them to it. In this video, I break down: – How to calculate your weekly sales projection – How to set a realistic labor budget – How to create a purchase budget that actually works If you’re tired of guessing and reacting, this is the system that gives your team clarity—and your bottom line relief.Have questions? I’d love to help. Email me directly at Community@Owner.com Let’s build a business that runs profitably every single week. ✅ Join our free Facebook group for restaurant owners: Restaurant Growth Lab⁠https://www.facebook.com/groups/10075401142519206⁠
	235- 3 RESTAURANT MARKETING Strategies That Actually Work in 2025	16 Jun 2025	00:07:00
🔗 Join my free Facebook Group: https://www.facebook.com/groups/10075401142519206 What’s Actually Working in Restaurant Marketing (Right Now)In this video, I break down 3 restaurant marketing strategies that are driving real results in 2025: ✅ Cold email outreach with complimentary food drops ✅ Smart email & text marketing that brings customers back ✅ Tapping into your local Facebook groups for free exposureNo fluff—just practical tactics you can act on today. 📍15-Minute Action Step:Use Google Maps to find 5 local businesses, schools, or large employers near you.Send out 10 cold emails using the script I share in the video.👉 Drop a comment once you’ve sent your emails—let’s track what’s working together.Cold Email Script Mentioned in the Video:Subject: Can we drop off some complimentary pizza for your team?(Watch the video or check the pinned comment for the full template.)If you’re a restaurant owner looking to grow sales without relying on third-party apps or expensive ads, hit subscribe. I post weekly content to help you grow your restaurant like a pro. 🔗 Join my free Facebook Group: https://www.facebook.com/groups/10075401142519206
	234- RESTAURANT SALES Projections Formula \| Sales Forecasting	05 Jun 2025	00:07:35
JOIN THE FREE FB Group Today: https://www.facebook.com/share/g/18GyuCEkER/ In this video, I break down exactly how we project restaurant sales for the upcoming week and month—step by step. Whether you're a new restaurant owner or scaling to multiple locations, accurate restaurant sales forecasting is critical to staying profitable.You'll learn:1- How we calculate weekly and monthly restaurant sales projections2- The method we use to forecast based on historical data, trends, and seasonality3- How we use sales projections to set our food purchase budget4- How we plan our labor budget around projected sales to control prime cost5- How we create targeted marketing and sales strategies to actually hit our numbersStop guessing. Use real data to make smart decisions in your restaurant. Whether you’re managing one store or scaling a brand, this system will help you run lean, make more profit, and plan like a pro.https://www.facebook.com/share/g/18GyuCEkER/
	233- 😱 DAVE Portnoy Caught Us Off-Guard \| 4 Lessons That Could SAVE Your Restaurant	11 Apr 2025	00:10:45
Dave Portnoy showed up unannounced at Mattenga's Pizzeria—and we weren't ready! 😱 HERE IS THE EPISODE on Youtube: https://www.youtube.com/watch?v=_XG1pD9dLjE&t=1s In today's episode, I'm sharing the 4 essential lessons every restaurant owner must know from our surprise visit by Barstool Sports' own Dave Portnoy. From compromising on recipes to mastering your one-minute story—learn from our experience to ensure your restaurant thrives under pressure. 🔥 Here's what you'll learn: Why compromising your standards could cost you big How to ensure your restaurant is always spotlight-ready The power of clearly telling your story in one minute or less Why genuine hospitality matters more than ever ✅ SUBSCRIBE for more real-world restaurant strategies and behind-the-scenes insights! #DavePortnoy #RestaurantOwner #MattengasPizzeria #RestaurantTips #PizzaReview
	232. Turning Complaints into Loyalty: The Art and Science of Customer Complaints	05 Sep 2024	00:10:14
Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! https://youtu.be/J_wu4bCUC5M Turning Complaints into Loyalty: The Art and Science of Customer Complaints. In today's episode of the Making Dough Show, we’ll dive into a crucial skill for any restaurant owner: how to transform a complaining customer into a loyal guest. Is it really possible to win over fussy customers? Customer complaints can be a goldmine for growth when handled right. I'll also break down how to calculate the lifetime value of your customers and share key strategies for resolving complaints that lead to lasting loyalty. Stay with me until the end as we explore the art and science behind turning complaints into opportunities for building stronger relationships with your guests! 🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	231. Must-Know Tips for New Restaurant Managers: Succeed in Your First 90 Days!	22 Aug 2024	00:11:55
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems https://youtu.be/OdZMuOBcGIU Watch: 5 Menu Engineering Secrets \| Boost Your Restaurant Sales https://youtu.be/gbZWdZvxgEw Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Must-Know Tips for New Restaurant Managers: Succeed in Your First 90 Days! Welcome to another insightful episode of Making Dough Show! 🍕 In this episode, we share 10 essential tips for new restaurant managers. Whether you’re transitioning to a new location, stepping into a management role for the first time, or simply looking to refine your leadership skills, these practical strategies will help you navigate new environments and build strong teams. Key topics include: Discover, Don’t Dictate: Learn why observation and understanding are crucial in your first weeks. Building Genuine Relationships: Tips on connecting with your team without overwhelming them. Mastering Procedures: The importance of diving deep into existing processes before making changes. Vision Casting: How to inspire and motivate your team by setting clear goals. Steady and Systematic Changes: Prioritize and implement changes that have the highest impact. Celebrating Milestones: Recognize and appreciate team achievements to foster a positive work culture. Tune in to discover actionable insights that will set you up for success as a new manager! Don’t forget to like, comment, and subscribe for more tips on running a thriving restaurant business. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #LeadershipTips #NewManager #PizzaBusiness #RestaurantOperations #TeamBuilding #MakingDoughShow #VisionCasting #EmployeeEngagement #BusinessGrowth #SanAntonio
	230. 10 Best Customer Service Experiences in Restaurant Industry	19 Aug 2024	00:21:04
Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems https://youtu.be/OdZMuOBcGIU Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! https://youtu.be/J_wu4bCUC5M 10 Best Customer Service Experiences in Restaurant Industry In this episode of the Making Dough Show, I’m diving into the 10 best customer service practices that can either make or break your restaurant. We all know how crucial customer service is—more than fancy decor or menus. It leaves the first and last impression on your guests. I’ll be covering everything from greeting and farewelling standards to building rapport using the F.O.R.M technique, and ensuring top-notch quality control. If you're in the restaurant industry, these tips can help you elevate your operations and enhance the customer experience. Tune in to learn actionable strategies you can implement with your team this week. Don't miss out on how you can start making more dough by refining your customer service standards! 🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #customerservice #restaurantmarketing #restaurantmanager #makingdoughshow
	229. How to Enforce Restaurant Rules Without Losing Your Team's Respect	08 Aug 2024	00:06:56
Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems⁠ Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systemshttps://youtu.be/OdZMuOBcGIU Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! https://youtu.be/J_wu4bCUC5M How to Enforce Restaurant Rules Without Losing Your Team's Respect Struggling to enforce rules in your restaurant without being seen as the bad guy? In this episode of the Making Dough Show, we dive into the challenges of rule enforcement and how to maintain respect and trust with your team. Discover the secrets to effective restaurant management through clear communication, consistent enforcement, and the power of an Ops Book. We’ll guide you on how to implement systems that ensure fairness, build trust, and empower your staff to follow rules independently—keeping your restaurant running smoothly without constant oversight. 🎓 Coming Soon! Get ready to transform your restaurant operations with our upcoming course, "From Chaos to Control: The Ultimate Ops Book Blueprint." Master the art of rule enforcement with ease and lead your team with confidence. Stay tuned for more details! If you’re a restaurant owner or manager looking to enforce rules without creating friction, this episode is for you! Learn practical tips and strategies that will help you lead with confidence and create a positive work environment. Tune in now and let's make some dough together! 🔔 Don’t forget to subscribe for more expert advice on restaurant management, leadership, and operational mastery! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	228. 10 Steps to Master Monthly Restaurant Marketing with AI Power!	23 Jul 2024	00:10:31
Download for FREE: Restaurant Marketing System Guide- 10 Steps https://mds.mykajabi.com/marketingsystem Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM 10 Steps to Master Monthly Restaurant Marketing with AI Power! Welcome to the Making Dough Show! In this episode, we dive deep into creating a robust monthly restaurant marketing system that guarantees consistent growth and engagement for your restaurant. 🍽️✨ Here’s a quick summary of what you’ll learn: Review Last Month’s Analytics: Analyze your sales data, customer feedback, and marketing performance. Identify popular dishes, effective promotions, and areas for improvement to set a strong foundation for next month. Set Sales Targets for the Next Month: Establish clear and achievable sales goals based on past performance and market conditions. These targets give your team a concrete goal and measure your marketing success. Use ChatGPT to Identify Campaign Opportunities: Leverage ChatGPT to brainstorm and identify creative and relevant marketing opportunities for the upcoming month, ensuring you attract and engage customers effectively. Plan Monthly Campaigns and Offers: Create a detailed calendar outlining all promotional campaigns and special offers, ensuring your marketing efforts are organized and timely. Create Email and Social Media Content: Draft and schedule engaging email newsletters and social media posts that align with your campaigns, keeping your audience informed and engaged. Organize Social Media Giveaways: Plan and execute giveaways to boost engagement and attract new followers, creating excitement around your brand. Develop a Photoshoot Shot List: Plan a photoshoot to capture high-quality images of new dishes and events, ensuring you have the visuals needed for your marketing materials. Script Videos for Social Media: Write engaging video scripts for social media, including behind-the-scenes looks and promotional clips, to enhance your social media presence. Set Up Social Media Ads and Budget: Plan and set up targeted social media ads with a clear budget to maximize your ad spend and return on investment. Plan Offline Events and Local Partnerships: Organize offline events and establish partnerships with local businesses to expand your reach and build stronger community ties. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	227. The Ultimate Guide to Restaurant Success: 37 Must-Have Systems	12 Jul 2024	00:27:17
Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM The Ultimate Guide to Restaurant Success: 37 Must-Have Systems Welcome to another episode of the Making Dough Show! In this exciting episode, we're going deep into the essentials of restaurant operations with a focus on cohesive branding and effective marketing systems. Discover how to streamline your daily operations with detailed checklists and learn the secrets behind successful branding strategies that align your social media, website, and in-store presence. We'll explore how to craft a promotion campaign that maximizes impact without overwhelming your team and delve into the importance of regular email marketing and text message marketing to keep your customers engaged. Plus, I'll share tips on creating consistent, high-quality social media content, responding to online reviews with ease, and strategically allocating your marketing budget for the best ROI. But that's not all – we'll also cover innovative giveaway systems to build community goodwill, the power of local Facebook groups, and the importance of organizing your media efficiently. And when it comes to finances, I'll guide you through essential systems for bookkeeping, receipt management, closing the register, profit and loss analysis, sales tax submission, and payroll processing. Join me as I share 37 key systems that will revolutionize your restaurant's operations, marketing, and finances. Whether you're a new restaurant owner or looking to improve your established business, these insights will help you achieve smooth, efficient, and profitable operations. Don't miss out on this comprehensive guide to making your restaurant dreams a reality! Tune in now and let's make some dough together! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	226. Cell Phone Rules Every Restaurant Needs \| Staff Management Guide	27 Jun 2024	00:05:35
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Welcome to this episode of the Making Dough Show! Today, we're diving into an essential topic for restaurant management: creating an effective cell phone policy for your staff. 📱🍽️ Discover the best practices and key tips to ensure cell phone use in your restaurant is professional, efficient, and enhances productivity. Whether you're dealing with distracted employees or looking to set clear guidelines, this episode has got you covered! 🔔 Don't forget to like, comment, and subscribe for more restaurant management tips and tricks! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow #CellPhonePolicy #RestaurantTips #StaffManagement #EfficiencyTips
	225. ULTIMATE Restaurant Marketing System Assessment for Maximum Profit	20 Jun 2024	00:07:52
Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac ULTIMATE Restaurant Marketing System Assessment for Maximum Profit Welcome to another episode of the Making Dough Show! 🎉 In this episode, we dive deep into the essential steps to assess your restaurant marketing system and ensure you're on the path to maximum profit. 🔍 What You'll Learn: How to analyze your current marketing strategies How to grow your restaurant sales month after month Tips to identify and fix marketing gaps Best practices for optimizing your marketing efforts 📈 Whether you're a restaurant owner, manager, or marketing professional, this episode is packed with actionable insights to help you boost your restaurant's revenue and customer reach. 📢 Don't Miss Out: Subscribe to the Making Dough Show for more expert advice on running a successful restaurant business. Hit the bell icon to stay updated with our latest episodes! 👍 If you find this video helpful, please give it a thumbs up, leave a comment, and share it with your network. We love hearing from you! 🚀 Upcoming Training: Stay tuned for our next training session, where we’ll dive deeper into creating robust marketing systems and leveraging AI to streamline your efforts. Enhance your marketing strategies, save time, and increase your restaurant’s sales. Thank you for watching, and let's make some dough together! 🍽️ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	224. Running a Successful Restaurant: Is an 80-Hour Week the Key?	13 Jun 2024	00:08:45
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac 🍽️ Join us on Making Dough Show as we explore the world of restaurant management through the inspiring journey of Marie, a dedicated restaurateur who has poured her heart into her business for over eight years. Discover how Marie balanced living off savings and reinvesting profits to pay off loans, all while working tirelessly 60-70 hours a week. Now at a crossroads, Marie wonders whether to continue reinvesting in her restaurant's growth or to prioritize paying herself more. In this episode, we delve into practical strategies for running a profitable restaurant and mastering time management in the demanding food industry. Gain invaluable insights on achieving financial sustainability, optimizing operational efficiency, and maintaining work-life balance as an entrepreneur. Whether you're a seasoned restaurateur or aspiring to enter the industry, Marie's story and expert tips will inspire and empower you to thrive. Don't miss out on this essential guide to navigating the complexities of restaurant ownership and achieving lasting success. Tune in to Making Dough Show and learn how to turn dedication into profitability! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	223. How to Terminate an Employee Professionally in 3 Minutes!	06 Jun 2024	00:13:02
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: The REAL Way To Be A GREAT MANAGER (shift leadership etiquettes) https://youtu.be/fYBRiDs7WvY Watch: 5 REASONS WHY RESTAURANTS FAIL \| Tips for Restaurant Growth and Success https://youtu.be/ZTjMMuI95xg How to Terminate an Employee Professionally in 3 Minutes! Welcome to another episode of the Making Dough Show! In this video, we tackle one of the toughest tasks in restaurant management: how to terminate an employee professionally and gracefully in less than 3 minutes. Whether you’re a restaurant owner or manager, knowing how to handle employee termination with respect and professionalism is crucial. In This Episode, You’ll Learn: ✅The art and science of terminating an employee professionally. ✅How to maintain respect and dignity during the termination process. ✅Essential tips for handling poor performance and unmet expectations. ✅Effective communication strategies for a smooth termination. Why This Matters: 🎯Ensures a positive work environment. 🎯Protects your restaurant’s reputation. 🎯Helps maintain team morale and productivity. If you found this video helpful, make sure to share, like, comment, and subscribe for more restaurant management tips and strategies. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	222. Boost Your Catering Sales: Top Restaurant Strategies You Need!	30 May 2024	00:13:20
DOWNLOAD for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 8 PROVEN Tips to INCREASE Your Restaurant's ONLINE ORDERS https://youtu.be/FK-RH5H4j0o Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Boost Your Catering Sales: Top Restaurant Strategies You Need! Which would you prefer: Finding ten customers where each of them orders ten pizzas from you? Or Get one catering deal from one company that orders ten 6" pizzas at once? In today's episode of Making Dough Show, we're diving into the power of catering to boost your restaurant's sales. If you're looking to grow your catering sales, having a solid strategy is crucial. Here are seven expert tips to help you maximize your catering revenue: 1. Always Be on Time and Provide Accurate Orders: Timeliness and accuracy are non-negotiable in catering. Ensure your deliveries are prompt and correct to build trust and reliability with your clients. 2. Create a Menu Offering That Stands Out: Research to identify gaps in the market and tailor your offerings to meet those needs. Develop the best menu items, pricing, and packages that differentiate you from competitors. 3. Stay Professional: Confirm orders in advance. Initiate courtesy calls to reassure clients. Make the process easy and seamless. Follow up with clients to ensure satisfaction. Consider sending thank you cards or gifts. 4. Make It Personal: Build rapport with your clients by gathering intel about their events. Personalized service can lead to repeat business and long-term relationships. 5. Provide an Excellent Presentation: Ensure your food, packaging, and staff presentation are top-notch. First impressions matter, especially in catering. 6. Conduct Food Drops: Target businesses within a 3-5 mile radius of your restaurant. Offering samples can introduce your services to potential clients. 7. Pursue Partnerships and Long-Term Relationships: Building strong partnerships can lead to consistent catering opportunities. Focus on developing long-term relationships for sustained growth. Subscribe to the @makingdoughshow for more restaurant management and marketing strategies to help your business thrive. Don't miss out on our expert tips to elevate your restaurant's success! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	221. 8 Proven Tips to Boost Your Restaurant's Online Orders \| Increase Sales Fast!	23 May 2024	00:07:09
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: The RESTAURANT MANAGEMENT Style that has shaped our Success https://youtu.be/82oFQOaC4O0 Watch: 🔥5 Menu Engineering Secrets \| Boost Your Restaurant Sales https://youtu.be/gbZWdZvxgEw Are you looking to boost your restaurant's online orders and increase sales fast? In this episode of Making Dough Show, we share 8 proven tips to drive more traffic to your online ordering platform. Whether you’re a small community eatery or a larger establishment, these strategies will help you maximize your online sales and grow your business. 📈 What You'll Learn: Prominent Receipt Promotions: How to effectively use receipts to encourage online orders. Optimizing Your Website: Making your online ordering button highly visible. Social Media Integration: Leveraging social media to promote online ordering. Effective Email Marketing: Using email campaigns to drive traffic to your online platform. Printed Material Strategies: Incorporating online ordering in menus and flyers. Business Card Promotions: Utilizing business cards for online order incentives. First-Time User Incentives: Offering deals to encourage first-time online orders. Branded Packaging: Designing packaging to promote online ordering and capture customer data. Don't miss out on these powerful strategies to transform your restaurant’s online ordering system. Implement these tips and watch your sales soar! LET'S CONNECT: 🔔SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow 🔔SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow⁠ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	220. This MANAGEMENT Style has made me a successful Restaurant Manager	02 May 2024	00:03:32
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business- FREE PDF https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: Email Marketing with Ai ChatGPT: Easy Email Marketing https://youtu.be/OSYyx5gJvE4 Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Welcome to the latest episode of Making Dough Show! In this episode, we're thrilled to share our extensive experience and insights gained from managing over 100 team members in the restaurant industry. As seasoned restaurant owners, we understand firsthand the crucial role that effective leadership plays in driving success in the highly competitive restaurant business. Join us as we delve into the intricacies of leadership styles and how they directly impact restaurant excellence. From hands-on management techniques to fostering a culture of empowerment among our team members, we'll discuss practical strategies for overcoming the unique challenges that come with operating multiple restaurant locations. In today's fast-paced restaurant environment, effective leadership is the cornerstone of success. It's not just about managing team members; it's about inspiring them to deliver their best and fostering a positive work culture that drives results. By leveraging different leadership styles tailored to the needs of our diverse team members, we've been able to achieve remarkable success in our thriving pizzerias in San Antonio, Texas. Throughout this episode, we'll share valuable insights into how we manage team dynamics, navigate operational challenges, and maintain a laser focus on delivering exceptional customer experiences. Whether you're a seasoned restaurant owner looking to refine your leadership approach or an aspiring leader eager to make your mark in the industry, this episode is packed with practical wisdom and actionable tips to help you thrive in today's dynamic restaurant landscape. From effective communication strategies to proactive problem-solving techniques, we'll cover it all, providing you with the tools and insights you need to elevate your restaurant game. Subscribe now to stay updated on future episodes brimming with genuine advice and practical insights to help you unlock the full potential of your restaurant business! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	219: Boost Your Restaurant Sales: 5 Menu Engineering Design Secrets Revealed!	26 Apr 2024	00:06:33
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business- FREE PDF https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: Restaurant Owner Top Tips to Successfully Resolve Business Conflicts https://youtu.be/Qg7Q1D5vAQU Watch: Customer Service Secrets: Surpass Expectation \| Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ Boost Your Restaurant Sales: 5 Menu Engineering Design Secrets Revealed! Unlock the secrets to skyrocketing your restaurant sales with these 5 menu design tips! Dive deep into the fascinating world of menu psychology, pricing strategies, and visual cues that can significantly impact your average ticket and overall revenue. In this episode of the Making Dough Show, we unveil the power of descriptive language to tantalize taste buds, strategic layout techniques to highlight high-profit items, and color theory to capture attention. Plus, learn why data analysis is crucial for optimizing your menu offerings and satisfying customer preferences. Whether you run an upscale restaurant or a fast-food joint, these proven strategies will help you maximize profits and create a memorable dining experience for your customers. Don't miss out on this opportunity to revolutionize your menu design and take your restaurant to new heights! Subscribe now for more valuable insights, and share your own menu design success stories in the comments below. Let's make some dough together and elevate your restaurant business to unprecedented levels of success! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	218. 3 Key Elements of a Successful Restaurant Business	04 Apr 2024	00:06:01
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: Opening a Restaurant: 3 Common Mistakes to Avoid https://youtu.be/ffVyRNhF6cE Watch: Restaurant Business Plan \| 3 Reasons Your Restaurant Needs It, plus a free PDF to get you started! https://youtu.be/5ix5P_tUomM 3 Key Elements of a Successful Restaurant Business Opening a restaurant is an adventure filled with excitement and challenges. But before you set sail, you need a map to navigate the treacherous waters of the food industry. That map? Your restaurant business plan. Today, we'll dive into the three non-negotiable elements that must be included in your business plan to captivate investors, secure financing, and pave the way for success. Let's get straight to the essence, no fluff, just the crucial components you need to focus on. 1. Market Analysis and Concept Clarity: First up, your business plan must showcase a thorough market analysis and a clear, compelling restaurant concept. This means understanding your target demographic, the competition, and current market trends. A well-defined concept that aligns with your market analysis demonstrates to investors that you're not shooting in the dark; you know exactly who your customers are and how to outshine the competition. This section should answer why the market needs your restaurant and how you plan to meet that need uniquely. 2. Detailed Financial Projections: The heart of your business plan lies in its financial projections. This section should include startup costs, projected income statements, cash flow estimates, and a break-even analysis. Realism is key here; overly optimistic projections can be a red flag for potential investors. These numbers show that you've crunched the data and understand not just the costs of starting your restaurant, but also the financial path to profitability. It’s crucial to justify your assumptions with industry benchmarks and your market analysis. 3. Marketing and Growth Strategy: Finally, your business plan must outline a robust marketing and growth strategy. This isn't just about how you plan to attract customers initially but also how you intend to retain them and scale your business. Detail your pre-launch marketing plan, ongoing promotional tactics, customer loyalty programs, and any plans for future expansion. This section demonstrates your vision for not just launching a restaurant, but growing it into a thriving business. Your restaurant business plan is more than a document; it's a roadmap to success, a pitch to investors, and a guide for your entrepreneurial journey. Question of the Day: Which of these three elements do you feel most confident about, and which one seems the most challenging? Share your thoughts in the comments below. Engaging with your feedback not only helps us tailor our content but also fosters a community of passionate entrepreneurs who learn and grow together. Remember to hit like and subscribe for more no-nonsense advice on making your restaurant dream a reality. Let's cook up some success together! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	217. Restaurant Business Plan \| 3 reasons you need it plus a free PDF to get you started	28 Mar 2024	00:06:12
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: Opening a Restaurant: 3 Common Mistakes to Avoid https://youtu.be/ffVyRNhF6cE Watch: AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business https://youtu.be/WAV4HkdO4a0 Restaurant Business Plan \| 3 reasons you need it plus a free PDF to get you started Unlock the secrets to restaurant success with a solid business plan! In this episode of Making Dough Show, we delve into why a restaurant business plan is crucial for navigating the competitive landscape of the restaurant industry. From understanding market demographics to conducting thorough market and competitive analysis, we uncover the essential ingredients needed to craft a profitable strategy. Learn how to project financials accurately, identify potential challenges, and capitalize on opportunities for growth. Whether you're a seasoned owner looking to refine your approach or a newcomer eager to make your mark, this episode offers invaluable insights into strategic planning and management. Discover the importance of SWOT analysis, profitability tactics, and effective budgeting to steer your restaurant towards long-term success. Don't miss out on this recipe for success! Subscribe to Making Dough Show for more expert tips and strategies on mastering the art of making dough in the restaurant business. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	216. Opening a Restaurant: 3 Common Mistakes to Avoid	21 Mar 2024	00:05:53
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: 37 RESTAURANT SYSTEMS \| Run a restaurant successfully https://youtu.be/OAHE8zfFFNs Watch: AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business https://youtu.be/WAV4HkdO4a0 Opening a Restaurant: 3 Common Mistakes to Avoid Are you envisioning the grand opening of your own restaurant but feeling anxious about potential stumbling blocks along the way? Dive into the latest episode of the Making Dough Show where we delve deep into the intricacies of restaurant ownership. With a track record of managing six thriving restaurants and poised to open three more in the coming months, we intimately understand the fears and uncertainties that accompany this journey. Join us as we candidly share our experiences and offer invaluable insights to help you navigate the complexities of the restaurant industry. From meticulously planning budgets to strategically selecting the perfect location, we shed light on the common mistakes that can jeopardize your restaurant's success. One of the most significant blunders aspiring restaurateurs often make is underestimating the initial costs involved. Whether you're revamping a pre-existing space or starting from scratch, overlooking essential expenses like permits, equipment upgrades, and marketing efforts can lead to financial strain and setbacks. Moreover, the importance of choosing the right location cannot be overstated. It's not just about foot traffic or rental rates; factors like visibility, demographic appeal, and accessibility play pivotal roles in determining your restaurant's viability. Our comprehensive location scoring checklist, available for download, arms you with the tools to make informed decisions and avoid regrettable leases or unfavorable locales. Don't let uncertainty hold you back from realizing your culinary dreams. Tune in now to the Making Dough Show and embark on a journey towards restaurant success, armed with insider insights, practical advice, and the determination to make your mark in the world of hospitality. Subscribe today and join our community of passionate restaurateurs dedicated to making dough—both figuratively and literally! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	215. AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business	14 Mar 2024	00:08:34
Download PDF for FREE: 12 Genius Ways ChatGPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: 37 RESTAURANT SYSTEMS \| Run a restaurant successfully https://youtu.be/OAHE8zfFFNs Watch: The Ultimate TOAST Demo and Honest Review \| Restaurant Owner Guide https://youtu.be/bcsiKtTa0TM AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business Join us on the Making Dough Show, where we explore the exciting possibilities of AI in restaurant management. In this episode, we uncover how ChatGPT can revolutionize your restaurant business. From crafting compelling email marketing campaigns to creating mouthwatering seasonal menus, we'll delve into 12 ingenious ways ChatGPT can transform your operations. Discover how ChatGPT simplifies social media content creation, inventory management, and competitor analysis, giving your restaurant a competitive edge. Learn how to analyze customer feedback, adapt to emerging culinary trends, and ensure compliance with health and safety regulations using ChatGPT's powerful capabilities. Whether you're a seasoned restaurateur or just starting out, the Making Dough Show provides valuable insights and practical strategies to help your restaurant thrive in today's fast-paced world. Tune in now to unlock the full potential of AI and cook up success with us! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	214. TIPS to be a GREAT Restaurant Manager from a Restaurant Owner	07 Mar 2024	00:04:04
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 4 Roles of a RESTAURANT MANAGER \| Guide to Restaurant Management https://youtu.be/RWy998r37oM Watch: Customer Service Secrets: Surpass Expectation \| Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ Feedback: The Key to Growth and Success \| Tips for Restaurant Managers In this enlightening episode of Making Dough Show, we delve deep into the critical realm of feedback and its pivotal role in fostering growth and success. Join us as we uncover the intricacies of cultivating a robust feedback culture within leadership, exploring the profound impact of constructive criticism and its transformative power in driving professional development. As leaders, it's essential to understand the nuances of effective communication and embrace feedback as a catalyst for continuous improvement. From navigating performance evaluations to empowering team collaboration, we provide invaluable insights and strategies to enhance leadership skills and nurture employee engagement. Discover the art of feedback acceptance and how it fuels a growth mindset, propelling individuals and teams towards excellence. Gain practical advice on managing expectations, fostering open dialogue, and embracing feedback with grace and humility. Whether you're a seasoned manager, aspiring entrepreneur, or passionate team member, this episode offers indispensable guidance on navigating feedback dynamics, fostering a culture of trust and accountability, and unlocking the full potential of your team. Don't let your ego hinder your progress—embrace feedback as a cornerstone of success and embark on a journey of continuous learning and improvement. Join us as we explore the transformative power of feedback and pave the way for unparalleled growth and achievement. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #RestaurantOwner #RestaurantMarketingTips
	213. 5 Common Restaurant Complaints and How to Handle Them Like a Pro	29 Feb 2024	00:15:39
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 3 Restaurant Managers Key Team Building Strategies https://youtu.be/j5IKDD3KVhw Watch: 4 Roles of a RESTAURANT MANAGER \| Guide to Restaurant Management https://youtu.be/RWy998r37oM 5 Common Restaurant Complaints and How to Handle Them Like a Pro In this episode, we uncover the top 5 common complaints from our beloved customers and offer essential strategies to tackle them head-on. From addressing wait time woes to ensuring order accuracy, we leave no stone unturned in optimizing your restaurant's customer experience. Join us as we explore the importance of cleanliness standards, friendly service, and effective complaint resolution protocols. Learn how to enhance customer satisfaction, improve service excellence, and elevate your restaurant's operations to new heights. 🔍 Dive into the world of restaurant management with our comprehensive guide to handling customer concerns, implementing quality checkpoints, and enhancing staff training. Discover the secrets to transforming feedback into success and mastering the art of customer communication. If you're ready to take your restaurant to the next level, don't miss this episode! Subscribe now to stay updated on all our latest tips and insights for restaurant owners and managers. Let's turn complaints into commendations and make every dining experience extraordinary! 🍽️ Comment below to share your own restaurant complaints and join the conversation! And if you're listening on the podcast, we'd love to hear your feedback—leave us a review to let us know how we're doing. Thank you for tuning in, and we'll catch you in the next episode of Making Dough Show! 🍽️ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	212. 3 Restaurant Managers Key Team Building Strategies	26 Feb 2024	00:07:59
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: Creating the Perfect Restaurant Atmosphere: Tips and Tricks from a Restaurant Owner https://youtu.be/OlHu_ijTzMw Watch: Startup Vs Operating Costs: Unveiling the Truth about Starting a Restaurant https://youtu.be/3COoovdTxXU 3 Restaurant Manager Key Team Building Strategies In this latest episode of the Making Dough Show, we delve deep into the intricate art of team building, tailored specifically for restaurant managers seeking to enhance their leadership prowess. With the restaurant industry's dynamic demands, fostering a cohesive and high-performing team is not just advantageous but essential for sustained success. Join us as we unravel three pivotal strategies designed to empower managers in cultivating a robust and unified workforce. Firstly, we unpack the importance of conducting impactful performance reviews, shedding light on the transformative effects of providing timely and constructive feedback. From aligning team objectives to pinpointing areas for improvement, these reviews serve as a cornerstone for nurturing individual growth and organizational excellence. Learn how to navigate these sessions with finesse, fostering a culture of continuous improvement and accountability. Next, we discuss the realm of engaging team building activities, exploring innovative approaches to strengthen bonds and ignite camaraderie among staff members. Discover the power of collaborative exercises, tailored to your restaurant's unique culture and dynamics, that not only foster teamwork but also injects renewed energy and enthusiasm into daily operations. Furthermore, we emphasize the significance of recognizing and celebrating the hard work of your team members. From frontline staff to managerial personnel, acknowledging contributions, big or small, cultivates a sense of value and appreciation that fuels motivation and loyalty. Gain insights into effective recognition strategies that go beyond mere acknowledgment, nurturing a culture of gratitude and empowerment. Throughout the episode, we underscore the pivotal role of leadership in setting the tone for a positive work environment. From fostering empathy and respect to enforcing company policies with fairness and compassion, effective leadership lays the groundwork for a cohesive and thriving team. Learn how to leverage communication and listening skills to understand the needs and aspirations of your team members, thereby fostering a culture of inclusivity and collaboration. As a bonus, don't forget to avail yourself of our complimentary restaurant manager score sheet, a valuable tool for self-assessment and professional development. Share your insights and experiences in the comments below, and let's embark on a journey of growth and success together. Together, let's elevate the standards of restaurant management, one team at a time. Join us as we make dough and make a difference in the vibrant world of hospitality. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow 00:00 Introduction 01:42 Conducting Effective Team Performance Reviews 04:29 Bringing the Team Together 05:49 Recognizing and Rewarding Good Performance
	211. What is the Role of a Restaurant Manager \| Guide to Restaurant Management	15 Feb 2024	00:08:54
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How to Open a Restaurant with No Money: Starting a Restaurant from Scratch https://youtu.be/jWQ9yBNf9OI Watch: 5 Things Every Restaurant Manager Should Know \| Restaurant Owner Tips https://youtu.be/fYBRiDs7WvY What is the Role of a Restaurant Manager \| Guide to Restaurant Management Whether you're a seasoned restaurant owner, a budding entrepreneur exploring the role of a restaurant manager, or a consultant seeking insights into restaurant management, this episode of Making Dough Show is a must-watch. Gain valuable knowledge on conflict resolution, training plans, skill development, operational standards, cost control, budgeting, performance measurement, customer satisfaction, reputation management, continuous improvement, strategic planning, career growth, and the hospitality industry. Learn how to navigate the challenges of the restaurant industry with finesse and grace, and discover the strategies and techniques that will set you apart as a leader in the culinary world. Whether you're looking to enhance your existing skills or embark on a new career path in restaurant management, this episode provides actionable insights and practical advice to help you achieve your goals. So grab your score sheet, assess your strengths, and join the conversation on what it truly means to be a restaurant manager. Let's make some dough together and pave the way for success in the vibrant and ever-evolving world of hospitality. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	210: How to Open a Restaurant with No Money: Starting a Restaurant from Scratch	08 Feb 2024	00:18:22
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: The Ultimate TOAST Demo and Honest Review \| Restaurant Owner Guide ⁠https://youtu.be/bcsiKtTa0TM⁠ Watch: Startup Vs Operating Costs: Unveiling the Truth about Starting a Restaurant ⁠https://youtu.be/3COoovdTxXU⁠ How to Open a Restaurant with No Money: Starting a Restaurant from Scratch Are you dreaming of owning your own restaurant but feeling stuck due to a lack of funds? Fear not, as Making Dough Show is here to illuminate the path towards restaurant ownership even in the face of financial constraints. In this insightful episode, we embark on a comprehensive exploration of the intricacies involved in launching a restaurant with minimal capital investment, catering to aspiring restaurateurs like Joseph who dare to dream big despite their financial limitations. Join us as we dissect the two primary avenues for restaurant establishment: building from the ground up or acquiring an existing establishment. We'll unravel the complexities and costs associated with both options, shedding light on the myriad considerations that can significantly impact your financial outlay. From the initial phases of securing a location and navigating the intricate web of permits and regulations to the crucial decision-making process involving equipment procurement and facility setup, we leave no stone unturned in our quest to demystify the restaurant ownership journey. Delve deeper into the realm of asset purchases, where we unveil insider tips on conducting thorough equipment appraisals to ensure optimal value extraction and mitigate the risk of unforeseen expenses down the line. Learn how to meticulously scrutinize financial records and assess the viability of potential acquisitions, armed with the knowledge of industry-standard valuation methodologies and the critical importance of due diligence in safeguarding your investment. But our journey doesn't end there. We equip you with indispensable strategies for crafting a robust marketing plan that can breathe new life into struggling establishments and catapult your venture to success. From harnessing the power of digital marketing channels to cultivating strategic partnerships within the local community, we empower you to navigate the competitive landscape of the restaurant industry with confidence and creativity. So whether you're a seasoned culinary enthusiast yearning to embark on a new entrepreneurial adventure or a seasoned industry professional seeking to breathe new life into an underperforming establishment, Making Dough Show is your trusted companion on the journey to restaurant ownership success. Join us as we unlock the secrets to realizing your restaurant dreams without breaking the bank, and remember to visit MakingDoughShow.com to submit your burning questions for future episodes. Your culinary destiny awaits – let's make it happen together! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	209. Mastering Shift Leadership: 5 Etiquettes Every Manager Should Know \| Restaurant Owner Tips	14 Dec 2023	00:10:53
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: Customer Service Secrets: Surpass Expectation \| Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ Watch: The Secret to Boosting Holiday Profits in Restaurants https://youtu.be/mnQ6cd18qNM Mastering Shift Leadership: 5 Etiquettes Every Manager Should Know \| Restaurant Owner Tips In this episode of Making Dough Show, we delve into the crucial art of passing and receiving a shift in the restaurant business. We shared five fundamental etiquettes that often get overlooked but play a pivotal role in fostering a positive work environment. As a leader or manager, your reputation sets the tone for the entire shift. Explore the importance of being the leader who not only demands excellence but also exemplifies it, regardless of the circumstances. Learn why maintaining your standard is key to fostering a positive work environment. From defining your leadership reputation to effective communication, learn how to elevate your team's performance and create a seamless transition between shifts. Don't let poor shift handovers be the cause of stress for your team; implement these practical tips today! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	205. 9 Restaurant Holiday Logistics Tips: Guide for a Profitable Festive Season	14 Dec 2023	00:08:28
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: How To Start A Restaurant: Comparing Startup Vs Operating Costs https://youtu.be/3COoovdTxXU Watch: 3 Power Skills Every Restaurant Owner MUST Master \| Guide to Opening a Restaurant https://youtu.be/VVBjoMjDBTQ 9 Restaurant Holiday Logistics Tips: Guide for a Profitable Festive Season In this episode of Making Dough Show, we're exploring the intricate dynamics of holiday logistics within the restaurant business, presenting 9 expert tips to ensure a successful and stress-free festive season. As Q4 approaches, a pivotal period for the industry, these insights aim to empower restaurant owners with practical strategies. The first crucial step is making decisions about your holiday operating days and hours. Whether you're closing on specific days or reducing hours, clear communication is key. Digital communication follows suit, emphasizing the importance of updating your website, social media, third-party platforms, and mapping services to inform customers about your holiday schedule. Online orders can be a potential source of mishaps if not managed properly. Ensure your POS system reflects accurate holiday hours to prevent order confusion and complications. Team availability is another significant aspect, requiring a well-planned meeting to communicate and distribute responsibilities during the holiday season. Food order logistics take center stage to avoid overstock and waste during closures. Emergency contacts become essential for unforeseen issues, especially during the holidays, ensuring you have a list of reliable contacts for equipment repairs and crisis management. Planning for the post-holiday period is equally critical, with considerations for new menu offerings, marketing campaigns, and events to keep the momentum going into Q1. Amid the holiday hustle, crisis management and contingency planning become paramount, allowing restaurant owners to navigate unforeseen challenges with resilience. Share your thoughts in the comments, and let's foster a community of informed restaurateurs. Join us in making this holiday season not just successful but also an opportunity for growth and leadership. Hit play now and let's make some dough together! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	208. Mastering Customer Service: How to Exceed Expectations Even on Your Worst Day \| Restaurant Owner Tips	08 Dec 2023	00:11:34
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: Conflict and Friction in Business: A Success Philosophy \| Restaurant Owner Tips https://youtu.be/Qg7Q1D5vAQU Watch: Boost Profits: Mastering Restaurant Logistics During the Holidays! https://youtu.be/mnQ6cd18qNM Mastering Customer Service: How to Exceed Expectations Even on Your Worst Day \| Restaurant Owner Tips Welcome to a transformative episode of Making Dough Show, where we unravel the secrets of mastering customer service in the face of personal challenges. In this enlightening discussion, we delve into the universal truth that everyone, even the best of us, has bad days. Join us as we explore the expectations placed upon us, whether we're working the kitchen or serving guests, and how those expectations shouldn't waver, even on our toughest days. Discover the art of maintaining a high standard of service, ensuring that every customer's experience is exceptional, no matter the circumstances. In this episode, we provide practical advice on navigating those challenging shifts. Learn the importance of active listening and empathizing with customers, turning your focus outward to create a positive environment. We share valuable tips on affirmations, not just for your own benefit but also for uplifting your team during rough seasons. We emphasize the significance of effective communication with managers and colleagues, creating a supportive workplace where everyone can thrive. Moreover, we highlight the power of relying on scripts in customer interactions. Understand how sticking to a well-crafted script can help maintain professionalism and consistency, ensuring that your customers receive the outstanding service they deserve. Join us as we explore the building of character through challenging seasons, reminding ourselves that, with effective communication and a positive mindset, we can not only survive but thrive, exceeding our guests' expectations. Elevate your hospitality skills and watch the full episode now! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant#restaurantmanagement#restaurantmarketing #restaurantmanager#makingdoughshow
	207. Conflict and Friction in Business: A Success Philosophy \| Restaurant Owner Tips	30 Nov 2023	00:09:18
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: Weather-Proof Your Restaurant Business: Logistics Tips During Holidays ⁠https://youtu.be/fEGxMlPoCqk⁠ Watch: 3 Power Skills Every Restaurant Owner MUST Master \| Guide to Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Conflict and Friction in Business: A Success Philosophy \| Restaurant Owner Tips Join us in this insightful episode of Making Dough Show, where we delve into the nuances of business philosophy in the restaurant industry. In this episode, we share valuable experiences and discuss the importance of having a clear perspective to navigate challenges. Learn about different business philosophies, including the "growing lean" approach, and gain insights into managing chaos, embracing imperfection, and constantly improving. Whether you're a restaurant owner, manager, or simply interested in the business world, this episode offers practical wisdom for success. Subscribe for more insights into the dynamic world of making dough in the restaurant business! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	206. Weather-Proof Your Restaurant Business: Logistics Tips During Holidays	27 Nov 2023	00:11:39
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Welcome back to another episode of Making Dough Show, your go-to guide for thriving in the restaurant business! As we gear up for the winter season, we've compiled 9 indispensable tips for restaurant owners and managers to conquer the unique challenges that cold weather brings. First and foremost, we emphasize the importance of proactive weather monitoring using professional apps to stay ahead of storms and make informed decisions. Safety is our priority, striking a balance between keeping our team and customers safe while maintaining business operations. In this episode, we delve into the critical role of communication, whether it's updating social media, sending emails, or even using signage to keep everyone in the loop. Flexibility in staffing is crucial during unpredictable weather, and we provide insights into understanding your team's commuting challenges and fostering a collaborative approach. As the season sees a shift towards delivery and takeout, we discuss strategies to ensure smooth operations and maintain optimal delivery times. Coordinating with suppliers becomes paramount, considering the impact of weather on inventory, and having backup suppliers ready in case of unforeseen disruptions. Finally, we explore the cozy side of winter hospitality – from warm beverages to hearty dishes, creating a delightful experience for your customers despite the weather. Don't let winter freeze your business – implement these tips now and ensure a thriving quarter of sales. Like, subscribe, and join us in making dough this winter season! Watch: Boost Profits: Mastering Restaurant Logistics During the Holidays! https://youtu.be/mnQ6cd18qNM Watch: 3 Power Skills Every Restaurant Owner MUST Master \| Guide to Opening a Restaurant https://youtu.be/VVBjoMjDBTQ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	204. RESTAURANT Startup Cost vs Operating Cost \| Guide to Opening a Restaurant	10 Nov 2023	00:06:03
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch:3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Watch: RESTAURANT Call Out No Call No Show Policy \| Restaurant Management ⁠https://youtu.be/zLr1wyO5uPg⁠ Welcome to another enlightening episode of Making Dough Show, where we delve into the critical aspects of the restaurant business. In today's discussion, we focus on the pivotal distinction between startup costs and operating costs, providing invaluable insights for prospective restaurant owners. Startup costs, encompassing everything from permits to equipment, are dissected in detail. Gain practical knowledge from our experiences, having successfully launched restaurants with budgets ranging from $50,000 to $500,000, particularly in the vibrant state of Texas. The startup cost breakdown includes rent deposits, interior design, kitchen equipment, initial inventory, licenses, permits, and the non-negotiable need for a website. Transitioning to operating costs, we emphasize their significance in day-to-day business operations. Learn the art of managing variable and fixed costs, with a focus on controlling labor expenses and navigating through ongoing financial commitments such as rent, utilities, salaries, and more. The importance of weekly meetings and data-driven decision-making is underscored, offering practical strategies to ensure long-term financial viability. Explore our free training, linked below, conducted by our seasoned expert, Matt, as he delves into the intricacies of startup and operating costs. Share your thoughts in the comments section – How do you approach budgeting for these costs in the restaurant industry? Your insights contribute to fostering a community of informed and successful restaurateurs. Let's elevate your understanding of restaurant economics together – hit play now and take off on a journey to financial mastery in the restaurant business! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	203. 3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant	08 Nov 2023	00:06:57
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 5 REASONS WHY RESTAURANTS FAIL \| Tips for Restaurant Growth and Success ⁠https://youtu.be/ZTjMMuI95xg⁠ Watch: 10 TIPS for a NEW Restaurant Manager ⁠https://youtu.be/0SNSpBfBies Welcome to Making Dough Show, your ultimate resource for mastering the art of restaurant success! In this episode, we uncover the critical skills every restaurant owner must possess. From honing inventory mastery to mastering vendor negotiations and ensuring meticulous HR compliance, we've got you covered. Discover the secrets to efficient inventory management, where understanding costs and implementing uncounted systems can transform your restaurant's financial health. Learn the art of vendor negotiations, saving your business substantial costs and fostering lasting supplier relationships. Dive into the intricacies of HR compliance, exploring compliant hiring practices and disciplinary actions, safeguarding your restaurant from potential legal challenges. Explore menu engineering techniques, optimizing your menu for both customer satisfaction and profitability. Delve into operational efficiency strategies, streamlining workflows and enhancing customer service for a seamless dining experience. Join us on this transformative journey towards restaurant success and equip yourself with essential skills. Let's elevate your restaurant business together! Subscribe now and stay tuned for more invaluable insights. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	202. 5 REASONS WHY RESTAURANTS FAIL \| Tips for Restaurant Growth and Success	06 Nov 2023	00:08:10
Download for FREE: Restaurant Business Plan \| Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: Maximize Restaurant Holiday Sales: Seasonal Strategies for Restaurants Sales ⁠https://youtu.be/qnUD8Zl2qng⁠ Watch: 10 TIPS for a NEW Restaurant Manager ⁠https://youtu.be/0SNSpBfBies⁠ Welcome to a new episode of Making Dough Show, where we uncover the secrets to restaurant success! In this episode, we address the five critical reasons restaurants often fail and provide actionable insights to help you thrive in the competitive culinary world. Join us as we explore the importance of operational efficiency, effective marketing strategies, capital management, navigating fierce competition, and choosing the ideal location for your restaurant. Learn the essential operational skills necessary to manage your restaurant seamlessly, from handling vendors to nurturing your team. Discover the power of digital marketing, leveraging social media and email campaigns to boost your restaurant's visibility and customer engagement. Understand the financial nuances, ensuring your restaurant remains financially stable and profitable. We also shed light on the challenges posed by fierce competition and offer strategies to make your restaurant stand out. Plus, gain valuable tips on selecting the perfect location to maximize foot traffic and attract your target audience. Don't miss this opportunity to equip yourself with these tips for restaurant growth and success. We hope that the insights and expertise shared in this episode will provide essential guidance to kickstart your restaurant business journey. Subscribe now, explore the free training resources below, and let's turn your culinary dreams into a thriving reality! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	201. Maximize Holiday Sales: Understanding Customer Psychology and Seasonal Strategies for Restaurants	02 Nov 2023	00:09:49
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch:3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Watch: 10 TIPS for a NEW Restaurant Manager ⁠https://youtu.be/0SNSpBfBies Discover the secrets behind customer psychology during the festive season in this episode of Making Dough Show. In this episode, we unravel the secrets behind customer psychology during the festive period and share practical tips to elevate your restaurant's offerings. From creating emotional connections through nostalgic experiences to crafting seasonal specials and considering dietary preferences, we've got you covered. Learn how to influence your customers' choices, revamp your catering menu, offer value, and create immersive dining experiences. Plus, discover the importance of staying culturally relevant to maximize your sales potential. Don't miss out on these game-changing strategies to crush your Q4 sales targets! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠ SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠ CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	200. BE SEEN: 5 Tips On How to be Seen and Building your Brand as a Restaurant Owner	31 Oct 2023	00:06:48
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Watch: Thriving in the Local Market \| Restaurant Management Tips ⁠https://youtu.be/87q-YlLgVi0 In this podcast episode of Making Dough Show, we explore the significance of being seen and known in the restaurant industry. We discuss the book "Be Seen" by Jen Gottlieb and its influence on prioritizing visibility. The narrative shares experiences that illustrate how a conscious decision to embrace visibility can lead to valuable opportunities. We emphasize the importance of connecting with customers, vendors, and influencers and contributing to the community. Social media is highlighted as a powerful tool for achieving visibility, and the responsibility of business owners in building a recognizable brand is underscored. We are challenging you to grab a copy of Jen's book and take small, daily steps toward being seen in the restaurant business. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠ SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠ CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	199. Holiday Staffing Challenges: 7 Essential Tips for Restaurant Owners and Restaurant Managers	26 Oct 2023	00:09:59
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download ⁠https://mds.mykajabi.com/RestaurantLocationAssessmentGuide⁠ Watch: 3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Watch: 5 REASONS WHY RESTAURANTS FAIL \| Tips for Restaurant Growth and Success ⁠https://youtu.be/ZTjMMuI95xg Welcome to another episode of the Making Dough Show, where we delve into the intricacies of the restaurant business during the holiday season. With the arrival of Halloween, Thanksgiving, Black Friday, Christmas, and New Year's, managing holiday staffing challenges becomes paramount. In this episode, we share valuable staffing tips to help you navigate the unique demands of the holiday season in the restaurant business. We discuss holiday staffing needs, cross-training, flexible scheduling, the importance of over-communication, and leveraging technology to streamline your operations. We also highlight the significance of creating a buffer for unexpected events. Join us in preparing for a successful holiday season in the restaurant industry. Whether you're a restaurant owner or part of the restaurant management team, these insights are tailored to ensure the success of your holiday operations. Don't forget to like, subscribe, and leave a review if you find this episode helpful. Let's make the upcoming holiday season a prosperous one for your restaurant. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠ SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠ CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	198. 10 TIPS for a NEW Restaurant Manager	12 Oct 2023	00:14:56
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 5 TIPS to Mastering Serving Food Consistency \| Restaurant Manager ⁠https://youtu.be/Rb7xqGiY3uI⁠ Watch: RESTAURANT Call Out No Call No Show Policy \| Restaurant Management ⁠https://youtu.be/zLr1wyO5uPg In this latest episode of Making Dough Show, I share 10 tips for new managers in the restaurant industry. Whether you're starting a new management position or transferring to a different location, these tips will help you navigate the challenges of being a new manager. I discuss the importance of setting expectations, building relationships with your team, and empowering them through knowledge. I also emphasize the value of harnessing collective insights and casting a vision for your team. By implementing these tips, you can become an effective and successful new manager. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠ SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠ CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	197. 5 TIPS to Mastering Serving Food Consistency \| Restaurant Manager	05 Oct 2023	00:09:48
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How To Start A Restaurant: Comparing Startup Vs Operating Costs https://youtu.be/3COoovdTxXU Watch: Boost Your Catering Sales: Top Restaurant Strategies You Need! https://youtu.be/vnJp11-XO04 In this new episode of Making Dough Show, I discuss the importance of consistency in the food industry, specifically focusing on how to ensure consistent food quality throughout multiple restaurants and shifts. I share five tips that can help you achieve food consistency, including the need for training, portion control, standardized recipes, and visual aids. By emphasizing these key points and implementing them in your restaurant, you can provide your customers with a consistently excellent dining experience. Watch the video to learn more and take action to improve your food consistency today! How leading by example and demonstrating your dedication can inspire your team and create a positive work environment. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠ SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠ CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	196. ADD Vegan/ Dairy Free Options to Your Restaurant Menu	06 Jul 2023	00:06:45
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch:3 MUST Have Restaurant Owner Skillsets \| Opening a Restaurant ⁠https://youtu.be/VVBjoMjDBTQ⁠ Watch: Thriving in the Local Market \| Restaurant Management Tips ⁠https://youtu.be/87q-YlLgVi0 Should you add Vegan options to your restaurant menu? Why and what are the best practices? In this video, we discuss the importance of offering vegan toppings and vegan options in our pizza business. While some may question the need for catering to the vegan community, we believe that customer satisfaction and meeting their dietary needs should be a top priority. Join our team's conversation as we explore the reasons behind this decision and the positive impact it can have on our business. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	195. Thriving in the Local Market \| Restaurant Management Tips	29 Jun 2023	00:05:11
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: How to Transform Conflict into Solutions: Leadership Strategies ⁠https://youtu.be/OzftnkAuVJo⁠ Watch: RESTAURANT Call Out No Call No Show Policy \| Restaurant Management ⁠https://youtu.be/zLr1wyO5uPg⁠ As active members of the chamber of commerce and passionate entrepreneurs ourselves, we understand the importance of taking action to ensure the growth and prosperity of our businesses. Join us as we discuss effective tactics to boost your business and make a lasting impact in your community. In this episode of Making Dough Show, we recount a conversation with a fellow restaurant owner and shed light on the significance of proactive efforts in driving success. It's not enough to simply hope for things to improve; you need to actively pursue growth opportunities. We share personal experiences and practical steps you can take to elevate your business, especially during the summer season. From engaging with potential customers on the streets to offering free samples and building relationships with local businesses, we emphasize the power of personal connections. Discover how leading by example and demonstrating your dedication can inspire your team and create a positive work environment. Don't rely solely on expensive marketing tactics or wishful thinking. Instead, implement actionable strategies that won't break the bank. We believe in the importance of taking initiative and going the extra mile to make your business thrive. Join us as we delve into these valuable insights and encourage you to embrace a proactive mindset for long-term success. Let's make this summer your most prosperous season yet! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	194. How to Transform Conflict into Solutions: Leadership Strategies	23 Jun 2023	00:03:31
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: RESTAURANT Call Out No Call No Show Policy \| Restaurant Management ⁠https://youtu.be/zLr1wyO5uPg⁠ Watch: Get Your RESTAURANT Featured on Local TV Stations \| Restaurant Marketing ⁠https://youtu.be/gn49yz9w0aA⁠ In this new episode of Making Dough Show, we delve into the dilemma of wanting to be a good listener in a leadership role, only to realize that constantly hearing problems may not be the best approach. Join us as we explore a business environment where team members believe they're being valuable by bringing problems to their leader's attention, unaware that it's not the key to success. Discover the importance of shifting the focus from problems to solutions and empowering your team to think critically. Are you a good listener of problems? Share your thoughts and let's start a conversation! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	193. RESTAURANT Call Out No Call No Show Policy \| Restaurant Management	16 Jun 2023	00:11:01
Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: Managing People Who Are Hard To Manage \| Restaurant Manager Tips⁠ https://youtu.be/KiN59JyKYp0⁠ Watch: The BEST Restaurant Employee Retention Strategy \| Restaurant Management⁠ https://youtu.be/itsHHBt8f5U⁠ Are you struggling with employee attendance and managing shift coverage? Watch this new episode of Making Dough Show and learn effective strategies for dealing with workplace challenges such as last-minute call-outs, no-call no-show situations, and maintaining accountability in the workplace. Discover valuable insights on employee scheduling, team communication, and documentation of policies to create a reliable and cooperative workforce. From streamlining time-off requests to empowering organizations, this video offers practical tips and solutions to enhance your managerial responsibilities. Don't miss out on this opportunity to optimize your workplace productivity and ensure smooth operations. Subscribe now for more valuable content on employee management and organizational success! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	192. EARN the RESPECT of your Staff \| Restaurant Manager Tips	06 Jun 2023	00:10:36
Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: Managing People Who Are Hard To Manage \| Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 Watch: The BEST Restaurant Employee Retention Strategy \| Restaurant Management https://youtu.be/itsHHBt8f5U In this new episode of Making Dough Show, we delve into the notion that respect is earned, but it's not always the whole story. As a business owner or manager, you may find yourself in situations where you feel that others are not giving you the respect you deserve. However, it's important to understand that respect goes beyond just earning it from others. Self-respect plays a vital role in creating a positive and respectful work environment. Join us as we explore the significance of self-respect and its impact on earning respect from others. Discover how self-reflection and personal growth can help you become a respected leader. Effective communication is another crucial aspect we delve into. It's not just about what you say, but how you say it. We provide insights on how to communicate with your team in a way that motivates and inspires them to fulfill their responsibilities. Learn how to lead with gratitude, sugarcoat your instructions, and emphasize the value of your team's contributions. By mastering the art of meaningful communication, you can foster a culture of respect and collaboration within your organization. Additionally, we address the significance of providing perspective to your team. As a business owner, you have a broader vision for the company's future. However, your team members may not always see the bigger picture. We share strategies on how to communicate the "why" behind certain tasks and help them understand the meaning and purpose of their work. By giving them a wider perspective, you can foster respect, engagement, and alignment within the team. Join us in this video as we navigate the complexities of respect in the workplace and provide valuable insights to create a culture of mutual respect, growth, and success. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	191. How to FIRE a Customer Nicely \| Restaurant Customer Service	01 Jun 2023	00:10:13
Download for FREE: Restaurant Location Assessment Guide \| Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: Get Your RESTAURANT Featured on Local TV Stations \| Restaurant Marketing⁠ ⁠⁠https://youtu.be/gn49yz9w0aA⁠ Watch: 7 Strategies for Staying Ahead in the Restaurant Industry \| Restaurant Management ⁠https://youtu.be/zyY7lGw91Rs In this thought-provoking episode of Making Dough Show, we delve into the challenging decision of firing a customer in the restaurant industry. As a seasoned restaurant owner, I recount my recent experience of having to let go of a customer and provide valuable insights and practical tips on how to handle such delicate situations. In the fast-paced world of food service, we process thousands of orders each week, serving a diverse range of customers. However, occasionally, we encounter individuals who may not align with our values or misuse our systems. In this candid discussion, I share the details of a recent incident where we had to make the difficult decision to part ways with a customer. From the initial identification of the issue to conducting thorough investigations, I emphasize the importance of approaching customer challenges with an open mind and giving them the benefit of the doubt. By sharing my own experiences and the lessons learned, I offer guidance on how to navigate these sensitive situations while preserving both customer dignity and the integrity of your business. One key aspect we address is the need to know and uphold your business's standards and values. In an industry where people may try to take advantage, it's crucial to set boundaries and protect your business's sustainability. I discuss how vulnerabilities in our discount and promo code system led to the exploitation by this particular customer, and the steps we took to rectify the situation. By sharing this personal experience, I hope to inspire fellow restaurant owners, managers, and entrepreneurs to navigate customer challenges with confidence and integrity. Join the conversation by leaving your own thoughts and experiences in the comments section. Let's create a supportive community where we can learn from one another's stories and grow together. Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
	190. Get Your RESTAURANT Featured on Local TV Stations	29 May 2023	00:06:14
Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 3 RESTAURANT OWNER Blind Spots \| Restaurant Owner Tips ⁠https://youtu.be/3Srl6EycAAk⁠ Watch: Marketing Magic: Harness the Power of Customer Reviews to Drive Restaurant Sales ⁠https://youtu.be/VuV3YBnjlqk In this episode of the Making Dough Show, I share my experience of being featured on a local TV segment as a restaurant owner. Join me as I discuss the importance of making attempts to get on TV, being prepared for the opportunity, and embracing discomfort for personal growth. I also highlight the significance of branding and investing in your restaurant's image. Learn from my reflections and get inspired to take the leap to showcase your food and business on local television! Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow

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