Let's Talk About........With Nicky Perfect – Details, episodes & analysis

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Podcast Let's Talk About........With Nicky Perfect

Let's Talk About........With Nicky Perfect

The Communication Coach

Education
Education
Education

Frequency: 1 episode/30d. Total Eps: 113

Hosting podcast Buzzsprout

For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world.


Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication.


Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first.


Each episode offers real stories, practical strategies, and powerful insights to help you:


  • 🎧 Listen in a way that makes people feel heard
  • 💬 Navigate conflict with calm and confidence
  • 🌱 Build stronger, healthier relationships at home and at work


Learn the skills that save lives — and discover how they can change yours.

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    21/05/2026
    #53

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How to have courageous conversations about suicide

Season 2 · Episode 1

jeudi 11 septembre 2025 • Duration 30:54

Watch on YouTube

In this episode Nicky talk to Katey Martin, a police officer and head of counter-terrorism negotiation training in the UK, discussing her experiences and the importance of suicide prevention. 

She highlights that 95% of their call-outs in London involve crisis situations. Katey emphasises the success of negotiators in saving lives through difficult conversations. She trained as a suicide first aid instructor and, with colleague Derek Carroll, rolled out this training nationally. Katey stresses the importance of using observational language, trusting gut feelings, and having open conversations about suicide. She also mentions the prevalence of suicide thoughts among young people and the need for better training and conversations to address this issue.

Katie explains the significance of using the word "suicide" openly and not shying away from it. She discusses the impact of language on conversations about suicide and the importance of using observational language.

Katey shares a story about a parent who used an emotional label to save their child's life, highlighting the power of words and advises parents to have conversations about suicide with their children and not to fear the topic.

If you have been affected by anything in this podcast here are the numbers for you to contact. 

📞 Samaritans — Call 116 123 any time, day or night.
📱 Shout — Text 85258 for free, confidential support in the UK.
📞 PAPYRUS HOPELINEUK — Call 0800 068 4141 if you’re under 35 and struggling, or worried about someone who is.

 💬 Join our community: Courageous Conversations About Suicide

 — a safe, supportive space to listen, share, and find connection. 


You are not alone. Reaching out takes courage — and support is always here.

EPISODE 94 - Communication in change - episode 2

mardi 8 novembre 2022 • Duration 11:38

In this episode Nicky explains how human emotions play a large part in how people respond to change.She goes through the Kubler Ross grief cycle and how this helps explain why we experience the emotions we do and how you can manage them.

Episode 85 - How to have difficult conversations and feel heard

lundi 22 février 2021 • Duration 14:33

In this episode Nicky looks at 5 steps you can take when having difficult conversations and help you to be heard.The last year and this most recent lockdown has been a challenge for everyone and sometimes this affects our relationships and our ability to communicate with others.

Episode 84 - How to become more confident in your conversations

lundi 15 février 2021 • Duration 10:27

In this episode Nicky gives you five tips to help you become more confident in your conversations. Perhaps you struggle to be heard in meetings or at home, or do you struggle to get your message across in meetings.Actions for you to take:1. Practice2. Listen to what other people say and then reflect back what you have heard.3. Quietening your inner dialogue4. Being present5. Make it about the other person

Episode 83 - How to negotiate with your kids

mercredi 10 février 2021 • Duration 12:36

In this episode Nicky looks at how we can negotiate with our kids especially in during lockdown.She gives 3 tips; remember our conversation comes from our own point of view, being present, listening.She also shares the plane Please Listen by Leo Buscaglia

Episode 82 - How to have conversations with your family during lockdown

mardi 2 février 2021 • Duration 11:33

As we enter the second month of this current lockdown, relationships are beginning to breakdown as people struggle with home schooling and working from home. Families have forgotten to make quality and fun time for each other as this way of life becomes the new normal. In this episode Nicky gives us four tips on how to communicate with our families during lockdown.

Episode 81 - Part 5 of my mini series on Self Refelection

lundi 18 janvier 2021 • Duration 07:24

Part 5 of this mini course where Nicky gets you to reflect on how you communicate. Listening is at the heart of building relationships, being fully present with someone with no judgement or trying to problem solve is incredibly powerful when it comes to building relationships and gaining trust. Without trust relationships fail, without listening and spending time with someone it's hard to build trust.

Episode 80 - Part 4 of my mini series on Self Refelection

mercredi 6 janvier 2021 • Duration 10:21

In this episode we look at the think, feel, do cognitive behaviour model and how this affects the way we behave and communicate with each other.Nicky shares some of her own stories in how this works for her and how reflection is the key to change.Sometimes we don't know what we don't know, understanding how we work as individuals helps us to be able to change and grow.

Episode 79 - Part 3 of my mini series on Self Refelection

mercredi 9 décembre 2020 • Duration 07:37

In this episode Nicky looks at how fear drives us and causes emotional conversations rather than logical ones. She discusses how your inner critic is there to protect you and comes from the part of the primitive brain which causes fight, flight or freeze. Nicky also discusses how being control can have an affect on how we communicate with others and when control is taken from us it causes fear.This fear is often about loss or perceived loss.She gives you tips on how you become more aware of how you are behaving and how you can speak from a more logical perspective rather than an emotional one. Self reflection is the key to change.

Episode 78 - Part 2 of my mini series on Self Refelection

lundi 23 novembre 2020 • Duration 09:35

This episode is part 2 from a 5 part mini series about self reflection and how to build relationships through communication.In this episode we loo at our own values and belief and what we believe to be true and how it drives our behaviour. Nicky gives you a challenge at the end of each session to help you become more reflective and consciously aware about how you communicate with other people.

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