Leading Voices in Real Estate – Details, episodes & analysis

Today Matt interviews David Schless, the President of the American Seniors Housing Association, to discuss the impact of COVID on seniors housing and his thoughts on the future of this business post-pandemic. The first hot spot for COVID in the US was at a nursing home in Washington State; the seniors housing industry has been at the forefront in responding to the crisis for its vulnerable residents and its workers on the front lines. David discusses the tremendous response of the industry and the future of the seniors housing business, for which the demographic trends continue to suggest significant growth and opportunity.

David has served as ASHA’s President since its creation by the National Multifamily Housing Council (NMHC) in 1991. With over 30 years of industry experience, David has an extensive understanding of seniors housing research, policy and regulatory issues, and an intimate knowledge of the seniors housing business. He is currently involved with the Alzheimer’s Association Brain Ball Committee, the Cornell Institute for Healthy Futures, the Granger Cobb Institute for Senior Living at Washington State University and serves on the editorial board of the Seniors Housing & Care Journal. David has been honored as a Distinguished Alumnus by both the University of Connecticut and the University of North Texas for his work on behalf of seniors.

David holds a Bachelor of Science degree from the Center for Aging and Human Development at the University of Connecticut, and a Master of Science degree from the Department of Applied Gerontology/Center for Studies in Aging at the University of North Texas.

In our Leading Voices in Real Estate season five premiere, Matt is rejoined by Tammy Jones, Co-Founder and Chief Executive Officer at Basis Investment Group, a real estate investment manager primarily focused on debt and structured equity strategies. Tammy was a participant on the Black Voices in Real Estate episode released in June, where she shared her experience as a Black woman in the real estate industry and the opportunities for change in racial equity in our business. Now four months later, this episode continues with a discussion on whether the Black Lives Matter moment offers a temporary or permanent path towards inclusion in our business. Tammy also shares her experience building a career as a Black woman in the business and starting Basis Investment Group as one of the few certified Minority and Woman-Owned Businesses in real estate investment management. Tammy tells us her career journey, from becoming the first female in her family to attend college to founding her own business.

Now at 80+ episodes of Leading Voices in Real Estate and in the fall of this year-to-remember, we are embarking on a new Season Five of the podcast. Through the entire Leading Voices series, we have had the opportunity to share the career journeys and countless stories from people, across the wide range of the real estate industry, who have built great companies and made a difference in our built environment. In this time of COVID, social and political change especially around social equity, and new realities quickening around climate change, the impacts on, and responsibilities from, the real estate business are enormous. We will continue, through our conversations in this season of Leading Voices to both tell the career and leadership journeys and lessons that have always been a part of Leading Voices alongside discussions around these real topics deeply affecting our industry. Thanks to our long time listeners for joining us in these conversations.

In honor of John Stewart’s memory, we are rebroadcasting his Leading Voices interview from December 2018. John passed away last week after a two-year battle with cancer. He was the founder of The John Stewart Company, a developer of low and mixed-income housing and the country’s 6th largest manager of affordable housing. John was a personal friend of Matt’s and an inspiration throughout his career. He views John as one of the Bay Area’s leading voices who was a tireless advocate across the range of social justice issues, particularly around low-income housing and the challenges of our current politics. John was a generous mentor to many with an inimitable voice and perspective; we are pleased to share this episode again. John will be sorely missed and deeply remembered.

From original release:

John Stewart is the Founder and Chair of the John Stewart Company, a San Francisco-based owner, developer, and manager of affordable and mixed-income housing, founded in 1978 with three employees.

From Aerospace to Affordable Housing

John grew up in California, graduating from Stanford in 1956 with a liberal arts degree and a focus on history and finance. When he was recruited by U.S. Steel, he moved from San Francisco to Los Angeles but found that the large corporate culture wasn’t a good fit for his entrepreneurial mindset. He switched to TRW as a young management trainee and moved in 1964 to Houston to join TRW’s new offices at the Johnson Space Center.

“In careers, once in a while there’s sort of a choice point… we saw the astronauts and NASA up close and personal, but I was also interested in finding out about life in a Southern city.”

John showed up as an out-of-towner at the Houston Council on Human Relations to see how he could help and get involved. He joined its low-income housing committee and soon became Chair. His activism quickly caught the Mayor’s attention, who requested that TRW fund a paid leave and lend John to the city for a year to chair the City’s Citizen’s Committee on Affordable Housing. TRW agreed.

Founding John Stewart Company

John became so interested in housing that when his year was up, that he headed back to Los Angeles with TRW and encouraged them to apply for HUD’s (the U.S. Department of Housing and Urban Development) Operation Breakthrough for manufactured housing.

TRW was selected, and built nearly a thousand modular affordable housing units in Sacramento and New Mexico; however, manufactured housing was not profitable and John decided to make an offer to acquire 500 units of section 236 multi-family housing from TRW, and the John Stewart Company was born.

“One of the few things I did right was plan for capital losses. Every start-up book I read said the dominant reason for failure in small businesses is undercapitalization, so I assumed two years of losses and that’s what it was.”

John shares how he capitalized on other’s mistakes by buying and investing in properties that were about to go into assignment or foreclosure. In the process he built trust with HUD. When President Ronald Reagan implemented the low-income tax-credit program in 1984, he began using these credits as an alternative method of financing.

“I’ve found that if you are just doing management, particularly low income, with a lot of challenging residents, you don’t last long… it helps to have another line of work, and that would be the development side, the acquisition, the rehab.”

In the last 15 years, the company has gone beyond acquisition to also develop new construction projects. John shares that he especially likes working with non-profit corporations in joint ventures because they complement one another.

And while he admits that he has had deals that go sideways – there is always a risk – everyone he works with wants to build products that are architecturally attractive and “pencil out.” This is what makes working in this industry fulfilling.

After 25 years John sold his company to Southern California Edison. In another choice point, after 5 years he bought it back mainly due to differing views on the company mission. Now, John is proud to have partners that he works with who have been with him for years and who he trusts completely.

Tackling Homelessness

While others may argue it’s a waste of money, John emphasizes the importance of creating good-looking, market quality housing for low-income people.

“My argument is that form and function are connected. You build a schlock product, people will treat it like a schlock product. You build something elegant, they treat it well, with respect, and your turnover is less.”

John has found this approach has also helped change the perspective of neighborhoods who are initially opposed to development. When they encounter this dynamic, they bring doubtful prospective tenants and neighbors inside other John Stewart Company Developments to give them a palpable sense of what the new residence will be. Once the tenants and surrounding residents talk to the management, see the quality of the space, the screenings of residents, and the security, it has a very positive effect.

Challenge

If you’re in the affordable housing business with a purely financial bent, then this isn’t your cup of tea. But if you’re comfortable with moderate, reasonable returns, and can accept the risk, this is for you. At the end of the day, you’ve created an attractive physical product that’s a difference-maker in society.

In honor of Gerald Hines’ legacy, we are rebroadcasting his interview from the spring of 2018. Mr. Hines passed away last week at the age of 95, having inspired generations of leaders in the real estate industry. He founded Hines in 1957 as a developer of office properties and has built some of the most iconic city landscapes in Houston, London, San Francisco, and other major cities around the globe. Hines is renowned for not only creating the highest quality buildings in the market but for partnering with the world’s best architects. Mr. Hines’ leadership within the company and the greater real estate community will be sorely missed.

Gerald Hines | Industry Legend, Developer, and Visionary

Gerald Hines founded his business in 1957 as a developer of office properties. His namesake company now has a presence in 201 cities and 24 countries, and manages over $110 billion in property. Hines is renowned for not only creating the highest quality buildings in the market, but for partnering with the world’s best architects.

The Beginning:

Born in Gary, IN in 1925, Hines was the child of parents who came on a boat from Nova Scotia. Growing up, he ran cross country and track and is proud to share that his team won the city championships. He entered college at Purdue early, completing 3 semesters of studies before joining the Army at 18.

While in the service, he was part of the Army Corps of Engineers, and his travels introduced him to the inspiring architecture in Seattle and Tacoma.

After the Army, Hines returned to school to complete his Mechanical Engineering degree and spent some time selling engineering equipment.

He made the leap to development when his neighbor needed a building for 5,000 square feet and Hines said, “let me build it.” This catapulted his career and he began working with larger companies and properties.

Growth:

“We just evolved… the brokers seemed to get the fact that we had a very high hit rate and so that attracted the better brokers to us with their projects, and quality and good value sustained our entry into that.”

The timing was perfect, as Texas was expanding and companies were moving there, so there was a lot of new construction. Hines’ reputation for quality and straight shooting helped them grow.

Hines recalls his first big project for Shell, building their new headquarters in Texas. He worked with architect Bruce Graham of Skidmore, Owings and Merrill on it, and for the pitch, they used a fancy German lock set to denote the quality of the project they were going to create – and they won. He went on to work with architects like Phillip Johnson on Pennzoil, and create iconic buildings like New York City’s Lipstick building, The Galleria in Houston, and the Marche St. Germain in France.

Business Culture:

Hines emphasizes the importance of a strong business culture, rooted in integrity.

“I think our (team) all realize what integrity means and we stand by our word. We treat people fairly and that’s very important to all of us.”

Episode Links

The Hines Website

Raising the Bar: The Life and Work of Gerald D. Hines

In this episode, Matt discusses the retail sector with Ken Bernstein, President and Chief Executive Officer of Acadia Realty Trust. Ken talks about the fundamental reworking of the sector due to what he terms the “Retail Armageddon,” a trend that was taking place well before Covid. They also discuss the long-term trends of retail and the additional impacts Covid may have on the retail sector. Acadia Realty Trust specializes in the acquisition, redevelopment, and management of retail properties with an ownership interest in over 100 properties totaling approximately $4 billion in value.

Ken co-founded Acadia in 1998. Acadia is also the manager of a series of discretionary institutional acquisition funds. Acadia is currently investing on behalf its Fund V, which is capitalized to acquire $1.5 billion dollars of retail properties.

Along with his responsibilities at Acadia, Ken is a past Trustee of the Board of Trustees of the International Council of Shopping Centers (ICSC) and served as the 2017/2018 Chairman. Ken served as Chief Operating Officer of RD Capital until its merger with Mark Centers Trust in 1998, creating Acadia Realty Trust. Prior to that, Ken was an associate with the New York law firm of Battle Fowler, LLP.

Ken received his BA from the University of Vermont and his JD from Boston University School of Law. In addition to being a member of the World President’s Organization (YPO-WPO), where he was the founding chairman of the Real Estate Network, he currently sits on the Board of Advisors. He is a member of the Board of Trustees of Golub Capital (NASDAQ:GBDC).

Conor Dougherty is an Economics and Housing Reporter at The New York Times who recently published Golden Gates: Fighting for Housing in America. His book explores the housing affordability crisis by weaving stories from the front lines of real estate development, investment, struggling families, government officials, and both NIMBYs and YIMBYs in California. This interview provides the perspective of an outside observer of the real estate industry thinking about the roots of the lack of adequate supply and development, the dynamics of real estate investment, and potential solutions to create more housing. Conor articulates the complexity of the problem, understanding the combination of deep emotions and interests that bring wildly different perspectives around real estate.

He has been reporting on business and economics for two decades and previously worked at The Wall Street Journal and San Diego Union-Tribune. Dougherty lives in Oakland with his wife and two children.

Andy Cohen is the Co-CEO of Gensler, the leading global design firm, which includes 6,300+ people networked across 50 offices and serving clients in 120+ countries. He joins Matt for another interview in our series of conversations on leadership in the real estate space amidst the Covid crisis. With his global perspective, Andy shares his thoughts on what the office landscape may look like both in our current constrained return to work and post-vaccine, the future and potential reinvention of cities post-pandemic, and how a senior leader has responded within his company to Covid and issues surrounding equity in the workplace.

This episode is the first of Leading Voices in Real Estate that returns to a company as Matt interviewed Art Gensler, Founder of Gensler, in November 2018.