Infernal Communication – Details, episodes & analysis

We’ve spent the whole second season of Infernal Communication talking about storytelling. So it’s time we focus on the other side of the conversation: listening. You know the old saying, we’ve got one mouth and two ears, yet for some reason, listening can really take a back seat to talking, let’s flip the script. 

In this episode, former 9-1-1 operator, Doug Showalter, shares real world examples of how careful listening saves lives. And then, How to Listen Like You Mean It, author Ximena Vengoechea gives practical advice for deciphering the right kind of listening– depending on who you’re talking to. 

Join host Lottie Bazley in our series finale for insight into how to become a better listener– whether it’s a life-threatening situation or your average Monday meeting. 

We’ve said it once, and we’ll say it again (and again…), know your audience! Get specific and think of them early and often. It’s all too easy to try to be all things to all people, and casting too wide a net that can leave you connecting with no one. But sometimes getting very specific and using insider language leaves people out. Metaphors, allegories, and unique shared experiences can make us feel connected while alienating others. How do you toe that line? How can you target a niche audience without being totally inaccessible to newcomers? 

Few things are more polarizing than Star Trek, so we dig into a very specific episode to really demonstrate how language can bring us together or pull us apart. Join host Brian Tomlinson in conversation with Star Trek super fan and former legal investigator Ron Yamauchi and writer and professor Sara Rivera. They’ll talk about what’s so special about this episode and what it says about communication at its core. Whether or not you’re a die-hard ‘Trekker,’ this episode will make you dig deep into the question: “Who are you really writing for?”

The hero’s journey is a familiar tale. It’s an archetype that follows The Hero on a quest where challenges are faced, insights are gained, after which the hero returns home transformed. That’s it. Simple, and very well used (see The Matrix, StarWars, The Lion King, etc).

Join host Lottie Bazley as she takes us on a journey with a new storyline. This one includes flipping this well-known narrative on its head to find different perspectives, and rejecting the all encompassing confines of the hero’s journey. 

Lottie speaks with author and academic Emily Hauser, as well as Professor of Classical and Early Mediterranean Studies Joel Christiansen. Listen in for their takes on how heroic most heroes really are (not very), and more importantly, what we lose when we ignore other narratives and what we gain when we invite the background characters to center stage.

Everybody’s got a story, but how do you best tell yours?

To delve into the depths of what makes a good story, we have storyteller extraordinaire, Kate Tellers to guide the way. She’s a host, director of MothWorks at The Moth, and co-author of the book How to Tell a Story: The Essential Guide to Memorable Storytelling. The Moth is a non-profit storytelling extravaganza with a podcast heard by millions. With host, Staffbase’s Brian Tomlinson, Kate gets personal and down to business as she reveals the secrets behind spinning a good yarn, how to keep it fresh, and how to get “off the page” in front of an audience.

The stories we hear shape who we are, and so do the stories we tell. Listen in!

Welcome back to Season 2 of Infernal Communication, where we take a deeper look at the wild little fires communicators have to put out every day. Join our hosts Lottie Bazley and Brian Tomlinson of Staffbase as they bring together experts, authors and even a former private eye – for fresh perspectives that will soothe the burn of your latest communication breakdown. We’ve got new ways to look at the hero’s journey, and the art of the apology. We’ll talk about how to have difficult conversations, and the best way to bounce back from embarrassment by seizing control of your own narrative. This season we’re focusing on the depth and breadth of what it means to be a storyteller – because we know: Communication is hard. Being a communications professional is even harder. So why not let Infernal Communications make your job easier and probably a little more fun.

In this final episode of season one of Infernal Communication, join host Kyla Sims as she speaks with Genevieve Von Petzinger, paleo anthropologist and author of The First Signs: Unlocking the Mysteries of the World's Oldest Symbols, as well as  Dan Everett, linguistic anthropologist, author, and one of only four second-language speakers of the Amazon Basin's Pirahã people. They’ll talk about what we know about our earliest communications and how communication has shaped what it means to be human. 

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Our host Kyla Sims chats with neuroscientist Dr. Carl Marci about what happens to our brain when we spend too much time online and what we can do to protect ourselves. Then, “Master of Decibels” Paul Mellor shares his tactics for making brands famous and cutting through all the noise.

Do you work in communications? Join us at Staffbase's VOICES Conference in NYC April 26-27th, 2023. Get your ticket at voices.staffbase.com/us and use promocode VOICES-PODCAST-25 for 25% off your ticket.

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Our host, Kyla Sims, sits down with writer and Yale English professor, Verlyn Klinkenborg, about how he teaches writing. Most of his students know how to write well, but do they understand how to think about writing? According to Verlyn, there is an important distinction. From sentence structure to personal motivation, this episode takes a deep look into what it means to be a “good writer.”

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Our host Kyla Sims chats with researcher and psychologist Dr. Sophie Wohltjen about the intricacies of human connection and what goes on in our brains when we look someone in the eye. Jennifer Britton joins in to discuss what it was like to work remotely before digital workspaces were even possible. From the neuroscience of eye contact to effective online leadership, this episode looks at whether we can really connect through remote work the same way we do face-to-face. 

Do you work in communications? Join us at Staffbase's VOICES Conference in NYC April 26-27th, 2023. Get your ticket at voices.staffbase.com/us and use promocode VOICES-PODCAST-25 for 25% off your ticket.

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Getting lost in translation is bound to happen when languages, accents, and cultures collide. 

In this episode, our host Kyla Sims speaks to linguist and polyglot, Dr. Luis Miguel Rojas-Berscia, about how language works and what happens when languages and their variations don't quite line up. Global Communications Specialist, Heather Hansen, then weighs in on what we lose when we dub people “bad” English speakers. Hansen encourages us to stop being language snobs and shares her tips on understanding and being understood. 

Do you work in communications? Join us at Staffbase's VOICES Conference in NYC April 26-27th, 2023. Get your ticket at voices.staffbase.com/us and use promocode VOICES-PODCAST-25 for 25% off your ticket.

See omnystudio.com/listener for privacy information.