HR Disrupted – Details, episodes & analysis

Ever wondered why those tough conversations at work seem to hit a nerve every single time? In our latest episode of the Disruptive HR podcast, Karen Moran and I unravel the complexities of difficult conversations using David Rock's SCARF model. From the pitfalls of saving up negative feedback for annual reviews to the power of continuous, in-the-moment feedback, we expose the flaws in traditional performance management. Drawing from our personal experiences, we highlight why frequent, informal check-ins can transform these challenging interactions into opportunities for growth and improvement.

Additionally, we share compelling real-life stories, such as a scenario at the BBC where mixed messages created chaos, to underscore the importance of clear communication. We'll equip you with strategies to create a non-confrontational atmosphere during these tough talks by avoiding HR presence and formal note-taking. Discover how peer-to-peer learning environments like ZoomInfo's Leadership Lounge and Nova Nordisk's Manager Club can provide invaluable support. We also tackle the stress and limitations of performance improvement plans, shedding light on why they often miss the mark. Tune in for actionable insights and practical tips that will help you handle difficult conversations with confidence and empathy.

Find out more about innovative HR practices at www.disruptivehr.com

Join us for an illuminating conversation with Sarah Findlater, the People Director at Marks and Spencer, as she takes us through her incredible 23-year journey within the organization. From her beginnings as a personnel graduate to leading people plans for over a thousand stores and 47,000 colleagues, Sarah offers invaluable insights into building a high-performance culture. Hear how her diverse experiences in both business-facing and center of expertise roles have shaped her leadership approach and learn how she stays engaged and curious in a rapidly changing business landscape.

Discover the groundbreaking initiatives Marks and Spencer have implemented to transform employee benefits and work-life balance. Sarah shares the successes of policies like the neonatal leave, offering up to 12 weeks of paid leave for parents with babies in neonatal care, and innovative trials for flexible work weeks that have led to lower attrition rates and higher employee engagement. We also explore the impact of a job share app that enables better conversations and flexible working arrangements, emphasizing the importance of treating employees as adults and giving them control over their schedules. This episode is a treasure trove of ideas for anyone looking to create a more supportive and productive work environment.

Find out more about innovative HR practices at www.disruptivehr.com

Disruptive HR founders Lucy Adams and Karen Moran answer your questions on how to make hybrid working work

Lucy talks to Tanuj Kapilashrami about the progressive work HR is doing at Standard Chartered, including HR product design and the employee experience.

The founders of Disruptive HR, Lucy Adams and Karen Moran, discuss new approaches to Performance Management

Lucy talks to founder of ZigZag, Ben Wiseman about improving the candidate experience and the opportunities technology offers to change recruitment.

Lucy talks to Ailsing Tellard, founder of performance management tool Our Tandem about helping employees to own their performance and careers.

Lucy talks to Imola Richards from GE about HR leadership development and sustaining the ability to challenge the status quo.

Lucy talks to Founder of Wow Accountants, Paul Bulpitt, about how to ensure your people live up to your brand.

Lucy talks to Thomas Moeller-Lybaek about his role redesigning HR processes for Lego