EI at Work – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

EI at Work

Genos International

Business

News

Science

Frequency: 1 episode/44d. Total Eps: 35

An exploration of the impact of emotional intelligence in business and life. Co hosts Marie El Daghl and global emotional intelligence expert Dr Ben Palmer invite a different guest each month to share how EI was a game changer in their organisation.

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Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

🇨🇦 Canada - management
06/06/2025
#81
🇬🇧 Great Britain - management
28/11/2024
#87

Spotify

No recent rankings available

Shared links between episodes and podcasts

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https://omnystudio.com/listener
35 shares
https://www.genosinternational.com/
35 shares
https://www.genosinternational.com/certification/
32 shares

https://www.linkedin.com/in/marie-el-daghl-8792844/
8 shares
https://www.linkedin.com/in/benjamin-palmer-123a355/
7 shares
https://www.linkedin.com/in/benjamin-palmer-genosei/
2 shares

RSS feed quality and score

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RSS feed quality

Good

Score global : 73%

Publication history

Monthly episode publishing history over the past years.

Year

Latest published episodes

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Too much heat in the kitchen

Season 5 · Episode 3

Wednesday, November 20, 2024 • Duration 32:43

Ireland's top chefs have experienced life-changing transformations thanks to the emotional intelligence work of Genos Certified Practitioner Una Crilly. One executive chef lost 20kg, overcame two heart attacks, quit smoking, and rediscovered joy in the kitchen.

Una Crilly is a seasoned Leadership Consultant, who specialises in the retail and hospitality industry. Recently she’s been combating burnout and pressure in the kitchen with EI development tool – Genos Grow. Her work helps chefs embrace healthier lives and build stronger teams. Listen to the full episode to learn more about Una’s approach.

Interested in Emotional Intelligence?

Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program.

Enjoyed this episode?

Leave a review below and let us know!

See omnystudio.com/listener for privacy information.

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There are 3 emerging trends in EI for 2025 – relevant to every part of the world.

Season 5 · Episode 2

Thursday, October 17, 2024 • Duration 37:45

Take it from this power panel. Debbie Muno, MD Genos North America, Deiric McCann, MD Genos Europe and Vicky Karuga, MD Genos Pan Africa. They join Genos International CEO Dr Ben Palmer and co-host Marie El Daghl to discuss EI in 2025 and beyond, based not only on their expertise, but the collective feedback of over 100 EI experts from the Genos Global Conference 2024.

Interested in Emotional Intelligence? 

Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner, or enquire about the Genos Corporate Program.  

Enjoyed this episode? 

Leave a review below and let us know! 

See omnystudio.com/listener for privacy information. 

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Resolving Workplace Conflict Through Mediation

Season 3 · Episode 8

Friday, September 29, 2023 • Duration 35:38

Listen and unravel the intricacies of managing workplace conflicts. Discover the power of self-awareness, the transformative potential of a win-win mindset, and gain practical insights into creating a safe mediation space. Whether you're a team leader, HR professional, or simply someone looking to foster a more harmonious work environment, this episode provides valuable guidance to help you turn conflicts into opportunities for growth and collaboration.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Enjoyed this episode?
Leave a review below and let us know

See omnystudio.com/listener for privacy information.

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Building teams that can effectively manage highly emotional customers

Season 3 · Episode 7

Friday, August 18, 2023 • Duration 38:37

You see the signs in hospitals. You hear automated messages on phone lines. Abuse will not be tolerated. Please treat our staff with respect.

In stressful scenarios, for instance where someone has lost something or someone valuable to them, customer interactions are naturally difficult, often sensitive and without the right training can go awry.

In this insightful episode of EI at Work, former General Manager People & Learning Centre of Expertise at Allianz Australia, Pierre De Villiers, shares the impact of unpredictable natural events on customer service staff and why empathy is essential in roles with high levels of emotional labour.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Enjoyed this episode?
Leave a review below and let us know

See omnystudio.com/listener for privacy information.

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Cultural Readiness for AI adoption

Season 3 · Episode 6

Wednesday, August 2, 2023 • Duration 35:55

Most business leaders know that Artificial Intelligence will disrupt their business now or in the near future. Not many are sure how or have given thought to the culture required to adopt and drive AI successfully. A culture of strong leadership, resilience and collaboration is essential to success when dealing with change and uncertainty, let alone the greatest seismic shift of our time, Artificial Intelligence.

Karl Treacher is CEO of The Culture Institute Group. He has over 25 years of global experience delivering strategic advice to tier-one brands, boards and business leaders, specialising in organisational reputation, brand, culture and experience alignment.

With a background in science, marketing, culture and leadership, Karl is also the perfect curator of the first and upcoming AI-Culture Summit. A dynamic gathering of thought-leaders and experts at the intersection of AI and corporate culture.

Join Dr Ben Palmer, CEO Genos International and Marie El Daghl, MD Chasing Albert, for a precursor of the AI-Culture Summit and invaluable insights from Karl into the relationship between AI and organisational culture.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Enjoyed this episode? Leave a review below and let us know

The Power of Emotional Culture: Building a Successful Business

Season 3 · Episode 4

Tuesday, June 13, 2023 • Duration 40:50

Most organisations and leaders don’t realise or pay enough attention to the critical role emotions play in building culture and the employee experience at work. Instead, they focus on how people think and behave – an organisations ‘cognitive culture’. By ignoring the emotional culture, organisations and leaders are at risk of glossing over a vital part of what makes people and organisations tick. In this podcast Teresa Callow, GM of People and Culture at The New Zealand Merino Company, shares how an understanding of human behaviour and emotional culture has been key to the New Zealand Merino Company’s competitive value proposition and success in transforming the wool industry from volume to value.

She shares her insights on how to develop an effective emotional culture aligned to business strategy, brand and growth. The results are remarkable and surprisingly more achievable than you might think.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

See omnystudio.com/listener for privacy information.

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Psychological Safety and Legal Obligations in the Workplace

Season 3 · Episode 3

Monday, May 22, 2023 • Duration 36:03

It’s time to take immediate action. The world is placing tremendous emphasis on psychological safety, and Australia has already undergone significant legal changes regarding an employer's duty of care. Breaching these regulations carries severe legal consequences, but the moral, reputational, and cultural fallout could be even worse. Don't wait any longer—prepare your organizational response now.

In this gripping episode of EI at Work, workplace health and safety expert Steve Bell, Managing Partner at Herbert Smith Freehills, shares indispensable insights on risk management, legal protection, and incident response. With engaging discussions on psychological safety, poor psychosocial cultures, and positive duties of care, this is your opportunity to stay ahead and safeguard your team and business. Act now before it's too late.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Enjoyed this episode?
Leave a review below and let us know

See omnystudio.com/listener for privacy information.

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Growing through adversity with Dr Paul Wood, leadership and personal development specialist

Season 3 · Episode 2

Wednesday, March 15, 2023 • Duration 44:27

Commit a serious crime. Go to Jail. Life Over. Right?

That doesn’t have to be the way. Dr Paul Wood is living proof that you can grow through adversity.

What was the crime? Murder. And as he puts it in the podcast “feel the weight of that word”. Dr Wood shares a remarkable story of Netflix proportions of his journey to becoming a Dr of Psychology. Today, he is an expert in helping people and organisations strive towards their potential and flourish through change and adversity. Paul works with everyone from senior leaders in fortune 100 companies such as Google to at risk-teens. He is a regular contributor in the media, an author, and his recently released second book, "Mental Fitness; Build your mind for strength and resilience every day" was another instant best seller.

Paul’s passion for the pursuit of excellence and turning adversity to advantage comes from a deeply personal place and he uses his experience to illustrate key lessons for us all.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Enjoyed this episode?
Leave a review below and let us know

See omnystudio.com/listener for privacy information.

Building team emotional intelligence with leadership and team development expert, Dr Vanessa Druskat

Season 3 · Episode 1

Tuesday, February 21, 2023 • Duration 43:56

Success hinges on the ability of teams to collaborate, communicate and connect effectively. However, in today’s dynamic and dispersed world of work, it can be more difficult than ever to foster an environment where teamwork – really works. Discover how emotional intelligence applies to teams and how to foster this essential skill set at a group level.

In this episode of EI at Work, we’re joined by Dr Vanessa Druskat, Associate Professor at the University of New Hampshire's Peter T. Paul College of Business and Economics and Member of the board of directors at the Consortium for Research on Emotional Intelligence in Organizations to discuss:

How to define ‘emotionally intelligent teams’
The role of leaders in fostering team emotional intelligence
Individual emotional intelligence vs. team emotional intelligence
The role of social norms in building emotionally intelligent teams
How to build team emotional intelligence
The role of emotional intelligence in onboarding new team members

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Enjoyed this episode?
Leave a review below and let us know.

See omnystudio.com/listener for privacy information.

Celebrating 20 years of Genos International with CEO Dr Ben Palmer

Season 1 · Episode 14

Wednesday, October 12, 2022 • Duration 36:05

Game-changing for business. Life-changing for people. Genos International is proud to celebrate 20 years of realising this very philosophy, through the assessment and development of emotional intelligence in the workplace.

An organisation that started as the brainchild of a passionate research team and Swinburne University, has since become the world-leader in emotional intelligence and assessment development. So where did it all start? How was emotional intelligence evolved over the last twenty years and where is it headed in the future? Learn all this and more, in this very special anniversary episode of EI at Work.

Dr Ben Palmer, CEO of Genos International, and co-host of EI at Work takes to centre stage to reflect on the past 20 years of Genos International. Together with co-host Marie El Daghl, Managing Director at marketing agency Chasing Albert , he discusses:

The inception and growth of Genos
Selling the concept of emotional intelligence then versus now
How emotional intelligence has evolved over the past two decades
EI and workplace trends of the future
Genos International’s famous friends and clients
The learnings and mistakes along the way
The people that have made Genos what it is today

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program.

Have a question?
Leave us a voice message and have it answered on the next EI at Work Q&A episode.

Leave a review below and let us know

EI at Work – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

EI at Work – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other32

LinkedIn17

Amazon4

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other32

LinkedIn17

Amazon4